Profile
Bhavin Satish Bhandari
Email: its_bhavinbhandari@rediffmail.com
Mobile No: +91 9822654083
Landline No: +91 20 24300346
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Work Experience :
IBM India Pvt. Ltd., Pune, India
Designation – German Language Translator & Interpreter
Duration – More than 2 Years (February 2012 till date)
In IBM (Payroll – Translation Central) I got an opportunity to work in a very newly started project
Daimler HR_AMS to support their payroll-related applications. In the framework of language
support I have to translate predominantly tickets & emails from German to English and vice-versa.
Where required, I was also given some critical Change Requests, AID documents etc. for
translation.
In order to resolve some complex & urgent issues, my interpretation skills played a major role in
this project. In a pilot training session I was chosen to interpret between Indian developers & their
German counterpart from Daimler, which triggered a huge client satisfaction & helped the project to
gain complete confidence of Daimler; from there on such training sessions started taking place
every month or fortnightly.
Cognizant Technology Solutions, Pune, India
Designation – German Language Translator
Duration – 6 months (August 2010 till February 2011)
From August 2010 till February 2011 I worked in Cognizant as German language translator. As a
part of the translators pool I had been allocated to various translation projects ranging from
Telecom, non-Telecom, SAP projects to Finance, Admin, Request for proposal sort of documents.
Being a team player I provided all possible assistance in creating & maintaining project-specific
glossaries and aligning some .doc files in SDL Trados 2009.
Symantec Corporation, Pune, India
Designation – Global Support Representative (German Language Interpreter)
Duration – 9 months (December 2008 till August 2009)
In my tenure from Dec 2008 till Aug 2009 with Symantec (Payroll - Team Lease Pvt. Ltd.) my job
was consisting of Front-end Support in German & English as well as Technical Interpretation
between customer and technical expert. As a front-end representative I had to verify support
details, company details and contact details of the customer and then transfer the case to the
appropriate technical expert’s queue. If the customer’s query is one of the FAQs, I had to resolve it
at the first instance.
As an interpreter I had to conference the call between German-speaking customer and Englishspeaking technical expert. In this scenario, on customer’s request, I had to contact English
speaking technical expert to help the customer in troubleshooting their issues. In the context of
consecutive interpretation I had to translate customer’s saying and communicate that to the
technical expert and then do it vice - versa.
HP Global e: Business Operations, Bangalore, India
Designation – Process Associate (German Language Specialist)
Duration – 1.5 Years (February 2007 till July 2008)
I worked with HP from Feb 2007 till Jul 2008. My role was to support 3 German speaking countriesGermany, Austria & Switzerland. My responsibility was to do primary investigation on
customer’s/partner’s technical, finance, shipment & order related queries; translate them into
English & send it to back-end Team to get the final resolution. After cross verifying the final
resolution, I needed to translate the resolution into German & provide finished resolution to
customer/partner within the time constrain.
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Initiatives taken :
IBM India Pvt. Ltd., Pune, India
1. With the help two German interns I was able to implement my idea of creating quite a few
email templates for formal communication with client.
2.
In order to standardize the incoming email requests I created a Common Pool Email ID, where
developers can send their translation requests and all translators can view them & take
ownership of it respectively.
3.
Looking at my extensive glossary I’ve been recently assigned by the management to create a
glossary across all applications.
HP Global e: Business Operations, Bangalore, India
1. Apart from regular work I handled two big follow-up mailboxes individually on regular basis for
the entire year.
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2.
To allocate the work equally, I took initiative to assign the cases to all agents & made an easy
setup with the help of team lead, so that this assigning process can be rolled on.
3.
Made a few templates in German, got them approved by QC agent & shared with team. This
effort made the work easier for all team members.
Rewards & Recognition :
HP Global e: Business Operations, Bangalore, India
Though I was a fresher into an experienced team, I was elected as a Performer of the Month in
the very 3rd month of my career.
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President Award Winner in Bharat Scouts & Guide (Year - 1998).
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Experience in freelancing :
BITS Pvt. Ltd., Bangalore, India
I work as a freelance German language translator for BITS India Pvt. Ltd, Bangalore, India (from
June 2008 till the date). I have made translations in technical domain (IT sector), finance and
shipping. It is well worth to mention that my translation work here also includes quite a few patents
of chemical & mechanical products. I have translated more than 500,000 words for various
projects.
Polyglot Language Solutions, Pune, India
I am also associated with Polyglot Language Solutions, Pune, India as a freelance German
language translator (From October 2008 till the date). The project work contained about 100,000
words. I was assigned for mechanical and IT related translations.
Yamini Consultancy & Services, Hyderabad, India
With Yamini Consultancy & Services my freelance German language translation work falls mainly
in the IT domain (SAP). Since November 2011 I’ve translated about 40,000 words & received
positive feedback from project manager for the quality of the work & for on-schedule deliveries.
Link Technologies Private Limited, Nashik, India
Like other agencies Link Technologies also trusted my proficiency in both the languages & is
allocating the translation projects of GER-ENG as well as ENG-GER pair towards me. Within a few
months I’ve being able to translate approx. 150,000 words for them.
Vie Support Language Services Pvt. Ltd., Chennai
For past more than a year I’m continuously working with VIE on various domains of project i.e. IT,
official certificates, legal, RfP, mechanical, electrical, etc. Looking at my experience & track record
with them, VIE has counted on me for any bulk volume of work & dealt out more than 100,000
words to me.
Ansh Intertrade, New Delhi
In my latest venture I’ve got an opportunity to work as freelance translator with Ansh Intertrade.
Being a translator verified by them they have entrusted me with all their challenging projects. It
includes English to German translation of website content, pharmaceutical leaflets, official
certificates, News articles, business communications, tender notices, financial statements,
mechanical manuals, etc. Within a few months I’ve been able to complete 50,000 words of highly
complex & difficult content.
BITS Pvt. Ltd., Pune (Volks Wagen), India
As an associate of BITS Pvt. Ltd, I have worked for Volks Wagen, Chakan, Pune, India as a
technical interpreter for their German employee. This German employee was responsible for any
mechanical and electrical fault repair. Based on my strong skills in translating and interpreting the
terminology of this field, I was appointed for this role.
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Courses done :
Completed Zentrale Mittelstufe 3 Prüfung M3 (Central Intermediate 3 Exam.), Equivalent
Intermediate Level of the Council of Europe, Max Müller Bhavan, Pune October 2006 (Grade II)
Completed Intermediate Level 2, Max Müller Bhavan, Pune, August 2006 (Grade II)
Completed Intermediate Level 1, Max Müller Bhavan, Pune, February 2006 (Grade II)
Completed Zertifikat Deutsch, Equivalent Primary Level of the Council of Europe, Max Müller
Bhavan, Pune January 2005 (Grade III)
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Educational Qualification :
Bachelor of Commerce, Pune University, May 2006.
Higher Secondary Certificate, H.S.C Board, June 2002.
Secondary School Certificate, S.S.C. Board, May 2000.
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Language Exposure :
1.
Completed Intermediate level 3 of German Language, Max Müller Bhavan, Pune, in October 2006
(Zentrale Mittelstufe 3 Prüfung M3, Equivalent Intermediate Level 3 of The Council of
Europe) which covers study of advanced language skills, formal written expression, study of
different kinds of texts such as scientific subjects, socio political subjects.
2.
Completed Intermediate Level 2, Max Müller Bhavan, Pune in August 2006, which covers Study of
Advanced Grammar, Complex Texts, and Improved Oral and Written Skills.
3.
Completed Intermediate Level 1, Max Müller Bhavan, Pune. In February 2006 which covers
Development of Communication Skills and Comprehension of difficult Texts.
4.
Completed primary level of German Language (Zertifikat Deutsch, Equivalent Primary Level of
the Council of Europe) in February 2005, which covers communication in day to day situation,
reading, writing on simple Topics.
5.
Attended preliminary course of French Language at Alliance Française at Bangalore center.
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Personal Details :
Permanent Address:
196/B, Ward# 2, Kacheri Rd, BARAMATI (Dist – Pune, MH) PIN – 413102
Local Address / Address for Correspondence:
D1–20, Rajyog Township, Wadgaon KH, Dhayari Phata, PUNE (MH, India) PIN – 411041
Birth Date: 14th June 1984.
Gender: Male.
Marital Status: Married.
Languages: German, English, Marathi, Hindi, Rajasthani and Gujrathi.
Hobbies: Trekking, dictionary lookup, listening to music.
I would like to work in an organization where I can prove myself & enhance my skills. I am a
people’s person lively, trustworthy & energetic and to communicate is my fortè.
The information stated above is true to the best of my knowledge.
Bhavin Bhandari