Emerson Network Power Remote Services & Monitoring Solutions
Improving Availability, Energy Use, Maintenance Costs and CapEx in Telecom Networks
The Challenge
The Path to a Reliable and Efficient Network
Ensuring availability and capac-
Advancements in monitoring and communications technologies have made deploying monitoring
ity of your critical network
solutions on a wider scale affordable. In order to be successful, four components are required:
infrastructure at the lowest
1.
Application engineers to design the monitoring solution and define the functionality that
will generate the best ROI.
2.
Site hardware (HW) to acquire the signals, generate control capabilities and manage
communication to and from the site.
3.
High level monitoring software (SW) that allows the operator to effectively collect site
information, organize and escalate alarms, remotely test, control and reconfigure the site,
generate reports and so on.
4.
that you deploy an efficient
NOC operators, with a thorough understanding of the site equipment being monitored, to
run the high level SW.
mix of resources? Can you work
Operational success can be achieved with a small team of proactive equipment experts using
smarter by having a small team of
remote information and control capabilities to increase the efficiency and robustness of the
equipment experts with remote
network. Within seconds, these specialists can move their capabilities between network nodes.
monitoring & control capabilities
When site work is needed they can quickly dispatch and support generalist technicians to rectify
complementing and supporting
problems. Implementing the four essential components above gives you the knowledge and
your generalist field resources?
resources to leverage a sophisticated, cost effective monitoring program.
possible cost is a constant struggle. You know your cost structure
components such as energy, field
technicians, capital expenses, etc.,
but do you have the information
and control needed to ensure
Operating a Network without Remote Information and Control is Challenging
Can my rectifier / UPS capacity drive
the load with redundancy?
Do I have any weak system components, like
rectifiers that run hot or can’t share the load?
Does my genset work
when I need it to?
Network Availability
Do I have the correct system set
points for my current situation?
Do I need to dispatch a technician for a module
alarm or can this wait until next visit?
When do I need to refill
the fuel tank?
Field Maintenance
If I knew equipment operating conditions and run time hours,
could I extend the time between onsite maintenance visits?
When a problem arises, do I have a detailed alarm description,
equipment history and failure sequence at hand?
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Does my battery capacity
match my design criteria?
When do I need to replace my batteries and what
is the appropriate type of batteries to use?
Have I put my battery capacity where I
have the biggest grid problems?
CapEx & Planning
Is there extra capacity at one site
that can be used at another?
Is my equipment running at optimum
efficiency versus benchmarks?
Are my off grid sites using the most cost efficient selection of
energy sources and are my planned savings achieved?
Energy Efficiency
Can I reprogram the free cooling
functionality to save more energy?
Is my equipment running at optimum
efficiency for operating conditions?
I've brought my maintenance costs down through
outsourcing but am I taking a hit elsewhere?
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Emerson Network Power Remote Services & Monitoring Solutions
In order to drive targeted improvements in network availability as well as
efficiencies in energy, maintenance and CapEx, various monitoring components
and operator activities are required. Operators gain the necessary information
through feedback from monitoring hardware connected to site infrastructure
or from intelligent site equipment with built-in monitoring capabilities.
Network Operation Center
EnergyMaster™ ENEC
Monitoring Platform
ENEC Web
JSP
EnergyMaster™ ENEC is a robust remote monitoring platform from Emerson Network Power
that provides detailed condition-based information centrally, giving you a complete and instant
overview of your infrastructure devices, as well as remote control of settings and functions.
EnergyMaster™ ENEC can be installed in your own facilities or using our hosting service.
ENEC Control
ENEC DB
Sampling
Processes
Alarm
Call-backs
Servlet
Javabeans
Connections
On Demand
Web Servers
Databases
Software
Site Supervision Platform
Site Equipment
Internet / Intranet
Communications Devices
Emerson has a portfolio of high availability
communications devices, GPRS, PSTN
modems and TCP-IP cards with functionalities like Watchdog and double SIM.
EnergyMaster™ SM-BAT
SM-BAT monitors the status of your
battery, providing early battery status
warnings by measuring cell voltage.
SM-BAT
EnergyMaster™ SM-BRC
In addition to the SM-BAT functionality,
SM-BRC includes remote resistance test
measurement. Battery life prediction is
based on internal resistance trends.
SM-BRC
EnergyMaster™ SM-AC
The SM-AC combined solution monitors
the grid and your diesel genset, using a
single device to perform remote start up
tests and monitor your genset battery.
EnergyMaster™ SM-IO
SM-IO is a general purpose module that
collects environmental conditions and
monitors cooling units.
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Operator Activities
Identify block faults based on voltage
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Assess battery capacity
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Assess remaining battery backup time
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Assess state of health based on IR
 
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Assess remaining service life and backup time
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Check status of intercell connections
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Review capacity versus load

Perform remote genset tests
SM-AC
DC Cooling
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Optimize free cooling and cycling control
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Track fuel consumption
Fuel Tanks
SM-IO
Identify fuel theft
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Plan refueling
 
Monitor environment alarms (open door/smoke)
 
Perform access and security control
Surveillance Identify temperature and humidity profiles
Enable multi-tenant billing
SM-DU
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Track equipment settings and PUE
EnergyMaster™ SM-DU+
SM-DU+ measures the status of distribution units and DC energy consumption, a
useful tool for multi-tenant applications.
Complementary Devices
Additional devices for onsite equipment
include fuel sensors, smoke alarms,
thermostats, video cameras and so on.
Batteries
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Equipment without
Built-In Controller
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Site Controllers
Emerson controllers offer advanced monitoring capabilities that can be combined
with our SM modules for full control of your
DC system and site support equipment.
DPU or DC Site Controller
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Track DC and AC breaker status
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Distribution Track DC and AC consumption per load/tenant
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EnergyMaster™ ENEC communicates with infrastructure equipment
without built-in control through Supervision Modules (SM).
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Onsite and
Remote Monitoring
Operator Activities
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Common Operator Activities
Remote monitoring activities that apply to all site equipment.
Manage equipment inventory
ATS
Diesel Genset
AC & DC Power
Cooling
PDU
Off Grid Hybrid
service support that provides

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security, protecting our


network from unexpected

Plan preventive maintenance

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 
problems that could expose
Identify early warning signals

Monitor alarms; correct or define actions
 
our business to risk.”
Dispatch and manage/support field force
 
— NOC Manager,
European Operating Company
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Operator Activities
Track energy consumption and AC quality

Track PUE
AC Metering
efficient and effective remote
Perform capacity planning
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Equipment with
Built-In Controller
“Emerson has delivered
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Plan AC capacity
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Test load transfer

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Verify functionality
 
Perform a functionality test
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Monitor battery, oil pressure and temperature
 
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Track efficiency

Emerson Network Power has
developed a complete portfolio
of hardware designed to collect
the most important information at
your site, such as alarms and
analog values.
This information is transmitted
and managed by our remote
monitoring platform supporting
your NOC center, to evaluate the
status of your site and speed up
the resolution of any incidents that
may arise.
On top of that, the equipment
with built-in controllers can be
connected directly to our
remote monitoring platform,
enabling all critical infrastructure
at your core, access or data center
site to be fully monitored using
Emerson's solution.
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Review capacity versus load

Review/reconfigure parameter settings
 
Perform remote battery tests
 

Review/reconfigure free cooling and cycling
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Identify humidity and temperature profiles
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Verify cooling efficiency
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Plan AC distribution capacity
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Review and define load balance improvements
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Review/reconfigure hybrid functionality
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Track efficiency of diesel/solar/wind
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Track capacity of the battery
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Legend
Primary benefit

Collateral benefit
EnergyMaster™ ENEC communicates directly with intelligent site equipment
through built-in monitor or controller.
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Emerson Network Power Remote Services & Monitoring Solutions
You may be wondering…
Are my off grid sites using the most efficient source?
Do I have enough information to solve site problems in one visit?
Configuring and fine tuning the settings of an off grid
alternative energy hybrid site provides fuel savings up to
20%. This attention to detail allows the site to perform
according to design expectations.
Leveraging detailed alarm information decreases second site
visit up to 75%. Having the data and expertise to develop a costeffective plan – like knowing which piece of equipment
triggered the alarm or if it's a redundant unit – is the key to
solving issues in the first visit to the site.
Rest Assured
Deploying an advanced monitoring solution is a decision to change
to a different way of working. You invest in capabilities that remotely
collect information and exercise control in order to improve in other
areas, like network availability, reduced energy and site maintenance
costs, as well as optimized use of equipment CapEx.
Your degree of success will be defined by the weakest link in the
chain; from the site hardware via the high level system, to the
remote operator. To make sure that you are getting the most of your
monitoring investment, Emerson Network Power offers a comprehensive set of 24 x 7 remote services backed by infrastructure
equipment experts with remote access capabilities who work in harmony with your NOC. For over 20 years we have performed these
services for major global operators to small regional operators. We
have highly trained, well educated AC, DC and Thermal Management
experts. Over the years we have developed best practices and benchmarks. Our monitoring solutions work with all brands through SNMP/
ModBus and can be delivered to the extent that you define, from one of our multi-client NOCs or by a dedicated team. Choosing our multiclient NOC solution ensures cost-effective access to network infrastructure experts whenever you need them.
Working with Emerson means working with a company that takes a holistic approach toward maximizing your monitoring investment yield.
From the energy conversion products we monitor to the remote equipment experts interpreting the data, we provide an unmatched range of
products and services. Rest assured. Emerson Network Power has the competence, tools and processes to drive operational efficiency for you.
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© Emerson Network Power, Energy Systems, North America, Inc. 2014.
Business-Critical Continuity™, Emerson Network Power™, the Emerson Network Power logo, Emerson™ and Consider it Solved are service marks and
trademarks of Emerson Electric Co. EnergyMaster ™, eSure™, NetPerform™, NetReach™, NetSpan™, NetSure™ and NetXtend™ are trademarks of Emerson
Network Power, Energy Systems, North America, Inc. Any other product, brand, or company names or logos are the property of the respective owner.
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While every precaution has been taken to ensure accuracy and
completeness herein, Emerson Electric Co. assumes no responsibility,
and disclaims all liability, for damages resulting from use of this
information or for any errors or omissions. Specifications subject to
change without notice.
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