The development of multimedia learning resources & e-portfolios Professor Paul Maharg Glasgow Graduate School of Law presentation 1. Overview of interviewing learning in GGSL 2. Foundation Course in Professional Legal Skills 3. Multimedia units 4. Practice: student-on-student; student-on-SC 5. Assessment 6. Further developments: E-portfolios 7. Portrait of the tutor as designer… UCLA Client Counselling Conference 21.10.06 2 1. Overview of interviewing learning in GGSL Foundation Course in Professional Legal Skills: One lecture Multimedia units Two two-hour workshops Voluntary practice …with another student (using bank of unseen scenarios …with a standardised client Compulsory Assessment With standardised client Assessed f2f by SC (comms & client handling skills via interview) and tutor (legal substance, next steps, etc, via interview record form) UCLA Client Counselling Conference 21.10.06 3 2. Foundation Course in Professional Legal Skills Two week course on skills of: Legal writing, eg letters Legal drafting, eg contracts Interviewing Negotiation Advocacy UCLA Client Counselling Conference 21.10.06 4 theory, what theory? Very little theory of ICT use in professional legal education, so what theory, what models? Foundation Course was cognitive-based, therefore constructivist learning not appropriate: Instructional Design was the theory base phenomenographical emphasis on understanding process UCLA Client Counselling Conference 21.10.06 5 resource-based learning… In most professions thinking about the theory-practice relationship is still dominated by the applicative mode of use and one or two dominant interpretative paradigms. This limits both the potential use of theory and our capacity to interpret, refine and improve practice. Moreover the whole process of practical reasoning is almost totally neglected. […] When a group of orthopaedic surgeons were interviewed about their own professional learning, they highlighted a need to observe a number of experts tackling ill-defined problems, each in their own style, and for an additional commentary by each expert explaining what he was doing and thinking at the time. Resources of this kind are rarely put at the disposal of professionals in either initial or continuing education. Michael Eraut, Developing Professional Knowledge and Competence. The Falmer Press, London, 1994, p.50 UCLA Client Counselling Conference 21.10.06 6 theory informing our practice… Cognitivist & instructional design theory of the Foundation Course means we needed a structure of: Tell Show Do (students in lectures/demonstrations) (students in multimedia examples) (students practise in role play and simulations in workshops) UCLA Client Counselling Conference 21.10.06 7 3. Multimedia units Foundation Course in Professional Legal Skills UCLA Client Counselling Conference 21.10.06 8 feedback results The resources were easy to use... 80 70 60 50 40 30 20 disagree completely disagree strongly disagree Agree agree strongly agree 0 entirely 10 UCLA Client Counselling Conference 21.10.06 9 feedback results The resources were well integrated with the Foundation Course lectures... 70 60 50 40 30 20 10 0 entirely agree strongly agree Agree disagree strongly disagree completely disagree UCLA Client Counselling Conference 21.10.06 10 feedback results The resources were helpful in modelling the legal skills for me... 50 45 40 35 30 25 20 15 10 5 0 entirely agree strongly agree Agree strongly disagree completely disagree UCLA Client Counselling Conference 21.10.06 11 feedback results – quality of content not very interesting good 60 50 40 30 20 10 0 excellent Interviewing... UCLA Client Counselling Conference 21.10.06 12 4. Practice: student-on-student; student-on-SC Students practised with each other on unseen scenarios Performance is videotaped Tapes sent to tutors who give feedback on performance Students practise with a SC Make an appointment SC gives feedback on a feedback sheet UCLA Client Counselling Conference 21.10.06 13 5. Assessment Digitised video of client interactions, to be used within an online portfolio environment that would enable users to create video files upload files to a central server view client assessment of their performance in the file provide their own reflective comment upon that performance liaise with tutors and others on the performance link the environment to video assets that give examples of good and poor performances, benchmark performances, etc. UCLA Client Counselling Conference 21.10.06 14 Consumer DV camcorder Touchscreen 15” TFT monitor. Large ‘Viewfinder’ Playback monitor Video transport controls Bluetooth remote keyboard & mouse UCLA Client Counselling Conference 21.10.06 15 UCLA Client Counselling Conference 21.10.06 16 UCLA Client Counselling Conference 21.10.06 17 UCLA Client Counselling Conference 21.10.06 19 UCLA Client Counselling Conference 21.10.06 20 UCLA Client Counselling Conference 21.10.06 21 UCLA Client Counselling Conference 21.10.06 22 5.2. Further developments: e-portfolio… UCLA Client Counselling Conference 21.10.06 23 UCLA Client Counselling Conference 21.10.06 © Pebble Learning 24 PebblePad UCLA Client Counselling Conference 21.10.06 25 UCLA Client Counselling Conference 21.10.06 27 UCLA Client Counselling Conference 21.10.06 28 UCLA Client Counselling Conference 21.10.06 29 UCLA Client Counselling Conference 21.10.06 30 UCLA Client Counselling Conference 21.10.06 31 UCLA Client Counselling Conference 21.10.06 32 UCLA Client Counselling Conference 21.10.06 33 lessons learned… Don’t: use IT unless there’s a perceived need for it develop multimedia resources as an isolated strategy define benefits in terms of costs alone design without planning plan without student & staff training underestimate time, cost, energy, re-drafting UCLA Client Counselling Conference 21.10.06 34 lessons learned… Do: keep development plan as flexible as possible centre IT learning around social learning activities integrate learning technology as low as possible in teaching & learning interventions try to anticipate the operational (day to day) as well as the policy and strategic needs make the resources part of the culture of your T & L use the resources as an agent of change as well as part of the change strategy share vision & objectives - with everyone who’ll listen! UCLA Client Counselling Conference 21.10.06 35 staff development issues Multimedia is not simply resource-based learning: it’s more powerful and requires careful placing within the curriculum E-learning is different from book/video learning: more individual paths, more opportunity for direct modelling Staff need to be informed of content and how the content is to be used by students Production of initial training materials costly, and staff should appreciate this Staff require to know the context that students are working within. UCLA Client Counselling Conference 21.10.06 36 portrait of the teacher as designer In the GGSL…? Shift in traditional role of staff as centre of the knowledge web Knowledge and skills are distributed across webs Staff spend more time designing online learning with SC trainers, tutors, postgrad assistants, trainees, student monitors, ie design work using… resources simulations just-in-time learning salon & masterclass models of group learning … over whole programmes of study. Within and between disciplines Within and between institutions internationally UCLA Client Counselling Conference 21.10.06 37 contact details Email: karen.barton@strath.ac.uk paul.maharg@strath.ac.uk Blog: http://zeugma.typepad.com Address: Glasgow Graduate School of Law Lord Hope Building University of Strathclyde 141 St James’ Road Glasgow G4 0LU UCLA Client Counselling Conference 21.10.06 38