FREQUENTLY ASKED QUESTIONS PABX BUNDLES JULY 2013 Product Management 1. What is PABX Bundle? PABX bundle is a one in-all communication solution for Small Enterprises and SOHOs, who wish to acquire and own a system at an affordable price. This special consists of PABX system inclusive of 1x7 button digital phone, 2x Gigaset A120 Cordless phones, 2x ISDN Line Card, 4x Digital extension Card, and 2 x Analogue extensions. 2. What is PABX? This PABX (private automatic branch exchange) is a telephone system within an enterprise that switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines. The main purpose of a PABX is to save the cost of requiring a line for each user to the telephone company's central office. 3. What are the objectives of the PABX bundle? Increase Market share Increase Voice Revenue Attain New Customers Generate new revenue streams 4. What are the benefits from this offer? Offers automatic call routing Limited mobility Comprehensive “follow me functionality Enabling easy expansion or connection to other offices and branches 5. What are Building Blocks of the PABX Bundle? Samsung OfficeServ 7030 PABX 1x 7 button digital phone 1 Product Management 2x Gigaset A120 Cordless phones Wonder plug: Surge Protection Plug top Tripp Lite Voltage regulator Black Multi plug 2 Product Management Krone disconnect block Connection Box with back frame 6. What are the key product features? • Automated Attendant, Uniform Call Distribution (UCD), and Call Queuing with comfort messages ensure calls are handled efficiently. • Cost effective IP trunks using industry standard SIP protocols • Easy to deploy IP extensions for remote workers and/or other offices • Wi-Fi for wireless voice and data • Mobile extension functionality allows mobile phones (or other numbers) to be seamlessly paired with desktop phones • Flexible and easy to grow • Voicemail and e-mail integration • Auto Attendant • Can accommodate 4 Analogue lines or 2 BRI lines and 10 extensions 7. Who are target market? Small Enterprises SOHO (Small Office Home Office) 8. Why should the customer choose TN’s PABX Bundle offer? TN provides reliable and stable products and services Countrywide representation Availability of Toll Free customer care support (known for good customer support) Well established brand giving customer peace of mind Competitive price and flexible product offerings 3 Product Management 9. What are the payment options? Cash and or Installments 10. How and where can customers apply for the service? A customer can contact any of the below listed Sales Representatives: 1100, or SMS PABX 060123 4 Product Management or call tollfree on