4C.2 TELP PROGRAM SATISFACTION SURVEY
How satisfied were you with initial contact with
the College (e.g.,amount, quality, and speed of
information provided?)
Satisfied
Somewhat Satisfied
Somewhat Unsatisfied
Unsatisfied
ELEMENTARY
2011
2012
2013
28.26% 36.36% 38.24%
32.61% 41.82% 35.29%
28.26% 10.91% 20.59%
10.87% 10.91% 5.88%
M
34.29%
36.57%
19.92%
9.22%
SECONDARY
2011
2012
2013
23.68% 41.03% 40.74%
57.89% 33.33% 22.22%
18.42% 15.38% 29.63%
0.00% 10.26% 7.41%
M
35.15%
37.81%
21.14%
5.89%
Please rate your satisfaction with the informaiton
you received. In other words, were most of
your questions answered during this initial
contact?
Satisfied
Somewhat Satisfied
Somewhat Unsatisfied
Unsatisfied
41.30%
32.61%
15.22%
10.87%
38.18%
40.00%
12.73%
9.09%
35.29%
41.18%
20.59%
2.94%
38.26%
37.93%
16.18%
7.63%
39.47%
36.84%
18.42%
5.26%
43.59%
28.21%
12.82%
15.38%
44.44%
29.63%
22.22%
3.70%
42.50%
31.56%
17.82%
8.11%
Rate your satisfaction with your interactions with
the program assistants, student employees, and
other college personnel.
Satisfied
Somewhat Satisfied
Somewhat Unsatisfied
Unsatisfied
47.83%
28.26%
17.39%
6.52%
63.64%
23.64%
7.27%
5.45%
38.24%
55.88%
2.94%
2.94%
49.90%
35.93%
9.20%
4.97%
47.37%
31.58%
15.79%
5.26%
46.15%
38.46%
12.82%
2.56%
62.96%
25.93%
7.41%
3.70%
52.16%
31.99%
12.01%
3.84%
How satisfied are you with any ongoing contact
with departmental faculty advisors?
Satisfied
Somewhat Satisfied
Somewhat Unsatisfied
Unsatisfied
50.00%
30.43%
17.39%
2.17%
49.09%
34.55%
9.09%
7.27%
44.12%
35.29%
14.71%
5.88%
47.74%
33.42%
13.73%
5.11%
44.74%
39.47%
10.53%
5.26%
58.97%
28.21%
7.69%
5.13%
51.85%
25.93%
14.81%
7.41%
51.85%
31.20%
11.01%
5.93%
How would you rate your departmental advising
process within the College of Education? (e.g.,
ease of appointment availability, information
gathering, etc?
Satisfied
Somewhat Satisfied
Somewhat Unsatisfied
Unsatisfied
50.00%
36.96%
10.87%
2.17%
52.73%
25.45%
20.00%
1.82%
44.12%
35.29%
14.71%
5.88%
48.95%
32.57%
15.19%
3.29%
47.37%
28.95%
13.16%
10.53%
48.72%
30.77%
17.95%
2.56%
44.44%
25.93%
22.22%
7.41%
46.84%
28.55%
17.78%
6.83%
How would you rate the application process
within your program area?
Satisfied
Somewhat Satisfied
Somewhat Unsatisfied
Unsatisfied
8.70%
45.65%
39.13%
6.52%
3.64%
32.73%
45.45%
18.18%
11.76%
26.47%
47.06%
14.71%
8.03%
34.95%
43.88%
13.14%
10.53%
28.95%
50.00%
10.53%
2.56%
17.95%
61.54%
17.95%
3.70%
11.11%
70.37%
14.81%
5.60%
19.34%
60.64%
14.43%
Highest satisfied
Highest unsatisfied
Updated 6/19/2014