SIMMONS SCHOOL OF MANAGEMENT Sharing Information on Progress Principles for Responsible Management 2012 Letter from the Dean Simmons School of Management (SOM) is an AACSB-accredited management school that is part of Simmons College, a 5000 student university located in Boston, Massachusetts, USA. The SOM is a leader in innovative teaching, research and discourse on issues related to gender, leadership and management. With roughly 220 full-time and part-time MBA students, 100 Master of Communications Management students, and 200 undergraduate management students, the SOM offers a demanding education to highly talented and motivated students. The SOM is also a leading-edge provider of executive education, consulting services, and applied research to senior management in business, government, and the nonprofit sector. The vision of the SOM is to be a center of excellence in leadership and management education for women. The SOM offers premier management education designed for women of diverse backgrounds in all stages of their professional lives. The school is a recognized authority on women, leadership and management, and serves as a valued resource for organizations committed to the leadership success of women. Our mission is to educate women for power and principled leadership. We are committed to the advancement of knowledge and practice in management through excellence in education and research. Our academic programs offer rigorous, applied, management education designed for women. We focus on leadership, and our programs integrate the strategic, functional, and behavioral aspects of management. SOM students gain the knowledge, analytical skills, and confidence that they need to manage successfully in dynamic global environments. We are invested in our students' success and support them as they launch, advance, and change their careers. We believe that business is the most powerful platform for addressing issues of sustainability and equity, and strive to teach our students that socially and fiscally responsible management are mutually reinforcing. Cathy Minehan, Dean School of Management Simmons College 300 The Fenway Boston, MA 02115 2 Table of Contents Principle 1 ..................................................................................................................... 4 Principle 2 ..................................................................................................................... 6 Principle 3....................................................................................................................... 8 Principle 4....................................................................................................................... 10 Principle 5........................................................................................................................ 12 Principle 6........................................................................................................................ 14 Moving Forward............................................................................................................. 17 3 Principle 1 | Purpose: We will develop the capabilities of students to be future generators of sustainable value for business and society at large and to work for an inclusive and sustainable global economy. Principled Leadership is at the heart of the Simmons School of Management’s vision, mission and culture and drives classroom discussion, curriculum development, and student activities. Simmons students demonstrate principled leadership by holding themselves accountable for: Ensuring ethical decision-making throughout their organizations. Engaging and addressing the interests of multiple stakeholder groups. Building diverse and inclusive organizations that create equity in opportunity. Evaluating strategic decisions in terms of short-term results and long-term impact on the sustainability of their organizations, the societies in which they operate, and the environmental resources bestowed upon future generations. The School of Management's dedication to social responsibility and sustainability is reflected by its recognition from The Aspen Institute's Business and Society Program's rigorous Beyond Grey Pinstripes Initiative. Consistently listed by Beyond Grey Pinstripes as one of the top 100 MBA programs in the world for its focus on social and environmental responsibility, the SOM was ranked #18 in 2012. The SOM’s MBA program received a #2 ranking in the Student Exposure category which measures “the extent to which students are actually exposed to courses that contain social, environmental or ethical content.” In the Small Full-Time Enrollment category, the MBA program was ranked #4. The School of Management was also listed by the The Princeton Review in 2012 as one of the best 294 Business Schools, as the #5 Green MBA, and as the #1 MBA in Opportunities for Women. 4 One of the most active student groups on campus is the Simmons Net Impact Club. Net Impact is a national organization omitted to integrating social and environmental responsibility and values into the business arena. The Simmons School of Management Chapter has repeatedly earned "Gold Status" as one of a handful of extraordinarily active chapters among the 100+ in the US and around the world. Other student initiatives include non-profit management, social entrepreneurship and LGBT clubs. The LGBT club started in fall 2012 and is an alliance of LGBT students, their partners, and straight allies at the Simmons College School of Management. The club provides formal and informal support for members to build awareness about LGBT issues in the workplace, at the Simmons SOM, and in the local community. The Simmons School of Management supports one MBA student per year through a Principled Leadership Graduate Assistantship. The Principled Leadership Graduate assistant is involved with research topics that include sustainable business trends, responsible businesses and academic institutions, and new techniques supporting the continuous pursuit of sustainable and responsible practices and initiatives within the School of Management. Opportunities include a 75% cost reduction to attend the Annual National Net Impact conference along with other Net Impact members through a scholarship sponsored by Simmons SOM partner, the Eileen Fisher company, a business whose focus on social consciousness mirrors that of the SOM. 5 Principle 2 | Values: We will incorporate into our academic activities and curricula the values of global social responsibility as portrayed in international initiatives such as the United Nations Global Compact. The Simmons Net Impact club planned and executed over 22 different events held for both members and non-members that directly incorporated the importance of social responsibility. A highlight was the co-sponsored research colloquium, Too Good To Fail: Lessons for Social Enterprises from the Closing of Shorebank, at Boston University. Drs. Jim Post and Fiona Wilson discussed the closing of ShoreBank by the FDIC in 2010 as well as the bank’s history as a social innovator and path-setting social enterprise. Another opportunity for students and alumni/ae of Simmons to engage in international initiatives is the Silverman Business Plan Competition, sponsored by the SOM’s entrepreneurship program. The competition is designed to support women in launching innovative and successful ventures with impact. Participants build competence and confidence as they compete for $10,000 in cash as well as additional in-kind prizes. Finalists receive one-on-one coaching from seasoned entrepreneurs and executives as well as access to the Simmons’ network of venture capitalists, angel investors, bankers and lawyers. Last year's winner, Obiageli Ukadike, runs the Wa Wa Project, a U.S. 501(c)(3) organization, that was created to provide educational opportunities through boarding and vocational schools for children with physical disabilities in Suhum, Ghana. The Principled Leader Oath was recently adopted by Simmons MBA students. This oath is a version of The MBA Oath, initiated by Harvard Business school alumni/ae who wanted to demonstrate their commitment to responsible business. Over 95% of our May 2012 MBA graduates took the oath. Our undergraduate and MBA curricula, both required and elective, continue to incorporate the tenets of principled leadership as formulated by former dean Deborah Merrill-Sands in her treatise entitled "Principled Leadership: A Model for the 'Reset' Economy". According to this framework, principled leaders focus on: ethics. They foster a work culture where they and every one of their employees examine every decision that they make and action that they take against a code of ethics and guiding values, and where integrity in decision-making is an explicit measure of success. 6 stakeholders. They hold themselves accountable to all stakeholder groups – employees, customers, suppliers and the communities in which they operate – not only to owners or shareholders of for-profit companies, or to board members of not-for-profit organizations. diversity and inclusion. They build inclusive organizations where equity is a core value and the power of diversity is harnessed to create greater social and economic value. sustainability. They hold themselves accountable for the long-term impact of their organizations on the societies that give them license to operate and the environment from which they draw critical resources. The Aspen Institute’s “Giving Voice to Values” ethics framework has been fully integrated into both the undergraduate and MBA curricula. In addition, the SOM’s annual assurance of learning processes for both the UG and MBA programs incorporate outcomes assessment of student learning against explicit programmatic goals that incorporate all dimensions of principled leadership. 7 Principle 3 | Method: We will create educational frameworks, materials, processes and environments that enable effective learning experiences for responsible leadership. Simmons was recognized by the Princeton Review as the #1 school for Opportunities for Women. This ranking reflects the dedication Simmons has to creating strong women leaders who are well-equipped to manage successful organizations. Beginning in 2011, an MBA concentration in Corporate Social Responsibility and Business Strategies was introduced. As part of the electives in this concentration, several new courses were developed to supplement existing offerings in CSR and Sustainability Analysis. Sustainable Business in Emerging Markets is a travel course to China that will take place in Spring 2013. Goals include recognizing how the economics, politics, and culture of China intersect with its emergence as a global economic power. The new Perspectives and Practices: Principled Leadership course was designed to convey the importance of the socially responsible business practices that Simmons upholds and to explicitly tie these practices to successful leadership. Designed to be highly experiential, Perspectives and Practices includes organization visits, speakers and project work as well as traditional case discussions. The course explores contemporary leadership models and concepts, particularly positive leadership and appreciative inquiry, in an effort to help students identify their own leadership values and analyze best practices in principled leadership. The Sustainable Supply Chain course was developed to better understand the complete life cycle of resources. Due to the ever-increasing importance of sustainability and its source of competitive advantage for companies, The Sustainable Supply Chain explores the different management techniques of maintaining integrity of a brand, ensuring business continuity and managing operational costs. The goal percentages of a sustainable supply chain (50-70%) and the benefits to all suppliers are also discussed. The MBA concentration in Organizational Leadership continues to have as its primary focus the success of women in organizations. In addition to the above course on Principled Leadership (required for this concentration), Simmons added a travel course to the UAE, including attendance and active participation in the 2012 Women as Global Leaders Conference (WAGL) . International women leaders focused on the core themes of social responsibility and sustainability in their keynote addresses, seminars and workshops. 8 Current MBA Courses include: Sustainability Analysis and Reporting Corporate Social Responsibility Gender, Diversity and Leadership Marketing for Social Causes and Nonprofits. Culturally Intelligent Leadership Sustainable Business in Emerging Markets Perspectives and Practices: Principled Leadership The Sustainable Supply Chain The undergraduate program, with its four majors, heavily draws on our pillars of principled leadership as well. Several of Simmons’ undergraduate courses, such as Introductions to Management and Principled Leadership, Socially Minded Leadership, and Learning by Giving are service learning based, and the same principles of ethics, accountability to multiple stakeholders, diversity and inclusion, and sustainability are threaded through out all coursework. At Simmons College, a new intensive, interdisciplinary student experience for sophomores was introduced in 2011. Entitled the Simmons World Challenge, teams of students are invited to work with a small team of faculty over their winter break to develop creative solutions for major world problems. The 2012 World Challenge teams tackled poverty in a course entitled “At the Edge of Poverty: Empowering Women to Change their Lives and their Worlds.” One of the three lead faculty members was an SOM faculty member. This year’s 2013 World Challenge will also be co-lead by an SOM professor. As a further commitment to responsible business, Simmons School of Management has formalized its Principled Leadership Program with the goal of furthering curricular, cocurricular, and research activities in this domain. The SOM has initiated a search for a chaired Professor in Principled Leadership to provide academic and administrative direction of the Principled Leadership Program, with the Interim Director role being held by the Associate Dean for Faculty and Curriculum. 9 Principle 4 | Research: We will engage in conceptual and empirical research that advances our understanding about the role, dynamics, and impact of corporations in the creation of sustainable social, environmental and economic value. More than three-quarters of the Simmons SOM faculty are engaged in research on one or more dimensions of corporate social responsibility, sustainability or principled leadership. The work of our internationally recognized Center for Gender in Organizations (CGO) ensures that our teaching and curriculum are at the cutting-edge of addressing gender and broader diversity dynamics in organizations. CGO publications shape the field of management and are widely cited and used by academics and practitioners worldwide. SOM faculty publish their research on issues falling under the general umbrella of the UN Global Compact principles in both highly ranked academic journals and high-impact practitioner-oriented outlets such as the Harvard Business Review. We also prioritize faculty-student collaborations in these research projects and have several examples of joint research being published in both broad appeal magazines and research-oriented journals. Examples of relevant publications by Simmons SOM faculty in 2011-2012 include: Avery, Jill (2012) "Protecting the Markers of Masculinity: Consumer Resistance to Brand Gender-Bending," International Journal of Research in Marketing, forthcoming December 2012. Luo, Xueming, and Shuili Du (2012), "Good Companies Launch More New Products," Harvard Business Review, 90(4), 28. Du, Shuili, C.B. Bhattacharya, and Sankar Sen (2011), "Corporate Social Responsibility and Competitive Advantage: Overcoming the Trust Barrier," Management Science, 57(9), 1528-1545. Lin, Barry (2012), “Evaluating CSR/Sustainability Projects: A methodological case,” International Journal of Business Research. Maxfield, Sylvia (2011) Teaching Economics through the Lens of Corporate Citizenship," Journal of Economic Education. Moore, Lynda (2012), “Building a sustainable sustainability model: Exploratory research on financial return on CSR in the apparel industry,” Journal of Corporate Citizenship. Shapiro, Mary, Cynthia Ingols, and Stacy Blake-Beard (2011), “Using Power to Influence Outcomes: Does Gender Matter?” Journal of Management Education. 10 Trefalt, Spela (2011). "Integrating Giving Voice to Values across the MBA Curriculum: The Case of Simmons School of Management," Journal for Business Ethics Education, Vol. 8. Trefalt, Spela (2012), “Fairly flexible: Preventing perceptions of unfairness in enactment of workplace flexibility,” New Frontiers in Work-Family Research: A vision for the future in a global world. Additionally, several faculty members, including Patricia Deyton, PhD, Stacy Blake-Beard, PhD, and Lynda Moore, PhD, are participants in PRME’s Gender and Equality working group. Deyton was recently named the Non-Profit Management Coordinator for this working group. They are working to ensure that Simmons’ thought leadership is accessible through a research repository. 11 Principle 5 | Partnership: We will interact with managers of business corporations to extend our knowledge of their challenges in meeting social and environmental responsibilities and to explore jointly effective approaches to meeting these challenges. The Simmons School of Management maintains active relationships with a number of businesses through the SOM Business Advisory Council, networking events, internship relationships, and financial support. For example: Cathy Minehan - A recognized business and finance expert, the Simmons School of Management Dean acts as an important bridge between Simmons College and strategic community institutions and businesses. Her nearly 40 years with the Federal Reserve System, most recently as President and CEO of the Federal Reserve Bank of Boston and a member of the Federal Open Market Committee, serve as a strong connection to for-profit business leaders. Dean Minehan also serves on multiple non-profit boards, such as the Massachusetts General Hospital and Partners Health Care System boards, linking Simmons students and faculty to non-profit organization leaders. The Simmons SOM Business Advisory Council (BAC) – The SOM BAC allows the SOM to express its commitment to corporate social responsibility and sustainability by creating a platform for ongoing dialogue with member businesses. This forum holds quarterly meetings with the purpose of mutual reinforcement of CSR and sustainable values in the SOM and the organizations represented by BAC members. Eileen Fisher - The Simmons School of Management maintains a strong relationship with the Eileen Fisher Company. The company’s Chief Culture Officer sits on the Simmons SOM Business Advisory Council, participates in various extracurricular opportunities that Simmons offers (such as our Annual Corporate Social Responsibility Panel), offers internships for highly motivated and talented current students, and contributes annually to Simmons’ Principled Leadership fund, providing compensation for the Principled Leadership Graduate Assistant position as well as scholarships for students to attend the Annual National Net Impact Conference. 12 Better World Books - Simmons School of Management faculty and students collaborate with Better World Books, a low-profit company that sells and donates new used and recycled books, raising money for literacy and libraries. Staff have participated in class case discussions, been the subject of faculty research and a site for student engagement. Similarly the SOM has integrated into its corporate social responsibility curriculum extensive student-business collaboration. Microsoft’s Director of Corporate Citizenship, for example, has teamed up with SOM faculty to co-teach the introductory MBA course on corporate social responsibility. The Social Return on Investment (SROI) Network. - In spring 2012, Simmons partnered with the community-based Boston Foundation to sponsor a workshop on Social Return on Investment (SROI). Sixteen participants from corporations and non-profits traveled from across the US to attend the workshop. Two Simmons MBA students were also among the participants, sponsored by the Simmons School of Management Alumni/ae Association (SOMAA). The workshop was led by Jeremy Nicholls, CEO of SROI. SROI is an approach to understanding and managing the value of "impact activities" (i.e., activities that include social, environmental and community programming). Participants at the workshop developed their capabilities to: Develop rationales for setting the scope of impact for any initiative oriented at least partly toward social, environmental, economic stakeholders (including boundaries of intended impact and timeframe). Differentiate outputs from outcomes and develop outcome indicators; be able to describe assumptions and rationale for using these indicators to measure outcomes. Use multiple methods and sources for collecting data for outcome indicators (objective vs. subjective; market research, international organization or government data, consulting firms, interviews, focus groups, surveys) and be able to describe assumptions behind the use of these sources of data to measure indicators. Develop a plan for calculating estimated SROI (ratio of financial value of inputs/financial value of outcomes) and net SROI (present value of financial value of inputs/financial value of outcomes) for projects where data on financial value of investment in the initiative is given. 13 Principle 6 | Dialogue: We will facilitate and support dialogue and debate among educators, students, business, government, consumers, media, civil society organizations and other interested groups and stakeholders on critical issues related to global social responsibility and sustainability. The Simmons School of Management holds regular events that bring stakeholders together to discuss sustainability, social responsibility, and gender equity. Some highlights include: The Simmons Annual Leadership Conference: This event regularly brings together over 2000 women and men from corporations and organizations across the country for a day of workshops and presentations by women who have truly changed the world in government, business, the arts, and other domains. The 2012 conference featured keynote addresses Meg Whitman, CEO of HP; Robin Chase, environmentalist, founder and former CEO of Zipcar; NPR journalist Michelle Norris; and tennis great and social activist Billie Jean King. Fireside chats: Simmons School of Management hosted a series of events with Crystal Johnson, a sustainability strategy consultant, principal and founder of Integrative Sustainability & Environmental Solutions (ISES). Crystal has been featured in Exhale Magazine and is an accomplished professional with experience in sustainability management, environmental planning and assessment and compliance review. She discussed sustainable economy dynamics, understanding the various stakeholders in the sustainable economy, and the role business has in creating communities and generating the economy. 2020 Women on Boards National Campaign: The Simmons SOM Chapter was founded in spring 2010 and has been promoting awareness and education about the benefits of diversity of thought in the boardroom, with the stated goal of having female membership on corporate boards reach 20% by 2020. They have put on a panel discussion of the role of women in corporations, informal receptions, and most recently a simulation of board participation event entitled: Simboard: Decision point in the board room. They plan to submit the case used to Giving Voice to Values. The event drew nearly 100 participants. Within days of the event, the chapter was approached by two different companies asking for help recruiting board members. The first Simmons College Gender, Justice and Social Entrepreneurship Conference: This highly successful student-run conference held in October 2012, was designed to be a springboard for an ongoing conversation about how the Simmons community could contribute to enduring 14 social change. One of the faculty advisors for the conference was SOM professor Dr. Teresa Nelson. Net Impact: The Simmons Net Impact Chapter sponsors and organizes an annual Corporate Social Responsibility event that includes a number of small group conversations that serve to build mentoring relationships between CSR professionals and students. The well-attended public forum serves as an opportunity for Simmons Net Impact club members, Simmons faculty, alumni, students and community members to gather for an evening of discussion regarding the role of corporate social responsibility in a variety of industries. The CSR panel begins with a moderator asking questions to panelists and then opening the floor to audience participation. The diversity of companies represented reveals new perspectives on responsible business that enriches the conversation and questions from the audience. The CSR Panel ends with an informal networking session where food from sustainable and local outlets, along with local wine, is offered to panelists and guests. The 2011 CSR Panel focused on consumer-facing companies that were able to use their CSR initiatives as a part of sales with an impact. Our panelists included Amy Hall, Director of Social Consciousness at Eileen Fisher; Chris Stevens, Vice-President of Corporate Relations and Customer Development at Keurig; Wood Turner, Vice-President of Sustainability Innovation at Stonyfield Farms; and Cynthia Wilkinson, Director of Supply Chain Sustainability at Staples. The 2012 CSR Panel focused on the theme of healthcare and food. Panelists included Monica Nakielski, Program Manager of Sustainable Initiatives, Partners Health Care; Holly Fowler, Senior Director of Sustainability & CSR, Sodexo North America; John MacQuade, Director of Supply Chain & Logistics, Bimbo Bakeries USA; Sue Small, Regional Director of Catering & Sustainability, Aramark; and Kyle Cahill, Senior Manager of Environmental Impact, Blue Cross Blue Shield. This panel discussion was preceded by breakout networking sessions. Key takeaways included the integration of CSR into every decision that is made and the importance of viewing healthcare and food as holistic and interrelated systems. CGO: The Center for Gender in Organizations continues to convene, host and direct events, seminars and training sessions designed to advance gender equity in organizations of all types. A partial list of events is listed below. In April 2012, The African Universities Gender Resource Network (AUGERN) was hosted by the SOM’s Center for Gender in Organizations in April 2012. Members were invited to share updates on gender mainstreaming at their institutions and attended the Simmons College Leadership Conference. 15 In March 2012, more than 35 international women Fulbright Scholars participated in a three-day strategy and leadership caucus, as part of the distinguished 2012 Fulbright Leadership and Re-entry Seminar for Women from the Western Hemisphere. Seminars and workshops were lead by the CGO director and faculty. In December 2011, the SOM/CGO Women in Nonprofit Network series featured Head of School Sister Marie Juvenal Mukanurama of the Maranyundo School for girls in Rwanda. In January 2011, the CGO provided Bystander Awareness Training to the Five College Consortium at Amherst College. Bystander Awareness Training provides specific examples and skills of civil courage to empower bystanders to take on a challenging but important role in creating a more inclusive and diverse culture. In July 2011, the CGO delivered a new, comprehensive training workshop: Building Capacity for Gender Analysis at Oxfam America. CGO worked closely with key Oxfam America staff to design and deliver a customized workshop ensuring relevancy and fit with the goals and programs in their work with partner organizations, donors, and internal staff. 16 Looking Forward The Simmons School of Management is excited to continue to be an active contributor to the established PRME Gender Working Group. Dean Minehan, along with Professors Lynda Moore, Stacy Blake-Beard, and Patricia Deyton are representing Simmons in the PRME Working Group on Gender led by Bentley's Professor Patricia Flynn. Professors Moore, BlakeBeard and Deyton offer their expertise in gender roles within the organization developed through years of research and activities supporting gender and diversity initiatives. This group most recently created a wikispace. Next steps include populating it with materials for institutions to access articles, business cases, and other resources to better teach about the role gender plays in organizations. We are motivated to be a value-add to other working groups as well. In the early fall, Simmons explored the possibility of proposing an international working group to promote women's professional leadership. We researched the Indian School of Business, Tsinghua University, The American University of Cairo, and Fundacion Getulio Vargas, determining current program offerings, research initiatives, and established working group relationships. Our research was conducted to determine whether partnering with one or multiple institutions could form a strategic partnership for a PRME working group. We determined the current PRME working groups were covering the main themes of women and professional leadership; however, Simmons is still open to partnering on different initiatives in the future. In particular Simmons is exploring leadership in PRME working groups on Sustainability and CSR. In the upcoming year, the SOM will further develop its Principled Leadership program through the recruitment of a Chair in Principled Leadership who will be tasked with program development, fundraising for support activities, and exploring international partnerships. The Chair will join a small but vibrant faculty devoted to the mission and principles of socially responsible management education. Finally, Simmons College has committed to develop programming in social entrepreneurship college-wide which will supplement the SOM’s current coursework. 17