Division of Student Services
• Accomplishments
• Priorities
• The Future
April 19, 2006
FY06
Our Mission
The mission of the Student Services Division is to
provide activities and programs that support the
academic mission of Western Illinois University.
Quality support services will be offered to students
as our primary focus whenever, however, and
wherever they are needed. Opportunities for
student development and learning will be provided
through involvement, leadership, and co-curricular
experiences in environments that are supportive,
challenging, and inclusive.
Committed University Partnership
• From recruiting students to attend Western,
• to supporting their growth and development
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while they are enrolled,
to helping them find employment both before
and after they graduate,
24 diverse departments contribute to cocurricular programs and services,
and are intrinsically linked to Western’s core
values of Academic Excellence, Opportunity,
Social Responsibility, and Personal Growth.
FY06 Goals
• Integrate Intercollegiate Athletics into
the Division of Student Services
9by supporting student-athletes to graduation
9by continuing to enhance the student-athlete experience
9by continuing athletic facilities enhancement
9by maintaining supremacy in the Gateway and Mid-Con
conferences
STATUS OF DIVISION GOALS
9 2.75 overall student-athlete GPA
9 23 student-athletes earned a perfect 4.0 GPA
9 Football team received Gateway Conference
Award for most student-athletes with a 3.0 GPA or
higher
STATUS OF DIVISION GOALS
9 Athletic Graduation Rate remains among the highest in
the state and Mid-Con Conference
* 72% graduation rate
* 92% exhausted eligibility graduation rate
9 Each of WIU’s intercollegiate varsity sports
exceeded NCAA’s Academic Performance Rate
standards
* the APR tracks student-athlete retention and
eligibility semester-to-semester
* a “cut-line” score of 925 (out of 1,000) is the
statistical threshold
* WIU’s score is 952!
STATUS OF DIVISION GOALS
9 Men’s Basketball Media Guide was selected as the
Best Basketball Publication by the Mid-Con
Conference
9 Women’s Basketball won 4th Conference
Championship in a row
9 Zane Teilane drafted in 3rd round of WNBA
9 Kym McKay (Volleyball) named Mid-Con
Coach of the Year
STATUS OF DIVISION GOALS
9 Fall 2005 – Kathy J. Veroni Softball Locker
Room completed
9 Fall 2005 – construction began on Alfred D.
Boyer Baseball Stadium
9 Fall 2005 - Marion Blackinton Strength &
Conditioning Center was completed
FY06 Goals – cont’d
• Meet Admissions goals
9 achieve optimum enrollment
9 attract a well-qualified, diverse student body
STATUS OF DIVISION GOALS
9 Freshmen enrollment down from projected, but appears
on-target for next year
9 Increase in total enrollment
* Fall 2004 = 11,187
* Fall 2005 = 11,277
9 Hispanic enrollment up 3.5%
* Fall 2004 = 462
* Fall 2005 = 478
9 Over 1,900 visits to high schools and community
colleges = 10% increase
9 Community College/High School Counselor Luncheon
STATUS OF DIVISION GOALS
9 Multicultural recruitment efforts increased 1%, with
1,099 minority students touring WIU
9 Dual Admission Program expanded to include Morton
College in Cicero
9 Discover Western programs attracted almost 2,600
prospective students and visitors to the campus
9 6 Western Welcome Programs
* 3 in Chicagoland area
* 1 in Bloomington
* 1 in QC
* 1 in Collinsville
Karen Helmers – MANY THANKS!
FY06 Goals – cont’d
• Maintain high quality counseling
services during Memorial Hall
renovation
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by providing free and confidential individual
counseling services in a timely fashion for students
dealing with personal developmental problems, mental
health concerns, career/major uncertainty, and
academic difficulties
STATUS OF DIVISION GOALS
9 Fall 2005 – 604 students received counseling
services
9 Counselor of the Day (COD) – if student with crisis
calls, Counselor available immediately (most students
seen within one to four days)
9 Updated marketing materials and website
9 Participated in Summer Orientation programs
9 Programming focusing on the holistic well-being
FY06 Goals – cont’d
• Continue to explore options for a
new multicultural center while
addressing maintenance issues in
the current Casa Latina facility
9 by exploring facility expansion into vacant areas
9 by securing funding for new center
STATUS OF DIVISION GOALS
Expansion into space previously housed by
Credit Union and Post Office
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Facility space updates include:
* dance practice room
* multi-purpose room for prop set-up
(International Bazaar)
* additional storage
* removal of interior walls to create larger
activity room
* new paint, carpet, lighting & ceilings being
installed
STATUS OF DIVISION GOALS
$4M set aside from Life Safety Fee for
development of new Multicultural Center
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Planning committee met with architects
April 10th for site development
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FY06 Goals – cont’d
• Continue to support the joint effort
with Academic Affairs related to the
American Democracy Project and
established University Theme
continue to promote programming central to
these efforts
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STATUS OF DIVISION GOALS
9 RAs encouraged to present programs central to
theme “Now Is The Time…Global Challenges and
Personal Responsibility”
9 Students encouraged to participate in programs
involving the American Democracy Project and
University Theme
9 WAVE (Western’s All Volunteer Effort), housed in
OSA, is recognized campus-wide as a source for
assistance concerning civic engagement &
volunteerism
FY06 Goals – cont’d
• Seek additional financial aid funding
to attract a student body of high-achieving
and diverse students
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to increase retention and graduation rates
STATUS OF DIVISION GOALS
9 Endowment Agreement for Western’s Heritage
Program executed in Fall 05
9 Goal established to set up endowment within 5
years, supporting 8 new students annually
9 Additional funding received from TANF grant =
$40,000
FY06 Goals – cont’d
• Further develop the AFS facilities
plan, including renovation and
upgrades in Bond Revenue facilities
STATUS OF DIVISION GOALS
9 Campus Rec Center expansion project
9 Elevator modernization in Corbin Olson
9 Sprinkler installation project in Bayliss and
Henninger Halls
OTHER HIGHLIGHTS…
OSA
The Office of Student Activities sponsors
and coordinates a variety of student
programming, including efforts that benefit
racial and sexual orientation differences.
OSA – cont’d
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WAVE – (Western’s All Volunteer Effort)
9 recognized campus-wide as a source for assistance
concerning civic engagement and volunteerism
9 over 1,000 volunteer hours
9 Special Olympics, Alzheimer’s Memory Walk, Alternative
Spring Break (New Orleans), Relay For Life, local YMCA, Red
Cross, Salvation Army
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LEARNING TO LEAD
has relocated to the OSA offices (from Seal Hall)
has 17 participants (6 African American, 1 Hispanic)
internship opportunities broadened to include: D.C. Police
Dept., U.S. Parks Service, Congresswoman Melissa Bean’s
Office, and Office of the Senate Minority Leader
9 mean GPA of participants = 3.3
9 Alumni used for recruitment and training efforts
Noël Holman – MANY THANKS!
OSA – cont’d
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WESTEC
continues to provide high-quality sound and lighting
to technically complex events on the campus and
within the region
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TEAMLEAD
A student-led leadership programming board that
provides workshops and day-long conferences on
diversity, leadership, and world issues
Annual Fall Leadership Conference = over 100
participants
Annual W.I.S.D.O.M. Multicultural Leadership
Conference (Women, International students, Sexual
orientation, Disabled, Other issues, and Minorities)
= 65 participants
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OSA – cont’d
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GREEK LIFE
Implemented a Fraternity/Sorority Advisory Council
to develop a strategic plan that will focus on
improving the Greek community through FY12
9 Supported the ongoing expansion and development
of 5 fraternal organizations (2 historically African
American, 2 historically Latino/a organizations
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UUB – (University Union Board)
Coordinated various highly-attended events
(Homecoming, Family Weekend)
9 Coordinated various programs used for FYE and
general public purposes (Cinema Series featuring:
The Untold Story of Emmet Louis Till and North
Country; Coffeehouse Music Series
9 Black History Month Speaker Kevin Powell
OSA – cont’d
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Sponsored GLBT Awareness Week
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Through its Multicultural Services unit, OSA
sponsors and coordinates a variety of diversity
programming
Fall Minority Student Orientation
Weeklong campus dialogue on Multicultural Issues
Fall & Spring Students of Color Graduation
Receptions
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University Housing & Dining
• Created in-hall curriculum to teach
students study skills during 1st sixweeks and life skills during duration of
1st semester
• Space identified in the 3 FYE residence
halls for seminars, tutoring & writing
center space, and furniture was
purchased for use in those spaces
UHDS – cont’d
• Student Flex Plan sales increased by
9.5%
• A la carte sales increased by 1.6%
• Pilot program offering organic food
selections being conducted in S. Quad
Dining Center
UHDS – cont’d
• Purchased modern recycling containers
for use inside and outside residence
halls, will seek to expand
• Spent over $300,000 in lounge,
hallway, and room carpet and furniture
upgrades for the residence halls
• Completed renovation of
Lincoln/Washington Computer Lab
UHDS – cont’d
• Ongoing hall renovations
9Corbin Olson elevator modernization,
expected completion = June ’06
9Bayliss and Henninger Halls fire
sprinkler installation project, expected
completion = Summer ‘06
Casa Latina
• Tradición Hispaña Dance Troup performs
Latino-oriented dance at various events,
schools and senior centers, and offers lessons
to 20-25 members of the WIU and local
community each week
• Conversational Spanish, Tertulias, is offered
weekly at Casa, providing students, faculty,
staff, and the community an opportunity to
practice their Spanish in a comfortable and
informal setting
• Casa initiated a “Mentoring Program” for new
Latino students during Orientation
Casa Latina – cont’d
• Flores de Cultura (Flowers of Culture)
pageant - competitors wear authentic
costumes & present a cultural presentation
about their country of origin…
• this was the first year that an International
student entered!
International Friendship Club
9IFC fully integrated into Student Services,
under the direction of Alda Godines and the
Casa Latina Cultural Center
9Helping to serve campus population of
international students
9IFC membership = 55 students
New International House now
provides year-round housing
for 23 international students
(ability to house 28 total)
International Events
• The 33rd International Bazaar, held Spring
2006, was among the best, with booths from 19
different countries displaying their native
costumes and offering traditional dietary fare to
hundreds of visitors
• Casa will hold a graduation reception for
International graduating seniors and their
parents when they visit campus for the May
graduation ceremonies
• Several staff members have taken part in the
International Coffee Hours, sponsored by the
Center for International Studies
• International Neighbors Project (Int’l student
paired with other WIU students or staff for nonacademic activities, to expose student to
American culture)
GBCC
The Gwendolyn Brooks Cultural Center
provides ongoing cultural experiences,
academic enhancement opportunities, and
social programs designed to aid in the
adjustment of African American students at
WIU.
The center also serves as an important
resource in providing cultural enrichment
opportunities for WIU and the region.
Brooks Center
• Welcome Roundup – a new program to
help new and transfer African American
students get acquainted with WIU (25+
students participated in Fall)
• GBCC hosted monthly Spit It Out forums
where groups of 30-75 students met to
address topics such as racism, gender
equity, racial profiling, etc., with invited
faculty and staff serving as facilitators
Brooks Center – cont’d
• BASUAH Project (Brothers And Sisters
United Against HIV/AIDS), in conjunction
with Gov. Blagojevich’s office and the Illinois
Dept of Public Health
9 15-17 African American students signed up
as BASUAH Ambassadors (peer educators)
9 50+ students received HIV testing since
January
• Dr. Martin Luther King Jr. Day of Service =
30% increase in participation, with 100
students returning from Christmas Break to
volunteer their time for local youth
THE WC
The Women’s Center offers educational and
social programs and resource materials
dealing with a variety of women’s/feminist
issues including women’s health; women’s
history; women in leadership, politics,
business, and traditionally male-dominated
fields; women of color and international
women; and violence against women.
Women’s Center
• The WC hosts a variety of national events
9Women’s Equality Day
9Take Back the Night march and rally
9Women’s History Month
9National Girls and Women in Sports Day
9V-Day College Campaign
9Equal Pay Day
9National Take Our Daughters and Sons to
Work Day
Women’s Center – cont’d
• The WC also sponsors numerous programs
and activities related to women’s issues
9Feminist Action Alliance student organization
9OASIS, the Organization of Adult Students for
Interaction and Support
9Women’s Issues and Leadership Conference
9Women’s Roles booth at the International Bazaar
9Women of Color Seminar
9Eco-feminism program on Earth Day
9Campus Girl Scouts
9programs raising awareness about women’s health
issues such as breast cancer, depression, eating
disorders, smoking, and HIV/AIDS
Student Development &
Orientation
• Summer 2005 debuted the new 1½day mandatory Summer Orientation
& Registration (SOAR) program, with
12 attendance choices
• Orientation activities provided students
and family members opportunities to
learn about the challenges of the
college experience and how families
can support their student
SDO – cont’d
• SOAR attendance = 1,791 new
freshmen and their families
• Served as crisis intervention contact
and liaison for 1,593 students
• Emergency Consultation Team
provides crisis follow-up for students
and families
Mandatory FYE Program
z Fall
2005 debuted Western’s new
mandatory FYE program for all incoming
freshmen
z Development of this program has been a
combined effort with Academic Affairs
and Student Services
z Students will benefit from study skill,
time management, and other residence
hall special program offerings
Financial Aid
• In FY05, WIU awarded $88.2 million in
financial aid, $8.3 million more than in
FY04
• In FY05, over 70% of WIU students
received some type of financial aid,
with an average award of $7,461
Financial Aid – cont’d
• In FY06, an additional $250,000 Human
Services Grant was renewed to provide
additional institutional aid
• With more federal financial aid moving
away from grants to loans, WIU
students now graduate with an average
debt of $14,750
New Financial Aid Proposal
• In recognition of the greater need for
non-loan-based financial aid, the
Financial Aid office has proposed a new
program receive high priority for
additional funding, both through
reallocated sources and through new
capital campaign contributions
Western Heritage Program
• The Western Heritage Program
would meld well with Western’s
long-standing reputation for “wellrounded, deeply committed
graduates,” as well as continuing
Western’s commitment of
“enlarging public access to
affordable, high-quality degree
programs and fostering student
involvement in university activities”
Western Heritage cont’d
• 50 new students who are committed to work,
entrepreneurial, and volunteer or public service
activities would receive $2,000 grants each
year
• Net cost approximately $400,000 annually
• Contributions have surpassed $150,000
Student Assistance & Parent
Service Center
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The one-stop-shop for students and
families
z
Mom’s Weekend participants for this year
were 533 vs. 318 last year
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Parent and Family Association membership
this year is 281 vs. 221 last year
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Students and family members served
during Fall opening weekend = 3,500
GO WEST
• GO WEST represents one of the only
organizations in the country where the
University took the lead and created a
municipal bus system later joined by the city
• Instrumental in securing a $725,000
operating grant to the City, with five 10%
increases guaranteed over next 5 years
• Helped secure a $2M+ federal capital grant
GO WEST – cont’d
• Continued growth
91.3 million riders = FY06
9970,742 riders = FY05
9additional 10,000 service hours over last year
• New buses now use 2% biodiesel
fuel which has decreased emissions
by 90%
BEU HEALTH CENTER
• Western’s AOD Resource Center is the only
university-based Level 1 diagnostic and
treatment center in Illinois
• Fall 05 individual contacts = 604
• Spring 06 individual contacts = 489
• Assessments
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Step 1 assessments = 453
Step 2 assessments = 118
Court-ordered assessments = 29
DUI evaluations = 33
BEU HEALTH CENTER – cont’d
• New Doctor – Ed Baker
• 2nd year of self-funded Student Health
Insurance Program
* $1M in reserve
* no cost increase for students for 2 years
* faster turnaround on payments to providers
and students
• Electronic medical records system
Pat Sartore – MANY THANKS!
Campus Recreation
• The highlight of many campus tours!
• As a result of survey feedback, the
Rec Center extended its hours of
operation by opening at 5:30am,
which accounted for an average of
22 visitors each morning, between
5:30-6am
• Extended swimming pool hours
Campus Rec – cont’d
• Intramurals is on track for an all
time high participation
• A fitness incentive program, Get Fit
Stay Fit had over 400 participants
vs. 223 in Fall 04
Career Services
• Career Services provides students
with a wealth of resources to help
them obtain internships/ employment
9 766 2006 Graduates registered
9 Over 90% of reported graduates are employed or continuing
their education
9 1,585 students met with the career counselors in Fall 2005
9 68 outreach programs presented to 5,217 students in club,
classroom, and student organization forums during Fall 2005
9 Resume writing workshops and services
9 Mock interviewing opportunities
• And Career Services at WIU costs
students $0 extra unlike elsewhere
Disability Support Services
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Welcome new Director, Tara Miller!
FY06 students seeking services:
115 new students
221 returning students
= 336 students
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58 textbooks and/or documents converted to E-text, 295
books/documents converted to Braille
Offers alternative testing accommodations
3 tutors provided 337 hours of tutoring for 27 students
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Sponsors Disability Awareness Week
Advisor to P.R.I.D.E. student organization (Promoting
the Rights of Individuals with Disabilities Everywhere)
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Center concerns
– Finding signers is a problem
– High variable cost from semester to semester
Electronic Student Services
• When it comes to technology, ESS makes
it happen in Student Services
• ESS is responsible for accomplishing the
document management system that
enables not only faster and more accurate
input of student application data, but also
sharing among Admissions, the Registrar,
and UHDS
• ESS efficiently supports > 600 users,
achieving < 24 hr response time
ESS – cont’d
• Implemented new ID & dining access system
• Completely integrated and upgraded Athletics
technology
• Completely moved servers to Morgan Hall, in
cooperation with UIMS
• Continued review and maintenance of
technology plans for Division
• Implemented new Blackberry electronic
system for Division
ESS – cont’d
• Installed Storage Area Network (SAN) –
fiber optic network built between servers
and the data storage devices to
increase access speed and reliability
• Installed Digital Video Recorders
(DVRs) in various locations:
* Campus Rec
* Union
* Bookstore
Student Judicial Programs
• Maintained effective working relationship with the
Council on Admissions, Graduation and Academic
Standards (CAGAS) with respect to disciplinary cases
involving academic dishonesty
• Continued to develop and improve coordination of
disciplinary process referrals to the Alcohol & Other Drug
(AOD) Resource Center
• Monitored and evaluated student progress in completion
of mandated substance abuse, anger management and
counseling interventions
• Initiated contact with or entertained concerns of hundreds
of parents whose sons or daughters had been subject to
disciplinary action
Student Legal Services
• Sometimes students encounter
renter/landlord difficulties, small
claims disputes, and even statutory
violations
• Fortunately for nearly 600 students
each year, the Student Attorney
provides students with free
professional legal representation,
advice, and counsel to get them
back on their academic path
University Union
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The Union hosts conferences, as well as athletic, music,
art, cheer, and dance camps, showcasing Western to
thousands of visitors each year
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In FY05, over 10,130 people attended 68 camps and
conferences and 12 new student registration programs on
campus
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Approximately 123,422 students attended 2,978 student
events in the Union this semester
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Approximately 309,364 people attended events scheduled
by the following groups:
student organizations = 2,978 events
administrative/academic departments = 2,824
events; conferences and food service =104 events
off-campus groups = 499 events
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University Union – cont’d
• Opened new sandwich shop, STACKS
• Installed new digital security system
• Purchased additional staging and AV
equipment for various events
• Union Bookstore saw an increase in
income from textbook sales, and a
decrease in school supplies and computer
supplies sales
• Al Harris – MANY THANKS!
THE FUTURE…
FY 07 Goals
z Attract,
hire and train a qualified, diverse
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Assistant VP for Student Services – Student Life
Director of Admissions
Director and Assistant Director of Beu Health Center
Assistant Director for Multicultural Affairs
Student Publications Advisor
Assistant Director of Housing
Residence Hall staff
staff
FY 07 Goals (cont)…
z Meet
admissions goals
z Seek
additional funding for Financial Aid
and other student support programs
z Relocate
the Counseling Center to Olson
Hall and continue high quality services
FY 07 Goals (cont)…
z Plan
and provide support for the
development of facility enhancement
projects:
¾ Multicultural Center
¾ Stadium renovation
¾ Spencer Rec Center expansion
¾ Fire Sprinkler Project (Olson, Lincoln,
and Washington Halls)
Facility Enhancement
Projects - cont’d
¾ Elevator upgrade projects
¾ Women’s Basketball Offices
¾ complete Boyer Stadium
FY 07 Goals - cont’d
z Review,
revise, and support the Division’s
technology plan
z Continue
the integration of Athletics into
the Division of Student Services and
continue to provide a quality athletic and
university experience for our studentathletes
FY 07 Goals – cont’d
z Expand
late night programming options
and seek funding in support of
programming
z Continue
z Continue
to evaluate Orientation and FYE
to work with the City of Macomb
in further development of Go West and
other related projects
Requests for Additional Funding
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Funding for late-night, non-alcoholic
programming options = $75,000
For institutional-based financial aid = $300,000
For DSS = $20,000
For Athletics = $25-30,000
For University Union = $50,000
½ % reduction in current administrative
assessment to support unfunded equity & salary
increases
New Office Locations
z Disability
Support Services has already
been moved from Memorial Hall to its
temporary location in 117 Seal Hall
z The University Counseling Center will
move from Memorial Hall to its temporary
location on the 2nd floor of Olson Hall this
summer
z Learning To Lead has relocated to OSA
Division of Student Services
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Accomplishments
Priorities
The Future
Questions??