Grainger Engineering Library Information Center I. Unit Narrative.

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Grainger Engineering Library Information Center

Annual Report, July 1, 2012 – June 30, 2013

I.

Unit Narrative.

Introduction

The Grainger Library continues to focus on expanded services to users, including access, liaison, research support, and data management services. Grainger users place a high premium on the provision of enhanced access to licensed and local information resources and in providing quality facilities for research, study, meetings, and collaborative scholarship. We are also very cognizant of the need to adapt science and engineering librarianship to changing research paradigms and methodologies and to focus on the library’s role in the end-to-end knowledge creation processes and scholarly communications activities.

Major Accomplishments

One of the Grainger Library’s fundamental roles, since its opening in 1994, has been to serve as a testbed or laboratory for the analysis and application of emerging information technologies. Working under a series of grants and utilizing supporting Grainger endowment funds (often used as matching funds in grants), Grainger librarians and staff have been involved with leading-edge investigations within a number of service initiatives. This includes:

Development and monitoring work on the Easy Search suite of federated search applications which run in the Library Gateway, the Grainger Library Portal, and the UGL main, UGL advanced, Biology, Library and Information Science, Physics, Music and

Performing Arts Library, ACES, Aquifer America History Online project, and the IMLS

DCC search pages. Implemented Images and Datasets search categories and targets.

Increased targets to over 170. Implemented MyEasySearch module. In 2012, there were

3.7 million user actions in ES, including 1.7 million searches. Conducted online user survey (75 responses) and individual user interviews (6 users). Modified Easy Search version at UIC. (ES Also running at UIS).

Performed detailed transaction log analysis of Easy Search user activities 2010-2011.

Examined effectiveness of search assistance mechanisms and modeled user searching behaviors. In the process of implementing custom title search mechanisms (using capitalized word cues and punctuation cues) to enhance known-item search (constitutes

50% of searches). Enhanced the XML gateway APIs in Easy Search allowing Easy

Search to serve as a target in other applications, in particular Primo.

Implemented Primo as an Easy Search target (maximum of 7 searches into Primo) and developed Primo custom tile with search assistance suggestions and additional searches within our Ex Libris Primo implementation. As part of first Next-Generation Catalog

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committee and Primo Implementation team, made presentations on Primo search capabilities and features. Custom tile examines user search arguments and Primo results and offers direct links to popular search terms, links back into primo to journal/database results, enhanced author searches in Primo, Libguide matches, title word matches, direct

DOI links, and additional searches in I-Share catalog and HathiTrust. Analyzed user searches in ES that resulted in clickthroughs into Primo.

Continued development of Journal and Article Locator (JAL). JAL provides a one-step link into the publisher/vendor full-text article presentation/splash page and saves the user an enormous amount of time in retrieving the full-text of an article. Enhancements include DOI search, article title searching, and a version that displays DOI, SFX, VuFind,

Scopus, and Ebsco persistent links. JAL sees about 1.5 thousand searches every day and totaled over 250,000 user searches in 2012.

Continued work on what we call the GRIPTS (Group Information Productivity Tools) e-scholarship support service tools for faculty groups. GRIPTs now include author linking, pre-determined Google News matches, author H-index links, pre-stored key search terms which display ES results, a citing references search, and a self-contained version of Journal and Article Locator. Developed a multi-group version. Implemented for several Physics groups, Geology department, a Biophotonics group, a Biophysics group, Mechanical Engineering and Sciences department, Nuclear Science and

Engineering, and GRIPTS are being developed for Chemistry, Civil and Environmental

Engineering, and other departments. With Kyushu University developed a multiuniversity GRIPT for I2CNER (International Institute for Carbon Neutral Energy

Research) – see below .

Developed Citing References Search module for Grainger Portal and standalone application at http://search.grainger.uiuc.edu/citedsearch/citeform.asp

. Operates over

Scopus -- using custom proxy software – and provides direct one-step access to a display of articles that cite a specific article.

Participated in the Elsevier Development Partners SciVerse Applications API program.

Grainger team developed a VuFind Library Catalog search applet.

Prepared and implemented a DMP (Data Management Plan) Template for the NSF requirement of a DMP for all grants. With assistance of OSPRA and in conjunction with campus-wide Data Stewardship Committee and Research Support Services initiative, monitored usage of our Template and analyzed NSF DMPs through UIUC grants submitted through Fastlane (NSF). Current analyzed 1,200 proposals; the Grainger template has been used on 142+ NSF proposals.

Made presentations to all incoming graduate students in Materials Science, Mechanical

Science and Engineering, Industrial and Enterprise Systems Engineering, Electrical and

Computer Engineering, Computer Science, and Civil and Environmental Engineering – approximately 700 students. Made presentations to Civil and Environmental Engineering

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390 and research methods classes in Civil and Environmental Engineering, Computer

Science, and Mechanical Science and Engineering.

With 85% of collection materials inflation covered by Student Fee monies in FY12, funds were made available for additional Elsevier, AIAA, and Taylor and Francis backfiles ,

ASME Journal Archive, Optics Infobase, ArXiV, and the 6 th

edition of the Morgan and

Claypool Synthesis files.

Worked closely with the College of Engineering (COE) administration to implement the

CARE (Center for Academic Resources in Engineering) center aimed at improving student retention and providing tutoring services. Implemented a library information literacy program in CARE. Expended $65K of student IT fee monies for furniture, digital signage, and collaborative workstations. Includes remodeling projects on the 4 th floor; installation of glass wall-boards, CITES project for AV projection on Grainger 4

West, and large-screen monitors for group studies. Worked closely with the COE administration and the Library AUL for Collections on withdrawal/transferring of collection materials for the CARE project on the 4 th

floor of the Grainger Library.

Worked with I2CNER (International Institute for Carbon Neutral Energy

Research).

This is a U.S.—Japanese cooperative initiative involving the University of

Illinois and Kyushu University in Japan. Also involved are the Japanese World Premier

International Research Center Initiative (WPI), the U.S. Department of Energy, and the

Japan Ministry for Education, Culture, Sports, Science and Technology. Visited Kyushu

University to discuss areas of collaboration between the two university libraries. Also entertained a delegation of Japanese visitors, including the President of Kyushu

University, to discuss the areas of collaboration.

Continued work National Science Foundation grant for development and deployment of the

NSF funded National Ethics Portal (the Ethics CORE Digital Library) and National

Center for Professional and Research Ethics. This grant funded a digital librarian, a research programmer, and two 50% graduate assistants.

Worked on transfer of Grainger computing server infrastructure to the DCL server center . Retired the 65 Dell ODDS (On-Demand Desktop Streaming) thin client workstations and replaced them with Library workstations requiring authentication. Set up custom monitor-only stations for students to use with laptops. Implemented Network

Load Balance server for Easy Search.

Worked with COE on banner placement and new names placed in Grainger lobby for the second class of Engineering Hall of Fame members.

With Library Development Office, continued work Bitzer Endowment for Emerging

Information Technologies , including meeting with Donald and Maryann Bitzer during induction of new members of College of Engineering Hall of Fame members.

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Redesigned Grainger top-level web page to provide a portal to engineering materials. It is designed around identified user information seeking needs and methods and utilizes a portlet-based approach. See: http://search.grainger.uiuc.edu/top/ . The Grainger Portal also contains a custom conference finder search system which utilizes metasearch capabilities that mimic the search behavior of an expert reference librarian. This system performs four different searches of the Online Catalog (conference name, author, keyword, keyword limited to serial) and a search of the EI Village database (over Compendex and

INSPEC) to try to identify conference proceeding holdings and information.

Grants, Presentations, Articles

Grainger faculty and GAs worked on several grants:

A National Science Foundation grant for development and deployment of the NSF funded National Ethics Portal (the Ethics CORE Digital Library) and National Center for Professional and Research Ethics, 2010-2012. $1.5 million over 2 years. Grant PIs were Tina Gunsalus (Business/Law), Nick Burbules (Education), Michael Loui

(Electrical and Computer Engineering), and myself.

A National Science Foundation, Computer and Information Science Directorat e grant, 2011 --current. Research on Agile Full-Text Search Algorithms, with Kevin

Chang, UIUC Computer Science Department. $400K.

A Student IT fee award of $65K for the CARE (Center for Academic Resources in

Engineering), computer and presentation equipment and furnishings.

Grainger faculty made several presentations:

William Mischo, “ Not Everyone Wears a Size 2.0: A Panel Discussion Featuring Primo

Customers Who’ve Made Customizations Based on Usability Testing .” American Library

Association Annual Meeting, Chicago, IL, June 29, 2013.

William H. Mischo and Mary C. Schlembach, “Productivity Tools for I2CNER

Researchers, Kyushu University, February 1, 2013, Fukuoka, Japan.

Jim Hahn, William Mischo, Beth Sandore Namachchivya. “Library Innovation:

Initiatives to Support Content Discovery and eResearch”, Coalition for Network

Innovation CNI Fall Meeting, Washington, DC, December 11, 2012.

William H. Mischo and Mary C. Schlembach, “User Searching Behavior Models:

Implications for Web Scale Discovery”, Internet Librarian International 2012. London,

UK, October 31, 2012.

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Mary C. Schlembach, William H. Mischo, and Joshua Bishoff. “The Use of Transaction

Logs to Model User Searching Behaviors”, 4th International Conference on Qualitative and Quantitative Methods in Libraries, Limerick, Ireland, May 22, 2012.

Two book chapters and one conference proceeding paper by Grainger librarians were published in the Annual Report time period.

Major Challenges

The number of Grainger faculty has shrunk dramatically over the last several years, from a high of 5 librarians to 2 librarians, both with additional responsibility for IT activities and the Physics and Geology collections. This situation has been ameliorated with the addition of a Research and Data Services Librarian, a Biosciences Librarian, and the hiring of a Visiting Librarian.

Collection inflation remains as a former and future threat.

Development and fund raising efforts are challenging.

Changes

Barbara Bolser left to take a position as a librarian in New Mexico and Mary Schlembach became Chemistry and Physical Sciences Librarian. Stan Mechling passed away and

Joshua Hollingsead joined the staff as Library Specialist. Christie Wiley joined Grainger as Research and Data Services Librarian and Kelli Trei is Biosciences Librarian. Megan

Mahoney, who was the Ethics CORE Librarian, is now a Visiting Public Services

Librarian in Grainger. .

Contributions to library-wide programs.

The Easy Search, Journal and Article Locator, and Primo custom tile systems are used library-wide by patrons in all subject disciplines. A number of other software systems, such as the OAI-PMH harvesting programs are being used in CAM and in DCC for a variety of purposes. Grainger librarians are involved in the depositing materials and metadata into the IDEALS Institutional Repository.

Grainger librarians are involved in the Research Data Services proposal and will play an important role in future data management activities.

And Grainger facilities continue to be utilized by the rest of the Library for meetings and workshops.

Goals for the Coming Year

Continue fund raising activities and the work toward an endowed chair for the Head of the Grainger Library.

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Continue work on CARE and additional undergraduate support initiatives involving both the COE and the Library.

Develop a close working relationship with the GEBI (Grainger Engineering

Breakthrough Initiative) Big Data program.

Institute a Bioinformation Services Group comprised of various faculty in the Library.

Continue to foster data management and knowledge creation support initiatives with the

COE and allied faculty.

Continue to enhance and expand Easy Search and other portal and search technologies.

Better integrate engineering, life science, and physical science collection decisions and collection development.

Graduate Assistants

Grainger Library graduate assistants engage in a variety of pre-professional activities, including collection development, reference, instruction, library duty officer and supervision, special projects (including DMP analysis), information system design and implementation, liaison assignments, and grant-funded activities.

There were 9 GAs in FY13, including 3.25 on Library funds and 1.75 GAs on Grainger endowment and grant funds.

GA assignments:

Rachelle Ramer

CARE Info lit sessions

GRIPTS

PBAP

Referral and scheduling databases, updates as needed

Megan O’Donnell.

DMP stuff

Wright Brothers display (with Lillian)

Just finished Geology Webpage redesign

Jenny Wong-Welch

Facebook/Twitter for Grainger

Digital signage

Grainger Webpage FAQ + Handbooks

CARE Info Lit Sessions

Hengyi Fu

Ethics CORE most cited/disciplines pages

Should also be working on editing metadata in splithtml, adding new XTF records for Ethics CORE, and GRIPTS, but these are not on her projects page in the wiki

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Elias Lopez

Updating Blue Book content

Editing splithtml for Ethics CORE

Sarina Sinick

Easy Search Transaction logs

UTD on DMP records obtained prior to 12/12/12

Adding XTF records to Ethics CORE

Pawel Szponar

Creating data capture page for Physics Alumni to grant permission for dissertations/theses to be open access

Meng Tao

Editing splithtml for Ethics CORE

Digital signage

Evaluating/weeding reference collection

Michael Flierl

CARE Info lit sessions

Writing Two-Minute Challenges for Tina/Ethics CORE

Scientific Integrity Statements analysis/chart for Ethics CORE

Grainger Facebook/Twitter

Facilities

Total user seating: 1486 (with all conference rooms full);

At tables: 707;

At carrels: 464;

At public workstation or index tables: 202;

In group study rooms included in tables;

Informal: 113.

Hours Open:

Fall: 24/5: Sunday – Friday, Saturday 10 AM- 10 PM.

Spring: 24/5: Sunday – Friday, Saturday 10 AM- 10 PM.

Finals Weeks: 24/7.

Summer I and Summer II: 8:30 – Midnight; Monday – Thursday; 8:30 – 6 Friday;

Saturday and Sunday 1 PM – 8 PM.

Other Summer Hours: 8:30 – 5.

Personnel

Faculty:

William Mischo

Mary Schlembach (until June 2013)

Christie Wiley (May 2013 -)

Kelli Trei (July 2013 -)

Megan Mahoney (was grant funded until July 2013)

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Staff:

Barbara Bolser (left April 2013)

Elisandro Cabada

Sharon McFarland

Lyn Petrie

Joshua Hollingsead

Jamie Hansen (began October 2012)

Sheila McGowan

Magdalena Casper-Shipp (left September 2012)

Ann Silcox

Academic Professionals:

Nikki Wright (on disability)

Robert Ferrer (IT)

Tom Habing (IT)

Jay Heldreth (IT)

Graduate Assistants:

Paid on Grainger Library fund (we are allocated 3.25 FTE):

50% Jenny Wong-Welch (2nd year)

50% Megan O’Donnell (2nd year)

50% Elias Lopez (1st year)

50% Sarina Sinick (1st year)

50% Michael Flierl

50% Meng Tao (1 st

year)

50% total – Pawel Szponar (1st year)

Pawel is 25% on Grainger Library fund and

25% on Grainger Library endowment fund

50% Hengyi Fu (2 nd

year) (thru December 31, 2012 on NSF Ethics Grant then Grainger endowment fund

Paid on Railroad Engineering Association of American Railroads Technology Funds:

50% Rachelle Ramer (2nd year)

Student Wage Budget:

Base Budget: $144,264

Additional temporary: $4,100

Summer GA: $13,785

Student Assistant FE: 43

User Services

Gate Count: 901,592 patrons

Circulation: Charges: 34,269; Renewals: 24,859; Discharges: 35,259

Reference Transactions: 15,751

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Presentations: 20 presentations, 975 attendees

Appendices (separate word document, Graphs_Grainger_FY13.docx):

Gate counts, patron counts, Finals counts, sweep week counts, wireless counts.

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600

500

400

300

200

100

0

1000

900

800

700

364

249

867

92

Monday

Patron Count Averages Per Day of Week for Fall 2012 Semester

315

326

863

101

Tuesday

770

629

307

276

306

283

276

110 110

229

153

109

Wednesday

1:00 AM 9:00 AM

Thursday

1:00 PM

Friday

9:00 PM

377

260

Saturday

456

Sunday

701

900

800

700

600

500

400

300

200

100

0

278

251

72

Monday

844

Patron Count Averages Per Day of Week for Spring 2013 Semester

758

708

290

252

91

Tuesday

265

274

97

286

266

105

476

259

204

144

82

Wednesday

1:00 AM 9:00 AM

Thursday

1:00 PM

Friday

9:00 PM

388

236

Saturday

400

Sunday

630

700

600

500

400

900

800

300

200

100

0

317

250

81

Monday

Patron Count Averages Per Day of Week for Fall 2012 & Spring 2013 Semester

855

807

734

305

286

95

Tuesday

285

275

103

295

273

107

543

267

215

96

148

382

247

Saturday

381

596

Sunday Wednesday

1:00 AM 9:00 AM

Thursday

1:00 PM

Friday

9:00 PM

250

200

150

100

233

Patron Count Averages Per Day of Week for Summer Sessions 2013

219

215

198

166

161

157

138

127

130

123

114

112

114

109

104

184

162

50

0

Monday Tuesday

10:00 AM

Wednesday

1:00 PM

Thursday

9:00 PM 2:00 PM

Friday

6:00 PM

Saturday Sunday

Sweeps Week Patron Counts, Fall 2012

1000

935

902

900

861

825

800

818

700

600

500

593

489

515

593

550

588

460

555

538

408

452

493

434

366

456

400

343 372

300

292

244

338

204

233

253

200

100

84

133

42

107

50

116

110

118

46

135

91

52

92

173

110

44

0

Monday, October

22, 2012

Tuesday, October

23, 2012

Wednesday,

October 24, 2012

Thursday, October

25, 2012

Friday, October 26,

2012

Saturday, October

27, 2012

Sunday, October 28,

2012

Monday, October

29, 2012

12:00 AM 3:00 AM 6:00 AM 9:00 AM 12:00 PM 3:00 PM 6:00 PM 9:00 PM

Sweeps Week Patron Counts, Spring 2013

1000

900

894

800

700

657

683

771

710

691

600

500

558

511

400

445

531

422

594

435

367

528

558

488

300

437

361

349

370

306

250

320

200

145

123

70

150

126

51

126

100

0

56

Monday, March 04,

2013

Tuesday, March 05,

2013

Wednesday, March

06, 2013

35

Thursday, March

07, 2013

12:00 AM 3:00 AM 6:00 AM 9:00 AM

91

46

45

Friday, March 08,

2013

Saturday, March 09,

2013

Sunday, March 10,

2013

Monday, March 11,

2013

12:00 PM 3:00 PM 6:00 PM 9:00 PM

Finals Patron Counts, Fall 2012

1400

1208

1200

1140

1068

1092

1088

1000

800

600

400

200

0

947

965

936

952

954

976

1019

860

820 806

849

743 750

539

620

405

706

739

644

693

698

657

519

601

761

546

531

579

492

690

390

12/9/2012

(Sun)

351

225

326

318

308

223 222

193

260

112

101 131

102

110

62

12/10/2012

(Mon)

12/11/2012

(Tue)

12/12/2012

(Wed)

196

82

136

12/13/2012

(Thu)

12/14/2012

(Fri)

12/15/2012

(Sat)

99

55

155

355

204

180

12/16/2012

(Sun)

12/17/2012

(Mon)

594

335

181

159

704

483

239

437

112

98

510

356

192

27

264

163

143

62

12/18/2012

(Tue)

12/19/2012

(Wed)

12/20/2012

(Thu)

12:01 AM 3:00 AM 6:00 AM 9:00 AM 12:00 PM 3:00 PM 6:00 PM 9:00 PM

Finals Patron Counts, Spring 2013

1200

1083 1086

1000

990

959

923

904

838

832

848

800

793 778

786

739

692

721

631

657

659

600

626

560

561 549

544

566

506

503

511

439

429

436

400

200

0

340

277

250

163

194

155

162

84

95

116 129

4/28/2013

(Sun)

52

4/29/2013

(Mon)

63

4/30/2013

(Tue)

86

5/1/2013

(Wed)

109

46

5/2/2013

(Thu)

5/3/2013

(Fri)

321

81

188

81

17

5/4/2013

(Sat)

56

5/5/2013

(Sun)

684

737

587

269

182

536

5/6/2013

(Mon)

746

213

170

589

5/7/2013

(Tue)

715

618

519

175

114

5/8/2013

(Wed)

349

500

181

162

82

437

320

114

151

5/9/2013

(Thu)

5/10/2013

(Fri)

12:01 AM 3:00 AM 6:00 AM 9:00 AM 12:00 PM 3:00 PM 6:00 PM 9:00 PM

Gate Count Patron Visit Totals - Comparison Chart

2000000

1800000

1600000

1400000

1200000

1000000

800000

600000

400000

200000

0

498643

405138

Gate 1 (North Entrance)

612152

719138

543424

678908

Gate 2 (South Entrance - West) Gate 3 (South Entrance - East)

2011-12 2012-13

1654219

1803184

Total

1200

Fall 2012 Daily Wireless Users Averages by Time of Day

1071

1018

1000

800

876

940

723

600

400

435

361

419

327

379

298

200

0

Sunday

90

Monday

90

Tuesday

100

95

Wednesday Thursday Friday

1:00 AM

9:00 AM

1:00 PM

9:00 PM

Fall 2012 Daily Wireless Users Highest Value by Time of Day

1400

1200

1000

1028

800

600

575

400

200

0

Sunday

1254

1223

1190

983

544

358 420

375

125 190

150

Monday Tuesday Wednesday Thursday

424

Friday

1:00 AM

9:00 AM

1:00 PM

9:00 PM

1200

Spring 2013 Daily Wireless Users Averages by Time of Day

1040

1000

800

870

953

918

654

600

400

200

377

0

Sunday

362

344

96

Monday

435

352

383

346

386

323

98

Tuesday

100

Wednesday

92

Thursday

279

Friday

1:00 AM

9:00 AM

1:00 PM

9:00 PM

1600

1400

1200

1281

Spring 2013 Daily Wireless Users Highest Value by Time of Day

1332

1415

1173

1077

1000

800

600

607

644

700

582

1:00 AM

9:00 AM

1:00 PM

9:00 PM

500 401

400

200

407

441

455

385

0

Sunday

120

Monday

118

Tuesday

121

Wednesday

120

Thursday Friday

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