Oxford Cambridge and RSA Examinations
MANAGEMENT NVQ
LEVELS 3, 4 AND 5
MANAGEMENT LEVEL 3
MANAGEMENT LEVEL 4
ENERGY MANAGEMENT LEVEL 4
QUALITY MANAGEMENT LEVEL 4
OPERATIONAL MANAGEMENT LEVEL 5
STRATEGIC MANAGEMENT LEVEL 5
NVQ
Information Brief
N530 0005
MANAGEMENT NVQ LEVELS 3, 4 AND 5
OCR (Oxford Cambridge and RSA
Examinations) is a new awarding
body, established by the University
of Cambridge Local Examinations
Syndicate and RSA Examinations
Board. OCR provides a full range
of vocational and academic
qualifications.
OCR provides a comprehensive range of
resources, advisory and support services to
enable centres to offer the Management
NVQs:
• Recording documents for candidates
• Guidance on delivery of qualifications
• Advisory visits
• Evaluation of centres
• External verification
• Registration and certification of
candidates
• Regular updates on developments
• Presentations and workshops
NVQS IN MANAGEMENT
The Management Occupational Standards
are presented in a new integrated structure
which draws together the key functions of
managing:
• activities
• people
• resources
• information
• energy
• quality
These flexible awards are available at levels
3, 4 and 5 of the national framework.
Aimed at supervisors, first line and middle
managers, the awards cater for the generalist
manager as well as those specialising in the
areas of Energy and Quality Management.
Alternative routes can be found within most
of the awards which enable individuals to
match closely their work-related training
and development needs to the new
qualifications.
THE BENEFITS
Employers will benefit from:
• better targeting and evaluation of training
• better run teams
• a more efficient and effective workforce
• a more highly motivated staff
• higher standards of quality
• higher standards of service to customers
Employees will benefit from:
• a clear understanding of responsibilities
• the recognition of existing skills
• the opportunity to develop new skills
• increased job satisfaction
NVQs also contribute directly to quality
initiatives such as Investors in People.
NATIONAL VOCATIONAL
QUALIFICATIONS
recognise competent performance in a
particular job, as well as the necessary
knowledge and understanding to perform
that role effectively.
Centres
Organisations wishing to offer the
Management NVQs can either apply to
OCR to become a registered centre (if they
can provide appropriate internal verifiers
and assessors) or work with an existing
centre to assess the NVQ. There are several
key people involved in the assessment
process:
Candidates
plan a programme of development and
assessment with their assessor and compile
a portfolio of evidence to demonstrate
their competence through performance,
documentation, reporting and questioning.
Assessors
are appointed by the Centre and will be
occupationally competent. Assessors
should:
• have a thorough understanding of the
Management standards, with the ability
to interpret them across a wide variety
of management operational environments
and sectors.
• have knowledge of current management
practice and emerging issues
• have experience and a working
knowledge of the operational and
assessment processes required for
Management VQs
• be able to demonstrate relevant and
credible occupational management
experience across the level and breadth
of the standards against which they are
working for at least 2 years
• have well developed interpersonal
skills – particularly spoken and written
communication skills
• have a commitment to the philosophy
of competence based management
development
• have a management VQ or other
management qualification appropriate to
the level and role at which they will be
working
• demonstrate commitment to continuing
personal and professional development
• have a commitment to current research
to identify changing management
practices and, as a result, put best
working practice in place.
There are further requirements for the
specialist units and awards in Quality and
Energy Management. For information on
these qualifications, contact OCR
Information Bureau.
They must also hold, or achieve, within 18
months of appointment, the TDLB units
D32 and D33. Assessors are likely either
to be the candidate’s supervisor, line
manager or possibly a colleague.
Internal Verifiers
are appointed by the Centre. They provide
advice and support to assessors, administer
the documentation and monitor the quality
of assessment. They will hold or be
working towards unit D34.
Operational Management – Level 5
Scheme Code 1067
To achieve a full award, candidates must
complete ten units, comprising of six
mandatory units plus four optional units.
They should be job knowledgeable and
have a technical understanding of
management, as for assessors.
Strategic Management – Level 5
Scheme Code 1068
To achieve a full award, candidates must
complete ten mandatory units.
External Verifiers
are appointed by OCR to evaluate Centres,
to monitor quality and to provide ongoing
support.
WHAT DO I DO NEXT?
QUALIFICATION STRUCTURE
Management – Level 3
Scheme Code 1065
To achieve a full award, candidates must
complete seven units, comprising of five
mandatory units plus two optional units.
Management – Level 4
Scheme Code 1066
To achieve a full award, candidates must
complete nine units, comprising of five
mandatory units plus either B2 or B3, plus
three optional units (which may include B2
or B3 if not taken as mandatory).
Energy Management – Level 4
Scheme Code 1069
To achieve a full award, candidates must
complete nine units, comprising of six
mandatory units plus three optional units.
Quality Management – Level 4
Scheme Code 1070
To achieve a full award, candidates must
complete nine units, comprising of six
mandatory units plus three optional units.
Ask OCR Information Bureau for further
information on (024) 76 470033 or email:
cib@ocr.org.uk
A binder containing the full set of
Management NVQ standards, an introduction
to the assessment procedures and the
assessment recording forms is available to
purchase (J164).
Candidates will receive on registration a
disk containing the standards at the level
for which they have registered. Additional
copies of the disks are available to purchase
from OCR Information Bureau.
The OCR fees booklet (A250) which
includes charges for centre evaluation,
candidate registration and certification is
available from OCR Information Bureau.
The leaflet Becoming an NVQ Centre:
Steps to Implementation (N61) will be
useful to organisations considering applying
to OCR to become a centre.
Full details of how to apply is given in
Notes for Guidance (L526) which is
included in the Centre Approval Pack,
which is available from our Registry
Department (024) 76 470033.
If you wish to contact an existing
assessment centre, please contact OCR
Information Bureau.
Centres considering seeking approval to
offer any of OCRs qualifications might be
interested to know that Business
Development Managers, Centre Advisors
and Regional Offices are available to help
with any aspect of setting up an assessment
centre. For further information contact
OCR Information Bureau.
Other qualifications offered by OCR
which may be of interest to your
organisation include:
Project Management NVQ Level 4
Project Management NVQ Level 5
Environmental Management NVQ Level 4
Further details and Information Briefs
are available from the OCR Information
Bureau.
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M
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A1
A2
A3
A4
A5
A6
A7
A8
Maintain activities to meet requirements
Manage activities to meet requirements
Manage activities to meet customer requirements
Contribute to improvements at work
Manage change in organisational activities
Review external and internal operating environments
Establish strategies to guide the work of your organisation
Evaluate and improve organisational performance
M
B1
B2
B3
B4
B5
Support the efficient use of resources
Manage the use of physical resources
Manage the use of financial resources
Determine the effective use of resources
Secure financial resources for your organisation’s plans
M
C1
C2
C3
C4
C5
C6
C7
C8
C9
C10
C11
C12
C13
C14
C15
C16
C17
Manage yourself
Develop your own resources
Enhance your own performance
Create effective working relationships
Develop productive working relationships
Enhance productive working relationships
Contribute to the selection of personnel for activities
Select personnel for activities
Contribute to the development of teams and individuals
Develop teams and individuals to enhance performance
Develop management teams
Lead the work of teams and individuals to achieve their objectives
Manage the performance of teams and individuals
Delegate work to others
Respond to poor performance in your team
Deal with poor performance in your team
Redeploy personnel and make redundancies
M
D1
D2
D3
D4
D5
D6
Manage information for action
Facilitate meetings
Chair and participate in meetings
Provide information to support decision making
Establish information management and communication systems
Use information to take critical decisions
M Mandatory Units
O Optional Units
M
O
O
O
O
M
M
O
O
O
O
M
M
M
M
M
M
O
O
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O
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M
M
M
M
M
M
M
O
O
O
O
O
O
M
O
O
O
O
M
O
O
O
O
M
O
O
O
O
M
M
O
O
M
M
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4
4
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M ve
St ana
Qu ana
M ve
En ana
O ana
Le
M
M
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M
M
E1
E2
E3
E4
E5
E6
E7
E8
E9
F1
F2
Identify the scope for improvement in the way the organisation manages
energy
Provide advice on the development and implementation of energy policies
Promote energy efficiency
Monitor and evaluate energy efficiency
Identify improvements to energy efficiency
Provide advice and support for the development of energy efficient practices
Provide advice and support for the development and implementation of
systems to measure energy usage
Provide advice and support for improving energy efficiency
Determine conditions in the market for supplies (PSLB)
F6
F7
Promote the importance and benefits of quality
Provide advice and support for the development and implementation of
quality policies
Manage continuous quality improvement
Implement quality assurance systems
Provide advice and support for the development and implementation of
quality systems
Monitor compliance with quality systems
Carry out quality audits
G1
G2
G3
G4
G5
G6
Contribute to project planning and preparation
Co-ordinate the running of projects
Contribute to project closure
Plan and prepare projects
Manage the running of projects
Complete projects
F3
F4
F5
H1
H2
H3
H4
H5
H6
H7
H8
H9
H10
Evaluate environmental performance and recommend improvements
Gain support and commitment for improving environmental performance
Plan and implement activities to improve environmental performance
Contribute to improving environmental performance during work activities
Develop and maintain an environmental policy
Evaluate, and make recommendations concerning, an environmental policy
Plan, monitor and support auditing of environmental performance
Audit environmental performance
Report environmental performance to interested parties
Identify, implement and monitor action to improve environmental
performance
Number of Optional Units Required
M Mandatory Units
O Optional Units
O
O
O
O
O
O
O
O
M
O
M
O
M
O
M
M
O
O
O
M
O
O
O
O
O
O
O
O
O
O
M
M
M
M
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
2
4
4
O
O
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3
3
OCR (Oxford Cambridge and RSA Examinations)
Westwood Way
Coventry
CV4 8JQ
OCR Information Bureau
(Vocational Qualifications)
Telephone: 024 76 470033
Facsimile: 024 76 421944
Email: cib@ocr.org.uk
www.ocr.org.uk
Oxford Cambridge and RSA Examinations
is a Company Limited by Guarantee
Registered in England
Registered Office: 1 Hills Road, Cambridge, CB1 2EU
Registered Company Number: 3484466
OCR is an exempt Charity
OCR (Oxford Cambridge and RSA Examinations)
Head Office
Telephone: 01223 552552
Facsimile: 01223 552553
© OCR 2000
N530/0005/854/0006/2370