ARE PRIVATE EQUITY OWNED FIRMS BETTER MANAGED? June 2008 PRELIMINARY DO NOT QUOTE WITHOUT AUTHORS’ PERMISSION Nick Bloom (Stanford) Raffaella Sadun (LSE) John Van Reenen (LSE) MOTIVATION Private equity (PE) ownership is common in the UK and US, and increasingly so in Europe and Asia. One view of this is that PE firms undertake financial engineering to increase profits with no ‘real’ improvement - zero-sum gain A second view is they do improve firm productivity, but only by reducing employee numbers A third view is they improve productivity also through better management practices – ‘shared’ gains, with possible spillovers We investigate the third claim using new survey evidence on 4000 manufacturing firms across Asia, Europe and the US SUMMARY OF RESULTS We find three main results: 1) PE owned firms are: • better managed then those owned by government, families, founders and private individuals • as well managed as those owned by dispersed shareholders 2) PE owned firms have almost no tail of badly managed firms 3) PE owned firms are: • good at people management (hiring, firing, pay and promotions) • even better at operations management (Lean, continuous improvement, processes etc) These results suggest PE ownership is associated with broad based improvements in management practices • “Measuring” management practices • Evaluating the reliability of this measure • Describing management across ownership types THE SURVEY METHODOLOGY 1) Developing management questions • Scorecard for 18 monitoring, targets and incentives practices • ≈45 minute phone interview of manufacturing plant managers 2) Obtaining unbiased comparable responses (“Double-blind”) • Interviewers do not know the company’s performance • Managers are not informed (in advance) they are scored • Run from LSE, with same training and country rotation 3) Getting firms to participate in the interview • Introduced as “Lean-manufacturing” interview, no financials • Official Endorsement: Bundesbank, Treasury, CII & RBI, etc. • Run by 51 MBAs types (loud, assertive & business experience) MONITORING - i.e. “HOW IS PERFORMANCE TRACKED?” Score (1): Measures tracked do not indicate directly if overall business objectives are being met. Certain processes aren’t tracked at all (3): Most key performance indicators are tracked formally. Tracking is overseen by senior management (5): Performance is continuously tracked and communicated, both formally and informally, to all staff using a range of visual management tools Note: All 18 dimensions and over 50 examples in Bloom & VanReenen (2006). TARGETS - i.e. “HOW TOUGH ARE TARGETS?” Score (1) Goals are either too easy or impossible to achieve; managers low-ball estimates to ensure easy goals (3) In most areas, top management pushes for aggressive goals based on solid economic rationale. There are a few "sacred cows" not held to the same rigorous standard (5) Goals are genuinely demanding for all divisions. They are grounded in solid, solid economic rational Note: All 18 dimensions and over 50 examples in Bloom & VanReenen (2006). INCENTIVES - i.e. “HOW DOES THE PROMOTION SYSTEM WORK?” Score (1) People are promoted primarily upon the basis of tenure (3) People are promoted upon the basis of performance (5) We actively identify, develop and promote our top performers Note: All 18 dimensions and over 50 examples in Bloom & VanReenen (2006). SHOW DATA COLLECTION VIDEO ADDITIONAL CONTROLS FOR BIAS & NOISE 8 INTERVIEWEE CONTROLS • Gender, seniority, tenure in post, tenure in firm, countries worked in, foreign, worked in US, plant location, reliability score 3 INTERVIEWER CONTROLS • Set of analyst dummies, cumulative interviews run, prior firm contacts 5 TIME CONTROLS • Day of the week, time of day (interviewer), time of the day (interviewee), duration of interview, days from project start MANAGEMENT SURVEY SAMPLE • • Interviewed over 4,000 firms across US, Asia & Europe Obtained 63% coverage rate from sampling frame (with response rates uncorrelated with performance measures) Medium sized manufacturing firms: • Medium sized (100 - 5,000 employees, median ≈ 275) because firm practices more homogeneous • Manufacturing as easier to measure productivity (currently piloting in Healthcare and retail) COUNTRY LEVEL MANAGEMENT SCORES US Germany Sweden We also find US owned firms located abroad are also well managed – implies foreign PE may be a way to transfer US management expertise abroad Japan Italy UK France Poland Portugal Greece China India 2.4 2.6 2.8 3 mean of management 3.2 3.4 FIRM LEVEL MANAGEMENT SCORES BY COUNTRY 1. “Measuring” management practices 2. Evaluating the reliability of this measure a) Internal/External validation b) Measurement error/bias 3. Describing management across ownership types INTERVAL VALIDATION OF THE SCORING Re-interviewed 222 firms with different interviewers & managers 4 2 3 Firm-level correlation of 0.627 1 2nd interview management_1 5 Firm average scores (over 18 question) 1 2 3 management_2 1st interview 4 5 EXTERNAL VALIDATION OF THE SCORING Performance measure c yi = country c c #MNGi c c + " l li management (average z-scores) +" c c k ki +" c c m hi +! c c ' xi c + ui ln(capital) other controls ln(labor) ln(materials) • Use most recent cross-section of data (typically 2006) • Note – not a causal estimation, only an association EXTERNAL VALIDATION: PRODUCTIVITY & PROFIT Dependent variable Estimation1 Firms ROCE Sales Tobin Q (in Ln) growth Sales Sales Sales (in Ln) (in Ln) (in Ln) OLS OLS OLS OLS OLS All All All All All 0.300 0.213 0.198 1.880 0.032 Management (0.026) (0.025) (0.028) (0.923) (0.013) OLS Quoted Exit Probit All 0.250 -0.200 (0.075)- [0.026] 0.209 (0.109) 0.233 [0.045] Ln(Capital) 0.438 0.415 (0.021) (0.013) 0.347 0.018 (0.505 (0.010) -0.029 (0.086) -0.158 [0.045] Ln(Skills) 0.059 0.036 0.347 0.004 (0.013) (0.014) (0.505) (0.073) 0.130 (0.050) -0.084 [0.231] Ln(Labor) 0.956 0.471 0.485 -0.494 0.001 (0.024) (0.033) (0.021) (1.069) (0.015) (% with degree) Ind. dummies No No Yes Yes Yes Yes Yes Noise control No No Yes Yes Yes Yes Yes 3529 2706 2706 1752 2145 374 709 Firms Cross sectional regressions. All columns include country controls. Robust S.E.s in ( ) below. For probit p-values in [ ] below EXTERNAL VALIDATION – ROBUSTNESS Productivity results significant in all main regions: • Anglo-Saxon (US and UK) • Northern Europe (France, Germany, Sweden & Poland) • Southern Europe (Portugal, Greece and Italy) • East Asia (China and Japan) Suggests not just an “Anglo-Saxon” measure OUTLINE 1. “Measuring” management practices 2. Evaluating the reliability of this measure 3. Describing management across ownership types Figure 1: Private equity owned firms have the best raw management practice scores on average Management Number of firms 134 Management (same ownership 3+ years) 635 Average score on 18 management practice questions 722 625 290 138 174 1357 137 20 Note: Sample of 4,221 medium-sized manufacturing firms. The bottom bar-chart only covers the 3696 firms which have been in the same ownership for the last 3 years. The “Other” category includes venture capital, joint-ventures, charitable foundations and unknown ownership. Private equity firms are well managed on average Dependent Variable: Management Private Equity Owned Baseline Baseline Baseline Baseline Dispersed shareholders -0.050 -0.004 -0.018 -0.046 Family owned, external CEO -0.104 -0.079 -0.068 -0.149** Managers -0.197*** -0.158** -0.145** -0.110* Private individuals -0.377*** -0.269*** -0.263*** -0.202*** Family owned, family CEO -0.521*** -0.449*** -0.420*** -0.336*** Founder ownership -0.625*** -0.439*** -0.411*** -0.316*** Government ownership -0.684*** -0.430*** -0.427*** -0.409*** Other -0.221*** -0.140** -0.143*** -0.158*** Country dummies NO YES YES YES Industry dummies NO NO YES YES Firm & plant size NO NO NO YES Noise Controls NO NO NO YES Observations 4211 4211 4211 4211 Note: Standard errors are robust 21 Figure 2: Private equity owned firms are still better managed after controlling for country & industry Average score on 18 management practice questions Management Management after controlling for country and industry Number of firms 134 635 722 625 290 138 174 1357 137 Note: Sample of 4,221 medium-sized manufacturing firms. Industry controls span 152 3-digit SIC manufacturing industry codes. Country controls22 span the 12 countries in the study (China, France, Germany, Greece, India, Italy, Japan, Poland, Portugal, Sweden, the UK and the US) Figure 3: Private equity owned firms high average scores reflect their small tail of badly managed firms Distribution of firm management scores by ownership. Overlaid dashed line is the PE kernel density 23 Note: Sample of 4,221 medium-sized manufacturing firms. Private Equity Ownership is Associated with Particularly Strong Operations Management Dependent var is: (normalized to SD=1) PE Ownership Operations Management Targets Management People Management 0.473*** 0.203*** 0.312*** 0.128** Country dummies NO YES NO YES NO YES Industry dummies NO YES NO YES NO YES Firm & plant size NO YES NO YES NO YES Noise Controls NO YES NO YES NO YES 4211 4211 4211 4211 4211 4211 Observations 0.172*** 0.088* Note: Baseline is non-PE ownership. Standard errors are robust. All dependent variable management practice scores are normalized to have a standard error of 1 24 Practice level average scores for PE ownership Practice Name Type PE ownership Modern manufacturing, introduction Operations 0.141* Modern manufacturing, rationale Operations 0.086 Process documentation Operations 0.229*** Performance tracking Operations 0.240*** Performance review Operations 0.207*** Performance dialogue Operations 0.274*** Target breadth Targets 0.139* Target interconnection Targets 0.114 Target time horizon Targets 0.152* Targets are stretching Targets 0.115 Performance clarity & comparability Targets 0.057 Consequence management People 0.151* Managing human capital People 0.035 Rewarding high performance People 0.042 Removing poor performers People 0.139** Promoting high performers People 0.069 Attracting human capital People 0.032 Retaining human capital People 0.090 25 TO SUMMARIZE • Robust methodology for measuring management practices across firms and countries • Find three interesting results • PE firms are better managed than firms owned by Government, family, founder and other private individuals • PE firms have almost no tail of badly managed firms • PE firms are particularly strong on operations management Quotes: MY FAVOURITE QUOTES: The traditional British Chat-Up [Male manager speaking to an Australian female interviewer] Production Manager: “Your accent is really cute and I love the way you talk. Do you fancy meeting up near the factory?” Interviewer “Sorry, but I’m washing my hair every night for the next month….” MY FAVOURITE QUOTES: The traditional Indian Chat-Up Production Manager: “Are you a Brahmin?’ Interviewer “Yes, why do you ask?” Production manager “And are you married?” Interviewer “No?” Production manager “Excellent, excellent, my son is looking for a bride and I think you could be perfect. I must contact your parents to discuss this” MY FAVOURITE QUOTES: The difficulties of defining ownership in Europe Production Manager: “We’re owned by the Mafia” Interviewer: “I think that’s the “Other” category……..although I guess I could put you down as an “Italian multinational” ?” Americans on geography Interviewer: “How many production sites do you have abroad? Manager in Indiana, US: “Well…we have one in Texas…” MY FAVOURITE QUOTES: The bizarre Interviewer: “[long silence]……hello, hello….are you still there….hello” Production Manager: “…….I’m sorry, I just got distracted by a submarine surfacing in front of my window” The unbelievable [Male manager speaking to a female interviewer] Production Manager: “I would like you to call me “Daddy” when we talk” [End of interview…] BACKUP SLIDES Figure 1b: PE owned firms better management also appears linked with better performance (in our data) Average score on 18 management practice questions. Sales per employee in logs, with country and industry means removed Number of firms Management 134 Sales per employee* 635 722 625 290 138 174 1357 137 Note: Sample of 4,221 medium-sized manufacturing firms. The bottom bar-chart only covers the 3505 firms for which we have sales and employment data. The “Other” category includes venture capital, joint-ventures, charitable foundations and unknown ownership. Figure 4: Private equity owned firms show the least variation in management practices by group Standard-deviation of average management scores across firms with ownership type Note: Sample of 4,221 medium-sized manufacturing firms. FIG 3. COUNTRY LEVEL RELATIVE SCORES Sweden France Relatively better at ‘operations’ management Italy Germany Japan Portugal Greece UK Relatively better at ‘people’ management China US Poland India -.4 -.2 0 .2 .4 mean of people (human capital) – operations (physical capital) management FIG 4. MULTINATIONALS TAKE THESE HOME COUNTRY PRACTICES ABROAD Sweden Belgium Japan Switzerland Denmark Finland France Italy Germany Holland Canada UK US -.4 -.3 -.2 -.1 0 .1 mean of people (human capital) – operations (physical capital) management Only source countries with 25+ subsidiaries in our data FAMILY OWNERSHIP VARIES ACROSS COUNTRIES • About 1/4 of Japanese, US and Northern European firms family owned • About 3/4 of Indian firms family owned Poland Sweden China Japan France US UK Germany Italy Portugal Greece India 0 .2 .4 .6 share family owned (2nd+ generation) share founder owned (1st generation) .8 MULTINATIONALS APPEAR ABLE TO TRANSPORT GOOD MANAGEMENT AROUND THE WORLD US Japan Germany Sweden UK Italy France Poland Portugal China India Greece 2.4 2.6 2.8 mean of domestic firms 3 3.2 3.4 mean of multinationals 4 2 0 labp 6 8 Lowess smoother 1 2 3 4 Our management score - average across 18 questions bandwidth = .8 5