Broadleaf Making good use of risk models in major projects Dr Stephen Grey Broadleaf Capital International Pty Ltd 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 1 Broadleaf © Copyright Broadleaf Capital International Pty Ltd, 2006 BROADLEAF CAPITAL INTERNATIONAL PTY LTD ACN 054 021 117 23 Bettowynd Road Pymble NSW 2073 Tel: +61 2 9488 8477 Fax: +61 2 9488 9685 Cooper@Broadleaf.com.au www.Broadleaf.com.au This document contains substantial pre-existing Intellectual Property of value to Broadleaf Capital International Pty Ltd (Broadleaf). It is provided for the information of clients to whom it is released by Broadleaf, but not to be sold, licensed or otherwise transferred, whether in its original form or as part of any further development that they might undertake, without Broadleaf’s prior agreement. 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 2 Broadleaf Risk models in major projects Overview Trends Common problems Sources of guidance Geographical differences Barriers and challenges Way forward 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 3 Broadleaf Current situation & trends Project scale rising – Marginal mineral resources – Economies of scale – Big packages to attract PPP and alliance proponents Owners’ skill base declining – Small team or single in-house specialist – Rely on external consultants • Multi consultant teams • Multi national teams 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 4 Current situation & trends Broadleaf Volatile escalation – Fuel and other oil based products – Steel – Professional effort Resource shortages – – – – 2006 Engineers Machinery Major equipment vendor capacity Fabrication shop capacity © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 5 Project owners’ responses Broadleaf More peer reviews and external checks Closer attention to risk Formal risk assessment Model cost and schedule risk Model business and economic risk Use model to set • Budgets • Stretch targets • Warning levels Many expect software to “save the day” 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 6 Software tools Broadleaf Good Inexpensive Highly capable Bad Any fool can use them and many do Easy to produce meaningless but glossy results Ugly Unrealistic outputs Erroneous conclusions Loss of faith in the process 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 7 Put tools in their place Broadleaf Goal Process maturity Now 8 Understand the process before becoming immersed in tools Use of software tools Only about 10% - 20% of effort should go on modeling 2006 Interpreting & using results Formulating the analysis Modeling Gathering information © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 8 Putting tools first Broadleaf “Add risk” to existing estimates & schedules Hundreds of cost lines Thousands of activities Some parts a bit rough Easily become large, cumbersome and difficult to understand Expedient approximations Fixed dates that are not really fixed “Plug” numbers Existing models 2006 + Risks & opportunities = © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au Risk model 9 Putting tools first Broadleaf Very large models Summary Lots of data gathering Validation hard Understanding poor Run times long Detail is GOOD Project uncertainty is understood here <10 10-100 We can add value by examining it here 100-1000 Detail Scale and complexity >1000 overwhelm us here Very large “bottom up” exercises often absorb a lot of effort and deliver little or are abandoned 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 10 Costs Broadleaf Forecasting cost Project Forecast project cost Add them up Work Breakdown Structure 2006 Work Package estimates © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 11 Schedule Broadleaf Forecasting duration Forecast project duration Project Critical path analysis Tasks 2006 Task duration estimates © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 12 Risk Broadleaf Forecasting uncertainty Forecast uncertainty in project outcome Project Monte Carlo simulation WBS Tasks Events 2006 Uncertainty in components © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 13 Modeling Broadleaf Modeling uncertainty is, in principle, no different to modeling anything else It is not impossible to do it well It easy to do it badly We all need support – Structured process – Guidance on where and how to apply effort – Appropriate tools and the skills to use them 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 14 Sources of guidance Broadleaf AS/NZS4360 Local standard Generally used to guide qualitative methods Can help with quantitative analysis too PMBOK Chapter 11 Project Management Institute (USA and the World) Deals with qualitative and quantitative methods Handbook and Practice Standard in development PRAM Guide UK Association for Project Management Deals with qualitative and quantitative methods Guide to process and tools 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 15 Comparing the three Broadleaf Approximate relationship AS4360 PRAM Ch11 2006 Establish context Define project Planning Risk identification Focus PRAM Risk analysis Identification Identification Qualitative analysis Risk evaluation Assessment Quantitative analysis © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au Risk treatment Planning Response planning Monitoring & review Management Monitoring & control 16 Major differences Broadleaf AS/NZS4360 True standard – core requirements Well established in general risk management Not yet as well established in quantitative work Scalable – equally relevant to all sizes and types of project PMBOK Chapter 11 Mixture of guide and standard Mixture of process and methods Implicit big project high tech bias PRAM Guide Guide not a standard Separates process from tools Broad applicability Easy to read - accessible 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 17 Geographical differences Broadleaf Australia & New Zealand Patchy uptake of quantitative modeling - variable quality Sound approach to risk from AS/NZS4360 Expectation that risk management will be taken seriously Some strong demand for realistic quantitative assessments USA Widespread use of models – distrust of qualitative methods Tendency towards large models (eg. 2000 or more activities) Belief in detail and “objective” data UK & Europe Long history of using risk models – North Sea oil etc. Less obsessed with massive detail (some exceptions) Diverse and creative 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 18 Broadleaf Outstanding requirements Overall approach Integration with qualitative analysis Integration with other processes Estimating Scheduling Statement of core requirements Guide to good practice Engaging stakeholders and interpreting output 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 19 Broadleaf Barriers & challenges Prevalence of simplistic views (eg. Risk = Probability x Impact) Effort devoted to conventional methods creates resistance to alternatives Confusion between estimating rules and uncertainty (eg. allowance for fittings) Bottom up mind set versus top down analysis Fear of unfamiliar ideas and methods Obsession with the right answer instead of realism 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 20 Broadleaf Barriers & challenges “It’s not the way we do things” 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 21 Way forward Broadleaf AS/NZS4360 Consult & communicate Establish the context Objectives Stakeholders Criteria Key elements Identify the risks & opportunities Analyse the risks & opportunities Evaluate What can happen? How could it happen? Review controls Likelihoods Consequences Significance Rank risks & opportunities Screen out minor issues Evaluate risks & opportunities Treat the risks & exploit the opportunities Identify options Select the best Develop plans Implement Monitor and review Proven process for understanding and managing risk Australia & NZ have a solid base of expertise 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 22 Systematic approach to QRA Broadleaf Consult & communicate Establish the context Judgment & experience Qualitative context Objectives Identify the risks & opportunities Analyse the risks & opportunities Evaluate What can happen? How could it happen? Review controls Likelihoods Consequences Significance Rank risks & opportunities Screen out minor issues Structure Parameters Interpretation Stakeholders 1 Criteria Key elements 2 Quantitative context Plan & implement actions Evaluate risks & opportunities Identify options Select the best Develop plans Implement 5 Modeling & analysis Scope Measures or KPIs 3 Treat risks & exploit opportunities Basis for calculation Control environment Time (min,likely,max) Uncertainty Financial Probabilities Risk to targets Physicals Distributions Sources of Operations Correlations uncertainty Reconcile targets and risk levels Set or revise targets Revise plans Revise policy and control environment 6 4 Quantitative validation and reconciliation Judgment & experience Monitor and review 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 23 Qualitative and quantitative Broadleaf Don’t confuse the two Distinct views of the same thing Aggregate risk Quantitative risk model Must be consistent with one another Model components •Description •Priorities •Plans Risks Risks x x x x x Qualitative analysis • cost-effective identification • priority setting • planning and review • focus on risks as separate issues Quantitative modelling • aggregate view • focus on overall decision making • targets, commitments and contingencies 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 24 Good practice Broadleaf Consult & communicate Establish the context Qualitative context Objectives Treat risks & exploit opportunities Identify the risks & opportunities Analyse the risks & opportunities Evaluate What can happen? How could it happen? Review controls Likelihoods Consequences Significance Rank risks & opportunities Screen out minor issues Structure Parameters Interpretation Stakeholders Criteria Key elements Quantitative context Clear Measures or KPIs context Basis for calculation Scope Control environment Structure (min,likely,max) and Financial parameters Probabilities Physicals Distributions linked to risks Operations Correlations Time Evaluate risks & opportunities Reflecting Uncertainty Risk to targets significance of ofSources the risks uncertainty Plan & implement actions Identify options Select the best Develop plans Implement Reconcile targets and risk levels Used to inform Revise policy and decisions control environment Set or revise targets Revise plans Reconciled withandother views Quantitative validation reconciliation Monitor and review 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 25 Conclusions Broadleaf Process Get the process right then focus on tools Good practice not yet established anywhere Significant cultural and regional differences AS/NZS4360 is a good foundation Approach and culture Use models to understand projects Don’t expect them to make decisions for you Value experience and judgment as well as models 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 26 Closing thought Broadleaf ME MO E DG JU DE L When your model of your project and your understanding of your project match up, who can argue? NT PROJECT 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 27 Questions Broadleaf 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 28 Broadleaf Dr Stephen Grey ph 03 9787 0520 mob 0412 223 256 Grey @Broadleaf.com.au 2006 © Broadleaf Capital International - www.Broadleaf.com.au Dr Stephen Grey - Grey@Broadleaf.com.au 29