ITIXMeeting
Wednesday,June17,2015
StartTime:10:30a.m.
Attendance:
MattGetze–SchoolofPublicAffairs
JeffFoster–UniversityAdvancement
JackieCrouch-FacultyResourceCenter
JaneKemper-AdmissionsandRecords
DaveAnderson–FacultyResourceCenter
GregWilliams–IT
XiangTan–Engineering
KirkMoore-IT
TabithaFarney–Library
RachelSchlueter–IT
Agenda:
• PrimaryandBackupInternetlink
o CurrentSituation
§ PrimaryInternetLinkwasdamagedbutnotcompletelybrokenalittleoveraweek
ago.Yesterday,theconnectionwasdamagedtothepointwhererepairsneededto
becompleted.CDoTandDougfromCSUPuebloareworkingtorepairthelines.We
arehopingforthelinetoberepairedby1:00pmtoday
o FuturePlan
§ Wearecurrentlyworkingtoimplementanadditionallineinordertoincrease
redundancyforourprimaryInternetlink.CSUandCCshouldbeincludedinthisplan
butwearemovingforwardwithoutthematthemoment.
§ TheprojectedtimeforimplementationisAugust.
§ Thisbackuplinewillbea10giglineandwillfollowadifferentpaththanourcurrent
lines.
• ComputingServicesStrategicPlanfor2020tobeincludedwiththeITStrategyPlan
o EnterpriseApplicationsandCustomerSupport
o IdentityManagement
§ OracleIDM
o EventDrivenDataFeeds
§ Benefits
§ GetanAccount-Getprovisionedimmediately
§ LeavetheUniversity-LosePermissionsimmediately
o CustomerSupport
o Accessibility
§ OurGoal-MeetADACompliance
o ITILandCOBIT
§ Continuetoimplementideas/practicesfromthesestandards
o Mobile
§ CreateaMobilePolicy
§ MovetowardsbecomingaBYODCampus
o Printing
§ IntroduceanddevelopElectronicWorkflowsandTechnologythatreducetheneedfor
printing
§ AddresstheconcernsaroundDataDisaster
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LionOneCard
§ CentralOfficefortheCampus
§ SmartPhoneusability
UniversityofColoradoOnDemand
Communication&Marketing
§ Inquireaboutthestatusofshortened/smallerlinks
HelpDesk
SmartClassrooms
§ Begindevelopingplansbasedaroundtheideaof"nextgenerationclassrooms".
WebService
§ Usingfeestohiremorestudentstomaintainwebpagesfordepartments
§ FocusingonwebAccessibility
§ Whatareconsidered"Commondevices".Willwebedefiningthesecommondevicesin
thefuture?
ProfessionalDevelopment
BusinessIntelligentandDataDrivenUniversity
§ Gatheringthecorrectinformation
§ Considerusing"AssessmentLanguage"asthisisatrendwiththeRegentsrightnow
AdditionalPersonnelSupportforEnterpriseApplications/UserService
InfrastructureandNetworkingStrategicPlanfor2020
WearebecomingmoreofaCiscoCentricCampus.Thismoveisinfluencingmanyofthe
changesinInfrastructureandNetworking.WeareexcitedwithwhereCiscoisgoingandin
turn,howtechnologyforourcampuswillgrow
o Collaboration
§ Collaborationwillbeadrivingforceinseveralofthenewservicesthatwillbereleased
tothecampus.
§ Jabber
§ MuchlikeLyncinitsabilities.Thismaybeconsideredasareplacementfor
Lyncasitdoesnotseemtobetiedtoaparticularmanufacturer.
§ Supportstheideaof"OneClick"Collaborationwhichfacilitatesinstant
meetings
§ WilluseCampusCredentialsandSingleSignOn
§ TiedintoVoipandMobiledevicesallowingmeetingstotakeplacequickly
andeasily.
§ WebEx
§ PurchasinginformationhasbeensubmittedtoCisco
§ Testingaccountsandinformationshouldbemadeavailablewithinone
week.
§ WerecommendthatyoustartlookingatMeetingCenter&WebexEvent
CentertogetafeeloftheWebexoffering.Wehavefullaccessto
everythingWebexsopleasetakealook.
§ CornellhasalreadyimplementedWebex.Someoftheirinformationisat
thefollowinglink
§ https://cornell.webex.com/mw0401lsp13/mywebex/default.do?siteurl=c
ornell&service=0
§ VOIPUpgrade
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Inaworstcasescenario,weforeseeacompletiondateofAugust1st.The
projectiscurrentlyaheadofscheduleandisbeingassistedbyavery
talentedVoIPtechnicianfromCenturyLink
ITIXAttendeesarelookingforVOIPupgradedocumentation(HighLevel)
a. Gregwillputtogetheracoupleparagraphsummaryaboutthe
upgrade.
Lync
§ Telepresence
§ Presence(Free/busy)
SimpleMoreSecurityforOffCampusAccess
§ VPNClients
RedundantDataCenter
§ ThisisacollaborativeprojectwithotherpartsoftheCUSystem.
§ Goalistoreplicatedata.Intheeventthatthereisdataloss,orsomereasondatacannot
beaccessedoncampus.Datawillalsobeavailableata"remote"location.
SharedInfrastructureforStorage
MoreCloudStorage
§ Thecampuscannotcompetewiththeamountofstorageavailablebyvendorssuchas
Microsoft.Wewillbelookingintoothervendors,optionsandcreatingplansbasedon
availability.
FileAccessEverywhere
§ Lookingforadditionaloptionsthatallowuserstoaccesstheirfilesfromanywhere.We
arecurrentlyusingOneDriveasanoptionbutthisdoesnotprovideagood,auto
backupsolution.
Virtualization(VirtualDesktop)
§ VirtualizationofdesktopcomputerswillbeginasaLabfocusedproject
§ Shouldallowstudentstohaveaccesstolablikesystemsfromoffcampus.
DisasterRecoveryPlans
§ WecurrentlydonothaveDisasterRecoveryPlans.Welookforwardtobothdeveloping
plansandtestingthem.
DataDrivenIntelligenceandDecisionMaking
GetenoughpeopleinITtoget3peoplesupportingeachmissioncriticalsystems
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MOUwithPawPrints
o KirkiswritingupMOU'stooutlinehowPawPrintsisworkingineachdepartment
o Reducethetimespentfiguringoutwhatmoneyismovingwhere
IT/LibraryOpenHouse
o TobeheldinthefirstweekofSeptembertointroducemorepeopletoITandunderstanda
littlemoreofwhatwedohere.
ActionItems/TakeAways
1. AssetManagement-BillLordislookingtogetsomeinformationaboutthecomputersthat
areinBethEl.
2. ShortenedLinks-JeffFosterwouldliketoknowifanyprogresshasbeenmadeonaUCCS
ShortenedLinkservice.
3. Wireless-DaveAndersonandJackieCrouchbothexperiencedaproblemwiththeirwireless
connectionwhileattendingITIXinroom304ofKFL
4. WebServiceStrategicPlanSection-JeffFosterandTabathaFarneywouldliketoknowwhat
areconsidered"Commondevices".Willwebedefiningthesecommondevicesinthefuture?
5. BusinessIntelligenceandDataDriven-JeffFosterprovidedfeedbackregardingtheuseof
AssessmentLanguageasthisisacommontrendfortheRegents.
6. Office2015-JackieCrouchandDaveAndersoninquiredabouttheroadmapforour
MicrosoftEnvironment.
a. VoIPupgradeisonestepintheprocessofupgradingourExchangeenvironment.We
couldnotproceedtoanewerversionwithoutfirstupgradingVoIP.
b. OurroadmapdoesnotcurrentlyincludethemovetoOffice365forfacultyandstaff
mailhowever,itissomethingwehavebeeninvestigating.