Winston-Salem State University UNC Sophomore Survey Spring 2015 N = 143

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Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
Section A: Academic Environment and Advising
Please rate your overall satisfaction with instructors on your campus for each of the following:
a. Their ability to motivate me to do my best.
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
b. How carefully they explain the expectations
Frequency
Percent
2
12
28
68
32
1
1.4%
8.4%
19.6%
47.6%
22.4%
0.7%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
of student performance in the course.
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
4
12
18
69
37
3
2.8%
8.4%
12.6%
48.3%
25.9%
2.1%
Frequency
Percent
3
9
28
73
29
1
2.1%
6.3%
19.6%
51.0%
20.3%
0.7%
Frequency
Percent
4
9
16
73
40
1
2.8%
6.3%
11.2%
51.0%
28.0%
0.7%
c. How well they explain course material.
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
d. The extent to which they encourage class
discussion.
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
e. How effectively they use instructional
technology in teaching and learning
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
f. How quickly they provide feedback on my
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
g. The helpfulness of their feedback on my
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Percent
4
6
20
72
40
1
2.8%
4.2%
14.0%
50.3%
28.0%
0.7%
Frequency
Percent
10
16
32
63
20
2
7.0%
11.2%
22.4%
44.1%
14.0%
1.4%
Frequency
Percent
5
11
23
74
27
3
3.5%
7.7%
16.1%
51.7%
18.9%
2.1%
work.
Response
Response
activities.
Frequency
work.
Prepared by Institutional Assessment and Research
July 2015
Page 1 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
Please rate the extent to which you agree or disagree with each of the following:
a. I consider what I have been learning in my
classes valuable.
Response
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
No Response
b. My experiences at WSSU have stimulated
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
No Response
c. I am able to freely explore academic interests at
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
No Response
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
No Response
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
No Response
40
60
80
100
Frequency
Percent
3
5
26
64
45
0
2.1%
3.5%
18.2%
44.8%
31.5%
0.0%
0
20
40
60
80
100
Frequency
Percent
3
9
17
71
43
0
2.1%
6.3%
11.9%
49.7%
30.1%
0.0%
0
20
40
60
80
100
Frequency
Percent
2
5
26
65
44
1
1.4%
3.5%
18.2%
45.5%
30.8%
0.7%
0
20
40
60
80
100
Frequency
Percent
4
8
38
56
34
3
2.8%
5.6%
26.6%
39.2%
23.8%
2.1%
0
20
40
60
80
100
Frequency
Percent
3
3
24
67
42
4
2.1%
2.1%
16.8%
46.9%
29.4%
2.8%
0
20
40
60
80
100
0
20
40
60
80
100
ideas and knowledge.
Response
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
No Response
3. How many of your classes at WSSU do you feel have
None
One
Two
Three
Four or more
No Response
20
answers to the questions they ask.
Response
Response
0
questions.
Response
f. At WSSU, students are invited to share their
1.4%
4.2%
11.9%
51.7%
30.8%
0.0%
WSSU.
Response
e. Students at WSSU are given meaningful
Percent
2
6
17
74
44
0
interest in an intended field of study.
Response
d. Students at WSSU are encouraged to ask
Frequency
been too large for you to learn effectively?
Frequency
Percent
90
29
16
5
3
0
62.9%
20.3%
11.2%
3.5%
2.1%
0.0%
Prepared by Institutional Assessment and Research
July 2015
Page 2 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
4. In how many of your classes at WSSU have you had
difficulty understanding the spoken English of
Response
None
One
Two
Three
Four or more
No Response
Frequency
Percent
78
29
22
7
6
1
54.5%
20.3%
15.4%
4.9%
4.2%
0.7%
an instructor?
0
20
40
60
80
100
40
60
80
100
5. Which of the following choices best reflects your primary source for academic advising during your sophomore year?
Scale 1
Response
Faculty member in my department
Professional advisor in my department or college
Centralized or campus-wide advising service (with personal contact,
WSSU web-based advising site (no personal contact)
Other (Please indicate below)
No Response
Frequency
Percent
50
59
14
10
7
3
35.0%
41.3%
9.8%
7.0%
4.9%
2.1%
0
20
Scale 2
Please rate your level of satisfaction with the person or office serving as your primary source for academic advising.
b. Amount of time I am given during advising
sessions
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
11
10
24
57
40
1
7.7%
7.0%
16.8%
39.9%
28.0%
0.7%
Frequency
Percent
12
9
23
53
46
0
8.4%
6.3%
16.1%
37.1%
32.2%
0.0%
Frequency
Percent
12
16
26
51
37
1
8.4%
11.2%
18.2%
35.7%
25.9%
0.7%
Frequency
Percent
5
6
26
69
37
0
3.5%
4.2%
18.2%
48.3%
25.9%
0.0%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
c. Advisor's concern with my academic success
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
d. Advisor keeping me informed about my
academic progress
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
e. Advisor's knowledge about university rules and
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
f. Advisor providing me with the information I
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
procedures
need about academic courses and programs
Frequency
Percent
7
10
23
65
37
1
4.9%
7.0%
16.1%
45.5%
25.9%
0.7%
Prepared by Institutional Assessment and Research
July 2015
Page 3 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
g. Advisor's knowledge about the requirements
for my current major or major of interest
Response
Frequency
Percent
6
12
19
65
40
1
4.2%
8.4%
13.3%
45.5%
28.0%
0.7%
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
h. Advisor's knowledge about general education
Response
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
and other degree requirements
Frequency
Percent
6
12
20
63
41
1
4.2%
8.4%
14.0%
44.1%
28.7%
0.7%
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
i. Advisor knowing whom to contact to help me
0
with non-academic problems
Response
Frequency
Percent
7
7
36
58
35
0
4.9%
4.9%
25.2%
40.6%
24.5%
0.0%
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
j. Advisor's encouragement of participation in
my major)
educational enrichment opportunities
Response
(e.g., internship, service learning, clubs
Frequency
Percent
10
13
40
42
36
2
7.0%
9.1%
28.0%
29.4%
25.2%
1.4%
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
related to
0
20
40
60
80
100
0
20
40
60
80
100
60
80
100
Section B: Help Outside the Classroom
Please rate your satisfaction with academic assistance/tutoring:
a. Availability of academic assistance
or tutoring services on campus.
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
19
3
3
19
56
40
3
13.3%
2.1%
2.1%
13.3%
39.2%
28.0%
2.1%
Please rate your satisfaction with the academic assistance or tutoring services you have received on campus for help with:
b1. Writing
Response
Don't know/not applicable
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
37
1
5
14
57
27
2
25.9%
0.7%
3.5%
9.8%
39.9%
18.9%
1.4%
Prepared by Institutional Assessment and Research
July 2015
0
20
40
Page 4 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
b2. Reading
Response
Don't know/not applicable
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
61
1
1
29
31
14
6
42.7%
0.7%
0.7%
20.3%
21.7%
9.8%
4.2%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
b3. Mathematics
Response
Don't know/not applicable
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
48
1
3
20
40
27
4
33.6%
0.7%
2.1%
14.0%
28.0%
18.9%
2.8%
b4. Science
Response
Don't know/not applicable
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
49
6
4
20
40
20
4
34.3%
4.2%
2.8%
14.0%
28.0%
14.0%
2.8%
b5. Foreign language
Response
Don't know/not applicable
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
67
3
2
30
24
10
7
46.9%
2.1%
1.4%
21.0%
16.8%
7.0%
4.9%
b6. Study skills
Response
Don't know/not applicable
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
57
2
5
27
34
11
7
39.9%
1.4%
3.5%
18.9%
23.8%
7.7%
4.9%
Please rate your satisfaction with the library:
a. Helpfulness of staff
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
15
1
6
22
66
33
0
10.5%
0.7%
4.2%
15.4%
46.2%
23.1%
0.0%
Prepared by Institutional Assessment and Research
July 2015
Page 5 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
b. Space for individual student work
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
18
2
3
17
65
38
0
12.6%
1.4%
2.1%
11.9%
45.5%
26.6%
0.0%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
c. Space for group work
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
d. Training/instruction for using
Frequency
Percent
18
1
1
17
72
33
1
12.6%
0.7%
0.7%
11.9%
50.3%
23.1%
0.7%
library and information resources
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
15
3
2
22
70
31
0
10.5%
2.1%
1.4%
15.4%
49.0%
21.7%
0.0%
e. Access to databases and resources
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
f. Access to online library
Frequency
Percent
15
1
0
15
71
41
0
10.5%
0.7%
0.0%
10.5%
49.7%
28.7%
0.0%
Frequency
Percent
13
0
0
19
71
40
0
9.1%
0.0%
0.0%
13.3%
49.7%
28.0%
0.0%
resources
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
g. Hours of operation
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
h. Effectiveness of library
resources and services in
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
17
5
6
14
62
39
0
11.9%
3.5%
4.2%
9.8%
43.4%
27.3%
0.0%
improving my learning
experience
Frequency
Percent
16
1
0
18
73
34
1
11.2%
0.7%
0.0%
12.6%
51.0%
23.8%
0.7%
Prepared by Institutional Assessment and Research
July 2015
Page 6 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
Please rate your satisfaction with: Career Services
a. Helpfulness of staff
Response
Frequency
Percent
34
3
5
27
43
27
4
23.8%
2.1%
3.5%
18.9%
30.1%
18.9%
2.8%
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
b. Information on internships,
co-ops, and other career-related
Response
c. Access to employment
opportunities (e.g., career fairs,
Frequency
Percent
36
6
6
32
39
23
1
25.2%
4.2%
4.2%
22.4%
27.3%
16.1%
0.7%
60
80
100
0
20
40
60
80
100
Frequency
Percent
40
6
10
29
34
23
1
28.0%
4.2%
7.0%
20.3%
23.8%
16.1%
0.7%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
resumes, etc.
Response
Frequency
Percent
39
4
5
28
43
22
2
27.3%
2.8%
3.5%
19.6%
30.1%
15.4%
1.4%
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
e. Availability of career resources
40
interviews, job listings, etc.).
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
d. Help in preparing for interviews,
20
experiences
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Response
0
online.
Response
Frequency
Percent
39
5
5
25
46
21
2
27.3%
3.5%
3.5%
17.5%
32.2%
14.7%
1.4%
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Please rate your satisfaction with Information Technology:
a. Training on the technology that I am
required to use in my courses
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
33
0
3
30
51
26
0
23.1%
0.0%
2.1%
21.0%
35.7%
18.2%
0.0%
Prepared by Institutional Assessment and Research
July 2015
Page 7 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
b. Assistance from the helpdesk in
solving my technology problems
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
c. Hours of operation for university
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
software in university computer
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
e. Availability of wireless access on
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
0
20
40
60
80
100
Frequency
Percent
36
0
6
29
47
24
1
25.2%
0.0%
4.2%
20.3%
32.9%
16.8%
0.7%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
20
40
60
80
100
labs to meet my needs
Frequency
Percent
36
3
3
29
50
22
0
25.2%
2.1%
2.1%
20.3%
35.0%
15.4%
0.0%
Frequency
Percent
27
8
10
28
44
25
1
18.9%
5.6%
7.0%
19.6%
30.8%
17.5%
0.7%
system(s) used in my classes
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
g. Effectiveness of information
21.7%
2.1%
2.1%
18.2%
35.7%
19.6%
0.7%
campus
Response
f. Online course management
Percent
31
3
3
26
51
28
1
computer labs
Response
d. Availability of equipment and
Frequency
technology in improving my
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
28
0
2
33
50
29
1
19.6%
0.0%
1.4%
23.1%
35.0%
20.3%
0.7%
learning experience
(e.g., Blackboard)
Frequency
Percent
21
1
1
30
59
31
0
14.7%
0.7%
0.7%
21.0%
41.3%
21.7%
0.0%
Prepared by Institutional Assessment and Research
July 2015
0
Page 8 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
Section C: Other Offices that Serve You
First, please rate your satisfaction with the services provided by the following offices on campus:
a. Financial Aid: Application/award
process
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
b. Financial Aid: Disbursement
Frequency
Percent
10
30
18
27
40
16
2
7.0%
21.0%
12.6%
18.9%
28.0%
11.2%
1.4%
Frequency
Percent
13
27
17
24
41
19
2
9.1%
18.9%
11.9%
16.8%
28.7%
13.3%
1.4%
Frequency
Percent
10
20
10
31
52
20
0
7.0%
14.0%
7.0%
21.7%
36.4%
14.0%
0.0%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
process
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
c. Cashier/Student Accounts/Billing
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Office
d. Registrar's Office
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
16
12
8
31
55
21
0
11.2%
8.4%
5.6%
21.7%
38.5%
14.7%
0.0%
e. Bookstore
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
16
5
3
20
64
35
0
11.2%
3.5%
2.1%
14.0%
44.8%
24.5%
0.0%
f. Health Services
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
44
8
4
21
39
26
1
30.8%
5.6%
2.8%
14.7%
27.3%
18.2%
0.7%
Prepared by Institutional Assessment and Research
July 2015
Page 9 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
g. Counseling (personal,
interpersonal, or psychological)
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
65
4
0
23
32
16
3
45.5%
2.8%
0.0%
16.1%
22.4%
11.2%
2.1%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
h. Housing and Residence Life
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
52
20
13
21
21
14
2
36.4%
14.0%
9.1%
14.7%
14.7%
9.8%
1.4%
i. Campus recreation
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
45
5
2
23
38
26
4
31.5%
3.5%
1.4%
16.1%
26.6%
18.2%
2.8%
j. Dining Services
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
k. On-campus shuttle/transportation
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
35
37
7
22
25
15
2
24.5%
25.9%
4.9%
15.4%
17.5%
10.5%
1.4%
services (e.g., Ram Express)
Frequency
Percent
32
7
7
25
50
22
0
22.4%
4.9%
4.9%
17.5%
35.0%
15.4%
0.0%
l. Campus Police Department
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
42
6
7
30
33
24
1
29.4%
4.2%
4.9%
21.0%
23.1%
16.8%
0.7%
m. Parking
Response
No experience to judge
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
33
29
17
22
28
13
1
23.1%
20.3%
11.9%
15.4%
19.6%
9.1%
0.7%
Prepared by Institutional Assessment and Research
July 2015
Page 10 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
Section C: Other Offices that Serve You (Continued)
Now, please rate the quality of the staff associated with the following campus offices:
a. Financial Aid: Application/award
process
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
No Response
Frequency
Percent
15
36
17
23
32
19
1
10.5%
25.2%
11.9%
16.1%
22.4%
13.3%
0.7%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
b. Financial Aid: Disbursement process
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
No Response
Frequency
Percent
20
37
15
23
27
21
0
14.0%
25.9%
10.5%
16.1%
18.9%
14.7%
0.0%
c. Cashier/Student Accounts/Billing Office
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
No Response
Frequency
Percent
19
22
19
27
39
17
0
13.3%
15.4%
13.3%
18.9%
27.3%
11.9%
0.0%
d. Registrar's Office
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
No Response
Frequency
Percent
20
17
19
29
37
21
0
14.0%
11.9%
13.3%
20.3%
25.9%
14.7%
0.0%
e. Bookstore
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
No Response
Frequency
Percent
19
6
8
20
51
38
1
13.3%
4.2%
5.6%
14.0%
35.7%
26.6%
0.7%
f. Health Services
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
No Response
Frequency
Percent
50
9
9
19
29
27
0
35.0%
6.3%
6.3%
13.3%
20.3%
18.9%
0.0%
Prepared by Institutional Assessment and Research
July 2015
Page 11 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
g. Counseling (personal, interpersonal, or
psychological)
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
No Response
Frequency
Percent
70
8
8
17
21
17
2
49.0%
5.6%
5.6%
11.9%
14.7%
11.9%
1.4%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
h. Housing and Residence Life
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
No Response
Frequency
Percent
50
22
11
24
19
14
3
35.0%
15.4%
7.7%
16.8%
13.3%
9.8%
2.1%
i. Campus recreation
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
No Response
Frequency
Percent
49
4
9
19
34
26
2
34.3%
2.8%
6.3%
13.3%
23.8%
18.2%
1.4%
j. Dining Services
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
No Response
k. On-campus shuttle/transportation services
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
No Response
Frequency
Percent
33
28
16
17
33
15
1
23.1%
19.6%
11.2%
11.9%
23.1%
10.5%
0.7%
(e.g., Ram Express)
Frequency
Percent
37
9
18
19
40
20
0
25.9%
6.3%
12.6%
13.3%
28.0%
14.0%
0.0%
l. Campus Police Department
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
No Response
Frequency
Percent
45
9
12
20
34
21
2
31.5%
6.3%
8.4%
14.0%
23.8%
14.7%
1.4%
m. Parking
Response
No experience to judge
Poor
Fair
Average
Good
Excellent
No Response
Frequency
Percent
37
30
23
17
18
15
3
25.9%
21.0%
16.1%
11.9%
12.6%
10.5%
2.1%
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July 2015
Page 12 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
How satisfied are you with the ease with which you can navigate through the following online services?
a. Billing system
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Frequency
Percent
14
16
7
29
51
24
2
9.8%
11.2%
4.9%
20.3%
35.7%
16.8%
1.4%
Frequency
Percent
14
19
10
22
51
23
4
9.8%
13.3%
7.0%
15.4%
35.7%
16.1%
2.8%
Frequency
Percent
9
13
8
29
50
31
3
6.3%
9.1%
5.6%
20.3%
35.0%
21.7%
2.1%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
b. Financial aid
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
c. Course registration system
Response
Not applicable
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Section D: Campus Safety
In general, how safe do you feel:
a. In campus residence halls
during the day/early evening.
Response
Not applicable - never there
Not at all safe
Not very safe
Pretty safe
Very safe
No Response
Frequency
Percent
56
1
4
56
26
0
39.2%
0.7%
2.8%
39.2%
18.2%
0.0%
b. In campus residence halls at night.
Response
Not applicable - never there
Not at all safe
Not very safe
Pretty safe
Very safe
No Response
c. Using the parking lots, garages,
Response
Not applicable - never there
Not at all safe
Not very safe
Pretty safe
Very safe
No Response
and/or decks on campus
Frequency
Percent
62
6
10
45
20
0
43.4%
4.2%
7.0%
31.5%
14.0%
0.0%
during the day/early evening.
Frequency
Percent
26
5
10
72
29
1
18.2%
3.5%
7.0%
50.3%
20.3%
0.7%
Prepared by Institutional Assessment and Research
July 2015
Page 13 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
d. Using the parking lots, garages,
and/or decks on campus at night.
Response
Not applicable - never there
Not at all safe
Not very safe
Pretty safe
Very safe
No Response
e. In non-residence buildings on
campus during the day/early
Response
Not applicable - never there
Not at all safe
Not very safe
Pretty safe
Very safe
No Response
f. In non-residence buildings on
campus at night (e.g., classrooms,
Response
Not applicable - never there
Not at all safe
Not very safe
Pretty safe
Very safe
No Response
g. Outside on the grounds of the
campus during the day/early
Response
Not applicable - never there
Not at all safe
Not very safe
Pretty safe
Very safe
No Response
h. Outside on the grounds of the
Not applicable - never there
Not at all safe
Not very safe
Pretty safe
Very safe
No Response
How satisfied are you with:
a. Availability of public information about crimes
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
b. Availability of information about crime
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
Percent
44
15
24
44
16
0
30.8%
10.5%
16.8%
30.8%
11.2%
0.0%
evening (e.g., classrooms,
Frequency
Percent
30
2
9
68
33
1
21.0%
1.4%
6.3%
47.6%
23.1%
0.7%
0
20
Yes
No
No Response
60
80
100
libraries, etc.).
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
60
80
100
libraries, etc.).
Frequency
Percent
44
9
13
52
24
1
30.8%
6.3%
9.1%
36.4%
16.8%
0.7%
evening.
Frequency
Percent
30
1
8
72
31
1
21.0%
0.7%
5.6%
50.3%
21.7%
0.7%
Frequency
Percent
45
10
31
42
15
0
31.5%
7.0%
21.7%
29.4%
10.5%
0.0%
Frequency
Percent
5
11
27
54
41
5
3.5%
7.7%
18.9%
37.8%
28.7%
3.5%
on campus.
prevention and safety on campus.
Frequency
Percent
0
12
29
63
35
4
0.0%
8.4%
20.3%
44.1%
24.5%
2.8%
3. If you observed someone on campus behaving suspiciously or in a threatening manner, would you know how to
Response
40
campus at night.
Response
Response
Frequency
Frequency
Percent
104
37
2
72.7%
25.9%
1.4%
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July 2015
0
report it?
20
40
Page 14 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
4. If you observed someone on campus behaving suspiciously or in a threatening manner, how likely would you be to
authority?
Response
Frequency
Percent
91
32
9
8
3
63.6%
22.4%
6.3%
5.6%
2.1%
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
No Response
0
20
report it to a campus
40
60
80
100
Section E: On- and Off-campus Activities
About how often during the typical year do you attend or participate in each of the following campus activities?
a. Workshops, seminars, speakers, etc.
outside of class
Response
Frequency
Percent
45
34
35
13
12
4
0
31.5%
23.8%
24.5%
9.1%
8.4%
2.8%
0.0%
Never
1-2 times a year
2-3 times a semester
Once
a month
2-3 times a month
1 or more times weekly
No Response
b. University sponsored art events (e.g.,
plays, musical performances,
Response
Never
1-2 times a year
2-3 times a semester
Once
a month
2-3 times a month
1 or more times weekly
No Response
c. Multicultural/diversity
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
exhibits)
Frequency
Percent
57
33
23
8
13
8
1
39.9%
23.1%
16.1%
5.6%
9.1%
5.6%
0.7%
events/ programs
Response
Never
1-2 times a year
2-3 times a semester
Once
a month
2-3 times a month
1 or more times weekly
No Response
Frequency
Percent
61
38
15
13
13
2
1
42.7%
26.6%
10.5%
9.1%
9.1%
1.4%
0.7%
d. Community service/volunteer work
Response
Never
1-2 times a year
2-3 times a semester
Once
a month
2-3 times a month
1 or more times weekly
No Response
e. Intramural activities (including club
Response
Never
1-2 times a year
2-3 times a semester
Once
a month
2-3 times a month
1 or more times weekly
No Response
Frequency
Percent
59
24
23
12
19
6
0
41.3%
16.8%
16.1%
8.4%
13.3%
4.2%
0.0%
and recreational sports)
Frequency
Percent
86
12
13
7
14
9
2
60.1%
8.4%
9.1%
4.9%
9.8%
6.3%
1.4%
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Page 15 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
f. Co-curricular activities (e.g.,
university-sponsored student
Response
organization, student government,
Frequency
Percent
73
11
18
11
15
13
2
51.0%
7.7%
12.6%
7.7%
10.5%
9.1%
1.4%
Never
1-2 times a year
2-3 times a semester
Once
a month
2-3 times a month
1 or more times weekly
No Response
Greek life)
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
g. Intercollegiate athletic events
Response
Frequency
Percent
66
16
14
4
27
14
2
46.2%
11.2%
9.8%
2.8%
18.9%
9.8%
1.4%
Never
1-2 times a year
2-3 times a semester
Once
a month
2-3 times a month
1 or more times weekly
No Response
Please rate your overall satisfaction with:
a. Weekend activities on campus for
students
Response
Frequency
Percent
17
20
57
34
12
3
11.9%
14.0%
39.9%
23.8%
8.4%
2.1%
Frequency
Percent
9
8
61
47
14
4
6.3%
5.6%
42.7%
32.9%
9.8%
2.8%
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
b. The ease with which I can get
involved in campus organizations
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
c. Opportunities on campus to interact
with or learn from people from a
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
d. Opportunities on campus to
Response
Very dissatisfied
Dissatisfied
Neither satisfied...nor dissatisfied
Satisfied
Very satisfied
No Response
range of racial/ethnic or cultural
Frequency
Percent
9
12
57
41
20
4
6.3%
8.4%
39.9%
28.7%
14.0%
2.8%
Frequency
Percent
7
7
58
46
19
6
4.9%
4.9%
40.6%
32.2%
13.3%
4.2%
backgrounds
0
20
40
60
80
100
0
20
40
60
80
100
develop leadership skills
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Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
Section F: Conclusions
To what extent do you agree or disagree with each of the following:
a. I am confident that I made the right decision to
attend WSSU.
Response
Strongly disagree
Disagree
Neither agree...nor... Disagree
Agree
Strongly agree
No Response
b. I believe I was academically prepared to attend
Frequency
Percent
9
7
18
59
48
2
6.3%
4.9%
12.6%
41.3%
33.6%
1.4%
Frequency
Percent
4
11
9
63
54
2
2.8%
7.7%
6.3%
44.1%
37.8%
1.4%
Frequency
Percent
8
5
26
54
47
3
5.6%
3.5%
18.2%
37.8%
32.9%
2.1%
Frequency
Percent
14
15
34
46
32
2
9.8%
10.5%
23.8%
32.2%
22.4%
1.4%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
80
100
80
100
WSSU.
Response
Strongly disagree
Disagree
Neither agree...nor... Disagree
Agree
Strongly agree
No Response
c. I feel I belong at WSSU.
Response
Strongly disagree
Disagree
Neither agree...nor... Disagree
Agree
Strongly agree
No Response
d. I will have the financial resources I need to
Response
Strongly disagree
Disagree
Neither agree...nor... Disagree
Agree
Strongly agree
No Response
finish college.
2. While school has been in session this academic year, about how many hours per week have you spent working for
Response
0
1-5
6-10
11-15
16-20
21-25
26-30
More than 30
No Response
Frequency
Percent
110
6
7
4
9
0
1
5
1
76.9%
4.2%
4.9%
2.8%
6.3%
0.0%
0.7%
3.5%
0.7%
0
20
pay on campus?
40
3. While school has been in session this academic year, about how many hours per week have you spent working for pay
Response
0
1-5
6-10
11-15
16-20
21-25
26-30
More than 30
No Response
Frequency
Percent
69
5
8
2
7
11
5
33
3
48.3%
3.5%
5.6%
1.4%
4.9%
7.7%
3.5%
23.1%
2.1%
Prepared by Institutional Assessment and Research
July 2015
0
20
60
off campus?
40
60
Page 17 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
4. How does your job affect your school work?
Response
I do not have a job.
My job does not interfere with my school work.
My job takes some time away from my school work.
My job takes a lot of time away from my school work.
No Response
Frequency
Percent
48
42
38
11
4
33.6%
29.4%
26.6%
7.7%
2.8%
0
20
40
60
80
100
0
20
40
60
80
100
20
40
60
80
100
5. Which of the following best describes your current educational plans?
Response
I expect to be continuously enrolled at WSSU until I graduate
I expect to graduate from WSSU, but I plan to take some time off
I expect to transfer to another college or university in order to pursue
I expect to transfer to another college or university for reasons
I do not expect to complete a degree at WSSU or at any other college
I am not sure about my educational plans at this point.
No Response
Frequency
Percent
94
5
7
3
0
4
30
65.7%
3.5%
4.9%
2.1%
0.0%
2.8%
21.0%
Section G: Questions Specific to WSSU
Physical Environment
a. I believe that the physical environment at WSSU
contributes to an atmosphere for effective
Response
Strongly agree
Agree
Disagree
Strongly disagree
Don't know
No Response
b. WSSU provides a safe environment (sound
campus community.
Strongly agree
Agree
Disagree
Strongly disagree
Don't know
No Response
c. WSSU provides a secure environment for all
Strongly agree
Agree
Disagree
Strongly disagree
Don't know
No Response
Strongly agree
Agree
Disagree
Strongly disagree
Don't know
No Response
e. The campus has a variety of spaces to
Strongly agree
Agree
Disagree
Strongly disagree
Don't know
No Response
21.0%
46.2%
4.2%
3.5%
22.4%
2.8%
0
adequat lighting) for all members of the
Frequency
Percent
24
68
14
5
29
3
16.8%
47.6%
9.8%
3.5%
20.3%
2.1%
Frequency
Percent
23
68
15
5
29
3
16.1%
47.6%
10.5%
3.5%
20.3%
2.1%
conducive to informal cultural and intellectual
Response
Response
30
66
6
5
32
4
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
members of the community.
Response
d. The university provides sufficient space
Percent
building structures, adequate sidewalks,
Response
learning.
Frequency
exchanges.
Frequency
Percent
24
72
6
4
33
4
16.8%
50.3%
4.2%
2.8%
23.1%
2.8%
encourage learning.
Frequency
Percent
24
77
7
3
26
6
16.8%
53.8%
4.9%
2.1%
18.2%
4.2%
Prepared by Institutional Assessment and Research
July 2015
Page 18 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
General Administration: To what extent do you feel that the WSSU culture emphasizes quality work from the following groups:
a. Administrators
Response
Always
Most of the time
Most often not
Never
Don't know
No Response
Frequency
Percent
33
55
12
6
34
3
23.1%
38.5%
8.4%
4.2%
23.8%
2.1%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
b. Faculty
Response
Always
Most of the time
Most often not
Never
Don't know
No Response
Frequency
Percent
40
57
12
6
26
2
28.0%
39.9%
8.4%
4.2%
18.2%
1.4%
c. Support staff
Response
Always
Most of the time
Most often not
Never
Don't know
No Response
Frequency
Percent
36
52
14
7
31
3
25.2%
36.4%
9.8%
4.9%
21.7%
2.1%
d. Students
Response
Always
Most of the time
Most often not
Never
Don't know
No Response
Frequency
Percent
45
47
13
5
29
4
31.5%
32.9%
9.1%
3.5%
20.3%
2.8%
3. To what extent do you think WSSU has a distinctive brand of leadership and service that is evident in most learning
activities sponsored by the university?
Response
Very much
Quite a bit
Some
Very little
Don't know
No Response
Frequency
Percent
28
42
39
9
21
4
19.6%
29.4%
27.3%
6.3%
14.7%
2.8%
experiences and
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
In your opinion, how well does the upper administration at WSSU do each of the following?
a. Listen to ideas from students.
Response
Excellent
Good
Fair
Poor
Don't know
No Response
Frequency
Percent
21
30
29
11
47
5
14.7%
21.0%
20.3%
7.7%
32.9%
3.5%
b. Make decisions transparent to university community.
Response
Excellent
Good
Fair
Poor
Don't know
No Response
Frequency
Percent
21
33
24
13
48
4
14.7%
23.1%
16.8%
9.1%
33.6%
2.8%
Prepared by Institutional Assessment and Research
July 2015
Page 19 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
c. Provide opportunities for faculty, staff and/or students to be involved in the decision making process.
Response
Excellent
Good
Fair
Poor
Don't know
No Response
Frequency
Percent
21
35
20
16
45
6
14.7%
24.5%
14.0%
11.2%
31.5%
4.2%
0
20
40
60
80
100
d. Overall, how well does WSSU upper administration do in the areas of transparency of decision making, communications between all levels of
decision making, and providing opportunities for all to be represented in decision making?
Response
Excellent
Good
Fair
Poor
Don't know
No Response
Frequency
Percent
11
30
35
16
43
8
7.7%
21.0%
24.5%
11.2%
30.1%
5.6%
0
20
40
60
80
100
Community Service: How many WSSU-related community outreach projects have you participated in the last year?
a. Academic (e.g., Adult Learner Symposium)
Response
0
1-2
3 or more
No Response
Frequency
Percent
91
32
16
4
63.6%
22.4%
11.2%
2.8%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
b. Cultural (e.g., Diggs Gallery exhibitions)
Response
0
1-2
3 or more
No Response
Frequency
Percent
93
31
14
5
65.0%
21.7%
9.8%
3.5%
c. Athletic (e.g., track meets)
Response
0
1-2
3 or more
No Response
Frequency
Percent
89
15
35
4
62.2%
10.5%
24.5%
2.8%
d. Governance (e.g., SGA)
Response
0
1-2
3 or more
No Response
Frequency
Percent
109
11
19
4
76.2%
7.7%
13.3%
2.8%
Curriculum Navigation: In your opinion, how well does WSSU provide each of the following?
a. A sufficient variety of courses and options to satisfy
my general education requirements.
Response
Excellent
Good
Fair
Poor
Don't know
No Response
b. A sufficient variety of courses and options to satisfy
Response
Excellent
Good
Fair
Poor
Don't know
No Response
Frequency
Percent
38
52
26
12
9
6
26.6%
36.4%
18.2%
8.4%
6.3%
4.2%
my major's requirements.
Frequency
Percent
41
52
26
9
8
7
28.7%
36.4%
18.2%
6.3%
5.6%
4.9%
Prepared by Institutional Assessment and Research
July 2015
Page 20 of 21
Winston-Salem State University
UNC Sophomore Survey
Spring 2015
N = 143
c. Academic advising that helps me to progress in a
Response
Excellent
Good
Fair
Poor
Don't know
No Response
timely manner to graduation.
Frequency
Percent
37
40
33
21
7
5
25.9%
28.0%
23.1%
14.7%
4.9%
3.5%
Prepared by Institutional Assessment and Research
July 2015
0
20
40
60
Page 21 of 21
80
100
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