Corporate Self-Analysis Intelligent Business Analysis by Larraine D. Segil Corporate Self-Analysis • Task of examining your own company before developing plans for the possible use of alliances in pursuit of company goals • May require people from various parts of organization to develop. Purpose • Understaing of how we do things (both good and bad) • To ease finding of the right partner • To ease the partner’s understanding of our organization Elements I. II. III. IV. V. VI. The Culture Cluster The Financial Picture The Business Definition and SWOT Analysis The Possible Strategic Direction The Senior Executive Input Selection of Alliance Strategy I. The Culture Cluster • Understanding about the company’s culture – unwritten rules, norm, value, reality of the company • Potential partner has no way to understand our culture, so it is important to do this analysis to prepare for compromise on cultural clashes. I. The Culture Cluster 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Styles of decision making and problem solving Authority-delegation and control; reporting methods Work behavior Compensation and incentives Leadership and mentoring styles Communication-oral; written; nonverbal Levels of secrecy Attitude toward time and milestones Ethics and values Personal versus corporate goals 1.1)Decision Making and Problem Solving • Covers all the ways decisions are made in organaization • One of the most common areas for culture clash in alliances eg- Start-up company vs old, sophisticated company - Japanese expatriate making all the decisions 1.1)Decision Making and Problem Solving • It should examine senior-to-senior and seniorto-middle managerial processes (those who are likely to be involved in alliance) • “What is the decision-making process within your organization?” 1.1) Decision Making and Problem Solving • Also involves how the company solves problems • Doing this analysis will enable your potential partner to know how we deal with issues 1.2) Authority-Delegation and Control; Reporting methods • Issues concerning authority • “How is authority delegated and what management controls are in place, including reporting responsibilities?” • Not only the official organization chart, but also the actual one 1.3) Work Behavior • • • • Dress Management of work space Arrival and departure norms Task-oriented or process-oriented • Country cultures affect some work habits Examples • • • • 35-hour work week in France Formal dress of mature company Casual dress of start-up company “Not-leaving-before-the-boss” norms in Japan 1.4) Compensation and incentives 1. Every Organization have standard policies and procedures on compensation and Incentives 2. Different way of looking at Compensation Result "Destroy a strategically important relationship" Example: Salesperson Alliance Asian Company Vs US Company •Who would get the commission and credit? •Who got the customer relationship? •Different incentive system 1.5)Leadership and Mentoring Styles 1. Leadership style are often related to the stages in the corporate life 2. Mentors are knowledgeable about internal politics 3. There are many types of leadership Autocratic leader Hunter Manager Entrepreneuriar Result "The lack of understanding of power structure in the alliance will lead to a failure of a project " Example Michael Dell Adventure Manager to Hunter Manger George Kozmertsky is the mentor 1.6) Communication - Oral, Written; Nonverbal • Miscommunication can occur in any levels when you combined country culture Example Result 1. Relationship 2. Trust 3. Misunderstanding Aero space company culture •viewgraphs •data Partner Research firm doesn't see it necessary Can we talk without overheads? 1.7) Level of secrecy • Closed-door meeting • Revealing corporate goal • Knowing the actual decision makers • Example: • Adventurer Manager combined with later-phase Company. Before the alliance stage we should make the agreement that every member should admit that some topics or information will communicate though only certain groups of the project and at which topic should be informed to every member. 1.8) Attitude toward time and milestone “now”, “soon” and “on time” • “Now” = Tomorrow • Some cultures believe in the natural progression of activities in Saudi Arabia, believe that we can’t control the external progression of activities Speedcom time VS Judge time Begins at 9 o’clock by rule it real begin at 9.20AM Judge time lawyer must be at the court at 7.29 AM when it starts at 7.30 AM to answer his name when the judge call but if he can’t make it on time his case will be put off. 1.9) Ethic and Value Example: • CEO of milti-billion-dollar Company found out that the tactic of his partner is unethical but anyway it still legal. • Western countries consider “bribery”, other countries consider a cost of business. Doing a particular thing is acceptable your company but unethical for your partner. “Frontier Capitalism” evolved into democratize capitalism • Stage1: Gangsters and pirates has highly influencing. • Stage2: Family business began to develop (age of robber barons). • Stage3: Foreign investors entered the market. • Stage4: Western mode of commerce • Stage5: The legal institution was enforced. 1.10) Personal VS Corporate Goal Multi-Billion-Dollar US Company VS Australian chemical industry group Money VS Relationship II. Financial Picture • See the big picture of company • Learn not to make the same mistake • Plan for alliance • Easier way to observe to learn other companies. III. The Business Definition and SWOT Analysis 1. The listing of SWOT issues brought issue into the open 2. To develop an alliance in context •Know who you are •You hope to be •SWOT that will get you there Major people in every department should be included IV. The Possible Strategic Direction Time V. The Senior Executive’s Input: “Golf Cours” and “Designer” Alliances • A stage where the senior executive take action to develop the alliance with potential partner Golf Course Alliance • Alliance that is established by two CEO meeting on a golf course and making agreement • Many early alliances are formed in this kind of nature Designer Alliance • The announcement of the alliance that catches media and public attentions • But often falls usually because of poor analysis VI. Selection of Alliance Strategy • After all the analysises, you now have enough information and this is the stage where you decide what type of alliance strategy is most appropriate Develop a Mission Statement • Set a goal for your alliance activity that is both qualitative and quantitative • It sereves as a reference point when you want to see whether the alliance is working effectively or not After the Corporate Self-Analysis • You have now become able to prevent issues that could be otherwise avoided by doing analysis • Once it is done, there is no need to do it in detail again After the Corporate Self-Analysis • Outcome may be that you decide not to go for alliance • If you do decide to go for alliance, now you need to set a timetable and the next major task is developing alliance partner criteria, followed by partner search, negotiation, and closure