Chapter 3 Your Purchasing Power What Is Inflation? • Inflation is an increase in prices for goods and services. • Consumer Price Index (CPI) measures price changes over time. • As inflation rises, the purchasing power of the dollar falls. 3-1 Inflation and the Value of Money Slide 2 What Are the Types of Inflation? • Disinflation occurs when the rate of rising prices slows down. • Reflation occurs when high prices are followed by lower prices and then high prices again. • Hyperinflation is rapidly rising prices that are out of control. • Deflation is a decrease in prices. 3-1 Inflation and the Value of Money Slide 3 What Are Causes and Effects of Inflation? Causes • Demand-pull • Cost-push • Real-cost Effects • Higher employment rates • Less spending • Less saving 3-1 Inflation and the Value of Money Slide 4 Focus On . . . Fighting Inflation • Monetary policy refers to the actions by the Fed to stabilize the economy. o Fed controls the discount rate, federal funds rate, and prime rate. • Fiscal policy refers to the actions by the federal government to manage the economy. o Government raises/lowers taxes. 3-1 Inflation and the Value of Money Slide 5 How Are Prices Set in a Market Economy? • Cost-recovery pricing is used to recover R&D costs. • Cost-plus pricing is calculated using production costs plus a markup. • Value-based pricing is based on what consumers are willing to pay. • Market-based pricing is set to be competitive with similar products. 3-2 Prices and Consumer Choices Slide 6 How Do Buying Strategies Affect Prices? • Rational buying o Economizing is saving money and spending only when necessary. o Optimizing is getting the highest value for money spent. • Emotional buying • Impulse buying 3-2 Prices and Consumer Choices Slide 7 Success Skills Time Management • • • • • • • Be aware of how you are using your time. Identify peak performance times. Use a daily or weekly planner. Keep a to-do list. Prioritize your activities. Break large projects into smaller parts. Do not rush important decisions. 3-2 Prices and Consumer Choices Slide 8 What Are Selling Strategies? Meeting demand • Convenience • Customer service • The right product and price o Examples: meet basic needs, offer brand names, use discount pricing 3-3 Getting More for Your Money Slide 9 What Are Selling Strategies? Creating demand • Advertising is informing consumers about products and encouraging them to buy. o Advertising sources: newspapers, magazines, TV, radio, Internet, billboards, signs, direct sales • The target audience is a specific group of people who are likely to buy. 3-3 Getting More for Your Money Slide 10 What Are Consumer Buying Strategies? • Prepare a shopping list. • Do not let a salesperson influence you. • Stick to your list and avoid impulse buying. • Shop when you are most alert. • Comparison shop among several sellers. • Keep receipts, warranties, and packaging. 3-3 Getting More for Your Money Slide 11 Building Communications Skills Creative Listening • Used to solve problems • Involves searching through information and forming questions to ask • Listener evaluates what was heard • Listener reaches an informed decision or choice 3-3 Getting More for Your Money Slide 12 What Are Consumer Rights? Many laws protect consumers. • • • • • Consumer Bill of Rights Airline Passenger Rights Consumer Technology Bill of Rights Patients’ Bill of Rights Consumer Protection Laws o Examples: Food, Drug, and Cosmetic Act; Hazardous Substances Act; Cigarette Labeling and Advertising Act; Nutrition Labeling and Education Act; FERPA; HIPAA 3-4 Consumer Rights and Responsibilities Slide 13 Sources of Consumer Protection • Federal agencies o Examples: USDA, FDA, CPSC, FCC, FTC, FAA, SEC • State and local assistance • Private Organizations o Examples: BBB, National Consumers League, Consumers Union 3-4 Consumer Rights and Responsibilities Slide 14 How Are Consumers Defrauded? Deception involves false or misleading claims made about a product. • • • • • • • Bait and switch Fake sales Low-balling Pyramid schemes Ponzi schemes Pigeon drop Infomercials 3-4 Consumer Rights and Responsibilities Slide 15 How Can Consumers Protect Themselves from Fraud? • Shop smart • Be aware of prices • Understand sale terminology • Compute unit prices • Read labels • Check packages carefully • Read contracts • Keep receipts and warranties • Compute total cost • Research businesses 3-4 Consumer Rights and Responsibilities Slide 16