Eliminating EXCUSES: Being Accountable for Your Own Success A Requirement for Life and Business Advancement Natalie B. Bryant , M.A. – SOM Director of Practice Development Accountability O To give an accounting of – To answer for Your choices Your actions Your outcomes The Price Paid for a Lack of Accountability O Wasted time covering your tail O Pointed fingers and blamed others O Felt powerless and out of control O Didn’t know what to do O Wasn’t personally vested O Ignored problems O Waited too late to act What percentage of YOUR SUCCESS is up to YOU vs Outside Conditions? OChoices OActions/Behaviors OOutcomes 85% Good News….. O Not just a Mind Set O Skill Set that can be LEARNED! Three Step Process O Clarifying Responsibilities O Taking the Initiative O Owning the Outcome Clarifying Responsibility O Role O Processes O Check List O WHO does WHAT? O Overlap? O Gaps? Clarifying Responsibility O Manage Expectations Ask questions Make agreements Clarify everything What's expected of everyone including YOU! Clarifying Responsibility O Recognize YOUR AUTHORITY Know your power If you don’t take care of YOUR responsibilities, someone else will. Result – YOU are no longer needed. Giving that power away only happens with your permission! Taking the Initiative O Self Empowerment Take Actions/Risks for desired outcome Seek out available resources Step outside your comfort zone Find the motivation Taking the Initiative O Responsibilities O Actions and Choices O Goals and Outcomes Set SMART Goals O Specific O Measurable O Achievable O Relevant O Time - Bound Taking the Initiative O Control YOUR time Set Goals – Make a plan Track projects and deadlines Resist over-scheduling Estimate realistic time commitments “NO” is an empowering word Owning the Outcome O Police Yourself Hold yourself accountable Don’t depend on others to do it Don’t blame others or make excuses Choose accountability, even if not caught by others! Owning the Outcome O Tell the Truth Everyone messes up To lie/cover up – makes it worse Honesty builds respect and trust Owning the Outcome O When trouble arises, look at YOURSELF first. What is the problem? What are YOU doing/not doing that contributed to problem? How can YOU solve the problem? Learn from the Outcome OBe Accountable for results! How will YOU handle failures Analyze the outcome Roses Blossoms Thorns Do you have the COURAGE to examine YOUR PERSONAL ACCOUNTABILITY? O Quantify your perceptions O Quantify anonymously your superiors, colleagues, and subordinates perceptions O How do they compare? Benefits of Being Accountable O O O O O O Three Step Process O Clarifying Responsibilities O Taking the Initiative O Owning the Outcome Be SMART! O Make the commitment O Never require anyone else to hold YOU accountable O Take control of YOUR job and YOUR life! EXCUSES Choose to be ACCOUNTABLE! Bibliography & Suggested Reading O Barron, G & Crenshaw , J. , Leadership Without Excuses: How to Create Accountability and High-Performance; McGraw Hill Publisher, 2012 O Connors, R., Hickman, C., Smith, Thomas & Tom, The OZ Principle: Getting Results Through Individual and Organizational Accountability; Prentice Hall Press, October 1998. O Galindo, Linda. The 85% Solution: How Personal Accountability Guarantees Success – No Nonsense, No Excuses; Jossey Bass Publications, October 2009. O Samuel, Mark. Making Yourself Indispensable: The Power of Personal Accountability ; Penguin Group (USA) Incorporated, April 2012