2012-2013 Certificate of Proficiency Worksheet
&omputer Support Specialist
Name _____________________________ SID _______________ Date __________ Advisor _______________________
This program is designed for students desiring careers as computer support technicians and specialists who offer services and
support for a company or organization. Support specialists install, configure and maintain hardware and software as well as
diagnose, troubleshoot, and resolve computer-related problems. The Computer Support Specialist Certificate of Proficiency at
Clark College features training in foundational skills, based on computer industry certifications; an emphasis on customer service;
and work experience in a computer help desk setting.
Program Distribution
General Education Requirements
Courses listed below are to be completed with a “C” or better.
• Communication Skills — 3-5 credits
ENGL&101 or 135
Prerequisite: (1*/ or recommending placement score
• Computational Skills — 3-5 credits
MATH 090
Prerequisite: Grade of “C ”or better in MATH 030 (Pre-Algebra) or
recommending placement score
• Human Relations — 3-5 credits
CMST&230 or 210
Major Area Requirements
Courses listed below are to be completed with a “C” or better.
BTEC 149
Computer Application Essentials
3
CTEC 100
Introduction to Computing
3
CTEC 101
Computing Essentials
2
CTEC 102
Introduction to Windows
3
CTEC 103
Introduction to MAC/OS
3
CTEC 104
PC Support Customer Service Skills
3
CTEC 110
Command Line Essentials
3
CTEC 150
Intro to Local Area Networks
3
CTEC 200
PC Help Desk Work Experience
DNET 221
CISCO CCNA 1: Network Fundamentals
6
DNET 232
CompTIA A+ Computer Support Tech
6
CTEC 120
Beginning Programming
2
1-5
TOTAL
NEEDED
0
TOTAL CREDITS REQUIRED: 54-57
NEEDS:
0
STUDENT SIGNATURE: __________________________________
ADVISOR SIGNATURE: __________________________________
Revised: 08/15/2012
Unofficial Evaluation Given to Student
Certificate of Proficiency (CP)
The Certificate of Proficiency is designed for students who wish to receive specialized occupational training for a specific
career objective. Students must maintain a cumulative GPA of 2.00 and take a minimum of forty-five (45) credits to receive
this certificate. Students are required to complete a minimum of fifteen (15) credits at Clark College to meet the Academic
Residency requirement.
General Education Requirements
Note: Some specific requirements of a program may also meet the General Education requirements.
Communication Skills [C] – Complete a minimum of three (3) credits from the following course choices:
• BTEC 087 or 107
• BUS 211
• ENGL 097, 098, 099, 103, 135, 212
• ENGL& 101, 102, 235
• Any PTWR course
(Note) Pharmacy Technician students may meet the Communication Skills requirement by achieving one of the following:
1. Completion of ENGL 098 and a score of 74 on Reading Skills.
2. COMPASS test score of 78 on Writing skills AND completion of READ 087.
3. COMPASS test score of 78 on Writing skills AND a score of 74 on Reading skills.
Computational Skills [CP] – Complete a minimum of three (3) credits from the following course choices:
• Any Mathematics (MATH) course, except MATH 096
• Computer Science & Engineering 121, 222, 223, 224, CS& 131, CS& 141
• Any CTEC course except CTEC 102, 103, 104, 105, 115, 180, 181, 200, or 281
• CHEM 095 (formerly 050)
• PHAR 110
• HEOC 011 – Only meets the computational skills requirement for Medical Assistant
• BMED 040 – Only meets the computational skills requirement for Health Information Assistant
• Environmental Science 135
Human Relations [HR] – Complete a minimum of three (3) credits from the following course choices:
• Communication Studies – CMST212; CMST& 210, 230
• Any Human Development (HDEV), Psycholog y (PSYC), or Sociolog y (SOC) course
• Addiction Counselor Education 201
• Business Technolog y – BTEC141, 143, 145, 147
• Business Medical Office – BMED 166, 225, 226
Specific Requirements in an Occupational Field
Refer to the prescribed curriculum in the catalog for specific coursework.
Notes: