LHM Marketing Charles W. Lamb, Jr. Joseph F. Hair, Jr. Carl McDaniel Slides Created and Designed by Apple Mountain Software, Inc. http://www.apmtnsoft.com © 1997 South-Western College Publishing 11 - 1 LHM Categories of New Products New-To-The-World New Product Lines Six Categories of New Products Product Line Additions Improvements/Revisions Repositioned Products Lower-Priced Products © 1997 South-Western College Publishing 11 - 2 New Product Introductions LHM Technology 1.1% Positioning New Formulation 39.1% 47.8% Packaging 8.6% Source: Statistical Abstract of the United States (1996), p. 548. © 1997 South-Western College Publishing New Market 3.4% 11 - 3 New Product Development Process LHM New Product Strategy Idea Generation Idea Screening Business Analysis Development Test Marketing Commercialization New Product © 1997 South-Western College Publishing 11 - 4 New Product Introductions in 1994 Food Source: Statistical Abstract of the United States (1996), p. 548. © 1997 South-Western College Publishing LHM 3,883 Beverages 807 Health and Beauty 2,655 Household Products 378 Pet Products 161 Miscellaneous 87 11 - 5 Why Some New Products Succeed Success Factors Failure Factors Good match between product and market needs Poor match between product and market needs Adequate target market size Offers a clear, meaningful benefit Distinguishable from substitute products Offers unique, superior value Organizational commitment to new product development © 1997 South-Western College Publishing LHM Overestimation of market size Incorrect positioning Inappropriate price Inadequate distribution Poor promotion 11 - 6 Organization for New Product Development LHM New Product Committee Structures Used to Facilitate New Product Development New Product Department Venture Teams Simultaneous Product Development © 1997 South-Western College Publishing 11 - 7 LHM The Product Life Cycle Growth Stage Maturity Stage Dollars Introductory Stage Decline Stage Product Category Sales Product Category Profits 0 Time © 1997 South-Western College Publishing 11 - 8 LHM The Importance of New Products New product 1 New product 2 Sales volume Dollars Sales volume Profits Profits + 0 – Time © 1997 South-Western College Publishing 11 - 9 LHM Adopters’ Categories Percentage of Adopters ADOPTERS’ CATEGORIES BASED ON INNOVATIVENESS Early Innovators Adopters 13.5% 2.5% Early Majority 34% Late Majority 34% Laggards 16% Time © 1997 South-Western College Publishing 11 - 10 LHM The Diffusion Process Relationship of the Diffusion Process to the Product Life Cycle Cumulative Percentage of Adoption Introduction Growth Decline Maturity 100 Product life cycle curve 90 80 70 Early majority 60 Late majority 50 40 30 Early adopters Innovators Laggards 20 Diffusion curve 10 0 Time of Adoption of Innovations © 1997 South-Western College Publishing 11 - 11 LHM Rate of Adoption Complexity Compatibility Characteristics Affecting New Product Diffusion Relative Advantage Observability Trialability © 1997 South-Western College Publishing 11 - 12