Onondaga Creekwalk
Existing Use and Conditions Study
SUNY College of Environmental Science and Forestry
Center for Community Design Research
November 2015
Onondaga Creekwalk
Existing Use and Conditions Study
Prepared by:
Maren King, Project Director
Kyle Volz, Research Assistant
The SUNY ESF Center for Community Design Research
One Forestry Drive, Syracuse, NY 13210
315-470-4721
ccdr@esf.edu
www.esf.edu/ccdr
Sincere thanks are extended to city staff that provided information, suggested
contacts and assisted with outreach for the project, including Glen Lewis, City of
Syracuse Parks Department and Ben Walsh, City of Syracuse Department of
Neighborhood and Business Development.
This project was accomplished with support from the Helen R. Brady Memorial
Trust.
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Table of Contents
Introduction
The Onondaga Creekwalk ……………………………………………………….. 3
Reasons for the Study ……………………………………………………………. 4
Overview of Methods
Unobtrusive Observation ………………………………………………………… 4
Questionnaires …………………………………………………………………… 5
Interviews and Correspondence with Social Service Representatives...………….. 5
Data Analysis and Results
Unobtrusive Observation Results ………………………………………………....
Questionnaire Results – Community Members …………………………………..
Questionnaire Results – Business Owners ……………………………………….
Results of Interviews and Correspondence with Social Service Representatives…
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15
29
33
Synthesis and Findings
Design ……………………………………………………………………………..
Information ………………………………………………………………………..
Maintenance and Management ……………………………………………............
Social Interactions ………………………………………………………………...
35
40
41
42
Conclusions……………………………………………………………………………….. 44
References………………………………………………………………………………… 45
Appendices
Unobtrusive Observation Protocol and Data Mapping……………………………. 47
Questionnaires……………………………………………………………………... 61
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INTRODUCTION
This report documents a research study that was completed during the summer of 2015 by the SUNY
ESF Center for Community Design Research (CCDR). The purpose of the study was to investigate
and document the existing use and conditions of the Onondaga Creekwalk, including patterns of use,
what is working well and what are the challenges and opportunities. The intention was to provide
information that can be used to inform design, management and maintenance decisions to help ensure
that the Creekwalk provides positive community impacts.
History and Status of the Onondaga Creekwalk
The Onondaga Creekwalk is a linear path system envisioned as an “intermodal transportation spine
through which pedestrians and bicyclists will be transported from various origins to many destinations
in a safe, efficient and aesthetically pleasing manner” (Syracuse Creekwalk Phase II Feasibility Study,
2008). The route will generally follow Onondaga Creek, which originates about 27 miles south of the
city of Syracuse and empties into Onondaga Lake just north of the city. The city’s intention is to have
a continuous path that extends from the southern border to Onondaga Lake, with the potential to
connect to other trail systems within and beyond the city’s boundaries.
At the time of this study in summer 2015, the Creekwalk currently runs for approximately 2.6 miles
between Armory Square in downtown Syracuse and Onondaga Lake. It has been developed in
segments, beginning with the first ½ mile-long Franklin Square segment from 1989 to 1991. Designed
and constructed as part of a project to redevelop derelict industrial buildings into new and revitalize
office, retail and residential space, this segment integrates historically inspired architecture and
landscape elements. This segment runs in Franklin Square from Mission Landing to just south of
Spencer Street (Syracuse Creekwalk Phase II Feasibility Study, 2008).
The Inner Harbor segment from Kirkpatrick Street to midway between the Bear Street Bridge and
Hiawatha Blvd was completed in in 1997. This was later upgraded as part of the Inner Harbor
development. (Syracuse Creekwalk Phase II Feasibility Study, 2008)
The two original segments were incorporated into the design of Creekwalk Phase I that was completed
in 2011 and comprises the path system existing at the time of this study. Creekwalk Phase II is
currently in design and will run between Armory Square and Kirk Park in the city’s southwest
neighborhood. A third phase of the Creekwalk would run between Kirk Park and the city’s southern
border at Dorwin Springs.
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Reasons for the Study
There are a number of reasons to perform research to better understand the use and conditions of the
existing Creekwalk.
1. Phase I of the Creekwalk is now over four year old, long enough to have established patterns of
use. Design of Creekwalk Phase II can be informed by the experience and conditions of the
existing Creekwalk. In addition, there are also other Creekwalk related projects, such as the
Lake Lounge at Onondaga Lake, which can utilize data from this study.
2. A group of people interested in forming a “Friends of the Creekwalk” group has met and some
in attendance want to work on action projects. Better understanding of strengths, issues and
concerns can help direct those efforts and provide a basis for seeking funds through grants if
appropriate.
3. New development adjacent to the Creekwalk has already changed the landscape and character
of the corridor, and it will continue to change over the next several years especially in the Inner
Harbor. This has been an important recreation and greenway space for many different people.
Knowing who the existing users are, what they do, and what is important to them will help
with design decisions for the private development as well as public improvements.
4. Funding for improvements, programming and maintenance is very tight. Understanding
priorities and preferences can help inform decision on allocation of resources.
Although the CCDR developed the idea for the project and obtained a grant to fund it, city staff from
several departments believed that it was timely and valuable. They provided project support with
communication, outreach and information.
Overview of Research Methods
Data were collected using three primary methods: unobtrusive observations, questionnaires and
interviews. These methods allowed collection of a range of information, and for some questions
allowed triangulation of data and cross checking results.
Unobtrusive Observation
Unobtrusive observation is an appropriate technique for collecting data on patterns of use, types of
activities, interaction between people and certain user characteristics. It has limited value in
understanding how people feel about a place. It is best used to assess existing conditions and
identifying problems, and can also be used to project future patterns of use (Hester, 1986). Six
different locations were chosen over the 2.6 mile Creekwalk. Each site was observed at the same times
of the day and days of the week to capture rhythms of use but also be consistent in collection
methodology. This method proved to be insightful in the populations and activities not through a
questionnaire. See Appendix 1 for composite tracking maps for each of the six locations.
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Questionnaires
Questionnaires can help uncover existing activities, the feelings about a place, ideas and desires
through the collection of individual responses to questions (Hester, 1986). Questionnaires were
available in hard copy and on-line formats.
Questionnaires were created to ask questions of three main groups, as follows.
1. Community members who use, or don’t use, the Creekwalk – Respondents were asked
approximately 10 questions related to existing use, conditions and ideas for improvements, as
well as basic demographic information of age and residence locale. There was a mix of
qualitative or open ended questions, and quantitative or close ended questions. Questionnaires
were distributed in hard copy form on the Creekwalk (which could be filled in right then or
mailed back). Information about the on-line questionnaire was distributed via bookmarks on
the Creekwalk, in several area businesses and at the Parks Department, and through email and
Facebook postings by individuals and several area businesses. During the six week period that
the questionnaire was initially available, approximately 120 questionnaires were completed, of
which 20 were hard copy and the remainder were on-line.1
2. Business owners or representatives – Data collection from businesses consisted of both on site
interview using the questionnaire as a guide for discussion as well as online and hard copy
forms. Questionnaire were distributed door-to-door to over 60 downtown businesses in an
effort to understand the Creekwalk’ s effect on business as well as insight from business
owners on potential areas of concern or improvement. Ten businesses responded, eight of
which were in the form of interviews that used the questionnaire questions as the basis for data
collection.
3. City Departments – A questionnaire was developed for city departments to gather data on
value of the Creekwalk to the city, department responsibilities, concerns and ideas for
improvement. The questionnaire was filled out by the Parks Department staff during a staff
meeting. It was available in on-line form to several other departments but no other responses
were received back.
See Appendix 2 for blank copies of the questionnaires for each group.
Interviews and Correspondence with Organizational Representatives
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The data and results do not yet reflect questionnaires completed by almost 300 National Grid employees who were
allowed to submit responses several weeks after the initial questionnaire was closed due to an internal communication
glitch in the company. Due to time constraints we were not able to document and analyze this data for inclusion in the
results and findings of this report. However, based on initial analysis of the quantitative responses we believe that the
National Grid employees represent a different cohort of users and once documented can provide valuable information
about community members who live mostly outside of the city, and from a larger percentage of people who do not use the
Creekwalk.
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CCDR staff corresponded with and/or conducted interviews with organization staff who interact with
hard to reach populations that use the Creekwalk. This includes New Americans and the “homeless,
people who do not have a permanent place to live, or choose to live outside. CCDR staff were in
contact with staff from Catholic Charities, the Rescue Mission and Hopeprints.
Data Analysis and Results
In this section the data analysis and results are presented organized by the different methods that were
used. This includes Unobtrusive Observation, the Use and Conditions Questionnaire, the Business
Questionnaire and the Interviews and Correspondence with organizational Representatives.
Unobtrusive Observation Results
The observations took place at six different sites located along the existing Creekwalk from late May
through early July 2015. For more information about the characteristics of each site and reasons they
were chosen, see “Observation Results by Individual Observation Sites”.
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Overall Creekwalk Observation Results:
Who is Using the Creekwalk?

Gender – Observed Population: A total of 938 people were documented in the area of the
Creekwalk during the time periods of observation. 54 percent of those observed appeared to be
male and 46 of those observed appeared to be female. Use by males is slightly higher than their
representation of the population in city and county census data.

Race – The chart illustrates racial data from the city and county (2010 Census), the race of
people observed using the Creekwalk, and the racial identification of people who filled out the
Use and Conditions Questionnaire. The results show that more than 80 percent of those
observed using the Creekwalk appeared to be white. This is fairly close to the overall county
population but is higher than the city population of white residents. Based on the observations,
the use of the Creekwalk by people who appear to be Black or African Americans and Asians
or Pacific Islanders is significantly lower than the overall population of those groups in the
City of Syracuse.2
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Observation of race is not a reliable source of data, as compared to asking people how they identify themselves. However,
the research team thought it would be important to have a general sense of use by broad categories of race based on skin
color and facial characteristics. This would allow cross check with the racial identities of those that filled out
questionnaires, and comparison with racial breakdown of the city and county population.
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Overall Creekwalk Observation Results: When are people using the Creekwalk?

Use by Time of Day - Observed Population: The
results showed that the highest usage of the
Creekwalk was during midday hours (12:001:00PM) followed by evening use (5:00-6:00PM)
and then morning use (7:30-8:30 AM). Midday
use accounts for almost half of all use and
morning use accounts for a small percentage at
16%.

Use by Day of Week – Observed Population: Over
two thirds of individuals observed were using the
Creekwalk on weekdays.
Overall Creekwalk Observation Results: What
are people doing on the Creekwalk?

Creekwalk Use - Observed Population: The existing
Creekwalk is designed as a linear non-vehicular
transportation route. While some of the spaces do
support sitting and other activities, the vast majority
of those observed using the Creekwalk were
walking. Running and bicycling are also common
modes of movement but significantly lower than
walking.
Observation Results by Individual Observation Sites
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(See Appendix 1 for documentation of the patterns of use at each of the six observation sites for at
three different times of the day, on weekdays and on weekends.)
Site 1 - The Creekwalk at West Fayette Street: Located on the west edge of Armory Square adjacent
to the “Serpent” sculpture, this site was chosen for its
close proximity to the Creekwalk trailhead, the
availability of benches and the view of one of the
designated parking areas for the Creekwalk.
o Site 1 Movement Preferences - A large
portion of the people observed at this
site were not actually using the section
of the Creekwalk but rather were
walking, running or biking along
adjacent streets such as West Fayette
Street.
o Site 1 Results – Many of the
results for this site are in line with
overall numbers for the Creekwalk
such as age, gender and
movement. One difference is that
more people who appeared to be
Black or African American were
observed at this site than any of
the other sites observed.
Although not officially tracked, based on observation notes there was a higher number
of apparently indigent or “homeless” people at this site than at the other sites observed.
Another observation is that the parking lot seems to be utilized primarily by visitors to
Armory Square businesses not by those using the Creekwalk immediately after parking
their cars.

Site 2 – The Creekwalk at Erie Blvd. West: This
observation site is located in the plaza space on
the south side of Erie Blvd., generally across
from the Niagara Mohawk building. The
building west of the plaza is currently occupied
by Café Kubal. The site was chosen for its
location near downtown businesses, its location
in a section that uses primarily existing city
streets as the Creekwalk’s path and its design as
a small plaza with a number of benches.
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o Site 2 Movement Preferences – Pedestrian traffic at this site occurs both on the
sidewalk and through the plaza space approximately equally.
o Site 2 Results - This site, had results that are in line with overall Creekwalk data, with
some differences observed regarding the amount of people.
The site has by far the most people
moving through it on weekdays than
any other observation locations. When
comparing the weekday to weekend
usage the difference is enormous with
weekend observations recording less
than 15% of the population that was
recorded during the week. This is
likely due to the fact that observations
also showed that many of the people
who use this site appear to be working at local businesses, especially National Grid.
They are using this section on the Creekwalk to access their office buildings and also
appear to be using it to move in the direction of Armory Square. A very small number
of people use the benches during lunchtime.

Site 3 – The Creekwalk at Franklin Square:
This observation site is the “Circle Park”
located in Franklin Square. This section of
the Creekwalk allows the option to use either
a set of stairs or a ramp to move between the
section of the path that is close to the level of
the Creek and the section that is at street
level. This site was chosen because of its
location in an established mixed use
neighborhood with direct access to the
Creekwalk. Other reasons for choosing it
include the presence of benches, and different
materials and design features than other sections of the Creekwalk.
o Site Movement Preferences – The vast majority of the people observed were using the
Creekwalk, not walking through or sitting in the Circle Park. There was little
directional preference with almost equal numbers of people walking north (toward the
Inner Harbor) and south (toward Armory Square. The exception to this was weekend
evenings when more people were heading south along the Creekwalk.
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o Site Results - This site had very
little difference to the overall
Creekwalk data with the
exception of one category, age.
It has an almost equal amount
of people between the ages of
45 to 64 as people from the
ages of 25 to 44, which
contrasts with the overall
numbers with show more
people in the 25 to 44 age group as a percentage than people in the 45 to 64 age group.
Integrally designed as part of the redevelopment of Franklin Square landscape, the
Creekwalk in this area is composed of brick and concrete, has detailing that reinforces
the historic features and architecture and has a variety of ornamental trees and shrubs.
The path is close to the water and it is one of the most attractive portions of the
Creekwalk. Within the “Circle Park”, the benches provided were used infrequently.

Site 4 – The Creekwalk at the Inner Harbor:
This observation site is located at Syracuse’s
Inner Harbor just off of West Kirkpatrick Street,
a short walk from the city Parks Department.
The observation location was on the
amphitheater seats facing the Inner Harbor.
From this location movement of people along
the Creekwalk as well as coming/going from the
floating dock area can be observed. The Inner
Harbor location has an adjacent large parking
area and open air venue for events, making it
potentially more attractive for people to drive from other areas of the city and outside the city
with easy access to the Creekwalk.
o Site Movement Preferences – People who utilized the Inner Harbor parking area as a
starting point tended to head north to Onondaga Lake rather than south towards
downtown Syracuse.
o Site Findings – This site had many similarities with the overall Creekwalk data but
there were some differences. There was an increased amount of running and slight
increase of biking compared to the other sites. (The higher amount of running is likely
due to the day and time of observation, which coincided with the Kitty Hoynes Running
Club Wednesday evening Creekwalk run.)
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This site also shows an
increased amount of people
within the ages of 45 to 64,
similar to the Creekwalk at
Franklin Square but in this case
this group was actually higher
than the 25 to 44 age group.
Observers of this site commented on the diversity of activities. The amphitheater area
was used by a few people for a variety of activities including fishing, seating, and
hanging out. The open lawn space west of the amphitheater was also used for informal
activities such as pick up games. People fish along the shoreline north of the
observation site.

Site 5 – The Creekwalk at Bear Street – This
observation site is located just south of the
Bear Street Bridge over the Inner Harbor
outlet and several hundred feet east of the
parking area at the intersection of Van
Rennselear and Bear Streets. It was chosen
because of its location close to the parking
area and the ability to observe long stretches
of the Creekwalk and adjacent spaces to the
north and south. There is a Creekwalk map
and directional signage at the intersection of
the Creekwalk and the path from the parking lot.
o Site Movement Preferences - This site like other sites has a lot of usage on the
Creekwalk itself however movement off of the Creekwalk is almost nonexistent. The
parking area that is noted by the city of Syracuse on their website as a designated for
the Creekwalk (as opposed to the Inner Harbor which is not specifically designated)
had almost no use during the times observed.
o Site Findings – The site data show no significant differences worth noting in the areas
of gender, race, age or movement. People stopping to look at the signage was observed
only once.
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
Site 6 – The Creekwalk at Hiawatha Blvd.:
This observation site is located under the
Hiawatha Blvd. bridge over the Inner Harbor
outlet. It was chosen because it is the last
access point on the Creekwalk before its
terminus at Onondaga Lake (approximately
.25 miles to the north. Observations at this
site capture people coming from the south
over the Hiawatha Blvd. bridge, those
starting out from adjacent parking and those
returning from the lake terminus to the
north.
o Site Movement Preferences – The site had movement primarily from the south to north
during the times observed (although theoretically there should be the same number of
people moving in both directions because there is no developed access points beyond
this area).
o Site Findings – Two primary
differences distinguish this
site from the others observed.
First there were significantly
fewer people observed
moving through this site than
any of the other sites. While
the Erie Blvd West site is an
anomaly because of the office
workers walking through the
site on weekdays, the average
of the other four sites is
about 150 people observed.
The total at Hiawatha Blvd.
was 51.
o The second significant
difference was between
male and female use.
Starting from the Inner
Harbor and moving north,
the use by females declined
progressively, from 40% of
the total number of people
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observed to 20% at Hiawatha Blvd.
Both the lower number of Creekwalk users at this site and lower percentage of use by
women are significant differences. Review of this data in association with questionnaire
responses does yield some possible reasons, which are discussed further in the findings
section of the report.
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Questionnaire Results – Community Members
The results of the questionnaire designed for community members about use and conditions the
Creekwalk are generally organized by quantitative data and qualitative data. The quantitative data
provides a quick snapshot of certain demographic characteristics of the respondents and allows cross
check with observation data. The qualitative data provides a more in-depth glimpse into respondents
experience with Creekwalk, and allows them to express thoughts and ideas that are not accessible
through quantitative questions alone.
Quantitative Data
Do you currently utilize the Creekwalk?:
This was the first question on the questionnaire. Over 90% of
respondents to the initial questionnaire currently use the
Creekwalk. Those that do not use the Creekwalk were directed
to anwer questions about why they don’t use the Creekwalk
and suggestions for improvements, if any, that would
encourage their use. All respondents answered the questions
requesting demographic data about residence location and
race.
Residence Location of respondents
Almost two-thirds of the questionnaire respondents reside in
the city of Syracuse.
Of the respondents that live within the city, the highest
representation comes from the Northside, followed by
Downtown, the Westside, and the Eastside. The lowest
representation in the questionnaire comes from the Southside,
the Valley, Eastwood and the Lakefront.
These results have not been correlated to total population
within each of these TNT neighborhood districts; this is not a
random sample but a volunteer self selection of people filling it
out. However, the fact that there are few responses from the
Southside and Valley and Eastwood, all of which have
signficant numbers of residents may indicate fewer users from
those neighborhoods. By comparison, 8% of respondents from
the Lakefront which has less than 1,000 residents may indicate a
high level of use among people who live there.
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Mode of Transportation to access the Creekwalk
Understanding how people access the Creekwalk can be
important in planning for connections to neighborhoods and
identifying the need for other facilities that can support or
encourage intended use and access.
Over half the respondents access the Creekwalk as on foot,
walking or running. This might be interpreted that they live
or work within reasonable walking distance, generally
considered to be ¼ to ½ mile. While access by bicycle
might be expected to be higher than 14% given the
Creekwalk’s stated purpose as a mulit-modal transportation
route, this figure matches the movement data from the
unobtrusive observations.
Frequency of use of the Creekwalk
How often respondents use the Creekwalk may
influence their familiarity with conditions, and it may
influence their comfort based on the amount repeated
use. About half of the questionnaire respondents use
the Creekwalk at least once per week, with another 20
percent using it several times per month. This might
indicate that a large percentage of the respondents are
familiar with the existing conditions due to their
frequency of use.
Use of the Creekwalk with other people
Over 60% of respondents indicated that they generally
use the Creekwalk with one or more other people, with
less than 40% using it by themselves.
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Activities on the Creekwalk
Respondents (N=122)
selected from a list of
activities those that they did
along the Creekwalk. The
results show that respondents
identify mulitple activities in
which they participate on the
Creekwalk. Movement
activities predominate; just
about all of the respondents
say they walk on the
Creekwalk. Activities that are
more sedentary such as
sitting, fishing and eating
occur less often. Talking with
friends occurs in association
with both movement and
sedentary activities.
The Creekwalk is designed for movement. It is not know from these responses alone whether other
activities would occur if the space was design to them.
Qualitative Data
Qualitative data is in people’s own words, whether spoken or written. These data are in response to
open-ended questions, rather than closed ended or fixed choice questions that have a defined set of
responses. Open ended questions allow respondents to provide detail that can help explain responses,
especially if respondents are asked “why?” as a follow-up response. There were three open-ended
questions asked of those that use the Creekwalk:
 What do you like about the Creekwalk?
 Do you feel comfortable using the Creekwalk? (y/n) Why?
 What would you change or improve about the Creekwalk?
The text responses to each question were coded and analyzed. The codes were grouped into categories
of related concepts or themes. There was a quantification of the data by individual code which
provided a general sense of where different ideas fell within the range of those expressed. This relative
quantification is shown in the form of a bar graph. However, rather than describe these individual
codes or factors, the results are presented by major categories of related codes. The categories are
listed in order of the total number of responses attributable to the codes in each category.
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What Respondents Like about the Creekwalk
Respondents were asked what they like about the existing Creekwalk to provide information on the
facility’s strengths and what seems to be working well. These provide insight into the social, physical
and maintenance characteristics that should be continued and strengthened.
Relative quantification of coded responses to the question “What do you like about the existing Creekwalk?”
Creekwalk Location and Route Characteristics
The responses in this category were all related to the Creekwalk location relative to other places or
features.
 Convenience – The most mentioned characteristic, convenience refers to the routes location in
relation to the respondents work or home. Comments include, “…right outside my office” and
“I live in Franklin Square and I love how easy it is to access the Creekwalk and run and walk
on it every day.” Others appreciate its proximity to Downtown.
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

Connectivity - The Creekwalk allows people to make connections to different places and parts
of the city. Expressions of common ideas include, “…connects different parts of the city and
stretches out to the lake”, “It provides a safe and scenic route between important points of the
city (downtown, Armory Square, Franklin Square, Inner Harbor, Destiny Center, and hopefully
Liverpool and State Fair, amphitheater, Lakeland, Baldwinsville)
Relationship to water – Visual and physical access to water, especially Onondaga Creek is
highly valued. Many respondents appreciate when the path is close enough to get views of the
Creek, described by one person as, “The moments it runs immediately adjacent to the creek,
allowing for a direct visual connections” and another, “I love the parts that go down next to
the creek, as well as the part that goes through Franklin Squire. It’s really beautiful.” Many
people just wrote, “The Creek”.
Landscape Characteristics
This category includes comments that referenced people’s appreciation for the landscape and context
that the Creekwalk traverses. These comments tend to be more about surroundings than specific design
features of the Creekwalk itself.
 Scenery – A fair number of people used the words “scenic” or “scenery” as single words to
describe why they like the Creekwalk. Others used it in a longer description, such as “it is a
beautiful, scenic place to walk…” and “Pleasant scenery in the middle of the city”.
 Open space/parks – Having space with grass was important to some respondents and some
noted the Creekwalk also as an urban park or having a “park atmosphere”.
 Views/Vistas – A few people noted views and
vistas, with a couple of longer descriptions
including, “like the view of trees and
vegetation” and “interesting vistas of the
city”.
 A subcategory of Landscape Characteristics
are people’s positive emotional responses or
feelings about the Creekwalk landscape.
These are very difficult to pin down without
more complete descriptions due to the fact
that respondents may use the same
descriptive terms to describe two different experiences. These positive attributes might also be
related to fitness and health aspects of the Creekwalk.
o Peaceful, quiet – The most mentioned words to describe the atmosphere of the
Creekwalk, peaceful and quiet were used most as single words or together. Several
respondents used them to describe specific experiences, including “the water is nice and
quiet,” “quiet, peaceful ride”, and “quiet time in the city”.
o Beauty– Respondents have individual perceptions of beauty. The word was used by
itself but also to describe other characteristics, such as “beauty of flowers, trees, and the
19

creek itself”, “I like the beautiful, rural atmosphere in an urban area”, “and it is
especially beautiful as it meanders between the Inner Harbor and Franklin Square!”
o Relaxing, serene– A few respondents specifically noted that the Creekwalk is relaxing,
serene or tranquil, with one describing “the rushing water sounds of the creek are
relaxing” and another identifying “serenity/natural landscape in an urban environment.
Within the category of Landscape Characteristics there were also a few positive comments
about the sense of seclusion and appreciation for the gardens
Path Characteristics
Included in this category are comments that are
specifically
about
the
Creekwalk
path
characteristics rather than its route and location.
These provide a little more detail on responses
describing the actual physical features of the path.
 Dedicated path – The Creekwalk provides a
path that is not shared with cars or other
vehicular traffic. This provides a sense of
safety as well relief from busyness of city
streets, as expressed in the statement,
“Provides good walking location within the urban environment without having to
navigate city streets and associated traffic and noise” and “Safe bike route alternative to
biking on street”.
 Paved level surface – The path is paved and fairly level providing a “nice easy try through
the city” that is “easy to walk even in bad weather”.
 In addition, this category also included several positive comments about educational
signage, the maintenance of the path, its continuity, comfort amenities including benches
and areas of sun and shade.
Natural Factors
There were a number of responses that referenced a
positive relationship or attitudes toward nature, and
feeling that they were in a place with natural
elements.
 Nature in the City – The Creekwalk corridor
provides the opportunity to experience
nature in the city, expressed as “natural area
with the city center”, “natural setting that is
close to the city”, and “it provides a nice
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


nature/scenic path in an otherwise urban area”. Some comments also show appreciation for
both the natural and built environment, including, “The mixture of an urban feel while being in
nature”, and “I like how it has a little nature and a little urban scenery”.
Trees – Trees are mentioned in general and specifically for several reasons including the shade
they provide (“can be in the cool shade of the trees”), their relationship to path (“I enjoy the
green grassy tree lined part of the walk”, and their multi-season interest (“Trees provide a
beautiful canopy of blossoms in the Spring and in the Fall the vibrant colors are spectacular”.)
Natural setting – Some respondents simply used the words “natural setting”, with general
references to trees, flowers and water.
Also mentioned in this category was
wildlife, including waterfowl and the bald
eagles at Onondaga Lake.
Exercise and Recreation
 Exercise, general – Some respondents liked
that the Creekwalk because it provides a
convenient place for exercise and physical
activity.
 Lunch or other break from work – For
some who work nearby, the Creekwalk
provides a place to take a break during
lunch or at other times, for exercise and
stress relief. It is described as a “good place
to take a ‘stress break’, get fresh air and
stretch legs after sitting at desk for hours”,
and “Provides a great change of scenery
from hectic office setting during lunch
hours”.
There is the implication that using the Creekwalk
provides both physical and mental health benefits.
Other comments related to fitness and recreation
included the Creekwalk as a place for children and
for education.
Social Interactions
Respondents brought up positive aspects of the Creekwalk related to interactions with other people,
both those they know and those they do not.
21

Public interactions – There were comments on
the fact that you see people using the Creekwalk,
that people are nice and friendly (“Friendly users
compared to those at Onondaga Lake Park”) and
that this is a place to “interact with people I don’t
know”.
 Safety – A few people commented that they like
the Creekwalk because it is safe, or feels safe, in
reference to personal safety. There are qualifying
statements, such as “It feels safe at least during
lunch hours” and “Feels safe, always see other
people”.
Several people also specifically mentioned the Creekwalk
as a place for personal interactions with people they
know.
Respondents feelings of being comfortable on the
Creekwalk and why
The vast majority of people (93%) that responded to the
initial survey feel comfortable using the Creekwalk. Most
responses were focused on safety and security but some
responders mentioned design and condition of the
pathway.
The bubble chart illustrates responses from those that
said “yes” and those that said “no” in response to the
questions, do you feel comfortable on the Creekwalk,
separated into categories of reasons why. Although most
people responded yes they feel comfortable, in their
written responses some people answered, “yes I feel
comfortable but…” and then wrote a qualifying
statement, such as “because there are usually other people
around”, or “I only run with someone else”.
Written responses related to respondent’s feelings of
safety could be divided into three major categories of
Social Factors, Route Design Factors and Maintenance
Factors.
22
Social Factors related to feeling Comfortable
Most of the comments that were about personal safety were of a social nature, meaning that they had
to do with interactions with other people.






Many respondents had a positive perception of safety and said they had no reason not to feel
safe. They gave a variety of reasons, generally that it looks and feels safe, as expressed in one
response, “Never had a problem while using or sensed a dangerous situation”. A couple of
male respondents stated they felt safe because of their gender.
Many respondents felt safe on the Creekwalk because they use the route during daytime hours
when other people are around.
Some people use the route only with someone else and will not use it alone.
In addition to safety, some people feel comfortable because it is calm and quiet, with one
person describing the atmosphere as “peaceful compared to the rest of the city”, “There are
other people but not too many”, “it is a quiet, safe area that is not overly crowded.”
Several people who said they felt comfortable qualified this with concerns about the vandalism
of light fixtures.
On the negative side, a few respondents who said they were not comfortable most often said
that it was undesirable people they were uncomfortable with, most often those they perceived
as homeless or asking for money. “On occasion there are strangers that request money from me
as I’m running by or some that are sleeping along the path”. Conversely, at least one person
had a different perspective, writing, “the vagrants are not embolden(ed) to panhandle or hang
out doing drugs.”
Route Design characteristics related to feeling Comfortable
Design of the corridor can influence a sense of safety, a concept that was reinforced by several
respondents.
 The most mentioned positive design characteristic was opportunities to exit if they felt
threatened. This included comments that people felt comfortable riding their bikes on the
entire route, such as “I prefer to bike it because I can move away faster/easier if I need
to.”
 The ability to exit is related closely to a
concern about isolated areas, places
where people feel they would not be seen
if trouble arose. “There are some parts
that feel isolated and I wouldn’t be
comfortable being there if I didn’t know
there were other people using the
Creekwalk”.
 Several respondents also mentioned being
in familiar locations as a touchstone for
23
comfortable use, such as being close to the mall, and Franklin Square.
There were several comments related to the route being away from the street and thus safe from
vehicular traffic, that there is path lighting, and it is a paved level surface.
Maintenance practices related to feeling Comfortable
Some people said they felt comfortable because the Creekwalk is well maintained. While they don’t
give reasons why this makes them feel comfortable, other research suggests that it may involve both
physical wellbeing as well as signs of intentional maintenance practices (Nassauer, 1997).
Ideas for Changes or Improvements to the Creekwalk
Respondents were asked for ideas about what they would change or improve after they had provided
information about what they like and if they felt comfortable on the Creekwalk and why. By asking
the questions in this order, it is presumed that they are thinking about how to address areas of concern
as well as improve their experiences using the Creekwalk.
24
Relative quantification of coded responses to the question “What would you change or improve about the existing Creekwalk?”
Creekwalk Location and Route Characteristics Improvements
 New connectivity – There were a large number of comments about connectivity with most
expressing the desire for connection with pathways of Onondaga Lake Park and supporting the
idea of a Loop the Lake trail. One person stated, “Then you could ride from Liverpool, around
the lake past destiny and right into the city”. There were suggestions for a better exit point or
connection to the mall. There is also the desire for connections to other trails systems and
“better connections through public transit, bike paths and walking networks”.
 Extend or lengthen the Creekwalk – All of the comments in this topic area described increasing
or extending the Creekwalk in general. Specific ideas included. “An extension just south of
Franklin Square that does NOT elevate but stays with the creek and goes past beautiful bridges
that are hidden”. Another person commented, “…The west side is especially in dire need for
the trail to be extended as it is currently a horrible experience riding along Hiawatha Blvd to
get to the west side trail and Camillus canal trail” (also related to trail connections).
25




Hiawatha Blvd – Desires for improvements
to the Creekwalk segment along Hiawatha
were
expressed
strongly
by
some
respondents, specifically for safety and
experiential
reasons.
Several
people
suggested some type of barrier, “The bridge
at Hiawatha is downright scary! Need a
pedestrian barrier from cars. It’s an accident
waiting to happen”. Another wrote, “…I
would put a fence on Hiawatha Blvd
overpass. The cars that speed by scare my
dogs and myself. They are to(o) close and
they do not slow down. Also I would put a stair option once you cross the Hiawatha”.
Engage the water– In general some respondents would like to see the Creekwalk closer to
Onondaga Creek, with one person writing “the portion of the Creekwalk downtown that
meanders away from the creek is largely unsuccessful, as it feels entirely removed from the
system and becomes part of the city sidewalk…” In addition there was the desire expressed by
one person to provide more opportunities to engage with the water in general (boating, fishing,
etc.)
Creek corridor appearance and design– There were several comments that suggested
improvements to the appearance of the corridor including addressing the other side of the creek
in planning and design. There was a comment about the new development, “I do not like how
they are putting up buildings along the creek near the mall. This takes away from the country
feel of the walk and makes it more urban.” There was the request for “more continuity in the
design along the entire walk, and you can actually feel more connected to the creek”. Another
suggestion was “try to make it more interesting. Put up sculptures or historical info or
something to give it more appeal”. Finally a couple of respondents suggested more landscaping
and plantings.
Continuity– There were suggestions for continuity, both in terms of design details as well as
relationship to the creek (see Engage the Water above). On detailing, one person noted
“Another example is how four different types of guard rails are used in one short section under
the 690 overpass in Franklin Square – this is unattractive and makes the walk look haphazardly
planned.” Another respondent suggested, “Connecting the segments that leave the creek a little
better.”
Maintenance Improvements
Respondents had a number of requests for improved maintenance of the Creekwalk corridor.
 Tree and vegetation maintenance– A number of respondents commented about clean up and
cut back of the overgrown vegetation along parts of the Creekwalk for several reasons
including general signs of caring and sense of safety. “The unmaintained brush along long
26
stretches of the creek often block views of the
water, collects trash, and makes the area feel
less safe.” People notice where that has been
done. ”Since the tall vegetation on the side of
the trail has been cut back and the trail was
lighted the trail feels much safer.” Reasons
also include ease of movement along the path.

Creek and waterway maintenance – Several
respondents suggested that there also needs to
be periodic cleanup of the creek itself. One
person wrote, “City might want to send a
cleanup crew down the creek by boat
occasionally, especially after heavy rains,
when litter & miscellaneous flotsam tends to
get swept downstream then settles on the
banks.” Another stated, “I would find money
in the budget to pay someone to pick up the
garbage where the creek meets the lake. I
picked up 3 full bags of garbage ad there is at
least 3 or 4 more bags to be picked up.” One
person also suggested “true restoration of the
creek”.

General maintenance–There were comments requesting cleanliness, better maintenance or
ensuring that it continues to be well-maintained. This was described, “Make sure there is
enough long term funding to maintain the Creekwalk. Without funding, the sidewalks will
crumble and trash will be blowing around…” One person commented on the “sewage smell
under the overpass” and another requested maintenance of the broken lights.

Trash – There were a few comments about littering in addition to clean up of garbage in the
Creek.
Support and Comfort Improvements
There were some very specific ideas for basic support of general use of the Creekwalk by a broad
population.
 Drinking Fountains– A number of respondents requested drinking fountains and several
specifically requested one at the lake, and also at the Inner Harbor.
 Restrooms– Public restrooms or port-a-potties are desired “to allow walkers and others a
chance to relieve themselves”.
27

Seating– Several requests for additional seating focused on different options, including “Add a
great variety of street furniture (beyond the typical park bench), especially downtown, such as
table for eating lunch, etc.” and “Add more places for sitting/hanging out. Utilize architectural
opportunities for fun benches or gathering areas.” Another respondent mentioned the desire to
add site furnishings “just to make it more comfortable for people of all abilities”.
 Trash cans – There were a few requests for more trash containers along the Creekwalk, to
prevent litter.
Also mentioned was the desire for shaded areas, a shelter and dog clean-up stations.
Information Improvements
Respondents described the need for more and improved information for those using the Creekwalk and
to invite use by others in the community.

Wayfinding– Providing directional information for people on or to get to the
Creekwalk was the most frequent
suggestion and it had the most written
comments. The problem was defined by
one respondent as, “It is difficult to know
the way when it goes through the city,
this isn’t really a problem for me because
I know the city, but it keeps me from
recommending this route to visitors or
people who are uncomfortable navigating
the city”. Another said, “It gets a little
confusing near the street intersections as
to which way to go”. Suggestions include “some trail markers, signs at access points, identify
locations such as Franklin Square, Inner Harbor, etc.”, “repainting the yellow trail marking
without leaving gaps”, “maybe more maps along the way”, “the lack of maps, only 2 that I
know of. Mile markers similar to the lake trail” and “I would make the signs more clear as to
where you are and what direction to go on the Creekwalk”.
There were several additional information related comments about better branding and marketing,
additional interpretive signage, information about businesses along the route, and news and
information about upcoming events related to the Creekwalk. One person asked for a way to know if
the Creekwalk section through Franklin Square was closed due to high water, “My children and I were
disappointed that part of the creek walk remained closed (gated off) very late into the spring – and it
was difficult to find notice or updates about this.”
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Safety
Safe use of the Creekwalk or having a sense of safety is already integrated into several other categories
of suggestions. Those ideas assigned to this category where specifically described as suggestions for
safety on the Creekwalk. The majority of these improvement ideas revolved around the fear of crime.
 Police patrols– Respondents suggested increased presence of police with some location ideas,
such as “Perhaps more patrolling around the area (namely, the entrance behind Sound Garden
and area around the amphitheater at the Inner Harbor). Requests were for walking and bike
patrols on a more often and regular basis. “Needs to be safer and patrolled more often. If
people feel it is safe the use will skyrocket as it can be such a nice walk/run”. “I’d like to see
police bike patrol on it. It is very lonely in spots and travels through areas I wouldn’t ordinarily
walk in. Again on a bike…you move faster.”
 Security cameras– There were a few suggestions for cameras, with a specific location
suggestion at the lake
 General security– There were comments about safety and security in general, with a couple
specifically related to concern for use of the Creekwalk by women, including “A lot of women
don’t feel safe walking or running along on the Creekwalk” and “Unfortunately this wonderful
asset for our city is just not safe for a woman to be on alone. There are too many vagrants in
the area and too many places for opportunities to result in unsafe situations.”
 Street crossings– There were a few suggestions about making connections across roads safer,
and at specific locations. “At Kirkpatrick put up crosswalk traffic warning cone to remind
drivers that is NYS law to yield to pedestrian in the walk not to see how close they can come to
them. Enforce the stops signs at Spencer and Maltbie.” Another person requested “yield to
pedestrian” signs at the downtown street crossing. Another difficult area noted is at the mall,
“The ramp that goes from Destiny to the end of the Creekwalk goes by a road that circles
around the Destiny parking lot which some cars take VERY quickly. I’ve felt endangered by
cars coming around the corner too quickly.”
Other ideas suggested by a few people included enforcement of existing laws and installation of blue
light phones. An additional comment was about the hazard to bicyclists of metal bollards located in the
pathway on blind corners.
Programming
 Food– A few respondents had a variety of suggestions to have food available along the
Creekwalk, including vending machines, vendors, food stands and restaurants. One respondent
suggested, “Allow hot dog vendors and food trucks to park at the Inner Harbor and have the
city promote it. A food truck rodeo festival would be great, would love to see more people use
the Creekwalk and this would be a great way to do it.”
 Activities and Events– A few respondents suggested activities and events as a way of attracting
people to the Creekwalk, including children, but no specific ideas were proposed, except
“marathons or festivals”
29

Educational Opportunities, including guided tours– One suggestions was to have “learning
centers” at the parks.
Recreation Facilities
There were a number of ideas for additional recreation opportunities for those visiting the Creekwalk,
However, none stood out over the rest. Suggestions included playgrounds, basketball courts, canoe and
kayak launch, sports field, fishing platform, fitness stations, mounted binoculars at the Inner Harbor,
and general open space improvements.
Path Characteristics
Comments in this category were specifically about the characteristics of the Creekwalk path.
Responses included both the size of the path in terms of width as well as one respondent suggesting a
separate natural surface running trail.
Social Issues
A couple of respondents wrote they wanted to have less crackheads, homeless people and “unwanted
individuals”. This could possibly be categorized as a safety factor but may also be related to personal
discomfort rather than personal safety.
Questionnaire Results – Business Owners
Effect of the Creekwalk on the Business
Four of ten business owners or representatives indicated that the Creekwalk has positively affected
their business by bringing additional people downtown, however they did not have a sense of its actual
impact quantitatively. One said that it “brings people to the area who would not normally shop here,
although the affect is really not known”. A Walton Street restauranteur commented that the Creekwalk
ends in Armory Square, “giving walkers access to our business” and another specialty retailer said he
has seen an increase of people utilizing the Creekwalk and stopping into his shop.
One business owner felt that the Creekwalk and related infrastructure improvements have cleaned up
the streets and the area, and that she appreciated that there is now a parking lot adjacent to her
business. Another entrepreneur actually uses the Creekwalk as part of her business.
The representative of a one of downtown’s largest employers commented that the Creekwalk did not
affect their business but did have a positive impact for their employees, providing “a place for folks to
walk during lunch hours.”
Business Owner Concerns about the Creekwalk
In general, in responding to the question about concerns, business representatives are expressing issues
that they would like to see improved or addressed in some way. These responses may spark ideas to
30
how the Creekwalk could have a more positive effect on business or how the Creekwalk could be
improved.
Maintenance Concerns
Issues related to maintenance drew the greatest number of comments by business owners. One topic
expressed by several was maintenance of grass and plant materials. They indicated the grass gets long
and needs to be cut, the weeds are overgrown and the shrubs need to be maintained on a more regular
basis.
Another topic in regards to maintenance that was
mentioned was the parking lot (adjacent to the sea
serpent sculpture between Walton and Fayette streets).
Multiple owners indicated the lot went unplowed this
past winter and the area around it not being maintained
through mowing in the summer. One owner stated that
the maintenance responsibility of this area is unclear
with another owner expressing frustration that the “City
collects parking fees but says responsibly for
maintaining the lot is not theirs”.
Related to all of the maintenance issues is the concern
that the Creekwalk improvements were done with no
resources for ongoing maintenance and upkeep.
Safety/Security Concerns
Indigent or vagrant populations - Another concern expressed, by half of the business owners, is the
presence of indigent or vagrant populations in the Armory Square area. While some acknowledge that
they have the right to be there, they feel that their appearance can be intimidating. One business owner
commented, “I’ve seen people sleeping, doing drugs, taking part in drug deals and urinating while on
the Creekwalk”. Another said that “Some homeless are volatile and can scare people.” One owner
expressed dismay that it took several hours for the Downtown Committee security patrol to respond to
a call about a disruptive person close to her business.
General safety– A couple of business representatives had comments about security and safety that
were related more to the Creekwalk in general not
Armory Square or downtown.
Design Concerns
Several business respondents had strong feelings about
some aspects of the design of the Creekwalk. The
trailhead west of the MOST was described as “poorly
designed. Kiosk and benches are an embarrassment.
Posters too small. Hangout for homeless”. Another
commented, “Poor design at end with kiosk and too
31
many benches.”
There was concern expressed that the Creekwalk is overly signed from a traffic perspective, and that
the traffic safety signage and crossing signals for Creekwalk users are designed more from the
perspective of someone driving a car rather than walking or riding a bicycle.
One business owner was dismayed that “you can have improvements on one side of the creek and not
the other”.
Lack of wayfinding signage makes it hard to follow between the downtown section and the Franklin
Square section. Another related issue is that people don’t know where the Creekwalk is.
Business Owner Ideas for Improvements to the Creekwalk
Business owners contributed ideas in response the questions, “In what ways do you think the
Creekwalk could have a more positive effect on your business?” and “What ideas do you have for
improvement of the Creekwalk?” There was overlap between the responses so the results are being
presented as topics within several broad categories.
Information Improvements
Half of the respondents suggested the Creekwalk should have better marketing and branding to let
people know that it’s there. One owner suggested doing advertising and “make commercials through
WCNY and other news outlets”. There should be publicity of events or things that are happening on
the Creekwalk, not just for potential visitors but
also for business owners so that they can be
aware and plan ahead. One mentioned the idea
of putting frames on building to hold posters,
like they do at the Red House to publicize
events.
Several owners thought that the Creekwalk
could have a more positive effect on their
business if people using the Creekwalk were
aware of them. This would include posting
information on the Creekwalk including the
suggestion, “Maybe there could be signage/map
of local Armory Square businesses for out-of-towners.” Another called for creative and playful ideas
for business identification like painting signs on the pavement or small monument signs. A related
suggestion that came up in reference to resources for maintenance was business sponsorship of a
section of the Creekwalk with identification by signage.
Additional wayfinding and interpretive signage were suggested. There was the perception that people
get lost, especially if they are not from Syracuse and end up in places where they do not feel safe.
32
Business should be kept aware of the activities and events that are happening related to the Creekwalk
and other downtown areas. There was no follow-up about how this could be done but was an
expressed desire to be able to plan appropriately in advance of events (that could presumably have a
positive or negative effect on their business).
Route and Path Characteristics Improvements
Owners had suggestions on ways to improve the experience and environment of the Creekwalk.
Several recommended some new planting including trees, flowers and shrubs, one stating that there
are “too many hard elements like paving and railings” and this would help create a “more scenic
route”. Another called for planting of flowers, trees and shrubs at the entrance off of West Genesee
Street by the old firehouse [perhaps not realizing that there are shrubs planted which are covered with
weeds and vines].
A couple of owners recommended extension of the Creekwalk to improve connectivity to other parts
of the city. One felt strongly that it should “truly become a transportation route and not just
recreational, a way to encourage alternative forms of transportation with downtown and Armory
Square as a destination.” Related to this is the desire to have a “more direct route along the creek,
creating a stronger connection between downtown
and the mall” as well having the route travel close
to the water.
Public art was mentioned by a couple of
respondents both who actually mentioned the Sea
Serpent sculpture to emphasize their points. One
really liked it for its playfulness and attractiveness
to children, while another did not like the piece,
stating “We should have juried art that has
something to do with the history or culture of
Syracuse”.
Safety/Security Improvements
Although there were a number of concerns expressed about safety and security, and the presence of
many “homeless” people, the only suggestion beyond “improve security” was the installation of blue
light phones.
Maintenance
Owners felt improved maintenance would provide a better experience for people using the Creekwalk.
As noted previously, one suggested business sponsorship for maintenance.
33
Programming
Several respondents thought about doing events that bring kids and families to the Creekwalk and
downtown, including the sentiment “things that are more exciting”. One suggested a Creekwalk 5K,
another mentioned community outreach programs such as children’s gardening days.
Conversations with Organizational Representatives
The conversations and correspondence with staff members from several organizations that work with
hard to reach populations including New Americans and indigent or homeless persons provided some
basic information of use and possible concerns. This should be considered a starting place for
additional questions and interactions to help ensure that their needs are integrated into future
improvements and planning of the existing and future Creekwalk
Organizations Working with New Americans
Syracuse’s Northside neighborhood is home to people who have recently arrived from other countries.
According to Tara Causgrove of Catholic Charities most of the immigrants come from countries where
they are used to being surrounded by nature. Many feel as if they have become separated from the
natural settings they are used to and living in a city environment is unfamiliar to many of them..
What They Like
 Connection to Nature - Among the immigrant groups with whom she works, Tara believes the
Burmese community are the most frequent users of the Inner Harbor area. She has spoken with
them about what they do there. She said this is one of the only places they can get to that has
water and vegetation in a more natural setting.
 Recreation and exercise - The Burmese mothers and children walk at the Inner Harbor and
play at the amphitheater. They used to play on the sports field located along Van Rensellaer
Street but it is no longer available since COR took over the development sites.
 Fishing - The Burmese men go there to fish. (Tara said they have attended meetings that have
given them information about the advisory of limiting the amount of fish they eat from the
Inner Harbor and Onondaga Lake.)
Concerns and Ideas for Improvement
 Continued Connection to Nature - According to Tara, the immigrant community might not feel
they have the right to express concerns when questioned, however it is likely they would
respond if asked a question such as “What do you miss about nature?”
 Awareness and Safe Access - Nicole Watts of Hopeprints who also works on behalf of New
Americans wrote in an email that most of them are not aware that the Creekwalk exists.
Raising awareness by experience would be an important first step. She also wrote that creating
safe connections will be important to encourage use, explaining that “in order to access it from
our neighborhood, where many of them live, you have to walk on bad sidewalks past creepy
buildings to get to the access point, and it's not at all marked. You have to simply know.
34
Extending the creek walk into the Northside somehow, at least to Salina St would be a big step
in it being perceived as being accessible to our neighborhood.”
Organizations Working with Indigent or Homeless People
There is a Street Outreach Committee composed of different organizations working together to find
solutions to concerns expressed about the presence and activities of “homeless” people in downtown
Syracuse, as well as addressing the health, safety and welfare of those individuals.
What They Like
 Peace– Gary Mann of the Rescue Mission, who chairs the Street Outreach Committee, has a
sense that homeless or indigent people like the Creekwalk because it is peaceful. He is also
trying to understand why they like certain places so the group can find the most appropriate
places for them to be.
 Safe connection – Jim Taylor of Catholic Charities noted that the Creekwalk provides a safe
way to move between downtown and the mall.
There may be other reasons why the homeless and displaced persons feel comfortable on the
Creekwalk. This could be a question asked by Outreach workers when they talk with individuals.
Responses could help the Street Outreach Committee and designers of public open space better
understand the needs and concerns of this segment of the population.
Concerns and Ideas for Improvement
 Communication and information– The Rescue Mission has an outreach team that responds to
calls and notifications about people who appear homeless and in need of help. Gary Mann’s
intention is to be more proactive in providing information and assistance to those in need in
places like the Creekwalk. He plans to have a Rescue Mission outreach person walking on the
Creekwalk a few times a week to be proactive in working out issues with homeless or indigent
persons rather than waiting to get calls about them.
 Education and familiarity– Many people express concern for or fear about homeless or
indigent people they see along the Creekwalk and other places. Gary Mann believes it is
important to become familiar with the facts and realities of the situation, to better understand
the difference between places and situations that look worse than they are from those that
present real danger. He has a Rescue Mission Outreach person going along on the “Walking
Wednesday” program to give people ideas about how to talk with and respond to homeless
people.
35
Synthesis and Findings
Introduction
In looking across and synthesizing the data collected by different methods, it is evident that the
existing Onondaga Creekwalk is well used and in general is viewed as an asset to the city by those
who currently use it. There are concerns and challenges that are inhibiting use or negatively impacting
the experience of some people using the Creekwalk. Some of these concerns can be resolved with
immediate or short term actions while others will require more time, investigation, planning and/or
gathering of funding and other resources to address. Assets and issues identified through responses to
same or similar questions asked through different methods provide more in-depth insight and
understanding of the use and conditions of the Creekwalk.
The findings and recommendations are organized into four categories of
 Design,
 Information,
 Maintenance and Management and
 Social Interactions.
There are relationships and interactions between the categories. For example, the topic of safety is
affected by all of the categories, whether it is the perception of safety as influenced by physical design
of the Creekwalk route landscape, understanding the route and destinations due to effective signage,
signs of caring through maintenance practices, or many people using the Creekwalk. The
interrelationships between categories will be noted.
The findings and recommendations in this section come from the perspective of the research team as
landscape architects, designers who integrate natural, social and functional factors and influences into
the design of the environment. Analysis and synthesis of the data by those with other perspectives
might result in different proposals for focus and improvement.
Design
Urban design
Based on questionnaire responses, the most admired segment of the existing Creekwalk is in Franklin
Square, where the route was designed as part of an urban redevelopment plan that included multiple
buildings and sites within the Lakefront district. The existing Creekwalk was integral to the Franklin
Square neighborhood design and was not an overlay onto an existing landscape. In many ways the
designers addressing the current and proposed Creekwalk face a more complex and challenging design
problem in either needing to respond appropriately to the existing Creekwalk to ensure that its valued
character is respected (e.g. at the Inner Harbor) or in inserting the Creekwalk into an existing
neighborhood or segment of the downtown (e.g. Creekwalk Phase II).
36
Only one questionnaire respondent expressed concern about the new development occurring along the
Creekwalk in the Inner Harbor and the potential negative impact on the existing character. Yet many
others described their appreciation for the landscape characteristics of scenery, open space and views,
and their positive feelings and attitudes about nature in the city. The character and qualities of the
Creekwalk experience should be identified and respected both in the planning and design of the
Creekwalk itself as well as to guide the planning and design of adjacent future developments.
Convenience and Connections
One of the primary reasons respondents like the existing Creekwalk is that it is convenient to their
work places and/or where they live. In a short distance they can go on foot between downtown,
Franklin Square and the Inner Harbor; they can do a roundtrip walk to and from downtown in 30 to 40
minutes. It is an interesting route that traverses diverse urban settings.
There were suggestions for extending or lengthening the Creekwalk trail in addition to the currently
proposed Phase II.. Suggestions included a trail extension to the west side for access to the Erie Canal
Trail in Camillus. Organizations that work with refugees and New American people recommended the
creation of a safe connection between the Creekwalk and the Northside.
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In considering connections to other neighborhoods or trail systems, the route location and path
characteristics should be determined based on the distance and likely form of movement. People
travelling on foot at 3 to 5 mph appreciate greater detail and more interesting surroundings than people
travelling at 10 to 12 mph on a bicycle. Pedestrians will be more sensitive than bicyclists to long
distances on a straight route that runs through an area that has nothing interesting to look at, and/or
that feels unsafe. For example, the area of the existing Creekwalk just south of Hiawatha Blvd. that
has 7 to 8 foot height fences on both sides with dense vegetation blocking views of the water can be
very intimidating and monotonous to people on foot, while someone on a bicycle will peddle through
quickly. In Creekwalk Phase II the segment from Armory Square to West Onondaga Street presents a
challenging design problem especially for people who will be walking.
Design Detailing
Related to the urban design comments is design detailing. The original sections of the Creekwalk were
designed with attention to detail and appearance as well as function and use. Many of the design
decisions purposely integrated materials and characteristics of the old industrial buildings and features.
The result was a well detailed, visually engaging urban neighborhood that people enjoy and feel
comfortable being in. There were several comments that the newer sections of the Creekwalk,
constructed during Phase I are not well detailed, with the example given of four different railing types
in a short segment. This is likely due to functional safety requirements but could be addressed if the
visual detailing and behavioral support aspects of the design are determined in the early stages and that
there are people taking part in the design and design review process who have expertise in these
aspects.
Landscape Character and Setting
The contact with nature in the city was a concept that came through fairly strongly in what respondents
like about the existing Creekwalk. While there seemed to be a preference for areas of the Creekwalk
with green spaces, natural systems and features, including trees and water, there was also an
appreciation for the built urban environment. The importance of having access to a natural
environment with vegetation and water was also emphasized for new Americans that use the Inner
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Harbor area. A vision for the Creekwalk could be based on the idea of nature in the city, to integrate
natural systems for ecological and human health benefits along the entire corridor and reaching into
the neighborhoods it passes through.
With the exception of wanting the Creekwalk to be located close to the creek, there were few specific
suggestions for improvements or changes from a natural environment perspective. In terms of
maintenance there were suggestions for cutting back overgrown vegetation to allow views of the
Creek, and several comments about how those signs of maintenance made some respondents feel
safer.
Given the desire for more natural landscapes but also the need for maintenance in a time of declining
resources, the design and management of the natural or naturalized areas of the Creekwalk landscape
should be based on the concepts of “signs of caring” or “cues to care”. This is based on the principle
that people are more accepting of wilder, lower maintenance landscapes such as meadows, if there is
an indication that there is some level of maintenance and the decisions are deliberate. (Nassauer,
1995).
Other valued characteristics written by questionnaire respondents had to do with the atmosphere of the
existing Creekwalk, using descriptors of “peaceful and quiet”, “beautiful”, and “relaxing and serene”.
While the shared meaning of these feelings might not be clear there can be deliberate design
interventions that promote them for a general population.
Safety related to Landscape Design
According to the police officers who patrol the Creekwalk as well as police officer that attends the
monthly Lakefront TNT meeting there has been no crime specifically reported on the Creekwalk. Most
crime in the Lakefront neighborhood takes place at the mall, Destiny USA, although the police
commented that criminals may use the Creekwalk as a getaway route. If this is truly the situation then
the perception and concerns expressed about personal safety or fear of crime on the Creekwalk are
very different than the reality. That is not to deny the veracity of respondents concerns but it may point
towards research and implementation of design strategies that give users a more complete
understanding and comprehension of the landscape so they can make informed decisions about use of
the Creekwalk and associated open spaces. Design that permits visibility, is legible and
understandable while also promoting exploration will be preferred by people using the Creekwalk
(Kaplan, et al, 1998; Luymes and Tamminga, 1995).
Safety Related to Design of Street Crossing and Relationships to Streets
The Creekwalk at Hiawatha Boulevard - From the perspective of some respondents the existing
Creekwalk route along Hiawatha Blvd is not only unpleasant but also unsafe. Vehicular traffic moves
very quickly yet the sidewalk is much narrower than any other portion of the Creekwalk route. The
respondent suggestions for improvements, such as barriers from cars, indicate concern that a car will
39
jump the curb and hit people on the sidewalk. This condition deserves a design study to better
understand the existing conditions, the potential impacts on user safety, the impacts on user
experience, and to develop options to mitigate those negative impacts.
Results from the Creekwalk observations indicate that use is lowest in the segment from Hiawatha
Blvd to the end at Onondaga Lake. From the data collected in the questionnaire it is not clear why this
might be the case but there are a few possibilities that can be proposed from the questionnaire data,
including,
o The route along Hiawatha Blvd is unpleasant and perceived as unsafe.
o The segment adds about a half-mile roundtrip to the route and respondents don’t have
the time or desire to go that far.
o The segment from Hiawatha Blvd to the Lakefront is isolated with no apparent escape
routes should users feel unsafe or threatened.
The city is about to make a significant investment in the construction of a lake view deck at the
Lakefront. Better understanding of the issues related to current low use of this section and addressing
those concerns could help ensure the success of this new feature.
Street Crossings – There are several existing street crossings that represent potential danger to users of
the Creekwalk, in part because there is the expectation that approaching vehicles should or will stop to
let them cross. Members of the research team have observed several near misses when Creekwalk
users walk or bicycle into crosswalks without waiting to see if vehicles are going to stop. In particular
this seems to be a problem at the intersection of Maltbie and Spencer Streets (which has stop signs)
and at Kirkpatrick Street (which does not have stop signs for cars but does for bikes on the
Creekwalk.) Questionnaire respondents have suggested “Yield to Pedestrians in Crosswalk” cones.
The effectiveness and longevity of this approach should be considered, along with other possible
methods, for the existing Creekwalk and Creekwalk Phase II.
Support Facilities and Other Recreational Activities
Through observation and the questionnaire it is apparent that the existing Creekwalk is a very active
and social place. More than 60 percent of the current activities are related to movement, through
walking, bicycling and running. Less than 20 percent of existing activities are more sedentary
activities of sitting, eating and fishing.
Given the dominant activities that occur on the Creekwalk it is not surprising that the suggestions for
improvements or changes that had to do with facilities were for drinking fountains, restrooms and
more varied site furnishings, all of which would support general use of the corridor. There was no
overwhelming consensus for other recreation facilities that were mentioned by a few people, such as
playgrounds, basketball courts, canoe and kayak launch, fishing platform and fitness stations, as well
as general open space improvements.
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The existing Creekwalk runs through and is
part of the Inner Harbor, the primary public
open space in the Lakefront neighborhood.
The population in this neighborhood is
expected to continue to grow with the
development of new residential units
including those being developed by COR
adjacent to the Creekwalk at the Inner
Harbor. There is also observed and
described use by new Americans and other
people from the adjacent Northside and
Westside neighborhoods. A separate design
study is recommended to better define and
explore the recreation desires and opportunities of both the neighborhood population as well as those
visiting the Inner Harbor area. (Recent parks studies prepared by the Parks Department and the CCDR
for Elmwood, Kirk and Onondaga Parks can help inform future improvements in those parks that will
be touched by Creekwalk Phase II.)
Information
Wayfinding
People desire information to help them understand where they are, where they can go and how they
can get there. This “wayfinding” can be accomplished in a number of ways, including design of the
landscape, continuity in use materials and signage (Kaplan, et al. 1998). Questionnaire respondents
provided information on problem areas and a number of ideas for improvement. These suggestions can
serve as a starting point but there should be a comprehensive approach and system for wayfinding for
the Creekwalk and for connections between it and the adjacent neighborhoods.
Retaining a consultant with expertise in wayfinding is recommended for the existing Creekwalk and
Phase II design. Conveying information about spatial location requires an understanding of human
perception and behavior, and graphic design, in addition to the knowledge of the functional and safety
standards of transportation signage. Too many signs can become confusing and will clutter the
landscape. Finally, given the diversity of people using the Creekwalk, wayfinding information should
be accessible to as many people as possible, including those who are sight impaired.
Interpretive Information
In the past year a series of signs have been installed that illustrate and describe historic features and
cultural history along the Creekwalk corridor. Several respondents commented positively about this
information and encouraged additional educational signage.
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Branding
The idea of branding came primarily from business owner suggestions but is also evident in
community member questionnaire suggestions. Branding is the concept of creating a recognizable
identify for the Creekwalk that can appear on signs, maps, marketing materials, websites and apps. A
branding identity and materials may already exist but it is not consistently visible.
Other Information Desires
The desire was expressed to know more about events and activities taking place on and around the
Creekwalk, especially the area businesses. This may be part of a comprehensive system of events and
news for all of downtown and the city.
Maintenance and Management
The primary maintenance issues are with vegetation and the creek, with a few comments about trash
and general maintenance.
There are segments of the corridor where plant material (mostly invasive) has taken over and is out of
control, blocking views, reducing pathway width, and in some areas, undermining the pathway
pavement. Along many section of the creek trash, debris and tree limbs line the banks. Large sunken
items are visible in the creek bed when the water level drops. After flooding events trash is visible
high up in the Creekside vegetation and railings.
According to Parks Department staff, the Creekwalk is currently maintained through the efforts of
several different city departments. No information was gathered about how the Creek is maintained.
Given the level of concern by respondents to the questionnaire and observation of the existing
Creekwalk conditions it does not seem that the current management and maintenance approach is
working well. Immediate safety concerns are taken care of but the longer term regular maintenance
may not be getting done consistently. Eventually this will impact the success and continued use of the
existing Creekwalk as well as Creekwalk Phase II.
It is recommended that a maintenance and management plan be developed. This will likely be an
iterative process but it should not start with continuing the status quo. Its development should include
a variety of stakeholders and start with the Creekwalk vision. What is its purpose and value to the city?
What are the different areas and their desired characteristics? What activities are desirable along the
Creekwalk and how can those be encouraged? With that information a maintenance and management
strategy can be developed that defines basic requirements and tasks by timeframe, including daily,
weekly, seasonal, annual and longer term. Beyond basic maintenance what else might be needed or
desired? Then there should be discussion of responsibilities and development of a budget, annual and
long term. In addition to city workers, what other resources can be drawn into a long term sustainable
maintenance strategy, including business sponsorships, friends groups and donations?
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This could be a challenging process and may require assistance of a consultant but it necessary to
ensure that the existing and future Creekwalk fulfill a vision that could be accomplishing multiple
social, economic and environmental goals.
Related to maintenance and management of the Creekwalk is the condition of Onondaga Creek,
including the creek bed and banks. People who use the Creekwalk want to be physically and visually
close to the creek but that experience can be very unpleasant due to trash, debris and invasive
vegetation. There have been a number of studies done describing existing conditions and possible
improvements. There are on-going initiatives including the Save the Rain program that are improving
water quality and educating community members about the value of the creek. The Creek Rats group
cleans up a section of the creek every year. This and other efforts are helping but a comprehensive
cleanup, including removal of decades of debris in the creek bed and trash along the banks would
provide a clean slate and let community members see the importance of keeping trash and debris out
of Onondaga Creek. Long term restoration and repair of the opposite banks would add value to the
capital investment in the Creekwalk.
Social Interactions
Sense of Safety
As noted previously many respondents had a positive perception of safety and said they had no reason
not to feel safe. For others using the Creekwalk, their sense of safety is influenced by social rather that
physical design factors. This includes having other people present along the route, using it with people
they know and/or only using it during certain times of the day.
As described in the physical Design section, even though the police data shows little or no criminal
activity it is likely that the perception of some users and potential users that the Creekwalk is unsafe
will continue. From a social and programming perspective increased use due to new residents and
visitors in the Inner Harbor and downtown areas may help alleviate concerns related to feelings of
isolation. Increased police patrols that are more part of a regular beat would indicate that security
attention is being given to the Creekwalk.
Creekwalk Phase II is likely to face similar concerns. The extension of the system into an area that
historically has had higher crime rates will require that a coordinated approach to safe use be
developed beginning with the initial design phase, with strategy development continuing as more
information is gathered through construction. The strategy development should include community
members and be publicized and implemented prior to opening. Given the experience of Phase I
designing a route and corridor that people want to use will be the underlying key to its success.
Environmental design strategies that support access, wayfinding and information, and the presence of
43
police patrols will instill confidence in people to use the Creekwalk, which in turn will attract more
use.
Presence of “Undesirable” People
Some questionnaire respondents and some of the business owners have expressed concerns about the
presence of people they perceive as undesirable for a variety of reasons. It is not known if their
concerns are about fear of personal harm and/or about being uncomfortable seeing people who are
experiencing physical and/or mental challenges. Gary Mann of the Rescue Mission has stated that is
very rare that Rescue Mission clients are involved in violent crime. The question of where they can
spend their daytime hours and how to address interactions with the general public remains a challenge
for the Street Outreach Committee and the entire community.
Sense of Welcome
None of the questionnaire respondents gave any indication that they did not feel welcome to use the
Creekwalk. However, as part of this research process there was no direct contact with new Americans
or other community members that could or would not fill out a questionnaire or talk about their
experience, concerns and desires. One issue that may arise as the Inner Harbor area is redeveloped is
that those current users may no longer feel welcome. As community members, their needs and desires
should be understood and integrated so that they feel comfortable continuing to use this public space.
Conclusions and Next Steps
The Onondaga Creekwalk Study has resulted in the collection and analysis of data primarily from and
about community members who currently use Creekwalk Phase I, between Armory Square and
Onondaga Lake. From this analysis, findings and recommendations were developed that can provide
guidance for strategies and actions to improve the existing Creekwalk. Lessons learned from this study
and other data gathered about the existing Creekwalk should inform Phase II and future phases.
It is clear from the results of the questionnaire and observations that Creekwalk Phase I is valued by
those who use it. There are concerns identified that should be addressed to improve the user
experience and invite use by more community members. As a community facility the Creekwalk will
reach its great potential to provide multiple benefits to the city through the efforts of city government,
community members, businesses and not-profit organizations.
While it is likely that its several segments will have different characteristics as it traverses the
neighborhoods along Onondaga Creek it should have a sense of continuity and safety. As an
interconnected system it should have an overall vision that guides design and a strategic plan for
management and maintenance. This should include ongoing evaluation and addressing of key issues
which will help ensure continued use by many community members. Intensive use along its full length
is probably the most important indicator and predictor of it long term success.
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Development of a Friends of the Creekwalk organization that includes members who utilize the
existing Phase I Creekwalk and members from neighborhoods around the future phases can help
ensure that the route is seen as a community connector that joins different areas of the city together
through collaboration, healthy outdoor activities and equitable distribution of resources. Identifying
and working on several initial projects would be a good way for the group to get started.
The results of the Creekwalk Study can provide ideas for hands-on projects and fundraising, such as
cleanups, vegetation maintenance, sponsorship of Creekwalk sections by local businesses, planning
events with local organizations to promote activity and use of the Creekwalk, organizing tours of the
Creekwalk and other activities that would engage community members and encourage use. Existing
organizations such as the TNT sectors, the Sierra Club, Armory Square Association, the Downtown
Committee, Partnership for Onondaga Creek and the Creek Rats would likely be interested in helping
to organize and promote the friends group. It would appropriate for a friends group to have a
collaborative relationship with city departments responsible for design, management and maintenance
of the Creekwalk.
References
Hester, Randolph. 1986. Planning Neighborhood Space With People. Locke Science Publishing
Company.
Kaplan, Rachel, Stephen Kaplan and Robert Ryan. 1998. With People in Mind: Design and
Management of Everyday Nature. Island Press, Washington, DC
Luymes, Don and Ken Tamminga. 1995. “Integrating Public Safety and Use into Planning Urban
Greenways”. Landscape and Urban Planning 33 (1995) 391-400
Nassauer, Joan. 1995. “Messy Ecosystems, Orderly Frames”. Landscape Journal, 1995 Fall, 14 (2).
Syracuse Creekwalk Phase II Feasibility Study, 2008
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APPENDIX 1 – UNOBTRUSIVE OBSERVATION PATTERNS OF USE
Six different observation sites were selected, as described in the main body of the report. Each site
was observed at different times of the day (morning, midday and evening), and on weekdays (Monday
– Friday) and weekends (Saturday and Sunday). Each site was observed six different times.
Instructions for Tracking Observations
Note observations will be over 1 hour with a 10 minute off 10 minute on schedule
Example:
Timeslot 12-1
Observe 12-12:10
Break12:10-12:19
Observe 12:20-12:30
Break: 12:30-12:39
Observe: 12:40-12:50
Observation:
1. Take out base Map for applicable site
2. Label Time of day (EX: midday), Timeslot (ex:12:00-12:10) Date(MM/DD/YY, and Weather
Information (Temperature, Weather such as cloudy, Sunny, partly cloudy, mostly cloudy)
3. Once first subjects enter base map area start tracking line and indicate demographic info for all
parties in this order:
1. Sex and age symbol
2. Race (below symbol)
4. Indicate the mode of transportation symbol at the location where the person is coming from
5. If the person or group stops indicate areas that they have stopped with an X. Place symbol for
individual next to activity choices on base map.
6. Place arrowhead on tracking line when the subject(s) leave the site
General observations
When you are observing please try and keep note of the things around you such as noises, traces of
people such as trash and other things of interest. Also include a running tally of the total number of
people that you observed during your 10 min. observation periods.
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APPENDIX 1 – UNOBTRUSIVE OBSERVATION PATTERNS OF USE
Site 1 – Creekwalk at W. Fayette St
Weekday observations
Weekday morning
Legend
35
30
25
Walk
20
15
10
5
Weekday midday
Run
Bike
Pause
Line widths indicate number of people
Scale
0
Weekday evening
25’
50’
100’
48
APPENDIX 1 – UNOBTRUSIVE OBSERVATION PATTERNS OF USE
Site 1 – Creekwalk at W. Fayette St
Weekend observations
Weekend morning
Legend
35
30
Legend
Weekend midday
25
Walk
20
15
10
5
Run
Bike
Pause
Line widths indicate number of people
Scale
0
Weekend evening
25’
50’
100’
49
APPENDIX 1 – UNOBTRUSIVE OBSERVATION PATTERNS OF USE
Site 2 – Creekwalk at Erie Blvd. W
Weekday observations
Weekday morning
Legend
35
30
Weekday midday
25
Walk
20
15
10
5
Run
Bike
Pause
Line widths indicate number of people
Scale
Weekday evening
0
25’
50’
100’
50
APPENDIX 1 – UNOBTRUSIVE OBSERVATION PATTERNS OF USE
Site 2 – Creekwalk at Erie Blvd. W
Weekend observations
Weekend morning
Legend
35
30
Weekend midday
25
Walk
20
15
10
5
Run
Bike
Pause
Line widths indicate number of people
Scale
0
Weekend evening
25’
50’
100’
51
APPENDIX 1 – UNOBTRUSIVE OBSERVATION PATTERNS OF USE
Site 3 – Creekwalk at Franklin Square
Weekday observations
Weekday morning
Legend
35
30
Weekday midday
25
Walk
20
15
10
5
Run
Bike
Pause
Line widths indicate number of people
Scale
0
Weekday evening
25’
50’
100’
52
APPENDIX 1 – UNOBTRUSIVE OBSERVATION PATTERNS OF USE
Site 3 – Creekwalk at Franklin Square
Weekday observations
Weekend morning
Legend
35
30
Weekend midday
25
Walk
20
15
10
5
Run
Bike
Pause
Line widths indicate number of people
Scale
Scale
0
Weekend evening
25’
50’
100’
53
APPENDIX 1 – UNOBTRUSIVE OBSERVATION PATTERNS OF USE
Site 4 – Creekwalk at the Inner Harbor
Weekday observations
Weekday morning
Legend
35
30
Weekday midday
25
Walk
20
15
10
5
Run
Bike
Pause
Line widths indicate number of people
Scale
Weekday evening
0 25’ 50’
100’
54
APPENDIX 1 – UNOBTRUSIVE OBSERVATION PATTERNS OF USE
Site 4 – Creekwalk at the Inner Harbor
Site 4 – Creekwalk at the Inner Harbor
Weekday observations
Weekend observations
Weekend morning
Legend
35
30
Weekend midday
25
Walk
20
15
10
5
Run
Bike
Pause
Line widths indicate number of people
Scale
Weekend evening
0 25’ 50’
100’
55
APPENDIX 1 – UNOBTRUSIVE OBSERVATION PATTERNS OF USE
Site 5 – Creekwalk at Bear St
Weekday observations
Weekday morning
Legend
35
30
Weekday midday
25
Walk
20
15
10
5
Run
Bike
Pause
Line widths indicate number of people
Scale
0
Weekday evening
25’ 50’
100’
56
APPENDIX 1 – UNOBTRUSIVE OBSERVATION PATTERNS OF USE
– Creekwalk
at Bear
SiteSite
5 – 5Creekwalk
at Bear
St St
Weekday
observations
Weekday
observations
Weekend morning
Legend
35
30
Weekend midday
25
Walk
20
15
10
5
Run
Bike
Pause
Line widths indicate number of people
Scale
0
Weekend evening
25’ 50’
100’
57
APPENDIX 1 – UNOBTRUSIVE OBSERVATION PATTERNS OF USE
Site 6 – Creekwalk at Hiawatha Blvd
Weekday observations
Weekday morning
Legend
35
30
Weekday midday
25
Walk
20
15
10
5
Run
Bike
Pause
Line widths indicate number of people
Scale
Weekday evening
0 25’
50’ 100’
58
APPENDIX 1 – UNOBTRUSIVE OBSERVATION PATTERNS OF USE
Site 6 – Creekwalk at Hiawatha Blvd
Weekend observations
Weekend morning
Legend
35
30
Weekend midday
25
Walk
20
15
10
5
Run
Bike
Pause
Line widths indicate number of people
Scale
Weekend evening
0 25’
50’ 100’
59
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Appendix 2 – Blank Questionnaires
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Onondaga Creekwalk Use and Conditions Study
June 2015
The most recent phase of the Creekwalk is approaching five years old. A new phase of the Creekwalk
is currently in design phase. The SUNY ESF Center for Community Design Research in consultation
with representatives from several City of Syracuse departments determined that this would be an
appropriate time to do a research study to investigate use and conditions from several perspectives,
including community members, community organizations, business owners and city departments.
Information is being collected through several methods including observation, surveys and interviews.
The intent is to provide information that can help the city and interested organizations with decisions
about the existing Creekwalk and future phases.
Questionnaire for City Departments
1. What do you think is the value of the existing Creekwalk in the city?
2. What is the role or responsibility of your Department and individuals within your
Department with the existing Creekwalk? (consider various tasks such as planning,
programming, maintenance, etc and provide detail to explain if possible)
3. What do you think is working well with the existing Creekwalk?
4. What do you see as the challenges of the existing Creekwalk?
5. What suggestions do you have for improvements or changes, both for the existing
Creekwalk and considering Phase II?
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