Quality Assurance in E-learning
Done by :Salim Mohammed\ Muslim\ Mahmoud \Tariq
Outline
• E-learning ?
• Framework of e-learning
• E-Portfolio in e-learning
Example QA in e-learning
• WHAT IS E-LEARNING?
• e-Learning is the use of technology to enable
people to learn anytime and anywhere.
Learning models will need to change
INDUSTRIAL AGE
LEARNING MODEL
DIGITAL AGE
LEARNING MODEL
How do people learn in a digital
environment?
Is e-learning effective?
Are learners ready?
New learning model are needed
Traditional & E-learning Approach
Traditional and E-learning approaches
Traditional Classroom
E-Learning
Classroom
• Physical – limited size
• Synchronous
• Unlimited
• Anytime, anywhere
Content
•
PowerPoint/transparency/etc
• Textbooks/library
• Video
• Collaboration
• Multimedia / simulation
• Digital library
• On demand
• Sync & Asyn. Communication
Personalization
• One learning path
• Learning path and pace
determined by learner
Quality Assurance
Mechanisms for Quality Assurance
Planning
Development
Assessment
CONTINUOUS IMPROVEMENT
Correction
There are number of e-Learning courses being offered at various
universities, institutes etc.
“How good is a course learning?”
or
“How effective is the learning?”
?
e-Learning environments consists of :
(LMS)
Learning Management Systems
(CMS)
Content Management Systems
 Content authoring tools
 The Content itself.
Learner is the customer who needs to be kept happy in learning
environment.
The performance of the system in terms of imparting effective
learning, availability of the system, durability of the content,
interoperability of the systems across the platforms becomes
important
• . To make sure that the vendors stick to some values,
standards are here for e-Learning content development
and e- Learning tools.
• These standards are driven by various organizations such
as IEEE, DOD, ISO etc. IEEE’s Learning technology Standard
Architecture (LTSA), DOD’s Advanced Distributed Learning
(ADL) standards for content: Shareable Content Object
Reference Model (SCORM) etc.
• These standards are driven by various
organizations
• IEEE’s Learning technology Standard
Architecture (LTSA),
• DOD’s Advanced Distributed Learning (ADL)
standards for content:
• Shareable Content Object Reference Model
(SCORM)
• The performance of the system in terms of
imparting :
effective learning,
 availability of the system,
durability of the content,
 interoperability of the systems across the
platforms
becomes important
• Garvin [1] has suggested some quality criteria
for managing quality of any product, which are
→ performance,
→ features,
→ reliability,
→ conformance,
→ durability,
→ serviceability, aesthetics
→ perceived quality.
• Nichols [2] has recognized five levels of eLearning. They are:
1. Information Repository,
2. One-Way Communications,
3. Online Exercises,
4. Two- Way Communications
5. Learning Objects.
• Nichols has also explained four distinct quality
assurance procedures:
 The training process – quality assurance for e-Learning
levels one to three;
 the consultancy and training process – for
development at level four;
 The full project process – used in the development of
major learning objects (level five) and
 development of courses into an RBL (resource-based
learning) mode;
 the minor / single task project process –that ensures
quality in additional activities.
A suggestive framework for Quality assurance bringingout the e-Learning environment to be
 considered,
 parameters to be quantified for quality assurance
 , database for storing the quantified metrics
 , standards compliance testing software for content
and tools,
 a tool for Quality Assurance aggregation and analysis
which takes the inputs from various sources to generate reports on the Quality levels
of the e-Learning environment is depicted in the Figure 1.
In this suggested framework of quality assurance
three important aspects of quality are considered.
They are given below:
 Operational characteristics
(such as usability, security, reliability)
 Transition characteristics
(such as portability, interoperability)
 Revision characteristics
(such as testability, modularity)
From previse lecture
 ePortfolio Defined
“a collection of authentic and diverse evidence, drawn from
a larger archive.
representing what a person or organization has learned
over time on which the person or organization has
reflected,
and designed for presentation to one or more audiences
for a particular rhetorical purpose”
* (NLII 2003 and FuturEd 2005)
From previse lecture
 Basic concepts
ePortfolio” is a System of
Digital creation/storage and presentation
Tools and services
Process and product
Not just a digital
CV
Production and
“consumption”
Creator and user
Examples of ePortfolio
From previse lecture
Foliomaker
Ning
Google
sites
Blogger
WikiSpace
s
Edublogs
Wix
Dimensions and criteria
• Dimension 1: Curriculum Design
• Dimension 2: Management of resources
• Dimension 3: Effectiveness of the Teaching
and Learning process
• Dimension 4: Evaluation
– Dimension 1: Design Curriculum
– Criteria:
1.
2.
3.
4.
5.
Selection and admission
Student Outcome Profile - Seal Telecentre.org Academies
Tutor Profile
Content and instructional design plans and programs
Protocols for the translation and adaptation of plans and
programs
6. Credit system
7. Articulation Curriculum (courses, diplomas)
8. Advance curricular (sequential, non-sequential prerequisites)
9. Teaching and learning methodologies
10.Assessment methodologies
11.Modality
12.Number students per tutor
13.Certification
Dimension 2: Management of resources
Criteria:
1. Human resource
a. Expert Content
- Selection of experts
- Training and Habilitation
- Evaluation
b. Academic tutors and monitoring tutors
- Selection of tutors
- Training tutors and Habilitation
- Teacher evaluation
2. Resources to support the process
a. Hypermedial resources
b. Virtual libraries
3. Technology infrastructure
a. LMS
b. Servers & Hosting
• Dimension 3: Effectiveness of teaching and
learning process
Criteria:
• Module sizing for nivelation new students
• Following students (enrollment-exit-progression-certification)
• Following to tutors (interaction quality)
• Tutoring for lagging
• Support process (technical and pedagogical)
• Measuring results