2012 Business Plan
CORPORATE SERVICES
2011 Successes – Legislative Services
From the 2011 Business Plan Actions:
• Reviewed 300+ old bylaws (Risk Management)
• Policy Review
• New Archive Storage Area
• 2011 Municipal Election
• Made progress on Team Charter
In addition to the 2011 Business Plan:
• With Council reviewed Procedure Bylaw and updated meeting procedures
• Responded to twelve Freedom of Information requests
• Implemented “Consent Agenda” for efficiency
• Developed template documents - efficiency and standardization
• In-House document management training for employees
2011 Successes –
IT and Business Analysis Support
From the 2011 Business Plan Actions:
• Replaced internal wireless with managed, enterprise class wireless at three sites
• Completed lifecycle replacement of laptops
• Digital CCTV installed in CPM Parkade
supported by PMFRC digital CCTV implementation
• CartêGraph Asset Management Improvements:
Reporting and Sign Asset implementation
• Continued with Server Virtualization to reduce energy
and enhance disaster recovery capabilities
• Migration of Server operating systems and data base servers to current versions
• Initial research into Paperless Agenda to support in support of 2012 initiative to
implement
• Smartphone & Cell phone lifecycle replacement and contract renewal
• IT Staff Training completed – Virtual Server management, SAN Management,
Microsoft Exchange 2010 and SQL Server 2008
2011 Successes –
IT and Business Analysis Support
In addition to the 2011 Business Plan:
• Hired new Help Desk Team Member
• Restructured Help Desk for Effectiveness
• IT Infrastructure Disaster Recovery Implementation
• Developed and implemented “Paid on Call” business application for Fire
Services
• Corporate Antivirus review and replacement
• MOT/Translink Green Wave co-op project
2011 Successes - Sustainability
From the 2011 Business Plan Actions:
• Promoted Sustainability principals/policies
• Adoption of Community
Energy and Greenhouse Gas Emissions Plan
• Promoted Community Carbon Reduction Strategy
• Engaged Primary Schools – play on waste reduction
• Participate in Regional Initiatives – attended meetings of
the Regional Clean Air Communications Team
• Researched carbon offset purchases to meet provincial
requirements – new options now available, more research
to be completed in 2012
2011 Successes - Sustainability
In addition to the 2011 Business Plan: It’s Everyone!
• ‘Banner to Bag’
• Going Green Business Awards
• Climate Smart Incentive program for businesses
• Implemented actions of Corporate Energy and Greenhouse Gas Emissions Plan
• Bonson Community Centre – the City’s first LEED Gold building
• Achieved water conservation and reduced heating costs at Harris Road Pool
• Received BC Hydro grants for Arena energy studies and upgrades ($57,000 )
• Additional composters/rain barrels were subsidized for residents
• Water Meter Brochure - saving water and sustainability
• Works yard recycles scrap metal, wood pallets, used tires and oil
• Burning permit regulations have reduced number of burning incidents, improving
air quality.
• Won the Vancouver Area Cycling Coalition’s “Bike to Work Week Municipal
Challenge” Energy star rated laptops and appliances
• Diverted over 500 litres of organic food waste
Significant Issues & Trends –
Legislative Services
•
•
•
•
•
New Council: Orientation and adjustments
Bylaws and Policies – up to date & appropriate
Freedom of Information Requests
Website
Legislation – changes and updates (incl. MAG,
New West Partnership Agreement)
Significant Issues & Trends – IT and
Business Analysis Support
• Constantly evolving technology
• Maintaining our “Fast Follower”
approach (but not too fast) 
• Maintaining staff knowledge
• Business continuity - risk and mitigation
• Business process optimization across all
departments
Significant Issues & Trends –
Sustainability
• Carbon Neutrality – what will be the Provincial
requirements?
• Constituent expectations
• Community Energy and GHG Reduction Plan
Implementation
• Resources
2012 Actions – Legislative Services
•
•
•
•
•
•
Council Orientation Sessions
Bylaw Review
Policy Review
New Archive Space
New Records Management Standards
Team Charter
2012 Actions –
IT and Business Analysis Support
• Infrastructure documentation in support of virtualization
and disaster recovery and backup technologies
• Security Risk Assessment and Vulnerability Audit
• IT Strategic Planning – 5 year horizon
• Implement next phase of CartêGraph Asset Management
(work management review, water, storm and sanitary)
• Business Process Improvement and Application Strategy
• Implementation of Point to Multipoint wireless
2012 Actions - Sustainability
• Promote Sustainability principles/policy
throughout organization & Community
–
–
–
–
–
–
Waste diversion
Composters, Rainbarrels
Anti idling
Contractor engagement
2nd Going Green Business Awards
BC Hydro Workplace Conservation Awareness
Program (subject to funding)
• Research carbon offset options
Proposed Operating Budget
Financial Summary - Corporate Services
2011
Projected
Actual
2011
Budget
2012
Budget
2013
Budget
2014
Budget
2015
Budget
2016
Budget
Operating:
Revenue
Grants (Sustainability)
Revenue
$
Total Revenue
(19,415)
(250)
-
$
-
(19,665)
-
-
$ Change $
% Change
-
$
-
$
$
-
-
$
$
-
-
$
$
-
-
$
-
Expenditures
Legislative Services
Information Services
Sustainability
351,000
441,000
32,000
351,548
452,803
49,986
358,290
494,468
35,686
365,456
506,471
66,400
372,768
507,349
67,128
380,221
496,366
67,871
387,438
527,521
63,121
Total Expenditures
824,000
854,337
888,444
938,327
947,245
944,458
978,080
34,107 $
4.0%
49,883 $
5.6%
$ Change $
% Change
Net Operating Expenditures
$
804,335
$
854,337
$
$ Change $
% Change
888,444
$
34,107 $
4.0%
938,327
$
49,883 $
5.6%
8,918 $
1.0%
947,245
$
8,918 $
1.0%
Key Budget Changes for 2012:
Expenditures
Inflationary Adjustments
Financial & Software Maintenance
Records Management
IT Strategic Plan
Sustainability Consulting
Change in Net Operating Expenditures
$
$
3,707
23,960
6,540
15,000
(15,100)
34,107
Software application upgrades
Application system upgrade
(2,787) $
-0.3%
944,458
$
(2,787) $
-0.3%
33,622
3.6%
978,080
33,622
3.6%
Decision Package – Paperless Agenda
Financial Implications
• Capital estimate = $15,000
•
Funded through Future Capital Reserve Fund
• Ongoing costs = $2100 annually for data plans (offset
by $600 in paper/copy costs annually)
•
Funded through operating funds
Benefits
• Save 7,500 pages per year
• Technology solution
Alternatives
• Continue printing hard copies of agendas for Council.
Discussion