PSTN
Numbering Plan
Class of Service
No premium
Local, National
+31-20-500 1000 to
+31-20-500 1999
Existing PBX
No premium
Local, National
International
Existing Phone Handsets
4 digit Internal extensions
9 for an outside line
3 digits + extension for other locations
…..
Dialing Habits
PSTN
Existing
PBX
Lync 2013
PSTN
Existing
PBX
Lync 2013
Lync
Pool
Lync
Mediation Server
SIP
SIP
Qualified
Gateway
PSTN
Note
Topologies may vary depending on
Service Provider. For example SBC’s
are frequently deployed on
Customer Site
Lync
Pool
Lync
Mediation Server
SIP
VPN
Router
SIP
Enterprise Network
VPN
Router
SBC
Session Border Controller
VPN Tunnel
Service Provider Network
SIP
SoftSwitch -orPSTN Gateway
PSTN
http://technet.microsoft.com/ucoip
Lync
Pool
Lync
Mediation Server
SIP
Lync
Pool
PSTN
SIP
Lync
Mediation Server
SIP
Qualified
IP-PBX
SIP
Qualified
Gateway
TDM PBX
PSTN
Inbound
Trunk
Qualified
IP-PBX
PSTN
Usage
Lync
Pool
Lync
Mediation Server
Outbound
Trunk
Route
Lync
Mediation Server
Trunk
Trunk
Qualified
Gateway
PSTN
MEDIA
Inbound
Trunk
PBX User
Qualified
IP-PBX
PSTN
Usage
Lync
Pool
Lync
Mediation Server
Outbound
Trunk
Route
Lync
Mediation Server
Trunk
Qualified
IP-PBX
Trunk
MEDIA
PBX User
Data Center
PSTN
Lync Pool
Mediation Server
Gateway
WAN
Branch Office
Survivable
Branch
Appliance
Network
conditions
Acceptable
quality
Optimal
quality
Interarrival
packet jitter
(avg)
≤ 5 ms
≤ 2 ms
Interarrival
packet jitter
(max)
≤ 40 ms
≤ 20 ms
Packet loss rate
(avg)
≤ 1%
≤ 0.5%
Network latency
RTT
≤ 200ms
≤ 120ms
18
SIP
WAN
G.711
Lync Server 2013
PSTN
Data Center Site
Branch Site
Devices enable communication
and collaboration
Which drives value to users and
technology adoption
Leading to successful
deployments and
implementations
Calling/Answering
from Lync Client
Caller
Bob
Bob
Alice
Admin
Boss
Alice
Category
Description
Category
OpenSIP:
BroadSoft
UC One
Add support for BroadWorks Presence
Capability (XMPP)
Service
Assurance –
Phase 1
Add support for BroadWorks Directory
Integration
Lync
Add support for BroadSoft favorites
Lync:
Customer
specific
Sales
Features
Open-SIP:
VVX Parity
Better Together over Ethernet: BToE (Ph-1)
Boss Admin
Software Update from Lync
Dual Registration: Lync + OpenSIP
H.239 content Send/Receive on PC Commitment
Synchronized ACD (Enhanced & Premium)
Premium ACD: Port Hoteling and Call Center
Status Threshold
Improve BLF User Experience on VVX500/600
Usability
Improvements
Sales Features
3rd Party
Applications
Description
Enable remote collection of packet capture
from phone
SSH interface to phone
Call Park
Music On Hold: MoH [VVX]
Address Book Search :ABS
Wave-15 interoperability
Basic Video Support (4.1.3 level or better)
Verify Missed Call tracking on non-shared
lines
Phone should not beep/light up if MWI
notify received with no change in MWI
status
H.239 content send/Rx on PC.
Frappe enhancements to open up the
platform for third part developers
Policy service
Site 1
Status
synchronization
Policy
Response
Site 2
Send response
•Accept call
•Reroute
•Reject invite
Site 3
37
Policy
Request
Internet
Site 1
Link 1
PSTN
Site 2
38
Media
Codec
Typical stream
bandwidth (Kbps)
Maximum stream
bandwidth without FEC
Maximum stream
bandwidth with FEC
Audio
RTAudio Wideband
39.8
62
91
Audio
RTAudio Narrowband
29.3
44.8
56.6
Audio
G.711
64.8
97
161
Audio
RTAudio Narrowband
30.9
44.8
56.6
Main video when calling
Lync 2013 endpoints
H.264
460
4010 (for maximum
resolution of 1920x1080)
Not applicable
Main video when calling
Lync 2010 or Office
Communicator 2007 R2
endpoints
RTVideo
460
2510 (for maximum
resolution of 1280x720)
Not applicable
Panoramic video when
calling Lync 2013
endpoints
H.264
190
2010 (for maximum
resolution of 1920x288)
Not applicable
Panoramic video when
calling Lync 2010 or
Office Communicator
2007 R2 endpoints
RTVideo
190
510 (for maximum
resolution of 960x144)
Not applicable
CAC Profile Type
WAN Link Per
Session Audio
Limit
Available Audio
WAN Link Per Session Video
Limit
Available Video
Optimized for Session
Count
75 kbps
RTAudio NB + FEC
Siren + FEC
RTAudio WB (no FEC)
350 kbps
Balanced
100 kbps
(Above plus)
RTAudio WB + FEC
G.711 (no FEC)
G.722 (no FEC)
1 Mbps
Peer-to-peer: Up to 960 x 540
video resolution
Gallery View: Up to five 424 x 240
resolution videos
Optimized for Quality
175 kbps
(All Above plus)
G.711 + FEC
G.722 + FEC
2.6 Mbps
Peer-to-peer: Up to 1280 x 720
video resolution
Gallery View: Up to five 640 x 360
resolution videos
Peer-to-peer: Up to 424 x 240
video resolution
Gallery View: Unavailable
WAN Link Policy:
Audio Session Limit = 75 kbps
RT Audio WB (no FEC)
Redmond
NJ
41
CAC Profile Type
WAN Link Per
Session Audio
Limit
Available Audio
WAN Link Per Session Video
Limit
Available Video
Optimized for Session
Count
(w/ Wide Band P2P)
75 kbps
RTAudio NB + FEC
Siren + FEC
RTAudio WB (no FEC)
350 kbps
Balanced
100 kbps
(Above plus)
RTAudio WB + FEC
G.711 (no FEC)
G.722 (no FEC)
1 Mbps
Peer-to-peer: Up to 960 x 540
video resolution
Gallery View: Up to five 424 x 240
resolution videos
Optimized for Quality
175 kbps
(All Above plus)
G.711 + FEC
G.722 + FEC
2.6 Mbps
Peer-to-peer: Up to 1280 x 720
video resolution
Gallery View: Up to five 640 x 360
resolution videos
Peer-to-peer: Up to 424 x 240
video resolution
Gallery View: Unavailable
WAN Link Policy:
Audio Session Limit = 75 kbps
Internet
RT Audio WB (+ No FEC)
Redmond
NJ
42
CAC Profile Type
WAN Link Per
Session Audio
Limit
Available Audio
WAN Link Per Session Video
Limit
Available Video
Optimized for Session
Count
(w/ Wide Band P2P)
75 kbps
RTAudio NB + FEC
Siren + FEC
RTAudio WB (no FEC)
350 kbps
Balanced
100 kbps
(Above plus)
RTAudio WB + FEC
G.711 (no FEC)
G.722 (no FEC)
1 Mbps
Peer-to-peer: Up to 960 x 540
video resolution
Gallery View: Up to five 424 x 240
resolution videos
Optimized for Quality
175 kbps
(All Above plus)
G.711 + FEC
G.722 + FEC
2.6 Mbps
Peer-to-peer: Up to 1280 x 720
video resolution
Gallery View: Up to five 640 x 360
resolution videos
Peer-to-peer: Up to 424 x 240
video resolution
Gallery View: Unavailable
WAN Link Policy:
Audio Session Limit = 75 kbps
Internet
RT Audio NB (+ FEC)
Redmond
NJ
43
Single Point of Contact
Certified Partners
One Call
Any Lync issue
Quality Experience
Microsoft Communications
Gold Competency
Stringent Requirements
Program Compliant
Support Beyond Software
Hardware
Devices
Network
Flexible and Customizable
Solution Support
Backed By Microsoft
Partner Training
Escalation Engineers
Proactive Services
Initial Planning
Align to project execution
Identify support requirements
Support Solution Development
Support process definition
Vendor selection
Support Execution
Support Contracts
Remediation Activities