The Cats’ Den Anthony Berni, Jack Jackson, Lauren Ronan, and Jackie Giovanniello The Cats’ Den • Sports Bar ▫ Focus on Villanova Game Days • Ideal Atmosphere ▫ High Spirited ▫ Large Flat Screen TVs ▫ Finger Food Mission Statement Our mission is to provide a lively, school spirited atmosphere where students and families alike can come to enjoy a wide range of sporting events and affordable food and drink. Market Analysis • Broad interest in: ▫ Food ▫ Sports ▫ Drinking • Geographically located in Villanova Area • Fans of Collegiate sports ▫ Villanova Target Market • Villanova students and alumni with active interest in Villanova sports. ▫ Want to watch games in social environment Competition • Local Bars ▫ Kelly’s, Maloney’s, Flip & Bailey’s, etc. Similar Services Offered Established Reputation • Flip & Bailey’s Villanova game day specials ▫ $2.50 Bud Lights and Budweiser before games ▫ $10 Buffet Order Qualifiers • Going beyond Villanova: ▫ NFL, MLB, NHL, NBA Sports Packages ▫ World Cup 2014 Coverage Differentiation • Accessible to Students of All Ages • Shuttle To and From Campus ▫ Convenient ▫ Inexpensive • Timely Service ▫ Well Trained Workforce Our Suppliers Sysco Philadelphia a. Sysco iCare - Customers First ▫ ▫ ▫ Customer Consultation Business Consultation Culinary Consultation US Foods • Allentown, PA • 350,000 national brand products plus private label • Culinary equipment and supplies • Profitbuilder Pro – Resource Advantage • One-Click Reporting Anheuser-Busch • Largest brewing company in the US • Distribution centers within 25 miles of our location • Specialty deals such as Monster Energy Quality Strategy • Overall Approach 1. Conformance to Specifications 2. Psychological Impressions • Costs of Quality 1. Prevention Costs 2. External Failure Costs Lean System • The Cats’ Den will focus on eliminating “waste” such as: 1. 2. 3. 4. Waiting Inventory Inappropriate Processing Motion • Implement 5S Method - Goal: To sustain and maintain a continuously clean and efficient environment Quality Control Product Quality Internal Review Procedure Measures: • Inventory Level • Speed of Service • Quality of Food and Drink Eliminating: • Waiting • Inventory • Motion Menu – Food Food Nachos Buffalo Wings French Fries Cheese Fries Mozzarella Sticks Chicken Quesadillas Onion Rings Soft Pretzel Bites Chips with Queso and Salsa Cheeseburger Sliders Hotdog Sliders Chicken Tenders Food Specials $8.29 $8.69 $3.75 $4.75 $6.85 $3.95 $4.99 $5.99 $3.99 $9.89 $6.49 $6.95 Villanova Game Days: Buffalo Wings Nachos $5.00 $6.00 Menu – Drinks Drinks Soft Drinks Draft Beer: Blue Moon Miller Lite Bud Light Coors Light Budweiser Stella Artois Sam Adams Lager Heineken Well Drinks Shots Drink Specials $2.00 $4.25 $4.25 $4.20 $4.25 $4.75 $5.75 $5.25 $5.25 $5.00 $4.00 Thursday: Bud Light Bottles (All Day) $3.00 Friday: Bud Light Bottles (All Day) $3.00 Saturday Bud Light Bottles Well Drinks (10-12) $3.00 $2.00 Villanova Game Days: Bud Light Pitchers Well Drinks $5.00 $3.00 Demand Management • Weekend vs. Weekend/Gamedays ▫ 800 weekend/gameday customers ▫ 250 weekday customers • Executive Demand Forecasting method Food Sales Food Sales cont’d • Expect increase in demand • Limited size of Villanova University acts as ceiling for demand growth • Delphi Method Beer Sales • Weekend/Gamedays = 3,000 units • Weekday = 940 units • Average patron consumes 5 beers during 3 hour stay ▫ 1 beer every 36 minutes • Market Research Forecasting Method Future Development • Food-to-Go Window ▫ After Hours ▫ Further Differentiation Questions?