Current Status and Challenges of Target Costing in Japanese Major Corporations Masayasu Tanaka*,Masao Okuhara*, Masao Ariga** *Faculty of Management of Administration and Information Tokyo University of Science,Suwa 5000-1 Toyohira,Chino,Nagano 391-0292,Japan **Sanno University 6-39-15, Todoroki,Setagaya-ku, Tokyo 158-8630,Japan Masayasu Tanaka Masao Okuhara Masao Ariga Biography Masayasu Tanaka is a professor of Cost Management at the Management of Administration and Information of Tokyo University of Science,Suwa. He is also a doctor of Cost Management. He is an executive director of Japanese Association for Management Accounting (JAMA) and advisor of Society of Japanese Value Engineering (SJVE). Masao Okuhara is a assistant professor of Management of Administration and Information of Tokyo University of Science,Suwa. His main field is Statistical Quality Control. Recently, he has started to apply Design of Experiment and Multivariate analysis to the Value Engineering. Masao Ariga is former General Manager of Cost Engineering Headquarters of CANON Inc. He has developed the world's first personal copier "Mini Copier" in 1981. He has received "Distinguished VE Service Award" from SJVE in 2001. Currently, he is Vice President of Management System Association and lecturer of the SANNO Institute of Management. 1. Introduction The term “target costing” was born in Japan in 1963, thus 40 years has passed already. During this time the way of its thinking has grown and developed in Japan, and it has now become a major method and recognized throughout the world. Enterprises introducing this method has increased in the Westetn countries and are nearing the advanced enterptises in Japan. The authors have coped with this study for more than 40 years, and the authors have held study meetings for more than 500 times with business men and scholars . And they have carried out the theoretical and technical development of target costing. Thus, the present paper, based on the above, will mention the present state of target costing and the problems to be solved in the major enterprises of our country and shows the guides for their solution. 2. The Main Activities of Target Costing Many people have defined target costing. It is defined as follows here. There are two types of target costing, narrow and broad. The former is the strategic target costing of new products mainly carried out at controlling the development design and manufacturing preparation activities. It is mainly the target cost management mainly for the new product development design project team members to achieve the target cost. The latter is, in addition to narrow sense target costing, the management to achieve target profit (rate) throughout the life cycle of the new product, and managing such activities as product planning, development, design, manufacturing preparation, manufacturing, physical distribution, sales, after sales, usage and disposal. Achievement activities of the target cost and target profit Broad sense Target costing The company-wide activities including product planning, development, design, manufacturing preparation, manufacturing, physical distribution, sales, after sales, usage and disposal Here, the general target costing taken up by major Japanese enterprises will be taken up and the outline of their major activities will be mentioned. (1) The Planning Activities of the Target Cost and Target Profit (Rate) These are the activities of setting the target cost and target profit (rate) at the planning stage of the new products. That is, the activities of setting the cost and profit (rate) to be controlled by additional consideration of strategy. The new product plan is approved by checking technologically feasibility and the above-mentioned economical feasibility are checked by carrying out a rough business review, that is, by carrying out an overall profitability analysis. (2) The Confirmation of the Target Cost and the Target Profit (Rate) and the Activities of Assigning Them Into Detailed Portions Here, the realization of the new product plan and the methods of manufacturing and sales, etc., are carried out. The target cost and target profit (rate) are confirmed based on these. Next, the assigning of the target cost and target profit (rate) into detailed portions are realized by the coordination of the target cost promotion team and the leader of the development design team. After these activities a through business review is carried out. (3) Assisting and Promoting the Achieving Activities of Target Cost and Target Profit (Rate) and Controlling Them These are activities to assist and promote the achievement of the various objectives mentioned above and to control the achievement of the various objectives by the target costing promotion department staff. The former are activities by the target costing department staff giving the development designers information about the functions and costs and to promote the achievement of the various targets by coordinating with the development designers. The latter are the activities by measuring and evaluating the degrees of achieving the above-mentioned targets for major milestones such as development design, etc., and to carry out counter measures as necessary. After these activities a through business review is carried out. (4) Activities to Achieve the Target Cost and the Profit (Rate) by the Activities of Manufacturing and Later These are activities of going through development design to manufacturing preparation and even if the target cost and target profit (rate) can be judged as achievable, they will not be necessarily so. Therefore, activities to assist their achievement and promotion are carried out by coordinating with the person in charge of the manufacturing department,etc., and the target costing promotion staff. (5) Evaluation Activities of Target Costing These are activities to measure and evaluate whether the target cost and the target profit (rate) are achieved by development design, etc., up till the manufacturing preparation activities, and further by the various activities by manufacturing and later. This means to evaluate the result of the project team activities. 3. The Problems of the Main Activities of Target Costing In the target costing activities mentioned above, the present state of the major Japanese firms and problems at present are as follows. 3.1 Problems in the Planning Activities for Target Costing and the Target Profit (Rate) These activities are the most important among the target costing activities, but problems to be solved are also numerous at present. Especially, three points will be pointed out here. The first is that the product concept making methodology is very immature. L .Rogers says that about 40% of the failures in new product development are failures in product concept making, and points out the importance. However, development in promoting the methodology rationally has not progressed so much at present. There are, at present, such methods as the 0 phase VE, the quality function development method、conjoint analysis, etc, but they are still very insufficient and management problems still exist in the study of target costing. The authors have carried out this study and have published several papers, but many things to be studied still remain(2) Classifying the types of new products to be developed and designed, and to develop the methodology and technology for such are being desired. The second is the method to set the standard sales prices. 35% of the new products developed are failures in setting the sales price. And Rogers mentioned before says that about 35% of the new products developed are failures in setting the sales price. The standard sales price is the general sales price shown to the dealers or the sales price shown in the product catalogue or the desired retail price of the manufacturer, etc. The actual transaction prices are, in most cases, determined by adding strategic elements to the standard sales price. Actual sales price= standard sales price + strategic elements Standard sales price= forecasted sales price + strategic elements The major firms of our country mostly use the method of comparing the functions with competing products in setting the standard sales prices when mass production is assumed. However, when many competing products exist, new functions are often added to aim at differentiating with the competing products. The method of setting these sales prices rationally is immature in most cases, so it should be quickly developed. The authors have published some papers on this problem(4), so it should be solved somewhat. However, some problems still remain. The third is that there are no theoretical equation between the amount sold and the sales price. It should become a very effective tool if we can know about it. Thus the authors etc. developed a theoretical equation capable of measuring the price elasticity of demand for the new product in mind and developed it to be realistically usable(5). However, this method cannot be said to be applicable in all cases. 3.2 Problems in the Confirmation of Target Costing and the Target Profit (Rate) and the Activities to Classify Them into Their Details Here, the following four points are to be stressed. The first is on target costing. Concerning target costing in the major firms of our country, the expense items of the target costs to be controlled are gradually growing toward the desired direction(3). However, can we really say so? In the first place, the target cost must be controllable by the development design project team members. This is the most important matter. Therefore, the target cost should be mainly composed of direct cost. The target cost should not be set to include costs that are uncontrollable for them. However, firms that apportion it as uncontrollable cost by some standard are not few. The result of development designers cannot be evaluated correctly if this is so. This point should be reconsidered. In general, broadening the scope of the cost to be controlled in target costing is desirable. It is necessary to improve the method of costing so as to be able to grasp the cost elements as direct cost. It is useful to convert the indirect costs to direct costs by 4 elements costing, ABC (activity based costing), FBC (function based costing), etc., these are problems to be coped with together with cost accounting professionals. The second is about the target profit (rate). This takes up many kinds of profit concepts according to the control needs of individual enterprises. According to the results of investigating the actual state of the main firms of our country carried out in 2002 by the authors, etc., (144 effective number of replies), the top profit (rate) concepts used most in target costing were as shown in Table 1(6). Table 1 Rank of target profit (rate) concepts most frequently used Target profit Target profit rate (1)operating profit (1)operating profit ratio (2)recurring profit (2)marginal profit ratio (3)marginal profit (3)recurring profit ratio (4)gross margin (4)contribution margin ratio (5)value added (5)gross margin ratio Looking at Table 1, there are many profit concepts shown that are obtained by deducting the direct costs from the sales price, but some are not. Among the former are the marginal profit, gross margin, and value added. Among the latter are the operating profit and the recurring profit. It is theoretically good to use the profit concept of the former. However, in reality, the sales profit belonging to the latter is mostly used. The sales profit is calculated by deducting the cost from the sales price and adding a certain rate of indirect cost to the direct cost. This will not become a true evaluation result of the development designing team. The reason for using the operating profit or the recurring profit is probably to know how much the profit from the new product in mind contributes to the overall profit of the firm. This is a major problem to be studied from now on. The third is the classification of the target cost into its detailed portions. Looking at the method of this classification of the target cost into its detailed portions and according to the result of the actual state, the largest percent of the answers was “classify according to a rough construction block and further according to a medium construction block.” Therefore, there are many cases of classifications into components (30% of the firms answered for growing and mature products and only a few (7%) firms classified them into detailed portions according to "functions"(3). Development design is to think of alternatives by formal thinking, so it is not good under these circumstances. It is necessary to proceed from the thinking of "apportioning according to construction blocks" to the "apportioning according to functional areas". Their detailed portions in the physical distribution equipment manufacturing industry. The fourth concerns the detailed apportioning of the target profit (rate). When looking at the present state of major Japanese firms, the target profit is set overall for the new products in mind and seldom done by detailed apportioning. However, in order to be thoroughgoing in control, it is necessary to apportion in detail. For example, when the new product is not sold alone but is sold together with optional goods and priced services, detailed apportioning of the target profit becomes necessary. Even when sold alone, when the market is considered globally according to the U.S., Europe, and Asia, etc., and also apportioned in detail after segmenting the customers. It is necessary to severely control the achievement of the target profit (rate). 3.3 Activities Assisting the Achievement and Promotion of the Target Cost and Target Profit (Rate) These activities are central in target costing, and the actual state in major Japanese firms is fairly sufficient and the following four problems will be pointed out here. The first problem in assisting and promoting the activities the achievement of the various objectives is that there is insufficient useful information to achieve these targets. These information include engineering information (such as new materials, new building methods, new constructions, etc.), industrial engineering information (idea list, according to functions, cost table, teardown, etc.), and others (dealers, design guides, success and failure examples, etc.) The department in charge of promoting target costing should obtain sufficient information, and they should be regularly maintained. There are only very few major Japanese firms sufficiently carrying them out. Important problems remain in obtaining sufficient information and maintaining them. It is necessary to organize them and supply them to development engineers. The second problem is that there are still many firms with an insufficient cost estimation system supplied by the target cost promotion department. It is good for the development designers themselves to supply ordinary rough cost estimation. It then becomes necessary to construct a system capable of maintaining a certain accuracy which they cause simply and quickly. According to a survey result of major firms of our country (surveyed in 2000), the number of development designers carrying out rough cost estimation reached 68% and is going in the desired direction. However, the number is only 18% in the physical distribution machinery manufacturing industry (seeTable2)(7). Table 2 Persons in Charge of Estimation of Cost Alternative Overall Electronic equipment Rough estimation (1) (2) (3) (4) Effective No. Of answers 50% 35 13 3 304 68% 20 7 6 137 Type of industry Transportation Machine・ equipment Precision 18% 61 21 0 67 45% 39 16 1 83 Other manufacturing 53% 29 18 0 17 Detailed estimation (1) 22 36 3 14 24 (2) 43 34 51 54 29 (3) 32 25 45 30 47 (4) 3 4 1 1 0 Effective No. Of answers 304 137 67 83 17 (Remarks) The Alternatives are as follows (1) Development designers (2) Person in charge of cost estimation (3) Integration by cost estimation departments (purchasing, industrial engineering, manufacturing, etc.) (4) Others This might be the usual practice but is a point to be improved. Even in the main Japanese enterprises there are still many places where useful cost tables are not fully provided. The target costing department should make and provide cost tables to estimate the “physical part costs” and “function level and/or specification costs”. The development designers are not creating “physical parts” but are creating “physical parts” that are achieving “functions”. Therefore, they need cost tables to estimate “the functional level costs”. The target costing promotion department staffs should provide and carry out education to utilize this system. There are still many enterprises that don’t do so sufficiently. However, as shown in Table 3, cost estimations of the “functional level” are gradually increasing, and the practical business needs seems to be high. Of course, in the case of new products adopting new technology or improvements, they are management staffs. Table 3 Trend of rate Estimation of function level cost and Estimation of physical part cost 1983 Estimation of function level cost Estimation of physical part cost Effective No. Of answers 1987 1992 1996 2000 2004 29% 29% 25% 29% 41% ?% 71 71 75 71 59 ? 199 284 265 295 301 The third problem is that the assistance to organize a project team for achieving the various objectives is insufficient. These assistances are in most cases assistance from the VE project team. The results of these assistances are large, but the understandings by the heads of related departments are insufficient, and cooperation is insufficient. This must be improved at once. The fourth problem is that the index necessary in controlling the achievement of the target costs and the target profit (rate) within an allowable scope is not clear. Target costing adopts the control organization of measuring and evaluating the degree of target costing and target profit (rate). That is, target costing adopts feed-forward control (FFC). However, it is very difficult to practice strictly. Therefore, it becomes necessary to practice in an elastic manner. The method is as follows. Allowable scopes for the target cost and target profit (rate) are set up for individual product groups, and to proceed to the next stage if they are within the scopes. It is important to set up these scopes in an objective manner. 3.4 Problems Concerning the Achievement of the Target Costs and Target Profits (Rates) at Activities Later Than Manufacturing In general, the controls of activities during manufacturing and after are done by the organization and not by the project team. Therefore, the achievements of various targets (objectives) of the new product in mind are always grasped and it is very difficult to take proper countermeasures. This is the actual state of major Japanese firms. This state cannot be left as it is. Therefore, the person in charge of the target costing promotion department to regularly grasp the state of achieving the actual costs and the amount of sales, etc., of the new products in mind, and an organization becomes necessary to take countermeasures together with the person in charge of the individual departments and achieve the various targets (objectives). This is a very important problem and should be coped with as early as possible. 3.5 Problems in the Evaluation Activities of Target Costing Here, there are problems in first the activities up to the finishing of the manufacturing specifications, and secondly the problems in manufacturing and afterwards, and thirdly overall problems. In the first problem, it is necessary to set up a system so as to be able to grasp the achievement of the target cost real time. There are many firms that have not done so. The state of the achievement of the target cost according to the functional areas, and further according to the major parts should be always be capable of being easily grasped (the regular grasping of the state of variation of the costs). There are only a few firms in the major firms of our country where this system is functioning sufficiently. This system should be fully built and the control of utilizing this system should be undertaken. Actually, many target costs are not achieved, and there are a little less than 60% cases where the target costs are not achieved(6). The above system is indispensable to prevent the above. Next, the analysis of the non-achievement of the target cost should be carried out. The results are classified into those caused by the development designers and others, and are analyzed independently by the development design stages, and these information should be utilized to strengthen the development design. The authors stress that cause analysis is also necessary even when the target cost achieved. Even when the target cost is not achieved, we sometimes proceed to the next stage of development design for management strategy reasons, but this percentage is reducing with time. Even then, 30% of the firms proceed to the next stage of development design. This is an important problem(8). (SeeTable4). Table 4 Judgments When the Target Cost is not Achieved 1983 1987 introgrowth ductory mature 41% 39% 59% 61% 1992 introgrowth ductory mature 39% 40% 61% 60% 1996 introgrowth ductory mature 39% 39% 61% 61% 2000 introgrowth ductory mature 27% 21% 73% 79% next phase 58% not next 42% phase total 100% 100% 100% 100% 100% 100% 100% 100% 100% (Remarks) A new product was divided into the thing that was at the introductory period and the thing that was at the term of growth and it showed. In the investigation in 1983, this division was not done. The second problem was to periodically measure the state of achieving the target cost or the target for reducing cost. This is done by many enterprises. However, there are many cases when there is a difference between the target and actual cost, so this point must be adjusted. This adjustment is not always done so it must be done as quickly as possible. Then the actual results should be measured monthly for individual manufacturing spots and an organization should be set up to grasp whether the necessary countermeasure was taken or not. Then it will be possible to prevent the recurrence of trouble based on the analysis of their cause. Next, the trend (for example, the state of the actual sales price, the amount of sales, the sales cost, etc., are analyzed monthly, and according to the area and customer, etc.) is analyzed as for the amount of sales and profit of the new product in mind and compared with the product plan and profit of the new product in mind. This is an activity done by related departments cooperating with the target costing promotion department staff. This is also not done so much in the major enterprises in Japan. The third problem is the overall evaluation of the whole target costing activities. Here, the evaluation target must be made clear, and next the object and period of the evaluation, and the measurement and evaluation made for the results coinciding to them. In general, there are two targets for evaluation. One is for the development design project team members mainly to measure and evaluate the results of the development project. This is measured and evaluated as the degree of achievement of the target cost. It is preferable then to measure and evaluate the degree achieved according to the development designer or the small group of development design. However, this is not yet done sufficiently at present at most major enterprises in Japan. This is a future problem to be studied. Next is to measure and evaluator the degree of contribution of the new product in mind, to the overall plan (for example, the amount of sales and profit, etc.) of the company or the division (division headquarters). The person evaluating often cannot be pinpointed. This is because the manufacturing and sales departments are also related. Even then, it is necessary to build a system to evaluate setting up the responsibility subdivision. The period of evaluation is to do it periodically from the beginning to the end of sales, and to clarify the degree of achievement of the target profit. 4. Conclusion There are many high level cost plans in our country. However, there are also many problems left. This paper picks them up according to the major activities of cost planning and also mentions the direction for solving them. However, only a few can be solved easily. What is necessary in solving them is to fully provide and perfect the infrastructure for target costing. The problems concerning techniques can be taken up separately. However, matters concerning organization and habits that have strong human factors must be solved related to the strengthening of the infrastructure. Target costing of our country are much dependant on the ability of the project team leader, and is said to be weak in the portion functioning as an organization. The strengthening of this point must be hurried. Furthermore, how to cope with the globalization of target costing is also untouched. Then, many problems remain and their solution looks like they are far ahead. However, as the leading country of target costing, we must cope with them with a strong volition. (Remarks) 1. L.Rogers: Pricing for Profit, pp.261-262, Basil Blackwell, 1990 2. If we show the major papers, they are as fillows: (1)Masayasu Tanaka, Sougo Watanabe, Keigo Ito: How to Assist the Construction of Product Concepts by Jitsuyou Kinou, VE Study Papers, No.24, pp. 77 – 86, Society of Japanese Value Engineering, 1991, (In Japanese) (2)Masayasu Tanaka, Keigo Ito: The Construction Assistance Method for Product Concepts by the attractive function, VE Study Papers No. 24, pp. 127 - 136, Society of Japanese Value Engineering, 1991 (In Japanese) (3)Masayasu Tanaka, Tatsumi Koshiba: The Evaluation Method for Added Functions in Product Concept Engineering, Shougaku Ronsan, Vol.41, No.5, pp. 55 – 71, Chuo University, 2000 (4)M.Okuhara, M. Tanaka, H. Hirose: New Supporting Methods for New Product Concept-making Based on the Customers’ Function Evaluations, SAVE International Conference Proceedings, pp.1-15, 2004 3. Masayasu Tanaka: The Setting and Saibunka of Target Costs, Kigyou Kaikei, Vol.53, No.11, 2001 (In Japanese) 4. If we show the major papers, they are as follows: (1)H. Harada, M. Tanaka: Strategic Pricing of Added Functions by Incorporating the Customers’ Uncertain Judgements, SAVE International Conference Proceedings, pp.165-174, 1998 (2)H. Harada, M. Tanaka: A study on customer-oriented strategic pricing by Utilizing Compound Effect of Functions, Kanri Kaikeigaku, Vol. 10, No.1, pp.11-26, 2001. (3)M. Tanaka, F. Ling, Y. Iida: A new price estimation method based on the monetary function evaluation of products by potential customers, SAVE International Conference Proceedings, pp.1-15, 2003. 5. If we show the major papers, they are as follows: (1)Masaaki Tanaka, Masayasu Tanaka, Kouji Kobayashi: The Method for Estimating the Demand Function of New Products Based on Customer Evaluation, Kanri Kaikeigaku, Vol.9, No.2, pp. 29 – 41, 2001 (In Japanese) (2)M.Tanaka, M. Okuhara, H. Otsuki: A New Evaluation Method of Interaction Effects Using Compound Added Functions Based on the Potential User’s Evaluation Value, SAVE International Conference Proceedings, pp.1-15, 2004 (3)Masayasu Tanaka: The Setting and Saibunka of Target Costs,Kigyou Kaikei, Vol. 53, No. 11, 2001 (In Japanese) (4)M.Okuhara,M.Tanaka: A New Evaluation Method of Interaction Effects Using Compound Added Functions and the Analysis on its Relationship to the Attributes of Potential Customers,SAVE International Conference Proceedings, pp.1-17, 2005 6. Masayasu Tanaka: Target Costing of Leading Firms – The Setting of the Target Costs and Their Saibunka,Kigyou Kaikei,Vol. 53, No.11, pp. 102- 111, 2001 (In Japanese) 7. Masayasu Tanaka, Harumi Ohki:On the Evaluation of Target Costing Activities(2),Value Engineering .No. 221, pp. 31- 36, 2004 (In Japanese) 8. Masayasu Tanaka,Target Costing in Leading Firms - The Accuracy of Manufacturing Cost Estimation. Kigyou Kaikei, Vol.54,No.1,pp.149-159