Flying into Your First Job
Angeline Barnes
Community Relations Executive
London City Airport
February 2005
Securing That Job After University
Presentation
Introduction to LCY
Our recruitment process
Case study: LCY Graduate Training
Scheme 2004
February 2005
Securing That Job After University
LCY - Who are We?
 Business airport
 Privately owned
 6 miles to City of London
 2 miles to Canary Wharf
 10 minute check in
 5 minutes from plane to
taxi
 Scheduled and private
aircraft
 Fastest processing times
in Europe
February 2005
Securing That Job After University
LCY - Who are We?
 1.7 million passengers in
2004
 23 destinations
 13 airlines
 Government White Paper
indicates increase in
capacity of existing
airports
 Our passengers numbers
expected to grow
February 2005
Securing That Job After University
Our Growth
February 2005
Securing That Job After University
Employment
 Approximately 270
people employed by
London City Airport Ltd
 Up to 1300 employed on
site
 With passenger numbers
growing, expected growth
in numbers employed
 Employment with airlines,
restaurants, car rental,
transport, Customs,
Police, Air Traffic Control
and many more
February 2005
Securing That Job After University
Our Recruitment Process
Recruitment is very important, costly exercise
Our business success is service delivery,
providing our passengers with service that
exceeds expectations
We want people with the right skills and
experience, but more importantly the right
attitude!
We take a number of steps to ensure we get it
right
We often have vacancies in a variety of key
roles
February 2005
Securing That Job After University
Our Recruitment Process
Similar process for all positions at London City
Airport Ltd
Advertised with Reed Recruitment
www.reed.co.uk
Application form, do not accept CV’s
All jobs are advertised internally
LCY encourages internal promotion, high
competition for all roles
If applicable positions advertised in specialist
magazines and websites
February 2005
Securing That Job After University
Case Study
London City Airport
Graduate Training Programme
2004
February 2005
Securing That Job After University
Case Study – LCY Graduate
Recruitment
Structured and wide ranging programme
of work
Training and development for graduates in
all aspects of our business
Programme takes place over a 14 month
period
February 2005
Securing That Job After University
Graduate Programme 2004
For the 2004 intake, the scheme was
advertised on www.reed.co.uk
Advertised in ‘Prospects Today’ weekly
publication and web
www.prospects.ac.uk
February 2005
Securing That Job After University
Job Description/Person
Specification – HINTS!
 When replying to an
advertisement, request a
copy of the job
description and the
person specification
 LCY person specification
will identify essential and
desirable attributes
 Important tool when
completing the
application form
February 2005
Securing That Job After University
Graduate Scheme
Person Specification Attributes
Physical i.e. Well presented
Education and Training i.e. 2:1 or 2:2 degree
Experience i.e. team work, customer service
Specialist Skills and Knowledge i.e. Microsoft
packages, presentation skills
Personal Qualities i.e. self starter, confident
Social Circumstances i.e. able to work shift work
February 2005
Securing That Job After University
LCY Application Form Questions
Equal opportunities
information
Personal details
Driving license
Education and
training
Employment history
Personal qualities
February 2005
Career aspirations,
personal
achievements and
other activities
Absence details
Consents
References
Declaration
Securing That Job After University
Do’s and Don’ts!
When Completing the Form
DO
 Read the application form
very carefully
 Make a copy, draft first
 Pay attention to
particulars, i.e. black ink
 Answer all of the
questions
 Ask references for
permission
 No spelling, grammatical
or punctuation errors
February 2005
Securing That Job After University
Do’s and Don’ts!
When Completing the Form
DO
 Keep to the space
provided
 Keep a copy of
completed application
form
 Give examples
 Demonstrate you have
knowledge of business
and the job description
and person specification
 Send in on time!
February 2005
Securing That Job After University
Do’s and Don’ts!
When Completing the Form
DON’T
 Leave any unexplained
gaps
 Don’t lie about your
interests abilities or
achievements
 Damage the form
 Get anyone to fill in form
for you (only in special
circumstances)
February 2005
Securing That Job After University
Otherwise The Result will be …..
February 2005
Securing That Job After University
Next Stage – The Assessment Day
Recruitment is a long process – so don’t
put all eggs in one basket!
You will be contacted by Reed
Employment
Lots of competition: In 2004,
400 requested application forms.
200 applied.
35 invited to Assessment Day.
February 2005
Securing That Job After University
Our Assessment Day
 Held at LCY
 Asked to deliver a 3
minute presentation on
yourself
 Sit a test – local
knowledge, priorities,
report writing, financial,
letter writing
 Participate in group
exercise
 10 minute ‘informal
interview’
February 2005
8 assessors
Looking at:
Personal presentation
Punctuality
Interest and
enthusiasm
Listening skills
Team work
Initiative
Test results
Securing That Job After University
First Interview Stage
Following the
Assessment Day, 10
people asked to a first
interview
Interviewed by 2 pairs
of LCY managers
February 2005
Hints
Come to the interview
prepared
Research our
business
Think about the
questions we are
likely to ask
Arrive on time
Come well presented
Securing That Job After University
Interview Structure
Warm up questions i.e. How did you travel here today?
Assess your understanding of our business i.e.
What makes us different to other airports?
Education/experience i.e. During your weekend job at Tesco,
describe a situation when have had to deal with conflict. How did you cope?
Life outside of work i.e. What do you do in your spare time?
You will be given scenario questions i.e. A doctors
(specialist) appointment you have waited for for 6 months has been offered
to you on the same day as a crucial meeting at work. What will you do?
We want examples relating to you!
Please ask us questions!
February 2005
Securing That Job After University
Attributes/Behaviours to Get you to
the Next Stage
A Degree and clean criminal record are the
starting points!
Demonstrate a willingness to learn, and a desire
to work for LCY
Have direction, let us help you to get there
Flexibility and show initiative
Smart appearance, eye contact, shake hands!
Friendly smile and confidence
Answer the questions, giving examples – THINK
before you answer!
February 2005
Securing That Job After University
Second Interview
5 people were asked
to a second interview
Interview with the
Director of Business
Development and the
Managing Director
February 2005
HINTS
 Get a part time job while
studying – all work
experience is valuable
 Don’t sit around waiting
for the perfect job!
 Sell yourself, treat it as a
marketing campaign!
Securing That Job After University
2004 LCY Graduates
200 applied, 3 joined our scheme!
Their profiles
–
–
–
–
–
–
Speak foreign languages
Good grades at University, 2:1
Demonstrated interest in Aviation/LCY
Solid work experience
Polished interview techniques
Team player, self motivated, self starter, works well
under pressure, confident, strong communication
skills and has the desire to succeed
February 2005
Securing That Job After University
Your Next Step
London City Airport Account Manager at
Reed is Tanya Saunders, phone: 0207 517
3590
Treat the recruitment process for any job
as a serious event
Regularly check our vacancies on
www.reed.co.uk
February 2005
Securing That Job After University