Managers’ Competency Skill Level and Definition Matrix
One.
A.
Knowledge of the
University
B.
C.
Leadership & Motivational Conflict Management
Skills
ƒ Sometimes/Aspiring
ƒ Sometimes/Aspiring Supervisor
Supervisor Series
Competency
ƒ LMD Foundations
Series
ƒ LMD Foundations
D.
Communication Skills
ƒ Sometimes/Aspiring Supervisor ƒ Sometimes/Aspiring Supervisor Series
Series
ƒ LMD Foundations
ƒ LMD Foundations
ƒ Strategy Mapping
ƒ Coaching Skills for Effective
E.
Systems Thinking
(Operational)
F.
General Management Skills
G.
Cultural Knowledge
ƒ Sometimes/Aspiring Supervisor
ƒ Sometimes/Aspiring Supervisor Series
ƒ LMD Foundations
ƒ Sometimes/Aspiring Supervisor
Series
ƒ LMD Foundations
Series
ƒ LMD Foundations
ƒ Conflict Resolution Skills
for Effective Leadership
ƒ Coaching Skills for Effective
Performance
Performance
Two.
Fluency
ƒ Strategy Mapping
ƒ Conflict Resolution Skills
ƒ Managers’ Networking for Effective Leadership
ƒ Cultural Contexts & Conflict
Group
ƒ Leadership at Lunch
ƒ Appreciative Inquiry
ƒ Coaching Circles
ƒ Customer Service
ƒ Inspiration Conference ƒ Managers’ Networking Group
ƒ Make Assessment
ƒ Leadership & Management Dev
Work for You
Conference
ƒ Cultural Contexts & Conflict
ƒ Leadership at Lunch
ƒ Excellence in Management &
Supervision Certificate Program
ƒ Coaching Circles
ƒ Project Management
Symposium
ƒ The Personal Transformation of
Leadership
ƒ Workplace Stress: Be a Change Master!
ƒ Cultural Contexts & Conflict
ƒ Strategy Mapping
ƒ Appreciative Inquiry
ƒ Customer Service
ƒ Leadership & Management Dev Conference
ƒ The Personal Transformation of Leadership
ƒ Make Assessment Work for You
ƒ Overview of the Budget Process
ƒ Conflict Resolution Skills for
Effective Leadership
ƒ Cultural Contexts & Conflict
ƒ Appreciative Inquiry
ƒ Mediation Skills for Managers
ƒ Facilitating Work Teams
ƒ Managers’ Networking Group
ƒ Leadership at Lunch
ƒ Leadership & Management Dev
Conference
Three.
Mastery
ƒ Quilters Group
ƒ Excellence in
Management &
Supervision Certificate
Program
ƒ Project Management
Symposium
ƒ The Personal
ƒ Strategy Mapping
ƒ Coaching Skills for Effective
ƒ Cultural Contexts & Conflict
Leadership
Mastery in
Leadership
Sorry! No courses
available at this time:
check out these resources:
ƒ Strategy Mapping
ƒ Coaching Circles
ƒ The Personal Transformation of
ƒ Overview of the Budget Process
ƒ Strategy Mapping
ƒ Customer Service
ƒ Mediation Skills for Managers
ƒ Facilitating Work Teams
ƒ Managers’ Networking Group
Conference
ƒ Coaching Circles
ƒ
Personal Transformation of
ƒ Leadership & Management Dev Conference The
Leadership
ƒ The Personal Transformation of Leadership
ƒ Make Assessment Work for You
ƒ Quilters Group
ƒ Coaching Skills for Effective Performance
ƒ Emotional Intelligence
Leadership
ƒ Leadership at Lunch
ƒ Make Assessment Work for You
ƒ Quilters Group
ƒ Excellence in Management & Supervision
Performance
ƒ Mediation Skills for Managers
ƒ Project Management Symposium
ƒ The Personal Transformation of
Leadership
ƒ Emotional Intelligence
ƒ Leadership at Lunch
ƒ Excellence in Management &
Supervision Certificate Program
ƒ Make Assessment Work for You
Certificate Program
Transformation of
Leadership
Four.
ƒ Conflict Resolution Skills for Effective
ƒ Managers’ Networking Group
ƒ Mediation Skills for Managers
ƒ Facilitating Work Teams
ƒ Quilters Group
ƒ Coaching Circles
ƒ Inspiration Conference
ƒ Leadership & Management Dev
ƒ Facilitating Work Teams
ƒ Leadership at Lunch
ƒ Quilters Group
ƒ Excellence in Management &
Sorry! No courses available at
this time: check out these
resources:
ƒ Project Management Symposium
ƒ Mediation Skills for Managers
ƒ Facilitating Work Teams
ƒ Coaching Circles
ƒ Inspiration Conference
Supervision Certificate Program
ƒ Coaching Circles
ƒ Inspiration Conference
ƒ Level 4 Leadership Seminar
P:\Training\Workshops\Sometimes Supervisors\SASS Grads\Courses for SASS grads-LMD Competency Matrix.doc
ƒ Quilters Group
ƒ Excellence in Management &
Supervision Certificate Program
ƒ Inspiration Conference
ƒ Level 4 Leadership Seminar
ƒ Excellence in Management & Supervision
Certificate Program
ƒ Inspiration Conference
ƒ Level 4 Leadership Seminar
Sorry! No courses available at this
time: check out these resources:
Managers’ Competency Skill Level and Definition Matrix
1.
2.
3.
4.
Competency (Level 1): Achievement of basic skills and knowledge expectations in a given competency area
Fluency (Level 2): Achievement of a more complete level of knowledge and skill in a given area, coupled with a sustained application of such competency over time
Mastery (Level 3): Achievement of a higher order level of knowledge and skill in a given area, sustained over time, and demonstrated in a variety of supervisory situations and applications
Mastery in Leadership (Level 4): Providing sustained leadership in a demonstrated mastery of skills and knowledge of a given competency area, including effective modeling and teaching
to staff subordinates and colleagues
What are “LMD Foundations”?
“Leadership and Management Development (LMD): Foundations” are series of workshops for people who are new managers or who are looking ahead to becoming managers in the future.
1. Understanding the Supervisory Relationship (by Harry Webne-Behrman)
2. Utilizing the Human Resources System (by Steve Lund & Mark Walters)
3. Addressing Issues of Harassment in the Workplace (by Luis Pinero) & Managing Disability-Related Employment Matters (by Barbara Lancer)
4. Intercultural Communication (by Seema Kapani)
5. Communication & Conflict Resolution (by Harry Webne-Behrman)
6. Supervising in a Collective Bargaining Environment (by Kathy Stella)—Only open to managers or supervisors who are not represented by a bargaining unit
7. Building Effective Work Teams (by Laura Page)
8. Getting Results: People, Process, Productivity (OQI)
9. Performance Management (by Mary Hoddy & Nancy Graff-Schultz)
Next courses or series after SASS:
10. Coaching for Difficult Conversations (by Steve Pearson)
11. Risk Management & Safety Fundamentals (by Jeannine Critchley & Keith Burdick)
Option 1. Courses listed under Level 1 of Manager’s Competency
Skill Level Matrix, such as LMD Foundations courses
Other courses not listed in the Matrix:
y Building on Your Strengths Career Development Workshop (by Don Schutt)
(see left for list of courses)
y Lose the Podium (by Mary Hoddy & Jay Ekleberry)
y The Art of Feedback: Coaching for Performance Improvement (by Laura Page)
Option 2. Other courses not listed in the Matrix
y Delegating for Success
(see left for list of courses)
y Communication Across Generations (by Sarah Gibson)
y Supervising Difficult Employees (by Steve Pearson)
How to search for classes using the OHRD course catalog
y Developing Effective Dispute Settlement/Conflict Management Systems (by Webne-Behrman & WI Assoc Mediators)
y Emerging Issues in Dispute Resolution Conference (by Harry Webne-Behrman & WAM)
1. Using the web browser, type the following URL & click enter.
y Navigating Change: Preventing and Managing Intercultural Conflict (by Michelle LeBaron)
(http://www.ohrd.wisc.edu/ohrdcatalogportal/Default.aspx)
y Facilitation Effective Group Process (by Harry Webne-Behrman)
2. Select ‘Search’ option at the top.
y Journey of Facilitation & Collaboration Certificate Program (by Harris, Webne-Behrman & Davis)
3. In the search field, type in class title with percentage symbol
y Engaging Your Strengths in Work and in Life (by Jim Wells)
y Workplace Stress: Be a Change-Master (by Rob Sepitch)
(e.g. conflict%). This allows you to search for classes with the
key word “conflict” in the class title.
P:\Training\Workshops\Sometimes Supervisors\SASS Grads\Courses for SASS grads-LMD Competency Matrix.doc