Professional ethics
MCQs
Each question Carries one mark
1.The process of implementing the objective into actual practice becomes the executive
a. function of workers
b. function of management
c. function of unions
d. labours
2.planning is defined as the process of
a. organising
b. management
c. forecasting future problems
d. objective
3.Management plays a vital role in the operation of
a. employee & employeer
b. business organisation
c. salary
d. production
4.Management encompasses three elements
Choose one answer.
a. planning,demolishing,developing
b. demolishing,executiving,reviewing
c. planning,executiving,reviewing
d. planning,demolishing,constructing
5.In business organisation this surplus is ___________
_
a. loss
b. no loss no gain
c. profit
d. liquidity
6._______________is defined as the duty,obligation or even authority.
a. work
b. responsibility
c. democracy
d. authority
7.________________is defined as a group of people working together to create a surplus.
a. routline
b. organisation
c. system
d. military
8._________________is defined as the right of a person to guide.
a. democracy
b. responsibility
c. freedom
d. authority
9.it is a multipurpose organ that manages a business and manages managers and manages work
and the workers. this was stated by
a. hellrigel
b. peter drucker
c. harold koontz
d. FW taylor
10.According to data from the World Trade Organization, from 1970 to 2004 the volume of
world merchandise trade expanded almost:
Choose one answer.
a. 10-fold.
b. double.
c. 10 percent.
d. 26-fold.
11.The constraints limiting the pace of globalization include which of the following?
Choose one answer.
a. national differences in business systems
b. protectionist countertrends
c. All of the above limit the pace of globalization.
12.Any business that has productive activities in two or more countries is called a:
Choose one answer.
a. multinational enterprise.
b. multiglobal enterprise.
c. multilocational enterprise.
d. multilevel firm.
13.The process whereby national economies and business systems are becoming deeply
interlinked with each other is called:
a. internationalization.
b. glocalization.
c. global linking.
d. globalization.
14.Which of the following is an example of the globalization of production.
a. Boeing sells jet planes to firms in Japan.
b. Coca-Cola sells their soft drinks worldwide.
c. Caterpillar and Komatsu both sell earthmoving equipment worldwide.
d. Hospitals outsource some radiology work to India.
15.Which of the following actions will likely lead to organizational ethical behavior?
Choose one answer.
a. all of the above
b. promoting moral courage
c. developing strong governance processes
d. establishing an ethics office
16.The quest to maximize profitability should be constrained by:
a. D)ethical obligations.
b. A)unethical obligations.
c. C)stakeholders.
d. B)lack of social responsibility.
17.__________ behavior tends to arise when mangers decide to put the attainment of their own
personal goals, or the goals of the organization, above the fundamental rights of one or more
stakeholder groups.
a. Complementary
b. Situational
c. Unethical
d. Confusing
18.Accepted principles of right or wrong governing the conduct of businesspeople are called:
Choose one answer.
a. business values.
b. business conduct.
c. business ethics.
d. business principles.
19.The process by which companies identify the most important stakeholders is called:
a. shareholder impact evaluation.
b. stakeholder importance evaluation.
c. shareholder analysis.
d. stakeholder impact analysis.
20.Planning is a primary function of :
a. front-line staff.
b. the accounting department.
c. management.
d. the marketing department.
21.Planning includes which of the following steps?
a. identifying actions
b. choosing goals
c. reviewing performance
d. all of the above
22.The plan that human resource personnel might develop for hiring a sales force to sell a new
product the division has developed is called a:
a. operating plan.
b. business-level plan.
c. unit plan.
d. operating strategy.
23.The strategy concerned with deciding which industries a firm should compete in and how the
firm should enter or exit industries is a:
a. business-level strategy.
b. strategic plan.
c. operating strategy.
d. corporate-level strategy.
24.Plans that address unique events that do not reoccur are called:
a. standing plans.
b. single-use plans.
c. operating plans.
d. strategic plans.
25.A unique strength that rivals lack is called a:
a. distinctive competency.
b. scope advantage.
c. horizontal advantage.
d. legacy constraint.
26.Cost advantages derived from a large sales volume are called economies of:
a. location.
b. scale.
c. scope.
d. density.
27.A firm with efficient internal operations and unique strengths to support its low-cost position
is likely operating on the:
a. efficiency frontier.
b. low-cost frontier.
c. differentiation curve.
d. low-cost cycle.
28. Which of the following actions does Wal-Mart take to lower its prices?
a. Wal-Mart invests in state-of-the-art information systems.
b. Sam Walton's stores are self-service.
c. Wal-Mart does all of the above to lower its prices.
d. Wal-Mart uses distribution centers.
29.For most business firms superior performance most likely means:
a. generating high profits and increasing profits over time.
b. providing flexible customer services.
c. giving back to the community.
d. having effective government relationships.
30.The different activities involved in creating an organization's products and services are called:
a. creative endeavors.
b. capitalism.
c. operations.
d. productivity.
31.The extent to which assets are "working," generating income for the organization is referred
to as asset:
a. utilization.
b. income.
c. generation.
d. completion.
32.Which of the following is the likely outcome of managing operations efficiently and
effectively?
a. The company will be unlikely to reach the efficiency frontier in their industry.
b. Products will become more similar.
c. The company will likely reach the efficiency frontier in their industry.
d. Costs will go up.
33.Firms that use __________ production systems charge higher prices to recoup their costs.
a. continuous flow
b. job shop
c. large batch
d. assembly-line
34. The production system of an organization refers to:
Choose one answer.
a. the people who make the product.
b. how the flow of work is configured.
c. how the organization trains its employees on production equipment.
d. the enterprise system software in use.
35.Organization structure can be thought of in terms of three dimensions:
Choose one answer.
a. vertical differentiation, horizontal differentiation, integrating mechanisms.
b. vertical differentiation, horizontal differentiation, collaboration.
c. vertical coordination, horizontal coordination, integrating mechanisms.
d. vertical integration, horizontal integration, integrating mechanisms.
36.Organizations with many layers of management are called:
Choose one answer.
a. tall.
b. wide.
c. multi-layered.
d. narrow.
37. The totality of a firm's organization, including formal organization structure, control systems,
incentive systems, organizational culture, and people is referred to as:
Choose one answer.
a. corporate culture.
b. organization structure.
c. organization architecture.
d. human capital.
38.In a __________ structure the structure of the organization follows the obvious division of
labor within the firm.
a. multidivisional
b. matrix
c. geographic
d. functional
39.Vesting decision-making authority in lower-level managers or other employees is called:
a. decentralization.
b. centralization.
c. localization.
d. distributed authority
40.An informal channel through which managers can collect important information is called a
:
a. information flow channel.
b. contact channel.
c. backchannel.
d. informational network.
41.In the case of a business enterprise, the major goals at the top of the organizational hierarchy
are
a. revenue.
b. asset turnover.
c. expenses saved.
d. profitability.
42.Defects per thousand products is a
and low integration.
a. bureaucratic
__________ control in a firm with a functional structure
b. cultural
c. personal
d. output
43.What was the name of the first person to describe bureaucratic controls?
a. Max Weber
b. Peter Drucker
c. Jack Welch
d. Adam Smith
44.To make sure an organization is operating efficiently and in a manner consistent with its
intended strategy managers use:
a. controls.
b. coercion.
c. financial statements.
d. substandards.
45.Those subcultures that directly oppose the organization's core values are called:
a. collective subcultures.
b. countercultures.
c. countervailing cultures.
d. dominant cultures.
46.The values and assumptions shared within an organization are called the organizational:
a. values.
b. DNA.
c. lifestyle.
d. culture.
47.A __________ exists when employees focus on the changing needs of customers and other
stakeholders and support initiatives to keep pace with these changes.
a. adaptive culture
b. aligning culture
c. complying culture
d. responsive culture
48.Corporate culture __________ refers to how widely and deeply employees hold the
company's dominant values and assumptions.
a. breadth
b. depth
c. character
d. strength
49.The observable symbols and signs of an organization's culture are called:
a. its cultural design.
b. artifacts.
c. cultural formatting.
d. its cultural dcor.
50. During this stage of the team development model people tend to be polite and will defer to
the existing authority of a formal or informal leader.
a. performing
b. storming
c. norming
d. forming