Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
Section A: General Information
Select the academic program which best describes your educational training.
Response
Accounting
African African-American Studies
Art Education
Biology
Biotechnology
Birth to Kindegarten
Business Administration
Business Administration(MBA)
Chemistry
Clinical Lab
Computer Science
Computer Science and Information Technology(MCST)
Economics
Elementary Education
Elementary Education(MEd)
English
English and Lit
English with Teacher Certification
Exercise Science
Finance
Gerontology
Healthcare Management
History
Information Technology
Interdisciplinary Studies
Justice Studies
Management
Management Information Systems
Marketing
Mass Communications
Math Education
Mathematics
Middle Grades Education
Molecular Biology
Motorsport Management
Music Business
Music Education
Nursing
Nursing(MSN)
Occupational Therapy
Physical Education
Physical Therapy(MPT)
Political Science
Psychology
Rehabilitation Counseling(MRC)
Rehabilitation Studies
Social Studies Education
Social Work
Sociology
Spanish
Spanish Education
Special Education General Curriculum
Sport Management
Therapeutic Recreation
Visual Art
Frequency
Percent
2
0
0
6
0
0
1
0
4
3
1
0
1
0
2
4
0
0
3
1
1
1
1
0
0
1
0
0
1
0
0
1
0
0
0
0
4
8
4
0
2
2
2
7
3
0
1
0
3
0
0
0
1
3
0
2.7%
0.0%
0.0%
8.1%
0.0%
0.0%
1.4%
0.0%
5.4%
4.1%
1.4%
0.0%
1.4%
0.0%
2.7%
5.4%
0.0%
0.0%
4.1%
1.4%
1.4%
1.4%
1.4%
0.0%
0.0%
1.4%
0.0%
0.0%
1.4%
0.0%
0.0%
1.4%
0.0%
0.0%
0.0%
0.0%
5.4%
10.8%
5.4%
0.0%
2.7%
2.7%
2.7%
9.5%
4.1%
0.0%
1.4%
0.0%
4.1%
0.0%
0.0%
0.0%
1.4%
4.1%
0.0%
0
20
40
60
80
100
0
20
40
60
80
100
Please identify the school/college in which you work.
Response
College of Arts and Sciences
School of Business and Economics
School of Education and Human Performance
School of Health Sciences
Frequency
Percent
34
4
11
24
46.6%
5.5%
15.1%
32.9%
Prepa red by Institutional Asse ssment an d Resear ch
Nove mb er 2 014
Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
How many years have you been employed at WSSU?
Response
0-6
7 - 12
13 - 18
19 - 24
More than 24
Frequency
Percent
23
35
11
2
3
31.1%
47.3%
14.9%
2.7%
4.1%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
What is your faculty status at WSSU?
Response
Full-time
Part-time
Frequency
Percent
68
5
93.2%
6.8%
Please identify your gender.
Response
Frequency
Percent
Female
Male
42
33
56.0%
44.0%
Frequency
Percent
0
15
15
24
17
0.0%
21.1%
21.1%
33.8%
23.9%
Please identify your current academic rank.
Response
Lecturer
Instructor
Assistant Professor
Associate Professor
Professor
What is your professional status at WSSU?
Response
Tenured
Tenure Track
Fixed Term
Frequency
Percent
42
11
20
57.5%
15.1%
27.4%
How many hours per semester did you teach during the 2013-2014 school year?
Response
0
1-6
7 - 15
16 - 24
more than 24
Frequency
Percent
3
6
47
11
9
3.9%
7.9%
61.8%
14.5%
11.8%
Do you currently hold an administrative appointment above the department head level?
Response
Yes
No
Frequency
Percent
4
72
5.3%
94.7%
Section B: Work Climate
Please indicate the extent to which you agree with the following statements:
The number of faculty in my department is adequate to get the job done.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
5
27
22
19
3
6.6%
35.5%
28.9%
25.0%
3.9%
My department makes it easy for people from diverse backgrounds to fit in and be accepted.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
21
38
5
7
5
27.6%
50.0%
6.6%
9.2%
6.6%
Prepa red by Institutional Asse ssment an d Resear ch
Nove mb er 2 014
Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
My department administration would be unlikely to intervene if discriminatory behavior occurred.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
9
10
17
29
11
11.8%
13.2%
22.4%
38.2%
14.5%
0
20
40
60
80
100
0
20
40
60
80
100
20
40
60
80
100
20
40
60
80
100
In general, the WSSU campus is free of intimidation, harassment, and discrimination.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
4
27
23
10
12
5.3%
35.5%
30.3%
13.2%
15.8%
I have read, heard and/or seen insensitive or disparaging comments or materials in the workplace that were offensive to me.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
12
17
30
12
4
16.0%
22.7%
40.0%
16.0%
5.3%
0
I know what resources are available to me at WSSU if I need to discuss an issue of discrimination or harassment.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
15
46
6
4
5
19.7%
60.5%
7.9%
5.3%
6.6%
0
In general, working relationships are satisfactory between:
Faculty and Staff.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
18
45
8
5
1
23.4%
58.4%
10.4%
6.5%
1.3%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
Faculty in my department and the school/college administration.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
9
33
17
13
4
11.8%
43.4%
22.4%
17.1%
5.3%
Faculty at Winston-Salem State University as a whole and the upper administration in the university.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
5
25
20
18
7
6.7%
33.3%
26.7%
24.0%
9.3%
Frequency
Percent
7
31
18
17
4
9.1%
40.3%
23.4%
22.1%
5.2%
Overall, I am satisfied with the organizational structure of my school/college.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Prepa red by Institutional Asse ssment an d Resear ch
Nove mb er 2 014
Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
Section C: Resources
In order to support my work unit, the university provides adequate...
Staff. .
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
3
30
23
15
4
4.0%
40.0%
30.7%
20.0%
5.3%
Frequency
Percent
4
27
29
13
3
5.3%
35.5%
38.2%
17.1%
3.9%
Frequency
Percent
2
35
26
10
3
2.6%
46.1%
34.2%
13.2%
3.9%
Frequency
Percent
1
31
27
13
3
1.3%
41.3%
36.0%
17.3%
4.0%
Frequency
Percent
1
29
27
15
4
1.3%
38.2%
35.5%
19.7%
5.3%
Frequency
Percent
2
35
20
15
4
2.6%
46.1%
26.3%
19.7%
5.3%
Frequency
Percent
1
27
28
10
10
1.3%
35.5%
36.8%
13.2%
13.2%
Frequency
Percent
0
16
32
16
12
0.0%
21.1%
42.1%
21.1%
15.8%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
Faculty positions. .
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Supplies. .
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Equipment. .
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Computer resources. .
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Physical facilities. .
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Salaries to attract capable faculty to my department. .
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Salaries to retain capable faculty in my department. .
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Prepa red by Institutional Asse ssment an d Resear ch
Nove mb er 2 014
Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
Overall, the university applies funding resources consistent with the institutional priorities. .
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
2
22
20
14
18
2.6%
28.9%
26.3%
18.4%
23.7%
Frequency
Percent
5
29
18
7
17
6.6%
38.2%
23.7%
9.2%
22.4%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
Section D: Business Process
Hiring practices at the university are fair. .
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Promotion and tenure procedures are fair and equitable in my department.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
9
36
10
6
14
12.0%
48.0%
13.3%
8.0%
18.7%
My department uses the results of evaluations for guidance in improving faculty performance.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
11
39
7
5
14
14.5%
51.3%
9.2%
6.6%
18.4%
Grievance procedures are adequate and contain appropriate safeguards for the protection of personal and civil rights.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
5
29
3
6
32
6.7%
38.7%
4.0%
8.0%
42.7%
Section E: Physical Environment
I believe that the physical environment at WSSU contributes to an atmosphere for effective learning by students.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
8
40
16
7
5
10.5%
52.6%
21.1%
9.2%
6.6%
WSSU provides a safe environment (sound building structures, adequate sidewalks, adequate lighting) for all members of the campus community.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
6
42
13
8
7
7.9%
55.3%
17.1%
10.5%
9.2%
Prepa red by Institutional Asse ssment an d Resear ch
Nove mb er 2 014
0
20
40
60
80
100
Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
WSSU provides a secure environment for all members of the community. .
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
7
43
9
7
10
9.2%
56.6%
11.8%
9.2%
13.2%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
The university provides sufficient space conducive to informal cultural and intellectual exchanges. .
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
4
37
14
8
13
5.3%
48.7%
18.4%
10.5%
17.1%
Frequency
Percent
7
37
14
8
9
9.3%
49.3%
18.7%
10.7%
12.0%
The campus has a variety of spaces to encourage student learning. .
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Section F: Development and Support
My attempts to become a more effective professional are supported by my department.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
18
43
6
5
2
24.3%
58.1%
8.1%
6.8%
2.7%
To what extent do you feel that WSSU culture emphasizes quality work from the following groups?
Administrators
Response
Almost Always
Most of the Time
Some of the Time
Almost Never
Don't Know
Frequency
Percent
6
31
16
13
10
7.9%
40.8%
21.1%
17.1%
13.2%
Faculty
Response
Almost Always
Most of the Time
Some of the Time
Almost Never
Don't Know
Frequency
Percent
13
37
19
3
3
17.3%
49.3%
25.3%
4.0%
4.0%
Frequency
Percent
7
27
22
11
9
9.2%
35.5%
28.9%
14.5%
11.8%
Support staff
Response
Almost Always
Most of the Time
Some of the Time
Almost Never
Don't Know
Students
Response
Almost Always
Most of the Time
Some of the Time
Almost Never
Don't Know
Frequency
Percent
8
33
28
4
3
10.5%
43.4%
36.8%
5.3%
3.9%
Prepa red by Institutional Asse ssment an d Resear ch
Nove mb er 2 014
Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
To what extent do you feel that WSSU values professional development and contributions outside of the classroom in the form of...
Providing faculty development workshops and seminars?
Response
Almost Always
Most of the Time
Some of the Time
Almost Never
Don't Know
Frequency
Percent
20
33
16
4
3
26.3%
43.4%
21.1%
5.3%
3.9%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
Attendance at professional meetings/conferences? .
Response
Almost Always
Most of the Time
Some of the Time
Almost Never
Don't Know
Frequency
Percent
9
25
35
1
6
11.8%
32.9%
46.1%
1.3%
7.9%
Research support (e.g., administrative support, release time, teaching load conducive to research, etc)?
Response
Almost Always
Most of the Time
Some of the Time
Almost Never
Don't Know
Frequency
Percent
4
11
30
22
8
5.3%
14.7%
40.0%
29.3%
10.7%
Overall, I am satisfied with the value WSSU places on my development and contributions.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
6
35
18
10
6
8.0%
46.7%
24.0%
13.3%
8.0%
Section G: Branding
To what extent do you think WSSU has a distinctive brand of leadership and service that are evident in most learning experiences and activities
sponsored by the university?
Response
Very much
Quite a bit
Some
Very little
Don't know
Frequency
Percent
0
22
30
16
5
0.0%
30.1%
41.1%
21.9%
6.8%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
Section H: Inclusive Governance, Leadership and Engagement
In your opinion, how well does WSSU upper administration do each of the following?
Listen to concerns of faculty in your department. .
Response
Excellent
Good
Fair
Poor
Don't Know
Frequency
Percent
3
18
24
20
11
3.9%
23.7%
31.6%
26.3%
14.5%
Frequency
Percent
5
20
22
22
7
6.6%
26.3%
28.9%
28.9%
9.2%
Give a straight answer when asked a reasonable question.
Response
Excellent
Good
Fair
Poor
Don't Know
Prepa red by Institutional Asse ssment an d Resear ch
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Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
Establish clear priorities for the university. .
Response
Excellent
Good
Fair
Poor
Don't Know
Frequency
Percent
9
33
20
11
3
11.8%
43.4%
26.3%
14.5%
3.9%
Frequency
Percent
5
15
21
28
7
6.6%
19.7%
27.6%
36.8%
9.2%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
Make decisions transparent to the university community.
Response
Excellent
Good
Fair
Poor
Don't Know
Provide opportunities for faculty, staff and/or students to be involved in the decision making process.
Response
Excellent
Good
Fair
Poor
Don't Know
Frequency
Percent
3
19
21
26
6
4.0%
25.3%
28.0%
34.7%
8.0%
Overall, how well does WSSU upper administration do in the areas of transparency of decision making, communications between all levels of decision
making, and providing opportunities for all to be represented in decision making?
Response
Excellent
Good
Fair
Poor
Don't Know
Frequency
Percent
3
14
25
26
8
3.9%
18.4%
32.9%
34.2%
10.5%
0
20
40
60
80
100
Section I: Co-Curricular Activities
To what extent do you agree with the following statement?
Co-curricular activities at WSSU (organizations, special speakers, cultural performances, campus publications, student affairs activities) support
academic goals.
Response
Strongly Agree
Agree
Disagree
Strongly Disagree
Don't Know
Frequency
Percent
6
49
11
1
6
8.2%
67.1%
15.1%
1.4%
8.2%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
Section J: Community Service
How many WSSU-related community outreach projects have you participated in the last year?
Academic (e.g. Adult Learner Symposium)
Response
0
1-2
3 or more
Frequency
Percent
16
43
16
21.3%
57.3%
21.3%
Cultural (e.g, Diggs Gallery Exhibitions)
Response
0
1-2
3 or more
Frequency
Percent
35
33
7
46.7%
44.0%
9.3%
Athletic (e.g., Track Meets)
Response
0
1-2
3 or more
Frequency
Percent
43
22
9
58.1%
29.7%
12.2%
Prepa red by Institutional Asse ssment an d Resear ch
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Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
Governance (e.g., Faculty Senate)
Response
0
1-2
3 or more
Frequency
Percent
26
29
20
34.7%
38.7%
26.7%
0
20
40
60
80
100
60
80
100
Section K: Customer Service (CETL)
During the spring 2014 semester, how often have you interacted with the Center for Excellence in Teaching and Learning (CETL)?
Response
None
1-3 times
More than 3 times
1a.
Please indicate your satisfaction with the level
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Please indicate your satisfaction with the personnel
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
1c. Please indicate your satisfaction with the accuracy of
(CETL).
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
1d. Please indicate your satisfaction with the helpfulness
Learning (CETL).
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
1e. Please indicate your satisfaction with the process
Teaching and Learning
(CETL).
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
1f. Please indicate your satisfaction with the amount of
resolve your
question or issue.
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
1g.
Overall, how satisfied have you been with the
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
20.0%
48.0%
32.0%
0
Frequency
Percent
24
33
4
0
39.3%
54.1%
6.6%
0.0%
Frequency
Percent
29
27
2
3
47.5%
44.3%
3.3%
4.9%
20
20
Percent
26
26
5
1
44.8%
44.8%
8.6%
1.7%
0
of the information provided by the Center for
Frequency
Percent
28
27
4
2
45.9%
44.3%
6.6%
3.3%
Percent
24
30
5
2
39.3%
49.2%
8.2%
3.3%
0
0
time required by the Center for Excellence in
Frequency
Percent
25
29
3
3
41.7%
48.3%
5.0%
5.0%
Percent
28
28
3
2
45.9%
45.9%
4.9%
3.3%
Prepa red by Institutional Asse ssment an d Resear ch
Nove mb er 2 014
80
100
20
40
60
80
100
Teaching and Learning
20
40
60
80
100
20
40
60
80
100
Center for Excellence in
20
40
60
80
100
Teaching and Learning (CETL) to
0
Center for Excellence in Teaching and Learning
Frequency
60
Excellence in Teaching and
required to submit a request for services from the
Frequency
40
Learning (CETL).
0
information provided by the Center for Excellence in
Frequency
40
in Teaching and Learning (CETL).
0
in the Center for Excellence in Teaching and
Response
Response
Percent
15
36
24
of service provided by the Center for Excellence
Response
1b.
Frequency
20
40
60
80
100
40
60
80
100
(CETL)?
0
20
Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
Section K: Customer Service (Facilities)
During the spring 2014 semester, how often have you interacted with any office associated with Facilities?
Response
None
1-3 times
More than 3 times
2a. Please indicate your satisfaction with the level of
waste/recycling).
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
2b. Please indicate your satisfaction with the level of
building
temperature).
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
2c. Please indicate your satisfaction with the level of
project
management).
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
2d. Please indicate your satisfaction with the level of
management/procurement).
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
2e.
Please indicate your satisfaction with the level of
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Frequency
Percent
34
31
10
45.3%
41.3%
13.3%
0
service provided by Facilities Environmental
Frequency
Percent
6
25
11
0
14.3%
59.5%
26.2%
0.0%
Percent
4
18
13
7
9.5%
42.9%
31.0%
16.7%
service provided by Facilities Design &
Frequency
Percent
7
27
4
1
17.9%
69.2%
10.3%
2.6%
0
Percent
7
28
3
1
17.9%
71.8%
7.7%
2.6%
60
80
100
20
40
60
80
100
Operations (maintenance, repairs,
0
20
40
60
80
100
Construction (project planning, estimating,
0
service provided by Facilities Business Office
Frequency
40
Services (grounds, housekeeping,
service provided by Facilities Maintenance &
Frequency
20
20
40
60
80
100
(motor pool, buses, budget
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
service provided by Facilities Administration.
Frequency
Percent
4
29
3
3
10.3%
74.4%
7.7%
7.7%
Section K: Customer Service (Financial Aid)
During the spring 2014 semester, how often have you interacted with the Office of Financial Aid?
Response
None
1-3 times
More than 3 times
3a.
Please indicate your satisfaction with the level of
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
3b.
Please indicate your satisfaction with the personnel
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Frequency
Percent
56
12
8
73.7%
15.8%
10.5%
service provided by the Office of Financial Aid.
Frequency
Percent
0
7
9
4
0.0%
35.0%
45.0%
20.0%
in the Office of Financial Aid.
Frequency
Percent
3
5
9
3
15.0%
25.0%
45.0%
15.0%
Prepa red by Institutional Asse ssment an d Resear ch
Nove mb er 2 014
Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
3c.
Please indicate your satisfaction with the accuracy
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
3d.
Please indicate your satisfaction with the
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Please indicate your satisfaction with the process
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
3f.
Please indicate your satisfaction with the amount of
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
3g.
Frequency
Percent
2
7
8
3
10.0%
35.0%
40.0%
15.0%
helpfulness of the information provided by the
Response
3e.
of information provided by the Office of Financial
Overall, how satisfied have you been with the
Frequency
Percent
1
8
8
3
5.0%
40.0%
40.0%
15.0%
0
Percent
1
7
8
3
5.3%
36.8%
42.1%
15.8%
0
0
time required by the Office of Financial Aid to
Frequency
Percent
1
7
6
5
5.3%
36.8%
31.6%
26.3%
40
60
80
100
60
80
100
80
100
Office of Financial Aid.
required to submit a request for services from the
Frequency
Aid.
20
20
40
Office of Financial Aid.
20
40
60
resolve your question or issue.
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
60
80
100
Office of Financial Aid?
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Frequency
Percent
1
6
9
4
5.0%
30.0%
45.0%
20.0%
Section K: Customer Service (Human Resources)
During the spring 2014 semester, how often have you interacted with the Office of Human Resources?
Response
None
1-3 times
More than 3 times
4a.
Please indicate your satisfaction with the level of
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
4b.
Please indicate your satisfaction with the personnel
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
4c.
Please indicate your satisfaction with the accuracy
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Frequency
Percent
28
40
5
38.4%
54.8%
6.8%
service provided by the Office of Human Resources.
Frequency
Percent
13
25
5
4
27.7%
53.2%
10.6%
8.5%
in the Office of Human Resources.
Frequency
Percent
15
26
3
4
31.3%
54.2%
6.3%
8.3%
of information provided by the Office of Human
Frequency
Percent
12
23
8
4
25.5%
48.9%
17.0%
8.5%
Prepa red by Institutional Asse ssment an d Resear ch
Nove mb er 2 014
Resources.
0
20
40
Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
4d.
Please indicate your satisfaction with the
helpfulness of the information provided by the
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
4e.
Please indicate your satisfaction with the process
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
4f. Please indicate your satisfaction with the amount of
issue.
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
4g.
Overall, how satisfied have you been with the
Office of Human Resources.
Frequency
Percent
13
24
6
4
27.7%
51.1%
12.8%
8.5%
0
20
required to submit a request for services from the
Frequency
Percent
11
27
4
5
23.4%
57.4%
8.5%
10.6%
Percent
11
24
7
4
23.9%
52.2%
15.2%
8.7%
60
80
100
Office of Human Resources.
0
20
time required by the Office of Human Resources to
Frequency
40
40
60
80
100
resolve your question or
0
20
40
60
80
100
0
20
40
60
80
100
40
60
80
100
Office of Human Resources?
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Frequency
Percent
12
27
5
4
25.0%
56.3%
10.4%
8.3%
Section K: Customer Service (Institutional Assessment and Research)
During the spring 2014 semester, how often have you interacted with the Institutional Assessment and Research office?
Response
None
1-3 times
More than 3 times
5a.
Please indicate your satisfaction with the level of
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
5b.
Please indicate your satisfaction with the personnel
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
5c.
Please indicate your satisfaction with the accuracy
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
5d. Please indicate your satisfaction with the
office.
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Frequency
Percent
46
24
6
60.5%
31.6%
7.9%
0
service provided by the Institutional Assessment
Frequency
Percent
8
19
2
1
26.7%
63.3%
6.7%
3.3%
and Research office.
0
in the Institutional Assessment and Research
Frequency
Percent
11
15
3
1
36.7%
50.0%
10.0%
3.3%
Percent
9
17
1
3
30.0%
56.7%
3.3%
10.0%
helpfulness of the information provided by
20
40
60
80
100
40
60
80
100
office.
0
of information provided by the Institutional
Frequency
20
20
Assessment and Research office.
0
20
40
60
80
100
the Institutional Assessment and Research
Frequency
Percent
9
18
2
1
30.0%
60.0%
6.7%
3.3%
Prepa red by Institutional Asse ssment an d Resear ch
Nove mb er 2 014
0
20
40
60
80
100
Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
5e. Please indicate your satisfaction with the process
Research office.
required to submit a request for services from the
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
5f. Please indicate your satisfaction with the amount of
question or issue.
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Overall, how satisfied have you been with the
Percent
6
18
3
3
20.0%
60.0%
10.0%
10.0%
0
20
time required by the Institutional Assessment and
Response
5g.
Frequency
Institutional Assessment and
Frequency
Percent
10
13
5
2
33.3%
43.3%
16.7%
6.7%
40
60
80
100
Research office to resolve your
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
Institutional Assessment and Research office?
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Frequency
Percent
8
18
2
2
26.7%
60.0%
6.7%
6.7%
Section K: Customer Service (Information Technology)
During the spring 2014 semester, how often have you interacted with the Office of Information Technology?
Response
None
1-3 times
More than 3 times
6a.
Please indicate your satisfaction with the level of
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
6b.
Please indicate your satisfaction with the personnel
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
6c.
Please indicate your satisfaction with the accuracy
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
6d.
Please indicate your satisfaction with the
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
6e. Please indicate your satisfaction with the process
Technology.
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Percent
16
29
31
21.1%
38.2%
40.8%
service provided by the Office of Information
Frequency
Percent
18
26
9
7
30.0%
43.3%
15.0%
11.7%
Technology.
0
20
40
60
80
100
0
20
40
60
80
100
80
100
80
100
80
100
in the Office of Information Technology.
Frequency
Percent
22
23
8
6
37.3%
39.0%
13.6%
10.2%
of information provided by the Office of Information
Frequency
Percent
19
23
13
5
31.7%
38.3%
21.7%
8.3%
helpfulness of the information provided by the
Response
Response
Frequency
Frequency
Percent
19
24
12
5
31.7%
40.0%
20.0%
8.3%
0
Percent
15
28
12
5
25.0%
46.7%
20.0%
8.3%
Prepa red by Institutional Asse ssment an d Resear ch
Nove mb er 2 014
40
60
Office of Information Technology.
0
required to submit a request for services from the
Frequency
Technology.
20
0
20
40
60
Office of Information
20
40
60
Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
6f. Please indicate your satisfaction with the amount of
or issue.
time required by the Office of Information
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
6g.
Overall, how satisfied have you been with the
Frequency
Percent
16
27
10
7
26.7%
45.0%
16.7%
11.7%
Technology to resolve your question
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
20
40
60
80
100
60
80
100
80
100
Office of Information Technology?
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Frequency
Percent
16
29
6
8
27.1%
49.2%
10.2%
13.6%
Section K: Customer Service (C. G. O'Kelly Library)
During the spring 2014 semester, how often have you interacted with the C.G. O'Kelly Library?
Response
None
1-3 times
More than 3 times
7a.
Please indicate your satisfaction with the level of
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
7b.
Please indicate your satisfaction with the personnel
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
7c.
Please indicate your satisfaction with the accuracy
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
7d.
Please indicate your satisfaction with the
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Please indicate your satisfaction with the process
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
7f.
Please indicate your satisfaction with the amount of
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Percent
16
35
25
21.1%
46.1%
32.9%
service provided by the C.G. O'Kelly Library.
Frequency
Percent
33
26
1
0
55.0%
43.3%
1.7%
0.0%
in the C.G. O'Kelly Library.
Frequency
Percent
33
26
1
0
55.0%
43.3%
1.7%
0.0%
of information provided by the C.G. O'Kelly Library.
Frequency
Percent
31
27
2
0
51.7%
45.0%
3.3%
0.0%
helpfulness of the information provided by the
Response
7e.
Frequency
Frequency
Percent
31
27
1
0
52.5%
45.8%
1.7%
0.0%
0
C.G. O'Kelly Library.
0
required to submit a request for services from the
Frequency
Percent
30
25
3
1
50.8%
42.4%
5.1%
1.7%
0
20
C.G. O'Kelly Library.
20
time required by the C.G. O'Kelly Library to resolve
Frequency
Percent
30
26
2
1
50.8%
44.1%
3.4%
1.7%
Prepa red by Institutional Asse ssment an d Resear ch
Nove mb er 2 014
0
40
40
60
your question or issue.
20
40
60
80
100
Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
7g.
Overall, how satisfied have you been with the
C.G. O'Kelly Library?
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Frequency
Percent
31
27
2
0
51.7%
45.0%
3.3%
0.0%
0
20
40
60
80
100
0
20
40
60
80
100
Section K: Customer Service (Sponsored Programs)
During the spring 2014 semester, how often have you interacted with the Office of Sponsored Programs?
Response
None
1-3 times
More than 3 times
8a.
Please indicate your satisfaction with the level of
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
8b.
Please indicate your satisfaction with the personnel
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
8c.
Please indicate your satisfaction with the accuracy
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
8d.
Please indicate your satisfaction with the
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Please indicate your satisfaction with the process
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
8f. Please indicate your satisfaction with the amount of
issue.
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
8g.
Overall, how satisfied have you been with the
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Percent
38
27
11
50.0%
35.5%
14.5%
service provided by the Office of Sponsored
Frequency
Percent
13
19
4
2
34.2%
50.0%
10.5%
5.3%
Programs.
0
20
40
60
80
100
0
20
40
60
80
100
60
80
100
80
100
in the Office of Sponsored Programs.
Frequency
Percent
15
14
6
3
39.5%
36.8%
15.8%
7.9%
of information provided by the Office of Sponsored
Frequency
Percent
14
18
4
2
36.8%
47.4%
10.5%
5.3%
helpfulness of the information provided by the
Response
8e.
Frequency
Frequency
Percent
13
18
5
2
34.2%
47.4%
13.2%
5.3%
0
Percent
13
17
5
2
35.1%
45.9%
13.5%
5.4%
0
0
20
Percent
12
17
5
2
33.3%
47.2%
13.9%
5.6%
40
60
Office of Sponsored Programs.
20
time required by the Office of Sponsored Programs
Frequency
40
Office of Sponsored Programs.
required to submit a request for services from the
Frequency
Programs.
20
40
60
80
100
to resolve your question or
0
20
40
60
80
100
0
20
40
60
80
100
Office of Sponsored Programs?
Frequency
Percent
14
15
6
3
36.8%
39.5%
15.8%
7.9%
Prepa red by Institutional Asse ssment an d Resear ch
Nove mb er 2 014
Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
Section K: Customer Service (Registrar)
During the spring 2014 semester, how often have you interacted with the Office of the Registrar?
Response
None
1-3 times
More than 3 times
9a.
Please indicate your satisfaction with the level of
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
9b.
Please indicate your satisfaction with the personnel
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
9c.
Please indicate your satisfaction with the accuracy
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
9d.
Please indicate your satisfaction with the
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Please indicate your satisfaction with the process
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
9f.
Please indicate your satisfaction with the amount of
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
9g.
Overall, how satisfied have you been with the
Response
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Percent
32
22
21
42.7%
29.3%
28.0%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
40
60
80
100
60
80
100
80
100
service provided by the Office of the Registrar.
Frequency
Percent
7
17
13
6
16.3%
39.5%
30.2%
14.0%
in the Office of the Registrar.
Frequency
Percent
7
21
11
5
15.9%
47.7%
25.0%
11.4%
of information provided by the Office of the
Frequency
Percent
6
23
9
6
13.6%
52.3%
20.5%
13.6%
helpfulness of the information provided by the
Response
9e.
Frequency
Frequency
Percent
6
22
10
6
13.6%
50.0%
22.7%
13.6%
Registrar.
0
Office of the Registrar.
0
required to submit a request for services from the
Frequency
Percent
5
17
14
8
11.4%
38.6%
31.8%
18.2%
0
time required by the Office of the Registrar to
Frequency
Percent
5
21
9
9
11.4%
47.7%
20.5%
20.5%
20
20
40
Office of the Registrar.
20
40
60
resolve your question or issue.
0
20
40
60
80
100
0
20
40
60
80
100
Office of the Registrar?
Frequency
Percent
4
23
11
6
9.1%
52.3%
25.0%
13.6%
Prepa red by Institutional Asse ssment an d Resear ch
Nove mb er 2 014
Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
Section L: Questions Regarding General Education
Please answer the following questions based on your current understanding of General Education processes at WSSU.
An inventory of all general education courses is available on the WSSU website.
Response
True
False
Don't Know
Frequency
Percent
50
9
17
65.8%
11.8%
22.4%
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
A course can be mapped to more than one general education outcome.
Response
True
False
Don't Know
Frequency
Percent
53
10
12
70.7%
13.3%
16.0%
Department chairs are responsible for informing their faculty about courses that map to general education outcomes.
Response
True
False
Don't Know
Frequency
Percent
23
20
32
30.7%
26.7%
42.7%
How many general education courses did you teach this academic year (i.e., fall 2013 and spring 2014)?
Response
0
1-3
4-6
7 or more
Frequency
Percent
32
30
11
3
42.1%
39.5%
14.5%
3.9%
Please select all general education outcomes for which you taught courses this academic year.
Response
Critical Reading
Critical Thinking
Information Literacy
Oral Communication
Quantitative Literacy
Scientific Literacy
Written Communication
Frequency
Percent
14
23
12
9
6
14
15
31.1%
51.1%
26.7%
20.0%
13.3%
31.1%
33.3%
Please select any office/individual that informed you of the existence, use, data collection and reporting for the General Education rubrics (check all that
apply).
Response
Department Chair
Chair of General Education Committee
Fellow Faculty Member
Center for Excellence in Teaching and Learning (CETL)
Institutional Assessment and Research (IAR)
I was not informed by anyone or any office.
Frequency
Percent
16
5
19
8
18
7
37.2%
11.6%
44.2%
18.6%
41.9%
16.3%
0
20
40
60
80
100
In order to facilitate the use of General Education rubrics and data collection, which of the following trainings would be most helpful to you?
Response
Using the general education rubrics
Data collection
Data reporting
Other
Frequency
Percent
15
4
11
10
37.5%
10.0%
27.5%
25.0%
0
20
40
60
80
100
0
20
40
60
80
100
Please select the option that best describes your use of the general education manuals.
Response
I am not aware that manuals are available.
I am aware that manuals are available, but I have not used them.
I am aware of and have used at least one general education manual.
Frequency
Percent
9
10
25
20.5%
22.7%
56.8%
Prepa red by Institutional Asse ssment an d Resear ch
Nove mb er 2 014
Winston-Salem State University
WSSU Faculty Survey Results
Spring 2014
N=77
Please select all the manuals you have used.
Response
Critical Reading
Critical Thinking
Information Literacy
Oral Communication
Quantitative Literacy
Written Communication
Frequency
Percent
13
15
8
5
7
8
54.2%
62.5%
33.3%
20.8%
29.2%
33.3%
Frequency
Percent
1
10
8
6
4.0%
40.0%
32.0%
24.0%
0
20
40
60
80
100
0
20
40
60
80
100
How helpful did you find the general education manuals to be?
Response
Not at all helpful
Somewhat helpful
Helpful
Very helpful
Prepa red by Institutional Asse ssment an d Resear ch
Nove mb er 2 014