Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
Section A: Academic Environment and Advising
1. Please rate your overall satisfaction with instructors on your campus for each of the following:
a. Their ability to motivate me to do my best.
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
b. How carefully they explain the expectations
Frequency
Percent
12
7
52
124
50
4.9%
2.9%
21.2%
50.6%
20.4%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
of student performance in the course.
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
8
13
41
133
49
3.3%
5.3%
16.8%
54.5%
20.1%
Frequency
Percent
10
15
49
129
41
4.1%
6.1%
20.1%
52.9%
16.8%
Frequency
Percent
8
16
43
119
58
3.3%
6.6%
17.6%
48.8%
23.8%
c. How well they explain course material.
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
d. The extent to which they encourage class
discussion.
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
e. How effectively they use instructional
technology in teaching and learning
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
f. How quickly they provide feedback on my
Percent
10
4
43
124
61
4.1%
1.7%
17.8%
51.2%
25.2%
Frequency
Percent
22
32
60
92
39
9.0%
13.1%
24.5%
37.6%
15.9%
Frequency
Percent
15
20
54
110
42
6.2%
8.3%
22.4%
45.6%
17.4%
work.
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
g. The helpfulness of their feedback on my
activities.
Frequency
work.
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
2. Please rate the extent to which you agree or disagree with each of the following:
a. I consider what I have been learning in my
Response
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
classes valuable.
Frequency
Percent
5
9
39
128
64
2.0%
3.7%
15.9%
52.2%
26.1%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
b. My experiences at WSSU have stimulated
interest in an intended field of study.
Response
Frequency
Percent
6
14
46
112
65
2.5%
5.8%
18.9%
46.1%
26.7%
Frequency
Percent
5
13
54
116
55
2.1%
5.3%
22.2%
47.7%
22.6%
Frequency
Percent
5
10
45
120
64
2.0%
4.1%
18.4%
49.2%
26.2%
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
c. I am able to freely explore academic interests at
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
40
60
80
100
40
60
80
100
answers to the questions they ask.
Response
Frequency
Percent
9
17
60
114
45
3.7%
6.9%
24.5%
46.5%
18.4%
Frequency
Percent
6
8
53
116
57
2.5%
3.3%
22.1%
48.3%
23.8%
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
f. At WSSU, students are invited to share their
40
questions.
Response
e. Students at WSSU are given meaningful
20
WSSU.
Response
d. Students at WSSU are encouraged to ask
0
ideas and knowledge.
Response
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
3. How many of your classes at WSSU do you feel have
been too large for you to learn effectively?
Response
None
One
Two
Three
Four or more
4. In how many of your classes at WSSU have you had
Frequency
Percent
158
51
26
7
3
64.5%
20.8%
10.6%
2.9%
1.2%
difficulty understanding the spoken English of
Response
None
One
Two
Three
Four or more
Frequency
Percent
117
69
34
12
11
48.1%
28.4%
14.0%
4.9%
4.5%
an instructor?
0
20
5. Which of the following choices best reflects your primary source for academic advising during your sophomore year?
Scale 1
Response
Faculty member in my department
Professional advisor in my department or college
Centralized or campus-wide advising service (with personal contact,
WSSU web-based advising site (no personal contact)
Other (Please indicate below)
Frequency
Percent
72
97
25
24
22
30.0%
40.4%
10.4%
10.0%
9.2%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
0
20
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
6. Please rate your level of satisfaction with the person or office serving as your designated primary source for academic advising/guidance.
a. Accessibility of my primary advisor
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
b. Amount of time I am given during advising
Frequency
Percent
21
36
46
90
52
8.6%
14.7%
18.8%
36.7%
21.2%
Frequency
Percent
18
14
50
97
65
7.4%
5.7%
20.5%
39.8%
26.6%
Frequency
Percent
23
26
43
88
63
9.5%
10.7%
17.7%
36.2%
25.9%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
sessions
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
c. Advisor's concern with my academic success
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
d. Advisor keeping me informed about my
academic progress
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
e. Advisor's knowledge about university rules and
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
f. Advisor providing me with the information I
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
g. Advisor's knowledge about the requirements
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
h. Advisor's knowledge about general education
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
31
37
55
68
53
12.7%
15.2%
22.5%
27.9%
21.7%
Frequency
Percent
7
16
62
107
52
2.9%
6.6%
25.4%
43.9%
21.3%
procedures
need about academic courses and programs
Frequency
Percent
22
32
36
96
59
9.0%
13.1%
14.7%
39.2%
24.1%
for my current major or major of interest
Frequency
Percent
20
29
36
97
63
8.2%
11.8%
14.7%
39.6%
25.7%
and other degree requirements
Frequency
Percent
19
22
50
89
61
7.9%
9.1%
20.7%
36.9%
25.3%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
i. Advisor knowing whom to contact to help me
with non-academic problems
Response
Frequency
Percent
19
16
79
78
52
7.8%
6.6%
32.4%
32.0%
21.3%
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
j. Advisor's encouragement of participation in
my major)
educational enrichment opportunities
Response
Percent
22
28
74
67
53
9.0%
11.5%
30.3%
27.5%
21.7%
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
20
40
60
(e.g., internship, service learning, clubs
Frequency
Very dissatisfied
0
80
100
related to
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
Section B: Help Outside the Classroom
Please rate your satisfaction with each of the following:
1. Academic Assistance / Tutoring
a. Availability of academic assistance
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
or tutoring services on campus.
Frequency
Percent
43
8
8
46
87
49
17.8%
3.3%
3.3%
19.1%
36.1%
20.3%
b. Academic assistance or tutoring services you have received on campus for help with:
b1. Writing
Response
Don't know/not applicable
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
77
7
1
36
71
46
32.4%
2.9%
0.4%
15.1%
29.8%
19.3%
b2. Reading
Response
Don't know/not applicable
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
127
6
0
59
29
15
53.8%
2.5%
0.0%
25.0%
12.3%
6.4%
b3. Mathematics
Response
Don't know/not applicable
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
106
8
6
45
50
23
44.5%
3.4%
2.5%
18.9%
21.0%
9.7%
b4. Science
Response
Don't know/not applicable
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
105
6
7
52
42
26
44.1%
2.5%
2.9%
21.8%
17.6%
10.9%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
b5. Foreign language
Response
Don't know/not applicable
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
134
5
1
61
24
10
57.0%
2.1%
0.4%
26.0%
10.2%
4.3%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
b6. Study skills
Response
Don't know/not applicable
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
119
10
3
51
37
14
50.9%
4.3%
1.3%
21.8%
15.8%
6.0%
2. Library
a. Helpfulness of staff
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
36
3
6
25
119
54
14.8%
1.2%
2.5%
10.3%
49.0%
22.2%
b. Space for individual student work
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
45
1
10
26
111
50
18.5%
0.4%
4.1%
10.7%
45.7%
20.6%
c. Space for group work
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
d. Training/instruction for using
Frequency
Percent
48
1
9
29
110
47
19.7%
0.4%
3.7%
11.9%
45.1%
19.3%
library and information resources
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
43
3
5
35
107
51
17.6%
1.2%
2.0%
14.3%
43.9%
20.9%
e. Access to databases and resources
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
26
4
7
22
117
68
10.7%
1.6%
2.9%
9.0%
48.0%
27.9%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
f. Access to online library
resources
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
24
4
5
20
121
69
9.9%
1.6%
2.1%
8.2%
49.8%
28.4%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
g. Hours of operation
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
h. Effectiveness of library
resources and services in
Frequency
Percent
40
7
12
30
98
55
16.5%
2.9%
5.0%
12.4%
40.5%
22.7%
improving my learning
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
experience
Frequency
Percent
31
3
1
28
113
66
12.8%
1.2%
0.4%
11.6%
46.7%
27.3%
3. Career Services
a. Helpfulness of staff
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
b. Information on internships,
co-ops, and other career-related
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
c. Access to employment
opportunities (e.g., career fairs,
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
d. Help in preparing for interviews,
Frequency
Percent
64
6
8
40
90
36
26.2%
2.5%
3.3%
16.4%
36.9%
14.8%
experiences
Frequency
Percent
84
7
9
50
72
21
34.6%
2.9%
3.7%
20.6%
29.6%
8.6%
interviews, job listings, etc.).
Frequency
Percent
84
8
11
52
70
18
34.6%
3.3%
4.5%
21.4%
28.8%
7.4%
resumes, etc.
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
88
5
12
48
65
25
36.2%
2.1%
4.9%
19.8%
26.7%
10.3%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
e. Availability of career resources
online.
Response
Frequency
Percent
87
5
7
51
70
23
35.8%
2.1%
2.9%
21.0%
28.8%
9.5%
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
4. Information Technology
a. Training on the technology that I am
required to use in my courses
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
b. Assistance from the helpdesk in
Percent
73
5
14
47
84
22
29.8%
2.0%
5.7%
19.2%
34.3%
9.0%
solving my technology problems
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
c. Hours of operation for university
Frequency
Percent
69
5
7
43
93
25
28.5%
2.1%
2.9%
17.8%
38.4%
10.3%
computer labs
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
d. Availability of equipment and
software in university computer
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
e. Availability of wireless access on
Frequency
Percent
69
2
14
43
92
24
28.3%
0.8%
5.7%
17.6%
37.7%
9.8%
labs to meet my needs
Frequency
Percent
65
5
7
40
101
26
26.6%
2.0%
2.9%
16.4%
41.4%
10.7%
campus
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
f. Online course management
Frequency
Frequency
Percent
59
21
28
39
79
19
24.1%
8.6%
11.4%
15.9%
32.2%
7.8%
system(s) used in my classes
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
52
5
8
49
98
33
21.2%
2.0%
3.3%
20.0%
40.0%
13.5%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
g. Effectiveness of information
technology in improving my
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
learning experience
(e.g., Blackboard)
Frequency
Percent
36
6
6
48
107
42
14.7%
2.4%
2.4%
19.6%
43.7%
17.1%
0
20
40
60
80
100
Section C: Other Offices That Serve You
These next questions ask for your opinion first about the services provided by various other offices on campus, and then about the staff associated with
those offices.
1. First, please rate your satisfaction with the services provided by the following offices on campus.
a. Financial Aid: Application/award
process
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
b. Financial Aid: Disbursement
Frequency
Percent
28
42
35
49
71
20
11.4%
17.1%
14.3%
20.0%
29.0%
8.2%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
process
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
c. Cashier/Student Accounts/Billing
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
34
34
35
43
74
25
13.9%
13.9%
14.3%
17.6%
30.2%
10.2%
Office
Frequency
Percent
26
16
16
49
108
29
10.7%
6.6%
6.6%
20.1%
44.3%
11.9%
Frequency
Percent
23
17
17
49
114
25
9.4%
6.9%
6.9%
20.0%
46.5%
10.2%
d. Registrar's Office
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
e. Bookstore
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
27
23
7
31
122
34
11.1%
9.4%
2.9%
12.7%
50.0%
13.9%
f. Health Services
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
82
10
12
38
77
24
33.7%
4.1%
4.9%
15.6%
31.7%
9.9%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
g. Counseling (personal,
interpersonal, or psychological)
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
133
3
5
40
52
11
54.5%
1.2%
2.0%
16.4%
21.3%
4.5%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
h. Housing and Residence Life
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
89
12
11
49
72
12
36.3%
4.9%
4.5%
20.0%
29.4%
4.9%
i. Campus recreation
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
86
5
6
29
88
31
35.1%
2.0%
2.4%
11.8%
35.9%
12.7%
j. Dining Services
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
k. On-campus shuttle/transportation
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
61
29
26
42
69
16
25.1%
11.9%
10.7%
17.3%
28.4%
6.6%
services (e.g., Ram Express)
Frequency
Percent
60
13
12
40
96
24
24.5%
5.3%
4.9%
16.3%
39.2%
9.8%
l. Campus Police Department
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
81
11
6
50
75
21
33.2%
4.5%
2.5%
20.5%
30.7%
8.6%
m. Parking
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
64
43
34
35
55
12
26.3%
17.7%
14.0%
14.4%
22.6%
4.9%
2. Now please rate the quality of staff associated with the following campus offices:
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
a. Financial Aid: Application/award
process
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
Frequency
Percent
36
63
29
50
46
19
14.8%
25.9%
11.9%
20.6%
18.9%
7.8%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
b. Financial Aid: Disbursement process
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
Frequency
Percent
43
54
33
44
48
20
17.8%
22.3%
13.6%
18.2%
19.8%
8.3%
c. Cashier/Student Accounts/Billing Office
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
Frequency
Percent
42
29
22
52
72
26
17.3%
11.9%
9.1%
21.4%
29.6%
10.7%
d. Registrar's Office
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
Frequency
Percent
34
26
25
52
84
20
14.1%
10.8%
10.4%
21.6%
34.9%
8.3%
e. Bookstore
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
Frequency
Percent
32
22
16
48
78
46
13.2%
9.1%
6.6%
19.8%
32.2%
19.0%
f. Health Services
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
g. Counseling (personal, interpersonal, or
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
Frequency
Percent
102
17
11
31
62
19
42.1%
7.0%
4.5%
12.8%
25.6%
7.9%
psychological)
Frequency
Percent
156
8
7
29
33
9
64.5%
3.3%
2.9%
12.0%
13.6%
3.7%
h. Housing and Residence Life
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
Frequency
Percent
102
15
17
38
59
12
42.0%
6.2%
7.0%
15.6%
24.3%
4.9%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
i. Campus recreation
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
Frequency
Percent
95
9
8
28
69
32
39.4%
3.7%
3.3%
11.6%
28.6%
13.3%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
j. Dining Services
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
k. On-campus shuttle/transportation services
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
Frequency
Percent
70
30
21
33
72
16
28.9%
12.4%
8.7%
13.6%
29.8%
6.6%
(e.g., Ram Express)
Frequency
Percent
70
15
18
42
68
29
28.9%
6.2%
7.4%
17.4%
28.1%
12.0%
l. Campus Police Department
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
Frequency
Percent
96
14
17
44
57
15
39.5%
5.8%
7.0%
18.1%
23.5%
6.2%
m. Parking
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
Frequency
Percent
85
40
29
39
38
10
35.3%
16.6%
12.0%
16.2%
15.8%
4.1%
3. How satisfied are you with the ease with which you can navigate through the following online services (e.g., Banner Rams Online)?
a. Billing system
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
15
24
10
49
116
29
6.2%
9.9%
4.1%
20.2%
47.7%
11.9%
0
20
40
60
80
100
0
20
40
60
80
100
b. Financial aid
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
25
29
22
47
91
28
10.3%
12.0%
9.1%
19.4%
37.6%
11.6%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
c. Course registration system
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
8
16
19
42
119
36
3.3%
6.7%
7.9%
17.5%
49.6%
15.0%
0
20
40
60
80
100
Section D: Campus Safety
In questions 1a through 1h, please consider "day/early evening" to be 7:00 am to 8:00 pm, and "night" to be after 8:00pm and before 7:00am.
1. In general, how safe do you feel:
a. In campus residence halls
during the day/early evening.
Response
Not applicable - never there
Not at all safe
Not very safe
Pretty safe
Very safe
Frequency
Percent
98
1
9
96
39
40.3%
0.4%
3.7%
39.5%
16.0%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
b. In campus residence halls at night.
Response
Not applicable - never there
Not at all safe
Not very safe
Pretty safe
Very safe
c. Using the parking lots, garages,
and/or decks on campus
Not applicable - never there
Not at all safe
Not very safe
Pretty safe
Very safe
Not applicable - never there
Not at all safe
Not very safe
Pretty safe
Very safe
campus during the day/early
Response
Not applicable - never there
Not at all safe
Not very safe
Pretty safe
Very safe
f. In non-residence buildings on
Response
Not applicable - never there
Not at all safe
Not very safe
Pretty safe
Very safe
44.8%
3.7%
7.5%
35.3%
8.7%
Frequency
Percent
71
7
18
114
33
29.2%
2.9%
7.4%
46.9%
13.6%
and/or decks on campus at night.
Response
e. In non-residence buildings on
Percent
108
9
18
85
21
during the day/early evening.
Response
d. Using the parking lots, garages,
Frequency
campus at night (e.g., classrooms,
Frequency
Percent
111
17
40
63
11
45.9%
7.0%
16.5%
26.0%
4.5%
evening (e.g., classrooms,
Frequency
Percent
62
4
6
121
50
25.5%
1.6%
2.5%
49.8%
20.6%
libraries, etc.).
0
20
40
60
80
100
0
20
40
60
80
100
libraries, etc.).
Frequency
Percent
97
13
16
93
22
40.2%
5.4%
6.6%
38.6%
9.1%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
g. Outside on the grounds of the
campus during the day/early
Response
evening.
Frequency
Percent
61
3
12
128
37
25.3%
1.2%
5.0%
53.1%
15.4%
Not applicable - never there
Not at all safe
Not very safe
Pretty safe
Very safe
h. Outside on the grounds of the
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
60
80
100
campus at night.
Response
Frequency
Percent
96
22
46
70
9
39.5%
9.1%
18.9%
28.8%
3.7%
Frequency
Percent
5
3
38
109
84
2.1%
1.3%
15.9%
45.6%
35.1%
Not applicable - never there
Not at all safe
Not very safe
Pretty safe
Very safe
2. How satisfied are you with:
a. Availability of public information about crimes
on campus.
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
b. Availability of information about crime
prevention and safety on campus.
Response
Frequency
Percent
6
12
56
103
59
2.5%
5.1%
23.7%
43.6%
25.0%
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
3. If you observed someone on campus behaving suspiciously or in a threatening manner, would you know how to
Response
Frequency
Percent
174
64
73.1%
26.9%
Yes
No
0
report it?
20
4. If you observed someone on campus behaving suspiciously or in a threatening manner, how likely would you be to
authority?
Response
Frequency
Percent
149
68
12
6
63.4%
28.9%
5.1%
2.6%
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
0
40
report it to a campus
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
Section E: On- and Off-campus Activities
1. About how often during the typical year do you attend or participate in each of the following campus activities?
a. Workshops, seminars, speakers, etc.
Response
outside of class
Frequency
Percent
81
57
57
23
14
10
33.5%
23.6%
23.6%
9.5%
5.8%
4.1%
Never
1-2 times a year
2-3 times a semester
Once
a month
2-3 times a month
1 or more times weekly
b. University sponsored art events (e.g.,
Response
Never
1-2 times a year
2-3 times a semester
Once
a month
2-3 times a month
1 or more times weekly
plays, musical performances,
exhibits)
Frequency
Percent
97
49
51
18
17
8
40.4%
20.4%
21.3%
7.5%
7.1%
3.3%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
c. Multicultural/diversity
events/ programs
Response
Frequency
Percent
100
58
47
21
13
3
41.3%
24.0%
19.4%
8.7%
5.4%
1.2%
Never
1-2 times a year
2-3 times a semester
Once
a month
2-3 times a month
1 or more times weekly
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
d. Community service/volunteer work
Response
Frequency
Percent
102
47
29
20
34
10
42.1%
19.4%
12.0%
8.3%
14.0%
4.1%
Never
1-2 times a year
2-3 times a semester
Once
a month
2-3 times a month
1 or more times weekly
e. Intramural activities (including club
and recreational sports)
Response
Frequency
Percent
145
24
21
15
13
22
60.4%
10.0%
8.8%
6.3%
5.4%
9.2%
Never
1-2 times a year
2-3 times a semester
Once
a month
2-3 times a month
1 or more times weekly
f. Co-curricular activities (e.g.,
university-sponsored student
organization, student government,
Response
Frequency
Percent
131
27
23
12
16
29
55.0%
11.3%
9.7%
5.0%
6.7%
12.2%
Never
1-2 times a year
2-3 times a semester
Once
a month
2-3 times a month
1 or more times weekly
Greek life)
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
80
100
g. Intercollegiate athletic events
Response
Frequency
Percent
125
24
22
19
22
25
52.7%
10.1%
9.3%
8.0%
9.3%
10.5%
Frequency
Percent
22
28
120
54
12
9.3%
11.9%
50.8%
22.9%
5.1%
Frequency
Percent
10
16
111
71
25
4.3%
6.9%
47.6%
30.5%
10.7%
Never
1-2 times a year
2-3 times a semester
Once
a month
2-3 times a month
1 or more times weekly
2. Please rate your overall satisfaction with:
a. Weekend activities on campus for
students
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
b. The ease with which I can get
Response
involved in campus organizations
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
c. Opportunities on campus to interact
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
with or learn from people from a
range of racial/ethnic or cultural
Frequency
Percent
7
20
112
76
20
3.0%
8.5%
47.7%
32.3%
8.5%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
0
backgrounds
20
40
60
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
d. Opportunities on campus to
develop leadership skills
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
Frequency
Percent
10
14
110
79
23
4.2%
5.9%
46.6%
33.5%
9.7%
Frequency
Percent
7
18
48
104
64
2.9%
7.5%
19.9%
43.2%
26.6%
Frequency
Percent
3
10
26
106
96
1.2%
4.1%
10.8%
44.0%
39.8%
Frequency
Percent
9
15
71
82
62
3.8%
6.3%
29.7%
34.3%
25.9%
Frequency
Percent
17
19
57
98
48
7.1%
7.9%
23.8%
41.0%
20.1%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
80
100
80
100
Section F: Conclusions
1. To what extent do you agree or disagree with each of the following:
a. I am confident that I made the right decision to
attend WSSU.
Response
Strongly disagree
Disagree
Neither agree...nor... Disagree
Agree
Strongly agree
b. I believe I was academically prepared to attend
WSSU.
Response
Strongly disagree
Disagree
Neither agree...nor... Disagree
Agree
Strongly agree
c. I feel I belong at WSSU.
Response
Strongly disagree
Disagree
Neither agree...nor... Disagree
Agree
Strongly agree
d. I will have the financial resources I need to
Response
Strongly disagree
Disagree
Neither agree...nor... Disagree
Agree
Strongly agree
finish college.
2. While school has been in session this academic year, about how many hours per week have you spent working for
Response
0
1-5
6-10
11-15
16-20
21-25
26-30
More than 30
Frequency
Percent
180
2
18
13
13
3
2
6
75.9%
0.8%
7.6%
5.5%
5.5%
1.3%
0.8%
2.5%
0
20
pay on campus?
40
3. While school has been in session this academic year, about how many hours per week have you spent working for pay
Response
0
1-5
6-10
11-15
16-20
21-25
26-30
More than 30
Frequency
Percent
121
4
7
10
13
8
14
61
50.8%
1.7%
2.9%
4.2%
5.5%
3.4%
5.9%
25.6%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
0
20
60
off campus?
40
60
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
4. How does your job affect your school work?
Response
I do not have a job.
My job does not interfere with my school work.
My job takes some time away from my school work.
My job takes a lot of time away from my school work.
Frequency
Percent
79
59
70
29
33.3%
24.9%
29.5%
12.2%
0
20
40
60
80
100
0
20
40
60
80
100
20
40
60
80
100
5. Which of the following best describes your current educational plans?
Response
I expect to be continuously enrolled at WSSU until I graduate
I expect to graduate from WSSU, but I plan to take some time off
I expect to transfer to another college or university in order to pursue
I expect to transfer to another college or university for reasons
I do not expect to complete a degree at WSSU or at any other college
I am not sure about my educational plans at this point.
Frequency
Percent
170
7
6
0
1
4
90.4%
3.7%
3.2%
0.0%
0.5%
2.1%
Section G: Questions Specific to WSSU
1. Physical Environment
a. I believe that the physical environment at WSSU
contributes to an atmosphere for effective
learning.
Frequency
Percent
0
24
129
9
9
67
10.1%
54.2%
3.8%
3.8%
28.2%
Response
Strongly agree
Agree
Disagree
Strongly disagree
Don't know
b. WSSU provides a safe environment (sound
campus community.
building structures, adequate sidewalks,
Response
Strongly agree
Agree
Disagree
Strongly disagree
Don't know
c. WSSU provides a secure environment for all
Strongly agree
Agree
Disagree
Strongly disagree
Don't know
Strongly agree
Agree
Disagree
Strongly disagree
Don't know
e. The campus has a variety of spaces to
Strongly agree
Agree
Disagree
Strongly disagree
Don't know
Percent
21
127
20
16
54
8.8%
53.4%
8.4%
6.7%
22.7%
Frequency
Percent
21
133
16
12
55
8.9%
56.1%
6.8%
5.1%
23.2%
conducive to informal cultural and intellectual
Response
Response
Frequency
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
members of the community.
Response
d. The university provides sufficient space
adequat lighting) for all members of the
exchanges.
Frequency
Percent
28
118
15
10
64
11.9%
50.2%
6.4%
4.3%
27.2%
encourage learning.
Frequency
Percent
29
130
9
8
56
12.5%
56.0%
3.9%
3.4%
24.1%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
2. General Adminstration
To what extent do you feel that the WSSU culture emphasizes quality work from the following groups?
a. Administrators
Response
Always
Most of the time
Most often not
Never
Don't know
Frequency
Percent
38
106
21
7
65
16.0%
44.7%
8.9%
3.0%
27.4%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
b. Faculty
Response
Always
Most of the time
Most often not
Never
Don't know
Frequency
Percent
53
106
28
5
45
22.4%
44.7%
11.8%
2.1%
19.0%
c. Support staff
Response
Always
Most of the time
Most often not
Never
Don't know
Frequency
Percent
40
108
25
6
57
16.9%
45.8%
10.6%
2.5%
24.2%
d. Students
Response
Always
Most of the time
Most often not
Never
Don't know
Frequency
Percent
55
89
21
7
33
26.8%
43.4%
10.2%
3.4%
16.1%
3. Branding
3. To what extent do you think WSSU has a distinctive brand of leadership and service that is evident in most learning
activities sponsored by the university?
Response
Very much
Quite a bit
Some
Very little
Don't know
Frequency
Percent
43
80
62
19
35
18.0%
33.5%
25.9%
7.9%
14.6%
0
20
experiences and
40
60
80
100
4. Inclusive Governance, Leadership, and Engagement
In your opinion, how well does upper administration at WSSU (e.g., chancellor, provost, vice chancellors, vice provosts) do each of the following?
a. Listen to ideas from students.
Response
Excellent
Good
Fair
Poor
Don't know
Frequency
Percent
17
48
50
26
91
7.3%
20.7%
21.6%
11.2%
39.2%
Frequency
Percent
16
53
50
20
93
6.9%
22.8%
21.6%
8.6%
40.1%
0
20
40
60
80
100
0
20
40
60
80
100
b. Make decisions transparent to university community.
Response
Excellent
Good
Fair
Poor
Don't know
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
c. Provide opportunities for faculty, staff and/or students to be involved in the decision making process.
Response
Excellent
Good
Fair
Poor
Don't know
Frequency
Percent
18
52
46
24
90
7.8%
22.6%
20.0%
10.4%
39.1%
0
20
40
60
80
100
d. Overall, how well does WSSU upper administration do in the areas of transparency of decision making, communications between all levels of
decision making, and providing opportunities for all to be represented in decision making?
Response
Excellent
Good
Fair
Poor
Don't know
Frequency
Percent
12
49
58
27
84
5.2%
21.3%
25.2%
11.7%
36.5%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
5. Community Service
How many WSSU-related community outreach projects have you participated in the last year?
a. Academic (e.g., Adult Learner Symposium)
Response
0
1-2
3 or more
Frequency
Percent
146
67
19
62.9%
28.9%
8.2%
b. Cultural (e.g., Diggs Gallery exhibitions)
Response
0
1-2
3 or more
Frequency
Percent
167
52
12
72.3%
22.5%
5.2%
c. Athletic (e.g., track meets)
Response
0
1-2
3 or more
Frequency
Percent
146
38
47
63.2%
16.5%
20.3%
d. Governance (e.g., SGA)
Response
0
1-2
3 or more
Frequency
Percent
170
46
15
73.6%
19.9%
6.5%
6. Curriculum Navigation
In your opinion, how well does WSSU provide each of the following?
a. A sufficient variety of courses and options to satisfy
Response
Excellent
Good
Fair
Poor
Don't know
b. A sufficient variety of courses and options to satisfy
Response
Excellent
Good
Fair
Poor
Don't know
my general education requirements.
Frequency
Percent
45
96
63
15
17
19.1%
40.7%
26.7%
6.4%
7.2%
my major's requirements.
Frequency
Percent
47
111
53
15
12
19.7%
46.6%
22.3%
6.3%
5.0%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
Winston-Salem State University
UNC Sophomore Survey
Spring 2014
N = 245
c. Academic advising that helps me to progress in a
timely manner to graduation.
Response
Excellent
Good
Fair
Poor
Don't know
Frequency
Percent
48
80
58
38
13
20.3%
33.8%
24.5%
16.0%
5.5%
0
20
40
60
80
100
7. Questions Regarding the Course Evaluation Process
a. I prefer completing course evaluations using
Response
Strongly agree
Agree
Disagree
Strongly disagree
Not applicable
b. When compared to pencil-and-paper, I feel
Response
Strongly agree
Agree
Disagree
Strongly disagree
Not applicable
c. I wish WSSU would move exclusively to
Response
Strongly agree
Agree
Disagree
Strongly disagree
Not applicable
the online system (Digital Measures Course
Response) instead of by pencil-and-paper.
Frequency
Percent
113
99
14
4
10
47.1%
41.3%
5.8%
1.7%
4.2%
more comfortable providing course evaluation
20
40
60
80
100
60
80
100
60
80
100
feedback in an online format.
Frequency
Percent
94
103
21
7
13
39.5%
43.3%
8.8%
2.9%
5.5%
online course evaluations and stop offering
0
0
20
40
the pencil-and-paper option.
Frequency
Percent
87
90
28
8
25
36.6%
37.8%
11.8%
3.4%
10.5%
Prepa red by Institutional Asse ssment an d Resear ch
July 20 14
0
20
40