Tech. in the Workplace
Business Letter
Business Letter
• Anita Vacation saw your travel brochure
(the assignment you just completed in
Publisher). She is interested in your trip.
Write a BUSINESS LETTER to Anita
Vacation telling her more about the
specifics regarding the trip.
• Use Microsoft Word to write the letter.
Business
Letter
Pieces
You will
be using
a block
style, so
you will
not
indent.
Important Language to
Remember
•
The Start:
– Dear Mr, Ms (Mrs, Miss VERY IMPORTANT use Ms for women unless asked to
use Mrs or Miss)
•
Thanking the Potential Customer for His/Her Interest:
– Thank you for your letter of ... enquiring (asking for information) about ...
We would like to thank you for your letter of ... enquiring (asking for information)
about ...
•
Providing Requested Materials:
– We are pleased to enclose ...
Enclosed you will find ...
We enclose ...
•
Providing Additional Information:
– We would also like to inform you ...
Regarding your question about ...
In answer to your question (enquiry) about ...
•
Closing a Letter Hoping for Future Business:
– We look forward to ... hearing from you / receiving your order / welcoming you as
our client (customer).
•
Signature:
– Yours sincerely (use 'Yours faithfully' when you don't know the name of the
person you are writing and 'Yours sincerely' when you do.)
Letterhead is extra
credit
1” side
margin
2” Top Margin
Six spaces (vertically)
Business
Letter: Block
Formatting
Block format – everything against the left margin.
Two
Spaces
4 Spaces – room to sign
Formatting
a page
• File->
• Page Setup
• Scoring Guide (A ‘4’ in any category = 100%)
Business Letter Scoring
Points
Traits
1-6
Ideas/Content: The writing is clear and focused. The
reader can easily understand the main ideas. Content and
selected ideas are relevant.
1-6
Organization: Organization is clear and consistent. Order
and structure are present, but may be too obvious.
1-6
Sentence Fluency: The writing flows. Sentence patterns
are somewhat varied, contributing to ease in oral reading.
1-6
Word Choice: Words effective convey the intended
message. The writer employs a variety of words that are
functional.
1-6
Conventions: The writing demonstrates control of standard
writing conventions. Punctuation, spelling and page
formatting.
Pass/No Pass (4 or better in every category)
Goals for today
• Complete the Business Letter
• Another sample letter is on the class
website describing the assignment.
• E.C.: Create a letter head for your
company.