INTRODUCTION 1. ESSENTIAL PRIORITY 2. PRINCIPLES, GUIDELINES & PRESCRIPTIONS INTRODUCTION CONTINUED 3 PRIORITY AREAS 3.1 RESTRUCTURING 3.2 INSTITUTION BUILDING 3.3 REPRESENTIVITY & AFFIRMATIVE ACTION 3.4 MEETING BASIC NEEDS & REDRESS PAST IMBALANCES 3.5 DEMOCRATISATION OF THE STATE 3.6 HUMAN RESOURCE DEVELOPMENT 3.7 EMPLOYMENT CONDITIONS AND LABOUR RELATIONS 3.8 PROMOTION OF A PROFESSIONAL SERVICE ETHOS SYNOPSIS OF GUIDING TRANSFORMATION POLICY REDRESS PAST IMBALANCES SETTING OF GOALS & TARGETS PROFESSIONAL ETHOS & WORK ETHICS ORGANISATIONAL RESTRUCTURE INTERNAL SYSTEMS REPRESENTATIVENESS SERVICE EXCELLENCE SATISFACTION EDUCATION, TRAINING & DEVELOPMENT CUSTOMER IMPEDEMENTS TO TRANSFORMATION 1. HISTORICAL LEGACY 2. EXPECTATION OVERLOAD 3. LACK OF CO-ORDINATION & PENETRATION 1 HISTORICAL LEGACY UNREPRESENTATIVE OF SA POPULATION RULE BOUND IDEOLOGY FEAR & UNCERTAINTY 2 EXPECTATION OVERLOAD GREAT EXPECTATIONS CONTINUOUS PROCESS OF TRANSFORMATION IMPATIENCE ANXIETY & FRUSTRATION 3 LACK OF CO-ORDINATION & PENETRATION DISPERSED AREAS OF DEPARTMENT ADEQUATE SERVICES TO MARGINALISED COMMUNITIES TRANSFORMATION STRATEGIES & PROCESSES HUMAN RESOURCES POLICY & PRACTICE REPRESENTATIVENESS DIVERSITY RECRUITMENT QUALIFICATIONS & PROMOTIONS OPEN COMPETITION SELECTION ON MERIT HEAD HUNTING PROGRESS REGARDING HR POLICY RECRUITMENT POLICY APPROVED EXIT INTERVIEW INTERVIEW ASSESSMENT TOOL APPROVED NEW EVALUATION SYSTEM PROGRAMME FOR AFFIRMATIVE ACTION: STATEMENT REGARDING FILLING OF POSTS – VARIOUS POPULATION GROUPS (AS ON 30 JUNE 2002 ) Department of Home Affairs and Government Printing Works REGION WHITES COLOUREDS ASIAN AFRICANS TOTAL RATIO PER REGION RATIO PER REGION AS AT 7/11/1994 AS AT 30/06/2002 MALE FEMALE MALE FEMALE MALE FEMALE MALE FEMALE Free State 24 39 North West 14 25 Northern Cape 15 25 Western Cape 34 71 Eastern Cape 11 27 KwaZulu/Natal 24 56 Gauteng East 50 92 Gauteng West 40 66 Northern Province 16 31 Mpumalanga 29 46 Strat Plan & Service Del 6 4 Internal Audit 1 1 Civic Services 44 319 Migration 17 67 Human Resources 4 24 Legal Services 0 2 Information Technology 5 5 Financial Management 13 64 Film and Publication Board 0 1 Ministry 2 1 Deputy Ministry 0 1 DGS 0 2 Refugee Appeal Board0 0 Ethical Conduct & Sec5Serv 2 Gov Printing Works 191 169 TOTAL 545 1140 19 7 28 51 12 5 5 8 1 1 0 0 23 4 2 0 0 2 1 2 1 0 1 0 7 180 8 2 29 70 8 8 10 14 0 3 0 0 64 5 8 0 1 1 0 2 0 0 0 0 17 250 1 0 1 4 0 23 2 2 0 0 2 0 0 2 2 0 0 0 1 1 0 0 1 0 2 44 0 0 1 6 0 17 3 2 0 2 0 0 1 2 2 0 0 0 0 0 0 0 0 0 6 42 175 157 29 63 174 177 211 181 311 227 14 3 183 31 27 8 27 52 0 7 2 0 1 38 141 2239 83 268 17 49 297 175 192 170 235 128 14 3 267 42 23 2 21 73 1 6 2 3 1 17 88 2177 POPULATION GROUP RATIO PER REGION ACCORDING TO CENSUS 1996 WHITES BLACKS WHITES BLACKS WHITE 349 473 145 348 529 485 565 483 594 436 40 8 901 170 92 12 59 205 4 21 6 5 4 62 621 6617 42 9 72 8 85 46 60 24 43 72 88 0 88 96 88 88 88 88 88 55 55 55 0 0 68 59 58 91 28 92 15 54 40 76 57 28 12 0 12 4 12 12 12 12 12 45 45 45 0 0 32 41 18.1 8.2 27.6 30.2 7.2 16.5 25.1 21.9 7.9 17.2 25.0 25.0 40.3 49.4 30.4 16.7 16.9 37.6 25.0 14.3 16.7 40.0 0.0 11.3 58.0 25.5 81.9 91.8 72.4 69.8 92.8 83.5 74.9 78.1 92.1 82.8 75.0 75.0 59.7 50.6 69.6 83.3 83.1 62.4 75.0 85.7 83.3 60.0 100.0 88.7 42.0 74.5 12 6.6 13.3 20.8 5.2 6.6 23.2 23.2 2.4 9 23.2 23.2 23.2 23.2 23.2 23.2 23.2 23.2 23.2 23.2 23.2 23.2 23.2 23.2 23.2 - BL 88 93.4 86.7 79.2 94.8 93.4 76.8 76.8 97.6 91 76.8 76.8 76.8 76.8 76.8 76.8 76.8 76.8 76.8 76.8 76.8 76.8 76.8 76.8 76.8 - RATIO PER DEPT AS AT 7/11/1994 RATIO PER DEPT AS AT 20/06/2000 WHITES WHITES 59 BLACKS 41 RATIO PER DEPT AS AT 13/6/96 MALE FEMALE 45 55 25 BLACKS 75 RATIO PER DEPT AS AT 20/06/2000 MALE FEMALE 46 54 ESTABLISHMENT STATUS PROGRAMME FOR AFFIRMATIVE ACTION – RACE RATIO Department of Home Affairs including Government Printing Works RACE RATIO AS AT 7 NOVEMBER 1994 RACE RATIO AS AT 30 JUNE 2002 25 41 59 75 WHITES BLACKS WHITES BLACKS ESTABLISHMENT STATUS PROGRAMME FOR AFFIRMATIVE ACTION – GENDER RATIO Department of Home Affairs including Government Printing Works GENDER RATIO AS AT 13 JUNE 1996 GENDER RATIO AS AT 30 JUNE 2002 45 54 55 MALE 46 FEMALE MALE FEMALE PERSONNEL COMPOSITION: 30 JUNE 2002 RACE RATIO SUMMARY FOR SENIOR MANAGEMENT DEPARTMENT OF HOME AFFAIRS (INCLUDING GOVERNMENT PRINTING WORKS) DEPARTMENT OF HOME AFFAIRS (EXCLUDING GOVERNMENT PRINTING WORKS) 33 30 67 70 BLACKS WHITES BLACKS WHITES PERSONNEL COMPOSITION: 30 JUNE 2002 RACE RATIO SUMMARY FOR MIDDLE MANAGEMENT DEPARTMENT OF HOME AFFAIRS (INCLUDING GOVERNMENT PRINTING WORKS) 64 DEPARTMENT OF HOME AFFAIRS (EXCLUDING GOVERNMENT PRINTING WORKS) 35 65 36 BLACKS WHITES BLACKS WHITES PERSONNEL COMPOSITION: 30 JUNE 2002 RACE RATIO SUMMARY FOR JUNIOR MANAGEMENT DEPARTMENT OF HOME AFFAIRS (INCLUDING GOVERNMENT PRINTING WORKS) 60 DEPARTMENT OF HOME AFFAIRS (EXCLUDING GOVERNMENT PRINTING WORKS) 33 67 40 BLACKS WHITES BLACKS WHITES PERSONNEL COMPOSITION: 30 JUNE 2002 RACE RATIO SUMMARY DEPARTMENT OF HOME AFFAIRS GOVERNMENT PRINTING WORKS 42 22 78 BLACKS WHITES 58 BLACKS WHITES PERSONNEL COMPOSITION: 30 JUNE 2002 GENDER RATIO SUMMARY FOR SENIOR MANAGEMENT DEPARTMENT OF HOME AFFAIRS (EXCLUDING GOVERNMENT PRINTING WORKS) DEPARTMENT OF HOME AFFAIRS (INCLUDING GOVERNMENT PRINTING WORKS) 24 18 76 82 MALE FEMALE MALE FEMALE PERSONNEL COMPOSITION: 30 JUNE 2002 GENDER RATIO SUMMARY FOR MIDDLE MANAGEMENT DEPARTMENT OF HOME AFFAIRS (INCLUDING GOVERNMENT PRINTING WORKS) DEPARTMENT OF HOME AFFAIRS (EXCLUDING GOVERNMENT PRINTING WORKS) 36 64 67 33 MALE FEMALE MALE FEMALE PERSONNEL COMPOSITION: 30 JUNE 2002 GENDER RATIO SUMMARY FOR JUNIOR MANAGEMENT DEPARTMENT OF HOME AFFAIRS (INCLUDING GOVERNMENT PRINTING WORKS) DEPARTMENT OF HOME AFFAIRS (EXCLUDING GOVERNMENT PRINTING WORKS) 53 52 GOVERNMENT PRINTING WORKS 36 64 47 48 MALE FEMALE MALE FEMALE MALE FEMALE DEPARTMENT OF HOME AFFAIRS (EXCLUDING GOVERNMENT PRINTING WORKS) PERSONNEL COMPOSITION: 30 JUNE 2002 SUMMARY WHITES BLACKS TOTAL % % % % MALE FEMALE MALE FEMALE BLACK WHITE MALE FEMALE DG 0 0 0 0 0 0 0 0 0 DDG 1 0 0 0 1 0 100 100 0 CD/Equivalent 1 0 4 0 5 80 20 100 0 Directors Equivalent 7 2 12 6 27 67 33 70 30 Dep Directors Equivalent14 7 23 11 55 62 38 67 33 Ass Directors Equivalent33 16 57 39 145 66 34 62 38 AO/SAO Equivalent 113 167 340 233 853 67 33 53 47 Lower Levels 186 779 1869 2076 4910 80 20 42 58 GRAND TOTAL 355 971 2305 2365 5996 78 22 44 56 PERCENTAGE 5.92 16.19 38.44 39.44 77.89 22.11 44.36 55.64 MANAGEMENT COMPOSITION WHITES BLACKS TOTAL % % % % MALE FEMALE MALE FEMALE BLACK WHITE MALE FEMALE Snr Management 9 2 16 6 33 67 33 76 24 Middle Management 47 23 80 50 200 65 35 64 36 Jnr Management 113 167 340 233 853 67 33 53 47 GRAND TOTAL 169 192 407 249 1017 65 35 57 43 PERCENTAGES 16.62 18.88 40.02 24.48 64.50 35.50 56.64 43.36 DEPARTMENT OF HOME AFFAIRS (INCLUDING GOVERNMENT PRINTING WORKS) PERSONNEL COMPOSITION: 30 JUNE 2002 SUMMARY MALE FEMALE MALE FEMALE Director-General 0 0 0 0 Deputy Director General 1 0 0 0 CD/Equivalent 1 0 4 0 Directors Equivalent 8 2 13 6 Dep Directors Equivalent14 7 24 11 Ass Directors Equivalent38 17 58 39 AO/SAO Equivalent 141 183 356 242 Lower Levels 343 931 2000 2178 GRAND TOTAL 546 1140 2455 2476 PERCENTAGE 8.25 17.23 37.10 37.42 0 1 5 29 56 152 922 5452 6617 - % BL 0 0 80 66 63 64 65 77 74.52 % WH 0 100 20 34 38 36 35 23 25.48 % M 0 100 100 72 68 63 54 43 45.35 % F 0 0 0 28 32 37 46 57 54.65 % WH % M 30 82 36 67 40 52 38.86 55.91 %F 18 33 48 44.09 MANAGEMENT COMPOSITION WHITES BLACKS TOTAL MALE FEMALE MALE FEMALE % BL Snr Management 10 0 17 6 33 70 Middle Management 55 18 82 50 205 64 Jnr Management 145 196 301 211 853 60 GRAND TOTAL 210 214 400 267 1091 PERCENTAGES 19.25 19.62 36.66 24.47 61.14 The National Department of Home Affairs has set the following targets to be achieved by the year 2005. The targets are based on the current staff complement and the demographics of the whole country where the Department renders a service. Also the 2002 Labour Force Survey from Statistics South Africa were taken into consideration: MALES FEMALES A C I W D A C I W D 39% 6% 2% 8% 2% 33% 5% 1% 6% 2% = Of which 60% of management should be black and 30% of senior and middle management should be female. THE FOLLOWING IS THE ACTUAL SITUATION AND VARIATIONS IN TERMS OF PERCENTAGES IN THE DEPARTMENT OF HOME AFFAIRS: MALES FEMALES A C I W D A C I W D 39% 6% 2% 8% 1% 33% 5% 1% 6% 1% ACTUAL 35% 3% 0.5% 6% 0.3% 35% 4% 0.5% 16% 0.3% VARIANCE -4% -3% -1.5% -2% -0.7% +2% -1% -0.5% +10% -0.7% TARGETS Colour Variations Under Representation = Red Over Representation = Green The following is a suggested projection of the targets: GROUP African Males 2002 2003 2004 2005 2086 28% 2366 31.5% 2646 35% 2927 39% African Females 2090 28% 2219 29.5% 2348 31% 2476 33% Coloured Males 169 2% 262 3.5% 355 4.7% 450 6% Coloured Females 237 3% 283 3.7% 329 4.3% 375 5% Indian Males 36 0.48% 74 1% 112 1.5% 148 2% Indian Females 38 0.5% 50 0.6% 62 0.8% 74 1% 346 4.6% 426 5.6% 512 6.8% 600 8% White Females 940 12.5% 777 10.3% 614 8% 449 6% DISABLED 39 0.5% 76 1% 113 1.5% 150 2% White Males The suggested projections have been divided by the complete staff establishment (7499) to get percentages. The graphs below will show in which levels are the different race groups under-represented or overrepresented in the Department and what will be done to correct the situation in each level. CHIEF DIRECTORS Number of Posts 6 5 4 3 67% 2 1 33% 1 2 0 White Male Black Male There are presently six Chief Director posts, of which three are filled and three are vacant. From the graph above, it is clear that there are no females of all races on the level of Chief Director. The Department’s Employment Equity Plan will therefore strive to fill vacancies on this level with females (both Black and White). DIRECTORS Number of Posts 29 24 19 52% 14 9 4 24% 15 7 7% 2 White Male White Female 17% 5 -1 Black Male Black Female On the level of Director, there is an under-representation of Black females in the Department. Therefore, when posts are to be filled, preference will have to be given to Indian and Coloured females, who are not represented at all on this level. Black males are over-represented on this level and therefore, Black females will be given preference. DEPUTY DIRECTORS 57 Number of Posts 47 37 42% 27 17 7 26% 15 12% 24 20% 11 7 -3 White Male White Female Black Male Black Female From the graph above, both Black and White males are over-represented at the level of Deputy Director. They make up 42% and 26% respectively, of the total number of Deputy Directors of the Department. African females, Coloured females and Indian females will be given preference when posts on this level are advertised. ASSISTANT DIRECTORS 121 Number of Posts 111 101 91 81 71 46% 61 51 41 27% 31 21 11 33 1 -9 White Male 13% 55 17 16 White Female 14% Black Male Black Female On the level of Assistant Director, Black males, White males and White females are over represented. Black females, which include Indians, Coloureds and Africans, only make up 14% of the 121 Assistant Directors in the Department. Therefore, when posts on this level are to be filled, Black females should be given preference. PROGRESS IN LABOUR RELATIONS AGREEMENTS REACHED OVER 100 CHAIRPERSONS & DEPT REPS TRAINED DECREASING LEVELS OF SERIOUS MISCONDUCT LOW MORALE CLIMATE STUDY UNISA ANALYSIS OF DATA HUMAN RESOURCES DEVELOPMENT STRATEGIC LINK TO BROADER PROCESS OF TRANSFORMATION STRATEGICALLY PLANNED AND EFFECTIVELY RESOURCED EFFECTIVELY ORGANISED FLEXIBLE AND DECENTRALISED BROAD PARTICIPATION PROMOTE ACCESS EMPOWER PREVIOUSLY DISADVANTAGED DEMAND LED, NEEDS BASED TRAINING INTERVENTIONS March 2001 to February 2002 Name of Qualification, Certificate, Short Course 1 Client Relations 2 Code of conduct 3.Dealing with Diversity 4 Management of Diversity 5 Adult Basic Education and 6. Orientation of Newcomers 7. Human Rights 8. Instructor’s course 9. Leadership 10. PSLDP: Service Delivery 11 PSLDP: Policy and Knowledge Management 12.PSLDP: Financial Management Training Provider Beneficiaries (State Occupation & Salaries) No. of Beneficiaries 348 217 716 149 48 242 91 78 114 21 21 Home Affairs Home Affairs Home Affairs Home Affairs Home Affairs Home Affairs Home Affairs Home Affairs Home Affairs SAMDI SAMDI All levels All levels Lower Levels Junior Level Lower Level Lower Levels and Junior Managers All levels All levels Middle Managers, Junior Managers Top & Senior Managers Top & Senior Managers SAMDI Top & Senior Managers 27 13. Strategy Into Action PSLDP 14. PSLDP: HR Management 15. Immigration Module Course 16. Financial Control Measures & 17. Peace Officers Course 18. Introduction to Computers 19. Introduction To MS Excel SAMDI SAMDI Home Affairs Home Affairs Home Affairs Home Affairs Home Affairs Top & Senior Managers Top & Senior Managers Lower Levels Middle Managers, Junior Managers and Lower Middle Managers, Junior Managers and Lower Junior Managers and Lower levels Junior Managers and Lower levels 17 17 47 127 86 285 131 TRAINING INTERVENTIONS March 2001 to February 2002 (Continued) Name of Qualification, Certificate, Short Course Training Provider 20. Introduction To Windows 21. Introduction To PowerPoint Home Affairs Home Affairs 22. Hanis Overview 23. Hanis Overview 24. Security Awareness 25. Candidate List Workstation 26. Image Capture Overview 1 Englin 1 Englin 1 Englin Midrand 1 Englin Road Sunninghill Road Sunninghill Road Sunninghill Road Sunninghill 27. Image Capture Operation 1 1 Englin Road Sunninghill (ICPP S) HANIS Sandton 2128 28. Image Capture Operation 111 1 Englin Road Sunninghill (Sicm) HANIS Sandton 2128 29. Image Capture Operation 11 1 Englin Road Sunninghill (Alcm) HANIS Sandton 2128 30. Image Capture 1 Englin Road Sunninghill 31. Afis System Administrator 1 Englin Road Sunninghill 32. CA UT200 Unicenter 6 Kikuyi Rd (CA) 33. CAUT210 Unicenter 6 Kikuyi Rd (CA) 34. Firewall Management 1 152 Hendrick Verwoed 35. Firewall Management 11 152 Hendrick Verwoed Beneficiaries (State Occupation & Salaries) Junior Managers and Lower levels Middle Managers, Junior Managers Lower Levels Middle Managers, Junior Managers Junior Managers and Lower levels Middle Managers, Junior Managers Junior Managers and Lower levels Middle Managers, Junior Managers Lower Levels Junior Managers and Lower levels and and and and No. of Beneficiaries 200 64 83 9 84 39 48 10 Junior Managers and Lower levels 9 Junior Managers and Lower levels 10 Junior Managers and Lower levels Junior Managers Middle Managers, Junior Manages Middle Managers, Junior Manages Middle Managers Middle Managers 10 4 7 7 2 2 TRAINING INTERVENTIONS March 2001 to February 2002 (Continued) Name of Qualification, Certificate, Short Course Training Provider Beneficiaries (State Occupation & Salaries) No. of Beneficiaries 36. Interconnection Cecco Device (Tarque0IT House) S Middle Managers 1 37. Microsoft Word Home Affairs 38.PAS 1 SAMDI 39. Fingerprint Management SAMDI System 40.Fingerprint Training Civic Services 41. Security National Intelligence 42. Security Workshop Regional Office 43. Performance Management & Human Resource 44 Migration Theory and Practice Regional Office Lower/Junior Junior Junior 244 51 16 Lower/ Junior Lower/Junior Junior Junior 21 140 14 66 37 PROGRESS ON OTHER HUMAN RESOURCES TRANSFORMATION ISSUES The Strategic Plan of the Department deals with the following as far as Human Resources are concerned: 1 Review Performance Agreements 2 Develop a Policy on Succession Planning and Career Management 3 Review the Interview Assessment 4 Develop Service Standards for Human Resources 5 Develop and ensure the implementation of an HR Plan 6 Implement a Performance Management and Development system 7 Establish Transformation Units 8 Provide Leadership Skills 9 Develop policies on Experiential Training and Induction 10 Establish Private/Public Partnerships 11 Outsourcing ABET in the Regions 12 Provision of Computer Training in the Regions 13 Investigate the possibility of establishing a Video Conferencing Centre 14 Establish Regional Bargaining Forums