WAYLAND BAPTIST UNIVERSITY
MILILANI CAMPUS
SCHOOL OF BUSINESS
SYLLABUS
1. Mission Statement: Wayland Baptist University exists to educate students in an academically challenging,
learning-focused and distinctively Christian environment for professional success and service to God and
humankind.
2. Course: HLAD 3335 – H101, Administration and Organization of Health Facilities
3. Term: Winter
4. Instructor: Katherine Van Meerten
5. Office Phone Number and WBU Email Address: 808-387-
0067/katherine.vanmeerten@wayland.wbu.edu
6. Office Hours, Building, and Location: Before and After Class/Mililani Campus
7. Class Meeting Time and Location: 5:30pm, Wednesdays, Mililani Campus
8. Catalog Description: The management process of planning, organization, leading, and controlling health
institutions: utilization of marketing techniques, organizational structures, roles of the governing board, chief
executive officer, physician, other professional and technical personnel, and the patient. Regulatory aspects,
licensing, certifying, and accrediting.
9. Prerequisites: none
10. Required Textbook and Resources:
BOOK
Managing Health Services
Organizations and Systems
AUTHOR
Longest
ED YEAR
6th
2014
PUBLISHER
ISBN#
Health Profession 9781-93887-0002
UPDATED
6/4/14
11. Optional Materials:
12. Course Outcome Competencies:
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Upon completion of the course, the student should be able to:
Restate the history of health care in the United States, including the move from fee for service to
managed care and ultimately to the Affordable Care Act.
Describe the types and structures of health care organizations.
Discuss the evolution of health care technology.
Express legal and ethical aspects of the health care environment.
Identify the functions of managers within the healthcare environment as well as problem solving
techniques of these managers.
Discuss the value of the Continuous Quality Improvement initiative within health care
institutions.
Discuss the value of connecting strategic decision making to the operational functions of the
health care institution.
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Describe the unique nature of marketing of a health care system and how it differs from other
organizational marketing.
Identify methods of systems control within the health care system.
Identify key characteristics necessary for successful leadership in health care institutions.
Demonstrate ability to effectively review cases related to health care issues.
13. Attendance Requirements: Attendance is very important to your success in this class. 70% of instruction
will be held in the classroom, while the other 30% will be done online. Online attendance will be measured
by participation on blackboard. For online participation, students are expected to post at least 3 times on
blackboard with the last post NLT than the Tuesday before the next class. Homework questions will be
posted on blackboard as well. In the event of a missed class or an assignment, it is the responsibility of the
student to contact the instructor. All Wayland students are expected to attend every class meeting; the
minimum percentage of class participation required to avoid receiving a grade of “F” in the class is 75%.
Students who miss the first two class meetings without providing a written explanation to the instructor
will be automatically dropped from the roster as a “no-show.” Students who know in advance that they
will be absent the first two class meetings and who wish to remain in the class must inform the instructor
in order to discuss possible arrangements for making up absences.
14. Statement on Plagiarism and Academic Dishonesty: Wayland Baptist University observes a zero
tolerance policy regarding academic dishonesty. Per university policy as described in the academic
catalog, all cases of academic dishonesty will be reported and second offenses will result in suspension
from the university.
15. Disability Statement: “In compliance with the Americans with Disabilities Act of 1990 (ADA), it is the policy
of Wayland Baptist University that no otherwise qualified person with a disability be excluded from participation
in, be denied the benefits of, or be subject to discrimination under any educational program or activity in the
university. The Coordinator of Counseling Services serves as the coordinator of students with a disability and
should be contacted concerning accommodation requests at (806) 291- 3765. Documentation of a disability must
accompany any request for accommodations.”
16. Course Requirements and Grading Criteria:
Students shall have protection through orderly procedures against prejudices or capricious academic
evaluation. A student who believes that he or she has not been held to realistic academic standards,
just evaluation procedures, or appropriate grading, may appeal the final grade given in the course by
using the student grade appeal process described in the Academic Catalog. Appeals may not be made
for advanced placement examinations or course bypass examinations. Appeals are limited to the final
course grade, which may be upheld, raised, or lowered at any stage of the appeal process. Any
recommendation to lower a course grade must be submitted through the Executive Vice
President/Provost to the Faculty Assembly Grade Appeals Committee for review and approval. The
Faculty Assembly Grade Appeals Committee may instruct that the course grade be upheld, raised, or
lowered to a more proper evaluation.
17. Tentative Schedule: (Calendar, Topics, Assignments)
Grading Criteria:
Participation in Discussion Board: 30%
Paper:
Midterm:
Final:
30%
20%
20%
Grading Scale
100-90
89-80
79-70
69-60
Below 60
W=
WP=
WF=
I=
A
B
C
D
F
Approved Withdrawal
Approved Withdrawal Passing
Withdrawal Failing
Incomplete
18. Additional information as desired by the faculty member.
Nov 11
HOLIDAY
Syllabus Review
Chapter 1 & 2
Nov 18
ONLINE
Chapter 3 & 4
Homework: Article Presentations
Nov 25
Thanksgiving Break
Dec 2
Chapter 5 & 6
Article Presentations
Homework: Article Presentations
Dec 9
Article Presentations
Movie/Discussion
Homework: Article Presentations
Dec 16
ONLINE
Chapters 7 & 8
Dec 23
Break
Dec 30
Break
Jan 6
MIDTERM
Jan 13
Article Presentations
Chapter 9 &10
Homework: Presentations
Jan 20
Article Presentations
Chapter 11 & 12
Jan 27
Chapter 13 & 14
Term Paper drafts due
Feb 3
Final Review
Feb 10
Final
Term Papers due
18. Term Paper: Students will complete one research paper for this class. The paper should be a
minimum of 5 pages of content, excluding coversheet, abstract and references, and should utilize at least
ten references, five of them scholarly Papers must utilize APA format. Topics for papers must also be
pre-approved by the professor. To avoid a 10-point deduction, paper draft must be available by the
ninth class meeting to submit online to Safe Assignment. Failure to turn in a paper will result in an
automatic failure of the course.
19. Missing more than 25% of the class meetings will result in failure of the course.
STATEMENTS:
Course Format: This course will be taught in a blended format, with the majority (70%) of the contact
hours occurring in class. There will also be Blackboard assignments outside the classroom.
“This class will adhere to zero tolerance for using someone else’s work as your own.”
“Students are responsible for reading, understanding, obeying, and respecting all academic policies, with
added emphasis being placed upon academic progress policies, appearing in the Wayland Baptist
University Academic Catalog applicable to their curriculum and/or program of study.”