Managing Change Organizational Culture Business Modeling The

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MGT/426

A Shared Vision pertains to an agreement made by members of the organization about what is actually a success for them and the manner this success can be best attained.

A shared vision is concerned with keeping the principal values of the organization and stresses the importance of the future

A shared vision encourages individuals to learn, perform and excel in the position they are holding

A shared vision provides individuals with valuable insights and direction in the organization

A shared vision is a framework of the organization to develop teamwork, unity and familiarity in the organization

The following are responsible in establishing and maintaining an organizational culture:

Employees / Staffs

Managers

Leadership

Supervisors

The following are the potential outcomes of having an organizational culture:

How an employee performs

How an employee offers customer service

How an employee behaves

How an employee produces an output

What does Modeling provide?

Elimination of complexity

Manageable Categories

Distinguishing specific areas requiring immediate attention

Exhibits properties and their possible link to each other

Encourages to develop a common language

Direction on how to administer the desired change

Created by Warner Burke and George

Litwin

Created by Lee Bolman and Terry Deal

Created by John Kotter

The Best Choice for Change in Citigroup

Significance of having an effective communication

Micromanagement

Responsibility of communication

Procedures of

Communication

Communicating the basic information that are answerable by the following:

What?

Why?

How?

When?

Whom?

The Sustaining Phase of the Cycle of Change includes the following:

Leadership Preparation

Continuous Monitoring

The Common Purpose

Follow Up’s

Forecasting

Road mapping

When conducting a Gap Analysis it is important to answer the following questions:

 Where are we?

 Where do we want to be?

 Examining Organizational goals

Gap Analysis can be performed on the following:

 Performance

 Policies

 Procedures

 Information Systems

Performance Gaps

Gap Analysis

Analyze

Management

Analyze Employees

Training

Gap Analysis

Understanding Roles

Revisions

Letting employees work without constant supervision

Reestablishment of boundaries

Collects Data

Process Data

Delivers Data

Stores Data

Use of Gap Analysis

Customer Service

 Managing Change

 Organizational

Culture

 Business Modeling

 The Eight step

Model

 Communication

Plan

 Implementing

Communications

 Cycles of Change

 Gap Analysis

 Performance

Systems

 Policies and

Procedures

 Information

Systems

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