The Relevance of Data Governance in Higher Education Tim Beckett Higher Education Solutions November 9, 2011 Copyright 2007, Information Builders. Slide 1 Agenda Welcome & introduction – Tim Beckett Part I – Panel Discussion Part II – Presentation Q&A Copyright 2007, Information Builders. Slide 2 Introduction Getting serious about the mission Questions are being asked By the government By the Ministry By the state By donors By executives By accreditation bodies “It depends…” Copyright 2007, Information Builders. Slide 3 Part I Panel Discussion Data Governance at Three Higher Education Institutions Moderated by Dan Schultz, Director, iWay Software Peter Webb, Institutional Research, University of the Fraser Valley (British Columbia) Mark Horseman, Data Administration Analyst, University of Saskatchewan Linda Pennington, Information Technology Services, San Jacinto College (Texas) Copyright 2007, Information Builders. Slide 4 Data Governance in Higher Education Dan Schultz Director, iWay Software November 9, 2011 Fundamental Requirements for Success Copyright 2007, Information Builders. Slide 6 Creating the Environment to Succeed Most fundamental requirements Data Integration Maximize availability of data assets Data Governance Create, implement, and maintain data policy Technology & business process Data Quality working together Optimize information asset integrity Data Synchronization Link and manage complex data relationships Business Intelligence Real-time decision making based on the right information Guiding Methodology Best practice approach Copyright 2007, Information Builders. Slide 7 Information Builders Enterprise Information Management (EIM) Framework Creating and Supporting a Data Governance Initiative Copyright 2007, Information Builders. Slide 8 IB Enterprise Information Management Framework Business Process Data Consulting Governance Strategy Roadmap Education Implementation Advocacy Best Practices Experience Business Intelligence (Analytics/Operations) Data Policy Single View Standards (MDM) Business Rules Roles & Responsibilities Mentor Technology Data Profile Cleanse Quality Match Remediate Stewardship Data Ownership Data Integration Data Access Data Movement System, Data, & Intellectual Fragmentation (Costly Business & Technical Problems) Data Integration Maximizing the Availability of Information Assets A fundamental requirement to the success of a Data Governance Initiative Copyright 2007, Information Builders. Slide 10 Data Integration Maximizing availability of Information Assets Copyright 2007, Information Builders. Slide 11 Data Quality Optimizing Information Asset Integrity A fundamental requirement to the success of a Data Governance Initiative Copyright 2007, Information Builders. Slide 12 Components of Data Quality Technology Data Quality – Automated tools for optimizing information integrity 1. Profiling: Investigation into data - Analysis of data to provide insight into the quality of the data and aid in the identification of data quality issues. 2. Parsing, standardization, & Cleansing: Decomposition of fields into component parts and formatting of values into consistent layouts based on industry standards, local standards, user-defined business rules and knowledge bases of values and patterns. Modification of data values to meet domain restrictions, integrity constraints or other business rules that define sufficient data quality for the organization. 3. Enrichment - add contextual or complete the data. Geographical data, increase the data information for entities. 4. Monitoring: Deployment of controls to ensure ongoing conformance of data to business rules that define data quality for the organization. Data Governance Creating, implementing, and maintaining data policy A fundamental requirement to the success of a Data Governance Initiative Copyright 2007, Information Builders. Slide 14 Data Governance – Fundamental Concepts Technology or business process? It requires an element of both to be successful. Business process allows the institution to coordinate, establish, and oversee institutional data policies and practices. Technology allows for the implementation and automation of data policies established through the data governance business process. Data Governance within the IB EIM Framework Business Process Data Consulting Governance Strategy Roadmap Education Implementation Advocacy Best Practices Experience Business Intelligence (Analytics/Operations) Data Policy Single View Standards (MDM) Business Rules Roles & Responsibilities Mentor Technology Data Profile Cleanse Quality Match Remediate Stewardship Data Ownership Data Integration Data Access Data Movement System, Data, & Intellectual Fragmentation (Costly Business & Technical Problems) • DG enabled technology • Business rule based • Work flow enabled Single View of the Citizen Data remediation work flow for the data exceptions Copyright 2007, Information Builders. Slide 17 Single View of the Citizen Data Synchronization Link and manage complex data relationships A fundamental requirement to the success of a Data Governance Initiative Copyright 2007, Information Builders. Slide 18 Convert to a “Single View” Based Culture Master Data are the facts describing your core business entities: Students, faculty, classes, facilities, chart of accounts, location and employees. It is the high value information an organization uses repeatedly across many business processes. Single View technology decouples master information from individual applications and ensures consistent master information across transactional and analytical systems Single View solutions are software products that: Support the global identification, linking and synchronization of customer information across heterogeneous data sources Create and manage a central repository or a databasebased system of record Enable the delivery of a single view for all stakeholders An Single View program potentially encompasses the management of student, asset, person or party, supplier and financial masters. Copyright 2007, Information Builders. Slide 19 Questions? Next Step Opportunities Speak to Information Builders about Institutional Intelligence and/or Enterprise Information Management Please give us your feedback (evaluation form) Tim Beckett Information Builders Higher Ed / K-12 Solutions Manager Direct: 832-251-5702 tim_beckett@ibi.com Copyright 2007, Information Builders. Slide 21 Copyright 2007, Information Builders. Slide 22