THE COLLEGE OF OF MANAGEMENT AT UW-STOUT • WINTER 20142014/2015 THE COLLEGE MANAGEMENT AT UW-STOUT • WINTER APPLIED LEARNING WITH TECHNOLOGY THROUGH TECHNOLOGY THE GLOBALIZATION OF UW-STOUT’S COLLEGE OF MANAGEMENT COLLEGE OF OF MANAGEMENT COLLEGE MANAGEMENT Inspiring Innovation • Learn Inspiring Innovation. Learnmore moreatatwww.uwstout.edu/com www.uwstout.edu www.uwstout.edu.com | 1 DEAN’S MESSAGE GRADUATE CHANCELLOR DEAN’S MESSAGE: TECHNOLOGY PROVIDES POWERFUL TOOLS FOR APPLIED LEARNING The need for industry and academic institutions to engage in a hands-on, applied learning environment is more paramount now than ever before. Applied learning is a principle that crosses all disciplines at UW-Stout, and instructional technologies are tools that expand students’ experiences. Hence, the theme of this COM Connection, “Applied Learning Through Technology,” showcases the influence of technology on engaged learning in the College of Management. You will discover how our educators use technology in their classrooms and as online teaching tools. The power of online degrees is demonstrated by students’ success and USDLA (United States Distance Learning Education) accreditation of the university’s programs. COM’s revised master’s degree in hospitality strategy will be a trailblazing degree when it is launched in fall 2015. If you are an executive who desires a master’s degree geared toward the 21st century hospitality industry, this advanced degree from your alma mater’s School of Hospitality Leadership would be an ideal and rewarding one to seek. In this edition, you also get a glimpse of the future-is-here classroom setting in COM’s Weidner Center. The center’s technology and collaborative design enhance learning for property management students as well as those in other majors within the School of Hospitality that require property management classes. COM’s military science department relies on technology such as simulation software to prepare ROTC cadets for future military leadership roles. Students are inspired by professionals in Abel Adekola the field with high standing. In October 2014, four Cabot Executives graced our 30th Cabot Executive in Residence anniversary with priceless experiences they shared with students. Outside the classroom, vibrant COM student organizations make lasting impacts with selfless service to their community, improving the lives of ordinary people as students gain knowledge that lasts a lifetime. Quality education can’t be accomplished without the genuine commitment of our faculty. This issue debuts a new section that recognizes retiring faculty members who have, during their lifelong services to COM and the university at large, helped shape the lives of our students with their intellect and dedication to educating young minds. Enjoy this COM Connection! Abel Adekola Dean, College of Management TABLE OF CONTENTS 3 4 5 6 8 10 2 New chancellor values technology Cabot Executives steer students toward success Technology draws students into heart of subjects Online programs set up real-world experiences Simulations plunge cadets into realistic scenarios Student organizations help communities and build ties The College of Management at UW-Stout 12 15 Teaching comes form all angles in Weidner Center Retiring faculty make their mark Published by UW-Stout’s College of Management Pam Braun, Writer Editorial Board, Joy Evenson, David Johnson, Bernie Mullen Kelly Poppe-Gale and Paul Lokken collegeofmanagement@uwstout.edu NEW CHANCELLOR VALUES TECHNOLOGY Find this publication and provide feedback or story ideas online at www.uwstout.edu/admin/colleges/com/connection. We welcome your inquiries and comments. UNDERGRADUATE PROGRAMS Business Administration Golf Enterprise Management Hotel, Restaurant and Tourism Management Management Real Estate Property Management Retail Merchandising and Management Supply Chain Management Sustainable Management GRADUATE PROGRAMS Operations and Supply Management Risk Control Training and Human Resource Development Sustainable Management SPECIALIZATIONS Golf Enterprise Management Training and Human Resource Development PROFESSIONAL DEVELOPMENT CERTIFICATES Entrepreneurship and Innovation Event and Meeting Management Gaming Management Human Resource Management Quality Management Supply Chain Management Sustainable Management Finance COLLEGE OF MANAGEMENT 280E Technology Wing – Jarvis Hall University of Wisconsin-Stout Menomonie, Wisconsin 54751 Phone: 715-232-1111 Online: www.uwstout.edu/com A fter three decades as an educator and administrator in higher education, new UW-Stout Chancellor Bob Meyer knows the necessity of staying on the cutting edge of instructional technologies. “UW-Stout prides itself on being at the forefront in the use of technology, both in the classroom and across campus,” Meyer said. “It is why we pioneered the e-Stout or laptop program in the early 2000s and continue to build upon that program today. We need to constantly be aware of what innovations are available in the area of technology and implement those innovations when they make sense for us.” Now he’s back at UW-Stout, ready to build on Sorensen’s legacy. His visions include exploring and expanding ways to use technology for applied learning. “An exciting innovation that began before I got here is our move to e-textbooks,” he said. “We are piloting that effort now and have plans to expand it in the future. We also have to review the technology we include in our e-Stout program to ensure that students have the best technology for their learning experiences.” The commitment of College of Management faculty and staff ensures that the impact of the university’s polytechnic designation will continue to grow and its high job placement rate of 97 percent will continue. Meyer replaces a leader under whom he worked, Charles W. Sorensen, who retired Aug. 15, 2014, after 26 years as chancellor. When the laptop program began, Meyer was “I have spent time with the amazing faculty dean of the College of Technology, Engineerand staff of this college and every college,” ing and Management and in subsequent Meyer said. “What stands out the most to years worked with CTEM faculty to launch the me, and it makes UW-Stout special, is the delivery of numerous degree programs via tremendous dedication that everyone, and I distance delivery technology. mean everyone, brings to work every single day and how the student is first and foreHe held several other academic and leadermost in everyone’s thinking. ship positions at UW-Stout before leaving in 2008 to become president of Wisconsin Indi- “Putting the success of our students above all anhead Technical College. There he provided else is what makes the College of Manageleadership that supported the addition of ment extraordinary.” degree programs, remote and online learning opportunities, staff development opportunities, and a lengthy list of other advancements to improve student education. CHANCELLOR BOB MEYER DEGREES: • B.S. industrial education, UW-Stout • M.S. management technology, UW-Stout • Ph.D. industrial engineering, University of Minnesota EXPERIENCE: • President, Wisconsin Indianhead Technical College, six years • Teaching and administrative positions, UW-Stout, 25 years • Technology education instructor, River Falls school district, one year www.uwstout.edu/com 3 IN THE CLASSROOM IN THE CLASSROOM CABOT EXECUTIVES STEER STUDENTS TOWARD SUCCESS T ake charge of yourself. Stay focused and determined. Welcome detours. Create a strong professional network. Students gleaned many such career pointers from four successful business leaders during the College of Management’s 30th Cabot Executives in Residence program. Their perspectives and the event theme of “Pathways to Global Success” prompted students to ponder their own futures. Hubler, an Eau Claire native and 1987 UWStout graduate, is an executive in the beverage industry with Diageo North America, a company with 28,000 employees worldwide. He stressed how knowledge and skill, paired with passion and enthusiasm, are keys to success: “You don’t know yet what special quality you have, and when you find it run with it. It will carry you.” and Richard Pollock, Comprehensive Loss Management, Inc. Colianni urged students to embrace detours in their lives because detours create opportuThey connected with several hundred students nities. “The headlight only shines so far down as well as program directors, instructors, and the road. You don’t know what’s beyond the next curve. Sometimes you just have to go,” administrators throughout the two-day event said Colianni, who was recruited by Ford right in October 2014. out of UW-Stout in 1979, when he graduated with an industrial education degree. MEET THE EXECUTIVES Now senior director of Global Business Strategy for Ford in Dearborn, Mich., his 35 years with Ford have taken him to 22 countries. Pollock, a Madison native who went to UWWhitewater, founded Comprehensive Loss Management, Inc. He noted how technology is quickly changing the world, pointing out that 35 percent of corporate training is online. “We need to stay on top of technology. Make personal improvement a goal,” he said. Anderson, the first African-American woman to achieve the rank of major general in the Army, told how she began life as a shy little girl born in southern Wisconsin, in Beloit, grew up in troubled East St. Louis, Ill., and went on to earn a law degree. She is senior adviser to the chief of the U.S. Army Reserve and has worked at the After the forum, the executives led roundtable discussions and then headed to classrooms. Pentagon for the past 2½ years. 4 The College of Management at UW-Stout A Her point: “It doesn’t matter where you start. It matters where you finish. You can be anything you want to be.” “Their past experiences impacted me to continue to chase my dreams of working internationally,” said Jessica Johanson, retail That was compelling advice for student merchandising and management student. Elisabeth Lofrano. “They advised us to be open-minded. You may be relocated to a city where you never thought “This stood out to me so much because he you wanted to be, but it could turn into your started his career in hotels and realized favorite place.” the passion wasn’t there until he got into the food and beverage side,” said Lofrano, The four Cabot executives represented the who is double majoring in hotel, restaurant four departments in the College of Manageand tourism management and business ment: military science, business, hospitality management. “As a student who isn’t sure and tourism, and operations and managewhat I want to do, it makes me realize ment: Major Gen. Marcia Anderson, U.S. that there is nothing wrong with trying new Army; Brian Colianni from Ford Motor Comthings until you find where you belong.” pany; Mark Hubler, Diageo North America; During an open forum, the executives gave a standing-room-only crowd of students in the Great Hall of the Memorial Student Center a glimpse of the inspiring wisdom they were at UW-Stout to share. TECHNOLOGY DRAWS STUDENTS INTO HEART OF SUBJECTS s College of Management instructors decide how to convey vast amounts of knowledge so students will absorb and retain it, they can tap a plethora of technology tools. When they find the one that complements their teaching goals, applied learning grows. Major General Marcia Anderson Brian Colianni UW-Stout’s Learning Technology Services has a team of instructional designers and technologists – who are well-versed in instructional methods – to help instructors sift through the tools and identify the best fit for their teaching needs and desired learning outcomes. “It is important that instructors use the technology to support their teaching as opposed to altering their teaching to fit the technology,” said Rich Berg, senior instructional designer. Associate Professor Eric Brey, who uses extensive technology to teach business marketing strategies, understands that well. “The technology is not the end-all; that’s just a tool to facilitate the objective.” Mark Hubler Richard Pollock IMPACT ON STUDENTS Bringing high-achieving business leaders to UW-Stout encourages students to set their sights high. Instructional technologies enable instructors to design or use real-world projects; set up web conferencing; deliver webinars; record lectures, interviews, and demonstrations; record and post tutorials; create virtual classrooms and meeting spaces; provide Cloudbased access to spreadsheets and presentations – the possibilities are endless. “Cabot Executives are the leaders of organizations with high ethical standards and an excellent track record as a successful business, said Abel Adekola, dean of the College of Management. “In their role as president or CEO, the Cabot executive serves as an inspiration to all College of Management students.” Technology stretches teaching far beyond the standard lectures-notes-exams format, keeping students involved in material that’s being presented. Graduate student Chidozie Basil Nzom got the message. “Their career and life experiences have shown me that I can become whatever I wish to as long as I am focused and determined,” said Nzom, who is pursuing a master’s in risk control. “The sky is the limit for everyone who keeps on working hard all the time. Make use of every opportunity in positive ways.” “Technology is a tool that facilitates applied learning experiences,” said Fred Prassas, assistant professor and real estate property management program director. “It keeps students and audiences engaged. Since UWStout is a laptop campus, everyone wants to have their laptop open all the time. I try to make use of the open laptop to engage the students either through direct responses, STUDENT ENGAGEMENT online research or activities.” The web conferencing component of Learn@ UW-Stout, the university’s online learning management system, enables Prassas to teach a class even when traveling, such as providing live interviews with experts while attending industry meetings. The tool also allows creation of virtual classrooms and meeting spaces. Instructors and students communicate through an audio connection and can see PowerPoint slide sets, whiteboards, and text chats. Poling software facilitates group responses in his large-group lectures. “I’ve used it for ‘yes/no’ responses and as a backchannel for soliciting questions and comments from the audience,” Prassas said. “I may have one screen available to receive the responses, or toggle back to the screen periodically to check for questions or comments.” Other technology tools gather students’ evaluation of presentations, show them how to work with spreadsheets, and bring real-world situations into the room through online video sources. VIRTUAL SIMULATIONS In Associate Professor David Ding’s quality control and production operations management classes, students apply what they’ve learned to virtual simulation models of industrial processes. They can study an operation, analyze the process, test potential improvements, and see the outcomes. The virtual models are created using simulation software such as Arena, Promodel and Sim8, and then recorded using Camtasia software and posted on the course website. operations processes than before the simulations were used. “Professor Ding’s way of teaching has been one of the most effective I have ever experienced,” said Michael Swarmer, who is double majoring in supply chain management and business administration. “His models explain how industries are currently resolving and monitoring their processes, so we, as students, are able to bring that knowledge to companies of the future as well.” FLIPPED CLASSROOMS As a senior lecturer of a food and beverage cost accounting course in COM’s hospitality and tourism program, Bernie Mullen is familiar with students’ glazed looks when they don’t understand material. He knows most students don’t read intimidating accounting textbooks before they come to class. Camtasia, a lecture recording program, helps keep them engaged. He uses the “flipped classroom” method, in which students watch lectures on their own and then apply that knowledge in class. In Learning Technology Service’s recording room, he records highlights of upcoming material. “When I flip my classes and record only what we’re going to talk about in class – objectives and key words – then when students come to class, they can stay involved as long as they know what those key words are,” Mullen said. “Don’t give up the ghost just because you’re not following along; stay in the game. That’s where flipped classes help.” Students access the recordings through Learn@ UW-Stout. When they don’t understand a concept, they can replay that section as many times as needed. Continued on page 14. Ding’s simulation/virtual model project, launched in 2011 as a study funded by a UW-Stout Learning and Technology Grant, won a finalist-level ASQ 2013 Education Team Excellence Recognition Award. Ding has found that students better understand www.uwstout.edu/com 5 DISTANCE LEARNING ONLINE PROGRAMS ONLINE PROGRAMS SET UP REAL-WORLD EXPERIENCES Graduate Justin Smykowski lived the business of golf while earning his online golf enterprise management degree, managing an entire New York golf course for his co-op experience. “I was the president of my golf club’s board of governors and was basically serving as the club manager because we did not have one during that time,” he said. “I did everything from establishing our budget to menu engineering to helping on the grounds crew to presenting the state of the club at our annual meeting.” Through Learn@UW-Stout, the university’s online learning management system, students also complete assignments with industry software that teach revenue planning, inventory systems, and website design and event management – number of holes, beverage service, table setup, and staffing – using learned concepts. All involve critical decisions in golf course management. GOLF ENTERPRISE MANAGEMENT ONLINE Though an avid golfer, Symkowski had loads to learn about the business aspects of golf before his co-op experience. How does UWStout put a golf course online? “Applied learning happens through co-ops, experiential learning, live case studies, and industry contacts that we have with the National Golf Course Owners Association, which endorses the program,” said Kris Schoonover, director of the GEM online program, which began in 2006. For instance, students visit golf courses and interview the superintendent about turf management. They complete an assessment of the soil structure, application of weed killers and fertilizer, and water rights issues like using recycled water on the course. 6 The College of Management at UW-Stout Each course will involve a case study, exercises that take advanced principles and put them in a practical light, and engagement that “gets their hands dirty,” Brey said. All coursework will relate current standpoints to their own business. “They’re going to collect tons of information and do different evaluations on their organization and then come up with a plan to change the organization that they’re in to become more innovative and more entrepreneurial.” Today Symkowski is the first general manager of that club, Attica Golf Club in Attica, near Buffalo. Even as they study from computers around the world, students of the College of Management’s online courses and degree programs are fully engaged in learning. On-the-job experience, assignments using industry software, site visits, retreats, simulations, online group work and networking in essence mirror classroom labs. Technology also aids emotional connection to the material and instructor. it wasn’t making any more money. These are things that they’ve already been exposed to in their industry, but now they’re going to see them at a 30,000-foot level.” Before starting coursework, they must attend a four-day retreat in Chicago. The retreat is designed to create a network of encouragement that bolsters the online component. “Online learning is a lonely environment at 2 a.m.,” Brey said. MASTER OF SCIENCE IN HOSPITALITY STRATEGY When the College of Management launches its revised Master of Science in Hospitality Strategy degree in fall 2015, professional managers pursuing the degree will be put through online simulations that allow them to run a hotel chain for seven weeks. They will crunch data and make strategic decisions. “As they make decisions, they’ll see the outcomes of their decisions,” said Associate Professor Eric Brey, program director. “They’ll see revenue growth, they’ll see, oh, that hotel closed down because “To be successful in technology, you’ve got to find principles that make the most sense. So the principles we’ve used is that the retreat creates that network, and then we’ve designed courses where students take one class at a time -- seven weeks on, then approximately two weeks off. For adult learners who are professionals, that’s what they want.” EMOTIONAL CONNECTION In addition to a network of support, an emotional connection keeps online students more engaged and boosts their retention of material, instructor Bernie Mullen has found. “People learn more when you make an emotional connection, across life. You have to make that connection to make retention go up,” said Mullen, who teaches food and beverage cost accounting online. Eric Brey “If I tell a student something, I know that statistics show that I can get 10 percent retention. If I tell them and then show them something, I can get to 60 percent. … Once COM’s revised Master of Science in Hospitality Strategy will show hospitality industry managers how decisions can impact a business. the student shows how they’re going to apply what they’re learning, they can move up to that 90 percent.” Using Camtasia, Mullen records his lectures for online classes and uploads them to Learn@UW-Stout for students to view. “For online application, you must make the emotional connection, and you must use a tool that’s going to increase their retention. And Camtasia works.” STUDENTS AT THE HELM Distance learning experiences give students control of their future. “Students are really surprised to find out how in charge of their own education they are when they do online learning,” said Wendy Dittmann, program director of the online management degree, citing the phrase “It’s no longer the sage on the stage, but it’s the guide by your side.” “An online instructor really just leads you through it, but the student really does a lot of self-teaching and self-exploration. And they need to learn how to do that.” laboratively with UW colleges and Wisconsin technical colleges. The program is geared to transfer students wanting to build on previous technical education and to prepare for management positions. GetEducated.com has ranked it a regional Best Buy. Online programs often attract students like Symkowski, formerly an engineer, who want to change careers or build on previous degrees. ONLINE PROGRAMS UW-Stout is the first Wisconsin university to be certified for excellence in distance education practices. The university offers 11 undergraduate online/blended delivery degree programs, 16 graduate degrees, 19 certificates, nine certifications, professional development courses, and individual courses counting toward a degree. Visit www.uwstout.edu/de “I got into the GEM program to get the education I needed to become the general manager at our club,” he said. “The experiences were second to none. It was Kris’s flexibility within the program that allowed me to use my co-op experience to help me achieve my dream job.” SCHOLARSHIPS Your donation can make it possible for a student to make a career change or advance in their field while pursuing a degree online while they continue to work. Visit www.tinyurl.com/COMconnection and designate your gift to “scholarships.” UW-Stout’s management degree has been offered online since 2006 and operates col- www.uwstout.edu/com 7 MILITARY SCIENCE MILITARY SCIENCE on job expectations – an intimidating experience. Cadet Isaac Miller: Airborne School, Ft. Benning, Ga. “The vignettes are designed to help them get over the awkwardness of it, to show them a way, not the way. Being a leader is personal, and everyone has their own style. We use vignettes to help our cadets figure out their leadership style out in a safe, nonthreatening environment.” SIMULATIONS PLUNGE CADETS INTO REALISTIC SCENARIOS When Cadet Douglas Heinkel participated in the Leadership Training Course, in Ft. Knox, Ky., he put his acquired teamwork skills to work. “The virtual training really helps you work on communication between you and your team as a leader when in different battle scenarios,” said Heinkel, a game design and development major. “It shows you just how important good and clear communication has to be between the leader and the team members in order to execute a mission effectively.” The programs helped him build mental agility and communication, noting that the ability to adapt to ever-changing conditions is crucial for any leader, both in the Army and civilian world. e Adam Widder Derek Matacynski As ROTC cadet Nathan Turner trained as a platoon leader in Macedonia, he drew on leadership skills he had honed while participating in virtual simulations at UW-Stout. “The simulations helped me build my resilience, confidence, self-discipline, critical thinking skills and ability to perform under pressure as well as complete a heavy number of responsibilities at one time,” said Turner, a criminal justice and rehabilitation major. Turner spent a month in the southeastern Europe nation for his cultural understanding and language proficiency (CULP) experience, an elective component of the ROTC program. “It gave multiple scenarios of various situations that are likely to occur in that arena of work,” he said. “I came into a country prepared for anything that might happen with no fear.” For 10 days in Krivolak, site of the Macedonian army’s largest military base, he lived with foreign soldiers while training in key leader en8 The College of Management at UW-Stout Isaac Miller Nathan Turner gagement, armor personnel carriers, nuclear biological chemical weapons, land navigation, and helicopter operation. An effective Army leader must think critically and often is expected to make quick, sound decisions. Technology teaching tools enable ROTC cadets in the College of Management’s military science department to sharpen those skills so they are effective leaders in the field from day one. Simulation software immerses cadets in virtual battles to train for specific scenarios and missions. Training can be customized; scenarios can be modified offline or in real time to mimic real-world uncertainties. Field tactics can be repeatedly practiced without using live ammunition, risking injury to soldiers, or damaging expensive equipment. Digital training vignettes from Army websites teach decision-making and critical thinking. “Most of these experiences give us the Douglas Heinkel “The virtual training really helps you work on communication between you and your team as a leader when in different battle scenarios. It shows you just how important good and clear communication has to be between the leader and the team members in order to execute a mission effectively.” -Cadet Douglas Heinkel capability to virtually replicate what they will see in the Army or in a field environment, not only during their officer training, but also when they get to their first unit,” said Lt. Col. K. Dave Pindell Jr., Northwoods Battalion Commander and professor of military science at UW-Stout. “The skills I acquired at the Leadership Training Course helped prepare me for the trials I will face ahead. This course allowed me to grow as a leader, to develop others every step of the way, and to push myself to become better at everything I did.” In addition to simulations and vignette use during cadets’ training, the ROTC program uses Skype technology for leadership summits with graduates who are serving in the Army. Instructors are always on the lookout for improved ways to prepare cadets for the field. Pindell is testing ELITE Lite (Emergent Leader Immersive Training Environment), a laptop training capability to teach interpersonal skills to junior leaders by presenting real-world instructional scenarios in an engaging, self-reinforcing manner. CADET TRAINING: IN THEIR OWN WORDS Cadet Adam Widder: Cadet Troop Leading Training (CTLT), Ft. Richardson, Ala. “I job shadowed a first lieutenant at Joint Base Elemendorf-Richardson, in Anchorage, Ala. I learned and practiced airborne operations and how they’re used in the Army today. I learned some of the paperwork a platoon leader does daily and qualified on the M4 carbine. I saw how an active-duty platoon works by seeing the troop-leading procedures, processes, and how a platoon leader utilizes the squad leaders and platoon sergeant. It was an outstanding experience in learning how to be a leader who soldiers can easily follow and who actively works to provide his subordinates with the best opportunities for their careers.” “At the end of the last school year, I had the chance to go down to Fort Benning, Ga., for airborne school. Fifty cadets and I from around the country arrived five days early so we could get acclimated to the hot, humid weather before training started. The rest of the 402 soldiers in our training company arrived three days later. In the first week, we learned a lot about the parachutes we would be using and how to fall and land correctly so we would not get hurt. The second week, we learned how to practice exits from a 34foot tower. The third and last week of training, we were able to jump out of a real plane from 1,250 feet above the ground.” Cadet Derek Mataczynski: Leadership Development Assessment Course, Ft. Knox, Ky. “I traveled on my first commercial airplane, which was exhilarating for a country boy like myself. But I feel like I brought more than my gear back with me from Kentucky when I left. I learned so much about military procedures and operations, as well as getting hands-on training that I will carry with me wherever I go. I would be mistaken if I passed up the opportunity to mention the friendships that were formed while dealing with the sweat, dirt and wood ticks associated with operating in the Kentucky woods. I made long-lasting friendships, the type that make a month of training seem like two weeks of a good time in the South. I can’t say enough about the training, experience, and men and women who made LDAC 2014 possible.” For example, Pindell explained, the vignettes show young cadets what it’s like to counsel an older, more experienced platoon sergeant www.uwstout.edu/com 9 STUDENT ORGANIZATIONS STUDENT ORGANIZATIONS STUDENT ORGANIZATIONS INSTITUTE OF REAL ESTATE MANAGEMENT “This instilled in us a since of self-empowerment and gave us the drive to complete whatever we want to do. It also solidified the idea that no one was going to do it for us; it had to be done ourselves and through our own actions.” HELP COMMUNITIES AND BUILD TIES OUTSIDE THE CLASSROOM, STUDENTS HONE LEADERSHIP SKILLS, COORDINATE EVENTS, LEARN TEAMWORK AND HELP THE COMMUNITY THROUGH STUDENT ORGANIZATIONS. STOUT RETAIL ASSOCIATION -Matt Lyne, student vice president, IREM STOUT EVENTS SOCIETY Student Zach Vierling was awarded a scholarship to the conference that covered his hotel room, flight and other benefits. Eleven members of the Stout Events Society were part of the inner workings of a major bridal show, setting up décor, assisting vendors, helping with registration, collecting fashion show tickets, and greeting attendees. UNVEILED, the ultimate wedding event, is put on by The Wedding Guys at the Minneapolis Convention Center. It showcases the TrendSpot Fashion Show, which unveils the latest trends from the runways of New York’s Couture bridal market, and more than 100 wedding experts. SES students were on site for the November 2014 event. During the long weekend, students practice teamwork and learn the nuts and bolts of an event. Gowns from the New York Bridal Market are ready for the show. The Stout Retail Association’s professionalism and venture into new fundraisers earned it UW-Stout’s 2013-2014 Student Organization of the Year. “SRA really focused on collaboration, new events, and helping our members and other students on campus,” said Jessica Johanson, SRA president and retail merchandising and management major. “You learn how to work with people you may not know at all, and you learn how important it is to be a good team member,” said Lindsay Frank, SES president and hotel, restaurant and tourism management major. “The event is a great way to get general event experience. You learn basic event elements like pipe and drape, how to use a freight elevator, and how to read floor plans.” SES provides industry experience for students interested in an event-planning career, assisting with events like weddings, trade shows, sports events, campus activities, and galas/non-profits. SRA partnered with Kohl’s Corporation for a campuswide Kohl’s Cares event in which students created holiday cards for a Menomonie nursing home. SRA members also took the Polar Plunge for the first time, raising more than $1,300 for the Special Olympics. Another debut fundraiser with Iris Boutique of Menomonie will become an annual event because of its success. 10 The College of Management at UW-Stout A leasing manager leads a tour through a student housing complex during an IREM leadership conference in Orlando, Fla. Attending the Institute of Real Estate Management’s 2014 Leadership Conference is a boon for students of UW-Stout’s IREM chapter who want to rub elbows with successful people in the field. “Real estate is a business environment where it’s all about who you know,” said Matt Lyne, IREM vice president. From October 13 to 18, 2014, students joined the professionals at Hilton Bonnet Creek Resort, a Disney property in Orlando, Fla., for education sessions, round tables, keynote speakers, workshops, governance councils, and a tour of a luxurious student housing complex near the University of Central Florida. In a session about climbing the career ladder, a property manager touched on self-improvement and tapping into one’s potential. “One quote from our speaker really stuck out: ‘You are the CEO of YOU,’” said Lyne, who is double majoring in real estate property management and hotel, restaurant and tourism management. “This instilled in us a since of self-empowerment and gave us the drive to complete whatever we want to do. It also solidified the idea that no one was going to do it for us; it had to be done ourselves and through our own actions.” SRA also partnered with Silhouettes Fashion Show Organization for a Zumba fundraiser for both organizations. The group also raised money for Relay for Life. Career events benefit all students. During its Kohl’s-sponsored Professional Development Series, SRA members prepared for interviewing, networking, negotiating, resume building and leadership. SRA also held an Employer Social the night before UW-Stout’s October 14-15 Career Conference for all UW-Stout students, hosting four retailer representatives who spoke about their company and internships or career opportunities offered there. “Real estate and property management are fields that can really take you all over the world,” Lyne said. “This provides countless opportunities for us to choose where we want to go and what we want to do. With so many disciplines in the real estate industry, the speakers encouraged us to try different roles and not settle for anything less than a job you’d love to wake up for every morning.” Some students also participated in one-on-one informational interviews. Stout Event Society members Rebecca Larson, Kaira Tabor, Danielle Vold, and Lindsay Frank were among 11 who helped The Wedding Guys pull off a major wedding show at the Minneapolis Convention Center. “Students are able to practice their skills while speaking to industry professionals, which can be helpful in the interview room down the road,” said Aaron Johnson, IREM president. “Many IREM professionals have employed students from our club or have connected them with another firm.” IREM conference attendees assemble after the tour of the luxurious complex. www.uwstout.edu/com 11 WEIDNER CENTER WEIDNER CENTER TEACHING COMES FROM ALL ANGLES IN WEIDNER CENTER Nestled on the fourth floor of Heritage Hall is a room that stands out on campus. The high-tech interactive classroom houses seven round tables with Ethernet connections in the center of each, a viewing screen, and two white interactive display boards. With no “front” or “back,” the room allows instruction and collaboration to originate from any part of the room. The real world of property management pours into students’ brains through online video tours of properties, quick access to databases and software via Cloud-based storage, grids for property rental price comparisons, and detailed Excel spreadsheets for financial analysis, to name a few available teaching tools. The new Weidner Center for Property Management, established using a $1 million gift from Weidner Apartment Homes owner Dean Weidner, is anything but static. Take, for instance, how the room’s technology and design creates a collaborative learning environment for an exercise on property rental prices. “When fully functional, students will be able to display, for example, a rental comparison grid on an interactive display board while other students can research competing properties and add that information together in one place. Then everybody can save it on their laptops at once to work with it again later or present their work to the class,” says Fred Prassas, director of the real estate property management bachelor’s degree program. Live connection to Cloud-based storage speeds access to web-based information. Jim Guenther, UW-Stout technology support coordinator of audio/video engineering, likened each Ethernet hard-wire connection at the tables as a separate lane on a freeway. “The wireless access point is one lane, but each connection at the tables is also a separate lane,” he explained. “When you have a lot of data traffic from and to the room, it 12 The College of Management at UW-Stout helps to use multiple lanes to get that traffic through in a timely fashion.” With more-stable web connections, instructors can cover material faster and more effectively. Guenther, campus planner Gary Gust, and interior design student Natalia Haywood (’14), now an interior designer in Minneapolis, worked with Prassas on the room’s technology, design and construction. The round tables stimulate group interaction. “Whether you call them groups, learning pods or learning communities, they form a cohesive group that works together over the semester,” Prassas said. Hotel restaurant and management student Laura Stensgaard, who attends classes in the room, notices that effect. “It creates an open, inviting, professional, real-world feel. I feel as though I am in a serious business meeting, instead of a class, and it makes group discussions easier and more comfortable. I would love it if all my classes were arranged like this.” Such experience prepares students for future work settings. “Whether you call them groups, learning pods or learning communities, they form a cohesive group that works together over the semester.” -Fred Prassas, director of the real estate property management bachelor’s degree program “It’s a better simulation of what you’re going to do in the real world,” Prassas said. “You are more than likely going to work with a team of other people. You’re likely to collaborate in an environment where you need to be comfortable presenting, interacting, and sharing ideas together.” The room’s technology makes professionals in the field more accessible from across states and countries. “We’ll have the opportunity to bring them right into the room in a rich environment rather than just on our laptops or showing a video, so you have interactivity in addition to larger format and better presentation,” Prassas said. Not only does the center enhance learning for property management students, but those in other majors within the School of Hospitality Leadership that require property management courses. FUTURE PLANS The Weidner Center’s technology continues to evolve. YOU CAN HELP Your contribution can build on technology teaching tools in the Weidner Center for Residential Property Management. Visit http:/tinyurl.com/COMConnection and designate your gift to “Weidner Center technology.” When the interactive display boards are fully operational, students will be able to discuss displayed material, make changes and annotations, and save changes. Users will point and click as they would with a mouse, using the display as the work surface. They will be able to highlight things, change web pages, and open new documents from the display. All students will be able to learn from the interaction with the presentation. When funding becomes available, additional boards can be installed at each of the remaining five tables. A switching system would allow groups to display the computer at their pod on their pod’s board, and the instructor could choose to display one group’s presentation or findings on all boards. Information could be shared at a moment’s notice. A wireless mouse and keyboard will enable instructors to move around the room as they click through pages and enter data on their computer from across the room. “All the electronics will be in the cabinet,” Prassas said. “We’ll have a round podium in the middle, and that way students and instructors can access the technology from anywhere in the room.” THE WEIDNER CENTER PROJECT INCLUDES: INTERACTIVE classroom (video, interactive white boards, external communication) $10,000 in scholarships awarded annually FACULTY development programs RESEARCH and collaboration center PRE-LICENSE education WEB SITE enhancement STUDY lounge www.uwstout.edu/com 13 IN THE CLASSROOM FACULTY RETIREES TECHNOLOGY DRAWS STUDENTS INTO HEART OF SUBJECTS Continued from page 5. WENDY DITTMANN DEDICATED TO DISTANCE LEARNING During class, videotaped case studies give students opportunities to apply skills and concepts. They learn to spot nonverbal cues that can’t be spotted in a written case study. “Did you find the problem hidden in plain sight?” Mullen said. Using videotaped case studies in class allows instructors to pull from students’ field experiences for discussion. During her 24 years with UW-Stout, Wendy Dittmann, Ed.D., has been committed to student success and providing quality distance education. She will retire from her current position of the College of Management’s management program director in January 2015. SOCIAL MEDIA MARKETING Social media is a vibrant training ground for students. Instructors aim to ensure students know how to use Facebook, Twitter, Slideshare.net, Pinterest, Foursquare, Snapshot, Snapchat and other major social media to leverage a business. “When they leave here, that’s what industry expects them to know,” said Brey, an associate professor of marketing courses in the School of Hospitality Leadership. “They know it from a personal standpoint, but to flip it around and use it from a business standpoint is very difficult.” Successful business use of social media isn’t just to market, but to create a culture online. That takes 9 to 15 months of regular effective use. “The mistake that people often make is, ‘Well, if I have Facebook, I can create an environment in social media. If your business does not do it in person, it’s not going to do it online,” he said, adding, “What you do in person has to relate to what you do in an online space. You can’t create two different personas.” Students learn to use social media to create an online culture for a business and boost profits. they receive job offers from companies that are the best fit and with which they want to have a lifelong career, not just a first job out of college. In COM’s business department, students learn how to effectively use social media to increase a business’s revenue. “Social media has turned the marketing world upside-down,” said Kevin McDonald, professor of marketing in the business department. Companies struggle to effectively use social media technology to move customers toward a measurable, profitable response. His students complete actual projects for businesses that sharpen those skills. “The students are required to apply social media technology in a manner that drives a business’s top-line and bottom-line growth.” One recent project aims to boost revenue for the Menomonie Youth Hockey Association. Students built social media platforms, developed branding, and integrated a poster with A culminating assignment is for students to social media to increase the power of the create their own online persona on Pinterest, association’s advertising. The students’ work making a storyboard using 30 images that soon will be presented to the association. best represent who they are as an individual – “For social media to be effective, you need to in essence, marketing themselves to employbe able to measure it,” McDonald said. “In ers. Brey’s assignment counters conventional this case, it would mean more fans in the advice to keep personal information off social seats at hockey games, more money in conmedia: “You have to open up who you are as cessions, and more money from T-shirt and a person, but just make sure that’s the right jersey sales.” person that people want to hire.” Social media is advancing so quickly that When students market themselves in ways instructors are challenged to stay abreast of that paint an accurate picture of themselves, industry trends. “We have to be ahead of the 14 The College of Management at UW-Stout curve,” Brey said. That means engaging with industry, developing a professional network, and taking full advantage of Internet sources that bring cutting-edge articles into an educator’s in box. THE CUTTING EDGE Learning Technology Services continually monitors what’s new in learning technology, exploring resources to be added to UWStout’s repertoire of tools. Sources for trends include the UW System’s learning technology development council, vendor visits, surveys, webinars, studies, industry forums and newsletters, and input from colleagues. Learning Technology Services’ doors are open to explore new prospects with COM educators. “We’re always happy to collaborate with instructors and try out new tools,” senior instructional designer Berg said. Dittmann has collaborated on numerous UW-Stout committees and teams to serve COM’s business degree programs and Stout Online. Through scholarly activities and research, she has accrued and shared vast insight of the needs of technical college graduates and increasing recruitment and retention of non-traditional-age students. Under her direction, the management degree program was ranked by GetEducated. com as a regional Best Buy for students seeking high-quality, low-cost online degrees. The ranking is based on a survey of 69 regionally accredited colleges offering 165 online bachelor degrees in business management. With a current enrollment of 425, UW-Stout’s degree is offered online and operates collaboratively with UW colleges and Wisconsin technical colleges. It has been accredited by the Accreditation Council for Business Schools and Programs since 2012. She also taught operations and management courses via interactive television when that mode was used in the early 2000s and then online in later years. She has co-led faculty-study tours of manufacturers in China, Germany and Turkey with members of the operations and management department. Since the program’s beginnings, she has overseen the program’s curriculum and assisted students with meeting all require- In 2009 she received the College of Management’s Inaugural Contributor Award for her outstanding performance and exceptional contributions in developing the bachelor of science degree curriculum, increasing the enrollment to new heights and amplifying awareness of UW Stout’s Wendy Dittmann distance education programs across the state. JAFAR JAFARI BRINGS GLOBAL TOURISM VIEWS TO STUDENTS One new tool on the horizon is a full-scale rollout of a video platform My Media within Learn@UW-Stout. Instructors can produce and upload videos, lecture captures and snapshots that support a topic. Students can submit video assignments within a secure, protected environment. “We piloted that with four courses this summer,” Director Jane Henderson said. “We’re doing a soft launch right now, and we’re going to do a very aggressive launch in January for our instructors and students to utilize.” ments. The program is targeted to transfer students wanting to build on previous technical education and to prepare for management positions. Jafar Jafari Jafar Jafari, Ph.D., journal articles relating to tourism, he has associate profes- delivered keynote addresses at conferences sor of tourism in South Korea, Turkey, Italy and Spain. in the School He was chairman of a strategic tourism of Hospitality development panel during a 2012 economic Leadership, is summit in Mbombela, South Africa. world-renowned Jafari is the 2005 recipient of the United for his tourism Nations World Tourism Organization Ulysses expertise and Award, holds an honorary doctorate from has brought that the Universitat de les Illes Balears in Spain, knowledge to where he is international program director, UW-Stout students for nearly and is a visiting professor of universities in 42 years. Portugal, Sweden and China. Founding editor of Annals of Tourism Research: A Social Sciences Journal and author/co-author of numerous books and and presenting at international conferences, he taught his classes via video, audio and web conference technology. Jafari was the founding faculty member of an agreement with the University of the Balearic Islands in Mallorca, Spain, that has allowed a COM colleague to teach a wine and food pairing class there for 16 years. His UW-Stout teaching awards include the university’s Outstanding Teaching Award and one of four Star Awards that UW-Stout has ever awarded. At UW-Stout, he developed and taught several tourism courses before his retirement in August 2014. Even while teaching abroad www.uwstout.edu/com 15