Compeer Inc. 2014 Annual Survey Report United States Page 1 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Introduction Table of Contents Compeer Inc. 2014 Annual Survey Report United States........................................................................ 1 Tables and Charts .................................................................................................................................. 3 About Compeer...................................................................................................................................... 5 The Compeer Model.......................................................................................................................... 5 Compeer’s Mission ........................................................................................................................... 5 Survey Objectives .................................................................................................................................. 7 Research Methodology ...................................................................................................................... 7 Reporting Notes – Eligibility ............................................................................................................ 8 Overall US Response Rate ................................................................................................................ 8 Survey Part I – Service Statistics ........................................................................................................... 9 Overview ........................................................................................................................................... 9 Findings ............................................................................................................................................. 9 Clients Served ................................................................................................................................. 11 Volunteer Time ............................................................................................................................... 13 Survey Part II – Adults ........................................................................................................................ 14 Overview ......................................................................................................................................... 14 Analysis ........................................................................................................................................... 14 Adult Findings ................................................................................................................................. 14 Adult Client Findings ...................................................................................................................... 14 Adult Client Attributes .................................................................................................................... 15 Volunteer Findings .......................................................................................................................... 19 Mental Health Professional Findings .............................................................................................. 22 Adult Survey Findings – All Constituencies ................................................................................... 25 Survey Part III – Youth ....................................................................................................................... 26 Overview ......................................................................................................................................... 26 Youth Findings ................................................................................................................................ 26 Youth Client Findings ..................................................................................................................... 26 Youth Parent / Guardian Survey Findings ...................................................................................... 30 Youth Volunteer Mentor Survey Findings ...................................................................................... 33 Youth Mental Health Professional Survey Findings ....................................................................... 36 Youth Survey Findings – All Constituencies .................................................................................. 39 2015 Compeer, Inc. Board of Directors ......................................................................................... 41 Page 2 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Introduction Tables and Charts Table 1: Overall Response Rate ............................................................................................................. 8 Table 2: Services Offered ........................................................................................................................ 9 Chart 1: Diagnosis Populations Served.............................................................................................. 10 Chart 2: Ethnic Populations Served .................................................................................................... 10 Table 3: Service Statistics...................................................................................................................... 12 Table 4: Volunteer Time ....................................................................................................................... 13 Table 5: Age breakout of Clients ......................................................................................................... 14 Table 6: Program breakout of Clients................................................................................................. 14 Table 7: Survey Part II Attributes – Client Responses ..................................................................... 15 Table 8: Survey Part II Attributes – Client Responses ..................................................................... 16 Chart 1: Survey Part II– Client Responses: Impact of Compeer ..................................................... 16 Chart 2: Adult Client Outcomes ......................................................................................................... 17 Chart 3: Client Overall Experience with Compeer ........................................................................... 17 Chart 4: Client Rating of Compeer Staff Contact.............................................................................. 18 Table 9: Age breakout of Volunteers .................................................................................................. 19 Table 10: Program breakout of Volunteers ........................................................................................ 19 Table 11: Survey Part II Attributes – Volunteer Responses ............................................................ 19 Table 12: Survey Part II Attributes – Volunteer Responses ............................................................ 20 Chart 5: Volunteer Responses – Quality of Life ................................................................................ 20 Chart 6: Overall Experience – Volunteer Responses ........................................................................ 21 Chart 7: Compeer Staff Experience – Volunteer Responses............................................................ 21 Table 13: Program breakout of Surveyed Mental Health Professional (MHP) Clients ............... 22 Table 14: Survey Part II Attributes – Mental Health Professional Responses .............................. 22 Table 15: Survey Part II Attributes – Mental Health Professional Responses .............................. 23 Chart 8: Quality of Life -- Mental Health Professionals Responses ............................................... 23 Chart 9: Rating of Compeer Staff – Mental Health Professional’s Rating of Compeer Staff ...... 24 Chart 10: Overall Experience – Adult Program ................................................................................ 25 Chart 11: Adult Outcomes by Constituency Averages .................................................................... 25 Table 16: Survey Part III Attributes – Youth Client Responses ...................................................... 26 Tables 17, 18 & 19: Survey Part III Attributes – Youth Client Responses ..................................... 27 Table20: Survey Part III Attributes – Youth Client Responses ....................................................... 28 Chart 12: Youth Outcomes ................................................................................................................... 28 Chart 13 & 14: Overall Experience – Client Responses, Youth Program ...................................... 29 Tables 21, 22 & 23: Survey Part III Attributes – Parent / Guardian Responses Youth Program 30 Table 24 and 25: Survey Part III Attributes – Parent / Guardian Responses Youth Program .... 31 Chart 15: Overall Experience – Parent / Guardian Responses ........................................................ 31 Chart 16: Overall Experience – Parent / Guardian Responses ........................................................ 32 Tables 26, 27 & 28: Survey Part III Attributes – Youth Volunteer Mentor Responses ................ 33 Tables 29 and 30: Survey Part III Attributes – Youth Volunteer Mentor Responses ................... 34 Chart 17: Outcomes – Youth Volunteer Mentor Responses............................................................ 34 Chart 18: Overall Experience – Youth Volunteer Mentor Responses ............................................ 35 Page 3 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Introduction Tables 31, 32 & 33: Survey Part III Attributes – Mental Health Professional Responses ............ 36 Tables 34 & 35: Survey Part III Attributes – Mental Health Professional Responses .................. 37 Chart 19: Outcomes – Mental Health Professional Responses ....................................................... 38 Chart 20: Overall Experience – Mental Health Professionals Responses ...................................... 38 Chart 21: Overall Experience: Youth Constituencies ....................................................................... 39 Chart 22: Youth Outcomes – All Constituencies .............................................................................. 40 Page 4 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Introduction About Compeer Compeer Inc. is an international 501(c)3 nonprofit organization founded in 1973 in Rochester, New York. In 2014, Compeer had more than fifty affiliate locations based in communities throughout the United States, Australia, and Canada. Every Compeer affiliate serves adults with mental illness through its core service: one-to-one supportive friendship. Through this matched relationship, based on gender, age, and interests, Compeer Friends commit to meet once / week for one hour for one year. Meetings occur in safe settings using natural supports (i.e., enjoying a walk together, meeting for coffee, playing checkers or tennis, exploring a library). Based on the time-honored tradition that the support of friends is healing, Compeer affiliates “make friends and change lives.” The Compeer Model The Compeer Model was developed using the three elements of support – relatedness, autonomy, competence. Research done by Richard M. Ryan, et al, a professor in the Department of Clinical and Social Sciences in Psychology at the University of Rochester, shows that where these elements are present in relationships, people feel more secure, emotionally open, and enjoy greater well-being and mental health. Named a “best-practices model for recovery” by the American Psychological Association, the Compeer Model is creative, flexible and adaptable to demographic populations, such as youth, veterans, and older adults. Currently, thirteen (13) Compeer affiliates offer youth services. In late 2010, CompeerCORPS, a veteran-to-veteran mentoring program began serving United States military veterans in New York State and in 2014 the program expanded into Pennsylvania. Compeer affiliate program outcomes include social connectivity, community inclusion, preparation for work or school, decreased use of or non-utilization of hospitalization or crisis services, increased independence. For youth the outcomes monitored are increased self-esteem, resistance to peer pressure, resistance to drugs/alcohol, improved conflict management, and an increased awareness of actions. The Compeer Model is included in the Substance Abuse and Mental Health Service Administration National Registry of Evidence-based Programs and Practices. Compeer’s Mission Compeer develops, delivers and supports model programs that inspire and engage communities through the power of volunteer friends and mentors in our Compeer affiliate programs to improve the quality of life for adults, children who strive for good mental health, and their families. Compeer provides supportive leadership to its community-based Compeer Programs throughout the United States, Australia, and Canada. The objectives of Compeer are to support our affiliate programs through program expertise, branding, and marketing communication and to grow our current base of programs, by providing cost-effective solutions to communities. Page 5 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Introduction Compeer serves and supports our affiliate programs with program start-up training and best practice management, timely news and information; research, data and statistics, volunteer recruitment strategies, conferences, and web-conference educational series. Through our time-tested model and evidence-based practices of supportive friendship and mentoring, Compeer creates programs to meet the diverse needs of communities that want to improve and positively impact the lives of individuals living with mental health challenges, and their families. Compeer's community-based programs serve adults, veterans and their families, youth with emotional challenges including transition age youth and at-risk youth, and the elderly with volunteer mentor and supportive friendship programs. Our programs are measured annually and our outcomes are consistently proven effective year after year through positive survey results on individuals' improved self esteem; reintegration into family, home, faith and community; increased likelihood of employment; and overall quality of life. Page 6 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Introduction Survey Objectives On an annual basis, Compeer Inc. administers a series of surveys via its affiliate programs. Completion of the annual survey process is a requisite component of compliance with Compeer Best Practices, included in the Licensing Agreement that is signed at program startup and renewed annually. The primary objectives of these surveys are to: Gain an understanding of the demographic and programmatic composition of its affiliate programs, Gauge the satisfaction of Compeer’s constituents (clients, volunteers, mental health professionals and, in addition for youth, parents/guardians) with the Compeer Program, and Gauge the satisfaction of Compeer affiliates with the services provided by Compeer Inc. Through each of these surveys, Compeer also seeks to identify key strengths and improvement opportunities for strategic focus in coming years. Research Methodology Compeer developed a series of surveys to address the objectives outlined above. The surveys and their corresponding components are described briefly below: Survey Completed By Key Elements Component Part I Affiliate program director Program funding Program staffing Populations served Programs offered Service statistics Part II Adult program client Adult program volunteer Adult program mental health professional Impact of Compeer Program on various attributes Impact of Compeer Program on employment, housing and crisis service use Overall satisfaction with Compeer services Part III Youth program client Youth program volunteer Youth program parent / guardian Youth program mental health professional Impact of Compeer Program on various attributes Impact of Compeer Program on self-esteem, resistance to peer pressure, resistance to drugs/alcohol, improved conflict management, and an increased awareness of actions Part IV Affiliate program staff Overall satisfaction with Compeer services (e.g. programmatic assistance, website, etc.) Conference attendance Suggestions for improvement In November, 2014 Compeer distributed an electronic version of Part II (Adult), of the survey to all Compeer affiliates. Part III (Youth), was distributed to all affiliates that operate youth programs in December, 2014. Included in this correspondence was a memorandum explaining the survey process, sample cover letters for affiliate use, and links to SurveyMonkey, an online data collection and organizing site, for online data entry at the affiliate program level. In compliance with Compeer Best Practices, Compeer Inc. requested all eligible affiliates administer the surveys to clients, volunteers, and referring mental health professionals. Affiliates were asked to administer the surveys as soon as possible, given the understanding that survey results would be due to Compeer Inc. on April 1, 2015. Page 7 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Introduction Reporting Notes – Eligibility At the time of initial survey distribution to affiliate programs in November, 2014 and January, 2015 survey materials were sent to all eligible affiliates. Eligibility required that an affiliate program had at least a one-to-one match that had been active for a minimum of six months. Response rates detailed in this report are based upon the number of eligible affiliate programs in 2014. Eligible affiliate programs for the purpose of this survey report are forty (40) programs in the United States. Overall US Response Rate Overall Response: Rate details the number of affiliate programs responding, by survey part, across all eligible affiliate programs. Table 1: Overall Response Rate Part I Part II Part III Part IV # Programs Responding 24 31 9 23 Eligible Programs* 40 40 13 40 % of Programs Responding 60% 77.5% 69% 57.5% * Eligible programs refers to Compeer affiliate programs with a one-to-one matches in both Adult and Youth programs which had been active for at least six months at the time of reporting. . Page 8 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part I - Statistics Survey Part I – Service Statistics Overview Part I of the Compeer Annual Survey focuses on the Compeer affiliate program and its characteristics. Each program director or lead coordinator is asked to complete Part I of the survey. Program characteristics requested in Part I of the survey include staffing, budget, services offered, populations served, as well as other basic information. Part I of the survey also requests each program’s service statistics, which includes an overview of the number of clients served for each service type. Findings Services Offered: Details the types of services offered at the Compeer programs based upon responses to Part I. Table 2: Services Offered # Affiliates Program Offering Participating 40 Adult 1:1 13 Youth 1:1 Compeer Calling 11 2 Lunch Buddies Senior Program 4 CompeerCorps (Vet to Vet) 9 5 E-Buddies Friends for a Day 4 4 Pen Pals - Adult 2 Pen Pals - Youth Skillbuilders - Adult (Group and/or 4 1:1) Wait list offered services monthly 9 4* Other Volunteer & Client Though not explicitly detailed in the table above, affiliates also provided services to further engage clients; for example, inclusion in monthly program activities such as Annual Picnic, holiday parties (youth and adults), Older Adult Ethnic Lunches in the community, Reading Club, Writer's Circle, Mental Health First aid Training on Adults, Veterans, and Youth, jewelry-making, game night, movie afternoon, breakfast club, Bingo, Halloween party, potluck dinners, pre-Thanksgiving potluck dinner, ice skating, Mother's Day card-making, Valentine's Day card and cookie making, Art Gallery tour, Road 2 Recovery Race, Masquerade Gala Fundraiser, and painting and drawing classes. Family Support is a key offering across affiliate programs to provide information, resources and support to client families, per client-directed preference. *Other Volunteer & Client offerings = Supportive Partners, Compeer Together Volunteering Group, and Office Assistants. Page 9 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part I - Statistics Populations Served: Details data reported on Part I for Compeer clientele populations served in regard to diagnosis and ethnicity. Not all affiliates track this data. Chart 1: Diagnosis Populations Served Additional demographic information: Programs reported that 133 of their clients have substance abuse issues (based on 42% of affiliates who track this information). Additionally, programs reported 44 volunteers that are/were consumers of mental health services (based on 35% of affiliates that track this information). Chart 2: Ethnic Populations Served Page 10 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part I - Statistics Clients Served Clients Served -- Totals: In 2014, a total of 4,031 clients were served by 2,388 volunteers in matched relationships. Despite the number of clients served and the growth in Compeer’s client and volunteer bases, there remain people awaiting Compeer services. In 2014, programs reported a total of 933 adults awaiting a match, and 388 youth awaiting a match. Newly-referred individuals and those not yet matched are immediately provided opportunities for social connectivity and community inclusion through invitations to monthly/annual activities, such as life-skills development, wellness initiatives, civic programs and other events/celebrations. Page 11 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part I - Statistics Table 3: Service Statistics Service Statistics: details the number of matches by volunteer and by client at the beginning of 2014, the number added throughout the year, and the total number served in 2014. Compeer Program Adult 1:1 VOLUNTEERS Adult 1:1 CLIENTS Youth 1:1 VOLUNTEERS Youth 1:1 CLIENTS Compeer Calling VOLUNTEERS Compeer Calling CLIENTS Lunch Buddies Youth VOLUNTEERS Lunch Buddies Youth CLIENTS Senior Program VOLUNTEERS Senior Program CLIENTS CompeerCORPS VOLUNTEERS (Veteran program) CompeerCORPS CLIENTS (Veteran Program) E-Buddies VOLUNTEERS E-Buddies CLIENTS Friends for a Day VOLUNTEERS Friends for a Day CLIENTS Group VOLUNTEERS Group CLIENTS ADULT Pen Pals Program VOLUNTEERS ADULT Pen Pals Program CLIENTS YOUTH Pen Pals Program VOLUNTEERS YOUTH Pen Pals Program CLIENTS Skillbuilders VOLUNTEERS (Group and/or 1:1 sessions) Skillbuilders CLIENTS (Group and/or 1:1 sessions) Wait List VOLUNTEERS (monthly services provided) Wait List CLIENTS (monthly services provided) Other Services VOLUNTEERS Other services CLIENTS ACTIVE matches on 1/1/14 NEW Matches between 1/1/14 and 12/31/14 Total Number Served in 2014 837 845 345 346 94 107 31 31 167 177 59 47 33 40 100 312 82 68 7 10 2 2 187 183 105 105 19 29 15 15 65 65 108 108 5 6 50 204 10 12 4 5 0 0 1024 1028 450 451 113 136 46 46 232 242 167 155 38 46 150 516 92 80 11 15 2 2 28 87 9 806 12 28 14 28 0 203 0 7 42 115 9 1009 12 35 Page 12 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part I - Statistics Volunteer Time The total number of volunteer hours expended to serve the clientele described above in 2014 was 67,932.75. Programs reported a total average of 5,661.1 volunteer hours per month, with January being the strongest month for number of volunteer hours. Table 4: Volunteer Time 2014 Hours JAN. 5,953.25 FEB. 5,759.50 MAR. 5,829.25 APR. 5,745.50 MAY 5,576.75 JUNE 5,692.25 JULY 5,346.00 AUG. 5,407.00 SEP. 5,637.25 OCT. 5,575.50 NOV. 5,610.25 DEC. 5,800.25 Total 67,932.75 Page 13 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part II - Adult Program Findings Survey Part II – Adults Overview Part II of the Compeer Annual Survey focuses on the impact the Compeer Program has on adult clients based on input from the client, the volunteer, and the referring mental health professional (MHP). As such, Part II of the survey is distributed to these three constituency groups. The impact of the Compeer Friendship is explored primarily through thirteen (13) attributes. Survey respondents are asked to rate their level of agreement with the 13 attributes on a five point scale, ranging from Strongly Disagree to Strongly Agree. Respondents were also given the option to note that a particular attribute was Not a Goal / Focus Area. Respondents were also asked a number of Yes / No questions regarding additional impacts the friendship has had on their life, as well as open-ended questions regarding satisfaction with the program / services. Analysis A total of thirty-one (31) programs submitted their results to Part II of the survey. This represents 77.5% of the forty (40) eligible programs at the time of this report. Adult Findings The first set of questions in Part II of the survey asks the respondent to identify their level of agreement with a series of attributes’ impact on the client. The results of this component of the survey are given from the perspective of the client, the volunteer, and the referring mental health professional. Adult Client Findings The following tables detail the impact of the Compeer Program from the client’s perspective. Table 5: Age breakout of Clients Response Response Client Age Breakout Percent Count 18-25 3.9% 14 26-34 8.1% 29 35-49 20.8% 75 50-59 29.7% 107 60 - older 37.5% 135 Table 6: Program breakout of Clients Response Response Client Program Breakout Percent Count 87.6% 312 Adult 1:1 2.5% 9 CompeerCORPS (Vet-2-Vet) Compeer Seniors 9.8% 35 Clients reported that they spent an average of 7.1 hours a month with their Compeer Friend. Page 14 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part II - Adult Program Findings Adult Client Attributes The following tables detail the impact of the Compeer Program from the client’s perspective. Table 7: Survey Part II Attributes – Client Responses From the Client's perspective, as a result of the Compeer Friendship: a. I have someone to confide in which helps me feel good about myself b. I have someone who provides advice, guidance and helps me solve problems c. I feel a sense of belonging to others and feel connected to other people d. I feel I have an increase in social connections e. I participate in more leisure activities in the community f. I am more interested in working in the community or have started to work g. My housing situation has improved or, if previously satisfied with housing, it has remained stable h. My use of hospitalization or crisis services has been reduced or I have not needed such services I. I usually get the social and emotional support my need j. I have more confidence managing my health concerns (physical and mental) Strongly Agree Agree 206 56.4% 179 49.6% 161 44.5% 160 44.2% 116 32.0% 73 20.4% 132 134 36.7% 146 40.4% 156 43.1% 136 37.6% 137 37.7% 76 21.2% 136 Neither Agree or Disagree 19 5.2% 21 5.8% 28 7.7% 42 11.6% 61 16.8% 67 18.7% 42 Disagree Strongly Disagree 4 1.1% 9 2.5% 14 3.9% 19 5.2% 23 6.3% 38 10.6% 15 1 0.3% 2 0.6% 1 0.3% 2 0.6% 5 1.4% 7 2.0% 3 Not a Focus Area 1 0.3% 4 1.1% 2 0.6% 3 0.8% 21 5.8% 97 27.1% 33 36.6% 37.7% 11.6% 4.2% 0.8% 9.1% 125 129 47 21 3 33 34.9% 36.0% 13.1% 5.9% 0.8% 9.2% 150 41.2% 123 36.3% 173 47.5% 152 44.8% 29 8.0% 40 11.8% 7 1.9% 9 2.7% 2 0.5% 1 0.3% 3 0.8% 14 4.1% Page 15 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 365 361 362 362 363 358 361 358 364 339 Compeer US 2014 Survey Report Part II - Adult Program Findings Table 8: Survey Part II Attributes – Client Responses Neither Since being matched the Client has Strongly Strongly Agree Agree or Disagree become more interested in: Agree Disagree Disagree 43 59 68 39 7 a. Attending school or educational classes 12.2% 16.7% 19.3% 11.0% 2.0% 61 97 80 19 7 b. Joining a faith/religious group 17.3% 27.5% 22.7% 5.4% 2.0% 71 86 84 20 6 c. Volunteering in the community 20.0% 24.2% 23.7% 5.6% 1.7% 60 92 71 25 6 d. Joining a club 17.1% 26.2% 20.2% 7.1% 1.7% 75 86 71 21 9 e. Being more involved in music or art activities 21.3% 24.4% 20.2% 6.0% 2.6% 115 134 49 8 5 f. Participating in more activities, overall 34.6% 40.4% 14.8% 2.4% 1.5% 99 118 52 12 4 g. Getting more physical activity into my daily life 29.6% 35.2% 15.5% 3.6% 1.2% Chart 1: Survey Part II– Client Responses: Impact of Compeer Page 16 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Not a Focus Area 137 38.8% 89 25.2% 88 24.8% 97 27.6% 90 25.6% 21 6.3% 50 14.9% Response Count 353 353 355 351 352 332 335 Compeer US 2014 Survey Report Part II - Adult Program Findings Chart 2: Adult Client Outcomes The following graph details the percentage of adult clients who responded with “Strongly Agree” or “Agree” (top 2 boxes) to questions related to specific outcomes of their Compeer one-to-one supportive friendship. The client portion of the Part II of the survey was rounded out with a series of Yes / No questions regarding the client’s overall experience with the Compeer Program. Chart 4: Overall Experience – Client Responses details the adult client responses to these questions. Chart 3: Client Overall Experience with Compeer Page 17 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part II - Adult Program Findings Chart 4: Client Rating of Compeer Staff Contact 83.2% of the adult clients indicated that they have had contact with Compeer Staff Page 18 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part II - Adult Program Findings Volunteer Findings Table 9: Age breakout of Volunteers Volunteer Age Response Response Breakout Percent Count 18-25 6.3% 35 9.2% 51 26-34 35-49 14.5% 80 23.6% 130 50-59 60 - older 46.4% 256 Table 10: Program breakout of Volunteers Response Response Volunteer Program Breakout Percent Count Adult 1:1 86.6% 472 CompeerCORPS (Vet-2-Vet) 2.9% 16 10.5% 57 Compeer Seniors Volunteers indicated they spent an average 6.56 hours of a month with their Compeer Friend. Table 11: Survey Part II Attributes – Volunteer Responses The following tables detail the impact of the Compeer Program from the volunteer’s perspective. Neither Not a From the Volunteer's perspective, as a result Strongly Strongly Agree Agree or Disagree Focus of the Compeer Friendship, their Friend: Agree Disagree Disagree Area 175 174 22 3 1 6 a. Feels they have someone to confide in which helps them feel good about himself/herself 45.9% 45.7% 5.8% 0.8% 0.3% 1.6% 117 154 72 21 1 15 b. Seeks advice, guidance and help on how to solve problems 30.8% 40.5% 18.9% 5.5% 0.3% 3.9% 117 175 70 11 1 6 c. Feels a sense of belonging to others and connected to other people. 30.8% 46.1% 18.4% 2.9% 0.3% 1.6% 100 173 86 16 1 5 d. Has an increase in social connections 26.2% 45.4% 22.6% 4.2% 0.3% 1.3% 77 132 111 28 5 27 e. Participates in more leisure activities in the community 20.3% 34.7% 29.2% 7.4% 1.3% 7.1% 59 63 105 61 8 82 f. Is more interested in working in the community or has started to work 15.6% 16.7% 27.8% 16.1% 2.1% 21.7% g. Housing situation has improved or, if 103 139 71 20 6 41 previously satisfied with housing, it has remained stable h. Use of hospitalization or crisis services has been reduced or not needed i. Usually gets the social and emotional support they need j. Has more confidence managing their health conditions (physical and mental) 27.1% 36.6% 18.7% 5.3% 1.6% 10.8% 80 120 99 20 7 54 21.1% 31.6% 26.1% 5.3% 1.8% 14.2% 87 23.0% 76 20.1% 213 56.2% 170 44.9% 54 14.2% 98 25.9% 18 4.7% 18 4.7% 2 0.5% 1 0.3% 5 1.3% 16 4.2% Page 19 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 381 380 380 381 380 378 380 380 379 379 Compeer US 2014 Survey Report Part II - Adult Program Findings Table 12: Survey Part II Attributes – Volunteer Responses According to the Volunteer, their Neither Strongly Strongly Compeer Friend has become more Agree Agree or Disagree Agree Disagree interested in: Disagree 36 51 100 63 3 a. Attending school or educational class 9.6% 13.6% 26.6% 16.8% 0.8% 45 87 110 48 4 b. Joining a faith/religious group 11.9% 23.0% 29.1% 12.7% 1.1% 38 83 107 61 3 c. Volunteering in the community 10.0% 21.8% 28.2% 16.1% 0.8% 30 77 119 55 3 d. Joining a club 8.1% 20.7% 32.0% 14.8% 0.8% 36 93 126 43 7 e. Being more involved in music or art activities 9.6% 24.9% 33.7% 11.5% 1.9% 72 166 80 28 3 f. Participating in more activities, overall 19.0% 21.1% 7.4% 0.8% 53 126 109 35 7 g. Is interested in getting more physical activity into their life 14.0% 33.2% 28.8% 9.2% 1.8% Not a Focus Area 123 32.7% 84 22.2% 88 23.2% 88 23.7% 69 18.4% 30 7.9% 49 12.9% Response Count Chart 5: Volunteer Responses – Quality of Life 379 volunteers responded to the question: Being a Compeer Volunteer has had a positive impact on MY quality of life. Page 20 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org 376 378 380 372 374 379 379 Compeer US 2014 Survey Report Part II - Adult Program Findings The volunteer portion of the Part II of the survey was rounded out with a series of Yes / No questions regarding the volunteer’s overall experience with the Compeer Program. The following charts detail the volunteer responses to these questions. Chart 6: Overall Experience – Volunteer Responses Chart 7: Compeer Staff Experience – Volunteer Responses 94.6% of volunteer respondents indicated that they have had contact with Compeer Staff. 358 volunteers rated their contact experience. Page 21 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part II - Adult Program Findings Mental Health Professional Findings Table 13: Program breakout of Surveyed Mental Health Professional (MHP) Clients Response Response Program Breakout Percent Count 83.3% 75 Adult 1:1 4.4% 4 CompeerCORPS (Vet-to-Vet) Compeer Seniors 12.2% 11 On a World-wide basis mental health professionals indicated that their clients spent an average 6.7 hours of a month with their Compeer Friend. Table 14: Survey Part II Attributes – Mental Health Professional Responses This table details the impact of the Compeer Program on the client from the perspective of the mental health professional. From the Mental Health Professional's perspective, as a result of the Compeer Friendship, their Client: a. Feels they have someone to confide in which helps them feel good about himself/herself b. Has someone who provides advice, guidance and helps him/her solve problems c. Feels a sense of belonging to others and connected to other people d. Has an increase in social connections e. Participates in more leisure activities in the community f. Is more interested in working in the community or has started to work g. Housing situation has improved or, if previously satisfied with housing, it has remained stable h. Use of hospitalization or crisis services has been reduced or not needed i. Usually gets the social and emotional support they need j. Has more confidence managing their health conditions (physical and mental) Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree Not a Focus Area 46 31 5 1 1 1 54.1% 36.5% 5.9% 1.2% 1.2% 1.2% 40 47.1% 43 50.6% 41 48.2% 39 46.4% 17 20.0% 29 29 34.1% 31 36.5% 33 38.8% 27 32.1% 17 20.0% 22 11 12.9% 8 9.4% 8 9.4% 13 15.5% 14 16.5% 16 3 3.5% 1 1.2% 2 2.4% 2 2.4% 7 8.2% 3 0 0.0% 1 1.2% 0 0.0% 0 0.0% 0 0.0% 0 2 2.4% 1 1.2% 1 1.2% 3 3.6% 30 35.3% 15 34.1% 25.9% 18.8% 3.5% 0.0% 17.6% 32 37.6% 34 40.5% 26 30.6% 20 23.5% 34 40.5% 30 35.3% 14 16.5% 10 11.9% 16 18.8% 1 1.2% 3 3.6% 3 3.5% 0 0.0% 0 0.0% 0 0.0% 18 21.2% 3 3.6% 10 11.8% Page 22 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 85 85 85 85 84 85 85 85 84 85 Compeer US 2014 Survey Report Part II - Adult Program Findings Table 15: Survey Part II Attributes – Mental Health Professional Responses Mental Health Professional's opinion that Neither Strongly Strongly their Client has become more interested Agree Agree or Disagree Agree Disagree in: Disagree 8 24 34 23 1 a. Attending school or educational class 5.4% 16.1% 22.8% 15.4% 0.7% 9 18 45 24 1 b. Joining a faith/religious group 6.0% 12.1% 30.2% 16.1% 0.7% 13 31 37 20 2 c. Volunteering in the community 8.8% 20.9% 25.0% 13.5% 1.4% 14 30 48 20 2 d. Joining a club 9.4% 20.1% 32.2% 13.4% 1.3% 20 30 42 16 2 e. Being more involved in music or art activities 13.7% 20.5% 28.8% 11.0% 1.4% 35 81 22 6 0 f. Participates in more activities, overall 23.2% 53.6% 14.6% 4.0% 0.0% 18 54 33 14 1 g. Is interested in getting more physical activity into their daily life 12.3% 37.0% 22.6% 9.6% 0.7% Chart 8: Quality of Life -- Mental Health Professionals Responses Page 23 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Not a Focus Area 59 39.6% 52 34.9% 45 30.4% 35 23.5% 36 24.7% 7 4.6% 26 17.8% Response Count 87 87 86 87 86 88 84 Compeer US 2014 Survey Report Part II - Adult Program Findings The metal health professional portion of the Part II of the survey was rounded out with a series of Yes / No questions regarding the mental health professional’s overall experience with the Compeer Program. 99.3% of Mental Health Professionals Would Recommend the Compeer Program to others Chart 9: Overall Experience – Mental Health Professional (MHP) Responses 59.3% of mental health professionals have had contact with Compeer Staff Chart 9: Rating of Compeer Staff – Mental Health Professional’s Rating of Compeer Staff Page 24 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part II - Adult Program Findings Adult Survey Findings – All Constituencies Chart 10: Overall Experience – Adult Program This chart reflects the results of the Overall Experience sections for the three adult constituencies—client, volunteer, and mental health professional—and references the percentage of these groups who answered in the affirmative for the four questions common to each section. Chart 11: Adult Outcomes by Constituency Averages This chart details the average of all three adult constituency groups —client, volunteer, and mental health professional— who responded with “Strongly Agree” or “Agree” to questions related to specific outcomes of the Compeer Friendship. Page 25 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part III - Youth Program Findings Survey Part III – Youth Overview Part III of the Compeer Annual Survey focuses on the impact the Compeer Program has on youth clients, based on input from the client, the client’s parent / guardian, the volunteer, and the referring mental health professional. As such, Part III of the survey is distributed to these four constituency groups. The impact of the Compeer mentoring relationship is explored primarily through seventeen (17) attributes. Survey respondents are asked to rate their level of agreement with the 17 attributes on a five point scale, ranging from Strongly Disagree to Strongly Agree. Respondents were also given the option to note that a particular attribute was Not a Goal / Focus Area. Respondents were also asked a number of Yes / No questions regarding additional impacts the mentorship has had on their life, as well as open-ended questions regarding satisfaction with the program / services. Youth Findings The first set of questions in Part III of the survey asks the respondent to identify their level of agreement with a series of attributes’ impact on the client. The results of this component of the survey are given from the perspective of the client, the parent/guardian, the volunteer and the referring mental health professional. Youth Client Findings Youths spent an average of 4.7 hours a month with their Compeer Mentor in 2014. Table 16: Survey Part III Attributes – Youth Client Responses These tables detail the impact of the Compeer Program on the client from the perspective of the client. Since being matched with their Compeer Really Doesn't Doesn't Does Not Response Agree Mentor the Youth reports: Agree Know Agree Apply Count 64 20 1 0 1 a. I have someone to talk to and who helps me 86 feel good about myself 74.4% 23.3% 1.2% 0.0% 1.2% 61 23 3 0 0 b. I have someone who gives advice and helps me 87 learn how to get along better with other people 70.1% 26.4% 3.4% 0.0% 0.0% 68 17 2 0 0 c. I have someone who gives advice and helps me 87 feel good about myself 78.2% 19.5% 2.3% 0.0% 0.0% 63 22 2 0 0 d. My Compeer Mentor knows that I want to do 87 many things in life and will help me to do them 72.4% 25.3% 2.3% 0.0% 0.0% 66 10 0 0 0 e. My Compeer Mentor relationship has been 76 good 86.8% 13.2% 0.0% 0.0% 0.0% Page 26 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part III - Youth Program Findings Tables 17, 18 & 19: Survey Part III Attributes – Youth Client Responses Since being matched with their Compeer Really Doesn't Doesn't Agree Mentor, the Youth is trying to: Agree Know Agree 45 5 1 1 a. Stay away from alcohol and drugs 52.3% 5.8% 1.2% 1.2% 54 23 2 4 b. Not give in to negative peer pressure 62.8% 26.7% 2.3% 4.7% 48 28 2 3 c. Settle conflict calmly and control anger 55.8% 32.6% 2.3% 3.5% 59 20 2 2 d. Think more about how what I do affects others 68.6% 23.3% 2.3% 2.3% Since being matched with their Compeer Mentor, the Youth a. Take time to make good decisions b. Try to have good social skills c. Show self-control d. Recognize how someone else is feeling e. Talk to people Since being matched with their Compeer Mentor, Youth do more things in the community like: a. Community service (volunteering, church, etc.) b. Creative activities (music lessons, art, etc.) c. Participating in youth programs (sports, clubs, etc.) Does Not Apply 34 39.5% 3 3.5% 5 5.8% 3 3.5% Never Rarely Sometimes A Lot 0 0.0% 0 0.0% 0 0.0% 1 1.3% 0 0.0% 0 0.0% 0 0.0% 1 1.3% 2 2.6% 1 1.3% 24 31.6% 27 35.5% 31 40.8% 11 14.5% 23 30.3% 52 68.4% 49 64.5% 44 57.9% 62 81.6% 52 68.4% Really Agree Agree Doesn't Know Doesn't Agree Does Not Apply 19 22.1% 44 51.2% 30 34.9% 24 27.9% 20 23.3% 20 23.3% 5 5.8% 2 2.3% 0 0.0% 3 3.5% 2 2.3% 5 5.8% 35 40.7% 18 20.9% 31 36.0% Page 27 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 86 86 86 86 Response Count 76 76 76 76 76 Response Count 86 86 86 Compeer US 2014 Survey Report Part III - Youth Program Findings Table20: Survey Part III Attributes – Youth Client Responses Since being matched with their Really Doesn't Doesn't Agree Compeer Mentor, the Youth: Agree Know Agree 52 28 1 1 a. Do homework more often: 60.5% 32.6% 1.2% 1.2% 52 25 1 0 b. Go to school more: 59.8% 28.7% 1.1% 0.0% 47 28 0 0 c. Get better grades: 61.8% 36.8% 0.0% 0.0% 52 19 3 0 d. Pass this grade level: 68.4% 25.0% 3.9% 0.0% 48 14 1 0 e. Finish high school: 64.0% 18.7% 1.3% 0.0% Does Not Apply 4 4.7% 9 10.3% 1 1.3% 2 2.6% 12 16.0% Chart 12: Youth Outcomes This graph details the percentage of youth clients who responded with the combined “Strongly Agree” or “Agree” to questions related to specific outcomes of the Compeer mentoring relationship. Page 28 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 86 87 76 76 75 Compeer US 2014 Survey Report Part III - Youth Program Findings Chart 13 & 14: Overall Experience – Client Responses, Youth Program The client portion of Part III of the survey was rounded out with a series of Yes / No questions regarding the youth’s overall experience with the Compeer Program. 81.0% of the youth who interact with Compeer Staff have indicated they like the interaction. Page 29 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part III - Youth Program Findings Youth Parent / Guardian Survey Findings Parents/guardians indicate their youth spent an average of 5.8 hours a month with their Compeer Mentor in 2014. Tables 21, 22 & 23: Survey Part III Attributes – Parent / Guardian Responses Youth Program These tables detail the impact of the Compeer Program on the youth client from the perspective of the youth’s parent / guardian. Since their child has been matched with a Really Doesn't Doesn't Does Not Agree Compeer Mentor, they think: Agree Know Agree Apply a. My child can talk to the Compeer Mentor and I believe that is helping to increase self-esteem. b. My child now has another person in his/her life who can give advice and help him/her to learn how to get along better with other people. c. I believe that the Compeer Mentor understands that my child wants to do many things in life and is helping to get them accomplished. d. I think that the Compeer Mentor has been a good relationship for my child. Since their child has been matched with a Compeer Mentor, their child is: a. Staying away from alcohol and drugs. b. Not giving in to negative peer pressure. c. Settling conflict calmly and control anger. d. Thinking more about how his/her actions affect other people. Since being matched with a Compeer Mentor, their child: a. Takes time to make good decisions b. Tries to have good social skills c. Shows self-control d. Recognizes how someone else is feeling e. Talks to people 31 12 0 1 0 70.5% 27.3% 0.0% 2.3% 0.0% 30 8 1 1 2 71.4% 19.0% 2.4% 2.4% 4.8% 31 6 4 2 0 Response Count 44 42 43 72.1% 14.0% 9.3% 4.7% 0.0% 37 84.1% 5 11.4% 1 2.3% 1 2.3% 0 0.0% Doesn't Know 0 0.0% 2 4.5% 0 0.0% 2 4.5% Doesn't Agree 1 2.3% 4 9.1% 6 13.6% 4 9.1% Does Not Apply 30 68.2% 3 6.8% 2 4.5% 1 2.3% Really Agree 9 20.5% 20 45.5% 15 34.1% 18 40.9% 4 9.1% 15 34.1% 21 47.7% 19 43.2% Never Rarely Sometimes A Lot 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 3 6.8% 3 6.8% 2 4.5% 1 2.3% 1 2.3% 22 50.0% 19 43.2% 22 50.0% 18 40.9% 10 23.3% 19 43.2% 22 50.0% 20 45.5% 25 56.8% 32 74.4% Agree Page 30 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org 44 Response Count 44 44 44 44 Response Count 44 44 44 44 43 Compeer US 2014 Survey Report Part III - Youth Program Findings Table 24 and 25: Survey Part III Attributes – Parent / Guardian Responses Youth Program Since being matched with a Compeer Mentor, Really Doesn't Doesn't Does Not they think their child does more things in the Agree Agree Know Agree Apply community like: 6 12 0 7 18 a. Community service (volunteering, church, etc.) 14.0% 27.9% 0.0% 16.3% 41.9% 12 14 1 6 10 b. Creative activities (music lessons, art, etc.) 27.9% 32.6% 2.3% 14.0% 23.3% 7 15 1 7 13 c. Participating in youth programs (sports, clubs, etc.) 16.3% 34.9% 2.3% 16.3% 30.2% Since their child has been matched with a Compeer Mentor, they think that they are trying to: a. Do homework more often b. Go to school more c. Get better grades d. Pass this grade level e. Finish high school Really Agree Agree Doesn't Know Doesn't Agree Does Not Apply 24 54.5% 22 50.0% 26 60.5% 24 54.5% 14 31.8% 15 34.1% 14 31.8% 13 30.2% 15 34.1% 10 22.7% 1 2.3% 0 0.0% 0 0.0% 2 4.5% 1 2.3% 3 6.8% 0 0.0% 2 4.7% 1 2.3% 0 0.0% 1 2.3% 8 18.2% 2 4.7% 2 4.5% 19 43.2% Chart 15: Overall Experience – Parent / Guardian Responses This chart details the percentage of Youth Program parents/guardians who responded with “Strongly Agree” or “Agree” to questions related to specific outcomes of the Compeer mentorship. Page 31 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 43 43 43 Response Count 44 44 43 44 44 Compeer US 2014 Survey Report Part III - Youth Program Findings Chart 16: Overall Experience – Parent / Guardian Responses The parent / guardian portion of Part III of the survey was rounded out with a series of Yes / No questions regarding the parent / guardian’s overall experience with the Compeer Program. 90.9% of the parent/guardian respondents indicated that they spoke to Compeer Staff and 83.7% said that Compeer involvement was a good experience. Page 32 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part III - Youth Program Findings Youth Volunteer Mentor Survey Findings o Volunteers indicate they spent an average of 6.5 hours a month with their Compeer Mentor in 2014. Tables 26, 27 & 28: Survey Part III Attributes – Youth Volunteer Mentor Responses This table details the impact of the Compeer Program on the client from the perspective of the youth mentor. Really Doesn't Doesn't Does Not Response Youth Volunteer Mentor Responses: Agree Agree Know Agree Apply Count a. I feel that I am someone else that my 52 36 2 0 4 mentee can talk to and that I can help 94 55.3% 38.3% 2.1% 0.0% 4.3% increase his/her self-esteem b. I feel that I am another person in my 53 34 3 0 4 mentee's life who can give advice and help 94 him/her to learn how to get along better 56.4% 36.2% 3.2% 0.0% 4.3% with other people c. I acknowledge that my mentee wants to 49 29 7 1 7 do many things in life and I will help 93 52.7% 31.2% 7.5% 1.1% 7.5% him/her to do them 64 25 2 0 3 d. I think that my relationship with my 94 Compeer mentee has been a good one 68.1% 26.6% 2.1% 0.0% 3.2% Since being matched with a Youth, the Volunteer Mentor thinks the Youth is trying to: a. Stay away from alcohol and drugs b. Not give in to negative peer pressure c. Settle conflict calmly and control anger d. Think more about how his/her actions affect other people Since being matched, the Volunteer Mentor thinks the Youth: a. Takes time to make good decisions b. Shows self-control c. Recognizes how someone else is feeling d. Talks to people Really Agree Agree Doesn't Know Doesn't Agree Does Not Apply 23 24.7% 24 25.5% 24 25.5% 27 28.7% 16 17.2% 41 43.6% 46 48.9% 42 44.7% 6 6.5% 13 13.8% 10 10.6% 13 13.8% 1 1.1% 5 5.3% 3 3.2% 3 3.2% 47 50.5% 11 11.7% 11 11.7% 9 9.6% Never Rarely Sometimes A Lot 0 0.0% 0 0.0% 0 0.0% 1 1.1% 3 3.3% 4 4.3% 6 6.5% 5 5.6% 52 56.5% 43 46.7% 37 40.2% 28 31.1% 37 40.2% 45 48.9% 49 53.3% 56 62.2% Page 33 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 93 94 94 94 Response Count 92 92 92 90 Compeer US 2014 Survey Report Part III - Youth Program Findings Tables 29 and 30: Survey Part III Attributes – Youth Volunteer Mentor Responses These tables detail the impact of the Compeer Program on the Client from the perspective of the youth volunteer mentor. Since being matched, the Volunteer Mentor Really Doesn't Doesn't Does Not Agree thinks the Youth is more active in the community: Agree Know Agree Apply 7 22 25 13 26 a. Community service (volunteering, church, etc.) 7.5% 23.7% 26.9% 14.0% 28.0% 23 36 9 6 18 b. Creative activities (music lessons, art, etc.) 25.0% 39.1% 9.8% 6.5% 19.6% 10 25 23 14 19 c. Participating in youth programs (sports, clubs, etc.) 11.0% 27.5% 25.3% 15.4% 20.9% Since being matched, the Volunteer Mentor thinks the Youth is trying to: a. Do homework more often b. Go to school more c. Get better grades d. Pass this grade level e. Finish high school Really Agree 23 24.7% 26 28.0% 22 23.9% 28 30.8% 21 22.6% Agree 42 45.2% 41 44.1% 44 47.8% 37 40.7% 29 31.2% Doesn't Know 17 18.3% 10 10.8% 13 14.1% 16 17.6% 11 11.8% Doesn't Agree 2 2.2% 4 4.3% 4 4.3% 1 1.1% 1 1.1% Does Not Apply 9 9.7% 12 12.9% 9 9.8% 9 9.9% 31 33.3% Chart 17: Outcomes – Youth Volunteer Mentor Responses This chart details the percentage of youth mentor/volunteers who responded with “Strongly Agree” or “Agree” to questions related to specific outcomes of the Compeer mentorship. Page 34 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 93 92 91 Response Count 93 93 92 91 93 Compeer US 2014 Survey Report Part III - Youth Program Findings Chart 18: Overall Experience – Youth Volunteer Mentor Responses The volunteer portion of Part III of the survey was rounded out with a series of Yes / No questions regarding the volunteer’s overall experience with the Compeer Program. Page 35 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part III - Youth Program Findings Youth Mental Health Professional Survey Findings Tables 31, 32 & 33: Survey Part III Attributes – Mental Health Professional Responses These tables detail the perceived impact of the Compeer Program on the client from the perspective of the youth’s referring mental health professional. Since their youth client has a Compeer match, the Really Doesn't Doesn't Does Not Agree referring professional observes: Agree Know Agree Apply 5 1 1 0 1 a. My client can talk to the Compeer Mentor and I believe that is helping to increase self-esteem 62.5% 12.5% 12.5% 0.0% 12.5% b. My client now has another person in his/her life who 3 2 1 0 2 can give advice and help him/her to learn how to get 37.5% 25.0% 12.5% 0.0% 25.0% along better with other people c. I believe that the Compeer Mentor understands that 3 1 3 0 1 my client wants to do many things in life and is helping 37.5% 12.5% 37.5% 0.0% 12.5% to get them accomplished 4 3 0 0 1 d. The Compeer mentorship has been a good relationship for my client 50.0% 37.5% 0.0% 0.0% 12.5% Since their youth client has a Compeer match, the referring professional observes the youth: a. Stay away from alcohol and drugs b. Not give in to negative peer pressure c. Settle conflict calmly and control anger d. Think more about how his/her actions affect other people Since the Compeer match, the referring professional sees their youth client is more active in the community: a. Community service (volunteering, church, etc.) b. Creative activities (music lessons, art, etc.) c. Being in youth programs (sports, clubs, etc.) Really Agree 1 14.3% 1 12.5% 1 12.5% 1 12.5% Agree 2 28.6% 3 37.5% 4 50.0% 5 62.5% Doesn't Know 0 0.0% 1 12.5% 0 0.0% 0 0.0% Doesn't Agree 0 0.0% 0 0.0% 0 0.0% 0 0.0% Does Not Apply 4 57.1% 3 37.5% 3 37.5% 2 25.0% Really Agree Agree Doesn't Know Doesn't Agree Does Not Apply 0 0.0% 1 12.5% 2 25.0% 1 12.5% 2 25.0% 1 12.5% 2 25.0% 1 12.5% 1 12.5% 2 25.0% 2 25.0% 2 25.0% 3 37.5% 2 25.0% 2 25.0% Page 36 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 8 8 8 8 Response Count 7 8 8 8 Response Count 8 8 8 Compeer US 2014 Survey Report Part III - Youth Program Findings Tables 34 & 35: Survey Part III Attributes – Mental Health Professional Responses This table details the perceived impact of the Compeer Program on the client from the perspective of the youth’s referring mental health professional. Since their youth client has a Compeer match, the referring professional observes: a. Do homework more often b. Go to school more c. Get better grades d. Pass this grade level e. Finish high school Since their youth client has had a Compeer match, the referring professional observes the youth: a. Takes time to make good decisions b. Shows self-control c. Recognizes how someone else is feeling d. Talks to people Really Agree 0 0.0% 2 25.0% 0 0.0% 0 0.0% 0 0.0% Agree 4 50.0% 3 37.5% 4 50.0% 5 62.5% 3 37.5% Doesn't Know 1 12.5% 0 0.0% 1 12.5% 0 0.0% 0 0.0% Doesn't Agree 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% Does Not Apply 3 37.5% 3 37.5% 3 37.5% 3 37.5% 5 62.5% Never Rarely Sometimes A Lot 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 5 71.4% 5 71.4% 5 71.4% 5 71.4% 2 28.6% 2 28.6% 2 28.6% 2 28.6% Page 37 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Response Count 8 8 8 8 8 Response Count 7 7 7 7 Compeer US 2014 Survey Report Part III - Youth Program Findings Chart 19: Outcomes – Mental Health Professional Responses This chart details the percentage of youth mental health professionals who responded with “Strongly Agree” or “Agree” to questions related to specific outcomes of the Compeer mentorship. Chart 20: Overall Experience – Mental Health Professionals Responses The mental health professional portion of Part III of the survey was rounded out with a series of Yes / No questions regarding the mental health professional’s overall experience with the Compeer Program. Page 38 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part III - Youth Program Findings Youth Survey Findings – All Constituencies Chart 21: Overall Experience: Youth Constituencies This graph reflects the results of the Overall Experience sections for youth clients, parents/guardians, volunteers, and mental health professionals, and references the percentage of these groups who answered in the affirmative Page 39 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org Compeer US 2014 Survey Report Part III - Youth Program Findings Chart 22: Youth Outcomes – All Constituencies This graph details the averaged percentage of all four youth constituency groups who responded with “Strongly Agree” or “Agree” to questions related to specific outcomes of the Compeer mentoring relationship. Page 40 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org 2015 Compeer, Inc. Board of Directors Johanna Ambrose President/CEO, Compeer, Inc. J. Theodore Smith, Chairman Bernice Skirboll, M.S., Founder and Chair Emeritus Adam Barone, Member Rob Chisholm, Member John Crilly, Member Janine Mangione, CPA, FMFMA, Member Stephen Martin, Member Dick Rosenbloom, Member Andrew Zappia, Member Barbara Mestler, Compeer Inc. Training Resource Director, Compeer of Livingston County Survey Advisory Support Cheri L. Faunce, Member Mark Salzer, Ph.D. Pam Giambrone, Member Principal Investigator and Director Temple University Collaborative on Community Inclusion of Individuals with Psychiatric Disabilities Robb B. Giambrone, Member Page 41 Compeer Inc. 1600 South Avenue, Suite 230 ● Rochester, New York 14620 800.836.0475 ● jambrose@compeer.org ● www.compeer.org