Conceptual Foundations of Nursing Peggy Korman, CNM How would you define Nursing? Nursing • Caring • Commitment • Dedicated to meeting the health needs of people 3 Florence Nightingale • Environmental theory • A person’s surroundings such as clean air, water, and lighting can play a part in their healing process and their quality of care Virginia Henderson “first lady of nursing” • “Definition of Nursing” • Nurses should help a client regain as much independence as quickly as possible with a holistic approach • Treat each client as an individual, include them in the plan of care and assist them with a quick and healthy recovery Jean Watson • Philosophy and Science of Caring • Supports humanistic and holistic care; focus on “caring” promoting health and preventing illness. • Focus on the importance of the “caring “ relationship and communication in an individual’s health Patricia Benner • Nurses move through stages of expertise and skill as they practice nursing; defines a set of competencies from novice to expert nurse • Made nursing aware of effects of clinical skills on client care and client outcomes. • Made community more aware of nursing as a responsible and caring practice Dorothea Orem • Self-Care Deficit theory of nursing • Nurses assist clients to their highest level of selfcare • Made nurses more aware of individualized client care, their participation in the plan of care and return to their highest possible level of self-care Madeline Leninger • “Margaret Mead of Nursing”: pioneer nurseanthropologist • Encourages nurses to gain an awareness of the uniqueness of each culture to meet the individual needs of each client • Culturally specific care is provided in a caring manner Betty Neuman • Systems Model • Wholistic approach to client care, addresses homeostasis of the client and the environment • Focus on primary prevention • Wholistic approach to assessment and clientcentered care • Encourages continued research Hildagard Peplau • Client-nurse relationships use interpersonal skills and knowledge gained through previous research from other disciplines • You must understand your own behavior before you can help someone else understand his behavior • Used in mental-health field to develop therapeutic communication What did you see??? • Yes we provide care and comfort to the sick • We function independently and collaboratively • Must haves: assertiveness, knowledge, ability to make sound judgments, ability to communicate in the written and oral form, spirit of collegiality with other team members. Becoming A Caring Nurse at DSN Nursing, Person, Environment, Wellness, RBC Values The Nurse: Patient Advocate, Care-Giver, Educator, Change Agent, Leader, User of RBC Values/Practice Benners stages of Development: Novice-Advanced Beginner-CompetentProficient-Expert Nurses deal with the whole person Marjory Gordon’s Functional Patterns • Helps us organize information about patients • Consistent with human needs • Health perception, Activity & Exercise, Nutrition, Elimination, Sleep & Rest, Cognition & Perception, Coping & Stress, Sexuality • Welcome to NRS 320!!!! All this and more…. Health, Wellness, Illness • Health is “a state of complete physical, mental and social well-being, not merely the absence of disease or infirmity” (WHO, 1948) • Holism • Disease: a state of disharmony of mind, body, emotions, and spirit. Illness Prevention • Primary prevention: • Secondary prevention: • Tertiary prevention: Complimentary and Alternative Therapies Definitions • Complementary therapy: • Used with conventional treatment • Alternative therapy: • Used in place of conventional treatment Complementary/Alternative Medicine (CAM) • Factors contributing to popularity: National Center for CAM • Established in 1998 at National Institutes of Health (NIH) • Rigorous research on CAM • Training CAM researchers • Disseminating information to public and professionals • Integrative medicine Benefits of CAM • Emphasizes maintenance of wellness and prevention of illness • Utilizes a holistic approach • May be less expensive • May be more accessible Risks of CAM • Lack of standardization • Lack of regulation and research • Inadequate training and certification of some healers • Financial and health risks of unproven methods Traditional Chinese Medicine Ensures a balance of energy Chi is invisible flow of energy in the body. Chi flows along pathways or meridians. Yin and yang: Opposing pathways that form the whole Quigong Ayurveda • Five elements: • Ether, wind, fire, water, and earth • Three tendencies, called doshas: • Vata, pitta, and kapha • The goal is to balance the doshas Homeopathy Healing system that uses like to cure like Remedies are minute dilutions of substances Reiki Therapeutic Touch YOGA Reflexology Massage Meditation Herbal Remedies • Nutritive value of foods • Dietary supplements • Herbal medicine Manipulative and Body-Based Therapies • Chiropractic medicine • Hydrotherapy • Exercise • Massage therapy • Hatha Yoga • Reflexology Acupressure/Acupuncture More Mind-Body Therapies • Hypnosis • Biofeedback • Visualization • Guided imagery • Meditation • Prayer Healthcare in the community and Home • The design, delivery and evaluation of healthcare services in the community. • Community= workplace, school district, geographic area, managed-care enrollees, the HOME. • Discharge planning “a coach”: helps pt move from one level of care to another within or outside the current healthcare facility. Referrals. Assessment. Pt education. Advocacy. Holistic care. Know the community resources. Cultural Awareness, Sensitivity and Competence A Culturally Competent Professional ….performs in a manner that meets the expectations of a particular cultural group, and acknowledges that group’s values, beliefs and practices. “Indeed nursing itself, is a largely cultural phenomenon” Specific to Nursing… “Culturally competent care occurs when the nurse adjusts attitudes and behaviors to work effectively in cross-cultural situations.” (Cross, Bazron, Dennis, & Issacs, 1989) Who says we need cultural sensitivity • WHO • US HHS • The Bureau of Nursing • CDC • JCAHO • Healthy People 2020 • Be honest, you do too! Iceberg “Awareness” a better word • Be very cautious with generalizations • Learn to ask questions and listen to the answer • Be prepared to get a different answer to what you believe to be the same question • Be flexible • Laugh: culture can become very political, be more lighthearted Watch Translation • Medical words • What the pt hears • Could be completely different Stategies to Achieve Cultural Competence Strategies…. How do you ask about Cultural Wishes or Needs??? • Don’t be shy • Let the patient and family know that you CARE! • Approach in a non-judgmental manner • Express an interest in their culture and traditions • Keep a resource book or current articles available on your unit • Document any preferences so the next shift will be able to provide continuity Use Translation Services • Availabililty of translator (NOT family or friends) is now required by Federal payers • Lay workers are NOT adequate for medical translation • 1-800-At & T Translation Line!!!!! 1-800-874-9426 • Many local advocacy groups offer assistance • Internet translation available Plan for “Cultural Transformation” • Review JCAHO Standards regarding patient care • Seek resources for written materials with diverse ethnic representation • Consider a “Cultural Nursing Rounds” format for education of staff • Develop contacts in your community with various ethnic groups • Be a cultural Change Agent 100 Questions and Answers About Arab Americans • www.allied-media.com/ArabAmerican/100%20questions%20about%20arab%20ameri cans.htm DSN Video • Jane’s School Video Communication and Nursing Practice • A lifelong process for nurses • An essential attribute of professional practice • Builds relationships with clients, families, and multidisciplinary team members Nonverbal Communication Communication and Interpersonal Relationships • The means to establish helping and healing relationships. • The ability to relate to others is important for interpersonal communication. • Developing communication skills requires both an understanding of the communication process and of one’s own communication experience Levels of Communication matching exercise 1. Intrapersonal A. One-to-one interaction between two people 2. Interpersonal B. Occurs within an individual 3. Transpersonal C. Interaction with an audience 4. Small Group D. Interaction within a person’s spiritual domain 5. Public E. Interactions with a small group of people Professional Nursing Relationships • Nurse-client helping relationships • Nurse-family relationships • Nurse-health team relationships • Nurse-community relationships Elements of Professional Communication Appearance, Demeanor, and Behavior Courtesy Use of Names Trustworthiness Autonomy and responsibility Assertiveness Therapeutic Communication • Seeking Clarification: • Sharing Observation: • Silence: • Summarization: Therapeutic Communication • Open Question: • Paraphrasing: • Reflection: Therapeutic Communication • Acknowledgement: • Closed Question: • Focused Question:. • Giving information: Blockers • False Reassurance: • Giving Advice or Opinions: • Showing Approval or Disapproval: • Sidestepping the Topic: • Stereotyped Responses: Blockers • Asking “Why” Question: • Changing the topic: • Defensive Responses: • Failure to listen: