Position Description
Position Title:
Reports to:
Employment Broker
Area Manager
Remuneration
Range:
$49,515 to $60,518
(including superannuation)
+ opportunity to earn $8,400
performance based bonuses
Organisational
Level:
Level 4
Reporting to this
role:
Employment
Status:
Nil
Employment
Classification:
Employment Consultant
Full time, Part Time or
Casual
MISSION
To actively support our Job Seekers to participate in the community by addressing social
barriers, developing workplace skills and assisting them to secure and maintain sustainable
employment.
PRIMARY PURPOSE OF POSITION
To help job seekers to secure and maintain employment by promoting our job seekers to
employers, and to build and maintain effective relationships with employers and industry that
will result in employment opportunities for our job seekers.
SELECTION CRITERIA
Essential
 Strong communication and interpersonal skills;
 Demonstrated skills and/or experience in sales and marketing;
 Knowledge of key industries and employers in local labour market;
 Presentation, negotiation, and objection handling skills;
 Demonstrated administration skills including the ability to maintain records;
 Effective time management and organisational skills along with demonstrated capacity
to meet key performance indicators; and
 Strong computer skills with the ability to use a number of different programs and
software.
Desirable
 Sound knowledge of services and programs available from Government and Community
organisations; and
 Knowledge of Job Services Australia or Disability Employment Services.
PERSONAL QUALITIES
Essential
 Excellent communication skills;
 Motivated and committed to achieving the aims and objectives of Sureway;
 Confidentiality, tact and discretion; and
 Positive attitude.
QUALIFICATIONS
Desirable
 Cert IV in Marketing or Business.
Date Effective: 12th October 2012
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SPECIAL CONDITIONS/REQUIREMENTS
Essential
 Current Driver’s Licence
Date Effective: 12th October 2012
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Key Result
Areas
Marketing &
Business
Development
Key Duties
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Client
Knowledge/
Services
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Date Effective: 12th October 2012
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Developing and maintaining knowledge of
the local labour market;
Develop and maintain effective relationships
with local employers;
Visiting employers to assess current and
future employment opportunities;
Providing labour market advice to
employers and job seekers;
Building knowledge of employer recruitment
practices;
Use effective sales and marketing
techniques to develop new business and
source job vacancies;
Proactive marketing of job seekers to
employers (reverse marketing);
Negotiate work experience placements;
Facilitating information sessions for
employers and job seekers;
Utililise labour market knowledge and job
seeker knowledge to develop employment
strategies to provide employment
opportunities;
Represent Sureway through individual and
group presentations and attendance at
relevant business and community events;
Promote JSA and/or DES services;
Assist Employment Advisers by sharing
details of suitable vacancies for their client
group; and
Where required, ensure WHS issues are
identified that are relevant for the
jobseekers, their supervisors and coworkers to establish and maintain a safe
working environment.
Meeting with job seekers to assess skills
and experience;
Undertake caseload profiling; and
Liaise with Employment Adviser and
Employment Trainer;
Match clients to available vacancies;
Negotiating individual work experience
placements;
Conduct job carving;
Deliver labour market information sessions
to Career Pathway Assistance Program
(CPAP);
Provide job search activities to small groups
of job seekers (Assisted Job Search);
Undertake employment retainment
activities.
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Key Performance
Indicators
 Active use of
Employer
Manager;
 Reverse
Marketing target;
 Reverse
Marketing
effectiveness;
 Maintain current
knowledge of
labour market;
 Meeting targets
outlined in
Service Delivery
Model;
 Direct
Registration
(DES); and
 Number of Work
Hardening
activities;
 Number of Work
Experience
placements.
 Maintain a core
group of job
ready job
seekers;
 Job Placement
targets;
 Effective vacancy
management;
and
 Percentage of
caseload referred
to a job in 6
months;
 Recording of
employment
retainment
activity;
 Weekly Assisted
Job Search
Sessions;
 Weekly CPA
sessions; and
 Meet placement
and outcome
targets.
Administration
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Monitor job seeker compliance activity
relevant to all placement and referral
activities;
Maintain records related to job seekers to
ensure Sureway’s requirements according to
DEEWR contractual obligations are met;
Record details of employer contacts using
Employer Manager and Reverse Marketing
timesheets in a timely manner;
Complete purchase orders and submit
evidence in a timely manner;
Provide weekly report to Team Leader and
Area Manager;
Adhere to confidentiality requirements and
ensure security of documentation;
Observe Sureway’s policies and procedures;
and
Contribute to office cleanliness and
maintenance of a professional environment.
 Client records;
 File
maintenance;
 Overdue claims;
 Overdue PPS;
and
 Purchase orders
with no evidence.
 Positive
representation of
Sureway and its
services in all
forums.
Marketing
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Promotion of Sureway services to job
seekers, employers, external stakeholders
and the general public.
General
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Attend regular staff meetings, as
determined by the Team Leader and/or
Sureway Management;
Contribute to the success of Sureway in any
respect outside of the above in a
collaborative and constructive fashion;
Take all measures necessary to ensure your
safety in carrying out your duties;
Work within a team environment;
Operate within Sureway’s values and adhere
to Sureway policies and procedures as per
the Sureway Management Manual; and
Other duties as requested.
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Date Effective: 12th October 2012
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This Position Description details the Key Result Areas and Key Duties for an Employment
Broker. Other duties may be assigned and will reflect the skill and experience level of the
individual.
Authorised by:
Date:
Position & Signature:
Accepted by:
Date:
Signature:
Please note:
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Sureway employees are required to attend induction at our Head Office in Wagga
Wagga.
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Upon commencement of employment Sureway employees are required to provide
consent to a police check.
Date Effective: 12th October 2012
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