Evaluation of City Owned Resorts July 2009 )* + . ' Strategic Solutions Public Private Partnerships Research Based Consulting Tourism Hospitality & Leisure , - 5th Floor, The Pinnacle Cnr Strand & Burg Street Cape Town 8000 /000 1 2 3 PO Box 1550 Cape Town 8000 4 T +27 (0)21 481 9000 F +27 (0)21 481 9480 www.gt.co.za *5 6 *007 ! " # $ % & ' ( ! ( & & " ( © 2009 Grant Thornton South Africa. All rights reserved. ! ( ( ( 8 3 : 6 9 4 4 © 2009 Grant Thornton South Africa. All rights reserved. Page Section 1: Introduction 1 1.1 Background 1 1.2 Structure of the Report 3 1.3 Methodology 3 Section 2: Tourism in South Africa and the Western Cape 6 2.1 Introduction 6 2.2 Foreign Tourism in South Africa and the Western Cape 6 2.3 Domestic Tourism in South Africa and the Western Cape 18 2.4 Backpacking 27 2.5 Conclusion: Relevance to the Study 30 Section 3: Resort Analysis 32 3.1 Introduction 32 3.2 Silwerstroom 32 3.3 Soetwater 34 3.4 Millers Point 35 3.5 Fish Hoek 37 3.6 Zandvlei 38 3.7 Blue Waters 39 3.8 Monwabisi 40 3.9 Macassar 42 3.10 Voortrekker Park 43 3.11 Harmony Park 44 3.12 Hendon Park 45 3.13 Kogel Bay 47 3.14 Kuilsriver 48 Section 4: Overarching Recommendations 50 4.1 Introduction 50 4.2 Standard of Facilities 50 © 2009 Grant Thornton South Africa. All rights reserved. 4.2 Activities and Events 51 4.3 Marketing 52 4.4 Human Resources 53 4.5 Maintenance 53 4.6 Management Options 53 Section 5: Demand Analysis 54 5.1 Facilities and Target Markets 56 5.2 Domestic Demand 57 5.3 Foreign Demand 57 5.4 Potential Market Share of Existing Facilities 57 5.5 Effect of Additional Supply 58 Section 6: Regional Strategies 59 6.1 Introduction 59 6.2 Blaauwberg 59 6.3 Peninsula 59 6.4 Cape Flats and Metro South East 60 6.5 Helderberg Basin 60 6.6 Tygerberg 61 Section 7: Conclusion 62 Annexure A: TGCSA Recommendations 64 Annexure B: Resort Photos 66 B.1 Silwerstroom 66 B.2 Soetwater 68 B.3 Millers Point 70 B.4 Fish Hoek 72 B.5 Zandvlei 73 B.6 Blue Waters 75 B.7 Monwabisi 77 B.8 Macassar 79 B.9 Voortrekker Park 81 B.10 Harmony Park 83 B.11 Hendon Park 85 B.12 Kogel Bay 87 B.13 Kuilsriver 88 © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 4 1 )2 " $ % 3 ); . < 1 $ ' ! *00= ! Table 1.1: City of Cape Town Owned and Managed Resorts Resort Name Tourism Destination Area Silwerstroom Blaauwberg Soetwater Peninsula Millers Point Peninsula Fish Hoek Peninsula Zandvlei Peninsula Blue Waters Cape Flats and Metro South East Monwabisi Cape Flats and Metro South East Macassar Cape Flats and Metro South East Voortrekker Park Helderberg Basin Harmony Park Helderberg Basin Hendon Park Helderberg Basin Kogel Bay Helderberg Basin Kuilsriver Tygerberg " # ! > & 4 - + © 2009 Grant Thornton South Africa. All rights reserved. ' - 3 4 : < - > City of Cape Town – Evaluation of City Owned Resorts 2 Figure 1.1: Resorts Owned and Managed by the City of Cape Town Tourism Development Area 1. Silwerstroomstrand 2. Soetwater 3. Millers Point 4. Fish Hoek Blaauwberg 5. Zandvlei 6. Bluewaters 7. Monwabisi Tygerberg 8. Macassar 9. Voortrekker Park 10. Harmony Park 11. Hendon Park 12. Kogel Bay 13. Kuilsriver Cape Flats and Metro South East Peninsula Helderberg Basin : # ! ! # 4 2 • ? • ( : • 4 ! 1 $ # $ %? ! ! ? • ( ! ? • ! © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 1 3 ! & • . < 2 ( ! # ? • ! ? • ? • ? • ( • @ & 4 A ! $ $ & % 1 ! ! 4 $ # & ! $ ? ! 1 " 4 ! < $ ' % ! $ < ( $ ( B ( ) B 1 & 2 • 3 & ? • ? • 2 − − − − − < < < F < 4 < " © 2009 Grant Thornton South Africa. All rights reserved. ' ' !! ? ? 4 *00.CD E *00/C7? ' !? City of Cape Town – Evaluation of City Owned Resorts 4 • *00/ ' " !? • ! • ); ; 2 − − − − − − − − − − − # 4 ? 1 4 F - ? - ? ? 1 + > F ! ? ? ? ? C C ? ! • 1 & : 41 • 2 − − − ? ! ? • 2 − − − − ' 1 ' 4 ? ? ? ? • < < − − − − − − − − G ? F ? 4, ' 3 C 4 3 ! #? 4 ? ? ? ? ? © 2009 Grant Thornton South Africa. All rights reserved. 2 City of Cape Town – Evaluation of City Owned Resorts − : − $ ! − C − − # − # 5 ? %? ? # . ! ? #. • ? # # 2 − − − − − − − − − − − − − − − G ? F ? 4, ' 3 C 4 3 ! #? 4 : $ ! ? ? ? ? ? ? %? ? C ? # . # ! ? #. ? # • < ! − 1 2 ? − 1 ( − 1 : 41? ! ! ! ? − ( ! C ! ? − ' ! ! © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 4 *2 6 4 1 < ' *005 *00/ *00/ # ! ! " ! # ! − 41 − 41 − 1 + " 4 ! ' H $ 2 *00* B *005? < *00/? * %9 ! 4 < 4 1 *00DC*005 B 1 1 & B 4 1 B 4 1 < & # $@# +A% / .I $; *I % % © 2009 Grant Thornton South Africa. All rights reserved. *00/ 4 ; *I & 1 1 < *005 ) 0=) 500 $5 DI =;/ .00 City of Cape Town – Evaluation of City Owned Resorts 7 # 7D 4 1 *005 $ " . .I 7) *00/ %! % + *00/ 1 0 )I 5 0I . .I *005 Figure 2.1: Total Foreign Arrivals to South Africa (‘000) 6 678 2002 2003 2004 9 091 8 396 7 369 6 505 6 00 0 6 430 8 00 0 9 591 10 00 0 4 00 0 2 00 0 " *00D =. 2005 2006 2007 2008 7 %!% *005 $ $=/ 7I% )/ $)7 =I% *00/ G 4 % : *005 > , BG )= $). *I% **5 000 Figure 2.2: Foreign Visitors to Each Province of South Africa (‘000) 294 2 27 945 2007 823 596 6 01 745 655 1 184 1 164 518 1 000 554 1 436 2 000 1 400 1 738 3 000 2006 1 764 4 000 4 482 5 000 4 014 6 000 *00* # *005 $ " ; 5I %!&% 1 © 2009 Grant Thornton South Africa. All rights reserved. H 7=I Northern Cape Free State North West Limpopo Mpumalanga Eastern Cape K wazulu Natal Western Cape Gauteng 0 1 City of Cape Town – Evaluation of City Owned Resorts 8 Figure 2.3: Total Foreign Visitors to the Western Cape (‘000) 1 529 2003 2004 1 764 1 529 2002 2006 2 007 1 592 1 472 1 500 1 738 2 000 1 000 500 " # 2005 *00/ 1 %!' 4 6 1 6 964 Figure 2.4: Foreign Arrivals to South Africa by Month 2008 (‘000) 827 816 Oct Nov 747 742 824 734 May 689 713 800 Apr 769 856 865 1 000 600 ! %! ! 1 4 1 D0I 5; 7I Dec Sep Aug Jul Jun Mar Feb Jan 400 *00/ F )= 5I F $** DI% J $)* /I% 3 , ! $ *, % . )I $; 0I% : $* .I% © 2009 Grant Thornton South Africa. All rights reserved. ( $)* /I% 4 H , 4 $)) ;I% H 1 & > $ *$ % City of Cape Town – Evaluation of City Owned Resorts 9 Table 2.1: Source Markets for Foreign Arrivals to South Africa (2008) Source Markets by Region Africa Air 3.2% Africa Land 73.9% Americas 4.2% Asia & Australasia 3.4% Europe 14.7% Unspecified 0.6% Source Markets by Country Africa Lesotho 22.6% Mozambique 12.8% Zimbabwe 12.8% Swaziland 11.3% Botswana 8.4% Overseas UK 5.1% USA 3.0% Germany 2.5% Netherlands 1.3% France 1.3% ! % $ " .= .I $*; 5I% 1 G 4 1 *005 $ $)* .I% %!(% Figure 2.5: Source Markets of Foreign Visitors to the Western Cape 2007 Afri ca & Middle East 24% Europe 54% Americas 13% Asia & Australasia 9% $% 1 & " %!) ;;I ;0I 4 ;= © 2009 Grant Thornton South Africa. All rights reserved. == 1 )0I *005 *= *= ;= City of Cape Town – Evaluation of City Owned Resorts 10 Figure 2.6: Age Profile of Foreign Visitors to South Africa 2007 55-64 8% 65+ 4% 18-24 10% 45 -5 4 15% 25-34 33 % 35-44 30% ./I 4 1 *005 4 $ " )5I 1 < %!-% ' Figure 2.7: Repeater Rate of Foreign Visitors 2007 First Time 17% 2-3 Times 8% 10 or More Times 59% 4-5 Times 7% 6-9 Times 9% '& " % 4 %!. + 1 *00D *005 *. ;I *005 )* *I *= *I © 2009 Grant Thornton South Africa. All rights reserved. $@/ A% City of Cape Town – Evaluation of City Owned Resorts 11 Figure 2.8: Purpose of Visit of Foreign Visitors to South Africa H 3.0% 2.9% Other 1.1% Religi on 1.9% 4.5% 7.2 % 5.6% 3.9% Medical Business Traveller Business Shopping V FR Personal Sho pping 0% B ussiness Tourist 10.7% 10% 8.9% 12.2% 14.5% 11.8% 11.2% 20% Holiday 2007 24.2% 22.4% 28.6% 30% 25.3% 2006 40% 5DI () 4 1 )7 *00/ $ " %!0% ' *00/ 4 1 *00* /* 4 )D ; 1 *005 D =5 * Figure 2.9: Average Length of Stay of Foreign Visitors to South Africa (Nights) 11.0 10.1 10.0 9.6 9.0 9.0 8.4 8.2 8.0 7.9 8.2 + )) ; $ " ; %! 1% © 2009 Grant Thornton South Africa. All rights reserved. 2008 2007 2006 2005 2004 2003 2002 7.0 7; 1 " . © 2009 Grant Thornton South Africa. All rights reserved. %! % # 4.8 4.7 4.5 5.1 4.4 5.9 Religion 5.4 5.3 5.0 Medical Bussiness Tourist 10.0 9.6 9.3 10.9 11.2 11.3 2006 2007 4.2 4.1 4.8 2.3 2.1 2.0 Busine ss Shop ping 9.6 9.1 8.5 8.4 8.2 7.9 2005 Free State 4.4 4.4 5.6 2006 Northern Cape 3.4 3.2 3.3 $ " Bu sine ss Traveller 2.5 2.6 2.5 0 Person al Shopp ing 6 North West 4.6 4.1 3.7 0 Limpop o 3 4.0 4.0 4.4 9 )0 0 $; ; Mpumalan ga 10.0 G 8.4 8.0 VFR Holiday 3 Eastern Cape 12 6.4 6.0 7.2 15 11.8 12.0 13.5 All Foreign To urists 12 Kwa- Zulu Natal 6 5.2 5.2 5.9 9 Wester n Cape Gau teng City of Cape Town – Evaluation of City Owned Resorts 12 Figure 2.10: Average Length of Stay of Foreign Visitors by Purpose of Visit (Nights) 2007 ); . % %! % ' Figure 2.11: Average Length of Stay of Foreign Visitors by Province (Nights) 2008 *. City of Cape Town – Evaluation of City Owned Resorts 13 Figure 2.12: Average Length of Stay of Foreign Visitors to the Western Cape (Nights) 14 13.5 13 12.0 11.8 11.0 11.0 2005 11 2004 12 2008 2007 2006 10 * " *00/ 5/ 5 4 1 *005 $ " D/ * ). =I %! &% Figure 2.13: Foreign Bednights Spent in South Africa (‘000) 78 704 60 000 60 303 57 577 60 269 66 497 68 211 2007 64 921 2006 80 000 40 000 20 000 ' *. . $*D /I% D/= 000 © 2009 Grant Thornton South Africa. All rights reserved. $;* ;I% : G $ " %! '% 200 8 2005 2004 2003 2002 0 *) ) City of Cape Town – Evaluation of City Owned Resorts 14 30 000 21 077 25 457 Figure 2.14: Foreign Bednights Spent in South Africa by Province 2008 (‘000) 684 2 023 4 909 6 842 3 898 10 000 5 388 8 426 20 000 *00/ $ " Free State Northern Cape North West Limpop o Mpumala nga Eastern Cape Gau teng Wester n Cape Kwa- Zulu Nata l 0 # %! ( / =I Figure 2.15: Foreign Bednights Spent in the Western Cape (‘000) 25 000 19 816 15 000 16 122 16 875 2005 15 679 2004 20 000 20 054 21 077 12 984 10 000 5 000 + ' 200 8 2007 2006 2003 2002 0 , *00. *005 4 $5 =I% ! " 1 " *005 =; )I $*) )I% B $. DI% ! *00. # * )I © 2009 Grant Thornton South Africa. All rights reserved. ! *005 $)* )I% $= )I% $ " %! )% B )5 =I )* =I *00* City of Cape Town – Evaluation of City Owned Resorts 15 Figure 2.16: Type of Accommodation Used by Foreign Visitors 2007 Backpacking Camping & Caravan 4% 2% B &B 6% Hotel 21% Self-Catering 12% Game Lodge 4% Guest House 7% - # Friends & Family 44% , 4 ( 4 1 $ " ! %! -% Figure 2.17: Activities Undertaken by Foreign Visitors to South Africa 2007 100% 90% 80% 66% 60% 40% 8% 8% 7% 2% 1% Beach 20% Wildlife 21% 20% Cultural Social Natural Attractions Casino Theme Parks Nightlife Shopping 0% . 1 $@ 41 $@ $A% # # 5= * *00/ *; .I $ )= ) % *005 $ " %! .% + *005 ' 4 # 1 K 7 /I ' 4 1 K 55 = *005 $ + 2A% D0 ) D. *005 $ *00D % % © 2009 Grant Thornton South Africa. All rights reserved. //0 ) 000 $ # 1 *00D K% 4 1 City of Cape Town – Evaluation of City Owned Resorts 16 Figure 2.18: Total Foreign Direct Spend excluding CAPEX (‘000) R 50 000 000 R 74 200 000 Excluding CAP EX R 60 100 000 R 77 400 000 R 66 600 000 R 74 200 000 R 75 000 000 R 43 200 000 R 47 800 000 R 100 000 000 R 60 700 000 R 65 400 0 00 Including CAPEX R 25 000 000 R 2004 " 2005 ! %! 0 2006 ' 4 # ./ DI 1 % 2007 1 2008 K ! $ ** .I *00/ 5; 7I ' 4 Figure 2.19: TFDS excluding CAPEX by Region 2008 Europe 23% Asia & Australasia 6% Africa Land 58% Americas 8% A frica Ai r 5% 1 " 4 %!%1 )* 700 1 *007 D *00 © 2009 Grant Thornton South Africa. All rights reserved. 1 City of Cape Town – Evaluation of City Owned Resorts 17 Figure 2.20: Average Visitor Spend by Source Market Region R 12 900 2008 R 10 500 2007 R 10 400 R 9 100 R 8 700 R 14 300 R 15 400 R 10 200 R 10 80 0 R 10 40 0 R 11 70 0 R 6 200 R 5 800 R 10 000 R 7 500 R 15 000 R 14 90 0 2006 R 20 000 R 5 000 R 0 A frica Lan d 4 Africa Air ;0 7 A mericas .) 5I % Asia & A ustralasia Europe ' 4 # 1 K )= 5I $ " %!% % // *005 $ Figure 2.21: TFDS excluding CAPEX by Category 2007 Medical 3% Other 3% Accomm. 14% Transport 10% Food 11% Shopping 51% Leisure 7% # 1 K *005 : )7 5 )5 5 G © 2009 Grant Thornton South Africa. All rights reserved. )* City of Cape Town – Evaluation of City Owned Resorts 18 R3 200 000 R 800 000 R1 700 000 R5 000 000 R2 600 000 R3 900 000 Mpumalanga R10 000 000 R3 500 000 R7 000 000 R15 000 000 Eastern Cape R20 000 000 R17 700 000 R25 000 000 R19 700 000 Figure 2.22: Foreign Direct Spend excluding CAPEX by Province 2007 (‘000) )0 DI $ *005 # )) ; % $ " R15 000 000 R17 700 000 R15 200 000 R20 000 000 R1 9 800 000 R18 900 000 Figure 2.23: Foreign Direct Spend excluding CAPEX in the Western Cape (‘000) R25 000 000 R10 000 000 R5 000 000 / 2007 2006 2005 2004 R ! " ! # ! " 4 1 ! 2 − − − 41 41 41 *00. 1 *00D + *00/ + © 2009 Grant Thornton South Africa. All rights reserved. ? < < ? ? Free State Northern Cape North West Limpop o Kwa- Zulu Natal Gauteng Western Cape R )5 5 %!%&% City of Cape Town – Evaluation of City Owned Resorts − 41 0 1 *00/ 1 / 41 % ! %!%'% $ " 19 # ); 7 *00/ 7 =I 4 1 $=DI )* 5 *005 Figure 2.24: Number of Domestic Travellers in South Africa (‘000) 14 300 15 000 13 900 12 700 12 100 10 000 5 000 2005 1 ;. 7 2006 ;* 7 ! *005 $ " ! %!%(% 2007 2008 *00/ / =I Figure 2.25: Number of Domestic Trips Taken in South Africa (‘000) 40 000 37 100 36 200 35 900 32 900 30 000 20 000 10 000 2005 )0 = 2006 $;*I% *00/ $ .= G =) 1 $ " ! %!%)% © 2009 Grant Thornton South Africa. All rights reserved. 2007 2008 % $)5I% /00 000 $;I% *00/ )*I > , BG 4 City of Cape Town – Evaluation of City Owned Resorts 20 1 ! 4 " %!%1 $ 2 100 2 300 2200 1500 Northern Cape North West Limpopo 3 300 3 300 2006 2008 1 900 1 800 2200 2200 3 100 4 000 2700 2400 3 500 4 000 2000 1200 700 900 600 800 Mpumalanga 6200 5400 2005 2007 Eastern Cape Western C ape Gauteng 3 000 Kwa- Zulu Natal 6 000 3 000 3 200 4500 4100 9 000 7 100 5 700 5100 4800 12 000 Free State 11 600 11 900 10600 10400 Figure 2.26: Domestic Trips Taken to Provinces in South Africa (‘000) 1 *00/% 6 Figure 2.27: Percentage of Total Domestic Trips Taken in South Africa by Month 2008 15% 10% 9.4% 9.9% 7.2% 8.4% 9.0% 8.9% 9.5% 9.5% 7.0% 8.3% 7.4% 5% 5.3% /5 ;* 7 $*DI% $ " %!%.% ! > J BG © 2009 Grant Thornton South Africa. All rights reserved. *00/ 7 / ;= Dec Nov Oct Sep Aug Jul Jun May Apr Mar Feb Jan 0% $;0I% $)0I% : City of Cape Town – Evaluation of City Owned Resorts 21 1 H 2 100 2 100 1500 700 =0I *00D ;*I $ " 2006 2008 Free State 600 600 600 700 Northern Cape 1900 2000 3 900 3 900 North West 3 100 3 000 2400 1400 1 300 1 400 1700 1000 Mpumalanga Limpopo 6100 5100 Eastern Cape Western Cape Gauteng 3 000 2 600 2 700 2 400 2 600 4200 3400 6 000 2005 2007 Kwa- Zulu Natal 9 000 9 000 8 900 7400 9800 12 000 11 200 11 900 10200 8700 Figure 2.28: Origin of Domestic Tourists in South Africa (‘000) : %!%0% Figure 2.29: Origin of Domestic Tourists to the Western Cape 2006 Other 10% Kwazulu Natal 8% Western Cape 40% Eastern Cape 10% Gauteng 32% $/ 1 & 41 *. ;= *5 =I *D * I © 2009 Grant Thornton South Africa. All rights reserved. *00. $ )/ *= $ " % %!&1% City of Cape Town – Evaluation of City Owned Resorts 22 Figure 2.30: Age Profile of Domestic Tourists in South Africa 2005 65+ Years 6% 55-64 Years 7% 18-24 Years 26% 45-55 Years 13% 35-44 Years 20% ! " = DI 25-34 Years 28% *00. 5* /I $ " %!& % ! 1 )/ =I = *I Figure 2.31: Race Profile of Domestic Tourists in South Africa 2005 Coloured Indian 5% 4% White 18% African 73% '& 9 # $9' % *00/ .I $ " %!&%% © 2009 Grant Thornton South Africa. All rights reserved. 5)I ! )DI 4 1 City of Cape Town – Evaluation of City Owned Resorts 23 Figure 2.32: Purpose of Domestic Trips Taken in South Africa 2008 Religious Medical 2.0% Business 4.8% 5.4% Holiday 15.8% VFR 71.9% " %!&& *00. $ 4 ( ! $D;I% % 4 $*;I% ! 1 Figure 2.33: Purpose of Domestic Trips Taken to the Western Cape 2005 Business 9% Religious 3% Medical 2% Holiday 23% VFR 63% () *00/ * $ " %!&'% © 2009 Grant Thornton South Africa. All rights reserved. =. == *00/ $ .D *005 % ' 4 .; City of Cape Town – Evaluation of City Owned Resorts 24 Figure 2.34: Average Length of Stay of Domestic Tourists by Province 2008 (Nights) 6 5.6 5.1 5.3 5.0 4.6 4.6 4.2 3.7 4 3.7 Free State Northern Cape North West Limpopo Mpumalanga Eastern C ape Kwa- Zulu Natal Western Cape Gauteng 2 *00/ 5) *7 $ " %!&(% Figure 2.35: Average Length of Stay of Domestic Tourists by Trip Purpose 2007 vs 2008 8 6.5 6 5.1 2008 2007 7.1 5.2 5.0 4.4 4.2 4 3.1 3.0 2.9 Religious VFR Business Medical Holiday 2 * 4 1 ).* *00/ % =5 )5 * ; /I $;0 7I% )./ $)) ;I% © 2009 Grant Thornton South Africa. All rights reserved. > $ " *005 , BG ;; D %!&)% *00. $ $** *I% : City of Cape Town – Evaluation of City Owned Resorts 25 47 000 Figure 2.36: Bednights Spent in South African Provinces by Domestic Tourists 2005 (‘000) 33 600 50 0 00 40 0 00 8 800 4 400 10 0 00 12 500 10 700 6 500 20 0 00 14 300 17 200 30 0 00 + Free State Northern Cape North West Limpopo Mpumalanga Eastern Cape Kwa- Zulu Natal Western Cape Gauteng 0 , ).* *00/ $ % )*0 7 B $9' % ./ $/)I% $=I% *0I *00. $ " DD %!&)% " 120 120.9 Figure 2.37: Bednights of Domestic Tourists by Accommodation Type 2008 (‘millions) 100 80 60 - " # %!&. $5=I% 2.1 C hurch Hall 0.6 Backpackers 0.8 0.6 Game Lodge © 2009 Grant Thornton South Africa. All rights reserved. ! Other 2.7 B&B *00/ $;DI% 3.7 3.7 Guest Houses , Hospital 1.4 SelfCatering Hotel VFR 0 Camping 5.8 20 6.6 40 $=I% City of Cape Town – Evaluation of City Owned Resorts 26 5% 9% 5% 7% 3% 7% 3% 6% 2% 6% 3% 5% 1% 4% Natural Attractions Wildlife Culture, historical & heritage Theme Parks Medical Sport Spectator 7% 11% Nightlife Casino 13% 10% Beach 31% 36% Shopping Social 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 76% 74% Figure 2.38: Activities Undertaken by Domestic Tourists 2007 vs 2008 . *7I *0 *00. $ *00/ > $).I%$ " , BG %!&0% 5/ *005 *. / % $;0I% ;7 Figure 2.39: Total Domestic Tourism Revenue by Province 2007 vs 2008 (‘millions) R 14 2007 2008 R 12 7.8 R 10 1.4 1.0 0.9 0.5 1.0 0.7 2.2 2.6 1.6 R 2 1.7 3.1 3.0 4.9 3.6 3.6 R 4 3.0 R 6 3.9 R 8 5/0 *005 © 2009 Grant Thornton South Africa. All rights reserved. *00/ Free State Northern Cape North West Limpopo Mpumalanga Eastern Cape Kwa- Zulu Natal Western Cape Gauteng R =)I ..0 City of Cape Town – Evaluation of City Owned Resorts 27 $ " ! ! 4 ! 2 − " 4 1 − - ! ! $ 1 $*005%? 4 1 ! < $@ < 3A% - ! ! 8 < $@4$ A% *005 - 2# # 3 ! ! @ ! A - ! ( 1 ! C ! 2 − − − − − − − # ? ? # ? ? ? ? ! 1 8 ! ! *0I 4 1 # $ ! $@5 6$ A% 8 L)07 ! =*. 4 ! ! 70 000 *00D ! # G ! − - ! ! − - ! ! − - ! − - ! ( ! ! ! ! B 2 # ? ? - ! ! ! ? B ! 4 ! ( 1 < $@$77 A% ! ! ! $ 3 G ! ! 4 1 © 2009 Grant Thornton South Africa. All rights reserved. 1 ! 1 City of Cape Town – Evaluation of City Owned Resorts 28 ! $$% - ! & ! D/I ! ! ! - ! ;0 ! B ! ! 4 ! " %!'1 *00D 50I & 1 + ! @ # ! *) ! A ! ! ! ! ! Figure 2.40: Age Profile of International Backpackers to South Africa 2006 >50 4% 31-50 11% <20 15% 21-30 70% $') ' 1 */ ! *005 # *00. 5*I 4 ** 1 ;) .)I , BG 4 ). ** ! ! # > ! )0 ! ! : ; /= < DB5 * 3 )B* 4 ' 1 # ! + $( ! ! ;// 4 @ A © 2009 Grant Thornton South Africa. All rights reserved. 4 1 )0 *7= ! ! City of Cape Town – Evaluation of City Owned Resorts ! 29 ! $* " ! %!' 1 4 ! .=I 3 ! )/I ! ;DI ! @- ,- )A *)I ! Figure 2.41: Transport Used by International Backpackers to South Africa 2006 60% 54% 40% 36% 21% 18% 20% 16% 10% 2% $+ 1 " Other Minibus Intecity Bus Hostel Shuttle Private Car B az Bus Rental Vehicle 0% # ! %!'% ! ! ! 4 1 ! Figure 2.42: Backpacker Activities in South Africa 2006 Mountain Wine Tours Biking 7% 4% Cultural Villages 8% Natural Sites 14% Game Viewing/Saf ari 12% Hiking 10% Museums 12% Township Tours Night 11% C lubbing Historical Sites 11% 11% ) - ,- 4 B B © 2009 Grant Thornton South Africa. All rights reserved. 1 ! City of Cape Town – Evaluation of City Owned Resorts 30 $-& ! ( ! ! ! ! ! ( − − 1 − − − − ! ( 4 1 2 ! ! ! ? ? ? ! ! ? -41? F ! -41 : '" ' 4 ! # ! − − − ! " 7D 4 1 ! 4 8 1 2 *00/? *00* ' G *00/ 5 DI? ? − 1 4 − + 1 5; 7I *00/? *. ;I *005 9' *= *I? − − ' − )* )I − = )I − ' 4 # 5/ 5 4 K 5= * ! − − /* *005? *005? 8 ;* 7 ! ? *00/? B ! *00/ ! 1 *00/ 1 4 4 8 1 1 2 *00/? ! 6 − 5*I − − 3 ? ! *00/ 9' ? *00/ =. ? ).* *00/? − DD $=I% )= $)I% B *00/? − *00/? − *. / *0 ' ! " ! − *00/ *005 " )/ © 2009 Grant Thornton South Africa. All rights reserved. 2 8 *005? City of Cape Town – Evaluation of City Owned Resorts − − 5DI − − ' − ' 4 # .= .I *005 ? *) ) 1 K 8 =) ! $*;I% *00/? 9' $D;I% $7I% .D )5 * $)) ;I % *00.? − © 2009 Grant Thornton South Africa. All rights reserved. ;7 ? 2 8 *00. − − ? ); . *00/ *00/? *005 )5 5 ! − − 31 *00. ? City of Cape Town – Evaluation of City Owned Resorts 4 ;2 32 1 " # ! 4 < ! ! − 8 9 − 8 4 − " 9 − " 4 : − 9 88 2 7 : ;4 1 7 : ; 7 : ;' : 7 : ;' 7 : ; =0! ? ! 4 ! 1 ? ? ! 4 1 ? =0! 3 56 4 # ). ! 3 ! # ( B == D < ( ! # # ( : 41 Table 3.1: Silwerstroom Key Information Item Comment Caravan sites 44 Non-electrified Chalets 6 Eight-bed units Ablution blocks 10 Road infrastructure Good Grading None Current market Community Occupancy of overnight accommodation Low Number of day visitors per annum Medium Income per year Losses of between R0 and R500 000 per annum © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 33 Item Comment Tariff non-electrified caravan site (per night including VAT) R 96,90 in season and R 71,80 out of season Tariff camping site (per night including VAT) R53,60 all year round Tariff chalets (per night including VAT) R167,60 in season and R156,20 out of season Tariff day visitors (per day including VAT) R8 per adult and R4,60 per child !2 1 ! &!% Table 3.2: SWOT Analysis of Silwerstroom Strengths Weaknesses Only City owned resort on the West Coast Significant distance from Cape Town Stunning beach State of overnight visitor facilities e.g. chalets, ablution etc. Good road infrastructure Poorly kept (garden, landscaping etc.) Large pavilion for day visitors Seasonality Remote West Coast feel Opportunities Threats Large Atlantis and Mamre communities in close proximity Ou Skip caravan park in Melkbosstrand West Coast location provides a destination and marketing opportunity Melkbosstrand and Yzerfontein as alternative West Coast accommodation options and holiday destinations The area has been identified as a potential long term mixed use coastal development node 56 & ! $ 3 ! 8, 8 : 88 F % # $ $ ! $ " # % + # % *0 B )= # # D C " ! ! ( - © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 34 3 56 4 3 > & !" G D) .7 $ % 2 − − − − − − 3 !? 1 ! ? 1 ? ? 1 1 ? 1 < ! *B : 41 ! ;B Table 3.3: Soetwater Key Information Item Comment Caravan sites 61 Electrified, 158 non-electrified Chalets 0 Ablution blocks 13 Road infrastructure Good Grading None (2/3-star potential) Current market Community Occupancy of overnight accommodation Low Number of day visitors per annum High Income per year Turnover R712 859 (1 Mar 07 to 28 Feb 08) - losses of between R0 and R500 000 per annum Tariff electrified caravan site (per night including VAT) R 137,90 in season and R 84,40 out of season Tariff camping site (per night including VAT) R53,60 all year round Tariff day visitors (per day including VAT) R8 per adult and R4,60 per child !2 &!' ! Table 3.4: SWOT Analysis of Soetwater Strengths Weaknesses Good revenue generation Safety and security due to large area open to the beach Strong demand from local community in holiday season State of ablution facilities Good road infrastructure Seasonality Beach Situated in the Table Mountain National Park Large area available to cater for large volumes © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 35 Opportunities Threats Nature reserve and eco-tourism Safety and security Restaurant concession Baboons Day visitors, schools, team building educational facility Tidal pool Meetings and conferencing Fishing 56 1 & # 88 8 : 8 : 8 B 3 ! " 8 : " ! G # ! 8 8 "" $ " # ( $ @ 4 A " 1 % F ! " # # *. B B = B B B ! ! $ $ & 56 3 < & 4 < B ! " ** " ! Table 3.5: Millers Point Key Information Item Comment Caravan sites 17 Electrified Chalets 22 Mobile homes (monthly lease) Ablution blocks 4 Road infrastructure Good © 2009 Grant Thornton South Africa. All rights reserved. )5 ;B City of Cape Town – Evaluation of City Owned Resorts 36 Item Comment Grading None (2/3-star potential) Current market Domestic and foreign leisure Occupancy of overnight accommodation Medium Number of day visitors per annum Medium Income per year Losses of between R500 000 and R1 million per annum Tariff electrified caravan site (per night including VAT) R 137,90 in season and R 84,40 out of season Tariff day visitors (per day including VAT) R8 per adult and R4,60 per child $ !2 1 ! &!) Table 3.6: SWOT Analysis of Millers Point Strengths Weaknesses Location near boulders Size (maximum 17 caravan sites) Sea views and access Limited revenue from the mobile homes Well maintained Seasonality Good ablution facilities Low rentals received from mobile homes Black Marlin restaurant Opportunities Threats Foreign and domestic tourists to boulders Oatlands resort Foreign and domestic tourists to the Black Marlin Foreign and domestic tourists to the Simon’s Town, Kalk Bay area Backpacker market $ 56 & ! # 8 ! 8 : ! 3 " 8 : $ % " !@- : A : $$ & 3 ! ! )0 ! ! ;B " ;0 ! .0I © 2009 Grant Thornton South Africa. All rights reserved. .00 *5 # City of Cape Town – Evaluation of City Owned Resorts 37 - !3 - ! " # < ' ' 7 56 ' ( *B + ! ! : 41 " ' + ! " ;) ;B Table 3.7: Fish Hoek Key Information Item Comment Caravan sites 31 Electrified Ablution blocks 1 Road infrastructure Good Grading None (2/3-star potential) Current market Domestic leisure Occupancy of overnight accommodation Medium Income per year Losses of between R0 and R500 000 per annum Tariff caravan site (per night including VAT) R137,80 in season and R 84,40 out of season ' !2 1 ! &!. Table 3.8: SWOT Analysis of Fish Hoek Strengths Weaknesses Located close to Fish Hoek train station on the Southern Line Size (maximum 31 caravan sites) Beach Wind and seasonality Well maintained Opportunities Threats Wyo restaurant is a tourist attraction and many tour buses stop in the area Safety and security The Southern Line is marketed as a tourism attraction and Fish Hoek station is within walking distance of the resort Backpacker market ' 56 & # 8 : 1 8 ! " ! © 2009 Grant Thornton South Africa. All rights reserved. - ! ! ! : : 8 : < City of Cape Town – Evaluation of City Owned Resorts 38 '$ # )7 $ .0 " % ! )0 (8 ( ! ! # 56 4 3 : 3 , J )0. )* ! ! B! ( : 41 Table 3.9: Zandvlei Key Information Item Comment Caravan sites 105 Electrified Chalets 6 One-bed units and 6 two-bed units Ablution blocks 4 Road infrastructure Good Grading None (2-star potential) Current market Domestic leisure Occupancy of overnight accommodation Medium Number of day visitors per annum Low Income per year Losses of between R0 and R500 000 per annum Tariff electrified caravan site (per night including VAT) R 137,90 in season and R 84,40 out of season Tariff chalets (per night including VAT) R391,00 in season and R335,20 out of season Tariff day visitors (per day including VAT) R8 per adult and R4,60 per child ( !2 1 ! &! 1 Table 3.10: SWOT Analysis of Zandvlei Strengths Weaknesses Alongside a lagoon Caravan park is separated from lagoon Muizenberg is a popular tourism destination Day area is poorly maintained Ablution and laundry facilities are acceptable Seasonality Chalets are in decent condition Secure area © 2009 Grant Thornton South Africa. All rights reserved. *B City of Cape Town – Evaluation of City Owned Resorts 39 Opportunities Threats Community hall could be used to house indoor activities or to host conferences Houses overlooking the day area might object to the development of a restaurant or any facilities Possible restaurant concession overlooking the lagoon Non-motorised water sports ( 56 & 8 8 8 : # ! " ! "" ($ ! C ! ! 1 ! ! ( ! # < ! 1 * * F B ! 56 4 @- ' A4 # # : 41 ( # / Table 3.11: Blue Waters Key Information Item Comment Caravan sites Unknown Chalets 40 Chalets Ablution blocks 7 Road infrastructure Average Grading None Current market Refugees / Community if refugees evicted Occupancy of overnight accommodation Not applicable – refugee camp Number of day visitors per annum Not applicable – refugee camp Income per year Losses of between R500 000 and R1 million per annum Tariff non-electrified caravan site (per night including VAT) R 77,50 in season and R 71,80 out of season Tariff camping site (per night including VAT) R53,60 all year round © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 40 Item Comment Tariff chalets (per night including VAT) R114,00 in season and R95,80 out of season Tariff day visitors (per day including VAT) R8 per adult and R4,60 per child * !2 1 ! &! % Table 3.12: SWOT Analysis of Blue Waters Strengths Weaknesses A few new chalets Most of the facilities are derelict Surrounding nature reserve Refugees currently located on premises Blue flag beach within walking distance Seasonality Secure area Large capital investment required to repair facilities Opportunities Threats Blue Flag beach and associated marketing Refugee settlement Possible restaurant concession overlooking the lagoon Safety and security * 56 & ' # ! : # $ % ! *$ " $ % ! + + 4 4 ( 3 1 56 & G 70 − 1 − 1 − 1 > ;0 ;) ; 2 ? ? ( ( : 41 Table 3.13: Monwabisi Key Information Item Comment Caravan sites 30 Electrified and 90 non-electrified Chalets 14 Five-bed units and 19 six-bed units Ablution blocks 2 © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 41 Item Comment Road infrastructure Good Grading None Current market Community Occupancy of overnight accommodation Low Number of day visitors per annum High Income per year Turnover of R191 453 (1 Mar 07 to 28 Feb 08) - losses of higher than R1 million per annum Tariff electrified caravan site (per night including VAT) R 90,10 all year round Tariff non-electrified caravan site (per night including VAT) R71,80 all year round Tariff chalets (per night including VAT) R 95,80 - R 132,20 all year round Tariff day visitors (per day including VAT) R8 per adult and R4,60 per child + !2 1 ! &! ' Table 3.14: SWOT Analysis of Monwabisi Strengths Weaknesses Surrounding nature reserve Facilities are in poor condition Tidal pool and beach Seasonality Significant infrastructure Resort covers a large area and can accommodate a large amount of people The subdivision of the resort helps with the control of safety and security Opportunities Threats Big community target market Safety and security Events Possible private concession interest due to large target market Conference centre / educational centre Food and beverage kiosks in pavilion area Possible R10 million available for upgrade + 56 & 88 8 : " ! ! # +$ ! ! ! " $ % ! © 2009 Grant Thornton South Africa. All rights reserved. # ! ! City of Cape Town – Evaluation of City Owned Resorts 1 42 ! ! # *7 # ! ! B # D0 !B ! # # # # ! ! C - 56 3 ! D* ! 5= )0 # ( : 41 Table 3.15: Macassar Key Information Item Comment Caravan sites 62 Electrified and 74 non-electrified Chalets 10 Six-bed units Ablution blocks 3 Road infrastructure Average Grading None Current market Community Occupancy of overnight accommodation Low Number of day visitors per annum Low Income per year Losses higher than R1 million per annum Tariff electrified caravan site (per night including VAT) R 95,80 in season and R 84,40 out of season Tariff non-electrified caravan site (per night including VAT) R 77,50 in season and R 71,80 out of season Tariff camping (per night including VAT) R 71,80 in season and R 66,10 out of season Tariff chalets (per night including VAT) R 275,90 in season and R209,80 out of season Tariff day visitors (per day including VAT) R8 per adult and R4,60 per child - !2 1 ! &! ) Table 3.16: SWOT Analysis of Macassar Strengths Beach Weaknesses Facilities are in an extremely poor condition Seasonality Poorly kept Opportunities Threats Local community market Safety and security © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts - 56 43 & ! 88 # 1 # 8 : -$ " !C ! B 1 + @ A # ! .% . 9 & 56 !! ! )00 4 ! / # ;D ! *B ! *B # ;B ! ;D ( *B Table 3.17: Voortrekker Park Key Information Item Comment Caravan sites 100 Electrified Chalets 4 Four-bed units, 40 six-bed units and 102 wooden houses leased out on an annual basis Ablution blocks 3 Road infrastructure Good Grading None (2/3 star potential) Current market Domestic leisure Occupancy of overnight accommodation Medium Number of day visitors per annum Not applicable Income per year Turnover of R1 730 208 - recording a profit per annum Tariff electrified caravan site (per night including VAT) R 137,90 in season and R 108,30 out of season Tariff chalets (per night including VAT) R 359,10 - R 563,20 in season and R 299,80 - R 502,70 out of season . !2 1 ! &! . © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 44 Table 3.18: SWOT Analysis of Voortrekker Park Strengths Weaknesses Beach within walking distance Seasonal Sheltered from the wind Inflexibility of permanent wooden holiday cottages Well maintained facilities 36 Standard chalets require maintenance Community hall No direct beach access Fixed annual revenue from holiday cottages Opportunities Threats Small conferences or meetings Harmony Park Caravan clubs Hendon Park . 56 8 ! & 8 : # " 8 8 # " .$ " : 41 ! " ;D ( # " # ;B ' ( 7 & 56 4 50 4 B : / < - + ! 70 " ! *B Table 3.19: Harmony Park Key Information Item Comment Caravan sites 90 Electrified and 70 non-electrified Chalets 8 Six-bed units Ablution blocks 2 Road infrastructure Medium Grading None Current market Community Occupancy of overnight accommodation Low Number of day visitors per annum Medium Income per year Losses of between R500 000 and R1 million per annum Tariff electrified caravan site (per night including VAT) R 137,90 in season and R 90,10 out of season © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 45 Item Comment Tariff non-electrified caravan site (per night including VAT) R 108,30 in season and R 84,40 out of season Tariff chalets (per night including VAT) R 454,90 - R 563,20 in season and R 335,20 - R 443,50 out of season Tariff day visitors (per day including VAT) R8 per adult and R4,60 per child !2 1 ! &!%1 Table 3.20: SWOT Analysis of Harmony Park Strengths Weaknesses Views No beach available Location in Helderberg area Seasonality and wind Large day visitor area Safety and security Facilities in poor condition Opportunities Threats Day visitors Voortrekker Park The area has been identified as a potential long term mixed use coastal development node Hendon Park 56 + & ! + ! ! ! .! 9 !! ! + + ! ! 9 ! 1 !! 88 # 8 : $ ' H ' ! ! H ' ! , C# ! " # ' ! ! & 56 4 & ;0 : < .0 + B )0 # ' ! C !C 7 + ! © 2009 Grant Thornton South Africa. All rights reserved. == ! City of Cape Town – Evaluation of City Owned Resorts 46 ! ! # ;B *B ;B ! : 41? )B *B ! Table 3.21: Hendon Park Key Information Item Comment Caravan sites 50 Electrified and 30 non-electrified Chalets 9 Four-bed units and 45 six bed units Ablution blocks 2 Road infrastructure Good Grading None (2/3 star potential) Current market Domestic leisure Occupancy of overnight accommodation High Number of day visitors per annum High Income per year Records a profit per annum Tariff electrified caravan site (per night including VAT) R 137,90 in season and R 95,80 out of season Tariff non-electrified caravan site (per night including VAT) R 108,30 in season and R 84,40 out of season Tariff chalets (per night including VAT) R 754,70 - R 377,30 in season and R 502,79 - R 251,90 out of season !2 1 ! &!%% Table 3.22: SWOT Analysis of Hendon Park Strengths Weaknesses Beach Non-electrified camping area and vandalised ablution facility Location in Helderberg area Seasonality and wind Number of decent chalets Secure Close proximity to shops and restaurants Opportunities Threats Large domestic leisure market Voortrekker Park Existing midden Harmony Park Official 3-star grading possible 56 1 & # 8 : 8 C $ B ! )0 : 41 ;B © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts ! 47 ! # 9 !! + ! ! ! 9 56 > - ( > - - ! ;00 B ( ( > : 41 - Table 3.23: Kogel Bay Key Information Item Comment Caravan sites 300 Non-electrified Ablution blocks 15 Road infrastructure Average Grading None Current market Domestic leisure Occupancy of overnight accommodation Medium Number of day visitors per annum Medium Income per year Losses of between R0 and R500 000 per annum Tariff camping (per night including VAT) R 95,80 in season and R 66,10 out of season Tariff day visitors R 8 per adult and R 4,60 per child !2 1 ! &!%' Table 3.24: SWOT Analysis of Kogel Bay Strengths Weaknesses Large area Non-electrified Biosphere and environmental reserve Seasonality and wind Mountains and beach Distance to food and beverage outlets Ablution facilities in poor condition Opportunities Threats Eco-tourism Dangerous swimming in parts Biosphere and hiking Food and beverage kiosk or restaurant Beach activities and events 56 " & : ! : & 8 © 2009 Grant Thornton South Africa. All rights reserved. 8 : 3 City of Cape Town – Evaluation of City Owned Resorts 8 " 48 < $ " $ ( ! B ! @: - A # B 1 )0 $ % ! ( B ! ! B # B % B @ A *0 ;B B $ $ ! % ! ! < ! $9 $ < # 56 4 > /D *B * ! : 41 Table 3.25: Kuilsriver Key Information Item Comment Caravan sites 86 Electrified Ablution blocks 2 Road infrastructure Good Grading None (2-star potential) Current market Domestic leisure Occupancy of overnight accommodation Medium Number of day visitors per annum Not applicable Income per year Records a profit per annum Tariff electrified caravan site (per night including VAT) R 90,10 in season and R 66,10 out of season $ !2 1 ! &!%) © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 49 Table 3.26: SWOT Analysis of Kuilsriver Strengths Weaknesses Security Permanent caravans Facilities in good condition Location on main road Not as seasonal as beach resorts Location close to shopping centre Location close to Winelands Opportunities Threats Caravan clubs Community hall and possible interior activities Empty house $ 56 & 1 # 8 ! ! 8 : " 8 " $$ ! © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 4 50 =2 $ : # $ $ " ( < ! 2 • 1 ? • ? • ' ! ( ? • ? • $ " ( ! 2 • 1 # *B ;B ( ? • 4 ! ? • ? • ? © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts • 51 # ? • ! $ # %? • " $ % ? • ? • ! • , ? $ $ " % # ( ! ! 2 • 1 ? • ? • ( " > - B ? # • 1 ? • ! *B ? • ? • $ ! # 5# 1 < $ % − − > < − − > B − - ! # ? ? $ ? ? © 2009 Grant Thornton South Africa. All rights reserved. %? 2 City of Cape Town – Evaluation of City Owned Resorts − − − − − − − − − − − − − $ 6 1 ' +! % ? ! ? ? ? ? ! G 52 $ $ B < %? B! % ? + 3 ? ! ? C ! ? ? ? C! ! $ " ! 1 ! ! ! ! 1 ! $ " ! ! ! ! − − − - ! ! 4 − - ,- 2 − 4 1 9 − ! 2 H 1 2 ? 2 ,? 2 ! , ! ,? ? 2 B ? 2 , " 4 < $ . .! < < " 4 − − − − − 1 ! 1 '"'1 *0)0 2 ? + ! ? 9 !! ! # J ? ' @ !A # " ? 3 ! 3 ' + ! > - 3 3 © 2009 Grant Thornton South Africa. All rights reserved. E '"'1< City of Cape Town – Evaluation of City Owned Resorts 53 ' 3 41G # ! $$7 1 ! − − − − − − + 3 ! 1 + 6 ( 2 # 41 + ? ? ? 3 ? ? ! $' " * 5 ; . 5 )0 & B ! $( 2 '! Advantage Description Table 4.1: Management Options for Resorts owned by the City of Cape Town Self Management Lease Concessionaire The resort is completely owned and managed by the City of Cape Town The resort is owned by the City of Cape Town but managed by a private party that pays a rental (usually fixed) The resort is owned by the City of Cape Town but managed by a private party that pays a concession fee which is usually linked to the turnover of the resort The City maintains total control over The resort is managed by a private the resort and how it is managed party The concession payment is usually linked to the performance of the resort which ensures that the City benefits if the resort is doing well and that the concessionaire has some relief if the resort is not doing well The budgeted lease payment is known in advance The concessionaire is responsible for the maintenance of the resort © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 54 Lease Concessionaire The City has little control over the management of the resort The City has little control over the management of the resort Disadvantage Self Management The City has to perform a function which is not part of its core services The lease payment is usually fixed which could lead to the lessee not being able to meet his/her commitment if the resort is not performing well The City remains wholly responsible for maintenance of the resort $* 1 : ! 4 # 1 4 = ' 2 ! • + :$ ! 2' • =" $ ! 2' • 9 $ + # 6 ? 4 4 ! ? 2' ! 4 " ! < '!% Table 4.2: Benchmark Caravan Site Rates Low Season High Season Peak Season 2/3 Star Graded Resorts R 110 - R150 R 130 - R 220 R 250 - R 300 Non-Graded Resorts Targeting the Domestic Family Market R 90 - R 110 R 110 - R 130 R 130 - R 150 R 70 - R 80 R 80 - R 90 R 90 - R 100 Non-Graded Community Resorts ! B < '!& Table 4.3: Benchmark Self-Catering Chalet Rates Low Season High Season Peak Season 2 Bed Chalets (or hired out to 2 people) 2/3 Star Graded Resorts R 300 - R 400 R 400 - R 500 R 500 - R 600 Non-Graded Resorts Targeting the Domestic Family Market R 200 - R 250 R 250 - R 300 R 300 - R 350 © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 55 Low Season High Season Peak Season 4 Bed Chalets (or hired out to 4 people) 2/3 Star Graded Resorts R 400 - R 500 R 500 - R 600 R 600 - R 800 Non-Graded Resorts Targeting the Domestic Family Market R 250 - R 300 R 300 - R 350 R 350 - R 400 6 Bed Chalets (or hired out to 6 people) 2/3 Star Graded Resorts R 500 - R 600 R 600 - R 800 R 800 - R 1200 Non-Graded Resorts Targeting the Domestic Family Market R 300 - R 350 R 350 - R 400 R 400 - R 450 ! < Table 4.4: Benchmark Day Visitor Rates Resorts Targeting the Domestic Family Market Community Resorts © 2009 Grant Thornton South Africa. All rights reserved. Child Adult R 10 - R 25 R 20 - R 40 R 6 - R 10 R 8 - R12 '!' City of Cape Town – Evaluation of City Owned Resorts 4 .2 56 1 ' 1 # ! $ 4 ;% (! Table 5.1: Resort Facilities and Target Markets Resort Name Facilities No. Target Market Silwerstroomstrand Existing Caravan 44 No Market Existing Chalets 6 Local Community New Chalets (Recommended) 14 Local Community Existing Camping Soetwater Millers Point Fish Hoek Zandvlei Bluewaters Monwabisi Macassar Voortrekker Park Harmony Park Local Community Existing Caravan 61 Domestic Leisure Existing Camping 59 Local Community New Chalets (Recommended) 25 Foreign Leisure Existing Caravan 17 Domestic Leisure New Chalets (Recommended) 30 Domestic Leisure New Backpackers (Recommended) 20 Foreign Backpacker Existing Caravan 31 Domestic Leisure New Caravan (Recommended) 19 Domestic Leisure New Backpackers (Recommended) 20 Foreign Backpacker Existing Caravan 105 Domestic Leisure Existing Chalets 12 Domestic Leisure N/A N/A No Market Existing Caravan 30 No Market Existing Camping 90 Local Community Existing Chalets 31 Local Community New Chalets (Recommended) 29 Local Community Existing Caravan 62 No Market Existing Camping 74 Local Community Existing Chalets 10 Local Community Existing Caravan 100 Domestic Leisure Existing Chalets 44 Domestic Leisure Existing Caravan 90 No Market Existing Camping 70 Local Community © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts Resort Name Hendon Park Kogel Bay Kuilsriver ' / 57 Facilities No. Target Market Existing Chalets 8 Local Community Existing Caravan 50 Domestic Leisure Existing Chalets 54 Domestic Leisure New Chalets (Recommended) 10 Domestic Leisure Existing Camping 300 Domestic Leisure New Chalets (Recommended) 20 Domestic Leisure New Backpackers (Recommended) 20 Foreign Backpacker Existing Caravan 86 Domestic Leisure / - 41 < 1 *00/ 4 = ;I ).* )I 1 B *00/ *00/ 4 1 & *00. *00/ − ).= =// − 5*/ *77 ' *00/ 2 ? B / - 41 % )) 5I < 1 ' *005 $ D/ * 4 1 = )I B ! ! $*0 ) *005 − * ;=D 0/0 − /*) D0; ( % 2 B ! ! ? *00/ *00/ 2 − * =D* )=/ − /D* *.0 B ! ! '$& " ? 56 # ! % )0I B ).I ! - ! © 2009 Grant Thornton South Africa. All rights reserved. M ! B ! )00I .0I (!% $ City of Cape Town – Evaluation of City Owned Resorts 58 Table 5.2: Potential Market Share of Existing Facilities Sites Sold / Year Bednights Sold / Year Market Share Domestic Caravan & Camping Market 40 479 80 957 52.4% Soetwater 4 380 8 760 5.7% 621 1 241 0.8% 1 132 2 263 1.5% Millers Point Fish Hoek Zandvlei 3 833 7 665 5.0% Voortrekker Park 14 600 29 200 18.9% Hendon Park 1 825 3 650 2.4% Kogel Bay 10 950 21 900 14.2% Kuilsriver 3 139 6 278 4.1% Chalets per Year Bednights Market Share Domestic Self-Catering Market 20 075 40 150 5.5% Zandvlei 2 190 4 380 0.6% Voortrekker Park 8 030 16 060 2.2% Hendon Park 9 855 19 710 2.7% ''5 1 ! .0I $ )00I% (!& Table 5.3: Effect of Additional Facilities on the Market Additional Facilities Domestic Caravan & Camping Additional Bednights Sold % of Existing Demand 19 Sites 2 081 1.3% Domestic Self-Catering 60 Chalets 21 900 3.0% Foreign Self-Catering 25 Chalets 9 125 0.4% Foreign Backpacker Market 30 Rooms 10 950 1.3% # ! ! # ;I # *00/ = .I 7 0I " ! © 2009 Grant Thornton South Africa. All rights reserved. *00. City of Cape Town – Evaluation of City Owned Resorts 4 D2 59 4 ( " # 1 ! ( 31 4! $ ;/) )== 1 % 2 4! 4 *0); ;B : 41 # ! 1 4 ; # B ! 1 4 3 ! ( 3 ! ( & ' # + ! 1 J 2" " 4 $ )5* ;*/ 3 % *0)* 4 ( 3 G 1 B " ! ! < ! # © 2009 Grant Thornton South Africa. All rights reserved. ! 4 ! ! City of Cape Town – Evaluation of City Owned Resorts 3 < ' 60 + ! 4 B ! ( ! ! ! ; ! ! ! ! ! ! ! $ 3= ' + !4 ! ! < ! % > !- 3 - # ! 3 ! 1< ! J ! ! ($" 5 - ; 3 3 ' 3 4 2 ! ! ! ('7 1 + = ! !+ + > - 29 9 - !! !! ! ! ! ! + ! ! ! + + ! > - # B ! ! ! > & - ! B B ! ! + + ! ! B > ! - B ( > - ! ! " ! ! B + ! > ! : ! < - -! - © 2009 Grant Thornton South Africa. All rights reserved. ! ? City of Cape Town – Evaluation of City Owned Resorts (( 61 1 > + ! & ! ! © 2009 Grant Thornton South Africa. All rights reserved. ! + & + ! & City of Cape Town – Evaluation of City Owned Resorts 4 62 52 1 ! < # ! ! ! • ! 8 2 9 4 7 : ; 1 3 ! =0! B B • M ! ? 8 4 4 7 : ; 1 ! ? • 9 88 M • ! 4 7 : ; 1 ? 7 : ;' B " 9 ! =0! 4 1 ! # ! # " ! ' ! • 4 • • 4 • ( =? ? ! ? : 41? • " 2 ! $ -! # © 2009 Grant Thornton South Africa. All rights reserved. % City of Cape Town – Evaluation of City Owned Resorts 63 Table 7.1: Prioritisation of Recommended Resort Developments Resort Development Priority Kogel Bay High Millers Point (and Oatlands) High Soetwater High Hendon Park High Voortrekker Park Medium Monwabisi Medium Zandvlei Medium Fish Hoek Medium Bluewaters Low Macassar Low Silwerstroomstrand Low Harmony Park Low Kuilsriver Low © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 1 # 64 12 : 41 6 + & N , 0*)B=D.*0// 0/=5;)0=0D *0 6 *007 B 4 : 3 Existing Potential * Caravan Park None 1/2 Star * Chalets None 2 Star 1/2 Star 3 Star 2/3 Star 3 Star 1/2 Star 3 Star Resort 4 Silverstroom Soetwater * Caravan Park Millers Point * Caravan Park Fish Hoek Resort * Caravan Zandvlei * Caravan Park 2 Star 3 Star * Chalets None 2 Star Unable to access None Blue Water Monwabisi * Caravan Park None None * Chalets None None * Caravan Park None 1 Star * Chalets None None * Caravan None 1/2 Star * Luxury Chalets 2 Star 3 Star * Standard Chalets None 2 Star Macassar Resort Voortrekker Park © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts Resort Existing 65 Potential Harmony Park * Caravan Park None 1/2 Star * Chalets None 1/2 Star * Caravan Park None 1/2 Star * Luxury Chalets 2 Star 3 Star * Chalets 1 Star 2 Star None 1/2 Star (If Electrified) 1/2 Star 1/2 Stars Hendon Park Kogel Bay Resort * Caravan Park Kuilsrivier * Caravan Park © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 1 # 66 -2 3 Figure B.1: Aerial Photograph of Silwerstroom Parking Tented Camping Area Day Visitor Area Chalets Beach Caravan Area ! Figure B.2: Pavilion at Silwerstroom © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts Figure B.3: Day Visitor Area at Silwerstroom Figure B.4: Caravan and Ablution Area at Silwerstroom Figure B.5: Chalets at Silwerstroom © 2009 Grant Thornton South Africa. All rights reserved. 67 City of Cape Town – Evaluation of City Owned Resorts 68 Figure B.6: Tented Camping Area at Silwerstroom 3 Figure B.7: Aerial Photograph of Soetwater Restaurant Concession Area Tented Area Day Visitor Area Medusa Tented Area De Anker Caravan Park ! Figure B.8: De Anker Caravan Park at Soetwater © 2009 Grant Thornton South Africa. All rights reserved. Beach City of Cape Town – Evaluation of City Owned Resorts Figure B.9: Medusa Tented Camping Area at Soetwater Figure B.10: Day Visitor Area at Soetwater Figure B.11: Meeting Hall Area at Soetwater © 2009 Grant Thornton South Africa. All rights reserved. 69 City of Cape Town – Evaluation of City Owned Resorts 70 & Figure B.12: Aerial Photograph of Millers Point Mobile Homes Caravan Area Ablutions Ocean Mobile Homes Mobile Homes ! Figure B.13: Caravan Park at Millers Point © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts Figure B.14: Ablution Facilities at Millers Point Figure B.15: Mobile Homes at Millers Point © 2009 Grant Thornton South Africa. All rights reserved. 71 City of Cape Town – Evaluation of City Owned Resorts 72 $ 7 Figure B.16: Aerial Photograph of Fish Hoek Caravan Area Ablutions Train Station Caravan Area Beach ! Figure B.17: Caravan Park and Ablution Facility at Fish Hoek Figure B.18: Train Station at Fish Hoek © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 73 '8 # Figure B.19: Aerial Photograph of Zandvlei Lagoon Caravan Area Day Visitor Area Chalets Lagoon ! Figure B.20: Caravan Park at Zandvlei © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts Figure B.21: Chalets at Zandvlei Figure B.22: Community Hall at Zandvlei Figure B.23: Day Visitor Area at Zandvlei © 2009 Grant Thornton South Africa. All rights reserved. 74 City of Cape Town – Evaluation of City Owned Resorts 75 ( ! Figure B.24: Aerial Photograph of Blue Waters Caravan & Chalet Area Pavilion and Day Visitor Area Beach ! Figure B.25: Caravan Park at Blue Waters © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts Figure B.26: Old Chalet at Blue Waters Figure B.27: New Chalet at Blue Waters Figure B.28: Tented Camping Area at Blue Waters © 2009 Grant Thornton South Africa. All rights reserved. 76 City of Cape Town – Evaluation of City Owned Resorts 77 * 3 1 Figure B.29: Aerial Photograph of Monwabisi Caravn and Tent Area Chalet Area Day Visitor Area Pavilion ! Figure B.30: Camping Area at Monwabisi © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts Figure B.31: Chalet at Monwabisi Figure B.32: Day Visitor Braai Area at Monwabisi Figure B.33: Pavilion at Monwabisi © 2009 Grant Thornton South Africa. All rights reserved. 78 City of Cape Town – Evaluation of City Owned Resorts 79 + Figure B.34: Aerial Photograph of Macassar Caravan & Chalet Area Day Visitor Area Possible Food & Beverage Concession Area Beach ! Figure B.35: Camping Area at Macassar © 2009 Grant Thornton South Africa. All rights reserved. Derelict Pavilion City of Cape Town – Evaluation of City Owned Resorts Figure B.36: Chalets at Macassar Figure B.37: Beachfront Ablutions at Macassar © 2009 Grant Thornton South Africa. All rights reserved. 80 City of Cape Town – Evaluation of City Owned Resorts 81 -% & Figure B.38: Aerial Photograph of Voortrekker Park Beach Standard Chalet Area Caravan Area Permanent Wooden Holiday Homes ! Figure B.39: Camping Area at Voortrekker Park © 2009 Grant Thornton South Africa. All rights reserved. Luxury Chalets and Conference Hall City of Cape Town – Evaluation of City Owned Resorts Figure B.40: Luxury Chalets at Voortrekker Park Figure B.41: Standard Chalets at Voortrekker Park Figure B.42: Ablution Facilities at Voortrekker Park © 2009 Grant Thornton South Africa. All rights reserved. 82 City of Cape Town – Evaluation of City Owned Resorts 83 .7 & Figure B.43: Aerial Photograph of Harmony Park Ocean Pavilion Chalets Caravan Area ! Figure B.44: Camping Area at Harmony Park © 2009 Grant Thornton South Africa. All rights reserved. Day Visitor Area City of Cape Town – Evaluation of City Owned Resorts Figure B.45: Chalets at Harmony Park Figure B.46: Ablution Facilities at Harmony Park Figure B.47: Day Visitor Area at Harmony Park © 2009 Grant Thornton South Africa. All rights reserved. 84 City of Cape Town – Evaluation of City Owned Resorts 85 7 & Figure B.48: Aerial Photograph of Hendon Park Day Visitor Area & Fun Park Midden Luxury Apartments Old Non-Electrified Camping Area Chalet Area Ocean Caravan Area ! Figure B.49: Luxury Chalets at Hendon Park © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts Figure B.50: Standard Chalets at Hendon Park Figure B.51: Caravan Area at Hendon Park Figure B.52: Ablution Facilities at Hendon Park © 2009 Grant Thornton South Africa. All rights reserved. 86 City of Cape Town – Evaluation of City Owned Resorts 87 9 Figure B.53: Aerial Photograph of Kogel Bay Camping Area Biosphere Entrance Overflow Camping Area Beach Camping Area ! Figure B.54: Camping Area at Kogel Bay Figure B.55: Kiosk and Ablution Facilities at Kogel Bay © 2009 Grant Thornton South Africa. All rights reserved. City of Cape Town – Evaluation of City Owned Resorts 9 # Figure B.56: Aerial Photograph of Kuilsriver Community Hall Ablutions Camping Area ! Figure B.57: Caravan Area at Kuilsriver © 2009 Grant Thornton South Africa. All rights reserved. 88 City of Cape Town – Evaluation of City Owned Resorts Figure B.58: Ablution Facilities at Kuilsriver Figure B.59: Community Hall at Kuilsriver © 2009 Grant Thornton South Africa. All rights reserved. 89 : !" ! !> 6: #