News from the Vice Chancellor December 2011 Attention multitaskers! Restore 10 IQ points by singletasking INSIDE THIS ISSUE Attention multitaskers!... 1 Carpooling saves.......... 1 Welcome....................... 2 Good news.................... 3 Reminders.................... 3 Employee of month...... 4 Sustainable Stout......... 5 News from the Vice Chancellor is published for ASLS division employees. Publisher: Ed Nieskes Vice Chancellor of Administrative & Student Life Services nieskese@uwstout.edu (715) 232-1683 Editor: Tom Dye Communication Specialist dyet@uwstout.edu (715) 232-1681 225 Administration Building Menomonie, WI 54751 Fax: (715) 232-1527 In today’s digital world, information overload is part of the landscape, and carving out long stretches of undisturbed time is difficult, if not impossible. Bombarded by email, phone calls, text messages, and social media, most of us continually juggle information streams and jump from task to task to meet work demands. “ People can’t multitask very well... they’re deluding themselves.” ” A multitasker caught in the act Though we may be too busy to notice, this incessant multitasking is taking a toll—causing us to lose focus, productivity, and even brain power. Although our technology-rich and collaborative workplace requires that we multitask at times, most of us overdo it. (See Multitasking on page 4.) Carpooling saves a lot Incentives promote alternative transportation Parking Services, in collaboration with the Environmental Sustainability Steering Committee, recently introduced a new carpool program to encourage ride sharing. Parking Services’ Keith McCarten noted that the program offers several incentives to current and prospective carpoolers. “In recognition of a carpooler’s contribution to making this a more sustainable campus, our program offers permit discounts to carpooling commuters; the more individuals in a carpool, the greater the discount.” (See Carpool on page 6.) ASLS VICE CHANCELLOR’S OFFICE • 225 Administration, Menomonie, WI 54751 • 715-232-1683 Welcome Roger Hepokoski, facilities maintenance specialist, joins Physical Plant after 17 years as a model-making supervisor at Schmit Prototypes of Menomonie. Roger earned a degree in Industrial Education from UW-Stout, where he was a member of the men’s gymnastics team (he holds the school record in the horizontal bar) and coached for a year. John and wife Mary have two grown children: John, who lives in Hudson, and Joy, who lives in Columbus, S.C. Roger enjoys cross-country skiing, designing electromechanical & energy-storage devices, and running his small handyman business. Brandon Kelly, facilities repair worker, has been in construction most of his life, including many years as a concrete flatwork foreman and as a lead carpenter. Before joining Stout, Brandon spent 3 years as a weatherization crew supervisor at Western Dairyland. He and his wife Nicole live in Elk Lake, just down the road from the home where Brandon was raised. An avid hunter and fisherman, Brandon loves being outdoors. He and Nicole also raise quarter horses and run a boarding stable, where they spend their free time training & caring for the horses and offering riding lessons. Terry McCann, employee relations manager, joins Human Resources from Community Health Partnership of Eau Claire, where he was HR manager. Prior to that, Terry served as HR advisor, recruiter, and trainer for Menard’s. Terry has B.S. degrees in Business Management and Business Marketing from Southern Illinois University and is a certified Professional in Human Resources (PHR). A native of Decatur, Ill., Terry and his wife Nikki live in Eau Claire with their children Elijah (11) and Keira (3). Terry enjoys coaching and playing baseball, travelling, hunting, attending church services, and sharing stories by a campfire. Kim Schulte-Shoberg, director of Business and Financial Services, returns to Stout after 3 years as senior financial analyst and internal control analyst at Mayo Clinic Health System. From 2003 to 2008, Kim worked at Stout—first as internal auditor and then as interim director of BFS. Before that, she was a financial analyst at Target and a senior auditor with accounting firm KPMG. Kim earned an accounting degree from Minnesota and an MBA from UW-Eau Claire. A native of Eau Claire, Kim and husband Lee have two sons, Carson (6) and Bennett (4). Kim’s interests include restoring rental property, biking, and spending time with family at the cabin. Dave Smith, custodial supervisor, brings a range of experience to Physical Plant, including working as a technician and shop foreman for several Menomonie auto dealerships and providing equipment maintenance for Menomonie Builders. Most recently, he was responsible for maintenance in the Elmwood school district. A native of Eau Galle, Dave and his wife Lynette live south of Menomonie and have two grown children, Stacy and Travis, and two grandsons, Clayton (3) and Max (6 months). In his spare time, Dave enjoys woodworking, restoring old cars (he’s currently tinkering with his ‘64 Chevelle), and raising beef cattle. 2 John Wagner, facility maintenance specialist, brings 34 years’ experience in the plumbing industry, a Master Plumber’s license, and other trade-related licenses & certifications to Physical Plant. Born and raised in Menomonie, John obtained a BS in Business Administration from Stout. He and wife Teri reside in the Menomonie area. They have one son, Andrew; two daughters, Jamie and Casey; and a grandson, Elijah. John enjoys boating, camping, weather spotting, and serving as the Dunn County Amateur Radio Emergency Services emergency coordinator. NEWS FROM THE VICE CHANCELLOR Good news A fter guiding the women’s golf program through a great season — capped with an impressive performance at the WIAC Championships, Coach Howie Samb was selected 2011 WIAC Women’s Golf Co-Coach of the Year. O n Nov. 10, the following ASLS employees were recognized at a reception honoring past and present Classified Employees of the Month: • Patty Cramer, Business and Financial Services (Nov. 2009) • Erick Edens, Physical Plant, (Dec. 2009) • Jody Engeldinger, Student Life Services (Jan. 2010) • Pyong Garney, Physical Plant (Mar. 2010) • Dale Hinz, Physical Plant (Dec. 2010) • Carla Greiber, Business and Financial Services (Mar. 2011) • Jane Heutmaker, Business and Financial Services (Apr. 2011) • Darlene Frey, Student Life Services (July 2011) .H undreds of local children (and parents) took part in Housing’s North Campus Trick or Treat, enjoying goodies and games in a fun, safe setting. D ining Services fed 1,993 patrons at their Thanksgiving Feast. Nearly 90% of the responding diners rated the meal Good or Excellent, which is quite a compliment for a Thanksgiving dinner away from home. T he cross country team, led by coach Matt Schauf, capped a great season when All-American Tim Nelson took 4th at the NCAA Division III Championships, the highest finish ever for a Stout cross country runner at a national meet. Nelson was also named 2011 WIAC Men’s Cross Country Athlete of the Year. S ections of the newly remodelled MSC are now open to SLS employees, who are busy preparing for the building’s grand opening. As shown below, truckloads of furniture and equipment are now rolling into the building. F rom Dec. 16 through 21, SLS will keep Price Commons open around the clock to provide a comfortable, quiet environment for students studying for finals. The extended hours — and free coffee from midnight to 6 a.m. — are sponsored by the Stout Student Association. Reminders The redesigned Stout website is now available. Remember to update your bookmarks and login to the intranet to view secure content. From 10 p.m. to midnight on Thursday, Dec. 15, SLS hosts Midnight Breakfast at Commons & North Point. Employee reimbursements from university funds are now directly deposited in employee bank accounts. Paper checks are no longer issued for these reimbursements. The winter sports season is under way, go to athletics.uwstout.edu for schedules. 3 ADMINISTRATIVE AND STUDENT LIFE SERVICES Multitasking (continued from page 1) In fact research reveals that, in a typical work day, computer users surf 40 websites and switch between windows—such as to check email—over 36 times an hour. 1 Jumping from one information source to another, we rarely focus on a single complex task without interruption. Classified Employee of the Month Darlene Frey, financial specialist in University Dining Services, has been named Classified Employee of the Month for July. Of course, many people believe they excel at multitasking and accomplish more in a day than they could if they didn’t multitask. But studies tell another story: We deceive ourselves that we are more productive when we multitask, while our actual productivity drops by as much as 40%. 2 As MIT neuroscientist Earl Miller notes, “People can’t multitask very well, and when people say they can, they’re deluding themselves.” 3 In reality, we lose focus and waste time with each shift of attention. Just turning from a spreadsheet to email drains time because, as investigators have found, the brain must shift from one set of goals to another and activate a new set of rules. The more complex the tasks, the longer the transition. Switch tasks enough, and we lose significant time—and brain power—getting on track. The individual nominating her stated: “Darlene is very organized, efficient and a hard worker with a high level of dedication to her job. She enjoys innovation and new challenges. As a result, she is always looking for ways to be more efficient with our processes in house and to better service our internal and external customers.” Plus, the more we multitask, the worse we are at it. According to researchers at Stanford University, heavy multitaskers are significantly less competent at multitasking than moderate multitaskers. The researchers concluded that this seemingly counterintuitive finding results from the fact that heavy multitaskers are highly attuned to processing new information—whether it’s useful or not. 4 This leads them to search for fresh information while ignoring older, but more valuable, facts. The nominator also stated, “Darlene is definitely a ‘can do’ person. Whenever something new is needed or a challenge presented she is quick to look for solutions, sometimes before anyone even asks for them. She also recognizes the importance of teams and has respect for her peers and their expertise.” A reduction in productivity isn’t the only downside to multitasking. Some studies, such as those by psychologist David Meyer at the University of Michigan, find that multitasking exacerbates the release of stress hormones that cause long-term health problems and contribute to memory loss. Consequently, if we multitask less, we might feel more relaxed— and remember where we left our keys. 6 4 As a consequence, heavy multitaskers are more easily distracted by irrelevant information than moderate multitaskers and lag behind them when it comes to sifting material for the most useful nuggets. To make matters worse, studies also show that non-multitaskers are actually faster at switching tasks than multitaskers. 5 We might also be better learners. That’s because our ability to recall information we learn while multitasking is diminished by more than stress-induced memory loss. Scientists have found that, while multitasking, we store new information in a less-accessible region of the brain. As UCLA professor Russell Poldrack notes, “Even if you learn while multitasking, that learning is less flexible and more specialized, so you cannot retrieve the information as easily.” 7 So next time you can’t remember something you learned recently, don’t blame advancing age—blame multitasking. (Continued on page 5.) NEWS FROM THE VICE CHANCELLOR Multitasking (continued from page 4) We can also blame multitasking for temporary reductions in intelligence. A study conducted for HP ® found that people interrupted by email and phone calls dropped the equivalent of 10 IQ points, which corresponds to losing a night’s sleep. As one of the researchers stated, “Workers distracted by e-mail and phone calls suffer a fall in IQ more than twice that found in marijuana smokers.” 8 With so many negatives associated with multitasking, we should find that our productivity increases and our stress decreases when we spend more time singletasking. But freeing ourselves from distractions and old habits is easier said than done. As Massachusetts psychiatrist Edward Hallowell notes, multitasking “can be controlled only by creatively engineering one’s environment.” To reengineer your work environment and reduce the amount of time lost to interruptions and task switching, consider making some of the following changes: • Turn off distractors, such as your cell phone, when practical. • Turn off desktop email alerts. ( See steps for Office 2007 and 2010.) • Limit the number of times you check and respond to asynchronous communications like email throughout the day. That way, you can read and respond to several messages at one go, keeping your focus on interpersonal communication for longer stretches and limiting interruptions to other tasks. • Set aside certain times of the day for non-work tasks, like surfing the web and interacting via social media, and stick to those times. • Increase the duration of periods you devote to important tasks, avoiding urges to switch tasks when there is no real benefit to doing so. • Challenge yourself to enhance productivity by setting shorter goals for completing tasks. Doing so might just ramp up the amount of time you spend singletasking. • During meetings and when engaged in face-to-face or phone conversations, resist the temptation to multitask. Instead, listen intently to the discussion. By trying one or more of these changes for a few weeks, you just might improve both your output and your outlook. Reducing distractions and focusing on single tasks, you should find that you get more done in a day, work smarter, and feel better. s s s ADMINISTRATIVE AND STUDENT LIFE SERVICES Stick ‘em up Students in the Environmental Justice Learning Community worked with Joan Menefee (English), Krista James (Biology), Susan Staggs (Psychology), and Sustainability Coordinator Sarah Rykal to develop new “We Turn Lights OFF Here” stickers. Students plan to place the stickers on switch plates across campus this month, encouraging everyone to conserve energy by turning off lights when exiting rooms. Recycle that plastic UW-Stout’s recycling partner now accepts all rigid plastic containers numbered 1 through 7. This is an expansion of the #1 and #2 plastics allowed previously. Plastics that can now be recycled include yogurt containers, medicine bottles, cooking oil bottles, and cleaner bottles. Deposit recyclable plastic containers in any campus bin designated for commingled recycling. 5 ADMINISTRATIVE AND STUDENT LIFE SERVICES People working together for service excellence and innovation. Carpool (continued from page 1) Snapshots “We also recognize that people will occasionally need to drive separately and therefore offer several free day-permits per semester and discounted permits thereafter,” Keith said. Keith and Sustainability Coordinator Sarah Rykal noted that shared commuting offers other advantages, as well. For starters, it reduces greenhouse gas emissions. Sharing the ride with just one other employee cuts this particular depression in your carbon footprint in half. MSC - the stars are aligning Carpooling also saves employees money by slashing commuting costs. In addition to reducing permit expenses, carpooling reduces gas expenses and vehicle wear and tear. As Keith pointed out, the American Automobile Association (AAA) estimates that the average total-ownership and operating costs of a vehicle run nearly 60 cents per mile. At that rate, a person who commutes 25 miles each way could save nearly $4,000 a year by carpooling with one other person. In addition, ride sharing decreases the demand for parking spots. With fewer commuters competing for limited resources, finding a desirable parking space will get easier. Darrin Witucki points out one of many MSC design elements that use recycled material The overall campus demand for additional lots should drop, too. As Keith notes, “I think everyone will agree that less asphalt and more green campus is a plus.” Keith also mentioned that reducing the number of vehicles parked on campus might “ultimately lower everyone’s parking fees because it reduces the costs of expanding, replacing, and maintaining parking lots.” Razing a recent property acquisition to meet future needs With all the benefits to carpooling—including reducing emissions, saving money, and conserving green space, the drawbacks will shrink like our carbon footprints. If interested in the carpool program or incentives for bikers and walkers, e-mail Keith at mccartenk@uwstout.edu. 6 ASLS VICE CHANCELLOR’S OFFICE • 225 Administration Building • (715) 232-1681