Compeer, Inc. 2014 Annual Survey Report New York State Page 1 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Introduction Table of Contents Compeer, Inc. 2014 Annual Survey Report New York State .................................................................. 1 Tables and Charts .................................................................................................................................. 3 About Compeer...................................................................................................................................... 5 The Compeer Model.......................................................................................................................... 5 Compeer’s Mission ........................................................................................................................... 5 Survey Objectives .................................................................................................................................. 7 Research Methodology ...................................................................................................................... 7 Reporting Notes – Eligibility ............................................................................................................ 8 Overall Response Rate for NYS........................................................................................................ 8 Survey Part I – Service Statistics ........................................................................................................... 9 Overview ........................................................................................................................................... 9 Findings ............................................................................................................................................. 9 Clients Served ................................................................................................................................. 11 Volunteer Time ............................................................................................................................... 12 Survey Part II – Adults ........................................................................................................................ 13 Overview ......................................................................................................................................... 13 Analysis ........................................................................................................................................... 13 Adult Findings ................................................................................................................................. 13 Adult Client Findings ...................................................................................................................... 13 Adult Client Attributes .................................................................................................................... 14 Volunteer Findings .......................................................................................................................... 18 Mental Health Professional Findings .............................................................................................. 22 Adult Survey Findings – All Constituencies ................................................................................... 25 Survey Part III – Youth ....................................................................................................................... 26 Overview ......................................................................................................................................... 26 Youth Findings ................................................................................................................................ 26 Youth Client Findings ..................................................................................................................... 26 Youth Parent / Guardian Survey Findings ...................................................................................... 30 Youth Volunteer Mentor Survey Findings ...................................................................................... 33 Youth Mental Health Professional Survey Findings ....................................................................... 36 NYS Youth Survey Findings – All Constituencies ......................................................................... 39 Appendix A: NYS Adult Comments ................................................................................................... 41 Adult Clients: .................................................................................................................................. 41 NYS Adult Volunteers: ................................................................................................................... 52 Adult Mental Health Professional: .................................................................................................. 64 Appendix B: NYS Youth Program Comments .................................................................................... 65 Youth Clients: ................................................................................................................................. 65 Youth Parent/Guardian:................................................................................................................... 65 Youth Mentor/Volunteer: ................................................................................................................ 66 Youth Referring Mental Health Professional: ................................................................................. 67 2015 Compeer, Inc. Board of Directors ......................................................................................... 68 Page 2 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Introduction Tables and Charts Table 1: Overall Response Rate ............................................................................................................. 8 Table 2: Services Offered ........................................................................................................................ 9 Chart 1: Diagnosis Populations Served.............................................................................................. 10 Chart 2: Ethnic Populations Served .................................................................................................... 10 Table 3: Service Statistics...................................................................................................................... 11 Table 4: Volunteer Time ....................................................................................................................... 12 Table 5: Age breakout of Clients ......................................................................................................... 13 Table 6: Program breakout of Clients................................................................................................. 13 Table 7: Survey Part II Attributes – Client Responses ..................................................................... 14 Table 8: Survey Part II Attributes – Client Responses ..................................................................... 15 Chart 1: Survey Part II– Client Responses: Impact of Compeer ..................................................... 15 Chart 2: Adult Client Outcomes ......................................................................................................... 16 Chart 3: Client Overall Experience with Compeer ........................................................................... 16 Chart 4: Client Rating of Compeer Staff Contact.............................................................................. 17 Table 9: Age breakout of Volunteers .................................................................................................. 18 Table 10: Program breakout of Volunteers ........................................................................................ 18 Table 11: Survey Part II Attributes – Volunteer Responses ............................................................ 18 Table 12: Survey Part II Attributes – Volunteer Responses ............................................................ 19 Chart 5: Volunteer Responses – Quality of Life ................................................................................ 19 Chart 6: Overall Experience – Volunteer Responses ........................................................................ 20 Chart 7: Compeer Staff Experience – Volunteer Responses............................................................ 21 Table 13: Program breakout of Surveyed Mental Health Professional (MHP) Clients ............... 22 Table 14: Survey Part II Attributes – Mental Health Professional Responses .............................. 22 Table 15: Survey Part II Attributes – Mental Health Professional Responses .............................. 23 Chart 8: Quality of Life -- Mental Health Professionals Responses ............................................... 23 Chart 9: Rating of Compeer Staff – Mental Health Professional’s Rating of Compeer Staff ...... 24 Chart 10: Overall Experience – Adult Program ................................................................................ 25 Chart 11: Adult Outcomes by Constituency Averages .................................................................... 25 Table 16: Survey Part III Attributes – Youth Client Responses ...................................................... 26 Tables 17, 18 & 19: Survey Part III Attributes – Youth Client Responses ..................................... 27 Table20: Survey Part III Attributes – Youth Client Responses ....................................................... 28 Chart 12: Youth Outcomes ................................................................................................................... 28 Chart 13 & 14: Overall Experience – Client Responses, Youth Program ...................................... 29 Tables 21, 22 & 23: Survey Part III Attributes – Parent / Guardian Responses Youth Program 30 Table 24 and 25: Survey Part III Attributes – Parent / Guardian Responses Youth Program .... 31 Chart 15: Overall Experience – Parent / Guardian Responses ........................................................ 31 Chart 16: Overall Experience – Parent / Guardian Responses ........................................................ 32 Tables 26, 27 & 28: Survey Part III Attributes – Youth Volunteer Mentor Responses ................ 33 Tables 29 and 30: Survey Part III Attributes – Youth Volunteer Mentor Responses ................... 34 Chart 17: Outcomes – Youth Volunteer Mentor Responses............................................................ 34 Chart 18: Overall Experience – Youth Volunteer Mentor Responses ............................................ 35 Page 3 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Introduction Tables 31, 32 & 33: Survey Part III Attributes – Mental Health Professional Responses ............ 36 Tables 34 & 35: Survey Part III Attributes – Mental Health Professional Responses .................. 37 Chart 19: Outcomes – Mental Health Professional Responses ....................................................... 38 Chart 20: Overall Experience – Mental Health Professionals Responses ...................................... 38 Chart 21: Overall Experience: Youth Constituencies ....................................................................... 39 Chart 22: Youth Outcomes – All Constituencies .............................................................................. 40 Page 4 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Introduction About Compeer Compeer Inc. is an international 501(c)3 nonprofit organization founded in 1973 in Rochester, New York. In 2014, Compeer had more than fifty affiliate locations based in communities throughout the United States, Australia, and Canada; twenty (20) affiliate programs are located in New York State. Every Compeer affiliate serves adults with mental illness through its core service: one-to-one supportive friendship. Through this matched relationship, based on gender, age, and interests, Compeer Friends commit to meet once / week for one hour for one year. Meetings occur in safe settings using natural supports (i.e., enjoying a walk together, meeting for coffee, playing checkers or tennis, exploring a library). Based on the time-honored tradition that the support of friends is healing, Compeer affiliates “make friends and change lives.” The Compeer Model The Compeer Model was developed using the three elements of support – relatedness, autonomy, competence. Research done by Richard M. Ryan, et al, a professor in the Department of Clinical and Social Sciences in Psychology at the University of Rochester, shows that where these elements are present in relationships, people feel more secure, emotionally open, and enjoy greater well-being and mental health. Named a “best-practices model for recovery” by the American Psychological Association, the Compeer Model is creative, flexible and adaptable to demographic populations, such as youth, veterans, and older adults. Currently, fourteen (14) Compeer affiliates offer youth services. In late 2010, CompeerCORPS, a veteran-to-veteran mentoring program began serving United States military veterans in New York State. Compeer affiliate program outcomes include social connectivity, community inclusion, preparation for work or school, decreased use of or non-utilization of hospitalization or crisis services, increased independence. For youth the outcomes monitored are increased self-esteem, resistance to peer pressure, resistance to drugs/alcohol, improved conflict management, and an increased awareness of actions. The Compeer Model is included in the Substance Abuse and Mental Health Service Administration National Registry of Evidence-based Programs and Practices. Compeer’s Mission Compeer develops, delivers and supports model programs that inspire and engage communities through the power of volunteer friends and mentors in our Compeer affiliate programs to improve the quality of life for adults, children who strive for good mental health, and their families. Compeer provides supportive leadership to its community-based Compeer Programs throughout the United States, Australia, and Canada. The objectives of Compeer are to support our affiliate programs through program expertise, branding, and marketing communication and to grow our current base of programs, by providing cost-effective solutions to communities. Compeer serves and supports our affiliate programs with program start-up training and best practice management, timely news and information; research, data and statistics, volunteer recruitment strategies, conferences, and web-conference educational series. Page 5 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Introduction Through our time-tested model and evidence-based practices of supportive friendship and mentoring, Compeer creates programs to meet the diverse needs of communities that want to improve and positively impact the lives of individuals living with mental health challenges, and their families. Compeer's community-based programs serve adults, veterans and their families, youth with emotional challenges including transition age youth and at-risk youth, and the elderly with volunteer mentor and supportive friendship programs. Our programs are measured annually and our outcomes are consistently proven effective year after year through positive survey results on individuals' improved self esteem; reintegration into family, home, faith and community; increased likelihood of employment; and overall quality of life. Page 6 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Introduction Survey Objectives On an annual basis, Compeer Inc. administers a series of surveys via its affiliate programs. Completion of the annual survey process is a requisite component of compliance with Compeer Best Practices, included in the Licensing Agreement that is signed at program startup and renewed annually. The primary objectives of these surveys are to: Gain an understanding of the demographic and programmatic composition of its affiliate programs, Gauge the satisfaction of Compeer’s constituents (clients, volunteers, mental health professionals and, in addition for youth, parents/guardians) with the Compeer Program, and Gauge the satisfaction of Compeer affiliates with the services provided by Compeer Inc. Through each of these surveys, Compeer also seeks to identify key strengths and improvement opportunities for strategic focus in coming years. Research Methodology Compeer developed a series of surveys to address the objectives outlined above. The surveys and their corresponding components are described briefly below: Survey Completed By Key Elements Component Part I Affiliate program director Program funding Program staffing Populations served Programs offered Service statistics Part II Adult program client Adult program volunteer Adult program mental health professional Impact of Compeer Program on various attributes Impact of Compeer Program on employment, housing and crisis service use Overall satisfaction with Compeer services Part III Youth program client Youth program volunteer Youth program parent / guardian Youth program mental health professional Impact of Compeer Program on various attributes Impact of Compeer Program on self-esteem, resistance to peer pressure, resistance to drugs/alcohol, improved conflict management, and an increased awareness of actions Part IV Affiliate program staff Overall satisfaction with Compeer services (e.g. programmatic assistance, website, etc.) Conference attendance Suggestions for improvement In November, 2014 Compeer distributed an electronic version of Part II (Adult), of the survey to all Compeer affiliates. Part III (Youth), was distributed to all affiliates that operate youth programs in December, 2014. Included in this correspondence was a memorandum explaining the survey process, sample cover letters for affiliate use, and links to SurveyMonkey, an online data collection and organizing site, for online data entry at the affiliate program level. In compliance with Compeer Best Practices, Compeer Inc. requested all eligible affiliates administer the surveys to clients, volunteers, and referring mental health professionals. Affiliates were asked to administer the surveys as soon as possible, given the understanding that survey results would be due to Compeer Inc. on April 1, 2015. Page 7 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Introduction Reporting Notes – Eligibility At the time of initial survey distribution to affiliate programs in November, 2014 and January, 2015 survey materials were sent to all eligible affiliates. Eligibility required that an affiliate program had at least a one-to-one match that had been active for a minimum of six months. Response rates detailed in this report are based upon the number of eligible affiliate programs in 2014. Eligible affiliate programs for the purpose of this survey report are twenty (20) programs in New York State (NYS). Overall Response Rate for NYS Overall Response: Rate details the number of affiliate programs responding, by survey part, across all eligible affiliate programs. Table 1: Overall Response Rate Part I Part II Part III Part IV # Programs Responding 12 14 6 11 Eligible Programs* 20 20 12 20 % of Programs Responding 60% 70% 50% 55% * Eligible programs refers to Compeer affiliate programs with a one-to-one matches in both Adult and Youth programs which had been active for at least six months at the time of reporting. . Page 8 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part I - Statistics Survey Part I – Service Statistics Overview Part I of the Compeer Annual Survey focuses on the Compeer affiliate program and its characteristics. Each program director or lead coordinator is asked to complete Part I of the survey. Program characteristics requested in Part I of the survey include staffing, budget, services offered, populations served, as well as other basic information. Part I of the survey also requests each program’s service statistics, which includes an overview of the number of clients served for each service type. Findings Services Offered: Details the types of services offered at the Compeer NYS programs based upon responses to Part I. Table 2: Services Offered # NYS Affiliates Program Offering Participating 14 Adult 1:1 6 Youth 1:1 Compeer Calling 5 2 Lunch Buddies Senior Program 3 CompeerCorps (Vet to Vet) 3 4 E-Buddies Friends for a Day 2 3 Pen Pals - Adult 2 Pen Pals - Youth Skillbuilders - Adult (Group and/or 2 1:1) Skillbuilders - Youth (Group and/or 2 1:1) Wait list offered services monthly 5 2* Other Volunteer & Client Though not explicitly detailed in the table above, affiliates also provided services to further engage clients; for example, inclusion in monthly program activities such as Annual Picnic, holiday parties (youth and adults), Older Adult Ethnic Lunches in the community, Reading Club, Writer's Circle, Mental Health First aid Training on Adults, Veterans, and Youth, jewelry-making, game night, movie afternoon, breakfast club, Bingo, Halloween party, potluck dinners, pre-Thanksgiving potluck dinner, ice skating, Mother's Day card-making, Valentine's Day card and cookie making, Art Gallery tour, Road 2 Recovery Race, Masquerade Gala Fundraiser, and painting and drawing classes. Family Support is a key offering across NYS affiliates to provide information, resources and support to client families, per client-directed preference. *Other Volunteer & Client offerings = Supportive Partners and Office Assistants. Page 9 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part I - Statistics Populations Served: Details data reported on Part I for Compeer clientele populations served in regard to diagnosis and ethnicity. Not all affiliates track this data. Chart 1: Diagnosis Populations Served Additional demographic information: Programs reported that 270 of their clients have substance abuse issues (based on 25% of affiliates who track this information). Additionally, programs reported 81 volunteers that are/were consumers of mental health services (based on 30% of affiliates that track this information). Chart 2: Ethnic Populations Served Page 10 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part I - Statistics Clients Served Clients Served -- Totals: In 2014, a total of 2603 clients were served by 1410 volunteers in NYS matched relationships. Despite the number of clients served and the growth in Compeer’s client and volunteer bases, there remain people awaiting Compeer services. In 2014, program reported a total of 562 adults awaiting a match, and 286 youth awaiting a match. Newly-referred individuals and those not yet matched are immediately provided opportunities for social connectivity and community inclusion through invitations to monthly/annual activities, such as life-skills development, wellness initiatives, civic programs and other events/celebrations. Table 3: Service Statistics Service Statistics: details the number of matches in NYS by volunteer and by client at the beginning of 2014, the number added throughout the year, and the total number served in 2014. NEW Total ACTIVE Matches Number Compeer Program matches on between Served in 1/1/14 1/1/14 and 2014 12/31/14 Adult 1:1 VOLUNTEERS 458 78 536 Adult 1:1 CLIENTS 452 74 526 Youth 1:1 VOLUNTEERS 265 69 334 Youth 1:1 CLIENTS 266 69 335 Compeer Calling VOLUNTEERS 73 6 79 Compeer Calling CLIENTS 86 9 95 Lunch Buddies Youth VOLUNTEERS 31 15 46 Lunch Buddies Youth CLIENTS 31 15 46 Senior Program VOLUNTEERS 85 37 122 Senior Program CLIENTS 95 37 132 CompeerCORPS VOLUNTEERS (Veteran program) 51 57 108 CompeerCORPS CLIENTS (Veteran Program) 39 57 96 E-Buddies VOLUNTEERS 27 3 30 E-Buddies CLIENTS 35 3 38 Friends for a Day VOLUNTEERS 65 50 115 Friends for a Day CLIENTS 183 204 387 ADULT Pen Pals Program VOLUNTEERS 5 0 5 ADULT Pen Pals Program CLIENTS 8 1 9 YOUTH Pen Pals Program VOLUNTEERS 2 0 2 YOUTH Pen Pals Program CLIENTS 2 0 2 Skillbuilders VOLUNTEERS (Group and/or 1:1 sessions) 16 5 21 Skillbuilders CLIENTS (Group and/or 1:1 sessions) 42 18 60 Wait List VOLUNTEERS (monthly services provided) 5 0 5 Wait List CLIENTS (monthly services provided) 447 403 850 Other Services VOLUNTEERS 7 0 7 Other services CLIENTS 20 7 27 Page 11 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part I - Statistics Volunteer Time The total number of volunteer hours expended to serve the clientele described above in 2014 was 45,459.25. Programs reported a total average of 3,788 volunteer hours per month, with January being the strongest month for number of volunteer hours. Table 4: Volunteer Time 2014 Hours JAN. FEB. 4,055.25 3,868.50 MAR. 3,928.25 APR. 3,752.50 MAY 3,679.25 JUNE 3,819.75 JULY 3,852.00 AUG. 3,696.50 SEP. 3,680.25 OCT. 3,671.50 NOV. 3,647.25 DEC. 3,808.25 Total 45,459.25 Page 12 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part II - Adult Program Findings Survey Part II – Adults Overview Part II of the Compeer Annual Survey focuses on the impact the Compeer Program has on adult clients based on input from the client, the volunteer, and the referring mental health professional (MHP). As such, Part II of the survey is distributed to these three constituency groups. The impact of the Compeer Friendship is explored primarily through thirteen (13) attributes. Survey respondents are asked to rate their level of agreement with the 13 attributes on a five point scale, ranging from Strongly Disagree to Strongly Agree. Respondents were also given the option to note that a particular attribute was Not a Goal / Focus Area. Respondents were also asked a number of Yes / No questions regarding additional impacts the friendship has had on their life, as well as open-ended questions regarding satisfaction with the program / services. Analysis A total of fourteen (14) programs submitted their results to Part II of the survey. This represents 70% of the twenty (20) eligible programs at the time of this report. Adult Findings The first set of questions in Part II of the survey asks the respondent to identify their level of agreement with a series of attributes’ impact on the client. The results of this component of the survey are given from the perspective of the client, the volunteer, and the referring mental health professional. Adult Client Findings The following tables detail the impact of the Compeer Program from the client’s perspective. Table 5: Age breakout of Clients Response Response Client Age Breakout Percent Count 6.4% 12 18-25 7.4% 14 26-34 19.1% 36 35-49 25.5% 48 50-59 41.5% 78 60 - older Table 6: Program breakout of Clients Response Response Client Program Breakout Percent Count 80.2% 150 Adult 1:1 1.1% 2 CompeerCORPS (Vet-2-Vet) Compeer Seniors 18.7% 35 Clients reported that they spent an average of 8.22 hours a month with their Compeer Friend. Page 13 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part II - Adult Program Findings Adult Client Attributes The following tables detail the impact of the Compeer Program from the client’s perspective. Table 7: Survey Part II Attributes – Client Responses From the Client's perspective, as a result of the Compeer Friendship: a. I have someone to confide in which helps me feel good about myself b. I have someone who provides advice, guidance and helps me solve problems c. I feel a sense of belonging to others and feel connected to other people d. I feel I have an increase in social connections e. I participate in more leisure activities in the community f. I am more interested in working in the community or have started to work g. My housing situation has improved or, if I was previously satisfied with my housing, it has remained stable h. My use of hospitalization or crisis services has been reduced or I have not needed such services i. I usually get the social and emotional support I need j. I have more confidence managing my health concerns (physical and mental) 133 66.2% 115 57.8% 104 52.3% 100 50.0% 74 37.2% 45 22.8% 83 60 29.9% 71 35.7% 79 39.7% 77 38.5% 78 39.2% 35 17.8% 71 Neither Agree or Disagree 6 3.0% 7 3.5% 12 6.0% 15 7.5% 27 13.6% 34 17.3% 22 41.9% 35.9% 11.1% 4.0% 0.0% 7.1% 85 43.1% 100 50.0% 80 44.9% 61 31.0% 80 40.0% 70 39.3% 22 11.2% 15 7.5% 16 9.0% 11 5.6% 3 1.5% 2 1.1% 2 1.0% 1 0.5% 0 0.0% 16 8.1% 1 0.5% 10 5.6% Strongly Agree Agree Disagree Strongly Disagree 1 0.5% 3 1.5% 3 1.5% 5 2.5% 9 4.5% 17 8.6% 8 0 0.0% 0 0.0% 0 0.0% 0 0.0% 1 0.5% 3 1.5% 0 Not a Focus Area 1 0.5% 3 1.5% 1 0.5% 3 1.5% 10 5.0% 63 32.0% 14 Page 14 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 201 199 199 200 199 197 198 197 200 178 Compeer NYS 2014 Survey Report Part II - Adult Program Findings Table 8: Survey Part II Attributes – Client Responses Neither Strongly Strongly Since being matched the Client has Agree Agree or Disagree Agree Disagree become more interested in: Disagree 26 30 36 16 3 a. Attending school or educational 13.4% 15.5% 18.6% 8.2% 1.5% classes 33 55 42 8 4 17.0% 28.4% 21.6% 4.1% 2.1% b. Joining a faith/religious group 47 44 46 8 3 23.9% 22.3% 23.4% 4.1% 1.5% c. Volunteering in the community 40 55 34 12 3 20.3% 27.9% 17.3% 6.1% 1.5% d. Joining a club 48 53 34 7 4 e. Being more involved in music or 24.6% 27.2% 17.4% 3.6% 2.1% art activities 77 56 26 4 2 f. Participating in more activities, 44.3% 32.2% 14.9% 2.3% 1.1% overall 61 53 23 6 1 g. Getting more physical activity into 34.9% 30.3% 13.1% 3.4% 0.6% my daily life Chart 1: Survey Part II– Client Responses: Impact of Compeer Page 15 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Not a Focus Area 83 42.8% 52 26.8% 49 24.9% 53 26.9% 49 25.1% 9 5.2% 31 17.7% Response Count 194 194 197 197 195 174 175 Compeer NYS 2014 Survey Report Part II - Adult Program Findings Chart 2: Adult Client Outcomes The following graph details the percentage of adult clients who responded with “Strongly Agree” or “Agree” (top 2 boxes) to questions related to specific outcomes of their Compeer one-to-one supportive friendship. The client portion of the Part II of the survey was rounded out with a series of Yes / No questions regarding the client’s overall experience with the Compeer Program. Chart 4: Overall Experience – client responses details the adult client responses to these questions. Chart 3: Client Overall Experience with Compeer Page 16 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part II - Adult Program Findings Chart 4: Client Rating of Compeer Staff Contact 84.7% of the adult clients indicated that they have had contact with Compeer staff Page 17 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part II - Adult Program Findings Volunteer Findings Table 9: Age breakout of Volunteers Volunteer Age Breakout 18-25 26-34 35-49 50-59 60 - older Response Percent Response Count 5.3% 8.9% 14.7% 25.3% 45.8% 10 17 28 48 87 Table 10: Program breakout of Volunteers Response Response Volunteer Program Breakout Percent Count 70.2% 134 Adult 1:1 5.8% 11 CompeerCORPS (Vet-2-Vet) Compeer Seniors 24.1% 46 Volunteers indicated they spent an average 7.71 hours of a month with their Compeer Friend. Table 11: Survey Part II Attributes – Volunteer Responses The following tables detail the impact of the Compeer Program from the volunteer’s perspective. Neither From the Client's perspective, as a Strongly Strongly Not a Focus Agree Agree or Disagree result of the Compeer Friendship: Agree Disagree Area Disagree 105 68 9 0 1 3 a. They have someone to confide in which 56.5% 36.6% 4.8% 0.0% 0.5% 1.6% helps them feel good about themselves b. They have someone who provides 80 66 27 5 0 8 advice, guidance and helps them solve 43.0% 35.5% 14.5% 2.7% 0.0% 4.3% problems 71 82 26 3 1 3 c. They feel a sense of belonging to others 38.2% 44.1% 14.0% 1.6% 0.5% 1.6% and feel connected to other people 63 75 37 9 1 1 d. They feel They have an increase in 33.9% 40.3% 19.9% 4.8% 0.5% 0.5% social connections 54 57 47 9 3 15 e. They participate in more leisure activities in the community 29.2% 30.8% 25.4% 4.9% 1.6% 8.1% 37 24 47 24 5 47 f. They are more interested in working in 20.1% 13.0% 25.5% 13.0% 2.7% 25.5% the community or have started to work g. Improved housing situation or, if were 63 59 35 7 3 19 previously satisfied with the housing, it 33.9% 31.7% 18.8% 3.8% 1.6% 10.2% has remained stable 49 58 41 5 3 29 h. Use of hospitalization or crisis services 26.5% 31.4% 22.2% 2.7% 1.6% 15.7% has been reduced or not needed 57 98 21 5 2 1 I. Usually get the social and emotional 31.0% 53.3% 11.4% 2.7% 1.1% 0.5% support they need 46 86 41 5 1 5 j. Have more confidence managing my 25.0% 46.7% 22.3% 2.7% 0.5% 2.7% health concerns (physical and mental) Page 18 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 186 186 186 186 185 184 186 185 184 184 Compeer NYS 2014 Survey Report Part II - Adult Program Findings Table 12: Survey Part II Attributes – Volunteer Responses According to the Volunteer, their Neither Strongly Strongly Compeer Friend has become more Agree Agree or Disagree Agree Disagree interested in: Disagree 22 28 47 22 2 a. Attending school or educational class 12.0% 15.2% 25.5% 12.0% 1.1% 24 48 48 16 1 b. Joining a faith/religious group 13.0% 25.9% 25.9% 8.6% 0.5% 20 39 46 23 3 c. Volunteering in the community 10.8% 21.0% 24.7% 12.4% 1.6% 18 38 55 19 3 d. Joining a club 9.9% 21.0% 30.4% 10.5% 1.7% 22 43 64 15 4 e. Being more involved in music or art activities 11.9% 23.2% 34.6% 8.1% 2.2% 46 81 36 9 3 f. Participating in more activities, overall 24.7% 43.5% 19.4% 4.8% 1.6% 31 49 55 14 5 g. Getting more physical activity into their life 16.8% 26.5% 29.7% 7.6% 2.7% Not a Focus Area 63 34.2% 48 25.9% 55 29.6% 48 26.5% 37 20.0% 11 5.9% 31 16.8% Response Count Chart 5: Volunteer Responses – Quality of Life 185 NYS volunteers responded to the question: Being a Compeer volunteer has had a positive impact on MY quality of life. Page 19 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org 184 185 186 181 185 186 185 Compeer NYS 2014 Survey Report Part II - Adult Program Findings The volunteer portion of the Part II of the survey was rounded out with a series of Yes / No questions regarding the volunteer’s overall experience with the Compeer Program. The following charts detail the volunteer responses to these questions. Chart 6: Overall Experience – Volunteer Responses Page 20 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part II - Adult Program Findings Chart 7: Compeer Staff Experience – Volunteer Responses 92.9% of NYS volunteer respondents indicated that they have had contact with Compeer Staff. 182 volunteers rated their contact experience. Page 21 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part II - Adult Program Findings Mental Health Professional Findings Table 13: Program breakout of Surveyed Mental Health Professional (MHP) Clients Response Response Program Breakout Percent Count 75.9% 44 Adult 1:1 CompeerCORPS (Vet-to-Vet) 5.2% 3 19.0% 11 Compeer Seniors NYS mental health professionals indicated that their clients spent an average 7.48 hours of a month with their Compeer Friend. Table 14: Survey Part II Attributes – Mental Health Professional Responses This table details the impact of the Compeer Program on the client from the perspective of the mental health professional. From the Mental Health Professional's perspective, as a result of the Compeer Friendship, their Client: a. Feels they have someone to confide in which helps them feel good about himself/herself b. Has someone who provides advice, guidance and helps him/her solve problems c. Feels a sense of belonging to others and connected to other people d. Has an increase in social connections e. Participates in more leisure activities in the community f. Is more interested in working in the community or has started to work g. Housing situation has improved or, if previously satisfied with housing, it has remained stable h. Use of hospitalization or crisis services has been reduced or not needed i. Usually gets the social and emotional support they need j. Has more confidence managing their health conditions (physical and mental) Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree Not a Focus Area 29 54.7% 27 50.9% 32 60.4% 29 54.7% 31 59.6% 14 26.4% 22 21 39.6% 18 34.0% 15 28.3% 17 32.1% 12 23.1% 7 13.2% 14 2 3.8% 6 11.3% 5 9.4% 6 11.3% 9 17.3% 10 18.9% 9 1 1.9% 1 1.9% 0 0.0% 1 1.9% 0 0.0% 5 9.4% 1 0 0.0% 0 0.0% 1 1.9% 0 0.0% 0 0.0% 0 0.0% 0 0 0.0% 1 1.9% 0 0.0% 0 0.0% 0 0.0% 17 32.1% 7 41.5% 26.4% 17.0% 1.9% 0.0% 13.2% 23 43.4% 22 42.3% 21 39.6% 8 15.1% 22 42.3% 16 30.2% 9 17.0% 5 9.6% 10 18.9% 1 1.9% 2 3.8% 2 3.8% 0 0.0% 0 0.0% 0 0.0% 12 22.6% 1 1.9% 4 7.5% Page 22 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 53 53 53 53 52 53 53 53 52 53 Compeer NYS 2014 Survey Report Part II - Adult Program Findings Table 15: Survey Part II Attributes – Mental Health Professional Responses Mental Health Professional's opinion that Neither Strongly Strongly their Client has become more interested Agree Agree or Disagree Agree Disagree in: Disagree 6 6 9 3 0 a. Attending school or educational class 10.9% 10.9% 16.4% 5.5% 0.0% 8 7 12 3 0 b. Joining a faith/religious group 14.5% 12.7% 21.8% 5.5% 0.0% 9 9 12 3 1 c. Volunteering in the community 16.4% 16.4% 21.8% 5.5% 1.8% 11 8 18 1 1 d. Joining a club 20.0% 14.5% 32.7% 1.8% 1.8% 14 8 14 2 1 e. Being more involved in music or art activities 25.9% 14.8% 25.9% 3.7% 1.9% 21 28 5 0 0 f. Participating in more activities, overall 37.5% 50.0% 8.9% 0.0% 0.0% 13 11 11 8 0 g. Getting more physical activity into their daily life 25.0% 21.2% 21.2% 15.4% 0.0% Chart 8: Quality of Life -- Mental Health Professionals Responses Page 23 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Not a Focus Area 31 56.4% 25 45.5% 21 38.2% 16 29.1% 15 27.8% 2 3.6% 9 17.3% Response Count 55 55 55 55 54 56 52 Compeer NYS 2014 Survey Report Part II - Adult Program Findings The mental health professional portion of the Part II of the survey was rounded out with a series of Yes / No questions regarding the mental health professional’s overall experience with the Compeer Program. 100% of mental health professionals Would Recommend the Compeer Program to others Chart 9: Overall Experience – Mental Health Professional (MHP) Responses 70.4% of NYS mental health professionals have had contact with Compeer Staff Chart 9: Rating of Compeer Staff – Mental Health Professional’s Rating of Compeer Staff Page 24 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part II - Adult Program Findings Adult Survey Findings – All Constituencies Chart 10: Overall Experience – Adult Program This chart reflects the results of the Overall Experience sections for the three adult constituencies—client, volunteer, and mental health professional—and references the percentage of these groups who answered in the affirmative for the four questions common to each section. Chart 11: Adult Outcomes by Constituency Averages This chart details the average of all three adult constituency groups —client, volunteer, and mental health professional— who responded with “Strongly Agree” or “Agree” to questions related to specific outcomes of the Compeer Friendship. Page 25 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part III - Youth Program Findings Survey Part III – Youth Overview Part III of the Compeer Annual Survey focuses on the impact the Compeer Program has on youth clients, based on input from the client, the client’s parent / guardian, the volunteer, and the referring mental health professional. As such, Part III of the survey is distributed to these four constituency groups. The impact of the Compeer youth mentoring relationship is explored primarily through seventeen (17) attributes. Survey respondents are asked to rate their level of agreement with the 17 attributes on a five point scale, ranging from Strongly Disagree to Strongly Agree. Respondents were also given the option to note that a particular attribute was Not a Goal / Focus Area. Respondents were also asked a number of Yes / No questions regarding additional impacts the mentorship has had on their life, as well as open-ended questions regarding satisfaction with the program / services. Youth Findings The first set of questions in Part III of the survey asks the respondent to identify their level of agreement with a series of attributes’ impact on the client. The results of this component of the survey are given from the perspective of the client, the parent/guardian, the volunteer and the referring mental health professional. Youth Client Findings Youths spent an average of 5.2 hours a month with their Compeer Mentor in 2014 in NYS. Table 16: Survey Part III Attributes – Youth Client Responses These tables detail the impact of the Compeer Program on the client from the perspective of the client. Since being matched with their Compeer Mentor Really Doesn't Doesn't Does Not Agree the Youth reports: Agree Know Agree Apply 36 16 1 0 1 a. I have someone to talk to and who helps me feel good about myself 66.7% 29.6% 1.9% 0.0% 1.9% 33 18 3 0 0 b. I have someone who gives advice and helps me learn how to get along better with other people 61.1% 33.3% 5.6% 0.0% 0.0% 38 14 2 0 0 c. I have someone who gives advice and helps me feel good about myself 70.4% 25.9% 3.7% 0.0% 0.0% 37 15 2 0 0 d. My Compeer Mentor knows that I want to do many things in life and will help me to do them 68.5% 27.8% 3.7% 0.0% 0.0% 38 5 0 0 0 e. My Compeer Mentor relationship has been good 88.4% 11.6% 0.0% 0.0% 0.0% Page 26 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 54 54 54 54 43 Compeer NYS 2014 Survey Report Part III - Youth Program Findings Tables 17, 18 & 19: Survey Part III Attributes – Youth Client Responses Since being matched with their Compeer Really Doesn't Doesn't Agree Mentor, the Youth is trying to: Agree Know Agree 30 5 1 1 a. Stay away from alcohol and drugs 55.6% 9.3% 1.9% 1.9% 35 12 2 3 b. Not give in to negative peer pressure 64.8% 22.2% 3.7% 5.6% 30 17 2 2 c. Settle conflict calmly and controlling anger 55.6% 31.5% 3.7% 3.7% 38 11 2 1 d. Think more about how what I do affects others 70.4% 20.4% 3.7% 1.9% Since being matched with their Compeer Mentor, the Youth: a. Takes time to make good decisions b. Tries to have good social skills c. Shows self-control d. Recognize how someone else is feeling e. Talks to people Never Rarely Sometimes A Lot 0 0.0% 0 0.0% 0 0.0% 1 2.3% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 11 25.6% 15 34.9% 17 39.5% 5 11.6% 15 34.9% 32 74.4% 28 65.1% 26 60.5% 37 86.0% 28 65.1% Does Not Apply 17 31.5% 2 3.7% 3 5.6% 2 3.7% Since being matched with their Compeer Mentor, Youth do more things in: Really Agree Agree Doesn't Know Doesn't Agree Does Not Apply a. Community service (volunteering, church, etc.) 14 26.4% 28 52.8% 21 39.6% 17 32.1% 14 26.4% 16 30.2% 4 7.5% 2 3.8% 0 0.0% 3 5.7% 2 3.8% 3 5.7% 15 28.3% 7 13.2% 13 24.5% b. Creative activities (music lessons, art, etc.) c. Participating in youth programs (sports, clubs, etc.) Page 27 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 54 54 54 54 Response Count 43 43 43 43 43 Response Count 53 53 53 Compeer NYS 2014 Survey Report Part III - Youth Program Findings Table20: Survey Part III Attributes – Youth Client Responses Since being matched with their Really Doesn't Doesn't Does Not Agree Compeer Mentor, the Youth: Agree Know Agree Apply 33 16 0 1 4 a. Does homework more often: 61.1% 29.6% 0.0% 1.9% 7.4% 34 15 1 0 4 b. Goes to school more: 63.0% 27.8% 1.9% 0.0% 7.4% 27 15 0 0 1 c. Gets better grades: 62.8% 34.9% 0.0% 0.0% 2.3% 31 8 3 0 1 d. Passes this grade level: 72.1% 18.6% 7.0% 0.0% 2.3% 31 8 1 0 3 e. Finishes high school: 72.1% 18.6% 2.3% 0.0% 7.0% Response Count 54 54 43 43 43 Chart 12: Youth Outcomes This graph details the percentage of youth clients who responded with the combined “Strongly Agree” or “Agree” to questions related to specific outcomes of the Compeer mentoring relationship. Page 28 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part III - Youth Program Findings Chart 13 & 14: Overall Experience – Client Responses, Youth Program The client portion of Part III of the survey was rounded out with a series of Yes / No questions regarding the youth’s overall experience with the Compeer Program. 77.6% of the youth who interact with Compeer Staff have indicated they like the interaction. Page 29 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part III - Youth Program Findings Youth Parent / Guardian Survey Findings o Parents/Guardians indicate their youth spent an average of 8.4 hours a month with their Compeer Mentor in 2014. Tables 21, 22 & 23: Survey Part III Attributes – Parent / Guardian Responses Youth Program These tables detail the impact of the Compeer Program on the youth client from the perspective of the youth’s parent / guardian. Since their youth has been matched with a Really Doesn't Doesn't Does Not Response Agree Compeer Mentor, they think: Agree Know Agree Apply Count 8 8 0 1 0 a. They can talk to the Compeer Mentor and I 17 believe that is helping to increase self-esteem. 47.1% 47.1% 0.0% 5.9% 0.0% b. They now has another person in his/her life 6 5 1 1 2 who can give advice and help him/her to learn 15 40.0% 33.3% 6.7% 6.7% 13.3% how to get along better with other people. c. The Compeer Mentor understands that my 9 4 2 2 0 youth wants to do many things in life and is 17 52.9% 23.5% 11.8% 11.8% 0.0% helping to get them accomplished. 12 4 0 1 0 d. The Compeer Mentor has been a good 17 relationship for my youth. 70.6% 23.5% 0.0% 5.9% 0.0% Since their youth has been matched with a Compeer Mentor, they are: a. Staying away from alcohol and drugs. b. Not giving in to negative peer pressure. c. Settling conflict calmly and control anger. d. Thinking more about how his/her actions affect other people. Since being matched with a Compeer Mentor, their youth: a. Takes time to make good decisions b. Has good social skills c. Shows self-control d. Recognizes how someone else is feeling e. Talks to people Really Agree 3 17.6% 5 29.4% 3 17.6% 6 35.3% Agree 4 23.5% 7 41.2% 8 47.1% 5 29.4% Doesn't Know 0 0.0% 2 11.8% 0 0.0% 2 11.8% Doesn't Agree 0 0.0% 2 11.8% 5 29.4% 3 17.6% Does Not Apply 10 58.8% 1 5.9% 1 5.9% 1 5.9% Never Rarely Sometimes A Lot 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 2 11.8% 3 17.6% 1 5.9% 1 5.9% 1 5.9% 7 41.2% 4 23.5% 10 58.8% 7 41.2% 4 23.5% 8 47.1% 10 58.8% 6 35.3% 9 52.9% 12 70.6% Page 30 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 17 17 17 17 Response Count 17 17 17 17 17 Compeer NYS 2014 Survey Report Part III - Youth Program Findings Table 24 and 25: Survey Part III Attributes – Parent / Guardian Responses Youth Program Since being matched with a Compeer Really Doesn't Doesn't Does Not Mentor, they think their youth does more Agree Agree Know Agree Apply things in: 3 6 0 4 3 a. Community service (volunteering, church, etc.) 18.8% 37.5% 0.0% 25.0% 18.8% 6 6 0 3 1 b. Creative activities (music lessons, art, etc.) 37.5% 37.5% 0.0% 18.8% 6.3% 5 7 1 2 1 c. Participating in youth programs (sports, clubs, etc.) 31.3% 43.8% 6.3% 12.5% 6.3% Since their youth has been matched with a Compeer Mentor, they think that they are trying to: a. Do homework more often b. Go to school more c. Get better grades d. Pass this grade level e. Finish high school Really Agree Agree Doesn't Know Doesn't Agree Does Not Apply 7 41.2% 6 35.3% 9 52.9% 7 41.2% 4 23.5% 8 47.1% 10 58.8% 8 47.1% 9 52.9% 5 29.4% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 2 11.8% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 1 5.9% 0 0.0% 1 5.9% 8 47.1% Response Count 16 16 16 Response Count 17 17 17 17 17 Chart 15: Overall Experience – Parent / Guardian Responses This chart details the percentage of youth program parents/guardians who responded with “Strongly Agree” or “Agree” to questions related to specific outcomes of the Compeer mentorship. Page 31 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part III - Youth Program Findings Chart 16: Overall Experience – Parent / Guardian Responses The parent / guardian portion of Part III of the survey was rounded out with a series of Yes / No questions regarding the parent / guardian’s overall experience with the Compeer Program. 94.1% of the parent/guardian respondents indicated that they spoke to Compeer staff and said that Compeer involvement was a good experience. Page 32 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part III - Youth Program Findings Youth Volunteer Mentor Survey Findings o Volunteers indicate they spent an average of 7.3 hours a month with their Compeer Mentor in 2014. Tables 26, 27 & 28: Survey Part III Attributes – Youth Volunteer Mentor Responses This table details the impact of the Compeer Program on the client from the perspective of the youth mentor. Since their match, the Youth Volunteer Mentor Really Doesn't Doesn't Does Not Response Agree responded: Agree Know Agree Apply Count a. I feel that I am someone else that my Mentee 29 26 2 0 4 can talk to and that I can help increase his/her 61 47.5% 42.6% 3.3% 0.0% 6.6% self-esteem b. I feel that I am another person in my Mentee's 31 23 3 0 4 life who can give advice and help him/her to learn 61 50.8% 37.7% 4.9% 0.0% 6.6% how to get along better with other people c. I acknowledge that my Mentee wants to do 30 19 5 1 6 many things in life and I will help him/her to do 61 49.2% 31.1% 8.2% 1.6% 9.8% them 38 18 2 0 3 d. I think that my relationship with my Compeer 61 62.3% 29.5% 3.3% 0.0% 4.9% Mentee has been a good one Since being matched with a Youth, the Volunteer Mentor thinks the Youth is trying to: a. Stay away from alcohol and drugs b. Not give in to negative peer pressure c. Settle conflict calmly and control anger d. Think more about how his/her actions affect other people Since being matched, the Volunteer Mentor thinks the Youth: a. Takes time to make good decisions b. Shows self-control c. Recognizes how someone else is feeling d. Talks to people Really Agree Agree Doesn't Know Doesn't Agree Does Not Apply 11 18.3% 13 21.3% 13 21.3% 15 24.6% 15 25.0% 23 37.7% 28 45.9% 25 41.0% 5 8.3% 12 19.7% 8 13.1% 11 18.0% 1 1.7% 5 8.2% 3 4.9% 2 3.3% 28 46.7% 8 13.1% 9 14.8% 8 13.1% Never Rarely Sometimes A Lot 0 0.0% 0 0.0% 0 0.0% 1 2 3.4% 3 5.1% 5 8.5% 4 35 59.3% 26 44.1% 21 35.6% 16 22 37.3% 30 50.8% 33 55.9% 38 Page 33 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 60 61 61 61 Response Count 59 59 59 59 Compeer NYS 2014 Survey Report Part III - Youth Program Findings Tables 29 and 30: Survey Part III Attributes – Youth Volunteer Mentor Responses These tables detail the impact of the Compeer Program on the Client from the perspective of the youth volunteer mentor. Since being matched, the Volunteer Mentor Really Doesn't Doesn't Does Not Response Agree thinks the Youth is more active in: Agree Know Agree Apply Count 5 17 9 11 19 a. Community service (volunteering, church, etc.) 61 8.2% 27.9% 14.8% 18.0% 31.1% 8 28 7 5 12 b. Creative activities (music lessons, art, etc.) 60 13.3% 46.7% 11.7% 8.3% 20.0% 7 19 10 11 13 c. Participating in youth programs (sports, clubs, 60 etc.) 11.7% 31.7% 16.7% 18.3% 21.7% Since being matched, the Volunteer Mentor thinks the Youth is trying to: a. Do homework more often b. Go to school more c. Get better grades d. Pass this grade level e. Finish high school Really Agree 11 18.0% 15 24.6% 11 18.0% 13 21.3% 10 16.4% Agree 28 45.9% 27 44.3% 30 49.2% 28 45.9% 23 37.7% Doesn't Know 14 23.0% 7 11.5% 9 14.8% 12 19.7% 9 14.8% Doesn't Agree 2 3.3% 4 6.6% 4 6.6% 1 1.6% 1 1.6% Does Not Apply 6 9.8% 8 13.1% 7 11.5% 7 11.5% 18 29.5% Response Count 61 61 61 61 61 Chart 17: Outcomes – Youth Volunteer Mentor Responses This chart details the percentage of youth mentor/volunteers who responded with “Strongly Agree” or “Agree” to questions related to specific outcomes of the Compeer mentorship. Page 34 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part III - Youth Program Findings Chart 18: Overall Experience – Youth Volunteer Mentor Responses The volunteer portion of Part III of the survey was rounded out with a series of Yes / No questions regarding the volunteer’s overall experience with the Compeer Program. Page 35 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part III - Youth Program Findings Youth Mental Health Professional Survey Findings Tables 31, 32 & 33: Survey Part III Attributes – Mental Health Professional Responses These tables detail the perceived impact of the Compeer Program on the client from the perspective of the youth’s referring mental health professional. Since their Youth client has a Compeer Really Doesn't Doesn't Does Not Response Agree match, the referring professional observes: Agree Know Agree Apply Count a. My client can talk to the Compeer Mentor 5 1 1 0 1 and I believe that is helping to increase self8 62.5% 12.5% 12.5% 0.0% 12.5% esteem b. My client now has another person in his/her 3 2 1 0 2 life who can give advice and help him/her to 8 37.5% 25.0% 12.5% 0.0% 25.0% learn how to get along better with other people c. I believe that the Compeer Mentor 3 1 3 0 1 understands that my client wants to do many 8 things in life and is helping to get them 37.5% 12.5% 37.5% 0.0% 12.5% accomplished 4 3 0 0 1 d. The Compeer Mentorship has been a good 8 relationship for my client 50.0% 37.5% 0.0% 0.0% 12.5% Since their Youth client has a Compeer match, the referring professional observes the Youth: a. Stay away from alcohol and drugs b. Not give in to negative peer pressure c. Settle conflict calmly and control anger d. Think more about how his/her actions affect other people Since the Compeer match, the referring professional sees their Youth client is more active in: a. Community service (volunteering, church, etc.) b. Creative activities (music lessons, art, etc.) c. Being in youth programs (sports, clubs, etc.) Really Agree Agree Doesn't Know Doesn't Agree Does Not Apply 1 14.3% 1 12.5% 1 12.5% 1 12.5% 2 28.6% 3 37.5% 4 50.0% 5 62.5% 0 0.0% 1 12.5% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 4 57.1% 3 37.5% 3 37.5% 2 25.0% Really Agree Agree Doesn't Know Don't Agree Does Not Apply 0 0.0% 1 12.5% 2 25.0% 1 12.5% 2 25.0% 1 12.5% 2 25.0% 1 12.5% 1 12.5% 2 25.0% 2 25.0% 2 25.0% 3 37.5% 2 25.0% 2 25.0% Page 36 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 7 8 8 8 Response Count 8 8 8 Compeer NYS 2014 Survey Report Part III - Youth Program Findings Tables 34 & 35: Survey Part III Attributes – Mental Health Professional Responses This table details the perceived impact of the Compeer Program on the client from the perspective of the youth’s referring mental health professional. Since their Youth client has a Compeer match, the referring professional observes the Youth is trying to: a. Do homework more often b. Go to school more c. Get better grades d. Pass this grade level e. Finish high school Since their Youth client has had a Compeer match, the referring professional observes the Youth: a. Takes time to make good decisions b. Shows self-control c. Recognizes how someone else is feeling d. Talks to people Really Agree Agree Doesn't Know Doesn't Agree 0 4 1 0 Does Not Apply 3 0.0% 50.0% 12.5% 0.0% 37.5% 2 3 0 0 3 25.0% 37.5% 0.0% 0.0% 37.5% 0 4 1 0 3 0.0% 50.0% 12.5% 0.0% 37.5% 0 5 0 0 3 0.0% 62.5% 0.0% 0.0% 37.5% 0 3 0 0 5 0.0% 37.5% 0.0% 0.0% 62.5% Never Rarely Sometimes A Lot 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 5 71.4% 5 71.4% 5 71.4% 5 71.4% 2 28.6% 2 28.6% 2 28.6% 2 28.6% Page 37 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 8 8 8 8 8 Response Count 7 7 7 7 Compeer NYS 2014 Survey Report Part III - Youth Program Findings Chart 19: Outcomes – Mental Health Professional Responses This chart details the percentage of youth mental health professionals who responded with “Strongly Agree” or “Agree” to questions related to specific outcomes of the Compeer Mentorship. Chart 20: Overall Experience – Mental Health Professionals Responses The mental health professional portion of Part III of the survey was rounded out with a series of Yes / No questions regarding the mental health professional’s overall experience with the Compeer Program. Page 38 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part III - Youth Program Findings NYS Youth Survey Findings – All Constituencies Chart 21: Overall Experience: Youth Constituencies This graph reflects the results of the Overall Experience sections for youth clients, parents/guardians, volunteers, and mental health professionals, and references the percentage of these groups who answered in the affirmative Page 39 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Part III - Youth Program Findings Chart 22: Youth Outcomes – All Constituencies This graph details the averaged percentage of all four youth constituency groups who responded with “Strongly Agree” or “Agree” to questions related to specific outcomes of the Compeer mentoring relationship. Page 40 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Appendix A: NYS Adult Comments Note: Comments are reported as written by the survey respondent. Adult Clients: Question 8: In what other ways has your Compeer relationship and involvement affected you? Having someone to run errands with when they need to be done. It has made me a better person Judy is a dear friend to me. we get out and do things together and when we can't we talk on the phone, couldn’t have picked a better person for me. couldn't ask for a better friend more in touch with my peer group and people of all ages I receive love from Gloria, Jann & Stacey like I have not been showed before Compeer. I am no longer alone. I have family made me feel like a family I have a better understanding and caring for other people my friend gave me a older television that works Compeer has been a big part of my life I have a solid relationship in my life now I am not inside my apartment as much as I used to be. She makes me happy. I have someone to encourage me to do things. She helps me when I'm sad/depressed about my situation with my daughter. Reading much more and are more interested in watching documentaries and biographies It's nice to have someone; she's been a mother figure to me. She's been with me through everything. I feel like a good person. He is my best friend. I look forward seeing him. We only do fun things so I do not ask for advice or help solving problems. I am less isolated. I feel more independent doing things in the community. Not as shy. Nice to have a Compeer friend to do fun things with. Less lonely and less isolated. Kathy comes over to my new home. I cook, we made greeting cards. We go out to eat. Yes, I am less lonely. She is a wonderful friend to have. Yes, when I see my Compeer friend, I'm less lonely & less isolated. My friend listens to me and reflects concern about my problems. His visits contribute to other friendships. Doing more things. Getting out more. Do more things. Get out more. I'm less lonely and more interested in life. Less lonely - gone to baseball games - YMCA - bowling - out to dinner My Compeer friendship has been pleasant. I have been less lonely and less lonely. Go to groups. She has touched my heart. Page 41 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report My friend has help me to be more outgoing and she make me feel that I can do anything I put my mine to. I go to more movies and Compeer events. He is a great support. I don't have one I see. I have a pen pal. I enjoy writing and sending cards to my pen pal. She seems to enjoy my letters and has a lot in common with me. I I really enjoy my bi-weekly calls from Joan. She is nice and pleasant to talk with. Joan is very supportive as well. At times. My Compeer helps me with my self-esteem and social activity and my well-being. She is excellent. We do WW together, so we talk every night to check in and give each other support - we do not lose much weight as we both like to cook and eat too much but we have fun together trying! Because we both work full time, we have a set schedule to meet every Saturday morning, we mall walk for 1 hour, go out to breakfast , then food shopping, plus talk talk talk! we have fun We attend a book club together every month and also work out at the Y - I lost 4 lbs, she lost 11. Ericka is nice It helps me to talk to another Vet about our time in Vietnam, he is the only person I talk to about those days - also we drink coffee and eat donuts Frank helps me study for my college classes and his wife makes us a great dinner after my exams. Lynne likes religion as much as I do so we go to Mass together every week. But I pray more than she does. Martine got me interested in volunteering with her at the Thrift shop 1x a week - great fun. As a gay man with a mental illness I face double the stigma, my Compeer volunteer accepts me as I am and we enjoy our outings. Gloria is teaching me to cook so I can control my weight by not eating at McDonalds every night After 13 years matched we are lifelong friends i had 2 friends. now i have a group of guys who do all my errands for me we see movies and go shopping Pete helps me a lot. He takes me grocery shopping. He invites me over for meals. We go for long walks when the weather is nice. He helps with the social worker. More active. We laugh a lot together and have really good conversation. More positive attitude/outlook on life. Be more open about things. He is a support I can talk to him about anything and he always has feedback. The best thing since sliced bread! We get together, do things together, more social support. If Ashley can't take me to an event, Sarah from Compeer comes and gets me. She visits me every Sunday even though she moved to Rochester. I love her so much. I can't leave the house because I can't walk anymore. I only go to groups. I don't want a Compeer friend. I just like being with the Compeer staff at the groups. Sandi helps me get out with her car Sarah (friend) has been very kind to me. Very stable support. Have been very consistent. Page 42 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report She's very night. Likes to talk. Getting out to restaurants, more walking, good to know he's there. I think we covered it all. I have someone to talk to who I trust. I get out more and want to exercise more. Provided guidance, questions about parenting, she always is there, listens well, and helps me! Definitely gave me more confidence to confide in someone. A lot happier, she's like a sister to me. gets me out of my house she is wonderful, kind, fun and helpful I had someone to go places with. I love my friend I now live with my daughter, and grandchildren. Carmen is still there for me still does after all these years I have regained my confidence. I have a job now but my friend is moving. thank you compeer She helped me for so long now I help myself at this adult home. we still spend time together in every way I live with 2 bro. and a dad. When I met RS my life changed. I had a woman friend, someone I could talk to. Give me advice and boost my self-esteem. I'm very happy now I'm more happy. my compeer helps me talk to my family Many, self-esteem most of all. in a very good way I have someone to talk to when I need it. We are good friends. Trust each other. I have a male friend. We talk about being a Jewish, the history, and the why? I now live with my family. we are still friends I have a male friend to help get into a more social life I have my own friend It's given me something to look forward to. I like to attend the activities Get out and come to the activities get out and come to the activities Showed me emotions I haven't felt in a long time. I don’t feel so isolated, I feel like I have a real friend. I don't feel so lonely & I have someone I trust in my life. I've had the opportunity to travel outside of Lockport. I don't know my way around Niagara County. It has given me structure. I am more involved with outside and people. meeting new people A great, wonderful, caring friend has entered my life & it means a lot to me. optimism I like it. helped me be more social I feel better having a Compeer friend. I feel that I have gained a good friend that I hope to always have. Look forward to getting together with her. Page 43 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Sandi is a dear and trusted friend. And I am able to pour out my heart to her. She has wonderful suggestions and delivers when I ask her. Travel to nice places, spend time together. It is a good affected feeling. I appreciate the outside feeling and the activities that Compeer offers me inside or outside the building. HAVE SEEN GOOD MOVIES. We go out to eat, helps me understand things. Get out to stores, helps me manage my money. Helped me get a grave in the Jewish Cemetery. Someone to talk to. someone to talk to Provides companionship Trust my Compeer's judgment Acclimated in community Having someone that I can count on. Annette knew my mom and my mom died in 2008. She believes in me and gives positive feedback. She makes me feel good about myself, she gives me a chance to get out and be social Spending time with someone my age Made me become a better person Helped with anxiety Good deed Prepared me for the outside world Helped out with shopping Someone to talk to Helped with overspending Question 10: Overall, are you happy with Compeer? My life has changed for the better since joining Compeer Denny and I get along so well. No comments. Great. Compeer is awesome. I wish there are more Compeer events in the future. We meet basically every other week by choice. Compeer is the best! Glad I have someone to work with me and to have a friend. Glad to have someone to work with and to have a friend. I think the Compeer organization helps a lot of people and gives them hope. Keep up the good work. Very happy. I still would like a Compeer friend I can actually see and go places with. Even though writing letters is fun, it's not the same as personal contact. I really would like a one on one Compeer match. I spend a lot of time by myself and I feel isolated from the outside world sometimes. I would like someone to enjoy outside activities with. Ken is a great guy My life was much emptier before Bill's friendship very Don't have a Compeer now Page 44 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Like that you can find a companion, someone that I can go out with and enjoy being together. She has been a caring and trusting friend to me. Linda & Stacy are awesome. he's a helpful, dependable friend Best thing Denise from Jewish Family Services ever did for me. We get along real well. When I have nothing to think about or do, I call Compeer to see if they have any events to offer. Very happy Would like to get out more but health problems have prohibited me. Great Question 11: Do you think your Compeer Friend is a good match for you (e.g. Do you get along, have fun, have the same interests?) My compeer friend is like the sister I lost 3 years ago. we go out to eat every week We'll be Compeer friends 20 years this December. Out of her league No comments. Great. Compeer did a good job in matching us. Excellent. We have visited some places that I always wanted to see. Kathy always has something nice to say about me. We are great friends. I really enjoy having her as a friend. We both love watching sports, have fun, and we get along and we talk about things related to school and learning. I think Compeer helps a lot of people. My friend show me new things to be interested in. We have the best of time together. Very friendly. I do like my pen pal, but am still waiting for someone I can do things and go places with preferable someone who drives and know their way around. I have Parkinson's disease, and although my activates are more limited, I do have times with friends and family. It is enjoyable to have another person who has my background to share with. we have a lot in common as she has depression also I do not remember laughing this much GREAT But I wish I had a boyfriend like she does Frank is double my age but we make great friends Along with our weekly volunteering, we meet every Friday for lunch and board games. One week I cook, she brings the games, the next week she cooks and I bring the games. He understands how important my cat, Petey, is to me and my wellness and brings Petey toys. I am not easy to get along with as I am pig headed, but Ruth just laughs when I get stubborn and then I laugh too. JoAnn's Compeer is very patient with her! She’s pretty young. I love her like my daughter we walk Rockland lake she is not well now we go out to eat, and talk sometimes a movie Page 45 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report yes She's my best friend. very We will be talking on the phone. she isn't well very old movies Do things you never did before. Feels like a sister Nancy is a very wonderful friend. She's wonderful. We're a good match for each other. We always think of doing the same thing. Scuba diving in the pool together Perfect I love Annette. Question 15: If you have gone to Compeer Events, which events do you like best? If NO, why not? Planned on going to the movie event in March that was cancelled. But plan to go to the picnic in June. Christmas party summer events parties the holiday dinners crafts music activities, Christmas dinner crafts and dinners All Midway Park, Christmas party and the annual luncheon in the spring Picnic Any social gatherings Luncheons Everything, I love all of them Hockey games Luncheons Baseball and hockey games Craft night Craft and movie nights Baseball games Bowling parties Mostly outings, etc. Movies, plays, holiday lunch. Christmas party Christmas party Seeing animals Bowling movers proctors Page 46 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Eating bingo Compeer quilting activites LUV the lunches, great food - enjoy seeing others We are always working! housebound ALL the lunches are fun I am a loner all outings I like the lunches I especially like the Family events so I can meet the people my Compeer friends tell me about. My family lives too far away, so they let me bring my minister. This group is welcoming and cheerful - a great boost to my mood. we go to every outing I like the family events so my sister can see I have friends who like me ethnic lunch and volunteer appreciation, Christmas party like them all Holiday Party, Potluck time Christmas Party All of the events! Picnic Older adult ethnic lunches. I can't walk I like them all Picnic and holiday parties. ethnic lunch in restaurants PICNIC, HOLIDAY Picnic, Dinner Holiday Party Writing Group Crafts, Holiday Party, Picnic Chinese Restaurant, movies, miniature golf Christmas Party Gala Halloween, Holiday, Jewelry Group only went to the pot luck I'm too shy party being with other compeer people party not a good time for me breaking bread with everyone also pot luck my friend and I work a lot everything all Christmas Party all Page 47 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report all all Work for my friend makes it hard to go. parties always Cookouts, Christmas Parties One group event - not yet matched Christmas party everything Proctors I like all of them Quilting, picnic. Christmas Party, Summer Picnic, Halloween Party No transportation Compeer Party No way to get there. august picnic She's been working or the weather hasn't allowed us to go. I like all of them. white elephant bingo Art museum, go carts and boats, miniature golf. Christmas party, Harvest Banquet The best event I believe is the Thanksgiving dinner. all of them picnics, botanical garden holiday banquets all eating out, movies Holiday Party, Game night, Book Club, Picnic, Ethnic Lunch Christmas party My Compeer friend works so many events are too early in the day. Also many events are not in the Southtowns so travel time does not allow us to get to evening events. Holiday Party, summer picnic. picnics Summer Picnic and Christmas Party The summer picnic and the Christmas party. Have only gone to the picnic and Christmas event. Which were great, if it weren't for my Compeer friend I would have no way to get there. Jewelry making, ethnic dinners, Christmas party, compeer picnic All but some events I have not yet attended that are outside of Buffalo because I have no transportation. Christmas party Christmas Party - "winterparty" Christmas Party bbq, food food events lunch Picnics Page 48 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Group gatherings At Park Lunch Picnics Holiday parties and picnics Going out to eat Going to eat Going out to eat, pumpkin picking Hayrides and pumpkin picking Going out to eat Holiday events Question 16: What other kinds of activities / events would you like Compeer to hold? Bowling, hiking, being outside go to yard sales and movies together cooking nutritionally, how to clean and keep it that way, how to put make-up on, slow learners Bible study trips to the zoo and museums maybe a bible study or maybe a luncheon at the Kosciuszko Polish home More fun things More games More movie nights day trips/picnics same as above Games Jamming Apple picking horseback riding More crafts dinner cruise on Hudson ballroom dancing, bowling golf I want us to take a trip to a casino but Bernadette said no. trips to a Broadway show go on vacations to the beach arts and crafts, stuff for guys I like everything! crafts, knitting, crocheting none free things bowling Reading club, coffee night Bingo BINGO activities, social act. I think they have a good range of events. Anime Group More arts & crafts, poetry, short stories Page 49 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report more get togethers going out to eat mini golf more mini golf shy in front of others I have not much time. I babysit for the grand children. same More cookouts during the summer Movies; I like dinner out, shopping; dances crafts with lunch Not sure Keep up the good work! Jewelry making classes for fun. museums I'd like to see more education in Compeer that deals with stress, etc. Lockport locks, ride the trolley I am happy the way they are. Watts Farm; I like all scheduled events You're doing fine as things are. Social for elderly that are handicapped ie. talks and story over coffee, poetry reading, music More dinner get togethers. Not sure, seems like they hold a lot of events. Just more events during the day Scuba diving classes A knitting or crochet class. Bingo, Pizza Party - but transportation is a problem and Compeer friend cant drive. more food activities more events training/talks More meetings to talk about things. Super Bingo Going to the movies Arts and crafts Bingo and disco party Yoga Going to eat Bingo, trips Bingo Going out to eat Holiday parties, lunch Question 18: How would you rate contact with Compeer Staff? PERFECT She sends me cards to cheer me up I send Bernadette mass cards because her son was a soldier too Page 50 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Bernadette makes us feel like we are all part of a family. I appreciate the calls from Bernadette and the lovely cards of encouragement I need someone during the weekdays to come and visit. Sarah talks to me and it helps Stephanie is really nice. They sent me $30. for Target for Christmas she visits me Vivian found the right person for me Viv is great thankful I had a Compeer friend years ago but the true friendship We are very close friends and we still get together I appreciate all they do for us. They're great. Always friendly Very good together Page 51 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report NYS Adult Volunteers: Question 8: In what other ways has your Compeer relationship and involvement affected you? A friendship with good memories. A positive experience. We can talk about life and the choices we have. I believe I have made a difference in her life; very rewarding. Has become a very special friend. being a volunteer has giving me so much It makes me more aware of the needs of others When I'm at Compeer events, I am reminded how blessed I am to be a part of Compeer. I want to do all I can to help Compeer grow. Compeer is so important for so many. we have a lot of interests, easy to talk to we have become like sisters, close to same age It has helped me be more understanding it's great having a friend and being a friend more understanding of mental health issues More active in the community I feel honored that Betsy trusts me. I have also found a friend in her. Andrew is a very intelligent young man. I believe the friendship has benefited both of us Paris has always been so independent, since I've been matched with him. Giving me a sense of giving back I am happy to be with her My personal life is difficult. My husband has dementia and recently has been diagnosed with Parkinson's. My friends know of this. I have to evaluate how I can continue with Compeer. My time with them will need to be lessened. Tom is a good guy and has become a friend, although we still have a mentor relationship Hard to get a hold of My friend gives me great satisfaction; I know what a difference the connection means to both of us! It is a good way to make a difference and not have to commit too many hours to it. It only takes a small amount of your schedule to allow opportunity for another needing companionship. Very rewarding. helped with my commitment to the community and helping others Feel better helping Positive impact on my life I would have never given out my personal number and my compeer neglects it. We are still getting to know each other but I already feel very connected in a way that surprises me. This was the perfect answer after retirement - I love all the interesting people I meet in Compeer and the connection with Laura has touched me deeply Her energy keeps me young, she always wants to try new things and that is fun for us. As an elder I can offer Ben some wisdom and lots of encouragement I feel needed It gives me a lot of confidence to hear her tell me that I make a difference in her life. Cathy called me every day I was in the hospital for a broken hip and came to visit me at rehab - I was deeply touched by this. I may be his only friend but we get along very well Seeing how well Moe handles her life/her symptoms made me a more positive person Page 52 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report It has made me feel like I am improving someone's life and it has helped me to develop important skills for my future career path Made me more cognizant of people dealing with depression and other issues. Provided me with a new friend. My compeer match has become a friend and person I enjoy spending time with. Insight of a 92 year old. confirmed my belief in the program I enjoy Pat's company and look forward to seeing her. Introduced me to different people and I now can understand better their situations. Have positively impacted this person's life when he has no one else to do so. Given me a friend, made me appreciate other people. Overall, when I receive anxiety signals from my friend, I am reminded to pay attention to how I respond. I have felt good with doing fun things with my friend and have seen positive results with her. More closely seeing the difficulties in their lives, made me more empathetic to those with mental health issues My Compeer friendship has taught me many important life lessons and continues to help me grow as a person. none Made me realize to not be so quick to judge, and has taken me out of my comfort zone on many occasions. Rewarding My family asks about Veronica and has all met her and are concerned for her! I'm very connected to her family and getting to know them. It's rewarding to see her enjoying our time together and expose her to new activities. it's hard to deal with her. I do the best I can. she has improved in some areas but not enough I have had many compeer friends always good. I am now unable to continue. Very sad. I will need and Vivian has found a compeer friend for me. now we are very different and much the same we help each other in difficult situations only helping her and being present is good for me helped me with my problems helping him we are good friends my friend has more of a life with me as a friend seeing how much closer she is with her family in a very heartfelt way enjoyment with a great guy Have a good sharing relationship Compeer program is very rewarding. I am happy to be of help to my Compeer friend Made a friend that I didn't expect to have it makes me less self-centered more giving mostly she has become my unrelated aunt Fulfills my need to give back to the community. It reminds me what is important and keeps me young. I am more grateful for everything I have made a difference in her life. It has helped me to be more understanding. Page 53 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Jackie has a family of her own now. It is amazing how much the girl loves to be with me too. I've enjoyed doing something for others. Makes me feel that my problems are not too bad and I can work them out. I appreciate the opportunity to share time and friendship with my friend. Promotes considerable opportunities of under-standing and being a team member. It makes me feel that I am still able to do something of value, however small, as I age myself, but it is also more stressful to visit the nursing home and see the levels of disability as I move closer to that point myself. in many ways Shirley and I act as a team. Out of respect to one another, we typically do not finish each other's sentences but we could! in more positive ways It's made me more empathetic toward people's physical, mental and financial situations and how people must cope with these daily. It has become not an arranged match, but a real friendship. My friend has been so supportive and helpful to me after my husband passed away last year. I'm more active in the program. We have become good friends. I'm more compassionate. I've learned about mental health. I made a friend. William has made me much more patient. Everything moves slow around him. Because of Tyler's slow speech I have learned to listen carefully. That has continued with anyone I listen to. I get satisfaction by seeing Eric grow mentally. She has become a real friend. We actually help each other in many areas. Tasha and I spend a lot of time on the phone, shopping, she is fun to be with! we have a good bond Mary is a valued friend but she is unwilling to return many of my phone calls. We planned to go mall walking on her day off but she didn't show up. confidence It has helped me feel better about my reason for being here. It has also helped with my own issues because I actually have someone to talk to who understands what I go through and deal with It continues to influence my life daily in a positive way every day! Gives my life meaning and I have made a life long friend. Question 11: Overall, are you happy with Compeer? friend not able to get around and walk much very worthwhile Highly recommend the program! no fault of Compeer, MH counseling is far too passive, no goals, no action plan Everyone is very kind. There is almost no "program"-no connection to Compeer staff. Compeer has become part of a larger part of a larger program and it has been "lost" This is my 2nd match, after my 1st friend passed away I didn't think I could have another match that perfect but Ben and I are a great match and I am glad I gave it a try. Page 54 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Somewhat happy. He is a great guy. It's been a very good experience. I am so glad I decided to do this back in 2005 and met Veronica and her family. Compeer is a force for good on many levels for all age groups. Except quit having holiday parties on Sundays. A lot of information is provided regarding events, etc. Wonderful positive relationships & creation of opportunities. Compeer is needed in the community. good organization Monthly newsletters are very helpful, and staff is always very friendly and able to help! Worship with Molly has been a ray of sunshine in my life! Extremely! Levister is a great guy! Question 12: Do you think your Compeer Friend is a good match for you? (e.g. Do you get along, have fun, have any of the same interests?) there's always learning and growing experiences it's just hard due to distance between us shows no interest, static They all have sense of self issues. I reassure them of their worth. No contact match is o.k. - we really don't have same interests Has serious health problems and is not a good fit for compeer we have many shared experiences from the past Laura has survived horrible trauma and is an inspiration to be around! She gets me out of my boring life and is fun to be with we are good friends - a great match we are both deeply religious We share common interests quite well I am very happy matched with Moe I enjoy spending time with my friend. similar interests We have many common interests For the most part. As she's getting older she's choosing different interests. Opal is easy going and has a sense of humor. We laugh a lot. Not always. old films shop together each week very happy family She is easy to get along with We love sports so we often watch events together. Kathleen is a different woman - has no sense of financial stability. Unable to read well enough to meet her everyday needs! Any suggestions to help her are rejected! She does seek advice on many things, but takes little and admits she doesn't like to socialize for the most part. I know she would like to meet more often and have more one-on-one time that I am able to offer. Page 55 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report WE'RE QUITE DIFFERENT BUT WE GET ALONG WELL. Beverly is a wonderful friend. She cares about me and my family and always asks about them. We have lots of fun. Her sense of humor is nice and sharp. We laugh a lot. Bev has made my life so much better. Especially like talking together. Same age, similar past in many ways overall, we are ok We do enjoy our time together. We seem to have so much to talk about. We have a lot in common. She lets little things stop her from going to events at the last minute. Ceci has essentially become a member of my family! We have so much in common and truly bring out the best in each other! We get along great! Have some of the same interests. She teaches me many things on many subjects! We have similar interests and like to help each other. Tasha has a really good heart. Couldn't be better! I really like Cynthia Phone conversations are fine Question 13: Does your Compeer Friend appear to be more outgoing, less lonely and isolated? not as emotional and depressed somewhat Yes, but he's always been so independent. They depend on my presence First few years her activity increased- last 2 years a dramatic decrease She is in an assisted living facility - goes to daycare several days a week, so is surrounded by other residents and staff daily. is still very set in his ways ...a little less lonely and isolated so far so good We are both less lonely, we joke about this! I think I am less lonely and isolated as well she is still shy but less isolated She is growing by leaps and bounds he tells me his life is 90% better after meeting me My friend participates in senior activities on her own and religious events with her sister at times. I haven't witnessed the change, but Mitch has told me that he was very introverted and autistic and is much better now. He is naturally outgoing I think she is always optimistic and outgoing. Pat is definitely more open with me but is still hesitant to the new things, especially at places where there are many people. She's opened up a lot since 2005 and has grown more. I think she has had more enjoyable moments as the time has gone on. she is in a very nice adult home now Page 56 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report shop and eat out no mother lives in house with only men much more when we meet she was withdrawn now she has done a 180 Recently her mother left the state, I think she is lonely at this time. She has a boyfriend now It's just part of her make-up and would like to visit her more often. I will try to spend more time with Kathy but it becomes frustrating. She's involved in many church activities, co-leading a women's senior group, does much w/ her ex-husband, and has some contact with her son and family and women's support group. Ebony now has a 3 year old is unable to get a sitter so when we go out it is never one-on-one. We have taken her child with us a number of times and she becomes anxious and nervous. She definitely needs time alone without her child. I am not positive he is but he will join in conversations I'm in which is good! She talks about friends more. at least when we are together Staff at her nursing home report that she eats more and feeds herself more when I am there. as she's gotten older, has become more isolated Matched as adults and evolved to seniors as a term of our longevity. None of these were present when we first met. Now all are; decent housing, pet, special partner, employment, transportation, social calendar. She joined a faith group. Mary exhibits a more free and easy going personality. She appears to be less anxious about the future. Every time I see him, he seems to be more outgoing and ready to participate. I think she has struggled with depression her whole life. Since her move to Weinberg Campus has to interact more with others. Had set back couple years ago but doing better BOTH She is in a committed relationship Question 15: Which Compeer events do you like the best? Only have attended annual Volunteer Appreciation Meetings. We plan on attending the picnic in June. Christmas party rest stop and harvest dinner all of them dinners and the friendship and support group was awesome all in this area, very good like all diners with entertainment Christmas Party and Chautauqua Belle local events at our church we sponsor game nights Bowling and Picnic Holiday Party Potluck Christmas Party Page 57 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report I enjoyed bowling Group gatherings and time to share There are very few events. There has been a BIG decrease it feels like there is no caring for the program coffee club, movies, xmas party We haven't been in last year. My friend is in an assisted living facility quite a long distance from me and I have had some health issues that have prevented me from doing much driving. When were both able we liked the annual picnic and holiday parties.. parties and visits luncheons, plays compeer golf was fun We like movies and cultural art events. We like our holiday dinner the best. It gives us more time to talk and socialize with others in the compeer program. We are both too shy for large groups. Love the outings We never miss the outings! we like them all Carmon works but I still go and enjoy the group’s energy! we both look forward to the lunches and family/friends events lunches, picnics, music performances, outdoor gardens Whole group activities. Botanical Garden, Kykiut tour My compeer friend doesn't like leaving the house. picnic, luncheons picnic Picnic and Christmas Party Have attended both the Christmas party and summer picnic since joining. Both are most enjoyable. Picnic, Holiday Party Holiday party and summer picnic The Holiday Party! Adopt A Highway New Year Party We enjoyed the Halloween party, the Christmas party and the Thanksgiving potluck. Please have more summer events! Events are held a long distance away and I don’t drive. holiday party Holiday Parties museums, art gallery, crafts Senior lunches, holiday parties Too far away just being with others always all fun all I have many commitments, no time to attend events though they seem interesting. all good more is better parties Page 58 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report too much work Parties & get-togethers Christmas party, bowling, shows Enjoyed all all of them getting together with the other compeers Jewelry making, making eye pillows, infinity scarves, picnics, fundraisers, walk/race, masquerade party Enjoyed the volunteer appreciation night. the Christmas party Just don't have the time Holiday party and summer picnic Holiday party and summer picnic Holiday party, picnic, and older adult ethnic dinners. Christmas Party, Volunteer Appreciation Picnic and Christmas Party Volunteer appreciation picnic Summer Picnic All of the gatherings are terrific! We've enjoyed jewelry making and holiday parties. We love Bingo. Also enjoyed the holiday party, and lunches with the older adult program. Christmas brunch Xmas party is excellent. dinner, social events I try to make all of them & try to get my friend to go. Many benefits to most; art gallery; Harvest Banquet Summer picnic, Holiday party was very impressive. The amount of time and effort made by the staff was excellent and appreciated. Dolores can no longer go out to events but she used to enjoy the holiday parties and the picnics and I did myself. I like most all events, good fellowship. We enjoy many of the offered activities together. Shirley particularly enjoys volunteer appreciation, annual fundraiser, and holiday party. going on bus trips Harvest Banquet, movie and dinner, special trips to interesting, historical places. Darien Lake, Jello Museum parties, trips, picnic white elephant bingo We enjoy both the picnic and Christmas party. We like both the summer picnic and the Christmas party. We go to most events Christmas Party Summer picnic, Christmas party Parties and celebrations I like the summer picnic, the compeer Christmas party, and the 10 thousand villages sales. Christmas party and Compeer picnic Christmas party, jewelry making holiday party picnic social venues Page 59 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Christmas party, summer picnic veteran groups I try to attend all of Compeer's events! My friend has no interest - my participation is 1 event in 2009 Christmas Party Christmas Party Christmas Party picnic, Halloween party, holiday party picnic, volunteer appreciation, holiday party Summer get togethers Summer Picnic Arts and Crafts, Picnic, Holiday Party Question 16: What other kinds of activities / events would you like Compeer to hold? Movie nights. bowling or a good Christian movie Speakers on women, care for bodies, hair, shikn etc. Personal care, how we as women need info on hair skin etc. musicals, good movies (wholesome ones) Jammers Baseball or Express Hockey Games More activities on weekends. It is hard to go to some events because of work and mentee's living too far away from work. More stuff for men/boys Going to the movies. Having a group party. A dinner where the mentor brings a dish to pass I enjoy all of the events that we do. Not able to attend at this time Coffee hours Visit to Nature Center, Museum, or picnic where we can enjoy the company of other compeer members. More jewelry making activities it would be fun to have a cooking class art cases would be nice Get-togethers where people can interact, play games, hear lectures, etc. Picnics, nature walks, museum visits, volunteer activities. Sports night Periodically, we get tickets to a baseball game or musical event. That is always nice and helps financially. No suggestions. They hold a great variety already, I just have trouble attending due to my overloaded schedule. sports related, Party Events where volunteers can meet each other without their friends to share experiences and advice Activities for Pat and I to meet other seniors at one time would be great! I feel that sometimes she feels unsure about me to due to me being a younger age. It might be nice to introduce her to people in the senior program. Page 60 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Activities are great -just that I work in the evenings so I usually cannot attend them. Compeer offers a variety of activities. Day activities work best for us and parking is a consideration. any they are all nice same movies more is better --parties same the young man is working now Boat rides movies/lunch more summer fun activities Community based for exposure mini golf lunch/ getting together/ in house movies they have no money for trips or outings we have a lunch party 3-4 times a year creating vision boards - scheduled walks/outings - trips to Niagara falls or some day trips N/A My senior cannot get out at all so any gatherings that would just be for the seniors would be great! There seems to be quite a variety now... maybe more community free events/outings. Maybe a walking group for short walks weekly or monthly in local parks and trails. No suggestions - my Compeer partner seldom participates due to her health. Picnic on Hertel - small one. Monthly trail walks in local parks, sunsets at local beaches, and ice-cream socials in the summer. I'd like to see a movie afternoon Bowling used to be Jackie's favorite thing to do with Compeer. We would like more Bingo nights. Visits to the Art and History museums. "Free Fridays" Community service, like cleaning up the roadside, etc. More outside events locally. The Compeer staff has provided a wide range of activities that share the interests of most members. Movie night or afternoon. You're doing fine as is! to go on a trip to Lucille Ball museum again I would like to see the Holiday Party held for everybody at one time instead of just kids and adults. Maybe every five years. to go on a trip to the Lucille Ball museum again. Anything where people can get together and talk among themselves. I think the clients lack social time and need it to feel included in life. Go to Cornell Cooperative education for demonstration of lunches and snacks, cooking for one with tasting what we made. Healthy treats. more movies trolley tour of Lockport Niagara Falls Maid of the Mist go carts outdoor concert, picnic A beer blast at the Ralph before the first game. Entertainment i.e. dance, Zumba, ballroom dance, music Page 61 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report I think Compeer offers many great activities, though I do not attend all, I am happy to see the variety for others. Just timing them during the day, so they are easier to get to. More activities during the day instead of after dark! evening events not downtown at library or other area explain veteran benefits Stuff that is in the southtowns A summer camp for children A day at the Zoo. Page 62 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Question 18: How would you rate contact with Compeer Staff? Stephanie is always a pleasure to speak with. More interaction with staff If I have concerns or questions someone is always available to me. I appreciate the notes of appreciation Bernadette sends me. I feel supported and Bernadette loves to hear about what Jill and I did together I enjoy my chats with Bernadette Bernadette has a good listening ear Laura stein is wonderful! Everyone is very friendly, polite and cordial. Thanks for all your guidance Sarah! When Veronica turned 18 she went from Compeer Kids to the Adult Program. But I never got to speak to the person in charge. Karen form Compeer for Kids was great - I don't even know who is in charge of the adults as I've never spoken to them! she is always there just getting to know new staff member easy to connect with Vivian has been good to all her matches Staff is always helpful and takes time to get to know about the volunteer and their match. Sarah is always helpful. When I have concerns or questions she is very helpful. I have contact only when needed. We enjoy time spent together. I always look forward to next activity. Thank you for all the time, caring and love you give to Compeer clients. Sarah Simm is there if I need her. Question 19: Would you recommend Compeer to a friend or family member? I do all the time I recommended my sister to volunteer and she loves it Not right now. I have mentioned it to others. I am surprised to learn how many people don't know about Compeer. Already have! A great program with a great mission that I believe in! they are all so caught up in their own problems I have in the past. Am trying to get my wife to join. absolutely I have been trying. It can be life changing. Rewarding friendships and lots of fun! Compeer offers volunteers a way to find new friends in the local community. The program has given me a lot of personal satisfaction. Page 63 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Adult Mental Health Professional: Question 9: Overall, are you happy with Compeer? client is not compliant in treatment yet very happy with Compeer C has stayed out of the hospital since his match 3 years ago with B Compeer volunteer has drastically improved the quality of this person’s life. Joann can be difficult to motivate at times. She would prefer that others do her work for her when she is capable of doing it herself. It appears (based on conversations) that Trisha motivates as well as challenges Joann and it produces good results. My client is very enthusiastic when she talks about Compeer. It has made a real difference and validation. Sense of belonging, and self-worth! Tasha reports a strong relationship with her Compeer. She enjoys going shopping and to the movies. Tasha enjoys Compeer organized events such as the Christmas party and jewelry making. The program is a valuable asset to the community. Question 11: Do you feel a good Client-Volunteer match was made? Such a good match that client is helping volunteer with her recovery from cancer! Excellent match This client has great difficulty getting along with people. compeer volunteer is the exception Joann speaks very highly of her. Excellent match! Tasha reports that Emily is a great friend. Client not matched yet A very good fit! Question 14: How would you rate contact with Compeer Staff? At this time Heather does not have a Compeer but shows interest. If I can be of any help Just let Heather know. They made a great match for Joe Always a pleasure! Helpful, and always try to make good matches. Always helpful and very friendly. My client match is very attentive to his needs. Question 15: Would you recommend Compeer to other clients? Compeer has helped her make a friend & she is less isolated Of course! I would like all my residents to have a Compeer for socialization and ability to develop friendships with people that understand their mental illness. INDEED!! Page 64 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Appendix B: NYS Youth Program Comments Note: Comments are reported as written by the survey respondent. Youth Clients: Question 9: Overall, are you happy with Compeer? She is the greatest. Brian is a good mentor and provides wisdom to me. I love Compeer! My mentor is a very good mentor and friend. Mike Kaufman is a great mentor. Compeer is an awesome place I like it is fun. My Compeer is a good influence I am so thankful that I have such an amazing mentor The staff team is great as well as having Lynne as a match. Question 14: How can the staff be more helpful to you? They are plenty helpful I think that Nicole is helpful and respectful. She talks to me about my concerns and is the best! Maybe I can learn more about them. Just answering my questions when have them. No!! Way!! The staff can be helpful to me by doing to things. o 1. Write me a sheet for the School of the Arts. o 2. Membership for the YMCA. Keep doing what they're doing because they're doing a great job. Just be themselves, Create and host activities. The staff has always been helpful so they should keep doing what they're doing. Youth Parent/Guardian: Question 9: Overall, are you happy with Compeer? Robert is the only male influence in my son's life that is positive. My son meets once a week with his match. It is great for him. Very happy I think Jennifer does a good job with Mary They are a great help. Great mentor and sometimes can get through to her more than mom can. Miss Lynne is a good friend for our entire family. My daughter was able to relate to another female that shared her emotions, thoughts, and future goals. Page 65 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Question 14: How can the staff be more helpful to you? Stephanie is always a nice person to talk to. To continue the wonderful services they already provide. Keep the great activities coming. Always explaining compeer goals. Youth Mentor/Volunteer: Question 9: Overall, are you happy with Compeer? The staff has been supportive and helpful Too many changes in Circle of Friends leaders This is a great program that helps youth understand what it is like to have a good friend, and gives them a nonjudgmental/trustworthy person to talk to about issues. Wonderful program more funding needed for more supplies Very happy Stephany is active with me, but on her own she does not do much - her participation in chorus during school is a plus. Keep up the youth activities My relationship with Dylan has been fulfilling and continues to grow every year. Everyone at Compeer is always helpful Question 11: Do you think that you get along, have fun, and have the same interests? Jewel has been great but she is dealing alot with her family life. We are interested in the same types of activities. see comment #10 I am with a young child, so our interests are bound to be different. We do get along and have fun, however. We have different interests but are still able to do fun things Make art, enjoy a day out at a restaurant It is really a pleasure to spend time with Austin, we get along well and do have fun. We have been a great match from the get go! Always enjoy each others company. Angel and I have a great time together. We're both always learning from one another. Alyzabeth has developed and grown so much since we have been matched. She and I get along really well. Question 14: How can the staff be more helpful to you? Let us know when we can help, not just for larger events. I have not needed much from the staff, but they were very helpful when I needed to switch to a different mentee Staff is very helpful and supportive Staff is great, efficient, caring, professional Page 66 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report The staff could give some guidance or advice in how to be a positive influence on my mentee. The child I work with needs glasses, but her parents can't afford them. I don't know what to do. Anytime a coordinator changes he/she should reach out to volunteers to introduce self. They are great! Continue doing what you're doing We are pretty self-sufficient. If anything comes up, we know we can always call. The staff has been very helpful, answers all questions and concerns. Also very pleasant. They've been more than helpful. I enjoy working with compeer. Staff are great. Karen is engaging and helpful They are extremely helpful. They're always helpful. The staff at Compeer is always so caring. Youth Referring Mental Health Professional: Question 7: Overall, are you happy with Compeer? They have developed a great positive relationship with my client. Page 67 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report 2015 Compeer, Inc. Board of Directors Johanna Ambrose President/CEO, Compeer, Inc. J. Theodore Smith, Chairman Bernice Skirboll, M.S., Founder and Chair Emeritus Adam Barone, Member Rob Chisholm, Member John Crilly, Member Janine Mangione, CPA, FMFMA, Member Stephen Martin, Member Dick Rosenbloom, Member Andrew Zappia, Member Barbara Mestler, Compeer Inc. Training Resource Director, Compeer of Livingston County Survey Advisory Support Cheri L. Faunce, Member Mark Salzer, Ph.D. Pam Giambrone, Member Principal Investigator and Director Temple University Collaborative on Community Inclusion of Individuals with Psychiatric Disabilities Robb B. Giambrone, Member Page 68 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer NYS 2014 Survey Report Appendices Page 69 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org