APRIL 2008 COMPEEREVIEW 1973 Making Friends Changing Lives years years 2008 A PUBLICATION OF COMPEER INC. 2008 Marks Compeer Milestones 1973 The Compeer concept was born as Adopt-A-Patient in Rochester, New York to help hospitalized mental health patients transition to the community. The local Mental Health Association, which began the program, later hired a new director, Bernice “Bunny” Skirboll, whose first decision was to change the name to Compeer. Janssen Renews Compeer Support Janssen, L.P. has contributed $15,000 in support of Compeer Inc.’s general mission and international conference. Communication tools such as the CompeeReview and an 800 telephone line are made possible through this support. The toll-free number allows Compeer Inc. to provide technical assistance and staff training to affiliates. Compeer’s international conferences have featured professionally recognized presenters: Chris Marshall, Consumer Affairs Specialist, Substance Abuse and Mental Health Services Administration (SAMHSA), Amy Long, Trainer/Educator, National Empowerment Center, Otto Wahl, Ph.D., University of Hartford. “Janssen has understood the importance of social integration in the mental health recovery continuum,” said Mary Ellen Budny, vice president, Compeer Inc. “We applaud their pioneering philosophy in addressing the entire individual -mind, body, and spirit.” 1983 Compeer, already firmly established in New York State, went national. Within a year, programs in Pennsylvania, Ohio and Kansas were up and running. Compeer became an international organization in 1986 with Montreal, Canada as the first affiliate outside the U.S. Nordhaus Named to Directorship Lea Nordhaus has been named Director of Operations for Compeer Inc. Although the promotion was effective January 1, Nordhaus had been involved in several Compeer projects during 2007, including an affiliate survey and the international conference. “Lea had already demonstrated commitment to the Compeer mission,” said Peter M. Palermo III, president, Compeer Inc.. “Her professional background makes her a valuable addition to the team.” administration, maintenance of the Compeer Inc. website and blog, and the Compeer international conference. She holds a bachelor’s degree in Economics from Nordhaus will utilize her the University of Rochescertification as a Project ter. Management Professional to oversee special projects that foster affiliate commu- Inside This Issue nication and support affili- Teams Page 2 ate growth, such as survey New Affiliates 2 Compeer Welcomes Three New Affiliates Meet them on Page 2 State Award Winners 3 Annual Surveys 3 Outstanding in 2007 Back COMPEEREVIEW Page 2 Teams Form to Target Key Issues On the final day of the 2007 Compeer International Conference, attendees of the annual Membership Meeting participated in a brainstorming session to identify issues affecting Compeer. To prioritize the issues identified as in need of attention and improvement, the team weighed each item on the list to determine its application to and impact on the greater Compeer team (Compeer Inc., the affiliate programs, and community partners). Four key issues emerged as a result of this process; attendees agreed that they should be addressed in 2008. Since the close of the conference, Compeer Inc. has worked to assemble taskforces to tackle the four projects, which include: • Branding – developing a cohesive brand and brand strategy for use throughout the organization affiliate program staff, Compeer Inc. staff, and Compeer Inc. board members. The next step for moving the proTraining – updating, improving jects forward includes dissemination of project planning tools to the and standardizing training colteams. Compeer Inc. has provided a lateral template for the teams to outline • Compeer’s “One Story” – de- their objectives, identify key steps veloping a cohesive story which to be taken to achieve the objecdescribes Compeer and its tives, and a timeline for completion. benefits / successes to be used These “project charters” will be throughout the organization reviewed and agreed to by all task• Collaboration – coordinating force participants. Compeer Inc. will partnerships with relevant orprovide general assistance to all of the taskforces as needed, as well as ganizations such as SAMHSA tools to facilitate collaboration, inFollowing a call for volunteers, Comcluding teleconferencing capability. peer Inc. has finalized the assembly of taskforces. The teams include • Three New Programs Join Compeer Family Compeer enjoyed three program startups in the latter part of 2007. New affiliates in Montana and South Australia became the first Compeer programs in these areas, and Compeer Inc. welcomed the return of an old friend in Texas. Adelaide, South Australia Helena, Montana Sponsor agency: Sponsor agency: Rocky Mountain Development Council St. Vincent de Paul Society (SA) Inc. Compeer Coordinator: Les Clark Compeer Coordinator: Sarah Taylor Hot Topics at Affiliate CAFE Beginning Monday mornings in April, Compeer affiliates will be able to visit the Compeer Affiliate Free Exchange (CAFÉ) to enjoy items of common interest, such as recruitment. Compeer Inc. is initiating this weekly opportunity as another way to perk up programs’ resource base. Dallas, Texas Sponsor agency: MHA of Greater Dallas Consumer Program Director: Ricardo Aguilar Web Site Update Makes Giving Easier Now it’s easier than ever to support Compeer! An update to our account through PayPal, a secure online site, allows companies and individual donors to financially contribute to the Compeer mission. www.compeer.org/support/donate.htm COMPEEREVIEW Page 3 Compeer Sydney Wins 2007 NAB Volunteer Awards Compeer Sydney has won the 2007 National Australia Bank Volunteer Awards in the small/medium category in New South Wales (NSW). The NAB Volunteer Awards are one of Australia’s most successful recognition programs for best practice in volunteering, paying tribute to outstanding volunteer work conducted over the past 12 months. Compeer received the 2007 NAB Volunteer Award for being a volunteer not-for-profit organization that most successfully demonstrated the following criteria: best practice in volunteerCompeer Sydney accepts a check for $10,000 (AUD) as winners of a 2007 NAB ing, benefits of the organization and award. There were over 600 entries for the state of NSW. Left to right: Fr. Claude its activities to the target group and Mostowik, Pam Virgona, Alicia Boyd, Faye Carey, Rhonda Wannan, Tricia the local community in general, and Meers, Carmel Smith, Tony Smith, Emily Hayes, Andrew Geczy, John Picot. innovation demonstrated in volunteering and innovation in the project or Since its affiliation with give the most precious gift one can Australia. activities. give to another in need: their time and Compeer Inc. in 1995, SVDP has expanded its programs across Australia, Tricia Meers, Compeer Sydney coor- themselves.” also including programs in Campbelldinator, said, “We are thrilled to reCompeer Sydney, which includes the town, Illawarra, Wyong, Gosford, Alceive this award as it recognizes the Lewisham, Blacktown and Chatswood bury and Griffith in NSW and in Victoextraordinary contribution and comprograms, is “a special work” of The ria and South Australia. mitment of our volunteers in demonSt. Vincent de Paul Society (SVDP) in strating the power of friendship. They Annual Survey Initiative Underway Much like accountants, Compeer programs spend a great deal of effort counting, adding and tallying in the months leading up to April. But rather than preparing income tax forms, Compeer programs spend the spring months examining and evaluating the business of 1:1 friendship matches for Compeer Inc.’s annual survey initiative. vides. This, in turn, demonstrates to funders and the international community that Compeer is a credible and valuable organization. Many affiliate programs have testified to the power of data and information, having learned firsthand how the “cold hard facts” can be very persuasive! Survey results are due to Compeer Inc. in April. This marks the first year that programs have the option to submit their survey information electronically. Compeer Inc. has made simple and easy online collection tools available to all affiliates. In addition to our online site, affiliates may also submit their information via fax, email or postal mail. Each year, Compeer asks its affiliate programs to administer surveys to all of their key constituencies: clients, volunteers, referring mental health professionals, and for youth matches, clients’ parents / guardians. The surveys focus on each group’s perception of the impact of Compeer’s services on the client, as well as their Compeer Inc. appreciates all of the satisfaction with and general feedhard work that goes into the survey back on Compeer. process. Cooperation with this initiaThe collection, aggregation and re- tive demonstrates our programs’ porting of this information is critical to compliance with Best Practices, as the continued success of Compeer well as a dedication to advancing the Inc. and its programs. The evaluation healing power of friendship for all process helps validate the effective- Compeer programs. ness of the services Compeer proInformation contact: lea@compeer.org Above, Playshop co-leaders Louise Ranck and Sonny Ditzler help a Compeer gathering find its rhythm. Compeer Lancaster friends and volunteers spoke the language of music during a recent African Drumming Playshop. Four times per year the program runs Compeer Connections, two hour events sponsored by local organizations. Different groups, clubs, or congregations provide refreshments, an activity and some time to socialize. “Each Connections is very different but always a lot of fun,” said program director Sarah Myers. “Our African Drumming Playshop was extra special.” 2007 Awards Given for Exemplary Efforts The Compeer Program Awards recognize the outstanding achievements and contributions of staff, volunteers, matches and advisory board members. The following awards were presented at the 23rd Compeer International Conference held in November 2007: ∗ Adult Match, Compeer Lancaster, No Longer Alone Ministries (Pa.) ∗ ∗ Youth Match, Compeer Niagara (N.Y.) Compeer Inc. 2008 Board Philip A. Fain, Chair REGIONAL REPRESENTATIVES Mark R. Aesch Australia Tricia Meers Robert Colangelo Kansas Patty Gnefkow Patricia Phillips (co-representatives) Program Director, Deborah E. Dobbins, MHA of York & Adams Counties Compeer Program (Pa.) ∗ Volunteer Leadership, David A. Jones, Board President, Compeer of the Mohawk Valley Inc. (N.Y.) ∗ Fund-Raising Idea, Compeer of the Mohawk Valley Inc. (N.Y.) ∗ Innovative Idea, Compeer of the MHA of South Central Kansas (Kan.) ∗ Volunteer Recruitment Idea, Compeer Lancaster, No Longer Alone Ministries (Pa.) ∗ Public Relations Achievement, Compeer of Monongalia County, Inc. (W.Va.) CompeeReview New York Johanna Ambrose Ohio Marilyn Phillips Pennsylvania Elaine Callihan Joe Cruice (co-representatives) West Shannon Jaccard Steve Gadd Pam Giambrone Ted H. Kordela Michael Paddock Martin L. Stern CompeeReview is a publication of Compeer, Inc. President Peter M. Palermo III V.P., Customer Relations Mary Ellen Budny CompeeReview contact information: 1.800.836.0475 Co-editors: Johanna Ambrose, Lea Nordhaus jambrose@compeer.org www.compeer.org Co A PUBLICATION OF COMPEER INC. 400 Andrews Street Suite 340 Rochester, NY 14604 (800) 836-0475 www.compeer.org RETURN SERVICE REQUESTED Compeer is a Connect America Partner and a member of America’s Promise. This newsletter is donated in part through the generosity of Janssen, L.P.