15.9874
QPoint™ User Advice
This shower is fitted with a QPoint Filter Capsule to retain
bacteria that may be present in the water supply
x
✓
Keep an appropriate distance
below the Filter Capsule when
using the shower.
Do not touch.
x!
Do not clean.*
x
Do not remove.
*Where professional cleaning protocols are in place, the
external surfaces of the filter capsule may be cleansed using
a new disposable wipe and commonly available chrome
compatible cleaning solutions. At no point should the filter
capsule be disconnected during cleaning.
Note the water filter installation and exchange date.
Troubleshooting
The Filter Capsule is leaking where it joins
the Docking Station
The Filter Capsule has been dropped on
the floor. Can it still be used?
Ensure that the o’ring seal on the Docking Station
is in position and intact. Ensure that Filter Capsule
is fully engaged in the Docking Station. To confirm
engagement, try to rotate the Filter Capsule to the
left after connection. It should not rotate if fully
engaged.
No, you will need to replace the Filter Capsule.
The Filter Capsule does not disconnect from
the Docking Station
Ensure the release button on the Docking Station
has been fully lifted. If disconnecting from a QPoint
Docking Station - Shower Assembly with Quick
Connect Inlet, the Docking Station will need to be
held to avoid rotation. Grasp the Filter Capsule and
rotate left to disengage.
Water flow through the Filter Capsule is slow
If the Filter Capsule has been disconnected, air may
have entered and caused air locking which can
significantly reduce the flow of water through the
device. If this is the case, the Filter Capsule should
be replaced with a new one. If the Filter Capsule has
not been disconnected then it is possible that the
reduction in water flow may be as a result of heavy
contamination of the water supply with particles, rust
or micro-organisms. This particulate contamination
may be intermittent and/or related to maintenance
or building work associated with the water system.
The Filter Capsule should be replaced with a new
one when the flow rate becomes unacceptable. If
appropriate contact your local Pall representative or
distributor for suitable pre-filtration advice.
Upstream, non-filtered water samples are
needed for water quality testing
If a water sample is required for testing between
Filter Capsule exchanges, remove the existing
Filter Capsule and dispose of according to local
procedures. To achieve water flow from the water
outlet, disconnect the Docking Station. Collect the
water sample(s) as per local guidelines. Immediately
reconnect the Docking Station and install a new
Filter Capsule.
If I have a problem who should I contact?
If you have a problem which you are unable to
resolve, please see www.pall.com/medical, and/
or contact your local Pall representative, distributor
or retailer to discuss and if appropriate to return
product(s) for further investigation. Products for
return must be placed in a re-sealable bag and
returned following instructions given by your local
Pall representative, distributor or retailer.
The Filter Capsule has been replaced, but
the water flow is still reduced
Ensure that the Filter Capsule is fully engaged with
the Docking Station. Flow rates through the Filter
Capsule are dependent on water pressure. If your
water pressure is less than 1 bar, the pressure may
not be enough to achieve sufficient flow through the
device. Please contact a plumber or local estates
department to advise if the water pressure can be
increased.
Pall Corporate Headquarters
25 Harbor Park Drive
Port Washington
NY 11050
Pall International Sàrl
Avenue de Tivoli 3
1700 Fribourg
Switzerland
Pall Filtration Pte Ltd.
1 Science Park Road, #05-09/15
East Wing, The Capricorn
Singapore Science Park II, Singapore 117528
(866) 347-3428 phone
pouwater.us@pall.com email
+41 (0)26 350 53 00 phone
LifeSciences.EU@pall.com email
+65 6389 6500 phone
sgcustomerservice@pall.com email
© 2016 Pall Corporation. Pall,
and QPoint are trademarks of Pall Corporation. ® indicates a trademark registered in the USA. TM indicates a common law trademark.
Part numbers quoted are covered by the Copyright of Pall Corporation.
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