CA's Management Database (MDB): The EITM Foundation - WO108SN Abstract - An integrated Management Database (MDB) is an important foundation for achieving effective Enterprise IT Management, this session describes what CA’s MDB is and the value it provides. 2 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. CA’s Vision Business Processes IT Services Application Environments Users Assets Manage and Secure Unify 3 Simplify © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Enterprise IT Management (EITM) is CA’s vision for how to unify and simplify the management of enterprise-wide IT EITM – Unify and Simplify It All Business Processes Manage and Secure 4 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Storage Management Assets Security Management Users Enterprise Systems Management Application Environments Business Service Optimization IT Services Agenda -All about the MDB -Deployment topics -Support for standards 6 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. The Problem – In General - Too many databases - Complex to manage - Require lots of labor - Capital under-utilized - Vulnerable infrastructure 7 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. The Problem – Disparate Management Data - Too many versions of the truth - If you don’t know what you have, how can it be managed Service Data Operations Data Storage Data Life Cycle Data 8 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Security Data Benefits of CA’s Solutions - CA solutions provide comprehensive, integrated, modular and real-time solutions to: - Manage risk - Improve service - Control costs - Align IT investments with business needs 9 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Built on CA’s Integration Platform - The CA Integration Platform is the foundation made up of a set of shared services providing tight integration: - Consistent user experience - Integrated data - Integrated processes and workflows - Common policy - The CA Integration Platform also contains a rich set of management and security services that deliver consistent definition and behavior 10 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. CA’s EITM Integration Platform ESM Security Storage BSO Service Oriented Architecture (SOA) Integration Platform WSDM 11 WS-Man MDB Event Workflow Rules & Policy SAML SMI-S Identity & Access Discovery Messaging App Server © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. OMA-DM WS-CIM Agents Modeling … Schedule … UI Services … MDB: A Management Service - Full spectrum of management data - Integration at the data level - Flexible deployment options - Management for high performance - Support for open standards and best practices 12 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. The Value of Data Integration Full Spectrum of Management Data - Assets and inventory - Business processes - Events Policy/ Rules - Organization/people Service - Policy/rules Business Processes - Schedules/workflows - Service Organization/ People Events Software Configurations Assets Schedules/ Workflows - Software configurations - Internal management data Product Settings - Management metadata - Product settings 14 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Management metadata Increased Visibility - Requires single source of IT management data - Speeds decision making - Enables automation 15 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Management Intelligence 16 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Eliminates Redundancy - Reduces maintenance and administration - Integrates at the source - Results in fewer data errors 17 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Extensible Definitions - Customers and third parties can extend schema - Allows integration beyond CA products - Enables sharing of data - Removes redundancy and keeps data synchronized - Eases administration 18 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. MDB Data Access Options - Data transformer - Moves data between MDB and other systems - Basis for hub and spoke deployment option - Supports XML as data source or target - Example: UAPM import of SMS data - Formal Object Interfaces - Delivered with some products - Enable integration at a higher level - Ex: NSM Worldview API, ServiceAware for Service Desk - Custom data integration - Programmatic access to read and write the MDB directly - Native SQL, ODBC, JDBC available - Reporting and Data Mining - Data stored in a relational database management system 19 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Deployment Options A Single MDB - Applications share a MDB - More applications provide richer data - Little integration required Service Operations Storage MDB Life Cycle 21 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Security Multiple MDBs - Uses more than one MDB - Integration may be required - Product specific - Distributed query - Replication Service Service Operations Storage MDB MDB Life Cycle Security 22 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. MDB External Product Integration - Integrates data from external and 3rd party sources - Provides data from the MDB for use in other applications/products 23 Common Services Common Services Common Services Common Services Common Services Previous CA Versions Mainframe IBM Tivoli HP OpenView Others © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Relational Databases Supported - Ingres r3 - SQL Server 2000 - SQL Server 2005 - Oracle 10g Release 2 24 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Database Server Requirements - Enterprise utilization and access - Disaster recovery planning required - Cluster support for high performance - 64-bit enabled 25 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Security and Availability - Single schema eases security - RDBMS integrates with OS security - Online or offline backup - BrightStor ARCserve 26 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Standards MDB and ITIL - CA products used to implement ITIL processes store data in the MDB The ITIL Process Model Business, Customers, Users Service Desk Incident Management Problem Management Network, System, DB & Operations Managements Change Management Availability Management Capacity Management Release Management Customer Relationship Managements Configuration Management Security Managements 28 Service Level Management © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Financial Management IT Service Continuity Management MDB versus CMDB - The MDB stores information about assets and configuration items such as: incidents, problem, change orders, capacity, finance, current state and a great deal more - Can be used to support CMDB requirements - Does not provide federated CMDB capabilities - In general, is not a CMDB 29 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. The MDB and DMTF/CIM - CA has belonged to DMTF since inception - Network and system management portions of MDB schema were designed based on early releases of CIM - MDB & CIM are not the same thing - MDB is a complete definition of the management information required by CA products. - MDB is a relational database - Common Information Model (CIM) provides a vendor independent abstraction layer defined as an object model - CIM interfaces to the MDB are being considered for the future 30 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Summary The MDB Management Service helps to: - Manage risk - Ensure security and data availability - Help meet corporate compliance / governance requirements. - Support open standards and best practices - Improve service - Manage availability and performance of the infrastructure - Real time data, not warehoused - Flexible deployment options - Control costs - Optimizing IT assets due to improved visibility to data - Easy to deploy - Less management required - Align IT investments with business needs - Make informed management decisions - Determine real cost of IT - Ensure effective utilization of staff and resources 31 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. Questions & Answers