Measures of Overall Satisfaction Overall satisfaction (2) 4.2 Overall educational quality (1) 4.23 Would attend same college again (2) 4.29 College is a good value (1) 4.51 Plan to graduate from present college (1) 4.84 1 1.5 2 2.5 3 3.5 4 4.5 5 Satisfaction with Academic Services Availability of gen ed courses (19) Availability of internships (2) Computer network (6) Computer support services (16) General advising (7) Availability of major courses (2) Advisement in major (9) Tutoring services (6) Library resources (19) Quality of instruction (2) Instructor availability (5) Class size (8) 1 1.5 2 2.5 3 3.5 4 4.5 5 Frequency of Academic Experiences Observed student dishonesty (23) Experienced disruptive student behavior (19) Engaged in research with a faculty member (10) Involvement in community service in classes (1) Discussions with instructors outside of class (4) Faculty who use innovative educational technology (6) Developed mentoring relationship with faculty member (6) Been asked to make judgements about information (3) Received instructor feedback on quality of work (16) Collaborated with other students on assignments (1) Assignments requiring a written response (4) Intellectually stimulated in class (2) Assignments requiring critical thinking (3) Came to class prepared (14) 1 1.5 2 2.5 3 3.5 4 4.5 5 Satisfaction with Services College Food Services (12) Course Registration Process (15) College Bookstore Services (20) Intra‐Campus Transportation (10) Billing and Payment Process (6) Financial Aid Services (2) 1 1.5 2 2.5 3 3.5 4 4.5 5 Satisfaction with Facilities Parking (8) Student Union (23) Study Areas (18) Athletic/Recreational(14) Residence Halls (3) Laboratories (3) Library (19) Classrooms (5) Buildings and Grounds, Condition (2) 1 2 3 4 5 Health and Wellness Student Health center (12) Health and wellness programs (13) Personal counseling services (10) Substance abuse education programs (3) Recreation & intramural programs (11) Sexual assault prevention programs (1) Personal Safety (2) 1 1.5 2 2.5 3 3.5 4 4.5 5 3.5 4 4.5 5 Student Life Assistance in finding part‐time jobs (3) Religious activities/programs (11) Cultural programs (18) Job search assistance (7) Use of student activity fees (1) Student government (3) Career planning services (9) Clarity of residence Hall policies (14) Residence Hall services/programs (8) Student input in college policies/plans (1) Student newspaper (10) New student orientation (3) College social activities (1) Personal social support network (1) Leadership development opportunities (2) Guest speakers outside of class (2) Clarity of student conduct policies (1) Campus clubs/activities (2) Community service opportunities (1) 1 1.5 2 2.5 3 Sense of Community Sense of belonging (2) Faculty respect for students (2) Openness to opinions of others (3) Staff respect for students (2) Racial harmony (3) Acceptance of individual differences (4) Rarity of prejudicial acts (1) Freedom from harassment (2) 1 1.5 2 2.5 3 3.5 4 4.5 5 College Contribution to Growth & Learning Understanding ethnic/cultural differences (23) Understanding political & social issues (4) Developing leadership skills (13) Speaking effectively (10) Writing effectively (13) Using computer technology effectively (3) Developing openness to other opinions (10) Developing self‐understanding (14) Working with others (4) Acquiring knowledge & skills for advanced study (2) Acquiring knowledge & skills for lifelong learning (1) Acquiring analytical thinking skills (1) Acquiring knowledge & skills for career (2) Acquiring information and concepts (1) Understanding environmental & sustainability issues (1) 1 1.5 2 2.5 3 3.5 4 4.5 5 GPA Distribution 40.0 35.0 30.0 25.0 % 20.0 ESF 15.0 SUNY 10.0 5.0 0.0 3.5‐4.0 3.0‐3.49 2.5‐2.99 2.0‐2.49 >2.0 GPA Affluence 40 35 30 25 ESF % 20 SUNY 15 10 5 0 Receiving TAP Receiving PELL Parents w/o college degree Student Use of Time 20.0 18.0 16.0 H 14.0 r s 12.0 p 10.0 e r 8.0 W k ESF SUNY 6.0 4.0 2.0 0.0 Attending classes Studying outside of class Non‐class college sponsored activities On‐campus employment Off‐campus Home & family employment care