Primer on Sustainability Reporting International CEO Forum VIII December 5-7, 2011 Thimpu:Bhutan Enrique I. Florencio Knowledge Management Head/Sustainability Officer What’s next? FAQs What? Why? How? Who? What? What is Sustainable Development? • “Sustainable Development is a development that meets the needs of the present without compromising the ability of the future generation to meet their own needs”. (Brundtland Commission) • Also defined as an acceptable balance on economic development, social progress and environmental protection What is Sustainability Reporting? • The practice of measuring, disclosing and being accountable to internal and external stakeholders for organizational performance towards the goal of sustainable development. • Reports on economics, environmental and social impacts. • Sustainability reports must report on a company’s sustainability performance, not just its sustainability targets or objectives GRI Definition • Measuring, disclosing and being accountable to internal and external stakeholders for your organization’s environmental, social and economic impacts and performance towards the goals of sustainable development. • Sustainability Report should: – Provide balanced (positive and negative) information – Serve various information needs of reporter and its stakeholders such as: benchmarking, comparison with other organizations, investment and purchase decisions, management and strategic development within the reporting organization, etc. – Disclose the outcomes and results that occured within the reporting period in the context of organization’s commitment, strategy and management approach. Global Reporting Initiative www.globalreporting.org • The Global Reporting Initiative (GRI) is a network-based organization that has pioneered the development of the world’s most widely used sustainability reporting framework and is committed to its continuous improvement and application worldwide. • In order to ensure the highest degree of technical quality, credibility, and relevance, the reporting framework is developed through a consensus-seeking process with participants drawn globally from business, civil society, labor, and professional institutions. What is GRI Reporting Framework • Intended to serve as a generally accepted framework for reporting on an organization’s economic, environmental, and social performance • Designed for use by organizations of any size, sector, or location • Takes into account the practical considerations faced by a diverse range of organizations-from small enterprises to those with extensive and geographically dispersed operations Issues on Sustainability Reporting • It is determined by stakeholder’s confidence in; – Brand and goodwill – Reputation of management and board – Quality of governance – Strategic direction – Sustainability (TBL/ESG) in the form of sustainability strategy, with sustainability reporting and management integrated into the core business operations/ development mission Issues on Sustainability Reporting • Stakeholders Communication • Companies expected to move beyond just philantropy to sustainability strategy and manage their overall sustainability impacts and performance • Financial report / balance sheet doesn’t provide answers on governance, strategy and sustainability – sustainability reporting emerges as complimentary to financial reporting Corporate Citizenship Program Framework Social Equal opportunity & access Occupational health & safety Social Governance Fairness, accountability and transparency Corporate culture & values Environment Economics Global Reporting Initiative • A multi-stakeholder process and independent institution • Sustainability Reporting Guidelines for voluntary reporting on the economic, environmental, and social dimensions of activities/products • GRI “G3” guidelines just released-refined • Indicators, reporting process and more tools, electronic report format Global Reporting Initiative GRI’s Mission A generally accepted Global Framework for Sustainability Reporting Global Reporting Initiative GRI’s Vision Reporting on Sustainability Performance becomes as mainstream and as transparent as reporting on financial performance Purposes of Sustainability Reporting • Sustainability Reports can be used for the following purposes, among others: – Benchmarking and assessing sustainability performance with respect to laws, norms, codes, performance standards; – Demonstrating how the organization influences and is influenced by expectations about sustainable development; – Comparing performance within an organization and between different organizations overtime Benefits of Sustainability Reporting • Improving business performance, operational efficiency and cost savings • Improving reputation with stakeholders including investors, credit agencies, customers, employees and business partners • Increasing brand value and recognition • Enhancing risk assessment and management capabilities Why? Reporting • Why Report? – Accountability to shareholders and stakeholders – Opportunities in all relevant dimensions; economic, social, environmental, and stakeholders engagements – Relying on the transparency of the process Approaches to Sustainability Reporting • Globalization challenges and opportunities are changing the role of business and its relationship with the society – Growth, profitability, impacts & risks- business seen as a problem source and solution – Internal and external communication – to see what actually has been done in the organization – Growing pressure for greater disclosure and transparency on both financial and non-financial aspects of business performance Approaches to Sustainability Reporting • Trust and confidence in the company by the stakeholders drives the company value: Your company’s performance and impacts are now everyone’s business • Sustainability- a Corporate Governance priority Reporting to build a better future? Show what you are doing or would like to do Basic sustainability disclosure requirements brings clear benefits “We cannot manage what we cannot measure” “We cannot measure something what we cannot define” “What gets communicated, gets understood” Why Standardize Reporting? Companies receive diverse information requests Stakeholders receive incomplete information A generallyaccepted reporting framework developed through a multi-stakeholder process Why Standardize Reporting? • Lack of credibility on Reports Stakeholders are watching you whatever you do, and they are now demanding information..... Absence of Standards Means Inconsistency A recent McKinsey & Co. global survey found that 20% of executives don’t have a clear definition of sustainability Absence of Standards.... • Sustainability reports are now more detailed and reflect the priority companies have given to measuring and managing the impact of their operations. • Chief operating officers and other board members now join CEOs in devising a core sustainability strategy. • Companies themselves understand the need to move sustainability reporting beyond a simple statement in their annual reports to a more detailed assessment of their operations, management practices, workforce issues and development strategies. A fully integrated, company-wide approach will be needed to realise the benefits. The Rise of Non-Financial Information Issues in Business Reporting Growing Requirements for Environmental and Social Disclosures in Business Leadership, Brand, and Reputation Stakeholders Communication Informed and Empowered Sustainability Management Organizational Competency on Sustainability Alignment with Core Corporate Strategy Trends in Sustainability Reporting Sustainability reporting is largely voluntary, rather than by compliance. Sustainability reporting is now the norm among large companies globally. Sustainability reporting in the U.S. is not as commonplace as it is in Europe. Most industrialized countries restrict environmental-impact activities and require some form of environmental regulatory reporting already. Source: World Business Council for Sustainable Development, “How to Report”, Guide 2010 Trends in Sustainability Reporting The evolution of metric frameworks for sustainability reporting is a major challenge for suppliers and users. (eg; green events checklist) There are variable and unreliable measurement and disclosure results in today’s sustainability reports due to multiple metric frameworks and a lack of uniform definitions. The emergence of overlapping national and regional legislation and regulation is a major challenge for companies. Prediction: Governmental, regulatory, and audit oversight of sustainability issues will become the norm within five years, in both the developed and developing world, across all industries. Source: World Business Council for Sustainable Development How? Sustainability Reporting What is the organization doing to progress towards sustainable development? ADFIAP is the focal point of all development banks and other financial institutions engaged in the financing of sustainable development in the Asia-Pacific region. Founded in 1976, ADFIAP has presently 131 memberinstitutions in 45 countries Published SR / CSR Report – 8% (10) •Best Annual Report •Best Sustainability Report (2009) Application of GRI Reporting Framework • Identify the topics and related indicators that are relevant, and therefore might be appropriate to report, by undergoing an interactive process using the Principles of materiality and stakeholder inclusiveness • When identifying the topics, consider the relevance of all Indicator Aspects identified in the GRI Guidelines and applicable Sector Supplements. Also consider other topics, if any, that are relevant to report • From the set of relevant topics and indicators identified, use the tests listed for each Principle to assess which topics and indicators are material and therefore should be reported Application of GRI Reporting Framework • Use the Principles to prioritize selected topics and decide which will be emphasized • The specific methods or processes used for assessing materiality should; – Differ for, and can be defined by, each organization; – Always take into account the guidance and tests found in the GRI Reporting Principles; and – Be disclosed Measurement and Reporting Strategy • Measuring sustainability performance enables organizations to identify opportunities to improve operations, and avoid risks to the long-term value of your organization • The ability to manage sustainability impacts helps organizations preserve and increase their value • Investors and analysts gain vital insight into organizational performance, and optimal investment potential • Transparency increases trust - stakeholders and civil society can respond to comparable and standardized information • Organizations can mitigate negative impacts Frameworks and Standards in Financial Reporting Frameworks and Standards in Financial Reporting • Financial Reporting – Generally Accepted Accounting Principles (GAAP) – International Financial Reporting Standards (IFRS) • Financial Auditing – IAASB International Audit Standards Frameworks and Standards in Sustainability, CSR Reporting FRAMEWORKS and STANDARDS Sustainability, CSR Reporting • Management and Reporting – ISO14001 (design, implement EEMS) (ISO 14004) – UN Global Compact (strategic policy initiative-10 univ. accep. prin- human rights, labour, environment,anti-corruption) – Dow Jones Sustainability Index (establish to track performance of companies that lead the field in terms of corp sustainability) – Global Reporting Initiative (GRI) – ISO 26000 (Social Responsibility ) –implementing as a way to achieve the benefits of operating in a socially responsible manner) • Assurance – Accountability 1000 (assurance standard focus on the accuracy of quantitative data) – ISAE 3000 (designed to provide a basic framework for large scale audits) – Nivra 34109 –(review of historical financial information) Global Reporting Initiative Standard and Brand • • • • • • Consensus and Legitimacy Significant Adoption Normative Clarity Functionality Soundness and Flexibility Triple Bottom Line Format GRI Reporting Framework • This framework sets out the principles and indicators that organizations can use to measure and report their economic, environmental, and social performance. • The cornerstone of the framework is the Sustainability Reporting Guidelines. The third version of the Guidelines – known as the G3 Guidelines - was published in 2006, G3.1 in 2011. GRI Sustainability Indicators Set • 79 Indicators of Sustainability Performance – 9 Economic Value Generated and Dist – 30 Environment – 14 Labor Practices – 9 Human Rights – 8 Society – 9 Product Responsibility • FI Sector Guidelines • Sector Supplements (G3) (G3.1) • Level of Application: C, B, and A Performance Indicators • • • Communicates performance and results Performance is considered here to be the ability to track changes over time, and outcomes achieved as a result of an organizations actions These results can then be placed in the context of stated policies, goals, and commitments as set out in the DMA Environment Performance Indicators • Materials, Energy and Water • Biodiversity • Emissions, Effluents and • Products and Services • Compliance • Transport (30) Wastes Economic Performance Indicators • Economic performance – this category of indicators addresses the direct economic impacts of the organization’s activities and the economic value added by these activities. • Market presence- these indicators provide information about interactions in specific markets. • Indirect economic impacts- these indicators measure the economic impacts created as a result of the organization’s economic activities and transactions. Social Performance Indicators Labour Practices Product Responsibility Society Human Rights •Employment •Labour Relations •Occupational Health & Safety •Training & Education •Diversity •Customer Health & Safety •Product and Service Labeling •Marketing Communications •Customer Privacy •Compliance •Community •Corruption •Public Policy •Anti-Competitive Behaviour •Compliance •Investment & Procurement Practices •Freedom of Assoc & Collective Bargaining •Non-Descrimination •Child Labour •Forced & Compulsory Labour •Security Practices •Indigenous Rights Report Application Level Source: www.globalreporting.org Four Pillars of GNH • Sustainable and Equitable Economic Development • Conservation of the Environment • Preservation and Promotion of Culture • Good Governance GRI's 2015 Goal • By 2015 all large and medium sized companies in OECD countries and large emerging economies should report publicly on their economic and environmental, social and governance performance, or explain why if they do not. • GRI is committed to mainstreaming sustainability reporting. One way to achieve this goal is to drive a report or explain approach to reporting. GRI works in a number of ways to support organizations that want to report. GRI's 2015 Goal • Encourages organizations of all sizes, from all sectors and all regions to produce sustainability reports by engaging with them directly • Ensures every company in the world has access to GRI’s Sustainability Reporting Framework, by making it available as a free public good in multiple languages • Offers support to reporters by producing publications and providing training • Continually improves the Sustainability Reporting Framework, by creating a more robust version of the GRI Reporting Guidelines – G4 – and by developing Sector Supplements, using a collaborative, multi-stakeholder working process • Harmonizes reporting guidance with other existing frameworks and initiatives Who? Stakeholders of Sustainability Reports • Information seekers – Conventional stakeholders, shareholders, investors, labor, business, partners, regulators, etc. • Global Players – UNEP and GRI, ISO, IASB (International Accounting Standard Board), accounting firms and consultancies – Press, national regulators and standards organizations • Reporting Organizations – Executive Practitioners • International Funders- IFC, World Bank Sustainability: Who is involved? • • • • Not only for the key NGOs Not only for the Leading Corporate Supporters Not only for the Government But all organizations (private, public, or nonprofit) – All Organizations are encouraged to report against the guidelines whether beginners or experienced reporters, and regardless of their size, sector or location. Corporate Structure for Sustainability, CSR Reporting • • • • • Board Level Executive Management Team Corporate Social Responsibility (CSR) Investor Relations Unit (IRU) Corporate Communications/Public Relations (PR) • Mixed Group with CSR as lead Evolution of Corporate Social Responsibility and Sustainability Initiatives Source: www.globalreporting.org Source: www.globalreporting.org Source: www.globalreporting.org GRI List(Aug (Aug2011) 2011) GRI List Source: www.globalreporting.org Looking into the Future • Reports are more: – – – – Relevant Comparable Auditable Performance Focused • G3 Guidelines – More User friendly – The common reporting framework – Universally applicable Challenges in CSR, Sustainability Measurement and Reporting • Leadership and Commitment • The Business Case for Transparency – Why do we have to disclose? • Organizational Competence and Capacity • Data Collection and Repository – Information availability, cost of measurement, lack of criteria • Measurement and Reporting Strategy Decisions to Be Made... • What to measure, and How? – Internal problem – Guidelines to follow • What to Disclose, and How? – Complex communication problems – Stakeholder Management Sustainability Reports from Banks 2010 DBP’s 2009 Sustainability Report GRI Compliance sustainable development Association of Development Financing Institutions in Asia and the Pacific Global Reporting Initiative (GRI) G3 Sustainability Reporting Land Bank of the Philippines April 2011 Assuring Sustainability Reports • Quality Assurance • Third Party Assurance • Assurance on Certain Disclosures (e.g., Climate Change) Publishing Sustainability Reports • Printed • Printed and Online • Purely Online Green Initiatives • Emergence of green economies-shifting from high to low carbon • Greening the DFIs (Corporate Governance) • Green Technologies (clean energy) • Reducing environmental footprints in operations and cutting costs • Alternative source of energy / Renewable Energy • Sustainable Consumption and Production • Sustainable Waste Management System Beyond the Bottomline Greening the DFIs Energy Efficient Technology Sustainable Waste Mgmt System Sustainability Reporting Framework Reducing environmental footprints in all aspect of operations Sustainable Consumption and Production Alternative source of energy “Whatever you call it — green business, sustainable business, eco-capitalism or anything else — the signs are all around us that green businesses are a growing business trend” Four Basic Steps to achieve GNH Live Green… Offer Green… Buy Green… Invest in Green… It is okay to leave footprints only when it is green… Thank You!