Welcome to the 2008 SUNY‐ESF/CPBIS
TECHNOBUSINESS FORUM
Market Dominance Through Enterprise
Transformation
October 22, 2008
Jacquelyn McNutt
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Forum Chair & Executive Director ~ CPBIS
35+ Years Industry Experience
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University, Company, Line, Staff & Consulting
Broad Product Experiences & Global Background
BS, Ind. Eng., MBA/MS, Managerial Sciences & Forestry & PhD, Forest Managerial Sciences
2008 TechnoBusiness Forum
Agenda „
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8:00 AM ~ Welcome To The Forum & Forum Introduction
8:30 AM ~ Keynote
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10:00 AM ~ Break
10:20 AM ~ Work place culture
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A CRITICAL ELEMENT OF ENTERPRISE TRANSFORMATION
11:50 AM ~ Networking Lunch
1:00 PM ~ Evolving Issues
¾ EMERGING DRIVING FORCES SHAPE & CHANGE RULES OF THE GAME
2:30 PM ~ Break
2:50 PM ~ Leading Executives Session
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LEADERSHIP CHALLENGES IN ACHIEVING MARKET DOMINANCE
CROSS SECTION DISCUSSION ~ BUSINESS LESSONS & WISDOM . . .
4:20 PM ~ Wrap‐up and Closing Remarks
Antitrust Policy
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Please remember ~ this session is to be held in strict compliance with Antitrust Policy
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Specifically ~ discussing prices or pricing policy and discussing any restraint on competition of any kind will not be tolerated
Thanks to Our Forum
Participants
World Busin
ess Council
for
Sustainable
Developmen
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m&P
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Hägg
Some Forum
Rules of The Road
We Will Run On Time For All Forum Agenda Items
„ Q&A/ Attendees Interactions Reserved To End of Each Session
„ Setups for Breaks Are Outside the Meeting Room
„ Lunch Will Be Noon to 1 PM
„ Please Turn Off All Mobile Devices . . .
And Now to the Forum . . .
Rainer Häggblom
Your Forum Moderator ~ Board Chairman, Forest Fund Ltd. & Chairman, Häggblom&Partners Ltd. Oy
„ 35+ Years Industry Experience
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International Strategy Expert ‰
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Forest based industry development
Corporate & sector development, &
Mergers and acquisitions
Recognized & Respected Industry‐wide
Long time Chairman & CEO, Jaakko Pöyry Consulting
Forum Theme and Goals
Context ~
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Ever increasing turbulence ~ economic/ social/ political environmental/ industrial ~ has reduced/ eliminated effectiveness of once powerful enterprise improvement programs
Continuous improvement/ streamlining operations remain necessary ~ but far from sufficient in assuring survival… much less sustained success
ET is rapidly replacing past approaches ~ on incremental change ~ with more aggressive/ corporate‐wide initiatives to impact strategies/ structures/ human systems of the firm
Forum Theme and Goals
With This Context ~ We Will Seek To Address ~
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What is Enterprise Transformation and why is it crucial now?
How has it impacted executives and enterprises within and beyond the Paper Industry?
What is current “Best Practice” in Enterprise Transformation?
What key business forces will drive/ impact greatly Enterprise Transformation looking out?
How well are you prepared and how can you benefit from Enterprise Transformation now?
Forum Theme and Goals
Our intent is ~
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For executives/ managers & thought leaders in work place culture/ energy/ green house gases/ sustainability/ supply chain management/ etc. to interact . . .
To help advance our collective understandings of these key issues/ questions as related to ET looking out . . .
Our goal is ~ each participant take away a value added perspective on potential role for ET for their respective organizations & how best to consider pursing an effective and sustainable ET pathway . . .
2008 TechnoBusiness Forum
Agenda „
„
8:00 AM ~ Welcome To The Forum & Forum Introduction
8:30 AM ~ Keynote
¾
„
„
10:00 AM ~ Break
10:20 AM ~ Work place culture
¾
„
„
„
„
A CRITICAL ELEMENT OF ENTERPRISE TRANSFORMATION
11:50 AM ~ Networking Lunch
1:00 PM ~ Evolving Issues
¾ EMERGING DRIVING FORCES SHAPE & CHANGE RULES OF THE GAME 2:30 PM ~ Break
2:50 PM ~ Leading Executives Session
¾
„
LEADERSHIP CHALLENGES IN ACHIEVING MARKET DOMINANCE
CROSS SECTION DISCUSSION ~ BUSINESS LESSONS & WISDOM . . .
4:20 PM ~ Wrap‐up and Closing Remarks
Keynote Address
LEADERSHIP CHALLENGES IN ACHIEVING MARKET DOMINANCE
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Why do failing firms focus on short term revenues, profits or customer satisfaction…not on Customer Value? Why do failing firms develop and rely on strategic imperatives, functional initiatives and short term improvement programs…not on Distinctive Competencies?
Why do failing firms focus on corporate values, recruiting and performance…not on “Stretch Culture”, development and potential?
Michael Oliff
Director ~ Enterprise Transformation 2020, School Of Mgt, Univ Texas, Dallas
„ 25+ Years Experience ~ Blended Between Industry & Academe „ ET Workshops To 1,000 Partners And Executives In USA & 25 Foreign Countries „ Author Of 100s Of Management Articles, Cases Books & Executive Reports
„ PhD, Mgt. Science & BA, Math & Computer Science
Keynote Address
LEADERSHIP CHALLENGES IN ACHIEVING MARKET DOMINANCE
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Questions ~ Interactions ~ Discussion
Morning Break
10:00 AM to 10:30 AM
„ Setups Outside The Meeting Room
„ Reconvene At 10:30 AM Sharp . . .
2008 TechnoBusiness Forum
Agenda
„
„
8:00 AM ~ Welcome To The Forum & Forum Introduction
8:30 AM ~ Keynote
¾
„
„
10:00 AM ~ Break
10:20 AM ~ Work place culture
¾
„
„
„
„
A CRITICAL ELEMENT OF ENTERPRISE TRANSFORMATION
11:50 AM ~ Networking Lunch
1:00 PM ~ Evolving Issues
¾ EMERGING DRIVING FORCES SHAPE & CHANGE RULES OF THE GAME 2:30 PM ~ Break
2:50 PM ~ Leading Executives Session
¾
„
LEADERSHIP CHALLENGES IN ACHIEVING MARKET DOMINANCE
CROSS SECTION DISCUSSION ~ BUSINESS LESSONS & WISDOM . . .
4:20 PM ~ Wrap‐up and Closing Remarks
Workplace Culture . . .
Work Place Culture ~ A Critical Element Of Enterprise Transformation
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Business Transformations Typically Driven By Technical Factors ~ Value Stream Mapping Or Information Technology Implementation
These Efforts Are Expensive, Risky & Often Fail To Deliver Anticipated Value To Business
Here We Explore Value Of Cultural Intervention To Accelerate/ Optimize/ Sustain Value Realized By Business Transformation Specific Reference Will Be Made To Effective Actions Required To Produce Success
Panel Discussion Will Expand On These Themes
Workplace Culture . . .
Work Place Culture ~ A Critical Element Of Enterprise Transformation
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Session Leader ~ Michael Herbert
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The Sinclair Group
Panel Members
Michael Herbert
¾ Michael Oliff
¾ Jacquelyn McNutt
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Michael Herbert ~ Session Leader
SVP Organizational Excellence ~ Sinclair Group
35+ Years Experience ~ Blended Between Industry & Academe „ Co‐design Org Behavior Change & Leadership Practices
„ Faculties ~ Medical College Of Georgia & Cambrian College, Ontario „ Adjunct Faculty ~ Exec Dev Centre, Queen’s Business School, Queen’s University, Kingston, Ontario
„ PhD ~ University of Georgia
Workplace Culture . . .
Work Place Culture ~ A Critical Element Of Enterprise Transformation
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Questions ~ Interactions ~ Discussion
Networking Lunch
12:00 PM to 1:00 PM
„ Reconvene At 1:00 PM Sharp . . .
2008 TechnoBusiness Forum
First Day Agenda Overview
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8:00 AM ~ Welcome To The Forum & Forum Introduction
8:30 AM ~ Keynote
¾
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10:00 AM ~ Break
10:20 AM ~ Work place culture
¾
„
„
„
„
A CRITICAL ELEMENT OF ENTERPRISE TRANSFORMATION
11:50 AM ~ Networking Lunch
1:00 PM ~ Evolving Issues
¾ EMERGING DRIVING FORCES SHAPE & CHANGE RULES OF THE GAME
2:30 PM ~ Break
2:50 PM ~ Leading Executives Session
¾
„
LEADERSHIP CHALLENGES IN ACHIEVING MARKET DOMINANCE
CROSS SECTION DISCUSSION ~ BUSINESS LESSONS & WISDOM . . .
4:20 PM ~ Wrap‐up and Closing Remarks
Evolving Driving Forces . . .
Emerging Driving Forces Will Impact Firms Dealing With Enterprise Transformation
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How Firms Should Think About Implications of Sustainability, Energy Policy, & Fiber Supply on ET
Panel Members ~ ¾
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George Weyerhaeuser
Dr. Marilyn Brown
Tom Rosser
George Weyerhaeuser
Sr Fellow ~ World Business Council For Sustainable Development
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Energy/ Climate Focus Area Team ~ technology + coordinating WBCSD’s biofuel issues response
Responsible for Sustainable Mobility Project. Looking at issues of innovation & technology as they impact sustainable development At Weyerhaeuser Company
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Various Staff & Field Line Mgt Assignments
SVP Technology (R&D), Purchasing & Transportation
President ~ Weyerhaeuser Canada, Ltd Board ~ Institute of Forest Biotechnology & Director ~ Clearwater Management Company + Thea Foss Waterway Public Development Authority SM, Mgt ~ MIT & BA, Math/ Philosophy ~ Yale Marilyn Brown
Professor Of Energy Policy ~ School Of Public Policy ~ GA Tech
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Visiting Distinguished Scientist, US Doe’s Oak Ridge Nat’l Lab
National Leader ~ Analysis/ Interpretation US Energy Futures ~ Expert Witness ~ US House & Senate Committees
Recent Book ~ Energy And American Society –
Thirteen Myths
Influential Report ~ Pew Center On Global Climate Change ~ “Toward A Climate Friendly Built Environment”
Nobel Peace Prize ~ Work On Intergovernmental Panel On Climate Change
BA, Pol. Sci. ~ Rutgers; MRP, Resource Plng. ~ Univ Mass & PhD, Geography, Ohio State & CEM (Certified Energy Mgr), Assoc Of Energy Engs.
Tom Rosser
Chief Economist ~ Forest Products Association Of Canada (FPAC)
„ Policy Advisor In The Office Of The Minister Of Natural Resources „ Several Years’ Experience ~ Natural Resource Policy Issues ~ Economist At Industry Canada & Natural Resources Canada „ MS, Environmental & Resource Economics ~ University Of London, Plus Degrees From Carleton University In Ottawa Emerging Driving Forces
Emerging Driving Forces Impacting Firms Dealing With Enterprise Transformation
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Questions ~ Interactions ~ Discussion
Afternoon Break
2:30 PM to 3:00 PM
„ Setups Outside The Meeting Room
„ Reconvene At 3:00 PM Sharp . . .
2008 TechnoBusiness Forum
Agenda
„
„
8:00 AM ~ Welcome To The Forum & Forum Introduction
8:30 AM ~ Keynote
¾
„
„
10:00 AM ~ Break
10:20 AM ~ Work place culture
¾
„
„
„
„
A CRITICAL ELEMENT OF ENTERPRISE TRANSFORMATION
11:50 AM ~ Networking Lunch
1:00 PM ~ Evolving Issues
¾ EMERGING DRIVING FORCES SHAPE & CHANGE RULES OF THE GAME 2:30 PM ~ Break
2:50 PM ~ Leading Executives Session
¾
„
LEADERSHIP CHALLENGES IN ACHIEVING MARKET DOMINANCE
CROSS SECTION DISCUSSION ~ BUSINESS LESSONS & WISDOM . . .
4:20 PM ~ Wrap‐up and Closing Remarks
Leading Executives Session Creating New Ways to Thrive Inside and Outside the Paper Industry ~ Transforming the Industry
„ Executive Leaders ~ ¾
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Hannu Melarti ~ Kemira
Paul Stuart
Mike Jackson ~ Verso Paper
Hannu Melarti
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Regional President‐ North America ~ Kemira
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Long Time Industry Leader
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SCA Svenska Cellulosa, Sunds Defibrator Former President, Metso Paper, USA You don’t get more unique than Hannu who illustrious resume includes ~
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Stints as a store clerk, factory worker and nurse + a police officer and a lawyer
All of this from a self‐proclaimed high‐
school drop‐out whose talents as a musician are also legendary ~ back to his early rock days playing with the band Zotch in Finland.
Paul Stuart
Professor, Chemical Engineering ~ École Polytechnique, University of Montréal
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Chairholder, NSERC Environmental Design Engineering Chair, Process Integration in the Pulp & Paper Industry
Extensive industry experience ~
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2007‐2008 AbitibiBowater Visiting Professor
Past‐President ~ Canadian Society of Chemical Engineering (CSChE); & Chair, Canadian Design Engineering Network (CDEN) + National Advisory Board on Energy S&T (NABEST) ~ Canada
Design & Process Services as Associate, Partner & Manager ~ Beak Consultants Limited & H.A. Simons Limited (now AMEC) PhD, Chemical Engineering from McGill University Mike Jackson
President And Chief Executive Officer ~ Verso Paper
„ 29 Years With Weyerhaeuser ¾
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SVP ~ Cellulose Fibers & White Papers
Chairman ~ NORPAC ~ JV With Nippon Paper VP Positions ~ White Papers, Business Papers & Recycling
Plus Numerous Other Senior Positions
Past Board Member ~ Electronic Documents Systems Foundation (EDSF) Board Of AF&PA
Leading Executives Session
Creating New Ways to Thrive Inside and Outside the Paper Industry ~ Transforming the Industry
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Questions ~ Interactions ~ Discussion
2008 TechnoBusiness Forum
Agenda
„
„
8:00 AM ~ Welcome To The Forum & Forum Introduction
8:30 AM ~ Keynote
¾
„
„
10:00 AM ~ Break
10:20 AM ~ Work place culture
¾
„
„
„
„
A CRITICAL ELEMENT OF ENTERPRISE TRANSFORMATION
11:50 AM ~ Networking Lunch
1:00 PM ~ Evolving Issues
¾ EMERGING DRIVING FORCES SHAPE & CHANGE RULES OF THE GAME 2:30 PM ~ Break
2:50 PM ~ Leading Executives Session
¾
„
LEADERSHIP CHALLENGES IN ACHIEVING MARKET DOMINANCE
CROSS SECTION DISCUSSION ~ BUSINESS LESSONS & WISDOM . . .
4:20 PM ~ Wrap‐up and Closing Remarks
Forum Wrap‐up
& Closing Remarks
~ Our Intent Was to Address . . .
What is Enterprise Transformation and why is it crucial now?
How has it impacted executives and enterprises within and beyond
the Paper Industry?
What is current “Best Practice” in Enterprise Transformation?
What key business forces will drive/ impact greatly Enterprise Transformation looking out?
How well are you prepared and how can you benefit from Enterprise Transformation now?
Forum Wrap‐up
& Closing Remarks
We Did This By Covering . . .
Keynote ~ LEADERSHIP CHALLENGES IN ACHIEVING MARKET DOMINANCE
Work Place Culture ~ A CRITICAL ELEMENT OF ENTERPRISE TRANSFORMATION
Evolving Issues ~ EMERGING DRIVING FORCES SHAPE & CHANGE RULES OF THE GAME
Leading Executives Session ~ CROSS SECTION DISCUSSION ~ BUSINESS LESSONS & WISDOM . . .
And Remember That . . .
Ever increasing turbulence ~ economic/ social/ political environmental/ industrial ~ has reduced/ eliminated effectiveness of once powerful enterprise improvement programs
Continuous improvement/ streamlining operations remain necessary ~ but far from sufficient in assuring survival… much less sustained success
ET is rapidly replacing past approaches ~ on incremental change ~ with more aggressive/ corporate‐wide initiatives to impact strategies/ structures/ human systems of the firm
Enterprise Transformation
Forum 2008 . . .
Our goal was ~ for each participant to take away a value added perspective on potential role for ET for their respective organizations & how best to consider pursing an effective and sustainable ET pathway . . .
Thanks For Being With Us . . .