Contract Issues in Project Management Kathy Daniels Project Management for ARA Engineers and Scientists Desired Learning Objectives Understand the different considerations for commercial and government customers Understand the different attributes (and cautions) of T&M, CPFF, CPAF and Fixed Price contracts Be able to know what to look for in a contract and what to avoid Know what it takes to work at risk and what it means Understand authority on both sides of the contract 2 Overview Customers and Contracts – the good, the bad, the ugly Types of contracts and their implications What to look for in a contract and what to avoid Working at risk and what it means Authority on both sides of the contract Ethics and standards of conduct reminder How to get help 3 Commercial Customers Do we know the customer and ability to pay? • Financial Risk Assessment Procedure • We can check DBS or customer’s bank Commercial contracts generally are fixed price… However, read the fine print • • • • Payment, when, by whom, based on what? What are the deliverables? Who accepts work and approves payment? Are there intellectual property or liability issues? In some ways, riskier than government business 4 Government Customers Must understand roles and authorities of customers • Procuring Contracting Officer (PCO) can negotiate and sign contract, approve changes and issue mods, terminate contract • Administrative Contracting Officer (ACO) administers contract, ensures delivery, oversees contract closeout • Contract Auditor (DCAA) audits cost, payments, rates • Technical Representative (COR, COTR, CTM) is performance monitor, cannot make changes or authorize new work A contract must be signed before we start work Contracts range from simple to very complex based on risk of completion and dollar value 5 6 Contract Type Refresher CPFF – Cost Plus Fixed Fee CPAF – Cost Plus Award Fee T&M – Time and Materials FFP – Firm Fixed Price Type used depends on relative buyer-seller risk and other considerations 7 Cost Plus Fixed Fee -- CPFF R&D with high technical risk Buyer reimburses actual costs • Contract modification required to exceed not-to-exceed price • ARA policy to avoid cost overrun Negotiated fixed fee amount paid • Cost-plus-percent-of-cost illegal Must report costs incurred and notify Buyer before 75 percent point of completion 8 Cost Plus Award Fee -- CPAF R&D with high technical risk Buyer reimburses actual costs (like CPFF) Maximum award fee percent specified in contract (may be base and variable portions) Evaluation criteria spelled out in contract fee plan Customer determines fee percent earned usually every six months Fee determination cannot be disputed 9 Time and Materials – T&M Cost ceiling on labor, other direct costs (ODCs) or both Labor is reimbursed at fixed hourly rates • Includes DL, OH, GA, Fee Quantity of hours estimated – can change Materials, travel, ODCs reimbursed at actual cost plus negotiated – not actual – burden (e.g. 13% G&A or 4% materials burden) if authorized in contract • No fee on these non-labor costs 10 T&M Cautions Limited to people/rates listed in contract • May not be able to use a new person • No changes allowed for pay raises • Consider use of average vs. individual rates Can only bill labor unless ODCs specifically listed Earned fee reduced by high materials or ODC ratio Billed at negotiated vs. actual rates Post Audit often reduced payments Prefer CPFF or FFP as alternative 11 Firm Fixed Price – FFP Buyer pays specified price for job • No adjustment based on actual cost Seller (ARA) bears all risk (performance and cost) Warrants a higher profit percentage Profit is remaining residual when costs are paid (plus or minus) Try to reserve for well defined task or requirement The “norm” in commercial contracting 12 Profit or Fee Depends on: • Contract type and relative risks • Amount of competition • Government or commercial ▪ Not restricted to government rates on commercial jobs General rules • Cost Reimbursable – propose 10 percent • Fixed Price – propose 15 percent – more on commercial jobs Will almost always be reduced in the final negotiations Profit is not a dirty word • It’s how we stay in business and grow 13 What to Look for in a Contract Subcontracts awarded to ARA by Government prime contractors often attempt to pass liabilities or impose conditions unfavorable to ARA • • • • • • Indemnification clauses that shield prime Clauses that give IP ownership to prime Clauses that prevent access to customer Unreasonable review and approval requirements Pay-when-paid clause Refusal to recognize all costs (e.g. computer use) 14 What to Look for in a Contract Government contracts • Understand what is to be delivered and when (SOW, CDRLs, other contract clauses) • Contract value, funding, options are different • Limitation of cost/funds notices are important • Understand payment provisions • Protect ARA intellectual property – assert rights otherwise government has unlimited rights • Adhere to security provisions, clauses requiring approval of public releases, Government Property requirements • If contract is greater than $550K, Small Business subcontracting plan and reporting required 15 Working at Risk – What Does it Mean? Working at Risk includes: • Commencing work prior to contract award • Continuing work prior to receipt of fund increment • Continuing work beyond contract end date Sector Manager must approve working at risk • PI sends request in writing documenting circumstances in advance of the need date • The SM approval will be included in the project file with copy provided to COO 16 Working at Risk – What Does it Mean? To commence work pending contract award • Written authorization of the customer (pre-contract cost letter, letter contract or notice to proceed signed by authorized official). Authorization must state effective date and dollar ceiling pending award. Equivalent documents if commercial. To continue work pending contract modification, adding funding or extending end date • Document the funding status or the request for time extension including customer response in request to the SM • PI insures timely notification has been given under Limitation of Funds clause to include estimate to complete contract 17 ARA Proposal Signature Authority Division Manager (if corporate officer) Sector Manager Vice President, Contracts Executive Vice President, CFO, CEO Urgent – any ARA Vice President Provide copy to corporate if signed elsewhere 18 ARA Contract Signature Authority Vice President, Contracts (routine) Executive Vice President, President, CEO Urgent – any ARA Vice President Provide copy to corporate if signed elsewhere 19 Ethics and Standards of Conduct BOD policy statement updated on Feb. 10, 2009 • Frank, open and ethical dealings • Corporate and individual acceptance of responsibility • Ethics – behavior based on right conduct Managers create supportive work environment • Demonstrate ethical behavior day to day • Train staff and deal with issues forthrightly • Report breaches and forbid retaliation Federal requirements for Disclosure and Training 20 Ethics and Standards of Conduct Specific Requirements: • • • • • • Integrity in accounting and contracts Full, accurate, timely disclosure Avoidance of conflicts of interest Avoid acceptance or giving of gratuities Maintain confidentiality of information Safeguard physical and intellectual property of ARA and its clients • Further details in Policy Guide #11 and #12 21 Where to Find Help Spend time perusing the ARA Intranet • • • • http://intranet.ara.com/cont_purch Forms and Formats Policies and Procedures Information to Prepare Proposals http://intranet.ara.com/marketing/proposalsupport.html Call (505) 881-8074 or contact the key person as identified on the corporate responsibilities list • Contracts, subcontracts, purchasing, P-Cards, government property, small business program, project set-up and administration, proposals • Ethics and Standards of Conduct guidance 22 Phases of Project Management Elation Disenchantment Confusion Search for the Guilty Reprimand for the Innocent Distinction for the Uninvolved 23