IT Basics for Supply Networks/2 Dr. Withalm 24-Mar-16 IT Basics for Supply Networks Lectures at the University of Bratislava/Autumn 2014 30.09.2014 Lecture 1 Introduction in CNO’s & Basics of Supply Networks 07.10.2014 Lecture 2 Kanban & Essential Supply Chain Processes 21.10.2014 Lecture 3 Business Processes & Semantic Web 11.11.2014 Lecture 4 SOA and SOA basing on J2EE 18.11.2014 Lecture 5 B2B & Cloud Computing including SaaS 2 24.03.2016 Dr.Withalm IT Basics for Supply Networks Today’s Agenda ITA COIN Collaboration Kanban SCPP (Supply Chain Process Platform) Challenges & Requirements on CDCP DCP (Demand Capacity Planning) CDCP (Collaborative Demand Capacity Planning 3 24.03.2016 Dr.Withalm IT Basics for Supply Networks ITA COIN Collaboration/1 History and Motivation COIN: As an EU FP7 Project COIN leverages from the experience of it‘s members and the results of other EU projects (ECOLEAD, ATHENA and others as well). One of the goals of COIN is to show relevance of the COIN results in reality. ITA: ITA represents IT & Consulting companies and their experts giving service to the Automotive Industry and is affiliated with VDA – the association of the German Automotive Industry with more then 600 members. Odette: Odette International is an organization, formed by the Automotive Industry for the Automotive Industry. It links the 4000 plus businesses in the European Automotive Industry and their global trading partners. Odette released a „Demand Capacity Planning - DCP“ recommendation 2004 which is accepted by the European Automotive Industry as a standard. ITA/VDA: ITA/VDA started a project to add collaborative elements to DCP and enriched the processes with interoperable and state of the art technologies and methods – „Collaborative Demand Capacity Planning – CDCP“. First draft will be released first quarter of 2010. ITA/VDA could be viewed as a „COIN Multiplier“ for COIN to leverage from the outcome of the CDCP project (Model and Processes) to show the practical relevance of COIN results. 4 24.03.2016 Dr.Withalm IT Basics for Supply Networks ITA COIN Collaboration/2 Two sides of the COIN Experiences in the past have proven that suppliers in the Automotive Industry are not really mature to apply EI Services, which were selected in the CDCP sub project PoC and which will be provided via a Generic Service Platform. These EI Services will be elicited, evaluated, designed and partly implemented by the EU project COIN and adopted to the specific requirements of the Automotive Industry by the CDCP sub project PoC. The first sub project ECMM will assess the maturity level of suppliers concerning the ability to apply EI Services in the context of CDCP. To introduce CDCP within the Automotive Industry different accompanying actions are taken. These accompanying measures will be performed in sub projects of the CDCP main project. Especially the synergy with the EU project COIN will utilized in order to execute these sub projects. The sub projects which are described later on in detail will deal on the one hand with Enterprise Collaboration Maturity Model (ECMM) assessments and on the other hand with Serious Gaming. The second sub project Serious Gaming in turn will establish concrete SG’s to overcome weaknesses which were revealed in the preceding ECMM assessment. ECMM has been developed during the COIN project and is a derivate of the CMMI assessment methodology, while SG was also applied in the course of the COIN project. As both of the sub projects will be jointly headed by ITA and COIN members. It will be suggested that in the case of the sub project ECMM ESI should be the leader of the COIN part while BIBA should be heading SG. Both sub projects are structured in WP’s where WP1 will always tackle project management issues. The efforts of WP1 will be estimated by 10% of the effort of the whole sub project. 5 24.03.2016 Dr.Withalm IT Basics for Supply Networks ITA COIN Collaboration/3 CDCP Programme CDCP Validation & Service Rollout CDCP Supplier Encouragement Process Model Verification CDCP Processes - Collaborative Demand Capacity Planning Processes Update of DCP with collaborative elements Formal description of CDCP Model & CDCP Process Executable processes and well defined messages Executable Processes will be published on ITA Portal for the Automotive community Draft of update of recommendation and executable processes will be released 2010 by ITA/VDA Core Collaborative Processes DCP/SCI/COIN CDCP Processes ITA/VDA Portal Elements CDCP Rollout COIN/ITA/VDA/ Technikum/BIBA 6 CDCP Business Facilitation BIBA is a Scientific Organization COIN represents EU experts in Collaboration & Interoperability ITA represents Automotive IT & Consulting Companies Odette represents European Automotive Industry Logistics Technikum is a Scientific Organization VDA represents the German Automotive Industry 24.03.2016 Related Projects DCP - Demand Capacity Planning Verbal Description of DCP Model & DCP Process Recommendation released 2004 by Odette SCI - Supply Chain Interoperability Recursive Modeling Principles for Supply Networks Interoperable Messaging for Supply Networks Interoperability Architecture COIN – Enterprise Collaboration & Interoperability The mission of the Coin IP is to study, design, develop and prototype an open, self-adaptive, generic ICT integrated solution in the field of Enterprise Interoperability and Enterprise Collaboration. Dr.Withalm CDCP Rollout - Collaborative Demand Capacity Planning Validation & Service Rollout A CDCP Service Rollout A1 Process Model Verification Proof of Concept for CDCP with a significant sub network of a Supplier Network A2 Portal Elements Offer of elements for interoperable use of CDCP services in federated portals B CDCP Supplier Encouragement B1 Supplier Assessment Use of ECMM assessment method - a CMMI derivate - in order to appraise their ability to take advantage of CDCP. B2 Serious Gaming Training and education of CDCP by use of state of the art elearning methods C CDCP Business Facilitation C1 Business Models Evaluate business models to lower the barrier to bring CDCP to the market C2 Marketing Models Evaluate marketing models to decrease the time to market of CDCP IT Basics for Supply Networks ITA COIN Collaboration/4 CDCP Roll Out ITA will support COIN in: Collecting of EC/EI requirements of suppliers within the Automotive Industry Recommended by VDA Member (OEM or 1. Tier) Reviewing EC/EI Services, which have been collected in D6.1 Holding a workshop together with WP6.1 members in order to Elicit, prioritize, and order requirements for EC/EI Services What are the premises for suppliers to apply EC/EI Services from the GSP (Generic Service Platform) 7 Infrastructural, knowledge, training (i.e. serious gaming), consulting Definition of real life demonstrators, take up in order to verify the requirements including: Deployment of a specific server for accessing GSP Real life scenarios (story book) of a take up Providing a help desk/tutor by ITA in order to support suppliers Establishing training programs i.e. serious gaming for specific EC/EI Services 24.03.2016 Dr.Withalm IT Basics for Supply Networks ITA COIN Collaboration/4 CDCP Process Model Verification (PoC): Structure of Work WP1: Project Management The project is headed by ITA and EsoCe and follows the usual tasks of project management as planning and monitoring. WP2: Collection of requirements for EC/EI Services. VDA Member (OEM or 1. Tier) together with BIBA will held a workshop, where the most essential EC/EI Services for Supply Networks focused on the Automotive Industry will be collected independently of the already collected within the COIN project. Focus is on CDCP PProcesses. Participants: ITA, VDA Member (OEM or 1. Tier), BIBA together with suppliers. WP3: Reviewing of COIN requirements by ITA. All COIN requirements concerning EC/EI Services for supply networks will be analyzed regarding: Are they characteristic respectively important for the Automotive Industry May they modified/updated to be usable within the Automotive Industry Afterwards requirements will be modified/updated. Participants: ITA (VDA Member (OEM or 1. Tier) together with selected suppliers), BIBA, EsoCe WP4: Eliciting, Prioritizing, and ordering of requirements. Both new requirements collected in WP2 and modified requirements of WP3 will be elicited, prioritized, and ordered to be implemented within the COIN project. Participants: ITA (VDA Member (OEM or 1. Tier) together with slelected suppliers), BIBA, EsoCe WP5: Definition of minimal premises for supplier in order to apply EC/EI Services Primarily the status quo of suppliers must be evaluated by means of corresponding questionnaires. Not only infrastructural (IT issues) premises must be defined but also which knowledge is expected which training issues must be provided which consulting tasks should be proposed Participants: ITA (VDA Member (OEM or 1. Tier) together with selected suppliers), TxT, EsoCe WP6: Definition of real life demonstrations, take ups. Purpose of this work package is the final test, if requirements for EC/EI Services are effectively applicable by suppliers of the automotive industry. With help of this WP the verification of usage of the implemented EC/EI Services should be proven. Following tasks are expected: Establishing of story boards and real life scenarios Specific server for providing the GSP must be deployed Help desk/tutors for supporting the suppliers must be trained Participants: ITA (VDA Member (OEM or 1. Tier) together with suppliers), BIBA,TxT, EsoCe 8 24.03.2016 Dr.Withalm IT Basics for Supply Networks ITA COIN Collaboration/5 CDCP Service Rollout: CDCP Portal Elements CDCP Portal Elements are a special offer for the suppliers to use the CDCP processes portal invariant based on international portal standards for federated portals. The ITA Portal is designed to support collaboration of ITA members as well as organizations affiliated with ITA (VDA, Odette and others). Therefore the ITA Portal will leverage from this collaborations because of the number of members of the affiliated organizations. Key point is the ITA Portal offer for ITA members and members of affiliated organizations. 9 24.03.2016 Dr.Withalm IT Basics for Supply Networks ITA COIN Collaboration/5 CDCP Supplier Assessment 10 Structure of Work The whole project consists of 4 work packages. WP1: Project Management The project is headed by ITA ESI and follows the usual tasks of project management as planning and monitoring. WP2: Preparation of ECMM Assessment In this work package it must be clarified which suppliers will be assessed. Moreover the maturity level and the corresponding process areas of the assessment must be selected. Participants: ITA, ESI, Tier Leader. WP3: Assessment. The assessment will be performed according the following process: 1st day: management of tier leader and respective suppliers will be interviewed. 2nd day: according the outcome of the 1st day middle managers of tier leader and respective suppliers will be asked to specific issues which remain unclear. 3rd day: to critical issues employees of suppliers will be asked and finally the outcome presented. Participants: ITA , ESI, Tier Leader (manager, middle manager), suppliers (managers, middle managers, employees) WP4: Recommendation. According the outcome of the assessment an improvement program will be established. Typical improvements could be training and consulting issues i.e. Serious Gaming. Participants: ITA , ESI, Tier Leader. 24.03.2016 Dr.Withalm IT Basics for Supply Networks ITA COIN Collaboration/6 CDCP Serious Gaming In order to expand the use of Supply Network Processes (Focal Point: CDCP Processes) Serious Gaming will be introduced by COIN and ITA. This will help suppliers to understand the business value and the use of the Supply Network Processes delivered by ITA/VDA. It will also lower the barriers in introducing a specific Supply Network Process (Focal Point: CDCP Processes) not only for the large suppliers (tier one to three) but also for the smaller one (tier 4 for 6 ff). 11 24.03.2016 Dr.Withalm IT Basics for Supply Networks ITA COIN Collaboration/7 CDCP Business Models This sub project should develop and value some scenarios of business models One could be to deliver the CDCP processes for suppliers for free and charge for additional services – possibly sponsored by OEMs and 1 tiers An other business model could be to sell the CDCP Process and the additional services as well Pro’s and con’s should be categorized and valued 12 24.03.2016 Dr.Withalm IT Basics for Supply Networks ITA COIN Collaboration/8 Innovative Aspects Combination of innovative approaches enables a breakthrough innovation Following innovative approaches will be combined EC/EI- Services provided by a GSP and applying the emerging SaaS-U paradigm Serious Gaming enabling both eliciting the requirements concerning EC/EI Services as well as training of them ECMM as derivate of CMMI (focused on SW engineering) focuses on collaborative behavior 13 24.03.2016 Dr.Withalm IT Basics for Supply Networks Kanban/1 Kanban, also spelled kamban, and literally meaning “signboard" or “billboard„ is a concept related to lean and Just In Time (JIT) production. Invented by Taiichi Ohno working within Toyota Kanban is not an inventory control system but a scheduling system deciding what to produce when to produce it how much to produce. 14 24.03.2016 Dr.Withalm IT Basics for Supply Networks Kanban/2 The need to maintain a high rate of improvements led Toyota devise the Kanban system. Kanban became an effective tool to support the running of the production system as a whole. In addition, it proved to be an excellent way for promoting improvements. 15 24.03.2016 Dr.Withalm IT Basics for Supply Networks Kanban/3 16 24.03.2016 Dr.Withalm IT Basics for Supply Networks Kanban/4 Origins/1 In the late 1940s, Toyota began studying supermarkets with a view to applying store and shelf-stocking techniques to the factory floor based on the idea that in a supermarket customers get what they need at the needed time and in the needed amount Furthermore, the supermarket only stocks what it believes it will sell, and customers only take what they need because future supply is assured. 17 24.03.2016 Dr.Withalm IT Basics for Supply Networks Kanban/5 Origins/2 This led Toyota to view a process a customer of preceding processes the preceding processes as a kind of store. The customer process goes to this store to get needed components and the store restocks. Originally, as in supermarkets, signboards were used to guide "shopper" processes to specific restocking locations. "Kanban" uses the rate of demand to control the rate of production passing demand from the end customer up through the chain of customer-store processes. In 1953, Toyota applied this logic in their main plant machine shop. 18 24.03.2016 Dr.Withalm IT Basics for Supply Networks Kanban/6 Operation/1 An important determinant of the success of production scheduling based on "pushing" the demand is the quality of the demand forecast that can receive such "push." Kanban, by contrast, is part of an approach of receiving the “pull” from the demand. Therefore, the supply or production is determined according to the actual demand of the customers. 19 24.03.2016 Dr.Withalm IT Basics for Supply Networks Kanban/7 Operation/2 In contexts where supply time is lengthy and demand is difficult to forecast, Respond quickly to observed demand: This is exactly what a Kanban system can help with: It is used as a demand signal that immediately propagates through the supply chain. This can be used to ensure that intermediate stocks held in the supply chain are better managed, usually smaller. 20 24.03.2016 Dr.Withalm IT Basics for Supply Networks Kanban/8 Operation/3 Where the supply response cannot be quick enough to meet actual demand fluctuations causing significant lost sales then stock building may be deemed as appropriate which can be achieved by issuing more Kanban. Taiichi Ohno states that to be effective Kanban must follow strict rules of use monitoring of these rules is a never-ending task to ensure that the Kanban does what is required. 21 24.03.2016 Dr.Withalm IT Basics for Supply Networks Kanban/9 Six Rules 1. Do not send defective products to the subsequent process 2. The subsequent process comes to withdraw only what is needed 3. Produce only the exact quantity withdrawn by the subsequent process 4. Level the production 5. Kanban is a means to fine tuning 6. Stabilize and rationalize the process 22 24.03.2016 Dr.Withalm IT Basics for Supply Networks Kanban/10 Kanban Cards/1 Kanban cards are a key component of Kanban that utilizes cards to signal the need to move materials within a manufacturing or production facility or move materials from an outside supplier to the production facility. The Kanban card is a message that signals depletion of product, parts or inventory that when received will trigger the replenishment of that product, part or inventory. Consumption drives demand for more. Demand for more is signaled by Kanban card. Kanban cards thus, in effect, help to create a demand-driven system. 23 24.03.2016 Dr.Withalm IT Basics for Supply Networks Kanban/11 Kanban Cards/2 Kanban cards, in keeping with the principles of Kanban, should simply convey the need for more materials. A red card lying in an empty parts cart means that more parts are needed. In the last few years, Electronic Kanban systems, which send Kanban signals electronically, have become more widespread. While this is leading to a reduction in the use of Kanban cards in aggregate it is common in modern Lean production facilities to still find widespread usage of Kanban cards. 24 24.03.2016 Dr.Withalm IT Basics for Supply Networks Kanban/12 Three - Bin System/1 A simple example of the Kanban system implementation might be a "three-bin system" for the supplied parts where there is no in-house manufacturing 1. one bin on the factory floor (demand point) 2. one bin in the factory store 3. one bin at the suppliers' store. The bins usually have a removable card that contains the product details and other relevant information — the Kanban Card. 25 24.03.2016 Dr.Withalm IT Basics for Supply Networks Kanban/13 Three - Bin System/2 When the bin on the factory floor becomes empty i.e., there is demand for parts the empty bin and Kanban cards are returned to the factory store. The factory store then replaces the bin on the factory floor with a full bin which also contains a Kanban card. The factory store then contacts the supplier’s store and returns the now-empty bin with its Kanban card. The supplier's inbound product bin with its Kanban card is then delivered into the factory store completing the final step to the system. 26 24.03.2016 Dr.Withalm IT Basics for Supply Networks Kanban/14 Three - Bin System/3 Thus the process will never run out of product and could be described as a loop providing the exact amount required with only one spare so there will never be an oversupply. This 'spare' bin is used for the uncertainty that are inherent in the system in Supply Use Transport. The secret to a good Kanban system is to calculate how many Kanban cards are required for each product. Most factories using Kanban use the colored board system (Heijunka Box). This consists of a board created especially for holding the Kanban cards. 27 24.03.2016 Dr.Withalm IT Basics for Supply Networks KANBAN/15 Summary of Basic Information The KANBAN principle is a consumption control mechanism KANBAN manages the material flow in a complex supply chain KANBAN enables the „Just in time“ principle – every arriving KANBAN triggers supply and production KANBAN optimizes consumption by strictly implementing a pull process. KANBAN is simple and efficient– by establishing automatic control loops. A consumption notification signal flows back to the producer - by returning the KANBAN The inventory between two control points is limited by the number of container maps. 28 24.03.2016 Dr.Withalm IT Basics for Supply Networks KANBAN/16 The Toyota Equation An equation developed at Toyota Motor Car Company for calculating the initial number of KANBAN cards needed in a Just-in-Time manufacturing network. In words, the number of KANBAN equals the number of production units to be made during the transportation lead time (to the next stage). The equation is n = (d*L* (1+b))/c n d L b c number of cards, number of units made per hour, transportation lead-time in hours, safety factor, usually initially set at 0.1, number of units in a parts container, if one is used. This number is a starting point – every effort must be made to decrease the number in order to continuously reduce the stock levels ! 29 24.03.2016 Dr.Withalm IT Basics for Supply Networks KANBAN/17 Integration with SCPP Information Flow Barcode Reader Producer Material Flow Consumer Barcode Reader per SCPP 30 24.03.2016 Dr.Withalm IT Basics for Supply Networks SCPP/1 KANBAN State Max. No. of KANBANs 9 Actual No. of KANBANs 3 4 Upper Limit of KANBANs 2 Lower Limit of KANBANs Signalization 31 24.03.2016 Dr.Withalm IT Basics for Supply Networks SCPP/2 States Inbound – Outbound - Transit Shortfall State Normal State 9 9 5 3 4 1 2 Empty State Transit Inbound - Outbound 9 Overdelivery State 4 4 2 2 Full State 9 9 3 1 32 24.03.2016 Dr.Withalm IT Basics for Supply Networks SCPP/3 Process Model Exception States Scan Points at System Boundaries Organization A Organization B Transport Full State 9 SP A Full SP B Full 3 Outbound Inbound Shortfall State Overdelivery State 9 9 5 4 4 1 2 2 Empty State 9 SP A Empty 1 SP B Empty Transport 33 24.03.2016 Dr.Withalm IT Basics for Supply Networks SCPP/4 Normal States Scan Points at System Boundaries Organization A Organization B Transport Full State 9 SP A Full SP B Full 3 Outbound Inbound Normal State Normal State 9 9 2 3 4 4 2 2 Empty State 9 SP A Empty 1 SP B Empty Transport 34 24.03.2016 Dr.Withalm IT Basics for Supply Networks SCPP/5 Principles SCPP is a set of interoperable Internet Technology Services (Webservices) for cross border Supply Chain Processes SCPP supports distributed Supply Chain Processes across system boundaries applying Internet interoperability principles SCPP especially supports "Ready to Use" interoperable processes and models for the Automotive Industry 35 iKANBAN – interoperable KANBAN processes and control iVMI – interoperable Vendor Managed Inventory iDCP – interoperable Demand Capacity Planning iSCMo – interoperable Supply Chain Monitoring 24.03.2016 Dr.Withalm IT Basics for Supply Networks SCPP/6 Scope Supply Chain Process examples in the Automotive Industry VMI – Vendor Managed Inventory (Odette Project) CMI – Collaborative Managed Inventory (AIAG/Odette/Jama Project) DCP – Demand Capacity Planning (based on Odette Specification) SCMo – Supply Chain Monitoring (based on Odette Specification) ….. Just in Time or KANBAN in various characteristics Supply Chain Processes in the Automotive Industry are by nature spanning across the Supply Chain Processes involve multiple parties Complexity influenced by material -, information - and process work-flow Existing Information systems are not designed for these processes Open for custom Supply Chain Processes 36 Use of predefined Interoperable Process Components (IPCs) Use of flexible predefined recursive sub models Use of Webservice Templates Communication via high level Internet Protocols (e. g. SOAP) 24.03.2016 Dr.Withalm IT Basics for Supply Networks SCPP/7 Interoperability - Benefits Interoperability - the implementation completely based on internet technologies All Documents locally defined in XML (e. g. messages, states, exceptions etc.) Webservices (using WSDL – Web-Service Definition Language) Internet Protocol Stack (from TCP/IP to SOAP) Scalability – there is no leading system across the Supply Chain every node in the Supply Chain is loosely coupled with other nodes Consistency – there is no central database, each database is bund able Stateless design No synchronization issues Safe transactions there are no batch processes across the supply chain – everything is “online” and “real-time” Inherent security 37 Every party may implement a proprietary security policy due to the purely local data storage Communication via Internet Protocols like SOAP 24.03.2016 Dr.Withalm IT Basics for Supply Networks SCPP/8 Architecture Service Types and Interoperability Hub Four types of services are available for each specific Supply Chain Process acting on the iHub Rendering Service Specific view for actors in the process Can be used in several applications, portals etc. along the Supply Chains Docking Services Docking to other systems such as ERP systems (SAP, Oracle, …) MRP systems (Material requirements planning (QAD, …) Office Applications (MS Excel, OpenOffice, …) Or simply keying in the data Process Service Standard-handling of spanning Supply Chain Processes Exception-handling of spanning Supply Chain Processes Model Service Recursive Model for a specific spanning process in Supply Chains Rendering Service Process Service Process Service Model Service iHub Model Service Docking Services iHub needs to be defined 38 24.03.2016 Dr.Withalm IT Basics for Supply Networks SCPP/9 Process Service Model Service Information Flow Tier 1 Tier 3 Tier 2 Tier 1 OEM Material Flow Lean Implementation 85% PHP Apache http Server MySQL Virtual SOAP Server Light Weight Implementation Java Apache http Server MySQL Tomcat, ESB 10% Rich Implementation 5% Java Apache http Server, MS IIS, … MySQL, DB2, Oracle, MS SQL Tomcat, ESB, Weblogic, Websphere, .Net, … Technology 39 24.03.2016 Dr.Withalm IT Basics for Supply Networks Docking Service Presentation Service Docking Service Presentation Service Interoperability Architecture: Information Flow - Material Flow - Technology SCPP/10 Service Implementation Levels Dependent on Infrastructure Customers IT-Infrastructure Provider or In house Tier 3ff Lean Implementation Simple IT-infrastructure Simple packaged installation Manual data input or transfer of text files Tier 2 Light Weight Implementation Given IT-infrastructure Scalable and simple installation Data input through standard adapters OEM 40 24.03.2016 Dr.Withalm Rich Implementation Complex enterprise IT-infrastructure Highly scalable installation ERP Connectors secure online data transfer Multiple presentation level requirements IT Basics for Supply Networks SCPP/11 Multi Stage KANBAN Process Model with Consolidation Transport Full State 9 3 Normal State Normal State 9 9 2 3 4 4 2 2 Empty State 9 1 Transport Consolidation of KANBAN States Transport Full State 9 3 Normal State Normal State 9 9 2 3 4 4 2 2 Empty State 9 Transport 1 Full State 9 Transport 3 Normal State Normal State 9 9 2 3 4 4 2 2 Empty State 9 1 Transport Transport Full State 9 3 Normal State Normal State 9 9 2 3 4 4 2 2 Empty State 9 1 Transport Transport Full State 9 3 Normal State Normal State 9 9 2 3 4 4 2 2 Empty State 9 1 Transport 41 24.03.2016 Dr.Withalm IT Basics for Supply Networks SCPP/12 Multi Stage KANBAN Process Model Loosely Coupled KANBAN Models Coupling of KANBAN Models 42 24.03.2016 Dr.Withalm IT Basics for Supply Networks SCPP/13 “Interoperable KANBAN” Predicting System Behavior through online Simulation Collaborative setup of the iKANBAN “Game” Supply Chain nodes at “Any time, any place, no matter” Scan Points at System Boundaries Organization A Organization B Transport Number of actors is unlimited Full State 9 SP A Full SP B Full 3 Outbound Inbound Normal State Normal State 9 Multi stage, multi tier KANBAN 9 2 3 4 4 2 2 Empty State 9 SP A Empty Excellent training effect With or without real data Time-lapse function Optimization of KANBANs Predicting of KANBAN systems behavior Simulation of change management and exception handling Last but not least a lot of fun in playing iKANBAN 1 SP B Empty Transport Scan Points at System Boundaries Organization A Organization B Transport Full State 9 SP A Full SP B Full 3 Outbound Inbound Shortfall State Overdelivery State 9 9 5 4 4 1 2 Empty State 9 SP A Empty 1 Transport 43 24.03.2016 Dr.Withalm IT Basics for Supply Networks SP B Empty 2 Challenges in Automotive/1 Source: ITA & ILIPT Intelligent Logistics for Innovative Product Technologies Customers’ demands – A shift from bigger to more energy efficient („green“) models OEM’s react internally very fast on changes Flexible internal manufacturing devices OEM’s leeway for reaction strongly limited 20% of parts of a car are produced directly by the OEM 80% are delivered by suppliers in different tiers Usually 6 to 10 tiers in a Supply Chain and Approximately 3000 - 5000 partners in the Supply Network Suppliers lagging behind in producing their sub parts Lack of information and slow processes Customers’ requirements – A shift from BTS (Build to Stock) to BTO (Built to Order) Research in US indicates Build-to-order (BTO) customers in Europe 44 74% of consumers would rather specify and order a customer built car and wait Delivery time :48 days (European cars), 63 days (Japanese models) 24.03.2016 Dr.Withalm IT Basics for Supply Networks Challenges in Automotive/2 Mastering logistical networks becomes increasingly difficult increasing dynamics (e.g. engineering changes) increasing number of involved partners due to increased product complexity and outsourcing increasing number of variants In spite of introduction of optimized/new logistic concepts still high cost and efforts in terms of logistics all over the supply network trouble shooting activities considered as normal slow communication due to numerous interfaces (organizational, technical, cultural) no transparency / no optimization across enterprises Brief Description of a Typical SC Project follows CDCP (Collaborative Demand Capacity Planning) 45 24.03.2016 Dr.Withalm IT Basics for Supply Networks Challenges in Automotive/3 At present times buyers demands radically changed from big cars to more fuel efficient ones. A long term paradigm shift from Built to Stack (BtS) to Built to Order (BtO) up to Just in Sequence (JIS) is increasing especially in the lower levels. Supply Chain processes have to be more agile as in the past because of fast changes of the demand planning and capacity planning as well. 46 24.03.2016 Dr.Withalm IT Basics for Supply Networks Challenges& Requirements/1 47 Some enterprises have not implemented a collaborative agreement among capacity and demand overcapacity and delivery shortage are at hand Only particulary problems are identified by enterprises CDCP approaches are both within a single company as well as cross organizational of big interest Generally suppliers confirm more than 100% of their capacity to their customers CDCP could visualize this contradiction but would weaken substantially the position of suppliers Actually the time frame of the cycles of planning are about 1 week taking into account 4 tiers an agreement will last at least 4 weeks Generally customers demand’s are too high Therfore suppliers respond with capacity more than 100% CDCP will not visualize this entrepreneurial risk 24.03.2016 Dr.Withalm IT Basics for Supply Networks Challenges& Requirements/2 DCP (Demand Capacity Planning) describes methodologies and models among OEM and tier 1 respectively among tier (n) and tier (n+1) CDCP will provide an approach for the whole supply network Basing on DCP and by means of collaborative services Such collaborative services should enable quasi online planning 48 24.03.2016 Dr.Withalm IT Basics for Supply Networks Challenges& Requirements/3 Internal business processes will not be considered Stochastic methods and risk analyses will also not be taken into account Moreover the visibility of risk will be excluded Tier (n) is steering tier (n+1) and backwards covers the demands of tier (n-1) 49 24.03.2016 Dr.Withalm IT Basics for Supply Networks Challenges& Requirements/4 50 Improve visibility for all stake holders within the supply network Direct data exchange restricted to direct business partners Definition of information which are forwarded from tier (n-1) via tier (n) to tier (n+1) CDCP must fulfill specific online requests Must be specified exactly The visibility within the network will be accomplished By mutual exchange of demand/capacity information from tier to tier Sufficient efficient planning activities are requested Introduction/integration of collaborative services for planning agreement Communication within the supply network should be automated DCP must be enlarged about vertical multitier abilities 24.03.2016 Dr.Withalm IT Basics for Supply Networks Challenges& Requirements/5 A process for DCDP will be developed Containing types for messages, protocols, milestones Access via service platforms Enabling the interface to internal business processes (PP) Supporting the mid/long term agreement of capacity and demand 51 24.03.2016 Dr.Withalm IT Basics for Supply Networks Challenges& Requirements/6 Web Services, SaaS, Business Processes, Modeling of BP, Standards as BPMN, xPDL,BPEL Actually respective processes will be analyzed and established definitions/recommendations seem very likely COIN results will be available in a further project DCP is a central approach but covers two tiers Generally SCMo comprehends multiple tiers SCMo’s primary goal is the whole demand of OEM’s along the supply chain A target value for optimization should available Remark: SCMo was established when Daimler must stop the producing process As carpeting material was not delivered Analyzes revealed that farmers in SA were the reason which were in tier 7 SCMo considered only service chains and is not regular Problems in the supply chain are encountered mostly in the higher tiers Specifics of customers diminish along the chain 52 24.03.2016 Dr.Withalm IT Basics for Supply Networks Challenges& Requirements/7 Seamless implementation of CDCP along the supply chain is an urgent problem in the automotive industry which must be solved very fast especially in the case of the actual situation. EC/EI Services will be provided on a GSP/Cloud following the ISU principle combined with SG could substantially improve the acceleration of the implementation and reaction of supply chains CDCP has many stakeholders in the automotive industry that could benefit CDCP meets its goal. the most important stakeholders are OEM, their suppliers, and ICT providers A Serious Game, which enables suppliers in the automotive industry to learn how EI services work will support meeting the CDCP goals i.e. on the one hand supplier learn to apply EI services and on the other hand it will help to reveal missing EI services. 53 24.03.2016 Dr.Withalm IT Basics for Supply Networks DCP/1 Actual Situation Phone, Fax EDI, Phone, Fax Weeks EDI Weeks cascading information flow Days OEM Tier n Supplier Tier 2 Supplier Tier 1 Supplier 10-30 Days 2-20 Days 1-10 Days Dealership Consumer Dealership Consumer Dealership Consumer engineering changes Source: Goldman Sachs, Gentlemen Start Your Search Engines, 01/00; Prudential Securities, E-Business and the Auto Industry, 01/31/00 inventory buffer slow information flow long lead times lack of transparency volatile forecasts 54 24.03.2016 Dr.Withalm bull-whip effect, high effort and cost, limited reliability and flexibility IT Basics for Supply Networks DCP/2 Basic Idea Program planning and demand forecast from customers Capacity profile of supplier (planned capacity) fcst/ calloff [qty] Alert planned demand Alert Alert planned capacity weeks 55 24.03.2016 Dr.Withalm months [time] IT Basics for Supply Networks DCP/3 Characteristics Objective: Identify potential capacity shortfalls in time; Structured, collaborative procedure to find proactively solutions for capacity issues; Enable scenario simulation Benefits: Safeguard build plans Avoid non value adding activities and related cost (customer and supplier side) Approach: Check if production capacity of suppliers is sufficient to satisfy planned customer demand 56 24.03.2016 Dr.Withalm IT Basics for Supply Networks DCP/4 Basic Characterization of the SCM Building Blocks DCP and SCMo Criteria SCMo DCP medium-term planning characteristics execution demand information updates releases / forecast releases / forecast planning on out of MRP runs out of MRP runs platform / feature level daily monthly 2-4 times per year time frame* day 0 to 60 month 1 to 12 DCP long-term planning year 1,5 to 4 * may vary by company and product family 57 24.03.2016 Dr.Withalm IT Basics for Supply Networks DCP/5 Basic Process Steps Suppliers update/declare maximum capacities by partnumber Suppliers create capacity families / hierarchies (e.g. based on the actual/planned production structure) to show dependencies with other part numbers within product group Analysis of planned demand versus most recently declared supplier capacities System generates alerts in case of lack or excess capacity In case of potential lack of capacity, system delivers all relevant information and standard template to systematically capture supplier feedback or cross-company workflow 58 24.03.2016 Dr.Withalm IT Basics for Supply Networks DCP/6 Basic Process (Level 1) Demand Capacity Planning Static Model Customer, regular update Supplier, regular update Capacity Information 1 Additional inform. (parameters, BOM info, etc.) where appropriate demand in capacity tolerance? Demand Information 2 yes no Alert Generation (potential shortfall or over capacity) DCP System, automated real-time process relevant associates from supply network participants, promptly relevant associates from supply network participants, promptly Workflow to solve the issue carry out corrective action(s) 1 2 59 execute plan Information from multiple suppliers in customer’s point of view and Information from multiple customers in supplier’s point of view 24.03.2016 Dr.Withalm IT Basics for Supply Networks CDCP/1 Objectives Improvement of the supply network processes (especially exception management) To grant supply chain visibility and collaboration To align demand planning and capacity planning for all members of the supply network Interchange information on demand and capacity information based on standardization of messages and communication 60 24.03.2016 Dr.Withalm IT Basics for Supply Networks CDCP/2 Enterprise Interoperability Enterprise Interoperability is the ability of two or more systems or components to exchange information and to use the information that has been exchanged. Information Interoperability Knowledge Interoperability Business Interoperability Improvement of the whole DCP Process in order to reach „Online Interoperability“ throughout the Supply Chain / Network Prerequisites for EI Services 61 Availability through COIN Generic Service Platform (GSP) Affordability through COIN Software as a Service Utility (SaaS-U) Sergio Gusmeroli, TXT 24.03.2016 Dr.Withalm IT Basics for Supply Networks CDCP/3 Availability of Enterprise Interoperabiltity Services by GSP EI Services will primary enable the i/op among CBP (Cross-organizational Business Processes) and PP (Private Process) Technically performed by Web Services Adhering to the SOA principle Complemented by Semantic Annotations CBP calls Web Services from a subset of the whole PP which is called VP (View Process) VP is an essential construct, as suppliers will not like to offer the whole PP to the corresponding CBP EI Services will be provided via a so called GSP (Generic Service Platform) View Process input state object output state object process start process end private operation transformation Action2 Action1 Action4 Action3 PrivateProcess CBPM – bp-based modelling vs. b/ip-based modelling 62 24.03.2016 Dr.Withalm Transformation of a private process into a view process IT Basics for Supply Networks CDCP/4 Affordability through SaaS-U SaaS-U – a new implementation of the SaaS vision Supporting the various collaborative business forms, from supply chains to business ecosystems Delivery of IT as services, becoming for them like a utility, a commodity, the so-called Interoperability Service Utility (ISU) ISU will not just create a service platform, but mainly a new business concept – the Software-as-a-Service Utility (SaaS-U) model Interoperability will be a utility-like capability for enterprises Available at (very) low cost Accessible in principle by all enterprises (universal or near-universal access) “Guaranteed” to a certain extent & at a certain level in accordance with a set of common rules Not controlled or owned by any single private entity 63 24.03.2016 Dr.Withalm IT Basics for Supply Networks CDCP/5 University Project 64 04.04.11 24.03.2016 Dr.Withalm Copyright 2011 IT Basics for Supply Networks CAPPER Innovations 64 CDCP/6 Use Case Example 65 04.04.11 24.03.2016 IT Basics for Supply Networks Dr.Withalm Copyright 2011 CAPPER Innovations 65 CDCP/7 University – Project Example 66 04.04.11 24.03.2016 IT Basics for Supply Networks Dr.Withalm Copyright 2011 CAPPER Innovations 66 CDCP/8 Project Teams Simulation of a Supply Network There will be 4 groups of student with 4 team members each, simulating a supplier network in the supply network. Market demand will be simulated by the university professor. Porsche Student Group 3 Student Group 1 Student Group 4 Student Group 2 Student Group 5 67 04.04.11 24.03.2016 IT Basics for Supply Networks Dr.Withalm Copyright 2011 CAPPER Innovations 67 CDCP/9 Bill of Material - Definition 68 04.04.11 24.03.2016 IT Basics for Supply Networks Dr.Withalm Copyright 2011 CAPPER Innovations 68 CDCP/10 Project Phases Phase I: Supply Chain Setup Description of the student team company. Company environment description Definition of products and product attributes Defintion of the supply network and the collaborative process Presentation of the results from each project team Phase II: CDCP Tool Setup Setup of the companies in the CDCP Tool Capacity planning and collaboration process expierence Capacity optimization Supply chain processes Presentation of the results from each project team First: Project Report Phase III: Capacity Pitfall Simulation Capacity Pitfalls and Risk Management Example: Supplier Delivery Problems from Japan vs. Increase in Market Capacities Alert Management and Problem solving Presentation of the results from each project team Final Project Report 69 04.04.11 24.03.2016 IT Basics for Supply Networks Dr.Withalm Copyright 2011 CAPPER Innovations 69 CDCP/11 Tool http://uni.cdcp3.com/ 70 04.04.11 24.03.2016 Dr.Withalm Copyright 2011 IT Basics for Supply Networks CAPPER Innovations 70 CDCP/12 Tool Registration http://uni.cdcp3.com/ 71 04.04.11 24.03.2016 Dr.Withalm Copyright 2011 IT Basics for Supply Networks CAPPER Innovations 71 CDCP/13 University Program Courses/Lecture concerning Collaborative Networked Organizations (CNO’s) Setup of Exercises/Training for Students regarding CNO‘s Use of the Collaborative Demand Capacity Platform (CDCP3) and establish of a virtual collaborative student community/simulation Enable Cross-Regional student projects, by contributing to the crossregional university projects or industry partner projects Divulgating the CDCP3 University Program concepts and results to a wider scientific and industrial community Teaching CNO’s Business Strategies and Business Opportunities 72 04.04.11 24.03.2016 Dr.Withalm Copyright 2011 IT Basics for Supply Networks CAPPER Innovations 72 CDCP/14 Benefits/1 73 Following premises should be provided by leading partner: Establishment of definitions and regulations and foster assessments (ECMM) and training (Serious Gaming) Economic benefits are recognized as the EC/EI Services will be provided as SaaS Supplier have only to pay per usage Services will be available via Web Browsers So all heavy installation procedures will be dropped Cload computing concepts might help EC/EI Services will speed up the whole business chain among tier leader and suppliers within a tier Saving money multiple Stack stay small Idle time is reduced Clear business processes also minimizes unclear decisions 24.03.2016 Dr.Withalm IT Basics for Supply Networks CDCP/15 Benefits/2 EC/EI Services will enable to stay in business Tier leader will find portfolio of potential suppliers By opening its PP (Private Processes) via a (VP) View Process to the CBP (Cross organizational Business Processes) ECMM assessments will explore weaknesses so that automatically new EI Services will be deployed or goal oriented improvement programmes will be initialized 74 24.03.2016 Dr.Withalm IT Basics for Supply Networks Thank you for your attention! IT Basics for Supply Networks Farbpalette mit Farbcodes Primäre Flächenfarbe: Akzentfarben: R 255 G 255 B 255 Sekundäre Flächenfarben: 76 R 255 G 210 B 078 R 245 G 128 B 039 R 229 G 025 B 055 R 000 G 133 B 062 R 000 G 084 B 159 R 000 G 000 B 000 R 255 G 221 B 122 R 248 G 160 B 093 R 236 G 083 B 105 R 064 G 164 B 110 R 064 G 127 B 183 R 064 G 064 B 064 R 215 G 225 B 225 R 170 G 190 B 195 R 130 G 160 B 165 R 255 G 232 B 166 R 250 G 191 B 147 R 242 G 140 B 155 R 127 G 194 B 158 R 127 G 169 B 207 R 127 G 127 B 127 R 220 G 225 B 230 R 185 G 195 B 205 R 145 G 155 B 165 R 255 G 244 B 211 R 252 G 223 B 201 R 248 G 197 B 205 R 191 G 224 B 207 R 191 G 212 B 231 R 191 G 191 B 191 R 255 G 250 B 237 R 254 G 242 B 233 R 252 G 232 B 235 R 229 G 243 B 235 R 229 G 238 B 245 R 229 G 229 B 229 24.03.2016 Dr.Withalm IT Basics for Supply Networks