Chapter 17 - Project Management CHAPTER 17 PROJECT MANAGEMENT Solutions 1. Use the network diagrams given in the text to determine both the critical path and the expected project duration. The critical path and the expected project duration are indicated below with an “*”. Expected duration for each path equals the sum of the activity times on the path. a. Path b. c. Expected Duration 1–2–4–7–10–12 4 + 9 + 5 + 2 + 3 = 23 1–2–5–8–10–12 4 + 8 + 7 + 2 + 3 = 24 1–3–6–9–11–12 10 + 6 + 4 + 5 + 6 = 31* Path Expected Duration 1–2–4–6–8–9 5 + 18 + 3 + 4 + 9 + 2 = 41 1–2–5–6–8–9 5 + 18 + 10 + 4 + 9 + 2 = 48 1–2–5–7–8–9 5 + 18 + 10 + 11 + 9 + 2 = 55* 1–3–7–8–9 5 + 13 + 11 + 9 + 2 = 40 Path Expected Duration 1–2–5–12–16 10 + 14 + 13 + 7 = 44* 1–3–6–13–16 14 + 15 + 6 + 4 = 39 1–3–7–14–16 14 + 11 + 13 + 3 = 41 1–4–8–9–10–11–15–16 3 + 8 + 1 + 0 + 7 + 6 + 10 = 35 1–4–8–10–11–15–16 3 + 8 + 4 + 7 + 6 + 10 = 38 Path Expected Duration A-D 7 + 8 = 15 B-E 3+4=7 C-F-E 5 + 7 + 4 = 16 C-F-G 5 + 7 + 6 = 18* d. 17-1 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 2. a. Ch Lib Out Sh Sel Inst Write Ck Sub Note: The answers for this problem assume that Chris will prepare the paper on the new computer, but will prepare the outline by hand. b. 1. AOA diagram (All times are in hours) Lib Ch Start Out 2.0 0.6 0.4 Sh Inst 2.0 Sel Write Ck Sub 3.0 0.5 0.2 Write 3.0 Ck 0.5 Sub 0.2 End 0.8 1.0 2. AON diagram (All times are in hours) Ch 0.6 Lib 2.0 Out 0.4 Start Sh 2.0 Sel 1.0 End Inst 0.8 c. The paths and their expected duration times are given below. Expected duration for each path equals the sum of the activity times on the path. Path Expected Duration Ch-Lib-Out-Write-Ck-Sub 6.7 hours Sh-Sel-Inst-Write-Ck-Sub 7.5 hours* Conclusion: Critical path is Sh-Sel-Inst-Write-Ck-Sub and the expected duration is 7.5 hours. d. The project could take longer than the expected duration if any activity on the critical path is delayed or if the other activities on the parallel path (Ch-Lib-Out) are delayed by more than 0.8 hours (7.5 – 6.7). 17-2 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Blank forms to distribute to students if desired: 3a. Bank location. Activity 1-2 1-3 2-4 2-5 3-5 4-5 5-6 2 4 6 8 Weeks after start 10 12 14 4 6 8 10 Weeks after start 12 14 16 18 4 6 8 10 Weeks after start 12 14 16 18 4 6 8 10 Weeks after start 12 14 16 18 16 18 20 b. Solved Problem #2. Activity 1-2 2-5 2-4 1-3 3-4 4-5 2 3. a. Bank location. Activity 1-2 1-3 2-4 2-5 3-5 4-5 5-6 2 20 b. Solved Problem #2. Activity 1-2 2-5 2-4 1-3 3-4 4-5 2 17-3 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 4. a. C A E Dummy B F Immediate Predecessor – – Activity A B C E F End A C A,B E,F 17-4 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 4. b. Case 1: Activity on-Arrow Diagram D 2 A B 1 5 3 E K F H 6 C End 8 I G 4 7 Case 2: Activity-on-Arrow Diagram L 5 M 2 N 6 J 1 K V R 3 Q 9 End 7 W S 4 P T 8 17-5 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 4. c. Case 1: Activity-on-Node Diagram A D K Start B E End F C H G I Case 2: Activity-on-Node Diagram L M N P J K R V Start S End Q T W 17-6 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 5. a. 21 13 12 4 11 4 7 0 2 5 7 4 LS ES 26 18 2 2 7 5 1 3 31 24 26 19 26 19 19 12 28 21 28 21 8 12 6 10 11 10 10 3 5 6 4 10 10 9 6 16 16 Summary: Activity ES 1–2 0 20 20 16 16 EF 4 LS 7 LF 11 Slack 7 1–3 0 10 0 10 0 2–4 4 13 12 21 8 2–5 4 12 11 19 7 3–6 10 16 10 16 0 4–7 13 18 21 26 8 5–8 12 19 19 26 7 6–9 16 20 16 20 0 7–10 18 20 26 28 8 8–10 19 21 26 28 7 9–11 20 25 20 25 0 10–12 21 24 28 31 7 11–12 25 31 25 31 Note: Slack = LS – ES or LF – EF. 0 LF EF 28 20 10 8 11 4 4 26 18 9 19 12 0 0 21 13 31 31 25 25 25 25 20 20 Conclusion: Critical path is 1-3-6-9-11-12. Expected project duration is 31. 17-7 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 5. b. Summary: Activity 1 ES 0 EF 5 LS 0 LF 5 Slack 0 2 5 23 5 23 0 3 5 18 20 33 15 4 23 26 37 40 14 5 23 33 23 33 0 6 33 37 40 44 7 7 33 44 33 44 0 8 44 53 44 53 0 9 53 55 53 Note: Slack = LS – ES or LF – EF. 55 0 Conclusion: Critical path is 1-2-5-7-8-9. Expected project duration is 55. LS ES 37 40 23 26 5 5 23 23 LF EF 40 44 33 37 4 3 2 6 23 33 23 33 18 0 0 4 5 5 44 53 44 53 5 53 55 53 55 10 1 5 20 5 33 18 33 33 44 44 8 9 9 2 3 7 13 11 17-8 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 6. The network diagram is given in Problem 1, Part a. After 12 weeks, activities 1-2, 1-3, and 2-4 have been finished; activity 2-5 is 75% finished; and activity 3-6 is 50% finished. How many weeks after the original start date time should the project be finished. The original path expected durations are given below: Path Expected Duration 1–2–4–7–10–12 4 + 9 + 5 + 2 + 3 = 23 1–2–5–8–10–12 4 + 8 + 7 + 2 + 3 = 24 1–3–6–9–11–12 10 + 6 + 4 + 5 + 6 = 31* One way of solving this problem is to look at the effects on each path: Path 1-2-4-7-10-12: Activities 1-2 and 2-4 were estimated to require take 4 + 9 = 13 weeks. They finished in 12 weeks. In other words, Activity 2-4 finished 1 week early. The net effect is to reduce the expected time of this path by 1 week to 22 weeks. Path 1-2-5-8-10-12: Activities 1-2 and 2-5 were estimated to require 4 + 8 = 12 weeks. Activity 2-5 is 75% completed; therefore, 25% of the activity time (.25 * 8 = 2 weeks) remains. Activity 2-5 should have been completed at the end of 12 weeks but is running 2 weeks late. The net effect is to increase the expected time of this path by 2 weeks to 26 weeks. Path 1-3-6-9-11-12: Activities 1-3 and 3-6 were estimated to require 10 + 6 = 16 weeks. Activity 3-6 is 50% completed; therefore, 50% of the activity time (.50 * 6 = 3 weeks) remains. This means that this activity should be completed 1 week early because it should be completed by the end of week 15. The net effect is to reduce the expected time of this path by 1 week to 30 weeks. Conclusion: The longest path (1-3-6-9-11-12) is estimated to take 30 weeks. Therefore, the expected project duration is 30 weeks. The original estimated project duration was 31 weeks. We estimate that the project should be completed 1 week early. 17-9 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 7. a. C 5 2 E A Start F 3 D G 6 End 8 1 B I H 4 b. Activity A B C D E F G H I te 6.00 8.50 8.17 12.00 6.33 6.00 3.50 4.17 6.83 7 ο³2 4/36 9/36 25/36 36/36 16/36 4/36 25/36 1/36 9/36 Path A-C-E: Expected duration = 6.00 + 8.17 + 6.33 = 20.50 Variance = 4/36 + 25/36 + 16/36 = 45/36 45 Standard deviation = √36 = 1.118 Path D-F-G: Expected duration = 12.00 + 6.00 + 3.50 = 21.50 Variance = 36/36 + 4/36 + 25/36 = 65/36 65 Standard deviation = √36 = 1.344 Path B-H-I: Expected duration = 8.50 + 4.17 + 6.83 = 19.50 Variance = 9/36 + 1/36 + 9/36 = 19/36 19 Standard deviation = √36 = 0.726 π§= πππππππππ π‘πππ − πππ‘β ππππ πππ‘β π π‘ππππππ πππ£πππ‘πππ 17-10 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Specified time = 24 days or less: Path A-C-E: π§= 24 − 20.50 = 3.13 1.118 Probability of completion ≤ 24 days = 1.00 (z value > +3.00—treat probability of completion as being = 1.00) Path D-F-G: π§= 24 − 21.50 = 1.86 1.344 Using Appendix B Table B: Probability of completion ≤ 24 days = 0.9686 Path B-H-I: π§= 24 − 19.50 = 6.20 0.726 Probability of completion ≤ 24 days = 1.00 (z value > +3.00—treat probability of completion as being = 1.00) Probability of completion ≤ 24 days = 1.00 x 0.9686 x 1.00 = 0.9686 Specified time = 21 days or less: Path A-C-E: π§= 21 − 20.50 = 0.45 1.118 Probability of completion ≤ 21 days = 0.6736 Path D-F-G: π§= 21 − 21.50 = −0.37 1.344 Using Appendix B Table B: Probability of completion ≤ 21 days = 0.3557 Path B-H-I: π§= 21 − 19.50 = 2.07 0.726 Probability of completion ≤ 21 days = 0.9808 Probability of completion ≤ 21 days = 0.6736 x 0.3557 x 0.9808 = 0.2350 17-11 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Assume it is the end of the 7th day. Activities A and B have been completed while Activity D is 50% completed. Time estimates for the completion time of Activity D are 5, 6, and 7. Activities C and H are ready to begin. We can re-draw the network as shown below. c. Revised D: te = [5 + (4*6) + 7]/6 = 36/6 = 6.00 Revised Variance of D = (7 – 5)2 / 36 = 4/36 In the modified network, the expected times and variances are: Activity C D E F G H I te 8.17 6.00 6.33 6.00 3.50 4.17 6.83 ο³2 25/36 4/36 16/36 4/36 25/36 1/36 9/36 The revised project diagram is: 2 C (8.17) End 7th y 1 E (6.33) D (6.00) F (6.00) 3 G (3.50) 5 H (4.17) 6 I (6.83) 4 Path C-E: Expected duration from start of project = 7 + (8.17 + 6.33) = 21.50 Variance = 25/36 + 16/36 = 41/36 41 Standard deviation = √36 = 1.067 Path D-F-G: Expected duration from start of project = 7 + (6.00 + 6.00 + 3.50) = 22.50 Variance = 4/36 + 4/36 + 25/36 = 33/36 33 36 Standard deviation = √ = 0.957 17-12 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Path H-I: Expected duration from start of project = 7 + (4.17 + 6.83) = 18.00 Variance = 1/36 + 9/36 = 10/36 10 Standard deviation = √36 = 0.527 π§= πππππππππ π‘πππ − πππ‘β ππππ πππ‘β π π‘ππππππ πππ£πππ‘πππ Specified time = 24 days or less: Path C-E: π§= 24 − 21.50 = 2.34 1.067 Using Appendix B Table B: Probability of completion ≤ 24 days = 0.9904 Path D-F-G: π§= 24 − 22.50 = 1.57 0.957 Using Appendix B Table B: Probability of completion ≤ 24 days = 0.9418 Path H-I: π§= 24 − 18.00 = 11.39 0.527 Probability of completion ≤ 24 days = 1.0000 (z value > +3.00—treat probability of completion as being = 1.0000) Probability of completion ≤ 24 days = 0.9904 x 0.9418 x 1.0000 = 0.9328 Specified time = 21 days or less: Path C-E: π§= 21 − 21.50 = −0.47 1.067 Using Appendix B Table B: Probability of completion ≤ 21 days = 0.3192 Path D-F-G: π§= 21 − 22.50 = −1.57 0.957 Using Appendix B Table B: Probability of completion ≤ 21 days = 0.0582 17-13 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Path H-I: π§= 21 − 18.00 = 5.69 0.527 Probability of completion ≤ 21 days = 1.0000 (z value > +3.00—treat probability of completion as being = 1.0000) Probability of completion ≤ 21 days = 0.3192 x 0.0582 x 1.0000 = 0.0186 d. The partners want to shorten the project by 2 days as long as it does not cost more than $20,000. The cost per day (in thousands) to crash activities is shown below: Activity C D E F G H I First Crash $8 $10 $9 $7 $8 $7 $6 Second Crash $10 $11 $10 $9 $9 $8 $8 Step 1: The paths and their expected duration are shown below: Path Expected Duration C-E 21.50 D-F-G 22.50 H-I Critical path is D-F-G. 18.00 Rank critical activities according to crash costs: Activity F G D Cost per Day to Crash $7 $8 $10 Activity F should be shortened 1 day because it has the lowest crashing cost ($7,000). Path D-F-G now will be 21.50 days as shown below. 17-14 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Step 2: The paths and their expected duration are shown below: Path Expected Duration C-E 21.50 D-F-G 21.50 H-I 18.00 Critical paths are C-E and D-F-G. Rank critical activities according to crash costs: Path C-E D-F-G Activity C E G F D Cost per Day to Crash $8 $9 $8 $9 $10 Choose one activity on each path to crash: Activity C should be shortened 1 day because it has the lowest crashing cost ($8,000) on Path C-E. Activity G should be shortened 1 day because it has the lowest crashing cost ($8,000) on Path D-F-G. Path C-E now will be 20.50 days. Path D-F-G now will be 20.50 days. Conclusion: Total crashing cost is $7,000 + $8,000 + $8,000 = $23,000, which is $3,000 over budget. The partners have to determine whether the benefits of crashing the project by 1 day or by 2 days are worth the extra cost. 17-15 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 8. Path A B C D E Expected Duration 10 8 12 15 14 Variance 1.21 2.00 1.00 2.89 1.44 Std. Dev. 1.100 1.414 1.000 1.700 1.200 a. Probability (Time ≤ 16 weeks): π= πΊππππππππ ππππ − π·πππ ππππ π·πππ πππππ πππ π ππππππππ Path A: 16 − 10 π§= = 5.45 1.100 Probability of completion ≤ 16 weeks = 1.0000 (z value > +3.00—treat probability of completion as being = 1.0000) Path B: 16 − 8 π§= = 5.66 1.414 Probability of completion ≤ 16 weeks = 1.0000 (z value > +3.00—treat probability of completion as being = 1.0000) Path C: 16 − 12 π§= = 4.00 1.000 Probability of completion ≤ 16 weeks = 1.0000 (z value > +3.00—treat probability of completion as being = 1.0000) Path D: 16 − 15 π§= = 0.59 1.700 Using Appendix B Table B: Probability of completion ≤ 16 weeks = 0.7224 Path E: 16 − 14 π§= = 1.67 1.200 Using Appendix B Table B: Probability of completion ≤ 16 weeks = 0.9525 Conclusion: Probability (T ο£ 16) = 1.0000 x 1.0000 x 1.0000 x 0.7224 x 0.9525 = 0.6881 17-16 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management b. Probability (Time ≤ 15 weeks): π= πΊππππππππ ππππ − π·πππ ππππ π·πππ πππππ πππ π ππππππππ Path A: 15 − 10 π§= = 4.55 1.100 Probability of completion ≤ 15 weeks = 1.0000 (z value > +3.00—treat probability of completion as being = 1.0000) Path B: 15 − 8 π§= = 4.95 1.414 Probability of completion ≤ 15 weeks = 1.0000 (z value > +3.00—treat probability of completion as being = 1.0000) Path C: 15 − 12 π§= = 3.00 1.000 Using Appendix B Table B: Probability of completion ≤ 15 weeks = 0.9987 Path D: 15 − 15 π§= = 0.00 1.700 Using Appendix B Table B: Probability of completion ≤ 15 weeks = 0.5000 Path E: 15 − 14 π§= = 0.83 1.200 Using Appendix B Table B: Probability of completion ≤ 15 weeks = 0.7967 Conclusion: Probability (T ο£ 15) = 1.0000 x 1.0000 x 0.9987 x 0.5000 x 0.7967 = 0.3978 17-17 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management c. Probability (Time ≤ 13 weeks): π= πΊππππππππ ππππ − π·πππ ππππ π·πππ πππππ πππ π ππππππππ Path A: 13 − 10 π§= = 2.73 1.100 Using Appendix B Table B: Probability of completion ≤ 13 weeks = 0.9968 Path B: 13 − 8 π§= = 3.54 1.414 Probability of completion ≤ 13 weeks = 1.0000 (z value > +3.00—treat probability of completion as being = 1.0000) Path C: 13 − 12 π§= = 1.00 1.000 Using Appendix B Table B: Probability of completion ≤ 13 weeks = 0.8413 Path D: 13 − 15 π§= = −1.18 1.700 Using Appendix B Table B: Probability of completion ≤ 13 weeks = 0.1190 Path E: 13 − 14 π§= = −0.83 1.200 Using Appendix B Table B: Probability of completion ≤ 13 weeks = 0.2033 Conclusion: Probability (T ο£ 13) = 0.9968 x 1.0000 x 0.8413 x 0.1190 x 0.2033 = 0.0203 17-18 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 9. Given: Path Activity Mean Standard Deviation A C 5 1.3 D 4 1.0 E 8 1.6 B Probability (T > 10 weeks): π= πΊππππππππ ππππ − π·πππ ππππ π·πππ πππππ πππ π ππππππππ Path A: Expected duration = 5 + 4 = 9 Standard deviation: We must find the variance of the path first by squaring the individual standard deviations to find the variance for each activity, add the variances, and take the square root of the sum. Variance = 1.32 + 1.02 = 1.690 + 1.000 = 2.690 Standard deviation = √2.690 = 1.640 π§= 10 − 9 = 0.61 1.640 Using Appendix B Table B: Probability of completion ≤ 10 weeks = 0.7291 Path B: Expected duration = 8 Standard deviation = 1.600 10 − 8 = 1.25 1.600 Using Appendix B Table B: Probability of completion ≤ 10 weeks = 0.8944 π§= Conclusion: Probability (T ≤ 10 weeks) = 0.7291 x 0.8944 = 0.6521 Probability (T > 10 weeks) = 1.0000 – 0.6521 = 0.3479 17-19 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 10. Given: The project described below is scheduled to be completed in 11 weeks. Path Activity Mean Standard Deviation A C 4 0.70 D 6 0.90 E 3 0.62 F 9 1.90 B a. If you were the manager of this project, would you be concerned? Explain. Probability (T ≤ 11 weeks): π= πΊππππππππ ππππ − π·πππ ππππ π·πππ πππππ πππ π ππππππππ Path A: Expected duration = 4 + 6 = 10 Standard deviation: We must find the variance of the path first by squaring the individual standard deviations to find the variance for each activity, add the variances, and take the square root of the sum. Variance = 0.702 + 0.902 = 0.490 + 0.810 = 1.300 Standard deviation = √1.300 = 1.140 11 − 10 = 0.88 1.140 Using Appendix B Table B: Probability of completion ≤ 11 weeks = 0.8106 π§= Path B: Expected duration = 3 + 9 = 12 Standard deviation: We must find the variance of the path first by squaring the individual standard deviations to find the variance for each activity, add the variances, and take the square root of the sum. Variance = 0.622 + 1.902 = 0.384 + 3.610 = 3.994 Standard deviation = √3.994 = 1.998 11 − 12 = −0.50 1.998 Using Appendix B Table B: Probability of completion ≤ 11 weeks = 0.3085 π§= Conclusion: Probability (T ≤ 11 weeks) = 0.8106 x 0.3085 = 0.2501. The manager should be concerned because there is only a 0.2501 probability of finishing on time. 17-20 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management b. If there is a penalty of $5,000 a week for each week the project is late, what is the probability of incurring a penalty of at least $5,000? This question is asking what the probability will be that the project will take at least 12 weeks (which would be 1 week late). Probability (T ≥ 12 weeks): π= πΊππππππππ ππππ − π·πππ ππππ π·πππ πππππ πππ π ππππππππ Path A: 12 − 10 = 1.75 1.140 Using Appendix B Table B: Probability of completion < 12 weeks = 0.9599 π§= Path B: 12 − 12 = 0.00 1.998 Using Appendix B Table B: Probability of completion < 12 weeks = 0.5000 π§= Conclusion: Probability (T < 12 weeks) = 0.9599 x 0.5000 = 0.4800 Probability (T ≥ 12 weeks) = 1.0000 – 0.4800 = 0.5200 17-21 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 11. Given: We are given the following times (optimistic, most likely, and pessimistic) for each activity in the table below. a. Determine the expected completion time for each path and its variance. Activity Optimistic Most Likely 1-2 8 8 8 8.00 0/36 2-3 11 12 13 12.00 4/36 2-4 5 6 7 6.00 4/36 2-5 10 12 14 12.00 16/36 3-8 9 10 12 10.17 9/36 4-6 14 18 26 18.67 144/36 4-7 13 13 13 13.00 0/36 5-9 7 10 12 9.83 25/36 6-11 8 10 14 10.33 36/36 7-11 10.5 13 15.5 13.00 25/36 8-11 5 7 10 7.17 25/36 9-10 10 11 12 11.00 4/36 10-11 6 6 6 6.00 0/36 Pessimistic Mean Variance Path 1-2-3-8-11: Expected completion time = 8.00 + 12.00 + 10.17 + 7.17 = 37.34 Variance = 0/36 + 4/36 + 9/36 + 25/36 = 38/36 38 Standard deviation =√36 = 1.027 Path 1-2-4-6-11: Expected completion time = 8.00 + 6.00 + 18.67 + 10.33 = 43.00 Variance = 0/36 + 4/36 + 144/36 + 36/36 = 184/36 184 Standard deviation =√ 36 = 2.261 Path 1-2-4-7-11: Expected completion time = 8.00 + 6.00 + 13.00 + 13.00 = 40.00 Variance = 0/36 + 4/36 + 0/36 + 25/36 = 29/36 29 Standard deviation =√36 = 0.898 17-22 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Path 1-2-5-9-10-11: Expected completion time = 8.00 + 12.00 + 9.83 + 11.00 + 6.00 = 46.83 Variance = 0/36 + 16/36 + 25/36 + 4/36 + 0/36 = 45/36 45 Standard deviation =√36 = 1.118 b. Determine the probability that the project will require more than 49 weeks. Probability (T > 49 weeks): Path 1-2-3-8-11: 49 − 37.34 π§= = 11.35 1.027 Probability of completion ≤ 49 weeks = 1.0000 (z value > +3.00—treat probability of completion as being = 1.0000) Path 1-2-4-6-11: 49 − 43.00 π§= = 2.65 2.261 Using Appendix B Table B: Probability of completion ≤ 49 weeks = 0.9960 Path 1-2-4-7-11: 49 − 40.00 π§= = 10.02 0.898 Probability of completion ≤ 49 weeks = 1.0000 (z value > +3.00—treat probability of completion as being = 1.0000) Path 1-2-5-9-10-11: 49 − 46.83 π§= = 1.94 1.118 Using Appendix B Table B: Probability of completion ≤ 49 weeks = 0.9738 Conclusion: Probability (T ≤ 49 weeks) = 1.0000 x 0.9960 x 1.0000 x 0.9738 = 0.9699 Probability (T > 49 weeks) = 1.0000 – 0.9699 = 0.0301 17-23 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management c. Determine the probability that the project will be completed in 46 weeks or less. Probability (T ≤ 46 weeks): Path 1-2-3-8-11: 46 − 37.34 π§= = 8.43 1.027 Probability of completion ≤ 46 weeks = 1.0000 (z value > +3.00—treat probability of completion as being = 1.0000) Path 1-2-4-6-11: 46 − 43.00 π§= = 1.33 2.261 Using Appendix B Table B: Probability of completion ≤ 46 weeks = 0.9082 Path 1-2-4-7-11: 46 − 40.00 π§= = 6.68 0.898 Probability of completion ≤ 46 weeks = 1.0000 (z value > +3.00—treat probability of completion as being = 1.0000) Path 1-2-5-9-10-11: 46 − 46.83 π§= = −0.74 1.118 Using Appendix B Table B: Probability of completion ≤ 46 weeks = 0.2296 Conclusion: Probability (T ≤ 46 weeks) = 1.0000 x 0.9082 x 1.0000 x 0.2296 = 0.2085 17-24 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 12. Given: We are given the following times (optimistic, most likely, and pessimistic) for each activity in the table below. Activity Optimistic Most Likely Pessimistic Mean Variance A 2 4 6 4.00 16/36 D 6 8 10 8.00 16/36 E 7 9 12 9.17 25/36 H 2 3 5 3.17 9/36 F 3 4 8 4.50 25/36 G 5 7 9 7.00 16/36 B 2 2 3 2.17 1/36 I 2 3 6 3.33 16/36 J 3 4 5 4.00 4/36 K 4 5 8 5.33 16/36 C 5 8 12 8.17 49/36 M 1 1 1 1.00 0/36 N 6 7 11 7.50 25/36 O 8 9 13 9.50 25/36 End a. Construct a network diagram. D E 5 2 9 F A G 6 Start 1 H 12 B End K C 3 I J 7 M 4 10 N 8 O 11 17-25 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management b. The project manager will receive a bonus of $1,000 if the project is finished within 26 weeks. P (T ≤ 26): Path A-D-E-H: Expected completion time = 4.00 + 8.00 + 9.17 + 3.17 = 24.34 Variance = 16/36 + 16/36 + 25/36 + 9/36 = 66/36 66 Standard deviation =√36 = 1.354 26 − 24.34 = 1.23 1.354 Using Appendix B Table B: Probability of completion ≤ 26 weeks = 0.8907 π§= Path A-F-G: Expected completion time = 4.00 + 4.50 + 7.00 = 15.50 Variance = 16/36 + 25/36 + 16/36 = 57/36 57 Standard deviation =√36 = 1.258 26 − 15.50 = 8.35 1.258 Probability of completion ≤ 26 weeks = 1.0000 (z value > +3.00—treat probability of completion as being = 1.0000) π§= Path B-I-J-K: Expected completion time = 2.17 + 3.33 + 4.00 + 5.33 = 14.83 Variance = 1/36 + 16/36 + 4/36 + 16/36 = 37/36 37 Standard deviation =√36 = 1.014 26 − 14.83 = 11.02 1.014 Probability of completion ≤ 26 weeks = 1.0000 (z value > +3.00—treat probability of completion as being = 1.0000) π§= Path C-M-N-O: Expected completion time = 8.17 + 1.00 + 7.50 + 9.50 = 26.17 Variance = 49/36 + 0/36 + 25/36 + 25/36 = 99/36 99 Standard deviation =√36 = 1.658 26 − 26.17 = −0.10 1.658 Using Appendix B Table B: Probability of completion ≤ 26 weeks = 0.4602 Conclusion: The probability of receiving a bonus of $1,000 = Probability (T ≤ 26 weeks) = 0.8907 x 1.0000 x 1.0000 x 0.4602 = 0.4099 π§= 17-26 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management The project manager will receive a bonus of $500 if the project is finished within 27 weeks. P (T ≤ 27): Path A-D-E-H: 27 − 24.34 π§= = 1.96 1.354 Using Appendix B Table B: Probability of completion ≤ 27 weeks = 0.9750 Path A-F-G: 27 − 15.50 π§= = 9.14 1.258 Probability of completion ≤ 27 weeks = 1.0000 (z value > +3.00—treat probability of completion as being = 1.0000) Path B-I-J-K: 27 − 14.83 π§= = 12.00 1.014 Probability of completion ≤ 27 weeks = 1.0000 (z value > +3.00—treat probability of completion as being = 1.0000) Path C-M-N-O: 27 − 26.17 π§= = 0.50 1.658 Using Appendix B Table B: Probability of completion ≤ 27 weeks = 0.6915 Conclusion: The probability of receiving a bonus of $500 = Probability (T ≤ 27 weeks) = 0.9750 x 1.0000 x 1.0000 x 0.6915 = 0.6742 17-27 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 13. Given: We have the following list of activities for a project and crashing costs: Path Top Activity A B C Duration (weeks) 5 6 3 First Crash $8 $7 $14 Second Crash $10 $9 $15 Middle D E C 3 7 3 $9 $8 $14 $11 $9 $15 Bottom F G H 5 5 5 $10 $11 $12 $15 $13 $14 Determine which activities should be crashed to shorten the project by 3 weeks as cheaply as possible. Draw the precedence diagram first. B 2 4 C A E 7 D 3 1 H 6 F G 5 17-28 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Step 1: The paths and their expected duration are shown below: Path Expected Duration A-B-C 14 D-E-C 13 F-G-H 15 Critical path is F-G-H. Rank critical activities according to crash costs: Activity F G H Cost per Week to Crash $10 $11 $12 Activity F should be shortened 1 week because it has the lowest crashing cost ($10). Path F-G-H now will be 14 weeks as shown below. Activities crashed to this point: Step 1: F (first crash). Step 2: The paths and their expected duration are shown below: Path Expected Duration A-B-C 14 D-E-C 13 F-G-H Critical paths are A-B-C and F-G-H. 14 Rank critical activities according to crash costs: Path A-B-C F-G-H Activity B A C G H F Cost per Week to Crash $7 $8 $14 $11 $12 $15 17-29 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Choose one activity on each path to crash: Activity B should be shortened 1 week because it has the lowest crashing cost ($7) on Path A-B-C. Activity G should be shortened 1 week because it has the lowest crashing cost ($11) on Path F-G-H. Path A-B-C now will be 13 weeks as shown below. Path D-F-G now will be 13 weeks as shown below. Activities crashed to this point: Step 1: F (first crash). Step 2: B (first crash) & G (first crash). Step 3: The paths and their expected duration are shown below: Path Expected Duration A-B-C 13 D-E-C 13 F-G-H Critical paths are A-B-C, D-E-C, and F-G-H. 13 Rank critical activities according to crash costs: Path A-B-C D-E-C F-G-H Activity A B C E D C H G F Cost per Week to Crash $8 $9 $14 $8 $9 $14 $12 $13 $15 Choose one activity on each path to crash: At first glance, it appears that we should crash Activity A on Path A-B-C and Activity E on Path D-E-C. The combined crashing cost would be $8 + $8 = $16. However, Activity C is on both paths and could be crashed for $14. Activity C should be shortened 1 week at a crashing cost of $14. Activity H should be shortened 1 week because it has the lowest crashing cost ($12) on Path F-G-H. Paths A-B-C, D-E-C, and F-G-H will decrease to 12 weeks. Activities crashed to this point: Step 1: F (first crash). Step 2: B (first crash) & G (first crash). Step 3: C (first crash) & H (first crash). 17-30 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management A summary of the crashing steps is shown below: Path A-B-C D-E-C F-G-H Initial time 14 wk. 13 wk. 15 wk. Step 1 Crashing Activity Cost F $10 Length after crashing 1 week 14 wk. 13 wk. 14 wk. Length after crashing 2 weeks 13 wk. 13 wk. 13 wk. Step 2 Crashing Activity Cost B $7 G 11 $18 Length after crashing 3 weeks 12 wk. 12 wk. 12 wk. Step 3 Crashing Activity Cost C $14 H 12 $26 Conclusion: Expected project duration = 12 weeks. Total crashing cost = $10 + $18 + $26 = $54. 17-31 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 14. Given: We have the activities and crashing costs shown below: Immediate Predecessor --A --C C C D E F I B G H H, J K, M, N, P Activity A B C D E F G H I J K M N P End Normal Time (weeks) 12 14 10 17 18 12 15 8 7 12 9 3 11 8 Crashing Cost ($000) First Week $15 $10 $5 $20 $16 $12 $24 --$30 $25 $10 --$40 $20 Crashing Cost ($000) Second Week $20 $10 $5 $21 $18 $15 $24 ----$25 $10 ----$20 Construct a network diagram: B A K Start End M C G D E N P H F J I 17-32 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Determine a minimum-cost crashing schedule that will shave five weeks off the project length: Step 1: The paths and their expected duration are shown below: Path Expected Duration A-B-K 35 C-D-G-M 45 C-E-H-N 47 C-E-H-P 44 C-F-I-J-P 49 Critical path is C-F-I-J-P. Rank critical activities according to crash costs: Cost per Week to Crash Activity C $5 F $12 P $20 J $25 I $30 Activity C should be shortened 1 week because it has the lowest crashing cost ($5). Paths C-D-G-M, C-E-H-N, C-E-H-P, and C-F-I-J-P all will decrease 1 week as shown below. Activities crashed to this point: Step 1: C (first week). Step 2: The paths and their expected duration are shown below: Path Expected Duration A-B-K 35 C-D-G-M 44 C-E-H-N 46 C-E-H-P 43 C-F-I-J-P 48 Critical path is C-F-I-J-P. Rank critical activities according to crash costs: Cost per Week to Crash Activity C $5 F $12 P $20 J $25 I $30 Activity C should be shortened 1 week because it has the lowest crashing cost ($5). Paths C-D-G-M, C-E-H-N, C-E-H-P, and C-F-I-J-P all will decrease 1 week. Activities crashed to this point: Step 1: C (first week). Step 2: C (second week). 17-33 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Step 3: The paths and their expected duration are shown below: Path Expected Duration A-B-K 35 C-D-G-M 43 C-E-H-N 45 C-E-H-P 42 C-F-I-J-P 47 Critical path is C-F-I-J-P. Rank critical activities according to crash costs: Cost per Week to Crash Activity F $12 P $20 J $25 I $30 Activity F should be shortened 1 week because it has the lowest crashing cost ($12). Path C-F-I-J-P will decrease 1 week as shown below. Activities crashed to this point: Step 1: C (first week). Step 2: C (second week). Step 3: F (first week). Step 4: The paths and their expected duration are shown below: Path Expected Duration A-B-K 35 C-D-G-M 43 C-E-H-N 45 C-E-H-P 42 C-F-I-J-P 46 Critical path is C-F-I-J-P. Rank critical activities according to crash costs: Cost per Week to Crash Activity F $15 P $20 J $25 I $30 Activity F should be shortened 1 week because it has the lowest crashing cost ($15). Path C-F-I-J-P will decrease 1 week as shown below. Activities crashed to this point: Step 1: C (first week). Step 2: C (second week). Step 3: F (first week). Step 4: F (second week). 17-34 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Step 5: The paths and their expected duration are shown below: Path Expected Duration A-B-K 35 C-D-G-M 43 C-E-H-N 45 C-E-H-P 42 C-F-I-J-P 45 Critical paths are C-E-H-N and C-F-I-J-P. Rank critical activities according to crash costs: Cost per Week to Crash Activity E $16 N $40 C-F-I-J-P P $20 J $25 I $30 Activity E should be shortened 1 week because it has the lowest crashing cost ($16) on Path C-EH-N. Paths C-E-H-N and C-E-H-P each will decrease 1 week. Activity P should be shortened 1 week because it has the lowest crashing cost ($20) on Path C-FI-J-P. Paths C-E-H-P and C-F-I-J-P each will decrease 1 week as shown below. Activities crashed to this point: Step 1: C (first week). Step 2: C (second week). Step 3: F (first week). Step 4: F (second week). Step 5: E (first week) & P (first week). Path C-E-H-N The final duration for each path is shown below: Path Expected Duration A-B-K 35 C-D-G-M 43 C-E-H-N 44 C-E-H-P 40 C-F-I-J-P 44 17-35 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management A summary of the crashing steps is shown below: Path A-B-K C-D-G-M C-E-H-N C-E-H-P C-F-I-J-P Initial time 35 wk. 45 wk. 47 wk. 44 wk. 49 wk. Step 1 Crashing Activity Cost C $5 Length after crashing 1 week 35 wk. 44 wk. 46 wk. 43 wk. 48 wk. Step 2 Crashing Activity Cost C $5 Length after crashing 2 weeks 35 wk. 43 wk. 45 wk. 42 wk. 47 wk. Length after crashing 3 weeks 35 wk. 43 wk. 45 wk. 42 wk. 46 wk. Step 3 Crashing Activity Cost F $12 Length after crashing 4 weeks 35 wk. 43 wk. 45 wk. 42 wk. 45 wk. Length after crashing 5 weeks 35 wk. 43 wk. 44 wk. 40 wk. 44 wk. Step 4 Crashing Step 5 Crashing Activity Cost Activity Cost F $15 E $16 P 20 $36 Conclusion: Expected project duration = 44 weeks. Total crashing cost = $5 + $5 + $12 + $15 + $36 = $73(000) = $73,000. 17-36 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 15. Given: We have the following activities and crashing costs ($000): Crashing Costs ($000) Activity First Week Second Week Third Week 1-2 $18 $22 --- 2-5 $24 $25 $25 5-7 $30 $30 $35 7-11 $15 $20 --- 11-13 $30 $33 $36 1-3 $12 $24 $26 3-8 --- --- --- 8-11 $40 $40 $40 3-9 $3 $10 $12 9-12 $2 $7 $10 12-13 $26 --- --- 1-4 $10 $15 $25 4-6 $8 $13 --- 6-10 $5 $12 --- 10-12 $14 $15 --- Indirect costs total $40(000) per week. 17-37 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management a. Determine the optimum time-cost crashing plan. We will continue crashing as long as the crashing cost at a given step ≤ $40. Step 1: The paths and their expected duration are shown below: Path Expected Duration 1-2-5-7-11-13 35 1-3-8-11-13 32 1-3-9-12-13 20 1-4-6-10-12-13 33 Critical path is 1-2-5-7-11-13. Rank critical activities according to crash costs: Cost per Week to Crash Activity 7-11 $15 1-2 $18 2-5 $24 5-7 $30 11-13 $30 Activity 7-11 should be shortened 1 week because it has the lowest crashing cost ($15) and this cost is ≤ $40. Path 1-2-5-7-11-13 will decrease 1 week as shown below. Activities crashed to this point: Step 1: 7-11 (first week). Step 2: The paths and their expected duration are shown below: Path Expected Duration 1-2-5-7-11-13 34 1-3-8-11-13 32 1-3-9-12-13 20 1-4-6-10-12-13 33 Critical path is 1-2-5-7-11-13. Rank critical activities according to crash costs: Cost per Week to Crash Activity 1-2 $18 7-11 $20 2-5 $24 5-7 $30 11-13 $30 Activity 1-2 should be shortened 1 week because it has the lowest crashing cost ($18) and this cost is ≤ $40. Path 1-2-5-7-11-13 will decrease 1 week as shown below. Activities crashed to this point: Step 1: 7-11 (first week). Step 2: 1-2 (first week). 17-38 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Step 3: The paths and their expected duration are shown below: Path Expected Duration 1-2-5-7-11-13 33 1-3-8-11-13 32 1-3-9-12-13 20 1-4-6-10-12-13 33 Critical paths are 1-2-5-7-11-13 & 1-4-6-10-12-13. Rank critical activities according to crash costs: Cost per Week to Crash Path Activity 1-2-5-7-11-13 7-11 $20 1-2 $22 2-5 $24 5-7 $30 11-13 $30 1-4-6-10-12-13 6-10 $5 4-6 $8 1-4 $10 10-12 $14 12-13 $26 Activity 7-11 should be shortened 1 week because it has the lowest crashing cost ($20) on Path 1-2-5-7-11-13, which will decrease 1 week as shown below. Activity 6-10 should be shortened 1 week because it has the lowest crashing cost ($5) on Path 1-4-6-10-12-13, which will decrease 1 week as shown below. The combined crashing cost = $25 and is ≤ $40. Activities crashed to this point: Step 1: 7-11 (first week). Step 2: 1-2 (first week). Step 3: 711 (second week) & 6-10 (first week). 17-39 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Step 4: The paths and their expected duration are shown below: Path Expected Duration 1-2-5-7-11-13 32 1-3-8-11-13 32 1-3-9-12-13 20 1-4-6-10-12-13 32 Critical paths are 1-2-5-7-11-13, 1-3-8-11-13, & 1-4-6-10-12-13. Rank critical activities according to crash costs: Cost per Week to Crash Path Activity 1-2-5-7-11-13 1-2 $22 2-5 $24 5-7 $30 11-13 $30 1-3-8-11-13 1-3 $12 11-13 $30 8-11 $40 1-4-6-10-12-13 4-6 $8 1-4 $10 6-10 $12 10-12 $14 12-13 $26 Activity 11-13 should be shortened 1 week on Paths 1-2-5-7-11-13 & 1-3-8-11-13 because it has the lowest crashing cost ($30) to shorten both paths. Both paths will decrease 1 week as shown below. Activity 4-6 should be shortened 1 week because it has the lowest crashing cost ($8) on Path 1-4-6-10-12-13, which will decrease 1 week as shown below. The combined crashing cost = $38 and is ≤ $40. Activities crashed to this point: Step 1: 7-11 (first week). Step 2: 1-2 (first week). Step 3: 711 (second week) & 6-10 (first week). Step 4: Activity 11-13 (first week) & Activity 4-6 (first week). 17-40 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Step 5: The paths and their expected duration are shown below: Path Expected Duration 1-2-5-7-11-13 31 1-3-8-11-13 31 1-3-9-12-13 20 1-4-6-10-12-13 31 Critical paths are 1-2-5-7-11-13, 1-3-8-11-13, & 1-4-6-10-12-13. Rank critical activities according to crash costs: Cost per Week to Crash Path Activity 1-2-5-7-11-13 1-2 $22 2-5 $24 5-7 $30 11-13 $33 1-3-8-11-13 1-3 $12 11-13 $33 8-11 $40 1-4-6-10-12-13 1-4 $10 6-10 $12 4-6 $13 10-12 $14 12-13 $26 Activity 11-13 could be shortened 1 week on Paths 1-2-5-7-11-13 & 1-3-8-11-13 because it has the lowest crashing cost ($33) to shorten both paths. Both paths would decrease 1 week. Activity 1-4 could be shortened 1 week because it has the lowest crashing cost ($10) on Path 1-4-6-10-12-13, which would decrease 1 week. The combined crashing cost = $43 and is > $40. Stop. The marginal cost of crashing > marginal benefit of crashing. We stop crashing after Step 4. 17-41 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management A summary of the crashing steps is shown below: Path 1-2-5-7-11-13 1-3-8-11-13 1-3-9-12-13 1-4-6-10-12-13 Initial time 35 32 20 33 Step 1 Crashing Activity Cost 7-11 $15 Length after crashing 1 week 34 32 20 33 Length after crashing 2 weeks 33 32 20 33 Step 2 Crashing Activity Cost 1-2 $18 Length after crashing 3 weeks 32 32 20 32 Step 3 Crashing Activity Cost 7-11 $20 6-10 $ 5 $25 Length after crashing 4 weeks 31 31 20 31 Step 4 Crashing Activity Cost 11-13 $30 4-6 $ 8 $38 Conclusion: Expected project duration = 31 weeks (shortened by 4 weeks). Total crashing cost = $15 + $18 + $25 + $38 = $96. Total indirect costs = 31 x $40 = $1,240. Total cost over 31 weeks = $96 + $1,240 = $1,336(000) = $1,336,000 b. Plot the total-cost curve that describes the least expensive crashing schedule that will reduce the project length by 6 weeks: In Part a of this problem, we reduced the project length by 4 weeks. We must decrease the project length by 2 more weeks. We will start with Step 5 from Part a above. 17-42 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Step 5: The paths and their expected duration are shown below: Path Expected Duration 1-2-5-7-11-13 31 1-3-8-11-13 31 1-3-9-12-13 20 1-4-6-10-12-13 31 Critical paths are 1-2-5-7-11-13, 1-3-8-11-13, & 1-4-6-10-12-13. Rank critical activities according to crash costs: Cost per Week to Crash Activity 1-2 $22 2-5 $24 5-7 $30 11-13 $33 1-3-8-11-13 1-3 $12 11-13 $33 8-11 $40 1-4-6-10-12-13 1-4 $10 6-10 $12 4-6 $13 10-12 $14 12-13 $26 Activity 11-13 should be shortened 1 week on Paths 1-2-5-7-11-13 & 1-3-8-11-13 because it has the lowest crashing cost ($33) to shorten both paths. Both paths will decrease 1 week as shown below. Activity 1-4 should be shortened 1 week because it has the lowest crashing cost ($10) on Path 1-4-6-10-12-13, which will decrease 1 week as shown below. The combined crashing cost = $43. Activities crashed to this point: Step 1: 7-11 (first week). Step 2: 1-2 (first week). Step 3: 711 (second week) & 6-10 (first week). Step 4: Activity 11-13 (first week) & Activity 4-6 (first week). Step 5: Activity 11-13 (second week) & Activity 1-4 (first week). Path 1-2-5-7-11-13 17-43 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Step 6: The paths and their expected duration are shown below: Path Expected Duration 1-2-5-7-11-13 30 1-3-8-11-13 30 1-3-9-12-13 20 1-4-6-10-12-13 30 Critical paths are 1-2-5-7-11-13, 1-3-8-11-13, & 1-4-6-10-12-13. Rank critical activities according to crash costs: Cost per Week to Crash Activity 1-2 $22 2-5 $24 5-7 $30 11-13 $36 1-3-8-11-13 1-3 $12 11-13 $36 8-11 $40 1-4-6-10-12-13 6-10 $12 4-6 $13 10-12 $14 1-4 $15 12-13 $26 Activity 1-2 should be shortened 1 week because it has the lowest crashing cost ($22) on Path 1-2-5-7-11-13, which will decrease 1 week as shown below. Activity 1-3 should be shortened 1 week because it has the lowest crashing cost ($12) on Path 1-3-8-11-13, which will decrease 1 week as shown below. Activity 6-10 should be shortened 1 week because it has the lowest crashing cost ($12) on Path 1-4-6-10-12-13, which will decrease 1 week as shown below. The combined crashing cost = $46. Activities crashed to this point: Step 1: 7-11 (first week). Step 2: 1-2 (first week). Step 3: 711 (second week) & 6-10 (first week). Step 4: Activity 11-13 (first week) & Activity 4-6 (first week). Step 5: Activity 11-13 (second week) & Activity 1-4 (first week). Step 6: Activity 1-2 (second week), Activity 1-3 (first week), & Activity 6-10 (second week). Path 1-2-5-7-11-13 Path Expected Duration 1-2-5-7-11-13 29 1-3-8-11-13 29 1-3-9-12-13 20 1-4-6-10-12-13 29 17-44 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management A summary of the crashing steps is shown below: Path Initial time 1-2-5-7-11-13 1-3-8-11-13 1-3-9-12-13 1-4-6-10-12-13 35 32 20 33 Step 1 Crashing Activity Cost 7-11 $15 Length after crashing 1 week 34 32 20 33 Step 2 Crashing Activity Cost 1-2 $18 Length after crashing 2 weeks 33 32 20 33 Step 3 Crashing Activity Cost 7-11 $20 6-10 $ 5 $25 Length after crashing 3 weeks 32 32 20 32 Length after crashing 4 weeks 31 31 20 31 Step 4 Crashing Activity Cost 11-13 $30 4-6 $ 8 $38 Length after crashing 5 weeks 30 30 20 30 Step 5 Crashing Activity Cost 11-13 $33 1-4 $10 $43 Length after crashing 6 weeks 29 29 20 30 Step 6 Crashing Activity Cost 1-2 $22 1-3 $12 6-10 $12 $46 Conclusion: Expected project duration = 29 weeks (shortened by 6 weeks). Total crashing cost = $15 + $18 + $25 + $38 + $43 + $46 = $185. Total indirect costs = 29 x $40 = $1,160. Total cost over 29 weeks = $185 + $1,160 = $1,345(000) = $1,345,000 The table below summarizes the cumulative crashing cost, indirect cost, and total cost for project lengths of 35, 34, 33, 32, 31, 30, and 29 weeks: Cumulative Project Weeks Length Shortened 35 0 Cumulative Crash Cost ($000) 0 Indirect Cost Total Cost ($000) ($000) 35(40) = 1,400 1,400 34 1 15 34(40) = 1,360 1,375 33 2 15 + 18 = 33 33(40) = 1,320 1,353 32 3 33 + 25 = 58 32(40) = 1,280 1,338 31 4 58 + 38 = 96 31(40) = 1,240 1,336 30 5 96 + 43 = 139 30(40) = 1,200 1,339 29 6 139 + 46 = 185 29(40) = 1,160 1,345 17-45 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management The total cost-curve is plotted below: 1,400 Total Cost ($000) 1,300 0 29 30 31 32 33 34 35 Project Length (weeks) 17-46 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 16. Given: We have the following crashing costs for activities: Activity Crash Cost 1st Week Crash Cost 2nd Week K $410 $415 L $125 --- N $45 $45 M $300 $350 J $50 --- Q $200 $225 P --- --- Y $85 $90 Z $90 --- The network diagram is shown below: M L Start P Q K N Z Y End J Develop a crashing schedule given that Mr. T wants delivery in 32 weeks or he will impose a penalty of $375 for each week his yacht is late: We will crash as long as the crash cost at a step ≤ $375. 17-47 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Step 1: The paths and their expected duration are shown below: Path Expected Duration K-L-M-Q-P-Z 39 K-L-M-Q-Y 32 K-N-J-Q-P-Z 39 K-N-J-Q-Y 32 Critical paths are K-L-M-Q-P-Z & K-N-J-Q-P-Z. Rank critical activities according to crash costs: Path K-L-M-Q-P-Z K-N-J-Q-P-Z Activity Z L Q M K N J Z Q K Cost per Week to Crash $90 $125 $200 $300 $410 $45 $50 $90 $200 $410 Activity Z should be shortened 1 week because it has the lowest crashing cost ($90) to crash both critical paths, which both will decrease by 1 week as shown below. This cost is ≤ $375. Activities crashed to this point: Step 1: Activity Z (1st week). 17-48 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Step 2: The paths and their expected duration are shown below: Path Expected Duration K-L-M-Q-P-Z 38 K-L-M-Q-Y 32 K-N-J-Q-P-Z 38 K-N-J-Q-Y 32 Critical paths are K-L-M-Q-P-Z & K-N-J-Q-P-Z. Rank critical activities according to crash costs: Path K-L-M-Q-P-Z K-N-J-Q-P-Z Activity L Q M K N J Q K Cost per Week to Crash $125 $200 $300 $410 $45 $50 $200 $410 Activity L should be shortened 1 week because it has the lowest crashing cost ($125) on Path K-L-M-Q-P-Z, which will decrease Paths K-L-M-Q-P-Z & K-L-M-Q-Y 1 week as shown below. Activity N should be shortened 1 week because it has the lowest crashing cost ($45) on Path K-N-J-Q-P-Z, which will decrease Paths K-N-J-Q-P-Z & K-N-J-Q-Y 1 week as shown below. Combined crashing cost = $170. This cost is ≤ $375. Activities crashed to this point: Step 1: Activity Z (1st week). Step 2: Activity L (1st week) & Activity N (1st week). 17-49 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Step 3: The paths and their expected duration are shown below: Path Expected Duration K-L-M-Q-P-Z 37 K-L-M-Q-Y 31 K-N-J-Q-P-Z 37 K-N-J-Q-Y 31 Critical paths are K-L-M-Q-P-Z & K-N-J-Q-P-Z. Rank critical activities according to crash costs: Path K-L-M-Q-P-Z K-N-J-Q-P-Z Activity Q M K N J Q K Cost per Week to Crash $200 $300 $410 $45 $50 $200 $410 Activity Q should be shortened 1 week because it has the lowest crashing cost ($200) to crash both critical paths. This cost is ≤ $375. All four paths will decrease by 1 week as shown below. Activities crashed to this point: Step 1: Activity Z (1st week). Step 2: Activity L (1st week) & Activity N (1st week). Step 3: Activity Q (1st week). 17-50 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Step 4: The paths and their expected duration are shown below: Path Expected Duration K-L-M-Q-P-Z 36 K-L-M-Q-Y 30 K-N-J-Q-P-Z 36 K-N-J-Q-Y 30 Critical paths are K-L-M-Q-P-Z & K-N-J-Q-P-Z. Rank critical activities according to crash costs: Path K-L-M-Q-P-Z K-N-J-Q-P-Z Activity Q M K N J Q K Cost per Week to Crash $225 $300 $410 $45 $50 $225 $410 Activity Q should be shortened 1 week because it has the lowest crashing cost ($225) to crash both critical paths. This cost is ≤ $375. All four paths will decrease by 1 week as shown below. Activities crashed to this point: Step 1: Activity Z (1st week). Step 2: Activity L (1st week) & Activity N (1st week). Step 3: Activity Q (1st week). Step 4: Activity Q (2nd week). 17-51 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Step 5: The paths and their expected duration are shown below: Path Expected Duration K-L-M-Q-P-Z 35 K-L-M-Q-Y 29 K-N-J-Q-P-Z 35 K-N-J-Q-Y 29 Critical paths are K-L-M-Q-P-Z & K-N-J-Q-P-Z. Rank critical activities according to crash costs: Path K-L-M-Q-P-Z K-N-J-Q-P-Z Activity M K N J K Cost per Week to Crash $300 $410 $45 $50 $410 Activity M should be shortened 1 week because it has the lowest crashing cost ($300) on Path K-L-M-Q-P-Z, which will decrease Paths K-L-M-Q-P-Z & K-L-M-Q-Y 1 week as shown below. Activity N should be shortened 1 week because it has the lowest crashing cost ($45) on Path K-N-J-Q-P-Z, which will decrease Paths K-N-J-Q-P-Z & K-N-J-Q-Y 1 week as shown below. Combined crashing cost = $345. This cost is ≤ $375. Activities crashed to this point: Step 1: Activity Z (1st week). Step 2: Activity L (1st week) & Activity N (1st week). Step 3: Activity Q (1st week). Step 4: Activity Q (2nd week). Step 5: Activity M (1st week) & Activity N (2nd week). 17-52 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Step 6: The paths and their expected duration are shown below: Path Expected Duration K-L-M-Q-P-Z 34 K-L-M-Q-Y 28 K-N-J-Q-P-Z 34 K-N-J-Q-Y 28 Critical paths are K-L-M-Q-P-Z & K-N-J-Q-P-Z. Rank critical activities according to crash costs: Path K-L-M-Q-P-Z K-N-J-Q-P-Z Activity M K J K Cost per Week to Crash $350 $410 $50 $410 Activity M could be shortened 1 week because it has the lowest crashing cost ($350) on Path K-L-M-Q-P-Z, which would decrease Paths K-L-M-Q-P-Z & K-L-M-Q-Y 1 week. Activity J could be shortened 1 week because it has the lowest crashing cost ($50) on Path K-N-J-Q-P-Z, which would decrease Paths K-N-J-Q-P-Z & K-N-J-Q-Y 1 week. However, combined crashing cost = $400. This cost is > $375. Stop. Do not perform this crashing. We are finished crashing after Step 5. 17-53 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management A summary of the crashing steps is shown below: Path Initial time K-L-M-Q-P-Z K-L-M-Q-Y K-N-J-Q-P-Z K-N-J-Q-Y 39 32 39 32 Step 1 Crashing Activity Cost z $90 Length after crashing 1 week 38 32 38 32 Step 2 Crashing Activity Cost L $125 N $ 45 $170 Length after crashing 2 weeks 37 31 37 31 Step 3 Crashing Activity Cost Q $200 Length after crashing 3 weeks 36 30 36 30 Length after crashing 4 weeks 35 29 35 29 Step 4 Crashing Activity Cost Q $225 Length after crashing 5 weeks 34 28 34 28 Step 5 Crashing Activity Cost M $300 N $ 45 $345 Conclusion: Expected project duration = 34 weeks (shortened by 5 weeks). Total crashing cost = $90 + $170 + $200 + $225 + $345 = $1,030. Mr. T’s yacht will be 2 weeks late. Total penalty cost = 2 x $375 = $750. Total Cost = Crashing Cost + Penalty Cost = $1,030 + $750 = $1,780. 17-54 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 17. Given: We have the following activities and time estimates: Path Top Activity A B C Optimistic 4 7 3 Most Likely 5 8 5 Pessimistic 6 10 9 Bottom D E F 7 2 1 8 3 4 11 4 6 Draw the network: B 2 4 C A Start 6 1 End F D E 3 5 Path Top Activity A B C Optimistic 4 7 3 Most Likely 5 8 5 Pessimistic 6 10 9 Mean 5.00 8.17 5.33 Standard Deviation 4/36 9/36 36/36 Bottom D E F 7 2 1 8 3 4 11 4 6 8.33 3.00 3.83 16/36 4/36 25/36 a. Determine the expected duration of the project. Path A-B-C: Expected completion time = 5.00 + 8.17 + 5.33 = 18.50 Variance = 4/36 + 9/36 + 36/36 = 49/36 Path D-E-F: Expected completion time = 8.33 + 3.00 + 3.83 = 15.16 Variance = 16/36 + 4/36 + 25/36 = 45/36 Conclusion: Expected project completion = 18.50 days. 17-55 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management b. Determine the probability that the project will take at least 18 days. Probability (T ≥ 18): Path A-B-C: 49 Standard deviation =√36 = 1.167 18 − 18.50 = −0.43 1.167 Using Appendix B Table B: Probability of completion < 18 days = 0.3336 π§= Path D-E-F: 45 Standard deviation =√36 = 1.118 18 − 15.16 = 2.54 1.118 Using Appendix B Table B: Probability of completion < 18 days = 0.9945 π§= Conclusion: Probability (T < 18) = 0.3336 x 0.9945 = 0.3318 Probability (T ≥ 18) = 1.0000 – 0.3318 = 0.6682. 17-56 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 18. Given: We are given the events, probabilities, and costs in the table below: Event 1 2 3 4 5 6 7 Probability .25 .35 .20 .80 .10 .40 .60 Cost ($000) 15 25 55 10 77 55 50 Create a risk matrix for this project. Use a vertical scale of $0 to $80. $80 $60 5 3 6 7 Cost $40 $20 0 2 1 4 .25 .50 .75 Probability of Occurring 1.00 Conclusion: The manager should be most concerned about Event #7, which has a greater than 50% probability of occurring and a relatively high cost. 17-57 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management 19. Given: We are given the events, probabilities, and costs in the table below: Event 1. Equipment breakdown 2. Vendor is late with key segment. 3. Subcontractor has labor issues. 4. Weather problems. 5. Funding delays. 6. Testing delays. Probability .20 .60 .30 Unknown .40 to .60 .40 Cost ($000) 40 200 140 15 50 20 Create a matrix for this project: 2 $200 $150 Cost 3 $100 5 $50 1 6 0 4 .25 .50 .75 1.00 Probability of Occurring The weather problems (4) and funding delays (5) are placed using the highest probabilities because we are conservative (i.e., we will assume the worst case). Conclusion: The manager should be most concerned about Event 2 (vendor is late with key segment) due to its greater than 50% probability and its high cost. 17-58 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Case: The Mexican Crazy Quilt The case combines behavioral considerations in project management with development of a foreign subsidiary. Although some students will have minor problems getting all the names straight, I think you will find that the case produces good discussion as well as a realistic view of the sorts of difficulties often encountered on projects. 1. Linderman Industries was correct to adopt a project organization for getting the Mexican subsidiary started because this was a one-time, unique effort requiring the planning and coordination of diverse activities. In addition, much of the work cut across functional boundaries. 2. Naturally, the division managers would be opposed to releasing their best people to work on the project. In fact, while the project might be important to top management, the division managers undoubtedly had different priorities based on how they were evaluated, not on the success or failure of this particular project. Rather, their evaluations would concern ongoing activities directly related to their divisions. 3. Many people are quite content to work in a stable environment, where there is little chance of unexpected events that might upset the established routine. These people are risk-adverse; they are fully content to operate in a static environment. Moreover, experienced workers might have witnessed similar projects that involved project personnel leaving the organization or moving into less desirable jobs once the project had been completed. Thus, Bert Mill might have wanted to avoid that possibility. 4. Conway realized that he might “go to the well” once too often: not every argument would be decided in his favor. Moreover, he undoubtedly recognized that these arguments stirred up a certain amount of resentment, which would bode ill for any future dealings he might have with these people. In fact, that is just what happened when he took the disagreement that engineer Bob Cates was having with the Mexican engineer on layout to Bob’s former boss, Sam Sargis. 5. To begin with, firms must recognize the potential problems, and then set up a mechanism to deal with them before they occur. One possible approach to the problem might be to rotate people in and out of the project. This would involve shorter worker absences from their regular jobs, which would translate into these workers keeping their full-time positions. On that basis, more people like Bert Mill might be willing to work on the project. In addition, more people would have an opportunity to expand their job horizons. 17-59 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Case: Time, Please Given: Path Expected Duration (weeks) Standard Deviation A 10 4 B 14 2 C 13 2 Project duration for Smitty to include in the proposal for a 5% risk of not delivering the project on time: This means we would like a 0.9500 probability of completion within the specified time. When we take the probability of completion within the specified time for each path and multiply these probabilities, we need to obtain a joint probability of at least 0.9500. We start by looking for a Z value in Appendix B Table B corresponding to 0.9500: z = 1.645. Next, we can analyze the length of each path if we use this corresponding z value (1.645): Path A: 10 + (1.645)(4) = 16.58 Path B: 14 + (1.645)(2) = 17.29 Path C: 13 + (1.645)(2) = 16.29 We know that we need all three probabilities to be > 0.9500; therefore we can start by focusing on the longest path (Path B) and specify the project completion time as 17.29 days as a starting point. 17-60 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management We can set up a spreadsheet in Excel to automate our calculations. To find a probability for a z value using Excel, we enter the following formula: =NORMSDIST(z), where z = the cell where we have calculated z. Row 1 2 3 4 5 6 A Path A B C B Mean 10 14 13 Column C D Sigma z value 4 1.8225 2 1.645 2 2.145 Completion = Prob. of Completion = E Prob. 0.9658 0.9500 0.9840 17.29 0.9028 We enter the following formulas in the spreadsheet above: Cell D2: =($E$5-B2)/C2 Cell D3: =($E$5-B3)/C3 Cell D4: =($E$5-B4)/C4 Cell E2: =ROUND(NORMSDIST(D2),4) Cell E3: =ROUND(NORMSDIST(D3),4) Cell E4: =ROUND(NORMSDIST(D4),4) Cell E6: =ROUND(E2*E3*E4,4) Note: We will use Cell E5 to enter the desired completion time. As shown above, the probability of completing the project within 17.29 days is 0.9028, which is less than 0.9500. From here, we can experiment by entering project completion times greater than 17.29 days until the value in Cell E6 is close to 0.9500. An alternate approach would be to create a simple Excel Solver model to solve this. Note: We will carry the project completion time to two decimals. After experimentation, a project completion time of 18.02 days gives us a probability of project completion of 0.9501 as shown in the table below. Row 1 2 3 4 5 6 A Path A B C B Mean 10 14 13 Column C D Sigma z value 4 2.005 2 2.01 2 2.51 Completion = Prob. of Completion = E Prob. 0.9775 0.9778 0.9940 18.02 0.9501 17-61 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 17 - Project Management Project duration for Smitty to include in the proposal for a 10% risk of not delivering the project on time: This means we would like a 0.9000 probability of completion within the specified time. We know that when we started with a project completion of 17.29 days above, the probability of completion was 0.9028 (just above 0.9000). We can lower the project completion time from 17.29 until the value in Cell E6 is close to 0.9000. As shown in the table below, a project completion time of 17.26 days provides a probability of completion of 0.9002. Row 1 2 3 4 5 6 A Path A B C B Mean 10 14 13 Column C D Sigma z value 4 1.815 2 1.63 2 2.13 Completion = Prob. of Completion = E Prob. 0.9652 0.9484 0.9834 17.26 0.9002 Project duration for Smitty to include in the proposal for a 15% risk of not delivering the project on time: This means we would like a 0.8500 probability of completion within the specified time. We know that when we used a project completion of 17.26 days above, the probability of completion was 0.9002. We can lower the project completion time from 17.26 until the value in Cell E6 is close to 0.8500. As shown in the table below, a project completion time of 16.78 days provides a probability of completion of 0.8506. Row 1 2 3 4 5 6 A Path A B C B Mean 10 14 13 Column C D Sigma z value 4 1.695 2 1.39 2 1.89 Completion = Prob. of Completion = E Prob. 0.9550 0.9177 0.9706 16.78 0.8506 The pros of quoting project times aggressively are the ability to secure new business or to win project approval. The cons of quoting project times aggressively are the increased probability of missing the deadline, which could lead to severe consequences for the project manager. The pros of quoting project times conservatively are the increased probability of meeting the deadline. The cons of quoting project times conservatively are the reduced likelihood of being able to secure new business or to gain project approval. 17-62 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.